จาก 1686 รีวิว
  • สภาพแวดล้อม/ความสะอาดของโรงแรม 8.2
  • สิ่งอำนวยความสะดวก 7.7
  • สถานที่ตั้ง 8.7
  • ความสะดวกสบายของห้องพัก 8.3
  • การให้บริการของพนักงาน 8.6
  • คุ้มค่ากับเงินที่จ่าย 8.5
  • อาหาร/สถานที่รับประทานอาหาร 7.6

10 lisa M.
United States of America
19 พฤษภาคม 2014
Paradise place to stay in Hanoi
room, staff and location
Really, the service is so great at Thaison Palace Hotel! All staffs are caring, generous, passionate, smiling. This hotel has really become our home, our Vietnamese family. They helped us plan our trip, gave us advice so we experienced the trip of our dreams. You can totally trust their travel agency. The hotel is very well located; the breakfasts are tasty and included in room price. Excellent quality / price ratio. If you plan to visit Hanoi, do not miss your chance to stay at this hotel.

6.3 Bradley J.
South Africa
10 พฤษภาคม 2014
Cheap and Location

5 Linh N.
17 กันยายน 2014
place wasn't great for how much we paid
staff was friendly
overall the staff was friendly but the extra charge was ridiculous, we could of stayed at a 4 star for the price they were charging us.

6.3 George P.
19 สิงหาคม 2014
Great location
Location, Location, Location!!!

8.7 Thai S.
07 มิถุนายน 2014
The best price in Old Quater
Best price, good location and great staff
We book 2 room though Agoda, their price around 20usd/night which was so low price and good service. Their location so easy to get every where in Old Quater - Hanoi. Will book this hotel when come back Hanoi

8.7 Thai S.
20 มิถุนายน 2014
Small hotel but good service
Great price, good service, near center
We stay 1 night at hotel. The staff was very warmly, friendly and good service. Hotel's price was great for us, around 20usd/night include breakfast. We just need a bed for sleep - it was good for us.

9 Katherine L.
28 เมษายน 2014
Great value, friendly helpful staff
Location, helpful staff, air conditioning
Great hotel in a good location, within easy walking distance of markets and tourist area without being too close to the very noisy part of town. Staff went out of their way to assist us, upgrading us two our of our three nits, helping us print out documents and recommending tour options. When my adaptor broke for my plugs they did not have any to borrow but one of the staff was offering to drive on his bike to go buy me one, which wasn't necessary as found stores that had them in main shopping area ten minutes walk away. Breakfast was the only thing I could recommend they change, as there was no cereal options and limited plain toast options, I ended up just having omelette and toast each morning. But for the price it is not a big deal. Would stay again.

9.3 Yuek T.
28 เมษายน 2014
This absolutely fabulous hotel scores
All perfect
This absolutely fabulous hotel scores the most points. There is nothing better in the three-star category in Vietnam. The hotel and its great service tempts guests to stay a little longer. Our room was clean, nice and full of modern facilities. Strong air-con, hot water, lift, free Internet... All in good condition. We will be back next time and will choose this hotel if there are still rooms available.

8.3 Gerome A.
29 เมษายน 2014
All staffs is friendly
One of my most excellent trip in Asian country.i will be back again soon...i miss all staff

8 Egtheasilva A.
28 เมษายน 2014
Enjoyable and good value for money
Good value for money, good service, friendly staff
I stayed there for 2 nights and the staff were very attentive and provide us with a good service. They arranged a taxi service to pick us from the airport but unfortunately the driver couldnt speak English, we were a bit worried at first but when we arrived in the hotel, the staff there can communicate very well in English. They upgrade us to the Family Suite for the first night and upgrade us again to a Deluxe room for the 2nd night. When we first arrived, they provide us with Old Quarter map and provide us with suggestions for things to do around the area. Since they are part of a bigger travel agency, they also offer the 1 day Ha Long Bay trip for USD 40/person (cheaper price than online booking). The travel service is good as they also provide us with tour guide. Overall, I think Thaison Palace is a good place to stay in Hanoi Old Quarter.