7.9

Very good
3.0% this month
/10
(2,785 reviews)See what guests said
Highly rated by guests – 82% would recommend
Housekeeping163
Shops9
24-hour front desk3
See map

7.7

Very good

Location rating score

Very good location - 1.32 kilometers from city center
Exceptional for walking
Parking
FREE
Walkable places
Masjid Haji Mohd Salleh

150 m

Small Park

270 m

Pu Ji Si Buddhist Research Centre

280 m

Chin Yong Fruits Trading

330 m

Kallang MRT Station

550 m

Popular landmarks
Gardens By The Bay East

2.6 km

Singapore Flyer

2.8 km

Cloud Forest

3.2 km

Sands Skypark Observation Deck

3.4 km

Orchard Road

4.4 km

Closest landmarks
Nanyang Dentist

110 m

Balance&Cleanse

290 m

Maha Mantra Buddhist Centre

390 m

Xinhuo Medical Clinic

400 m

Amour

480 m

ibis budget Singapore Emerald (SG Clean Certified, Staycation Approved)

"Stay for 21 days while visiting to family in Singapore, near to amenities and lots of food option to choose for ."

Zar - May 14, 2022
Deluxe Room With 1 Double Bed - View ibis budget Singapore Emerald (SG Clean Certified, Staycation Approved)
Bed ibis budget Singapore Emerald (SG Clean Certified, Staycation Approved)
Lobby ibis budget Singapore Emerald (SG Clean Certified, Staycation Approved)
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ibis budget Singapore Emerald (SG Clean Certified, Staycation Approved)

20 Lorong 6 Geylang, Geylang, Singapore, Singapore, 399174 - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Conveniently situated in the Geylang part of Singapore, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Gardens By The Bay East.

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Attention

This property is in high demand!

21 travelers have booked today.

Announcements by hotel (1)
We regret that we are unable to accept bookings for guests who test positive on a COVID-19 test. Additionally, all leisure guests checking in to hotels have to be fully vaccinated or medically ineligible for COVID-19 vaccines under the National Vaccination Programme in compliance with enhanced Vaccination Differentiated Safe Management Measures (VDS). For more information, please contact us directly or visit the advisory issued by the Ministry of Health at https://www.moh.gov.sg/covid-19-phase-advisory.
  • 510 meters to public transportation

  • Free Wi-Fi in all rooms!

  • Air conditioning

  • Smoking area

  • Elevator

Value for money8.3
Distance to city center3.2 km
Location rating7.7
Nearest airportSeletar Airport (XSP)
Distance to airport11.6 km

Rooms available at ibis budget Singapore Emerald (SG Clean Certified, Staycation Approved)

Superior Room with 1 Double Bed
...
  • Room size: 12 m²/129 ft²
  • Non-smoking
  • 1 double bed
Enter dates to see prices
Superior Room With 2 Single Beds
...
  • Room size: 12 m²/129 ft²
  • Non-smoking
  • 2 single beds
Enter dates to see prices
Deluxe Room With 1 Double Bed
...
  • Room size: 14 m²/151 ft²
  • Non-smoking
  • 1 double bed
Enter dates to see prices
Superior Room with 1 Double Bed and 1 Single Be d
...
  • Room size: 15 m²/161 ft²
  • Non-smoking
  • 1 single bed and 1 double b...
Enter dates to see prices
Deluxe Room with 2 Single Beds
...
  • Room size: 14 m²/151 ft²
  • Non-smoking
  • 2 single beds
Enter dates to see prices
Superior Triple Room
...
  • Room size: 15 m²/161 ft²
  • Shower
  • 1 queen bed and 1 single be...
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Double Superior Bay View
...
  • Room size: 14 m²/151 ft²
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Superior Triple Room
...
  • Room size: 15 m²/161 ft²
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DOUBLE Superior 2 Queen Beds Smoke Free
...
  • Room size: 12 m²/129 ft²
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Superior Room, 2 Twin Beds
...
  • Room size: 12 m²/129 ft²
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at ibis budget Singapore Emerald (SG Clean Certified, Staycation Approved)?

Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to ibis budget Singapore Emerald (SG Clean Certified, Staycation Approved)?

For those who wish to drive their own cars, ibis budget Singapore Emerald (SG Clean Certified, Staycation Approved) has a car park right on site for maximum convenience. Parking is free for guests.

What is the smoking policy at ibis budget Singapore Emerald (SG Clean Certified, Staycation Approved)?

Ibis budget Singapore Emerald (SG Clean Certified, Staycation Approved) does not permit smoking in any of its rooms, but allows smoking in designated areas.

What is the closest train, metro, or bus station to ibis budget Singapore Emerald (SG Clean Certified, Staycation Approved)?

The closest train, metro, or bus station to ibis budget Singapore Emerald (SG Clean Certified, Staycation Approved) is Aljunied, 940 m away.

What restaurants are nearby ibis budget Singapore Emerald (SG Clean Certified, Staycation Approved)?

Ibis budget Singapore Emerald (SG Clean Certified, Staycation Approved)’s neighborhood is Geylang which includes popular restaurants such as Happy Skewers, Lion City Frog Porridge and Shi Sheng Claypot Frog.

What popular shopping places are close to ibis budget Singapore Emerald (SG Clean Certified, Staycation Approved)?

Ibis budget Singapore Emerald (SG Clean Certified, Staycation Approved) is located in Geylang area which features shopping places such as Vanda Fine Clothing, Paya Lebar Square Retail and SingPost Centre.

What are popular attractions near ibis budget Singapore Emerald (SG Clean Certified, Staycation Approved)?

Ibis budget Singapore Emerald (SG Clean Certified, Staycation Approved)’s location in the Geylang neighborhood makes it close to famous attractions including Masjid Haji Mohd Salleh, Pu Ji Si Buddhist Research Centre and Maha Mantra Buddhist Centre.

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See map

Explore the neighborhood

What people love about ibis budget Singapore Emerald (SG Clean Certified, Staycation Approved)

  • 8.4

    Excellent

    "Stay for 21 days while visiting to family in Singapore, near to amenities and lots of food option to choose for ."

    Zar

    |

    May 14, 2022

  • 10

    Exceptional

    "Had a great experience staying at ibis budget emerald."

    Jismi

    |

    May 14, 2022

  • 10

    Exceptional
    Staff 

    "The staff is courteous & the hotel rooms are very clean."

    Jismi

    |

    May 14, 2022

Overall rating:

7.9

Very good
1,785 reviews
Cleanliness
8.2
Facilities
7.3
Location
7.7
Read all reviews >
What travelers say they love:
Food is quite easily available around.
Desheng from Singapore
Couple
More about ibis budget Singapore Emerald (SG Clean Certified, Staycation Approved)

More about ibis budget Singapore Emerald (SG Clean Certified, Staycation Approved)

ibis budget Singapore Emerald (SG Clean Certified, Staycation Approved)

Whatever your reason for visiting Singapore, ibis budget Singapore Emerald (SG Clean Certified, Staycation Approved) is the perfect venue for an exhilarating and exciting break away.
The superior services and facilities offered at ibis budget Singapore Emerald (SG Clean Certified, Staycation Approved) will make for a memorable stay. Stay connected throughout your stay with free internet access provided. Parking is provided free of charge for guests. The hotel provides front desk services such as luggage storage for guests' convenience.
The hotel is entirely non-smoking. Smoking may only take place in restricted designated areas.
Guests are guaranteed a comfortable stay while at ibis budget Singapore Emerald (SG Clean Certified, Staycation Approved). To enhance your stay, some rooms at the hotel come with linen service and air conditioning. The hotel's in-room entertainment is second to none, with television and cable TV provided to guests in select rooms. You may be assured to know that bottled water, instant coffee and instant tea are available in some select rooms.
You can stay fresh and clean with a hair dryer, toiletries and towels provided in some of the guest bathrooms.


Around the property

Venture outside the hotel and explore Singapore. Tourists travel from around the world to see Singapore Flyer, which is an easy visit just 2.8 km away. You're sure to want to visit Sands Skypark Observation Deck located 3.3 km away, among the most sought-after photographs for anyone visiting Singapore.

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Amenities and facilities
Very good
Facilities

7.3

Most talked about facilities

Housekeeping

97 mentions

Food & Dining

11 mentions

Breakfast

8 mentions

Internet

4 mentions

Languages spoken

  • English
  • Chinese [Mandarin]

Internet access

  • Free Wi-Fi in all rooms!
  • Internet services
  • Wi-Fi in public areas

Services and conveniences

  • Air conditioning in public area
  • Elevator
  • Facilities for disabled guests
  • Laundry service
  • Luggage storage
  • Smoke-free property
  • Smoking area

Cleanliness and safety

  • Anti-viral cleaning products
  • Body thermometer
  • Cashless payment service
  • Daily disinfection in common areas
  • Face coverings on staff
  • First aid kit
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Staff trained in safety protocol
  • Temperature check for guests and staff

For the kids

  • Family room

Access

  • CCTV in common areas
  • CCTV outside property
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Security [24-hour]
  • Smoke alarms

Getting around

  • Car park [free of charge]
  • Car park [on-site]

Available in all rooms

  • Accessible by elevator
  • Air conditioning
  • Clothes rack
  • Complimentary tea
  • Desk
  • Fire extinguisher
  • Free bottled water
  • Free instant coffee
  • Hair dryer
  • Linens
  • Mirror
  • Non-smoking
  • Private bathroom
  • Safety/security feature
  • Satellite/cable channels
  • Shower
  • Telephone
  • Toiletries
  • Towels
  • Trash cans
  • Wake-up service
  • Wi-Fi [free]
Location
20 Lorong 6 Geylang, Geylang, Singapore, Singapore, 399174
Very good
Location

7.7

Airports

  • Seletar Airport (XSP)
    11.6 km 16 min drive
  • Singapore Changi Airport (SIN)
    14.1 km 20 min drive

Public transportation

  • Kallang MRT Station
    550 m 10 min walk
  • Stadium MRT Station
    930 m

Hospital or clinic

  • Nanyang Dentist
    110 m

Shopping

  • Orchard Road
    4.4 km

Convenience store

  • 7 Eleven
    110 m 11 min drive

Cash withdrawal

  • ATM
    400 m 5 min walk
What's nearby

Popular landmarks

  • Gardens By The Bay East
    2.6 km
  • Singapore Flyer
    2.8 km
  • Cloud Forest
    3.2 km
  • Sands Skypark Observation Deck
    3.4 km
  • Orchard Road
    4.4 km
  • Chinatown
    4.8 km
  • Singapore Botanic Gardens
    6.7 km
  • National Orchid Garden
    6.8 km
  • Night Safari
    13.9 km
  • Singapore Zoo
    13.9 km

Nearby landmarks

  • Nanyang Dentist
    110 m
  • Masjid Haji Mohd Salleh
    150 m
  • Small Park
    270 m
  • Pu Ji Si Buddhist Research Centre
    280 m
  • Balance&Cleanse
    290 m
  • Chin Yong Fruits Trading
    330 m
  • Maha Mantra Buddhist Centre
    390 m
  • Xinhuo Medical Clinic
    400 m
  • Amour
    480 m
  • Yeo Mei Lim Medical Hall
    510 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Children 0-11 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 12 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • The minimum age required to check in is 18 years for local residents.
  • Guests must provide a valid form of government regulated identification (eg. original passport, photo ID card) upon check-in.
  • The property does not have bathtub, video game console, clothes dryer, washing machine, in-room safe box, refrigerator and slippers in all rooms.
  • We regret that we are unable to accept bookings for guests who test positive on a COVID-19 test. Additionally, all leisure guests checking in to hotels have to be fully vaccinated or medically ineligible for COVID-19 vaccines under the National Vaccination Programme in compliance with enhanced Vaccination Differentiated Safe Management Measures (VDS). For more information, please contact us directly or visit the advisory issued by the Ministry of Health at https://www.moh.gov.sg/covid-19-phase-advisory.
  • When booking more than 5 rooms, different policies and additional supplements may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from15:00
  • Check-out until12:00

Getting around

  • Distance from city center3.2 km
  • Travel time to airport (minutes)20

The property

  • Number of floors8
  • Number of rooms 126
  • Room voltage240
  • Year property opened1998
  • Most recent renovation2018
Property announcements

Extra bed is not available at this property.

Reviews of ibis budget Singapore Emerald (SG Clean Certified, Staycation Approved) from real guests

Provided by verified guests of Agoda
7.9
/
10
Cleanliness8.2
Facilities7.3
Location7.7
Room comfort and quality6.4
Service7.9
Value for money8.3
High score for Singapore
Rating
9+ Exceptional (229)
8-9 Excellent (126)
7-8 Very Good (205)
6-7 Good (82)
<6 Below Expectation (115)
Time of the year
Mar - May (177)
Jun - Aug (175)
Sep - Nov (219)
Dec - Feb (186)
All guests (1,785)
All room types
All languages

Show reviews that mention 

Showing 757 verified guest comments
12345
10.0
Exceptional
Rusanne from Philippines
Group
Stayed 4 nights in October 2019

It was good place to stay in if you're in a budget”

My cousins and I went to Singapore for a first-time international traveler and we were able to book this hotel as a very good price considering we were there for 4 nights and 4 days. The place is in Geylang and its walking distance to small restaurants that we usually ate at, its also near the bus stop where we usually go to for tours. The neighborhood is clean and quiet and large path walks for you to walk around. The hotel is smaller than we expected but its clean and the wifi is strong. Our room is smaller in person than in the photo but it did the purpose, which is sleeping and resting. Our room is clean, good airconditioning and our bathroom nice too (although the sliding door doesn't work so we always use towels on the floor to keep it from getting too wet). Water is strong and clean. Overall, if you are in a budget this is a good hotel and easily accessible for traveling in Singapore.

Reviewed January 03, 2020

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Dear Rusanne, Thank you for your perfect review of ibis budget - Emerald, and choosing us as your preferred hotel to set up your basecamp to explore Singapore with! We humbly accept your compliments for our hotel, and would love to welcome you back with us again very soon. Best Regards, Thaddaeus Guest Experience Executive

Responded January 10, 2020
ibis budget Singapore Emerald (SG Clean Certified, Staycation Approved)
9.6
Exceptional
Manjeeta from Fiji
Family with teens
Stayed 7 nights in May 2019

Value for money definitely. Being in Singapore hotels are bit expensive. Emerald has been very nice”

Pros: - Rooms are exactly same as shown in the picture. - Towels changed daily and bottled water provided daily. - 10 mins walk to Kallang MRT Station and walking distance for bus station. - 10 mins walk to Kallang McDonald's & Kallang KFC (I found the food tastier at Kallang Maccas & KFC). Cons : - I did not have any cons for this hotel. First night we got into the hotel, our grab driver bit scared us about "Geylang being Red Light zone" however upon our stay we did not see any of such things around the hotel and not even the street when we walked at night. Thanks team Frangrance Hotel - Emerald for the great hospitality. Will surely come back.

Reviewed May 12, 2019

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Dear Manjeeta, Thank you for choosing our hotel as your preferred accommodation choice here in Singapore. It means a lot to us to hear that you had a great stay in our hotel and we are pleased to know that our hotel and its accessible location had met your needs as a traveller. Singapore is one of the safest cities in the world, and there is no cause for concern due to our hotel's location. It is safe to be out on the streets even at night in Geylang. We hope you had a great time touring Singapore and look forward to seeing you soon. Regards, Jack Chee Senior Customer Relations Manager

Responded May 23, 2019
ibis budget Singapore Emerald (SG Clean Certified, Staycation Approved)
9.6
Exceptional
Aldous from Sri Lanka
Couple
Stayed 3 nights in December 2018

Great Hotel”

This Hotel is a great hotel with all the basic facilities. It has wifi, hot water, tea and coffee, 2 water bottles clean and fresh towels. The rooms are cleaned every day. the rooms were small but comfy. Very good for a short stay in Singapore. less than 10 mins walk to the train and less than 2 mins walk to the bus. The hotel is situated on the quieter side of Geylang, hence the sleep was not disturbed. overall, its a great place to stay.

Reviewed December 17, 2018

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Dear Aldous, Thank you for choosing our hotel as your preferred accommodation choice here in Singapore. It is heartening to hear that your stay had been a wonderful one and our location and service met to your expectations. We look forward to welcoming you back for another splendid stay! Regards, Customer Relations Team

Responded January 25, 2019
ibis budget Singapore Emerald (SG Clean Certified, Staycation Approved)
9.2
Exceptional
Stephen from Australia
Couple
Stayed 14 nights in September 2019

Great Budget Hotel”

The Fragrance Emerald is a budget Hotel. The rooms are small but clean and with a modern ensuite. 10 min from the MRT and eating places nearby including the Wave Shopping Centre make this an ideal location.

Reviewed October 02, 2019

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Dear Stephen, Thank you for your great review for Fragrance Hotel - Emerald, and thoroughly loving your stay and the benefits we offer to our guests! As Singapore is really small compared to most countries, hotel rooms here in our city have also been scaled accordingly. Nevertheless, our rooms have been carefully designed to balance comfort and affordability. It has been our utmost pleasure to have provided you our signature Fragrance experience, and we look forward to doing so again very soon! Best Regards, Thaddaeus Guest Experience Executive

Responded October 11, 2019
ibis budget Singapore Emerald (SG Clean Certified, Staycation Approved)
8.8
Excellent
Charmyl from Philippines
Couple
Stayed 4 nights in August 2019

Affordable, Clean and Accessible ”

We arrived early than their usual check in time, yet they allowed as for early check in for free! I like that the area is accessible to food, bus and mrt stations. The staff is approachable and we were provided with bottled water and other stuff everyday which is a good deal! Also, very clean. I would really recommend Hotel Fragrance-Emerald to my friends if they are visiting SG. And I would be staying again if I'll be travelling to SG again.

Reviewed September 04, 2019

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Dear Charmyl, Thank you for appreciating the complimentary early check-in service provided by my colleagues, as well as sharing your wonderful Fragrance experience with us! We are delighted to hear that you have thoroughly enjoyed your time with us, and we thank you for your recommendation as well as pledge of support for Fragrance Hotel - Emerald. We look forward to welcoming you back in the near future! Best Regards, Thaddaeus Guest Experience Executive

Responded September 13, 2019
ibis budget Singapore Emerald (SG Clean Certified, Staycation Approved)
8.8
Excellent
H.M.CHULAKA from Sri Lanka
Couple
Stayed 10 nights in September 2019

Enjoyable stay thanks to Mr Alan”

due to our house renovation we decided to stay in this hotel for 10 nights , upon arrival counter staff Elaine break us the bad news of queen size bed unavailability in somewhat non hospitality manner. Honestly at this moment I decided to give a bad review. Fortunately next day morning I met Mr.Alan (manager) in the lift and he enquire about my stay.He immediately understood my uncomfortable experience (sleep in joining single wheel beds no fun!) and arranged me my original booking request (queen size bed with deluxe room upgrade). Now this is what hospitality is about and extra miles. I suggest to give a greeting with smile from front desk. Hotel is newly renovated rooms / bathrooms are in great condition. Daily housekeeping with a greeting and smile.10 days + 1 day extended was a better experience for my budget. Thanks again Mr. Alan, Kudos to you.

Reviewed September 13, 2019

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10.0
Exceptional
Aina from Malaysia
Group
Stayed 2 nights in July 2019

2 stars hotel with 5 stars hospitality”

It was my first time went to Singapore. But the hotel already gave me a good feeling about my trip. My room got upgraded from superior to deluxe because the hotel were fully booked. The receptionist are friendly. Room are neat and tidy unlike other 2 star hotel i went before. There's 1 time i got back to the hotel about midnight but the hotel receptionist was there on standby. The hotel location is quite strategic. Bot bus and mrt station are just nearby. Definitely will repeat my stay here when i come to Singapore again. Thank you Fragrance Hotel!

Reviewed July 31, 2019

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Dear Aina, Welcome to Singapore, and thank you for your awesome review for Fragrance Hotel - Emerald, as well as appreciating our signature Fragrance hospitality and the complimentary Room Upgrade offered by my colleague! It has been our utmost pleasure to have served you excellently, and we will be eagerly awaiting your next stay with us! See you soon! Best Regards, Thaddaeus Guest Experience Executive

Responded August 04, 2019
ibis budget Singapore Emerald (SG Clean Certified, Staycation Approved)
8.8
Excellent
VIET from Vietnam
Family with young children
Stayed 3 nights in November 2018

This hotel is good.”

This hotel is small as the same as the most of hotel in Singapore. However, it is quite good for my family. It's location is very good and it takes about 05 mins walking from this hotel to the nearst MRT station. There is a orange juice machine which is next to the hotel and it is very good for family, you could enjoy a cup of fresh orange juice with reasonable price which provide enought vitamin C for your trip. I have nothing to complain about this hotel and hope to have chance to come back Singapore soon and will place booking with this hotel.

Reviewed March 05, 2019

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Dear Viet, Thank you for appreciating our hotel! We will be eagerly awaiting your next stay with us! Best Regards, Thaddaeus Guest Experience Executive

Responded March 31, 2019
ibis budget Singapore Emerald (SG Clean Certified, Staycation Approved)
9.6
Exceptional
Johannes from Philippines
Couple
Stayed 3 nights in September 2019

Awesome!”

The staff at the front desk was great! I arrived early and luckily there was an available room. So she gave me a complimentary early check-in and an upgrade to a deluxe room. One of the best comebacks I had in Emerald. Me and my girlfriend are regular guest here and they never fail to amaze us every time. We just love this hotel, the staff, location, nearby food joint, & all.

Reviewed September 17, 2019

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Dear Johannes, Thank you for your awesome review for Fragrance Hotel - Emerald! We are delighted you have thoroughly enjoyed every aspect of your stay with us, as well as appreciating the complimentary Room Upgrade provided by my colleague. It has always been our utmost pleasure to have served you well, and look forward to doing so again very soon! Best Regards, Thaddaeus Guest Experience Executive

Responded September 26, 2019
ibis budget Singapore Emerald (SG Clean Certified, Staycation Approved)
8.8
Excellent
Jacob from United Kingdom
Couple
Stayed 4 nights in April 2019

Great room for travelling couple ”

The room was small but very clean and nice and modern. Had tea and coffee facilities, hard but pretty comfortable bed, and a very strong and warm shower! The room is basic but very nice, probably one of the better places in Singapore for the price. Location is very good. Lots of restaurants within a few minutes walk, and 10-15 minutes walk to a stop on the green line which goes to down town. I would recommend this place to any couple wanting to spend a few days Singapore, as cost about the same as two beds in a hostel, and is much nicer! A great base to explore the beautiful city.

Reviewed May 10, 2019

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Dear Jacob, We are happy to hear of your compliments. It is heartening to hear that your stay had been a wonderful one and our location and service had met to your expectations. We look forward to welcoming you back for another stay! Regards, Jack Chee Senior Customer Relations Manager

Responded May 23, 2019
ibis budget Singapore Emerald (SG Clean Certified, Staycation Approved)
8.0
Excellent
maurice from Australia
Solo traveler
Stayed 3 nights in August 2019

Great basic hotel”

If you’re lucky enough NOT to be on the same floor with unruly Chinese tourists (who slam doors and shout across the hallway anytime of day or night waking you up), then this is an excellent hotel. It’s modern, clean, courteous helpful staff and handy location close to transportation restaurants etc. The only thing missing is that it could really do with a mini bar fridge. After a long day in steamy hot Singapore, it would be nice to come home to a cold drink waiting for you in your room. Cheers fragrance emerald

Reviewed September 05, 2019

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Dear Maurice, Thank you for your kind words for Fragrance Hotel - Emerald, and appreciating the various amenties offered during your stay with us. I have taken note of your feedback and have submitted your suggestion to our management for their review. I'm sorry to hear that your rest was disrupted by some inconsiderate guests. Please do not hesitate to approach my colleagues at the front desk for assistance to restore a pleasant environment for rest and relaxation. We look forward to welcoming you back with us. Best Regards, Thaddaeus Guest Experience Executive

Responded September 14, 2019
ibis budget Singapore Emerald (SG Clean Certified, Staycation Approved)
9.2
Exceptional
Robert from United States
Couple
Stayed 1 night in November 2018

Right Price, Right Place”

Convenient, efficient Budget Hotel. Close tomSubway (<15 min walk), quiet street, simply furnished with all the necessities. Located near the best Singapore Coffee and other eateries. Staff helpful and clear. Sometimes discounts available from travel websites.

Reviewed November 10, 2018

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Dear Robert, Thank you for choosing our hotel as your preferred accommodation choice here in Singapore. We are heartened to hear that your stay was an impeccable one, from the location of the hotel to services of the staff. Your kind compliments had been relayed to the Hotel Team and we look forward to welcoming you back soon! Regards, Customer Relations Team

Responded January 17, 2019
ibis budget Singapore Emerald (SG Clean Certified, Staycation Approved)
10.0
Exceptional
Donald from United Kingdom
Solo traveler
Stayed 7 nights in July 2019

Great !!!”

This hotel is a great place to use as a base whist seeing all of Singapore very easy to walk to nearest MRT station kallang and from there all of Singapore is accessible. I cannot fault the friendlieness and professionalism of the staff,all off them exceptional Thank you ! good choice of local food availability and easy to walk to. The rooms are compact but short of nothing you could want. To summervize I would certainly re visit this hotel .

Reviewed July 13, 2019

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Dear Donald, Thank you for your great review for Fragrance Hotel - Emerald! It has been our delight to hear that we have surpassed your expectations during your stay with us, especially with our signature Fragrance hospitality! We also hope you have had enough time to try out all the delicious local delicacies in our immediate vicinity. We will be eagerly awaiting your return visit. See you soon! Best Regards, Thaddaeus Guest Experience Executive

Responded July 20, 2019
ibis budget Singapore Emerald (SG Clean Certified, Staycation Approved)
8.4
Excellent
charles from Australia
Couple
Stayed 3 nights in February 2018

Lifted there game. ”

This was our third stay at Emerald. It has been refurbished an the layout of the room is terrific compared to before(deluxe room) shower has a glass screen so no more water over the toilet seat. No dust on the air-con outlets and the towels not paper thin. The location quiet and close to bus and Kallang Mrt. Upper boon keng market about 4 blocks away for any local street food you desire. Won't see many tourist there and English is spoken so no problems getting some great food cheap. The staff were great and request like an extra towel were seen to straight away. Would definitely stay there again.

Reviewed February 28, 2018

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8.3
Excellent
Ma.
Family with teens
Stayed 3 nights in April 2012

Good Family Room but not that good location”

Hotel is centralized and rooms were clean and average size.

Our stay with fragrance hotel emerald was ok. WE stayed there for four days and 3 nights. The Front desk was easy to talk to and accomodated us right away. Rooms are clean and the hallways are centralized. Our stay was all in all very excellent and compensated our budget. It exceeded my expectations also.

Reviewed April 08, 2012

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10.0
Exceptional
Nida from Philippines
Family with young children
Stayed 3 nights in May 2019

excellent!”

the place was good . rooms were spacious, clean and room cleaning is everyday. they provide free bottled water,coffe and tea and has electic kettle in room. 1min walking to bus stations and its also near mrt stations. have lots of chinese restos and convenience stores near the hotel. and its safe at night time. the best part of the hotel is the fresh orange juice vendo machine outside and ice cream vendo. overall stay there was excellent. ill book again nxt time if i visit singapore..

Reviewed May 31, 2019

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Dear Nida, Thank you for your perfect review for Fragrance Hotel - Emerald! We are pleased to hear you have enjoyed dining in the vicinity of our hotel, as well as the orange juice and ice cream vending machine! It has been our utmost delight to have been of great service to you, and we will be eagerly awaiting your next stay with us! Best Regards, Thaddaeus Guest Experience Executive

Responded June 15, 2019
ibis budget Singapore Emerald (SG Clean Certified, Staycation Approved)
9.6
Exceptional
Rachel from Philippines
Couple
Stayed 2 nights in May 2019

Selegie transfer”

We were transferred to Selegie at Little India as Emerald was under renovation and that’s for free including taxi transfer. Selegie’s location is better. Receptionists are nice. Room space is enough for 2 person.

Reviewed May 11, 2019

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Dear Rachel, We are delighted to learn that you liked our sister hotel Fragrance Selegie and it's convenient location. We are thrilled that we are able to meet to your stay expectations. We hope to see you again on your next visit to Singapore. Regards, Jack Chee Senior Customer Relations Manager

Responded May 23, 2019
ibis budget Singapore Emerald (SG Clean Certified, Staycation Approved)
7.6
Very good
Kristine from Philippines
Couple
Stayed 3 nights in June 2018

Very good”

the hotel is not near MRT but accessible via Buses. Nearest bus stations are the opp Mohd Salleh Mque and Aft Geylang Rd. From Airport, you can just use the Grab App. Pros: Near Bus stations Clean a lot of nearby eateries and 7/11 recently renovated so the rooms are in good condition and water heater is working free bottled water everyday Cons: Given that it is Singapore, I expected the wifi to be stable and fast but sadly, I cannot even work like download and send out emails. I had a telecon meeting but had to reschedule due to the bad case of their internet - slow and gets disconnected a lot. -less room space but expected since it is in singapore -no toilet bidet

Reviewed June 19, 2018

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8.8
Excellent
LEE from Malaysia
Couple
Stayed 2 nights in December 2019

Location is a bit far from MRT but the room is comfortable and clean.”

Overall still meet expectation. Althrough is do not have other facilities, if you look for a clean and comfortable room in Singapore with reasonable price. Not doubt this is a good deal for you. Is a bit far from MRT but you still can take public bus.

Reviewed December 29, 2019

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Dear Lee, Thank you for your great review for ibis budget - Emerald, and letting us know that we have met your expectations during your stay with us! We are delighted that you have appreciated the clean and comfortable rooms that we have prepared for you. We hope you have had a relaxing festive season, and wish for you to have a fulfilling 2020 ahead! Season's Greetings, Thaddaeus Guest Experience Executive

Responded January 04, 2020
ibis budget Singapore Emerald (SG Clean Certified, Staycation Approved)
10.0
Exceptional
Edder
Group
Stayed 3 nights in June 2019

Highly recommended! ”

Aside from the cleanliness of the room. The staff were very accomodating and well spoken! Thank you so much Fragrance Hotel-Emerald, staying there were definitely great!

Reviewed June 07, 2019

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Dear Edder, Thank you for awarding a perfect score rating for your hotel stay. It is heartening to hear that your stay had been a wonderful one and our service had met to your expectations. We look forward to welcoming you back for another splendid stay! Regards, Jack Chee Senior Customer Relations Manager

Responded June 24, 2019
ibis budget Singapore Emerald (SG Clean Certified, Staycation Approved)
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