8.4

Excellent
18.9% this month
/10
(5,187 reviews)See what guests said
Highly rated by guests – 94% would recommend
Housekeeping71
View18
Breakfast17
See map

9.3

Exceptional

Location rating score

Exceptional location - Inside city center
Popular neighborhood
Exceptional for walking
Parking
FREE
Walkable places
Read Cresent Park

90 m

Boudoir Beauty & Nails

90 m

Clarke Quay

100 m

East Silk Palace

110 m

Thong Chai Medical Institution

120 m

Popular landmarks
Chinatown

760 m

Orchard Road

1.7 km

Sands Skypark Observation Deck

1.8 km

Singapore Flyer

1.9 km

Cloud Forest

2.3 km

Closest landmarks
Ministry of Manpower

170 m

Prestique Studio

170 m

The Joy Of Toys

180 m

Singapore River Cruise

190 m

Hush Puppies

200 m

Merchant Court Hotel (SG Clean Certified)

"Great location, friendly staff."

Ian - April 25, 2022
Twin Room with Balcony Merchant Court Hotel (SG Clean Certified)
Lobby Merchant Court Hotel (SG Clean Certified)
Lobby Merchant Court Hotel (SG Clean Certified)
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Merchant Court Hotel (SG Clean Certified)

20 Merchant Road, Clarke Quay, Singapore, Singapore, 058281 - See map

Get the added peace of mind that comes with SG Clean, when you book a stay here. Conveniently situated in the Clarke Quay part of Singapore, this property puts you close to attractions and interesting dining options. This 4-star property is packed with in-house facilities to improve the quality and joy of your stay.

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SG Clean

SG Clean denotes businesses that adhere to high standards of public hygiene.

Hygiene Plus
Wellness
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Health and Medical
First aid kit
Doctor/nurse on call
  • 80 meters to public transportation

  • Airport transfer

  • Currency exchange

  • Located in heart of Singapore

  • Free Wi-Fi in all rooms!

Value for money7.8
Location rating9.3
Nearest airportSeletar Airport (XSP)
Distance to airport14.4 km

Rooms available at Merchant Court Hotel (SG Clean Certified)

Excellent
Room comfort & quality

8.3

Twin Room with Balcony
...
    Enter dates to see prices

    Frequently asked questions

    What time is check-in and check-out at Merchant Court Hotel (SG Clean Certified)?

    Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

    How do I get to Merchant Court Hotel (SG Clean Certified)?

    For those who wish to drive their own cars, Merchant Court Hotel (SG Clean Certified) has a car park on site, as well as additional parking nearby if the first car park is full. Parking is free for guests. Self-parking is conveniently available at the hotel. If you're looking for an easy way to get around Singapore with private transportation, the hotel can arrange both taxis or car rental.

    Is breakfast offered at Merchant Court Hotel (SG Clean Certified)?

    Start your mornings right, with the continental and buffet breakfast options offered at Merchant Court Hotel (SG Clean Certified). There's an additional charge of 43 SGD for adults and 22 SGD for children if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

    What are my dining options at Merchant Court Hotel (SG Clean Certified)?

    Merchant Court Hotel (SG Clean Certified) features 2 on-site restaurants for your dining convenience. Meals served include breakfast, dinner and lunch. You can pick and choose from a wide array of cuisines including Chinese, international and western. Dishes are served in a la carte and buffet during opening hours. Light meal like soup, coffee or tea, desserts and salad are served using only quality ingredients. To meet any special dietary requirements, vegetarian diet is prepared with the utmost care and attention.

    Can special events be hosted at Merchant Court Hotel (SG Clean Certified)?

    Both indoor and outdoor venues are available to choose for your special gathering. Large events and gatherings such as weddings can be hosted at Merchant Court Hotel (SG Clean Certified). Small or intimate events like birthday parties, entertainment events and graduation parties can also be accomodated. Services for in-house catering, wireless internet, in-house planning, event decoration and audio-visual equipment are offered to help your event go smoothly. End your big event day with special turn-down service to celebrate your special occasion, room decorations are available upon request.

    Can business events be hosted at Merchant Court Hotel (SG Clean Certified)?

    On-site venues and convenient event services make Merchant Court Hotel (SG Clean Certified) an ideal choice for hosting events such as corporate events, conferences and meetings. All available venues come in different styles and sizes and can accommodate up to 70 people. An extensive range of facilities and services including projector or LED display, free Wi-Fi and audio-visual equipment is available to help your business meeting or event a successful one.

    What is the smoking policy at Merchant Court Hotel (SG Clean Certified)?

    Merchant Court Hotel (SG Clean Certified) does not permit smoking in any of its rooms or indoor areas.

    What is the closest train, metro, or bus station to Merchant Court Hotel (SG Clean Certified)?

    The closest train, metro, or bus station is Clarke Quay MRT Station, 100 m away from Merchant Court Hotel (SG Clean Certified).

    What restaurants are nearby Merchant Court Hotel (SG Clean Certified)?

    Merchant Court Hotel (SG Clean Certified)’s neighborhood is Clarke Quay which includes popular restaurants such as Blue Potato, Ellenborough Market Cafe and Zero.Zero.

    What popular shopping places are close to Merchant Court Hotel (SG Clean Certified)?

    Merchant Court Hotel (SG Clean Certified) is located in Clarke Quay area which features shopping places such as Clarke Quay, Boudoir Beauty & Nails and East Silk Palace.

    What are popular attractions near Merchant Court Hotel (SG Clean Certified)?

    Merchant Court Hotel (SG Clean Certified) is located in Clarke Quay area, which is famous for attractions such as Boat Quay, Read Cresent Park and Thong Chai Medical Institution.

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    Explore the neighborhood

    What people love about Merchant Court Hotel (SG Clean Certified)

    • 8.8

      Excellent
      Staff 

      "Great location, friendly staff."

      Ian

      |

      April 25, 2022

    • 9.2

      Exceptional
      Bathroom

      "Rooms very clean and well set out bathroom."

      Lance

      |

      April 2, 2022

    • 9.2

      Exceptional
      Staff 

      "Staff very friendly and helpful."

      Lance

      |

      April 2, 2022

    Property ranking|Compared to 554 Singapore properties
    See all rankings
    Location score
    9.3/10
    Room comfort score
    8.3/10
    Cleanliness score
    8.6/10
    Overall score
    8.4/10
    Better than
    94
    %
    of Singapore properties
    Better than
    90
    %
    of Singapore properties
    Better than
    84
    %
    of Singapore properties
    Better than
    82
    %
    of Singapore properties
    Overall rating:

    8.4

    Excellent
    5,187 reviews
    Cleanliness
    8.6
    Facilities
    8.3
    Location
    9.3
    Read all reviews >
    What travelers say they love:
    Room is spacious, clean and comfortable.
    Angeline from Singapore
    Couple
    More about Merchant Court Hotel (SG Clean Certified)

    More about Merchant Court Hotel (SG Clean Certified)

    Merchant Court Hotel (SG Clean Certified) is a luxury property, ideally located close to the entertainment area and dining hotspots such as Clarke Quay, Boat Quay, and Chinatown. With close proximity to the MRT, guests can easily access major tourist attractions, such as Orchard Road, Raffles City, and the financial hub at Raffles Place.

    All of its 476 guestrooms and suites serve the demands of all travelers and offer an array of accommodation options. The Business Executive floors offer luxurious rooms and suites with upgraded amenities that include an Executive Club Lounge. Facilities include two restaurants, a bar, Amrita Spa & Wellness, a free-form swimming pool, 24-hour gymnasium, a pillar-less ballroom, and four functional rooms.

    In addition, the property provides a “Handy Phone” in all guestrooms. Guests can take full advantage of unlimited local calls and complimentary IDD calls to selected countries (Australia, China, Germany, Hong Kong, Japan, Malaysia, Korea, Switzerland, United Kingdom, and USA). For a thoroughly relaxing and wonderful stay, make Merchant Court Hotel (SG Clean Certified) your home away from home.

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    Amenities and facilities
    Excellent
    Facilities

    8.3

    Most talked about facilities

    Housekeeping

    215 mentions

    Swimming Pool

    189 mentions

    Breakfast

    149 mentions

    Internet

    92 mentions

    Languages spoken

    • English
    • Chinese [Cantonese]
    • Chinese [Mandarin]
    • Filipino
    • Indonesian
    • Korean
    • Malay
    • Tamil

    Accessibility

    • Wheelchair accessible

    Internet access

    • Free Wi-Fi in all rooms!
    • Internet [LAN]
    • Wi-Fi [portable rental]
    • Wi-Fi in public areas

    Things to do, ways to relax

    • Fitness center
    • Garden
    • Hot tub
    • Massage
    • Sauna
    • Spa
    • Steamroom
    • Swimming pool [indoor]
    • Swimming pool [outdoor]

    Cleanliness and safety

    • Breakfast in room
    • Cashless payment service
    • Daily disinfection in all rooms
    • Daily disinfection in common areas
    • Doctor/nurse on call
    • Face coverings on staff
    • First aid kit
    • Free face masks
    • Hand sanitizer
    • Hot water linen and laundry washing
    • Hygiene certification
    • Physical distancing of at least 1 meter
    • Protective screens in common areas
    • Rooms sanitized between stays
    • Safe dining setup
    • Shared stationery removed
    • Staff trained in safety protocol
    • Temperature check for guests and staff

    Dining, drinking, and snacking

    • Bar
    • Coffee shop
    • Poolside bar
    • Restaurants
    • Room service [24-hour]

    Services and conveniences

    • Concierge
    • Currency exchange
    • Daily housekeeping
    • Doorman
    • Dry cleaning
    • Elevator
    • Facilities for disabled guests
    • Food delivery
    • Ironing service
    • Laundromat
    • Laundry service
    • Luggage storage
    • Meeting/banquet facilities
    • Safety deposit boxes
    • Smoke-free property
    • Smoking area

    For the kids

    • Family room
    • Swimming pool [kids]

    Access

    • Check-in/out [express]
    • Check-in [24-hour]
    • Front desk [24-hour]
    • Pets allowed
    • Security [24-hour]

    Getting around

    • Bicycle parking
    • Car park [free of charge]
    • Car park [nearby]
    • Car park [on-site]
    • Rental car
    • Taxi service
    Location
    20 Merchant Road, Clarke Quay, Singapore, Singapore, 058281
    Exceptional
    Location

    9.3

    Airports

    • Seletar Airport (XSP)
      14.4 km 21 min drive
    • Singapore Changi Airport (SIN)
      18.3 km 22 min drive

    Public transportation

    • Clarke Quay MRT Station
      110 m 1 min drive
    • Chinatown MRT Station
      440 m 2 min drive

    Hospital or clinic

    • Sin Chong
      330 m

    Shopping

    • Orchard Road
      1.7 km

    Convenience store

    • 7 Eleven
      140 m 2 min drive

    Cash withdrawal

    • ATM
      110 m 2 min walk
    What's nearby

    Popular landmarks

    • Chinatown
      760 m
    • Orchard Road
      1.7 km
    • Sands Skypark Observation Deck
      1.8 km
    • Singapore Flyer
      1.9 km
    • Cloud Forest
      2.3 km
    • Gardens By The Bay East
      2.7 km
    • National Orchid Garden
      4.3 km
    • Singapore Botanic Gardens
      4.4 km
    • Night Safari
      14.1 km
    • Singapore Zoo
      14.2 km

    Nearby landmarks

    • Read Cresent Park
      90 m
    • Boudoir Beauty & Nails
      90 m
    • Clarke Quay
      100 m
    • Clarke Quay MRT Station
      110 m
    • East Silk Palace
      110 m
    • Thong Chai Medical Institution
      120 m
    • Don Don Donki
      140 m
    • Adventure 21
      170 m
    • Helipad
      170 m
    • Ministry of Manpower
      170 m
    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Property policies
    Children and extra beds

    All children are welcome.

    Infant 0-1 year(s)
    Stay for free if using existing bedding.
    Baby cot/crib may be requested directly from the property.
    Children 2-12 year(s)
    Must use an extra bed
    Extra beds may be requested directly from the property; additional charges may apply
    Guests 13 years and older are considered as adults
    Extra beds may be requested directly from the property; additional charges may apply
    Others
    • All guestrooms at this property are non-smoking. Guests are responsible for all costs, damages, and liabilities caused by smoking.
    • Please note that this is a non-smoking property. All rooms and public areas are non-smoking.
    • When booking more than 5 rooms, different policies and additional supplements may apply.

    Extra beds, if available, are dependent on the room you choose. Please ask the property for more details.

    Some helpful facts

    Check-in/Check-out

    • Check-in from15:00
    • Check-out until12:00

    Getting around

    • Airport transfer fee123 SGD

    Extras

    • Breakfast charge (unless included in room price)43 SGD
    • Daily Internet/Wi-Fi fee0 SGD

    The property

    • Non-smoking rooms/floorsYes
    • Number of floors12
    • Number of restaurants2
    • Number of rooms 476
    Property announcements

    Food and beverage options such as breakfast might be limited or unavailable during this time. Please contact the property for more information.

    Reviews of Merchant Court Hotel (SG Clean Certified) from real guests

    Provided by verified guests of Agoda
    8.4
    /
    10
    Cleanliness8.6
    Facilities8.3
    Location9.3
    Room comfort and quality8.3
    Service8.4
    Value for money7.8
    High score for Singapore
    Rating
    9+ Exceptional (1,165)
    8-9 Excellent (1,125)
    7-8 Very Good (1,043)
    6-7 Good (387)
    <6 Below Expectation (262)
    Time of the year
    Mar - May (944)
    Jun - Aug (1,028)
    Sep - Nov (850)
    Dec - Feb (1,160)
    All guests (5,054)
    All languages

    Show reviews that mention 

    Showing 3,982 verified guest comments
    12345
    9.3
    Exceptional
    Christine from Malaysia
    Couple
    Stayed 2 nights in May 2013

    Convenient & Comfortable ”

    Convenient, Comfortable and Worthy

    My stay at the Swissotel Merchant Court Hotel was superbly awesomeness! The hotel is just about 5 mins walk to Clarke Quay MRT station and it is just opposite The Central Shopping Mall. Everywhere is a walking distance. The room that I have stayed is so big and comfortable and the WIFI service is top class. The value that I have paid for the stay is worthy. Highly recommended to stay. Will definitely come back to stay when next visiting Singapore :D. Travelling to/from Changi to the hotel is awesomely convenient just by using the MRT and it cost less than SGD2.00. *thumbs up* for Swissotel Merchant Court Hotel.

    Reviewed June 04, 2013

    See room deals

    9.7
    Exceptional
    QI from China
    Family with young children
    Stayed 1 night in September 2011

    good service”

    nothing

    Swissotel Merchant Court offers spacious 5-star rooms, a 5-minute walk from nightlife options and Clark Quay MRT Station. Overlooking the Singapore River, it has a landscaped pool and 24-hour gym. Featuring modern furnishings, rooms at Merchant Court Swissotel have over-sized windows with clear views of the pool, river or city skyline. Enjoy the comfort of free tea/coffee-making facilities, carpeted floors and marble bathrooms. Featuring a hot tub and slide, the outdoor pool is ideal for a lazy afternoon in the sun. Alternatively, work out in the 2-story gym or relax with soothing massages at Amrita Spa. Daily buffet spreads with international dishes and delicious local specialties are featured at Ellenborough Market Restaurant. Blue Potato serves various Western dishes by the poolside. Drinks are available at Crossroads Bar.

    Reviewed November 20, 2011

    See room deals

    8.7
    Excellent
    Michelle from Singapore
    Couple
    Stayed 1 night in October 2012

    Lovely Hotel located at the heart of Clarke Quay”

    Spacious room with a king size bed. Smiley and attentive services.

    It was our wedding anniversary so we opt for a weekend stay at Swissotel Merchant Court Hotel. The hotel staffs were friendly, helpful and tried their best to accede to our every requests. Eg, You can ask for complimentary parking coupon if you are driving there. And when not possible, they would kindly turn us down. Eg, We asked for a late check out time and they said that it was subjected to availablility. (Thank goodness it was and we got to check out at 2pm instead of 12pm) The room was nice and spacious with a king size bed and a coffee/tea/bar counter. Toliet had a rain shower and bath tub. We didn't try the gym room but the swimming pool was cozy. Location of the hotel was at the heart of one of Singapore's more reknown nightlife, Clark Quay and River Valley. Nearest shopping mall is Central Mall and d other one, Liang Court, is not too far a walk away~ 10 mins slow walk. Mrt station (Clarke Quay) and bus stop is less than 5 mins away.

    Reviewed October 11, 2012

    See room deals

    9.0
    Exceptional
    Astri from Indonesia
    Family with young children
    Stayed 3 nights in February 2012

    Great Hotel and Best Location”

    Great location just in front of the MRT station and taxi stand, well maintained rooms, good services

    we stayed for 3 nights at swissotel merchant court during our family vacation. quite surprised when we saw the hotel as we received a very good rate from agoda and at the first time didn't expect much. it has perfect location just in front of clarke quay and it was very easy to go everywhere as the mrt station is only 5 mins by walk and the taxi stand is just right in front of the hotel. swissotel is not a new hotel but all the facilities are very well maintained. the services are lovely too. we definitely gonna come back to this hotel in our next visit to singapore.

    Reviewed March 07, 2012

    See room deals

    9.0
    Exceptional
    Kanokwan from Thailand
    Couple
    Stayed 4 nights in December 2010

    Good location”

    Good location, nice staff
    Small room with no view

    I stayed at the Swissotel Merchant Court Hotel between 28 Dec 2010 and 1 Jan 2011. First day, I was there it seemed like a simple hotel. I felt that my room was too small for two persons, and I unluckily got a room with no view. Even I made a requirement via Agoda reservation that I’d like a room with a good view of the Singapore River. So I would recommend you to inform the hotel’s staff what request you made via Agoda. I guessed that the hotel’s staff never read it, you should tell them again when you arrive there. During my stay, I did not get any newspaper while the next door customer got it every morning. Anyway, overall was very good. The hotel is located on a good location to take any public transportation. It is not far from Chinatown, Bugis Junction, Marina bay and Orchard road. The room is clean. All staff are nice and polite.

    Reviewed January 19, 2011

    See room deals

    9.0
    Exceptional
    Sargon from Australia
    Business traveler
    Stayed 10 nights in November 2010

    Good hotel, Great service, Great Staff”

    Great location
    Doors slam shut very loud when guests return

    Swissotel Merchant Court is in a a great & convenient location, right on Clarke Quay, only a few minutes walking distance to bars, night clubs, restaurants, the supermarket under Novotel and China town. It's a few minutes from the CBD, Orchard road, little India and other places of interest by cab. Even the least costly standard of accommodation there is of decent standard, clean and pleasant. The staff are very friendly and very courteous. I'm a business traveller and have been staying there 4 to 5 times a year since 2005. I've tried other hotels, but this one seems to be a great all rounder. Sam-Sydney-Australia.

    Reviewed November 24, 2010

    See room deals

    10.0
    Exceptional
    Zhiji from United States
    Solo traveler
    Stayed 2 nights in January 2010

    Great hotel”

    Great breakfast, value, location
    none

    The hotel is located right around the corner from Clark Quay, one of the more touristy spots in Singapore. There are a lot of westernized restaurants nearby, which is convenient especially if you don't feel like being adventurous. The rooms and services are exceptional. Breakfast is great and is the same as the one offered at the Swissotel Stamford. While not as new or lustrous as the Stamford or other high end and high cost hotels, the Swissotel at Merchant Court offers exceptional value for the money.

    Reviewed January 17, 2010

    See room deals

    8.7
    Excellent
    Bee from Singapore
    Solo traveler
    Stayed 1 night in October 2012

    Great location ”

    MRT and shops are just outside the hotel.

    first timer at swissotel merchant court hotel. i was upgraded to the deluxe room. although the room is small, its cosy enough. probably only enough space to put 1 big suitcase by the foot of the bed/below. the room is very clean and the best part will have to be the nespresso machine and twg teabags! i must also really comment about the duckdown pillows they used as its really comfy if you enjoy nightlife, then clarke quay and boat quay are just walking distance. if you prefer to go suntec and other shopping areas like orchard, the mrt station is just around the corner. there is a shopping centre next door but its a rather small one. overall, its a great hotel just a little pricey

    Reviewed November 09, 2012

    See room deals

    9.0
    Exceptional
    Sirapat from Thailand
    Couple
    Stayed 4 nights in April 2013

    A very pleasant stay at a lovely hotel”

    Cleanliness, Close to the MRT, A few steps from Clarke Quay

    We had a very enjoyable stay at the Swissotel Merchant Court. The hotel is next to a shopping mall. We were only a few steps away from the Clarke Quay MRT station and Clarke Quay itself. Every morning we would walk to the MRT. Every evening we would walk along the river behind the hotel, have a few drinks (countless bars and restaurant by the way) and come back. The room was always exceptionally cleaned, which was a bonus. I would recommend it to anyone.

    Reviewed April 19, 2013

    See room deals

    8.7
    Excellent
    Hana from Australia
    Solo traveler
    Stayed 2 nights in December 2011

    Fantastic place to stay in Singapore”

    great location, close to Clarke Quay

    Swissotel Merchant Court Hotel is very good value for the money. It has great atmosphere and is conveniently located close to the entertainment quarters of Singapore. The room was clean and had a nice view of the large hotel swimming pool. Swimming pool was relaxing overviewing Clarke Quay. Staff was very helpful. I wanted to change my room and it was organised and my luggage transferred whilst I was sightseeing. I will definitely stay again and will recommend it to my friends.

    Reviewed January 01, 2012

    See room deals

    9.0
    Exceptional
    Leif from Norway
    Couple
    Stayed 8 nights in July 2010

    Recommended Hotel in Singapore”

    Great location , friendly staff
    Traffic noice . The rooms facing the road should have more insulation against traffic noice. We stayed at room 581

    This is the second year in a row we stayed 8 days on Swissotel Merchant Court and we love it. The location on Clark Quay is excellent for both shoppping , dining and night life. The staff is very friendly and service minded. The breakfast has a lot of choices for both Asians and Western tastes. The cleanliness is good, the hotel Spa is expencive but good, Pool area somewhat limited but ok. My only complain must be the traffic noice in rooms facing the road outside. I woke up several times due to noice from Buses and cars speeding up on the outside. Final conclusion: We will come back next year !!

    Reviewed August 10, 2010

    See room deals

    9.2
    Exceptional
    ALFRED from Singapore
    Couple
    Stayed 1 night in December 2019

    Great NYE base”

    We have used the Swissotel Merchant court as a base for NYE celebrations for 3-4 times now. Whether you are a local (we live in Singapore) or a visitor, it is from what I can tell the best value for money at an easy walking distance to perfect vantage points to watch the fireworks. As a bonus, the walk along the river is very pleasant. Getting back out with the masses always takes a lot of time, but at least it is only a short walk back to your bed (or the hustle and bustle of Clark Quay entertainment) Highly recommended!

    Reviewed January 02, 2020

    See room deals

    Dear Alfred, Thank you for your lovely review and a warm welcome back to Swissôtel Merchant Court, Singapore. It is heartening to learn that you had a fantastic stay and especially enjoyed the central location of our hotel in Clarke Quay. Thank you for choosing us as your preferred hotel to celebrate New Year's Eve, and we look forward to delight you again on your future visits. Warm Regards, Rainer Tenius - General Manager

    Responded January 14, 2020
    Merchant Court Hotel (SG Clean Certified)
    8.7
    Excellent
    Nirapat from Thailand
    Couple
    Stayed 2 nights in December 2009

    nice to stay at Swissotel Merchant Court Singapore”

    Service
    at the back side is office building, not good location for room at that side.

    I stay at Swissotel Merchant Court Singapore during Christmas. Although there were a lot of customer, all staffs work so fast to satisfy their customers best. When my partner and I get off taxi, a nice porter responses and comes to me immediately. We have lot of bags but he lifts our stuffs without hesitation. At that time, I ask him to carry some handbag myself but he pretty deny. The swissotel location is quite perfect for someone who does not want to stay in the heart of city such Orchard road. The train station(Clark Quay) situates next to this hotel. The front view is river side,there is nice place for going there in Nighttime.

    Reviewed January 06, 2010

    See room deals

    9.0
    Exceptional
    Rory from United States
    Business traveler
    Stayed 1 night in March 2015

    Awesome location - everything you need!”

    Best location, all the facilities you need, good price

    The Swissotel Merchant Court Hotel is right along the river in Clarke Quay and has everything you need: impressive hotel gym, big pool with outdoor lounge area, restaurants and cafes (even though I did not eat in the hotel), and an awesome location! Although it's not a 5-star LUXURY hotel (approaching time when it'll be a little dated), but would definitely stay here again!

    Reviewed March 13, 2015

    See room deals

    9.0
    Exceptional
    Campbell from Australia
    Solo traveler
    Stayed 1 night in August 2013

    Great colourful and lively location”

    Easy transport access to airport, metres away from exciting, bright nightlife and a feeling of quality

    An overnight stay is sometimes more a hassle in an international city, though the Seissotel in Singapore makes it more enjoyable part of a trip. Hotel to airport shuttle bus was an excellent and reasonably priced service providing door to door service. Upon arrival being informed I had been upgraded (although my new room had two single beds rather than a large double or queen). Then to have a swim and see the colourful nightlife of Clarke Quay below and then walk directly into the lovely atmosphere of Singaporeans and tourists enjoying the nightlife is a great thing of the Swissotel Merchant Court's location.

    Reviewed September 03, 2013

    See room deals

    7.7
    Very good
    James from Australia
    Couple
    Stayed 5 nights in October 2009

    Good Stay”

    Great location next to Clarke Quay & MRT station. Very friendly & helpful staff. Good sized & clean rooms.
    Breakfast very expensive & not included in our rate.

    We had a very enjoyable stay at the Swissotel Merchant Court Hotel. The rooms and bed were a reasonable size and clean. We had a pleasant enough view out of our room. The staff were very friendly and helpful. We were able to get early access to our room (very handy if you've just flown in from overseas), as well as extending our check out. Though this was not as late as our flight, the hotel had showers and changing rooms available that we could use after check out. Its very handily located next to Clarke Quay & its MRT station. So easy to get about Singapore, but also plenty of taxis & buses right nearby if you want to travel above ground. There is not only the resturants of Clarke Quay nearby but also cheaper food courts in the adjacent buildings. Perhaps my only complaint was the cost of the brekfast, some SGD30 p.p. and the internet. These just seem geared to rake in some extra profit when really given the cost per room, could have been offered more cheaply. Internet cafes in Singapore not easy to find but there were plently of places to eat some local breakfast if you are happy to skip the bacon & eggs etc.

    Reviewed October 15, 2009

    See room deals

    10.0
    Exceptional
    Geoffrey from Australia
    Family with young children
    Stayed 3 nights in February 2012

    Lovely hotel and service with a smile”

    Great Location

    i say the best feature of swissotel was location, but that's not quite right. everything about the hotel was great. the breakfast was really good and even though the room was a little small it had everything that we needed. there is no doubt that we will be staying at swissotel merchant court next time we are in singapore. the location is a great feature. just a few minutes walk in any direction to a myriad of restuarants and food outlets. mrt station just across the road which enables the traveller to get anywhere in singapore. plus the pool are also relaxing and well set out.

    Reviewed March 06, 2012

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    9.3
    Exceptional
    Shirley from Australia
    Couple
    Stayed 6 nights in March 2012

    Excellent service with a smile”

    Staff's willingness to please

    we recently spent 7 days at the swissotel merchant court and experienced the wonderful hospitality shown by the staff from most departments that we came in contact with. when i had an issue with the firmness of the bed in the room, the front desk manager, gerald chan came and very politely solved the problem by explaining and offering us another room with a mattress overlay for the bed. he was with us all the way, including moving our things to the new room. we were most touched and impressed with his service. a birthday cake was also offered to us in our room for my birthday. what a lovely gesture! we also found the telephone operator, jessie extremely courteous and polite. aubrey from the market cafe deserved a mention as well. she was friendly, courteous and has a good memory for names. it did add a personal touch when you are addressed by your name. overall, we had a wonderful stay and would not hesitate to go back again or recommend friends to the hotel.

    Reviewed April 01, 2012

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    8.7
    Excellent
    Murray from Australia
    Couple
    Stayed 5 nights in October 2010

    Great location with friendly staff”

    Location, location, location

    We were recommended the Swissotel Merchant Court by friends who are regular guests. Their recommendation was spot on, the location at Clarke Quay (immediately next door to the MRT station) provided us with access to everything Singapore has to offer. Friendly staff, access to the pool as an oasis from the crowds and a well equiped gym made our experience all the more enjoyable.

    Reviewed October 22, 2010

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    9.7
    Exceptional
    Nichole
    Group
    Stayed 1 night in February 2012

    Convenient Location for drinking/nightlife”

    room upgrade and 6-8pm free cocktails!

    the hotel staff were very generous with their welcome for me and my friends. although i had only stayed a night, i felt very well treated with respect as the staff was very courteous with us. the room was booked on behalf of my friend who was having her celebration at a club in clarke quay hence this hotel was the one that we had chose to stay in because of its very convenient location. the room was intended for my friend and her partner, however i had requested for a gathering of about 5 friends from 6pm till 9pm then we would leave the room to our next location. simply put, the room was used as a meeting location. swissotel was very kind to us as i have met hotel managements who refused despite our claims that nobody except the maximum number of people would stay. they had also provided a cake for my friend who was having her birthday on that day. there was complimentary service by a very nice room service staff who came by when she was cleaning the neighboring rooms. she asked if she could help us with anything or if we needed any cleaning up and when we rejected her offer, she nicely thanked us with a few chocolate bars. this is a very surprising visit from a staff whose services we have no use for, however pleasantly pleased us. as we were upgraded to an executive room, there was additional services such as a free-flow canapés and cocktails from 6pm-8pm also a complimentary breakfast the very next day. i have seen hotels upgrading rooms, but i have never seen hotels providing canapés and cocktails. thank you swissotel.

    Reviewed February 29, 2012

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