a. Large room
b. Very near and just next to a huge shopping mall Tunjungan Plaza and centrally located.
c. Full facilities with Pool, Gym, cafe, restaurant, ballroom and health center.
d. Friendly staff
a. Hotel needs renovation as I believe it hasn't had one for a long time. Looks a little like you are in the late eighties.
Cupboard door hinges are giving way and you will not like to soak in the bathtub either. Bath towel has smell of bleach so bring along your own if you can't stand the smell. There are no hair dryer, towels and safe.
b. For westerners, there are limited variety of food for breakfast and only the basic. Breakfast is really very basic including local dish.
c. I went to the gym and looks great on photo but the machines are quite run down and for those we can't exercise without a cool environment, you will not like this gym as the whole place is run by one air-con and takes at least half an hour to get it a decent temperature.
For such a value for money, i don't pay the room just for a bad pillowcase, a dirty bedsheet. Idk if they really change their bedsheet or clean the room properly.
The scent is just not fresh like the other room from other cheaper hotel.
Sadly, years ago i always choose this hotel, but now, i can get a better room with more affordable price from other hotel.
You really have to renovate/ refresh or upgrade your hotel quality. Especially for the cleanliness for the room.
รีวิวเมื่อ 02 พฤศจิกายน 2016
Nur จาก มาเลเซีย
เข้าพัก 3 คืน เมื่อ ตุลาคม 2016
“Great location but very old hotel”
Great location which located in the center of the town and you can walk to Tunjungan Plaza in less than 5 minutes. The staff are very polite and nice; room is big with bathtub. However, the hotel is very old. The furniture, the utilities and etc. We have difficulties to enter our room for several times. We need to go to the lobby to activate the card, but somehow it still cannot been use. It happen everyday and the last day is very frustrated. We waited almost half an hour just to get our stuff in the room and check out. The breakfast menus are the same for 3 days stayed here. Can eat but nothing special.