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Grand Hyatt Seoul
Grand Hyatt Seoul
Grand Hyatt Seoul
Grand Hyatt Seoul
Grand Hyatt Seoul
Grand Hyatt Seoul
Grand Hyatt Seoul

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8.6

Excellent

1,875 reviews

1,875 reviews

View20
Housekeeping13
Food & Dining2
See map

8.8

Excellent

Location rating score

Excellent location - 2.1 kilometers from city center
Excellent for walking
Parking
Available
Walkable places
JJ Mahoney’s

20 m

Leeum Samsung Museum of Art

180 m

Pyo Gallery

270 m

Paik Haeyoung Gallery

370 m

New Seoul Mud

410 m

Popular landmarks
N Seoul Tower

1.6 km

The War Memorial of Korea

1.8 km

National Museum of Korea

2.3 km

Namdaemun Market

2.8 km

Myeong-Dong Walking Street

3.0 km

Closest landmarks
Embassy of Ethiopia

170 m

Embassy of Kenya

180 m

Embassy of the Philippines

240 m

Embassy of Algeria

280 m

Honorary Consulate General of the Republic of Iceland

330 m

Grand Hyatt Seoul

322, Sowol-ro, Yongsan-gu, Itaewon, Seoul, South Korea, 04347 - See map

Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Conveniently situated in the Itaewon part of Seoul, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Gyeongbokgung Palace. Rated with 5 stars, this high-quality property provides guests with access to massage, restaurant and hot tub on-site.

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Highlights

420 meters to public transportation

Check-in [24-hour]

Airport transport

Excellent view

Currency conversion service

Hygiene Plus
Wellness
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Sterilizing equipment
Health and Medical
First aid kit
Doctor/nurse on call
Important announcement -- "In response to the Coronavirus (COVID-19), the property is implementing additional measures to protect the safety of guests and staff, including but not limited to enhanced cleaning and sanitization procedures. Please contact the property for more information."

Facilities

Front desk [24-hour]

Transport to airport

Valet parking

Complimentary WIFi in all rooms

Swimming pool [indoor]

Exercise area

Check-in/out [express]

Luggage storage

This property is in high demand!

24 travelers have booked today.

Value for money8.2
Distance to city center5 km
Location rating8.8
Nearest airportGimpo Airport (GMP)
Distance to airport17.6 km

Rooms available at Grand Hyatt Seoul

Excellent
Room comfort & quality

8.8

2 Twin Club Access
...
  • Room size: 30 m²/323 ft²
  • Mountain view
  • 2 single beds
Enter dates to see prices
Grand Executive Suite
...
  • Room size: 55 m²/592 ft²
  • City view
  • 1 king bed
Enter dates to see prices
1 King Mountain View
...
  • Room size: 30 m²/323 ft²
  • Mountain view
  • 1 king bed
Enter dates to see prices
1 King Corner Room
...
  • Room size: 45 m²/484 ft²
  • Mountain view
  • 1 king bed
Enter dates to see prices
Grand Suite King
...
  • Room size: 45 m²/484 ft²
  • City view
  • 1 king bed
Enter dates to see prices
1 King River View
...
  • Room size: 30 m²/323 ft²
  • River view
  • 1 king bed
Enter dates to see prices
2 Twin Mountain View
...
  • Room size: 30 m²/323 ft²
  • Mountain view
  • 2 single beds
Enter dates to see prices
1 King Club Access
...
  • Room size: 30 m²/323 ft²
  • Mountain view
  • 1 king bed
Enter dates to see prices
2 Twin Beds
...
  • Room size: 30 m²/323 ft²
  • Landmark view
  • 2 single beds
Enter dates to see prices
Corner Twin
...
  • Room size: 45 m²/484 ft²
  • Mountain view
  • 2 single beds
Enter dates to see prices

Frequently asked questions

Does Grand Hyatt Seoul have a hot tub?

A hot tub is one of the facilities available at Grand Hyatt Seoul.

What time is check-in and check-out at Grand Hyatt Seoul?

Check-in is from 03:00 PM, and check-out is until 11:00 AM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Grand Hyatt Seoul?

Grand Hyatt Seoul is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 16000 KRW. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. For those who wish to drive their own cars, Grand Hyatt Seoul has a car park right on site for maximum convenience. Parking is available for a fee of 10000 KRW per day. You can drive in and park yourself, or use valet service offered at the hotel. If you're looking for an easy way to get around Seoul with private transportation, the hotel can arrange taxi service.

Is breakfast offered at Grand Hyatt Seoul?

Start your mornings right, with the continental and buffet breakfast options offered at Grand Hyatt Seoul. There's an additional charge of 55000 KRW for adults and 27500 KRW for children if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at Grand Hyatt Seoul?

Grand Hyatt Seoul features 3 on-site restaurants for your dining convenience. Meals served include dinner and lunch. Dishes are served in a la carte during opening hours. Light meal like desserts and salad are served using only quality ingredients.

Can special events be hosted at Grand Hyatt Seoul?

Both indoor and outdoor venues are available to choose for your special gathering. Large events and gatherings such as weddings and private events can be hosted at Grand Hyatt Seoul. Small or intimate events like birthday parties and honeymoons can also be accomodated. Services for in-house catering, in-house planning, event decoration and music entertainment are offered to help your event go smoothly.

Can business events be hosted at Grand Hyatt Seoul?

On-site venues and convenient event services make Grand Hyatt Seoul an ideal choice for hosting events such as seminars, conferences and meetings. All available venues come in different styles and sizes and can accommodate up to 240 people. An extensive range of facilities and services including projector or LED display, free Wi-Fi and audio-visual equipment is available to help your business meeting or event a successful one.

What is the smoking policy at Grand Hyatt Seoul?

Grand Hyatt Seoul does not permit smoking in any of its rooms, but allows smoking in designated areas.

What is the closest train, metro, or bus station to Grand Hyatt Seoul?

The closest train, metro, or bus station is Hangangjin Subway station, 380 m away from Grand Hyatt Seoul.

What restaurants are nearby Grand Hyatt Seoul?

Grand Hyatt Seoul’s neighborhood is Itaewon which includes popular restaurants such as The Paris Grill, Akasaka and JJ Mahoneys.

What popular shopping places are close to Grand Hyatt Seoul?

Located in the Itaewon area, Grand Hyatt Seoul is close to great shopping choices like Pyo Gallery, Yona Hairen Aesthetic and MMMG.

What are popular attractions near Grand Hyatt Seoul?

Grand Hyatt Seoul’s location in the Itaewon neighborhood makes it close to famous attractions including The War Memorial of Korea, National Museum of Korea and Leeum Samsung Museum of Art.

What popular natural sightseeing spots are close to Grand Hyatt Seoul?

Grand Hyatt Seoul is located within Itaewon, which makes it conveniently close to natural sights including Dragon Falls and Sebitseom.

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See map

Explore the neighborhood

What people love about Grand Hyatt Seoul

  • 9.2

    Exceptional
    Location

    "This is a great location in Seoul."

    Wendy

    |

    June 1, 2022

  • 10

    Exceptional

    "I’d stay here again"

    Matthew

    |

    April 17, 2022

  • 9.6

    Exceptional

    "The view was really great."

    Sam-iee

    |

    November 21, 2020

Overall rating:

8.6

Excellent
1,875 reviews
Cleanliness
8.9
Facilities
8.6
Location
8.8
Read all reviews >
What travelers say they love:
The view of Seoul city and Han River from the room was gorge...
Sangtaek from United States
Couple
More about Grand Hyatt Seoul

More about Grand Hyatt Seoul

Grand Hyatt Seoul

Take advantage of the many attractions Seoul has to offer with a stay at Grand Hyatt Seoul. Grand Hyatt Seoul puts numerous activities at your fingertips, with its convenient location just 4.8 km from the Gyeongbokgung Palace.
Have a hassle-free trip while enjoying the services and amenities offered by Grand Hyatt Seoul. Never be out of touch with your contacts, with free Wi-Fi offered throughout your stay. If you need a ride from or to the airport, the hotel can arrange it before your check-in date. Taxi services provided by the hotel make exploring Seoul even more convenient.
If you plan to arrive by car, you'll appreciate the hotel's available parking, right on-site. The hotel provides front desk services such as concierge service, express check-in or check-out, luggage storage and safety deposit boxes for guests' convenience. If you need, the ticket service and tours can even help you book tickets and reservations at all the best shows and programs nearby. Staying for a long time, or just need clean clothes? dry cleaning service and laundry service offered at the hotel will keep your favorite travel outfits clean and available.
For lazy days and nights, in-room conveniences like 24-hour room service, room service and daily housekeeping let you make the most of your room. Please be advised that smoking is not allowed in the hotel to allow cleaner air for all guests. Smoking is limited to designated areas only, for the health and well-being of all guests and staff.
Equipped with handy amenities, guestrooms at Grand Hyatt Seoul guarantee a comfortable stay for all travelers. Some rooms are equipped with linen service, blackout curtains and air conditioning for your convenience. Some rooms at Grand Hyatt Seoul include special design features like a separate living room. In-room entertainment such as daily newspaper, television and cable TV is provided for guests in some selected rooms.
The hotel also offers a refrigerator, a coffee or tea maker, bottled water, instant coffee, instant tea and mini bar in some rooms for when you feel like it is needed. It's good to know that a hair dryer, toiletries, bathrobes and towels are provided in some guest bathrooms. For sophisticated relaxation, be sure to visit the executive lounge.


Dining and things to do

Nothing starts a morning better than a delicious breakfast, which you can always enjoy in-house at Grand Hyatt Seoul. Everyone loves a good cup of coffee! A coffee shop on-site means you can enjoy a cup of real, freshly brewed coffee every morning -- or anytime you feel like it. If you don't feel like going out to eat, you can always opt for the delicious dining options at the hotel. A night in at the hotel's karaoke rooms, bar and nightclub can be as fun as a night out with your travel companions.
Recreational facilities at Grand Hyatt Seoul are designed for escape and relaxation. Finish your vacation days right by dropping in at the massage, hot tub, spa and sauna. Start your vacation off right with a dip in the pool. Skip the dress code and opt for a casual cocktail or beer at the hotel's poolside bar.
Fitness lovers who want to keep up their routine on vacation can drop in at the hotel's fitness facility. Have fun without traveling far, by taking advantage of the yoga room, tennis court and squash court at Grand Hyatt Seoul. Pick up something memorable for yourself or those waiting for you back at home, at the shops and souvenir shops.


Around the property

Take some time to explore Seoul during your stay at the hotel. The best way to remember your time in Seoul is with a nice gift at Myeong-Dong Walking Street located about 3.0 km away. Get a photograph of yourself in front of Insadong located 4.0 km away, a must-see for anyone visiting Seoul. An afternoon of browsing the works at Bukchon Hanok Village located 4.5 km away can familiarize you with the local art scene.

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Amenities and facilities
Excellent
Facilities

8.6

Most talked about facilities

Housekeeping

16 mentions

Food & Dining

14 mentions

View

12 mentions

Swimming Pool

10 mentions

Languages spoken

  • English
  • Chinese [Mandarin]
  • Japanese
  • Korean

Accessibility

  • Wheelchair accessible

Internet access

  • Complimentary WIFi in all rooms
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Exercise area
  • Garden
  • Hot tub
  • Karaoke
  • Light therapy
  • Massage
  • Nightclub
  • On-site entertainment
  • Pool with view
  • Sauna
  • Spa
  • Squash court
  • Swimming pool [indoor]
  • Swimming pool [outdoor]
  • Tennis court
  • Ticket services
  • Tours
  • Yoga room

Cleanliness and safety

  • Anti-viral cleaning products
  • Body thermometer
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hotel room service app
  • Hot water linen and laundry washing
  • Hygiene certification
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Sterilizing equipment
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Bar
  • Coffee shop
  • Happy hour
  • Poolside bar
  • Restaurants
  • Room service [24-hour]

Services and conveniences

  • Air conditioning in public area
  • Cash withdrawal
  • Concierge
  • Currency conversion service
  • Daily cleaning
  • Disabled facilities
  • Doorman
  • Dry cleaning
  • Elevator
  • Food delivery
  • Gift/souvenir shop
  • Grooming service
  • Hair salon
  • Heating in public area
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Postal service
  • Safety deposit boxes
  • Shops
  • Smoke-free property
  • Smoking area
  • Terrace

For the kids

  • Babysitting service
  • Family room
  • Kids meal
  • Playground
  • Swimming pool [kids]

Access

  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Check-in/out [private]
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
  • Soundproof rooms

Getting around

  • Car park [on-site]
  • Parking [paid]
  • Rental car
  • Taxi service
  • Transport to airport
  • Valet parking

Available in all rooms

  • A/C
  • Alarm clock
  • Bathrobes
  • Blackout curtains
  • Carpeting
  • Closet
  • Clothes dryer
  • Clothes rack
  • Coffee/tea machine
  • Complimentary drinking water
  • Daily cleaning
  • Desk
  • Dining table
  • Dressing room
  • DVD/CD player
  • Fire extinguisher
  • Fireplace
  • Hair dryer
  • Hand sanitizer
  • Heating
  • Iron and ironing board
  • LAN Internet in room [free]
  • Linens
  • Lock box in room
  • Mini bar
  • Phone
  • Pool facilities
  • Private bathroom
  • Refrigerator
  • Safety/security feature
  • Satellite/cable channels
  • Seating area
  • Shower
  • Sleep comfort items
  • Slippers
  • Smoke alarm
  • Sofa
  • Soundproofing
  • Streaming movies
  • Swimming pool [direct access]
  • Toiletries
  • Towels
  • Trash cans
  • Wake up call
  • Wi-Fi [complimentary]
  • Wi-Fi [for a fee]
Food and dining
Breakfast options
  • American
  • Asian
  • Continental
  • Vegetarian
Restaurants on site

322 Sowolro - Kauri

  • Cuisine: Japanese
  • Menu: A-la-carte

The Terrace

  • Cuisine: International
  • Menu: A-la-carte

322 Sowolro - Steak House

  • Cuisine: American, Grill/BBQ
  • Menu: A-la-carte

322 Sowolro - Tenkai

  • Cuisine: Japanese
  • Menu: A-la-carte

322 Sowolro - Teppan

  • Cuisine: International
  • Menu: A-la-carte

Gallery - Lobby Lounge

  • Menu: A-la-carte
Location
322, Sowol-ro, Yongsan-gu, Itaewon, Seoul, South Korea, 04347
Excellent
Location

8.8

Airports

  • Gimpo Airport (GMP)
    17.6 km
  • Seoul Incheon International Airport (ICN)
    49.2 km

Public transportation

  • Hangangjin Subway station
    380 m
  • Itaewon Subway station
    570 m

Hospital or clinic

  • Dong-A Pharmacy
    750 m

Shopping

  • Myeong-Dong Walking Street
    3.0 km

Convenience store

  • 7 Eleven
    430 m

Cash withdrawal

  • ATM on-site
What's nearby

Popular landmarks

  • N Seoul Tower
    1.6 km
  • The War Memorial of Korea
    1.8 km
  • National Museum of Korea
    2.3 km
  • Namdaemun Market
    2.8 km
  • Myeong-Dong Walking Street
    3.0 km
  • Insadong
    4.0 km
  • Changdeokgung Palace Complex
    4.5 km
  • Bukchon Hanok Village
    4.5 km
  • Gyeongbokgung Palace
    4.8 km
  • Lotte World
    9.4 km

Nearby landmarks

  • JJ Mahoney’s
    20 m
  • Embassy of Ethiopia
    170 m
  • Embassy of Kenya
    180 m
  • Leeum Samsung Museum of Art
    180 m
  • Embassy of the Philippines
    240 m
  • Pyo Gallery
    270 m
  • Embassy of Algeria
    280 m
  • Honorary Consulate General of the Republic of Iceland
    330 m
  • Embassy of Belgium
    330 m
  • Embassy of the Republic of the Fiji
    350 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds vary by room. Please check each room's capacity for details.

All children are welcome.

Infant 0-1 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 2-12 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 13 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • Extra charges apply to additional guests entering the lounge. Kindly contact Grand Club Lounge Associate for more details.
  • There will be Sofa Bed set-up charge of KRW 60,500 per night upon request at time of check-in.
  • Children under 12 are not allowed in the Grand Club Lounge after 06:00PM. For children age from 4 to 12, additional Grand Club breakfast charge applicable on site at KRW 20,000 per child.
  • Children’s breakfast is not included in the breakfast-included rate. Children 4 – 12 years old will be charged separately on-site.
  • Guests can use the sauna at an additional fee. Please contact the property for more details.
    The sauna is available for registered guests aged 16 years and over from 06:30 AM to 09:30 PM on Monday to Friday, and from 06:30 AM to 09:00 PM on Saturday and Sunday. The sauna is closed on the first Monday of each month.
  • The gym is available for registered guests aged 16 years and over.
    The operation can be changed for the precautionary of COVID-19, Please contact the property directly for details.
    Indoor swimming pool is available from 06:30-21:30 (Weekdays), 06:30-21:00 (Weekends & Public Holidays)
    Guest must exit the pool during the scheduled pool maintenance time (14:00-14:30)
    Please use personal gear such as fitness clothing, shoes, a life vest, a swimming caps & goggles.
    The use of pool lockers is limited. Please change and take a shower in the room.
  • Outdoor swimming pool operation is closed as of 3 October 2021.
  • From 2022, Outdoor Swimming Pool will be paid facility.  One time access to Indoor Swimming Pool will remain complimentary for all staying guests.
  • When booking 6 or more rooms, special policies may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from15:00
  • Check-out until11:00

Getting around

  • Airport transfer fee16000 KRW
  • Distance from city center5 km
  • Travel time to airport (minutes)60

Extras

  • Breakfast charge (unless included in room price)55000 KRW

The property

  • Non-smoking rooms/floorsno
  • Number of bars/lounges5
  • Number of floors20
  • Number of restaurants3
  • Number of rooms 615
  • Room voltage220
  • Most recent renovation2019

Parking

  • Daily parking fee10000 KRW
Property announcements

In response to the Coronavirus (COVID-19), the property is implementing additional measures to protect the safety of guests and staff, including but not limited to enhanced cleaning and sanitization procedures. Please contact the property for more information.

There is heavy traffic around the hotel during weekends and peak season approximately from 02:00 PM to 08:00 PM.

Precautionary measures include enhanced cleaning and sanitization procedures in all guestrooms, dining outlets and public spaces.

Grand Club Lounge and Hotel restaurant operation are subject to change. Please contact the property for additional details.

Check-out is until 11:00 AM.

This is a strictly non-smoking property.

• For a safe and pleasant environment, guests are permitted one-time access only to the indoor swimming pool during the stay, and reservation is available through in-room QR code
• Guests must leave during maintenance hours for safety and facility inspection, and cannot re-enter to limit the number of guests entering at the same time
• Due to restrictions on the use of swimming pool lockers, please change and shower in your room.
• The number of simultaneous admissions may be restricted due to the allowed number of people per facility.
• Please use your personal supplies such as fitness clothing, shoes, life jacket, swimming cap, and goggles.

Restaurants and Cafes will be closed after 10:00 pm.


• Allow up to 4 pax.
※ No exceptions but Families Living Together or child under 12 .
• Restaurants/café
-Restaurants/café can be operated until 9:00 PM
-Those who are not eligible for the vaccine pass can only eat alone.
-Implement Vaccine pass*
-Need to QR code-based entry logs
-1m between tables or one seat/table space or install partitions (over 50 ㎡)
-All comply with basic quarantine rules (wearing masks, managing the list of visitors, ventilation and disinfection, and limiting the number of people using each facility)
- In case of guests doesn't have a cell phone, they are exceptionally allowed to write down on Handwritten record.
• The Managing the list of visitors can only be entered by QR code or call check-in (separate vaccination confirmation).
• Expiration of the Vaccine : 6 months after the 2nd vaccination. Effective immediately after getting a booster shot (3rd vaccination)
• In the case of foreigners, they should visit a nearby health center for overseas vaccine certificates and obtain a domestic vaccination certificate to enter.


• Vaccine pass*: Fully vaccinated(14 days after the 2nd vaccination) and PCR test negative(within 48 hour), Children and adolescences whose age is under 18, Person who is completely cured from COVID-19, Person who cannot inoculate the vaccine due to inevitable reason(medical opinion needed)
• Only person who have completed vaccination or bring PCR negative confirmation within 48 hours , can use Club Olympus facilities. (Except for those under the age of 18)
• Please make sure to bring a certificate (Digital certificate or paper documents or vaccination sticker) to use the facility.
• Please keep individual quarantine rules such as wearing mask, QR verification.


Club Olympus operation will be changed effective November 1 according to Vaccine pass* implementation.
-Hours: Weekdays: 6:30 AM – 9:30 PM, Weekends & Holidays: 6:30 AM - 9:00 PM - Only person who have completed vaccination or bring PCR negative confirmation within 48 hours , can use Club Olympus facilities. (Except for those under the age of 18)
- Please make sure to bring a certificate (Digital certificate or paper documents or vaccination sticker) to use the facility.
- Please keep individual quarantine rules such as wearing mask, QR verification.


[Overseas vaccinated persons]
• You can enter if you bring a certificate of vaccination that can be certified in Korea. (Please present a domestic vaccination certificate issued by a public health center.
• Those who have been vaccinated abroad for at least two weeks can use the quarantine exemption form they received upon entry and a new overseas vaccinated record issued in Korea.
• Vaccination cards and certificates issued overseas are not valid.
*Vaccine Pass: The only exceptions are for the fully vaccinated (14days after the 2nd vaccination), those with negative PCR test results (within 48 hours), children and adolescents under 18, person who have completely recovered from COVID-19, and person who cannot receive the vaccine due to medical reasons (A medical opinion is needed).


Outdoor Swimming Pool will be operating from June 03, 2022 to September 12, 2022. Outdoor Swimming pool access moving forward will require admission fee. For more information, please check below details.

•In order to secure the usage of Outdoor Swimming Pool, please reserve or change your bookings to ‘Summer Splash Package’ on Grandhyattseoul.com
•One-time access to Indoor Swimming Pool will remain complimentary for all staying guests.

Reviews of Grand Hyatt Seoul from real guests

Provided by verified guests of Agoda
8.6
/
10
Cleanliness8.9
Facilities8.6
Location8.8
Room comfort and quality8.8
Service8.9
Value for money8.2
High score for Seoul
Rating
9+ Exceptional (368)
8-9 Excellent (169)
7-8 Very Good (160)
6-7 Good (42)
<6 Below Expectation (92)
Time of the year
Mar - May (190)
Jun - Aug (241)
Sep - Nov (186)
Dec - Feb (214)
All guests (1,875)
All room types
All languages

Show reviews that mention 

Showing 831 verified guest comments
12345
10.0
Exceptional
Aziz from Malaysia
Business traveler
1 King Bed
Stayed 2 nights in February 2012

very good”

excellent

i stayed at the grand hyatt in seoul and loved it there. let me start off by saying that the location is fantastic; right in the centre of seoul, where travelling is very easy, since taxis are extremely cheap, and bus routs are easily understood. the staff are all very kind and you can definately tell that they really care about your wellbeing. the rooms are spacious and the beds are very comfortable. also, the hyatt has many wonderful facilities, such as a pool in the summer, an ice rink in the winter, a spa, a fitness centre etc. the food was simply exquisit, and a wide variety, from western, to european, to korean. all in all, my stay at the grand hyatt was short and sweet. i reccomend this hotel to anyone who travels in seoul

Reviewed February 16, 2012

See room deals

9.0
Exceptional
Mathew from United Kingdom
Business traveler
Stayed 2 nights in December 2012

Excellent hotel with good facilities”

Excellent service, restaurants and bars, at the Grand Hyatt Seoul - but slightly small rooms

Excellent service level throughout the hotel. Seoul can be difficult to get around especially in the winter but the Grand Hyatt has such a variety of dining choices you can do most of your business entertaining in the hotel. JJ's and the Paris Bar are both fun venues, JJs is loud and big, with a band, the Paris Bar is smaller and more intimate. The service staff at the Paris Bar are particularly good. The rooms at the Grand Hyatt are a little on the small side but they are adequate. The service overall is excellent, within Seoul the only hotel with better service is the the Shilla. Only downside - I got a cheap rate on Agoda and then was unable to het any credit for the nights on my Hyatt Card.

Reviewed December 21, 2012

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10.0
Exceptional
Nancy from United States
Solo traveler
1 King Bed
Stayed 2 nights in April 2012

Fantastic hotel in a great location”

Location, hotel decor, cleanliness of rooms, hotel staff

I truly enjoyed my stay at the Grand Hyatt in Seoul. The location was excellent as it is situated centrally and the staff was well-informed and very courteous. The rooms were well appointed, clean and the views were very nice. The restaurants are quite nice with a wide selection of menus to choose from. You are also a short cab or shuttle bus ride away from Itaewon which offers a plethora of food styles to choose from. All in all, a very enjoyable stay.

Reviewed April 09, 2012

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8.7
Excellent
Marios from Greece
Couple
Stayed 3 nights in February 2013

A true 5* hotel (with a few minor quibbles) ”

Room views, breakfast, staff, gym

Our stay at the Gran Hyatt Seoul was really enjoyable. Although the location is a bit strange, most central places in Seoul are within a bus ride reach. In addition, being where it is, the hotel commands amazing views of both downtown Seoul and the Namsan mountain and tower. The breakfast buffet at the "Terrace" was simply amazing, with all kinds of food to choose from (try the smoothies!). The hospitality, politeness, and eagerness to help from the hotel staff was also something that impressed us. All in all a very nice stay! Two small quibbles: the rooms (at least the non-club ones) are fairly small and a bit cluttered with furniture. However, they make up for it with stunning views. Also, although a bath-tub was advertised, we didn't have any in our room, just a shower-cabin. The second quibble is about the prices. Prepare to pay good money for any additional service you might need (ie, sauna, spa, room service, in-house restaurants and cafes). As an example, a bottle of water in the gym (granted it was Evian but still...) costed a bit shy of 10 dollars. That is pretty ridiculous.

Reviewed February 14, 2013

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9.2
Exceptional
Frederik from Hong Kong SAR, China
Solo traveler
1 King Mountain View
Stayed 8 nights in October 2019

Still my fav hotel chain”

Nothing to worry about when you're checking into the Grand Hyatt. Similar experience in Taipei. The rooms are well designed with a modern interior. The lounge area at the entrance offers a perfect view with live jazz and lounge music. Gym, pool, spa, ... everything is available at your convenience. It's close to Itaewon, a bustling area full of nightlife, shops, restaurants, but it does take a bit of a walk. I would definitely book this hotel again. One point of improvement: the walls were fairly thin allowing the guest to hear what's going on in the hallway and in other rooms.

Reviewed October 09, 2019

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8.3
Excellent
Peter from United States
Family with young children
Stayed 1 night in October 2009

Grand Hyatt Seoul is Truly Grand ”

Staying on club memeber floor gave us access to club lounge which meant free drinks and food all day long. Best part about staying here is the 360 degrees birdseye of Seoul.
The room we got wasn't exactly 5 star level.

I have stayed at this hotel several times and there is a reason we come back to this hotel. First of all we live in Seoul but every once in a while when we feel the need to just go some where to relax for few days we always goback to the Grand Hyatt Seoul. We always reserve club floor which gives us access to their lounge all day long for drinks and food. Best part of staying at this hotel has to 360 degrees of unobstructed view of Seoul. Staff at this hotel are courteous are more than willing to help. If you stay here go try the Terrace restaurent for buffett dinner. One thing for sure like all other high end hotels they are about milikng you for everything you got so check before you use any of their service. Finally I got an excellent rate by booking through Agoda. The daily rate was definately cheaper than booking through Hyatt website. Have fun and just relax and enjoyed the view.

Reviewed October 06, 2009

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9.0
Exceptional
sonny from United States
Family with teens
Stayed 1 night in August 2011

great view from the hotel”

good location, right in the mt. Namsan overlooking the Han river

i enjoyed staying in grand hyatt hotel. it was a relaxing stay due to the location, away from the busy and crowded downtown area and yet, close enough to get around. the hotel is elegantly decorated. as you enter the lobby, you will see the great view of the han river and the south part of the city and it has a superb facilities. we used the fitness center which included a great spa area. from our room, it was relaxing to look out the nature of the mt. namsan and the seoul tower.

Reviewed August 15, 2011

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10.0
Exceptional
Sudhir
Couple
1 King Bed
Stayed 6 nights in October 2019

Vibrant”

On the foot hills of Namsan Mountain, the mountain and its trails belongs to you, when you stay at the Grand Hyatt, Seoul. The lobby is amazing and full of activity. The rooms are well kept and with a great view. The only down-side is that it does not have any traditional Korean restaurants at walking distance.

Reviewed October 10, 2019

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10.0
Exceptional
Ying from China
Solo traveler
2 Twin Beds
Stayed 4 nights in April 2018

Exceptional”

This hotel really nice in Seoul , it’s clean and staff are very helpful ! Location is good , it’s very quiet and from the room can see the city view which is so romantic ! Definitely recommend every of my friend to stay in grand hyatt if they go to Seoul !

Reviewed April 08, 2018

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9.7
Exceptional
Nancy from United States
Solo traveler
1 King Bed
Stayed 1 night in April 2012

Great hotel with awesome view”

location, rooms, staff

Great hotel in central part of Seoul. Spacious rooms with contemporary interior and amenities. Staff is knowledgeable, friendly and courteous. Close to Itaewon where numerous local and western restaurants, bars, cafes and shopping is available. The hotel also has great restaurants and a good bar/club to unwind at after a long day. All and all, a great stay and would recommend this hotel highly to anyone visiting or travelling to Seoul.

Reviewed April 29, 2012

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9.0
Exceptional
Olivier from France
Business traveler
Stayed 2 nights in May 2012

Sr Director”

Service, facilities

Very good location, great facilities and service. The rooms are a little small but nicely done, new and clean. I would recommend the Grand Hyatt Seoul to my colleagues and would potentially stay there as part of a personal trip.

Reviewed May 22, 2012

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8.0
Excellent
Arnaud from France
Business traveler
1 King Bed
Stayed 2 nights in November 2014

Magnificent hotel lobby and view on Seoul city”

View, hotel lobby, standing

Grand Hyatt Seoul is one of the landmark hotels in the city. Magnificent lobby and view from the rooms, it is clearly a high class standing venue. However I was a bit disappointed by the room. Decoration is getting old and the bathroom is really small and old for that price range and standards. Bath tub is too small to lie down and the room decoration is not relazxing at all. Honestly the bedroom and bathroom are similar to what you can find in a cheaper hotel such as Novotel. The bed quality however was fantastic.

Reviewed November 17, 2014

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8.4
Excellent
Rachel from South Korea
Family with young children
1 King River View
Stayed 1 night in December 2018

The New Year's Eve pound cake wss missing”

I am regular to hyatt seoul for the last 15 years for several reasons, so i could check almost every single point of the hotel. Generally i have been satisfied with the service which the hotel has been selling, but the for the past a few years, i was bothered by annoying attitudes of under trained temp staff or visitors who were just looking at other customers and hotel guests. They kept looking other guests who were swimming or eating at the restaurant. Those who may be the novice to after hotel check in seem to know some hotel crew there since i could witness that they were sharing chatting over food. If the hotel has been spreading around some sales promotion tickets throung travel agencies, i wish they would stop doing that for the season finale. The fireworks show was awesome hooker but the marketing and sales promotion was loser. The hotel management crew show more respect guests who pay real cash. That is the petty. Since my daughter loved the pound cake that she could see on the table of the new year's eve, we were a bit dissapointed at the missing of it. Anyway, the new table needed some welcome singnature. General service, food, cleaning up comditions and attendants' hospitality are good but i really want to point out the irresponsible marketing, sales and management of HR. Definitely, however, i will visit and use the hotel lobby again for several reasons.

Reviewed January 03, 2019

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9.2
Exceptional
Teeraboon from Thailand
Family with young children
1 King Mountain View
Stayed 2 nights in July 2019

First Seoul trip”

Our first Seoul trip staying at grand Hyatt, lots of cool cafe around the area, Itaewon-ro street was great a lot of fashions clothes.

Reviewed July 14, 2019

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8.3
Excellent
MAJID from United Arab Emirates
Solo traveler
1 King Bed
Stayed 2 nights in April 2011

Great Location but little pricy”

excellent customer service, professional staff, nice health & sports facilities

i stayed in grand hyatt seoul for 2 nights. the hotel has a great location at the hilly area in the center of seoul. the rooms are to the smaller side but not the smallest (i estimate them to be 20-23 sqm. the furniture is in good shape and very practical (more like a business furniture hotel). short walk to etawon shopping and restaurants area.

Reviewed April 22, 2011

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10.0
Exceptional
Travis from United States
Solo traveler
Grand Executive Suite
Stayed 6 nights in July 2019

Definitely the best choice for a luxury stay ”

My first visit to Seoul was made very easy and memorable thanks to the staff at the hotel. The clerks in the executive lounge went above and beyond by offering me an alternative room for early check-in until the room I reserved was ready. Breakfast was amazing and the design of the room was breath taking. The shuttle from the hotel to itaewon and meyongdong were lifesavers as well as the very affordable bus shuttle to the airport. One of the best experiences ever and I will be sure to stay again when I return.

Reviewed July 30, 2019

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9.0
Exceptional
Min from United States
Business traveler
Stayed 1 night in November 2015

still dissappointed ”

location, comfort, facilities

I was up-sold a club level room upon check in. I like an up-sell so I took it, but was too busy with work meetings to make use of the club facilities. I had a late night departure flight so asked as I was checking out (at 9am) if I would be able to use the shower/gym or facilities later in the late afternoon when I was done with all my meetings but waiting to leave for the airport (9pm) and got a robotic "no club benefits are allowed to be used after check out". It disappointing and definitely not what I would expect from a 5-star international hotel brand - way to make sure I stay loyal to SPG from now on Grand Hyatt!

Reviewed January 07, 2016

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10.0
Exceptional
JOONG from South Korea
Business traveler
1 King Club Access
Stayed 2 nights in November 2019

Quick 2 Day Break”

The room was spacious with the amenities to back it up. It was a great two days. Staff was friendly and it was sort of far from everything but Itaewon was just a few minutes away. Thanks Grand Hyatt!

Reviewed November 12, 2019

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9.3
Exceptional
Ohad from Israel
Business traveler
Stayed 5 nights in March 2013

Great business hotel in Seoul”

High standard, Great value, Excellent service

A great stay at the Grand Hyatt. Checking went well, staff was able to cater for my requirements although the reservation didn't mention them. Business center staff very knowledgeable and assisted me to get business cards printed over the weekend. Highly recommend staying at the Grand Hyatt for discerning business travelers.

Reviewed April 07, 2013

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8.4
Excellent
Richard from United States
Business traveler
1 King Bed
Stayed 4 nights in February 2019

The Pleasantly Surprising Grand Hyatt Seoul”

First, in the interest of full transparency, I am a loyal guest with another hotel brand whenever I travel, which is about 150 days every year. My favorite hotel brand didn't have a hotel in Seoul, so I went with the Hyatt. I was especially concerned about other guest comments about how "isolated" the hotel's location was. I love walking and exploring cities, where I visit so, was naturally apprehensive about my decision. I was impressed with this property from the moment I arrived. Fast, courteous and informative check-in. Small room but absolutely perfect for the business traveler. Great facilities that include an excellent gym and all the F&B facilities a traveler needs. Great breakfast buffet (try their private booths). Super Filipino band in the lobby lounge in the evening. I frankly could find nothing bad to say about this property. Even better, and much to my surprise, there are plenty of places within easy walking distance from the hotel. Restaurants and shops surround the hotel. Easy walk to Itaewan (15 minutes). Take a taxi back unless you are in great shape and like climbing.

Reviewed March 03, 2019

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