I have travelled last August. The staffs are very friendly and the reception lady has offered me a fantastic vietnamese coffee upon arrival. The room was also very comfortable with the local street view.
“Fantastic location, excellent staff, great place to stay in Hanoi”
We stayed here for a coupl nights, and found the staff to be very very friendly. Standout was Moon (Nha) who was available to answer every question, and even hooked us up with an upgraded suite when the twin bed option was unavailable. Only negative was construction nearby in the early hours of the morning, which seemed to be present everywhere in the old quarter. Overall had a great time, thanks again for having us.
Construction next door 7am very noisy. They transferred to sister hotel Parkson which was quiet. Room cleanliness was not good... dust accumulated for perhaps months, under bed also very bad. Maids did not leave towels occasionally, long stay. Staff was otherwise excellent cheerful and very helpful!
Its a pleasant place to stay. Especially the receptionist named Moon, always smiling and ready to address any issues. She is also very helpful, polite and customer oriented. Overall pleasant experience
รีวิวเมื่อ 28 กรกฎาคม 2016
Martin จาก ฮ่องกง
เข้าพัก 1 คืน เมื่อ กรกฎาคม 2016
The rooms are very nice and the location is also good