รีวิวทั้งหมด (726)

นักธุรกิจ (73)

คู่รัก (320)

เดินทางคนเดียว (208)

ครอบครัวที่มีเด็กเล็ก (19)

ครอบครัวที่มีเด็กโต (22)

ผู้เข้าพักเป็นกลุ่ม (84)

จาก 726 รีวิว

7 Sian L.
08 สิงหาคม 2015
Good location. Nice enough if on a budget
The location was good, the staff were friendly and helpful and the bed was reasonably comfortable
We were on a budget and for the price we paid the hotel was a good standard. The best thing is the location. On the edge of the old town near to some great bars and restaurants and within walking distance to a lot of Hanoi's attractions. The downsides were that it wasn't the cleanest hotel I've stayed in and there were staff sleeping in the corridors. That being said the sleeping staff were very helpful with our bags when we checked out early in the morning although I did feel bad for having woken them up!

9 Dong H.
South Korea
04 สิงหาคม 2015
great value
free breakfast, cleanliness and staff

8 Amy R.
United Kingdom
01 สิงหาคม 2015
Serenity 2 hotel
Friendly helpful staff.
Serenity 2 hotel is a nice hotel, but slightly overpriced. The room we were given was much smaller than the one advertised, with some of the added extras promised missing. But still a clean nice hotel room with a good working shower. We booked through Agoda for £8 a night - if you book directly thro them it is more expensive! The breakfast is small and basic, but a nice addition - plus it's a free meal! The laundry service is $2 a kg - more expensive than most places. But they do a really lovely job. Our clothes feel and smell so nice. The staff are incredibly helpful - just ask them if you need anything. It's in a good location, close to the streetfood and bars. The hotel has a lift - which was a bonus as we were on the 8th floor. All in all a good stay - I would recommend them to others.

4.7 Bao N.
31 กรกฎาคม 2015
Breakfast, location, AC
Room area is just around 8m2

5.7 Sammy M.
United Kingdom
29 กรกฎาคม 2015
Small room and dated
Staff smiled and checking out.
When we arrived the staff were very pleasent. We were firdt told that oour room was not available until a little later ehich is understandable, after a few minutes of shuffling around one of the receptionist had located us a room and we were given the keys. This room was TINY, great if your a midget but travvelling as a couple with 10 weeks of luggage was terrible. The bathroom was outdated and the shower had no pressure. As the room was a matchbox the aircon blew icy cold which practically made us sick all the time. The food was limited (english breakfast came with a mouse sized slice of ham. On a positive note the staff always stood when passing and always smiled.

7.3 phung N.
United States of America
25 กรกฎาคม 2015
Good value for the money.
Value, clean, nice staff
Good value for the money. Room is clean.

28 กรกฎาคม 2015
Great service
Staffs are very accommodating and helpful.

9.3 Jared S.
10 สิงหาคม 2015
Good choice for budget travellers
Price, location, clean
Staff were helpful. Room was clean and comfortable, just that heater was not working. Good location. Worth the price.

9.3 Dennes V.
16 กรกฎาคม 2015
more than a 3 star hotel!
friendly staff, quiet and clean
it was the best value for money. all the staff were friendly and helpful.

10 Agnieszka H.
13 มกราคม 2016
A great place to stay in Hanoi
Location, rooms, cleanliness
This is a great place to stay in Hanoi. The rooms are really nice and the location is superb. We really enjoyed our brief stay there, and we would definitely return.