Bathrooms are leaking, Water is stopped while shower, when call Housekeeping they told to wait 1Hour.
Bed is old and can't sleep, no toiletries, drinking water.
Swimming Pool is good, but 2 days closed for maintenance in our 6 days stay, Staff are corrupted, collecting higher prices for drinks and airport drop. Grab Taxi charge for Airport is 17000 IDR but Hotel is asking 300000 IDR. Disappointed, never stay again.
รีวิวเมื่อ 28 พฤษภาคม 2016
Anna จาก สหราชอาณาจักร
เข้าพัก 2 คืน เมื่อ เมษายน 2016
“The pool looked like a pond ”
The pool looked green and more like a pond, I'm not sure if this was the 'look' it was meant to have but it put me off going in there. Location is a 15 minute walk to the main area so there are better places closer (we stayed at Saimai too which was closer and better) the hotel is also not very far from the airport, it's walking distance if you know where you're going. Staff were friendly when we arrived helping us take our bags upstairs, but when we asked for the wifi password we were just told by one lady on the desk that she didn't know, no attempt to find out for us or anything. When we did eventually get the password, it was pointless as it was terrible so could barely use it.