7.8

Very good
30.7% this month
/10
(3,323 reviews)See what guests said
Highly rated by guests – 86% would recommend
Housekeeping37
Breakfast14
Shops9
See map

8.6

Excellent

Location rating score

Excellent location - Inside city center
Exceptional for walking
Parking
FREE
Walkable places
Church of Saints Peter and Paul

30 m

Supermama

50 m

Singapore Art Museum

80 m

The Private Museum

110 m

Campers Corner Outdoor Outfitters

130 m

Popular landmarks
Singapore Flyer

1.5 km

Orchard Road

1.6 km

Sands Skypark Observation Deck

1.7 km

Chinatown

2.0 km

Cloud Forest

2.2 km

Closest landmarks
La Danz

30 m

The Brass Barre

70 m

Xuanhua Art Gallery

170 m

Angsana

190 m

Carrie K. Atelier

190 m

Hotel Royal @ Queens (SG Clean Certified)

"The hotel was great."

CHARLES - May 4, 2022
Executive Double or Twin Room Hotel Royal @ Queens (SG Clean Certified)
 Hotel Royal @ Queens (SG Clean Certified)
Lobby Hotel Royal @ Queens (SG Clean Certified)
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Hotel Royal @ Queens (SG Clean Certified)

12 Queen Street, Bugis, Singapore, Singapore, 188553 - See map

In addition to the standard of SG Clean, all guests get free Wi-Fi in all rooms and free parking if arriving by car. Strategically situated in Bugis, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Gardens By The Bay East. This 4-star property features restaurant to make your stay more indulgent and memorable.

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Attention

This property is in high demand!

10 travelers have booked today.

SG Clean

SG Clean denotes businesses that adhere to high standards of public hygiene.

Hygiene Plus
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Health and Medical
First aid kit
Doctor/nurse on call
  • 170 meters to public transportation

  • Free Wi-Fi in all rooms!

  • Currency exchange

  • Air conditioning

  • Daily housekeeping

Value for money7.4
Location rating8.6
Nearest airportSeletar Airport (XSP)
Distance to airport13.3 km

Rooms available at Hotel Royal @ Queens (SG Clean Certified)

Very good
Room comfort & quality

7.6

Executive Double or Twin Room
...
  • Room size: 28 m²/301 ft²
  • City view
  • 2 single beds or 1 double b...
Enter dates to see prices
Family Room
...
  • Room size: 56 m²/603 ft²
  • City view
  • 2 single beds and 1 double ...
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Serviced Apartment
...
  • Room size: 56 m²/603 ft²
  • City view
  • 2 single beds or 1 super ki...
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Executive Room - Day Use Room (15:00-21:00)
...
  • Room size: 28 m²/301 ft²
  • Shower
  • 1 king bed or 2 single beds
Enter dates to see prices
Special Offer - Executive Room with Guarantee 7am check-in
...
  • Room size: 28 m²/301 ft²
  • Shower and bathtub
Enter dates to see prices
Executive Double or Twin Room
...
  • Room size: 28 m²/301 ft²
  • Shower and bathtub
  • 2 single beds or 1 super ki...
Enter dates to see prices
Family Connecting Room
...
  • Room size: 56 m²/603 ft²
  • Shower
Enter dates to see prices
Family Room
...
  • Room size: 56 m²/603 ft²
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Apartment
...
  • Room size: 56 m²/603 ft²
Enter dates to see prices
Executive Double Room
...
  • Room size: 28 m²/301 ft²
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Hotel Royal @ Queens (SG Clean Certified)?

Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Hotel Royal @ Queens (SG Clean Certified)?

For those who wish to drive their own cars, Hotel Royal @ Queens (SG Clean Certified) has a car park right on site for maximum convenience. Parking is free for guests. If you're looking for an easy way to get around Singapore with private transportation, the hotel can arrange taxi service.

Is breakfast offered at Hotel Royal @ Queens (SG Clean Certified)?

Adults can enjoy breakfast offered with an additional charge of 32 SGD if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at Hotel Royal @ Queens (SG Clean Certified)?

Light meal like coffee or tea is served using only quality ingredients. To meet any special dietary requirements, vegetarian diet is prepared with the utmost care and attention.

Can business events be hosted at Hotel Royal @ Queens (SG Clean Certified)?

On-site venues and convenient event services make Hotel Royal @ Queens (SG Clean Certified) an ideal choice for hosting events such as conferences and meetings.

What is the smoking policy at Hotel Royal @ Queens (SG Clean Certified)?

Hotel Royal @ Queens (SG Clean Certified) does not permit smoking in any of its rooms, but allows smoking in designated areas.

What is the closest train, metro, or bus station to Hotel Royal @ Queens (SG Clean Certified)?

Bras Basah MRT Station is the closest train, metro, or bus station, about 170 m away from Hotel Royal @ Queens (SG Clean Certified).

What restaurants are nearby Hotel Royal @ Queens (SG Clean Certified)?

Hotel Royal @ Queens (SG Clean Certified) is located in Bugis, famous for good restaurants such as Graces Court Vegetarian Restaurant, Fu Lin Men and Standing Sushi Bar 8QSAM.

What popular shopping places are close to Hotel Royal @ Queens (SG Clean Certified)?

Hotel Royal @ Queens (SG Clean Certified) is located in Bugis area which features shopping places such as Supermama, Campers Corner Outdoor Outfitters and Carrie K. Atelier.

What are popular attractions near Hotel Royal @ Queens (SG Clean Certified)?

Guests at Hotel Royal @ Queens (SG Clean Certified) can easily visit Arab Street, Sultan Mosque and Haji Lane located in the Bugis area.

What popular natural sightseeing spots are close to Hotel Royal @ Queens (SG Clean Certified)?

Hotel Royal @ Queens (SG Clean Certified) is located in the Bugis area, which is famous for natural sightseeing destinations such as Yellow Rain Tree (Samanea saman ‘Yellow’), Angsana and Teak.

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Explore the neighborhood

What people love about Hotel Royal @ Queens (SG Clean Certified)

  • 7.6

    Very good

    "The hotel was great."

    CHARLES

    |

    May 4, 2022

  • 7.6

    Very good
    Location

    "Strategic location in bugis."

    CHARLES

    |

    May 4, 2022

  • 7.6

    Very good
    Breakfast

    "The breakfast was great."

    CHARLES

    |

    May 4, 2022

Overall rating:

7.8

Very good
3,323 reviews
Cleanliness
7.7
Facilities
7.0
Location
8.6
Read all reviews >
What travelers say they love:
Spacious room with amazing bed and pillow comfort.
Norain from Singapore
Family with young children
More about Hotel Royal @ Queens (SG Clean Certified)

More about Hotel Royal @ Queens (SG Clean Certified)

Hotel Royal @ Queens (SG Clean Certified)

Get the most from an urban escape in Singapore when you book a room at Hotel Royal @ Queens (SG Clean Certified). Located right in the city center, Hotel Royal @ Queens (SG Clean Certified) saves you time and travel by letting you wake up right in the heart of the best neighborhood.
Every effort is made to make guests feel comfortable by providing the best in services and amenities. Keep up with all your communications easily with the hotel's free Wi-Fi. Taxi services provided by Hotel Royal @ Queens (SG Clean Certified) makes it easy to plan your day trips, sightseeing, and more around Singapore. Guests can enjoy free parking right at the hotel.
Front desk services including concierge service, luggage storage and safety deposit boxes can assist with your needs. Packing light is possible at Hotel Royal @ Queens (SG Clean Certified) thanks to the hotel's dry cleaning service and laundry service keeping your clothes clean. Feeling lazy? In-room conveniences like room service and daily housekeeping let you get the most out of your room time. For the comfort and health of all guests, smoking is not permitted anywhere within the hotel.
Smoking is allowed only in the designated smoking areas provided by hotel.
Designed for comfort, all guestrooms offer a range of amenities to ensure a restful night. For your comfort, some rooms at the hotel are equipped with air conditioning. In-room entertainment amenities are available in some rooms and include television and cable TV. In some select rooms, you can find a refrigerator, a coffee or tea maker and mini bar at your disposal.
Hotel Royal @ Queens (SG Clean Certified) also provides a hair dryer, toiletries, bathrobes and towels in bathrooms for select rooms.


Dining and things to do

Enjoy the morning bliss with a sip of good coffee at the cafe located in the hotel. A variety of convenient and tasty dining options are waiting for you at the hotel, for whenever you get hungry.


Around the property

Experience all the sights and local attractions of Singapore with Hotel Royal @ Queens (SG Clean Certified) as your base. The most famous landmark nearby is Singapore Flyer just 1.5 km away. Don't forget to stop by Sands Skypark Observation Deck located 1.7 km away, where everyone who visits Singapore wants to have their photo taken.

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Amenities and facilities
Very good
Facilities

7

Most talked about facilities

Breakfast

113 mentions

Housekeeping

87 mentions

Internet

42 mentions

Food & Dining

19 mentions

Languages spoken

  • English
  • Chinese [Mandarin]
  • Filipino
  • Malay
  • Tamil

Internet access

  • Free Wi-Fi in all rooms!
  • Internet services
  • Wi-Fi in public areas

Dining, drinking, and snacking

  • Coffee shop
  • Happy hour
  • Restaurants
  • Room service

Cleanliness and safety

  • Anti-viral cleaning products
  • Cashless payment service
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • First aid kit
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Safe dining setup
  • Staff trained in safety protocol
  • Temperature check for guests and staff

Services and conveniences

  • Air conditioning in public area
  • Concierge
  • Currency exchange
  • Daily housekeeping
  • Dry cleaning
  • Elevator
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Smoke-free property
  • Smoking area

For the kids

  • Family room

Access

  • CCTV in common areas
  • CCTV outside property
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms

Getting around

  • Car park [free of charge]
  • Car park [on-site]
  • Taxi service

Available in all rooms

  • Bathrobes
  • Blackout curtains
  • Clothes dryer
  • Daily housekeeping
  • Dining table
  • Fire extinguisher
  • Free bottled water
  • Full kitchen
  • Interconnecting room(s) available
  • Internet access – LAN
  • Kitchenette
  • LAN Internet in room [free]
  • Microwave
  • Mirror
  • Non-smoking
  • Refrigerator
  • Seating area
  • Sofa
  • Washing machine
Food and dining
Restaurants on site

Queen’s Brasserie

  • Cuisine: Asian, International
  • Menu: Buffet, A-la-carte
Location
12 Queen Street, Bugis, Singapore, Singapore, 188553
Excellent
Location

8.6

Airports

  • Seletar Airport (XSP)
    13.3 km 22 min drive
  • Singapore Changi Airport (SIN)
    17.2 km 21 min drive

Public transportation

  • Bras Basah MRT Station
    180 m 3 min walk
  • Bencoolen MRT Station
    250 m 4 min walk

Hospital or clinic

  • Renxin Traditional Chinese Medicine
    290 m

Shopping

  • Orchard Road
    1.6 km

Convenience store

  • 7 Eleven
    310 m 2 min drive

Cash withdrawal

  • ATM
    170 m 3 min walk
What's nearby

Popular landmarks

  • Singapore Flyer
    1.5 km
  • Orchard Road
    1.6 km
  • Sands Skypark Observation Deck
    1.7 km
  • Chinatown
    2.0 km
  • Cloud Forest
    2.2 km
  • Gardens By The Bay East
    2.2 km
  • Singapore Botanic Gardens
    4.4 km
  • National Orchid Garden
    4.4 km
  • Night Safari
    13.5 km
  • Singapore Zoo
    13.6 km

Nearby landmarks

  • Church of Saints Peter and Paul
    30 m
  • La Danz
    30 m
  • Supermama
    50 m
  • The Brass Barre
    70 m
  • Singapore Art Museum
    80 m
  • The Private Museum
    110 m
  • Campers Corner Outdoor Outfitters
    130 m
  • Switch
    130 m
  • St Joseph's Church
    140 m
  • Maghain Aboth Synagogue
    140 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-2 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 3-11 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 12 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • Bedding type are subjected to availability on the day of arrival.
  • This is a strictly non-smoking property.
  • Durian is not allowed at the property.
  • Pets are strictly not allowed at the property.
  • Children 5-11 years old will be charged a children's rate for breakfast.
  • Children 12 years and over are considered as adults.
  • Executive Double room can accommodate 2 adults and 2 children under 11 years old, or 3 adults only.
  • When booking more than 5 rooms, different policies and additional supplements may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from14:00
  • Check-out until12:00

Getting around

  • Travel time to airport (minutes)30

Extras

  • Breakfast charge (unless included in room price)32 SGD

The property

  • Non-smoking rooms/floorsyes
  • Number of floors16
  • Number of rooms 231
  • Room voltage220
Property announcements

Swimming Pool Opening Hours: Daily 06:00 AM to 07:00 PM.

Reviews of Hotel Royal @ Queens (SG Clean Certified) from real guests

Provided by verified guests of Agoda
7.6
/
10
Cleanliness7.7
Facilities7.0
Location8.6
Room comfort and quality7.6
Service7.7
Value for money7.4
High score for Singapore
Rating
9+ Exceptional (167)
8-9 Excellent (235)
7-8 Very Good (371)
6-7 Good (191)
<6 Below Expectation (193)
Time of the year
Mar - May (299)
Jun - Aug (288)
Sep - Nov (287)
Dec - Feb (283)
All guests (1,626)
All room types
All languages

Show reviews that mention 

Showing 1,158 verified guest comments
12345
9.2
Exceptional
Werner from South Africa
Couple
Executive Double or Twin Room
Stayed 5 nights in April 2017

Good Hotel, with a twist”

Royal@Queens, Location on about 100m to entrance of MRT station, which is huge plus for Singapore, saves a ton of money on transport cost. Just a short stroll away from Bugis for shopping or Sim Lim for any phone or IT goody you can think of. The rooms is fairly big for Singapore and were very clean. There is a small fridge in the room as well. Staff, were very friendly and assisted with holding belonging while I went running every morning. THE TWIST..... breakfast. The hotel cater for a lot of tour groups that leave very early. If you plan on having a late breakfast, do not expect to have a wide veriety. They do not refill stock when finished. Although breakfast ends at 10:30 the staff start clearing the breakfast from 10am. When enquiring about the above, we were answered that breakfast ends at 10:30, meaning you must be finished eating by 10:30, they expect guest to have dished up by 10am latest. For the rest we enjoyed our stay, I will return to Hotel Royal@queens, but not book for breakfast.

Reviewed May 04, 2017

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Dear Mr Werner We would like to thank you for taking the time to share your comments concerning yours stay with us. Your feedback is highly appreciated and your comments have been taken care by the relevant department. We hope to serve you better in future. Sincerely Sales & Marketing Executive/(E-commerce)

Responded October 10, 2018
Hotel Royal @ Queens (SG Clean Certified)
9.6
Exceptional
Ana from Indonesia
Family with young children
Executive Double or Twin Room
Stayed 2 nights in July 2018

Recommended hotel”

First time went to Singapore, didn't know anything about hotel there. I chose Royal @ Queens and i've chosen the best one. Clean, big room, good breakfast,good location (near bras basah MRT st & Bencoolen mrt st also near from Bugis+). Hope will be back to SG and stay in Royal @Queens again.

Reviewed July 19, 2018

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9.0
Exceptional
Chayanee from Thailand
Family with teens
Executive Double or Twin Room
Stayed 2 nights in December 2013

Awesome trip in Singapore”

Central location, clean and located near MRT

Very peaceful and comfortable. The room not quite big but it's really clean. Good equipment for the customer. The hotel located in good position where located near MRT. No breakfast, wifi is free but busy to log in. Safety and good cleaning from the housekeeper. No city view but from the room can see the Singapore Flyer. the staff should more respect the customer' information (the birth date), I mean they shouldn't laugh when see the personal information. Over all, this hotel itself is really good 'peaceful and comfortable' I prefer to book the Royal @ Queens hotel again of I go to Singapore next time.

Reviewed January 02, 2014

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10.0
Exceptional
LOKE from Singapore
Solo traveler
Executive Double or Twin Room
Stayed 1 night in January 2016

ONT OF THE GREAT HOTEL IN SINGAPORE”

THE LOCATION IS GOOD. THE ROOM IS TIP TOP TIDY AND CLEAN. THE SERVICE IS THE BEST.

HI, I had be staying in hotel Royal @ Queen a lot of time. From the moment you check in until you check out the service of the hotel is the best. They really there to help you and providing the best information to your question. The breakfast is nice too. Only 1 thing which during my very first time staying in this hotel's feedback to the hotel and until at this lastest stay ( 18 Jan 2016 ) that the hotel still never improve is having stay in this 4 star hotel they can't even provide 2 free mineral water to the room guests. The hotel must ALWAYS remember is small little refreshment will impact a great image of the hotel and happy of the guest whom travel 10 over hrs of flight to here ( singapore )which you can get 3 bottle NTUC mineral only cost 95 cents. A bit of cost but can bring back a lot guests to the hotel. please look into my suggestion. thank hope to see some changes when I am back to this hotel again,

Reviewed January 20, 2016

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Dear Mr Loke Thank you for sharing your feedback and we are happy you had a wonderful staying with us. Please accept our sincere apologise as we dot provide mineral water but we do subsidised 2 bottles for the price of 1 dollar Singapore. We look forward to welcoming you back at Hotel Royal @ Queens. Sincerely Sales & Marketing Team

Responded October 11, 2018
Hotel Royal @ Queens (SG Clean Certified)
9.0
Exceptional
ferlita from Philippines
Group
Executive Double or Twin Room
Stayed 3 nights in November 2009

Sg”

close to the city, center to all tourist attractions/ destinations in singapore
needs to have more spacious rooms

the hotel royal at queens had exceeded my expectations.As a first timer tourist in singapore , I've enjoyed my stay because of the quality of rest and comforts that the hotel i choose gave us. from a busy and long walk of tours and travels each day. a relaxing and soothing ambiance is what awaits us when we go back to are room at the end of the day. Indeed i can truly say its a Royal hotel that treats the guests like royalties with its amenities has to offer to tourist like us. Long live the Hotel Royal at Queens!

Reviewed November 20, 2009

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9.0
Exceptional
Sanjeewa from Sri Lanka
Family with young children
Executive Double or Twin Room
Stayed 4 nights in December 2011

Great Location, Comfortable rooms, Good service”

Comfortable large rooms with window, good breakfast, Central location, very close to MRT

We stayed in royal @ queens for four nights. Our overall impression is good. Hotel has comfortable fairly large rooms with a large bed. Room and bathroom were both very clean. Large window with a view; we could even see the Singapore Flyer in the 6th floor. The breakfast included in the package had a good variety. The hotel did not charge us more for our son's breakfast which we did not expect. Free internet facility was very useful. The only negative point was that the people manning the travel information desk were not helpful

Reviewed January 03, 2012

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10.0
Exceptional
Maria from Philippines
Family with teens
Executive Double or Twin Room
Stayed 3 nights in September 2013

great location comfortable bed”

location cleanliness food

hotel is convenient. situated right at queens st. if riding taxi, just tell them hotel royal at queens st and they will know. mrt station is right at your doorstep. everything is really just within a stone-throw. theres a bugis mall nearby which has lots and lots of good restaurant. there is also a shopping mall for the ladies. very peaceful street at night which is best for a good night's sleep after a tiring day of nonstop walking. the buffet breakfast is also great. so are the rooms which has comfortable beds and has a very neat comfort room.

Reviewed September 30, 2013

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8.7
Excellent
WIWIYANTI from Indonesia
Solo traveler
Executive Double or Twin Room
Stayed 4 nights in April 2014

Affordable price for Superb Location”

Location, Public Transportation, Close to two major Museums in Singapore

This is actually my second stay at the Hotel Royal at Queens. I would definitely recommend this hotel for it's fantastic location and affordable price. Located within 1 minute to Singapore Arts Museum and about 5 minutes walk to National Museum of Singapore, It's a must stay for Arts and Museum goers! This hotel is accessible to Orchard area via subway station and bus station which is located within 1 minute walk from the hotel. I have actually saved up on lots of taxi fees by staying here by taking public transportation. I have had a very pleasant stay again this time and will definitely stay here again during my next visit to Singapore!

Reviewed May 05, 2014

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9.3
Exceptional
Anne-Marie from United Kingdom
Couple
Executive Double or Twin Room
Stayed 3 nights in August 2012

Good find! Nice hotel, good sized room”

Location, room, breakfast

we usually stay on bencoolen street but due to building the new mtr this wasn't a viable option. royal@queens was very close by wih good reviews so we gave it a try. royla@queens is a good standard hotel with large rooms and an excellent breakfast, great location next to art museum and right next to the bras basah mtr.. good service but the wifi in the room was a little unstable. all in all excellent value and we'll use it again!

Reviewed August 09, 2012

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8.3
Excellent
Alexander from Philippines
Family with young children
Executive Double or Twin Room
Stayed 4 nights in October 2013

very accessible to mrt, bus, food and shopping.”

Clean, Comfort and Accessible

Hotel Royals @ Queens is located in a very peaceful street. Likewise, it is very accessible to any public transport. It's just walking distance to Bugis Village where you can buy items at a very reasonable price. The Hotel room is clean and comfortable, room lights are e-touch. Wifi internet is fast. We enjoyed our stay in Hotel Royal @ Queens and we will recommend this to our family and friends.

Reviewed November 05, 2013

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9.3
Exceptional
MARITA from Philippines
Couple
Executive Double or Twin Room
Stayed 3 nights in June 2012

Very Nice and Comfy Hotel”

Courteous Staff, Excellent Food, and Nice Facilities

Our 4-day trip to Singapore was made more pleasant with our accommodation at Hotel Royal at Queens. The lobby was not that big but elegant. Their staff at the reception desk was very courteous and even the Manager was smiling at us and greeted as warmly.The room we had was modest but very comfortable for a couple. We were amazed by the cleanliness of our room after we put on the "Make up Room' button daily. Buffet breakfast has a lot of choices and almost all the food we partake are delicious. Location is excellent, near 3 Catholic Churches and more important a few steps from the MRT and Bus stations

Reviewed July 03, 2012

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9.7
Exceptional
Gail from Australia
Couple
Executive Double or Twin Room
Stayed 2 nights in June 2011

Great Hotel”

Friendly and helpful service, closeness to railway station and central areas

we really enjoyed staying at hotel royal@queens. the service was of the highest standard, staff very friendly and helpful and the cooked breakfast offered a great selection of foods, and freshly made omelets made to your request. the hotel is conveniently placed 100 metres from the railway station and convenient to all places of interest. the rooms are comfortable, and all that was needed for our stay. well done hotel royal

Reviewed June 18, 2011

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9.6
Exceptional
Andrea from United States
Family with young children
Executive Double or Twin Room
Stayed 7 nights in April 2016

Fantastic!!”

Picking out a hotel based upon online reviews is not my favorite thing - but we SCORED with this hotel. Many old reviews state the hotel rooms are not very clean. The hotel has apparently been undergoing a thorough cleaning of all their rooms and I have not a single complaint about cleanliness. Our room was always spotless, and there was no smell of smoke. We were traveling with young children so I wanted somewhere clean (check), big enough for a baby cot (check), curtains that blocked out the light during the day for naps (check), breakfast included (ours was, and the breakfast was perfect - good selection, the same every day, but there was always toast, eggs, fruit, yogurt, along with a variety of Asian dishes - so we always had enough to eat and it was a very decent buffet). I wanted a pool for afternoon swims (check - the pool is a bit narrow, and sunny in afternoon, but hey - its a pool! and if your little ones can't swim yet, there is even a shallow pool too) I also wanted to be near a train stop (check - literally two minute walk away). On top of this, the hotel staff was incredibly helpful and friendly and courteous. The location of the hotel was amazing - SO much to see and do just in the blocks right around the hotel. We are Americans who live in Southeast Asia, so we know what Westerners generally like, and also know what is usually on offer in SEA. We were so pleased with, and comfortable with, our stay here. It is not "fancy", but it IS fantastic. I would recommend it, and I hope we get to go again!!

Reviewed April 22, 2016

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Dear Ms Andrea Thank you for your review. I am glad to hear that overall your experience was positive. Sincerely Sales & Marketing Executive (E-commerce)

Responded October 10, 2018
Hotel Royal @ Queens (SG Clean Certified)
9.3
Exceptional
maria from Philippines
Family with young children
Executive Double or Twin Room
Stayed 4 nights in May 2011

nice hotel in a great location”

good breakfast buffet

hotel royal @ queens is very near to the restaurants, shopping mall, train stations, bus stops and if you are a roman catholic, the church is just across the hotel. their staff are courteous and ready to help. checking in and out is a breeze. cleanliness is okay, beds and pillows are comfy, water pressure is great, with free tea and coffee making facilities (replenish everyday).buffet breakfast have wide selection and good but expensive when not included in your package.overall stay at this hotel is a thumbs up

Reviewed May 18, 2011

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9.3
Exceptional
Steve from Canada
Group
Executive Double or Twin Room
Stayed 2 nights in November 2011

Awesome location and comfortable rooms”

it is ideally located to visit all the major tourist attractions. has an mrt subway station a few steps away. the breakfast is more than adequate and the beds and bathroom very comfortable and modern. also very quiet. we didn't hear any other guests in their rooms and no city noise.

we were very happy with this hotel and would stay there again. the lobby was not at all impressive but the rooms were modern, clean, very quiet and comfortable. feather pillows and duvets as well as a large flat screen tv made it pleasant to spend some time in the room relaxing. most of the time though we toured the city and found hotel royal centrally located for all the major sites. we could easily walk to little india, little arab street, clarke and boat quay and raffles. if we didn't feel like walking the mrt subway line was just a few steps outside the front door. we were more than satisfied with the breakfast and internet and found the price reasonable.

Reviewed November 29, 2011

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8.0
Excellent
Ian from United Kingdom
Couple
Executive Double or Twin Room
Stayed 6 nights in December 2011

Great Location and service.. Rooms well fitted.”

Transport convenience for taxis, buses and MRT

As I left the hotel I told the manager that for us, regular visitors to Singapore, the hotel was just right and that we would definitely stay with them again. My reasons for this recommend was due to a variety of assets, the greatest being its location with only 2 or 3 stops on the MRT to get to all the main places. Add to that friendly and efficient service, good Internet (although not WiFi), more than adequate rooms with all necessary fittings and a reasonable price and that was all we needed. Other facilities like the lounge area and restaurant are a little small but breakfast was fine and we always found a table. We shall stay with Hotel Royal@Queens again.

Reviewed January 08, 2012

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10.0
Exceptional
Alice from Singapore
Couple
Executive Double or Twin Room
Stayed 2 nights in November 2020

Exceptional”

We stay at Hotel Royal @ Queens 4 two nights, hotel very clean , room big n feel very comfortable n clean, when we reach the hotel , the staff very polite n helpful im so happy 2 stay at tis hotel tq very much 4 all the staff i wil came bck 2 stay at tis hotel again.

Reviewed November 17, 2020

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8.0
Excellent
Boey from Singapore
Business traveler
Executive Double or Twin Room
Stayed 2 nights in November 2013

Friendly Hotel”

Location, Good breakfast and Friendly Staff

This hotel was one of those we used as a base for our French Trainer during this month, we travelled in & out of Singapore for the past 2 months so many times I've accompanied her into the hotels & experienced the following in the Hotel Royal@Queens: 1) the room is of a good size & even though it was close to the road, it's not noisy 2) the hotel staff remembered her by name whenever we came back. 3) the breakfast was good, compared to other hotels we stayed in. 4) the location was even better, this is the part that makes this hotel value for money compare to the others, the MRT is only a stone throw away & the you have restaurants & eateries in all directions. It fits all budgets.

Reviewed November 26, 2013

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8.0
Excellent
Candy from Malaysia
Couple
Executive Double or Twin Room
Stayed 1 night in August 2014

Excellent location”

Location, cleanliness, good value

We stayed at the Hotel Royal @ Queens for almost 22 days for work. The location is excellent, close to Bras Basah, City Hall and Bugis MRT Stations. The hotel is clean with good service. The breakfast is okay but after the third day of eating the same food, it became really difficult to bear. The hotel could use some renovation as it is starting to be a little worn down, but I suspect that this is also one of the reasons why the rates are so reasonable for a hotel in such strategic location. All in all, it was a comfortable stay.

Reviewed September 16, 2014

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8.7
Excellent
Viriya from Australia
Family with young children
Executive Double or Twin Room
Stayed 3 nights in February 2012

Great location, above average rooms, great service”

Location

hotel royal @ queens was a comfortable hotel, extremely close to the mrt station (bras basah) and only minutes from bugis (markets). the hotel staff were friendly and helpful. one thing to note, free wifi only available in the lobby. otherwise it was worth the money we paid.

Reviewed February 26, 2012

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