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กลับไปหน้าข้อมูลโรงแรม

รีวิวล่าสุดจากผู้เข้าพัก

กรองโดยประเภทนักท่องเที่ยว
รีวิวทั้งหมด (1686)

นักธุรกิจ (177)

คู่รัก (719)

เดินทางคนเดียว (334)

ครอบครัวที่มีเด็กเล็ก (153)

ครอบครัวที่มีเด็กโต (144)

ผู้เข้าพักเป็นกลุ่ม (159)

ดีเยี่ยม
8.3
จาก 1686 รีวิว
สภาพแวดล้อม/ความสะอาดของโรงแรม
8.2
สิ่งอำนวยความสะดวก
7.7
สถานที่ตั้ง
8.7
ความสะดวกสบายของห้องพัก
8.3
การให้บริการของพนักงาน
8.6
คุ้มค่ากับเงินที่จ่าย
8.5
อาหาร/สถานที่รับประทานอาหาร
7.6

8.7 Lars T.
Denmark
20 กรกฎาคม 2014
Organised, friendly, super service
Location, personalised friendly service, great value for money
Very personal, extremely attentive staff, location was great for experiencing the attractions and life. Adding the hotel facilities the value for money was way beyond expectations.

8 Kathleen R.
United States of America
01 สิงหาคม 2014
Good location
Location, Joe and Jack
The pictures on the website do. to look like the lobby or the deluxe rooms at all. We were first given a deluxe room that was so small we couldn't open both suitcases plus shades wouldn't open on the windows, very dark. We were moved to a suite big room and it was like being in a different hotel. It is a 3 star and the employees are extremely helpful.

10 Michael L.
Australia
10 สิงหาคม 2014
Highly recommended
Customer Service, Food, Activity Recommendation
My stay at Thaison Palace Hotel was very good! It is highly recommended, friendly staff providing excellent service.

10 KIN K.
Malaysia
18 กรกฎาคม 2014
Our Hanoi trip went amazing with Thaison!
hospitality, kindness, generous and friendly
We reached quite early on Saturday morning (12 July) and we managed to get early check-in (before 12pm!!). They invited us for a breakfast and asked if we required any assistance. Since that we were a noob in Hanoi, we managed to get great advise and tips from the staff. We went for a day tour trip to Ha Long Bay and Chua Bai Dinh from excellent Tour Guide arranged by them. In fact - our train to Sapa was safely arranged by them as well. The rooms were clean, hot water provided, excellent WIFI connection (I can download my comic series), great selection of television english channel. They are safe box provided in the room. The breakfast selection is a mixture of western and vietnam cruisine. I love the baked potato, vege sandwiches and the fried noodle. Its Yummy!!! The staff here are genuine and really favor the guest here. They are very friendly, fluent, kind and always put a smile and this makes the conversation more easier. I really appreciate their hospitality especially for Catherine (Mon), Henry, Jack, Jo (Phuc) and the boss, Kenny. Thanks a million again to their kindness and we really enjoy our stay here. I would really suggest this place for your trip in Hanoi. If you are looking for a shopping spree location, this is the hotel for you!!!

10 gavin P.
Australia
29 กรกฎาคม 2014
man from down under
staff close to lake and markets, shops and food
The managers one should me called Atlas and the other Thor if he couldn't move the world the other would strike like greased lighting not to forget the professional and courtis staff the knowledge of the area and trips to hanlong bay also sapa. I heard other people say to me the staff seemed a little busy trying to sell them tours but please believe me they have the local knowledge and will do their up most to help you enjoy your stay at this hotel. The staff can also be your tour guide if they are not working. Anyway off for a beer or 3 cheers gav.

9 Angus L.
Brunei Darussalam
25 กรกฎาคม 2014
Superb
Helpful, decisive, cheap
Staff are polite given the circumstances. Friendly in a manner where jokes/humor are conversed in a polite manner. Staffs are capable of speaking fluent English which are helpful for tourist. As they can be your guidance or translator. Great stay, will definitely revisit for the sake of it.

9.7 Vivian H.
United States of America
16 กรกฎาคม 2014
Lovely hotel with clean room and good location
Nice and clean room + good location and helpful staff
We stayed at Thaison Palace for 1 night in July. We were lucky enough to have a room on the 7th Floor, with a beautiful view over the city street. Included in the price was drinks and breakfast on the 2nd floor. The breakfast was great, and the staff was very friendly and helpful. The location of the hotel is perfect, close to everything, with many great bars and restaurants. Booking tours via this hotel was valued and reasonable price too. I would really recommend this hotel for a stay in Hanoi.

6 Sarah Y.
New Zealand
17 กรกฎาคม 2014
Average place
Breakfast offered a fair selection for the standard of the hotel, staff helpful with taxis, sightseeing etc,

8 Bruce N.
Australia
17 กรกฎาคม 2014
Great location, great staff.
The hotel is walking distance from anywhere in the Old Quarter. The street is a cozy tree lined one. Staff are friendly and speaking excellent english, many having been educated abroad.
The hotel suited us perfectly. It was a great base for exploring the Old Quarter. Breakfast was included but was basic and not particularly enticing, which was fine because there is so much interesting street food that it would have been a shame to miss. So we ate a little and hit the streets, still hubgry enough to manage what the locals were eating. The staff were chatty and knowledgeable about local attractions.

9.7 Brett G.
Australia
17 กรกฎาคม 2014
In Hanoi should stay at Thaison Palace Hotel
Thaison Palace Hotel is the best for price and quality. It has nice and clean rooms, friendly staff and very comfortable location.
We found these accommodations of the hotel were excellent. Our room price was more economical than most hotels in this prime location and was clean and well furnished. Everything was top notch, and it included free buffet breakfast, free Internet service, tea, coffee all day as well. The staff was very helpful and always trying their bests to help us. we took many great suggestions from things to do in Hanoi like Hanoi City Tour, Hoa Lu Tam Coc full day trip... wnderful service and we highly recommended!!