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กลับไปหน้าข้อมูลโรงแรม

รีวิวล่าสุดจากผู้เข้าพัก

กรองโดยประเภทนักท่องเที่ยว
รีวิวทั้งหมด (1686)

นักธุรกิจ (177)

คู่รัก (719)

เดินทางคนเดียว (334)

ครอบครัวที่มีเด็กเล็ก (153)

ครอบครัวที่มีเด็กโต (144)

ผู้เข้าพักเป็นกลุ่ม (159)

ดีเยี่ยม
8.3
จาก 1686 รีวิว
สภาพแวดล้อม/ความสะอาดของโรงแรม
8.2
สิ่งอำนวยความสะดวก
7.7
สถานที่ตั้ง
8.7
ความสะดวกสบายของห้องพัก
8.3
การให้บริการของพนักงาน
8.6
คุ้มค่ากับเงินที่จ่าย
8.5
อาหาร/สถานที่รับประทานอาหาร
7.6

7 PAULINA B.
Philippines
04 มกราคม 2016
Beauty should be beyond the name and the facade
Walking distance from the lake and night markets, friendly and helpful staff, nice room interior.
We felt uncomfortable with the size of the comfort room (toilet bowl is too near the shower enclosure which is also too cramped) and the cleanliness of the towels (all dirty white in color already!) Could have been better if something can be done to improve these.

9.7 Bao H.
Vietnam
31 ธันวาคม 2015
Premium point for Thaison Palace Hotel
Room size/ cleanness, staff and location
Feeling confident to recommend this hotel for all leisure traveling all around the world. Thaison Palace provided excellent service by helpful and super friendly staff. Peter, Paige, Hien, Christine are star in this hotel. Christine booked for me the tour to Hoa Lu Tam Coc and Halong Bay on Glory Legend Cruise and both turned to be excellent. We are sure to come back this hotel for our next stay in Hanoi.

2.7 Annan Z.
Singapore
27 ธันวาคม 2015
Thaison Palace Hotel
only thing they need and want to do is earn more money from its guest. absolutely like a creep.

5.3 Xiaozhou Z.
China
28 ธันวาคม 2015
Nightmare night of this hotel
At AM1:00 i heard some people try to open my door and come to my room.I was so scared,because i’m single mother with my little girl come here to travel. I called the police,but them can’t speak english.I moved all the furniture of the room to against door.The people still knock my door want to coming.I cry very loudly for HELP,finally the man gone.And all those time no hotel staff come to help me.I will never forgot this horrible night .

6.7 KWONG F.
Singapore
29 ธันวาคม 2015
Relaxing and enjoyable Hanoi and Sapa trip
Staff friendly and helpful. Location good and value for money.
Location accessible to many nearby eating outlets. Food is cheap and not bad. Just need to book airfares, hotel and airport transfer for the trip. Rest of the stuff like day trips at Hanoi, train and express bus tickets, Sapa trekking, meals and accommodations can just be arranged through the hotel. Very convenient cos everything can be done through a package. No need to stress ourselves with all these arrangements in Singapore. The Guides for our Hanoi day trips and Sapa trekking trips are friendly and helpful. They are conversant in English. Meals at Sapa Panorama Hotel is yummy!

6.7 siew O.
Malaysia
26 ธันวาคม 2015
Small Hotel
Great location, friendly staff and strong wifi
Only have one night stay but we enjoy the stay.

9 Guillaume P.
Canada
25 ธันวาคม 2015
Super staff to the rescue!
Staff location staff
We got to this hotel very late at night and wanted to book a trip to Sapa and a trip to Halong Bay. Not only did Hien welcomed us very warmly, he was able to clearly explain the various options for our trips. Since we were on a time crunch, Hien was able to get everything booked that night and he got a shuttle to come pick us up early the next morning! Thanks to him we were able to see both Sapa and Halong Bay in the short few days that we had!! I now refer to Hien as Superman... You will see why if you book there! Strongly recommend it!!

10 Bao H.
Vietnam
31 ธันวาคม 2015
Both time stay were wonderful
Good little hotel with warm feeling in cold weather
The superior room is small. However, it 's clean and comfortable and it is excellent when comparing with other hotels nearby which we have stayed before. Hotel staff are always helpful, funny and smiley. Location is perfect as everything handy within some walks.

9.3 Kin L.
Singapore
22 ธันวาคม 2015
Excellent Staff! Great Value! Convenient Location!
Thaison Palace staff are among the best I had ever met! The room I was given is clean and very spacious.Thaison Palace Hotel offers rooms at great value. Convenient yet safe & quiet location.
stayed at Thaison Palace Hotel for 7 nights. The friendly and knowledgeable manager, Peter, on my day of arrival, helped to plan my holiday to maximise my stay in this beautiful country. I chosed 2 tours: 2D1N Halong Bay cruise and 1D Hoa Lu Tam Coc. The tours were fantastic! As the hotel has its own tour agency, they can offer better value with a more luxurious cruise and better food in Halong Bay. Having been to some Asean countries, I feel that the quality of the hotel staff sometimes make or break the trip. Thaison Palace staff are among the best I had ever met! The friendly receptionists, Christine, Paige and Hien, speak excellent English and always have a smile on them. The bell boy, Hai, is fluent in 3-4 languages and can advise on the best food around the hotel. They all make me feel very much at home in Thaison Palace Hotel. The room I was given is clean and very spacious. I showed my room to one of the tourists who went to the Hoa Lo Tam Coc together. He was awestruck at how nice my room was and he paid much higher for another hotel in the same area. Thaison Palace Hotel offers rooms at great value. The hotel is located within walking distance to the Hoan Kiem Lake, water puppets show, Dong Xuan night market & etc. Despite its excellent location, the hotel is rather quiet at night compared to the rowdiness of the surroundings. This is because it is at a less busy street. So you can get a good night rest.

10 toyoda A.
Japan
03 มกราคม 2016
Good location and friendly staff
Best location, staff and very large room
As soon as we arrive we were greeted with smiley welcome drink and full information regarding to Hanoi.The room was clean, very large and clean. Hotel locates in good location which closes to many shops, coffee shops and restaurants. Staff were incredibly friendly and really helpful. Should book Halong Bay tours via this hotel because they are a part of Halong Bay Cruise Company and Impressive Travel Vietnam. We recommend this hotel.