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Swimming pool, Avista Hideaway Phuket Patong MGallery by Sofitel in Phuket
Guestroom, Avista Hideaway Phuket Patong MGallery by Sofitel in Phuket
Lobby, Avista Hideaway Phuket Patong MGallery by Sofitel in Phuket
Lobby, Avista Hideaway Phuket Patong MGallery by Sofitel in Phuket
Interior view, Avista Hideaway Phuket Patong MGallery by Sofitel in Phuket
Interior view, Avista Hideaway Phuket Patong MGallery by Sofitel in Phuket
Beach, Avista Hideaway Phuket Patong MGallery by Sofitel in Phuket

Removed from saved list

8.5

Excellent

2,885 reviews

2,885 reviews

View57
Housekeeping24
Breakfast23
See map
See map

7.6

Very good

Location rating score

Very good location - 580 meters to the beach
Parking
FREE
Popular landmarks
Freedom Beach 660 m
Patong Beach 1.2 km
Bangla Road 2.5 km
Jungceylon Shopping Center 2.7 km
Karon Beach 2.8 km
Kata Beach 6.4 km
Big Buddha Phuket 7.1 km
Chaithararam Temple (Wat Chalong) 7.5 km
Phuket FantaSea 8.5 km
Nai Harn Beach 11.7 km
Nearby landmarks
Merlin Butterfly Sanctuary 530 m
Tri Trang Beach 580 m
Merlin Beach Resort 590 m
Freedom Beach 660 m
Patong Beach 1.2 km
Patong Hill Shooting Range 1.3 km
Patong Pier 1.4 km
Don Fashion 1.4 km
Phuket Simon Cabaret 1.6 km
Paradise Beach 1.7 km

Avista Hideaway Phuket Patong MGallery by Sofitel

39 9 MUEN NGEM ROAD, Patong, Phuket, Thailand, 83150 - See map

In addition to the standard of SHA Plus, all guests get free Wi-Fi in all rooms and free parking if arriving by car. Conveniently situated in the Patong part of Phuket, this property puts you close to attractions and interesting dining options. Be sure to set some time aside to visit Bangla Road as well as Patong Beach nearby. Rated with 5 stars, this high-quality property provides guests with access to massage, restaurant and fitness center on-site.

Highlights

Hygiene Plus

Sparkling clean

660 meters to Freedom Beach

Front desk [24-hour]

Excellent room comfort & quality

SHA Plus Certified

More than 70% of SHA-certified establishment employees have been vaccinated.

This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Health and Medical
First aid kit
Doctor/nurse on call
Facilities

Front desk [24-hour]

Airport transfer

Car park

Shuttle service

Kids club

Fitness center

Free Wi-Fi in all rooms!

Luggage storage

This property is in high demand!

8 travelers have booked today.

Value for money8.5
Distance to city center3 km
Location rating7.6
Nearest airportPhuket International Airport (HKT)
Distance to airport25.8 km

Rooms available at Avista Hideaway Phuket Patong MGallery by Sofitel

Exceptional
Room comfort & quality

9.2

Executive Room, Pool Access, 1 King Bed & 1 Queen Bed
...
  • Room size: 55 m²/592 ft²
  • Pool view
  • 1 king bed and 1 queen bed
Enter dates to see prices
Executive Room, Pool Access, 1 King Bed
...
  • Room size: 55 m²/592 ft²
  • Pool view
  • 1 king bed
Enter dates to see prices
Executive Room, Mountain View, 1 King Bed
...
  • Room size: 65 m²/700 ft²
  • Ocean (partial view) view
  • 1 king bed
Enter dates to see prices
Deluxe Room, Garden View, 1 King Bed & 1 Queen Bed
...
  • Room size: 55 m²/592 ft²
  • Garden view
  • 2 double beds
Enter dates to see prices
Sawan Private Plunge Pool Suite
...
  • Room size: 145 m²/1561 ft²
  • Mountain view
  • 1 king bed
Enter dates to see prices
Deluxe Room, Garden View, 1 King Bed
...
  • Room size: 55 m²/592 ft²
  • Mountain view
  • 1 king bed
Enter dates to see prices
Deluxe King Room with Garden View
...
  • Room size: 55 m²/592 ft²
  • Garden view
  • 1 king bed
Enter dates to see prices
Deluxe Room, Garden Access, 1 King Bed
...
  • Room size: 55 m²/592 ft²
  • Garden view
  • 1 king bed
Enter dates to see prices
Santi Duplex Suite with Whirlpool bath, 1 King Bed
...
  • Room size: 70 m²/753 ft²
  • Outdoor view
  • 1 king bed
Enter dates to see prices
Santi Plunge Pool Suite with Whirlpool bath, 1 King Bed
...
  • Room size: 70 m²/753 ft²
  • Ocean (partial view) view
  • 1 king bed
Enter dates to see prices

Frequently asked questions

Does Avista Hideaway Phuket Patong MGallery by Sofitel provide airport transfer?

Avista Hideaway Phuket Patong MGallery by Sofitel provides airport transfer service upon request with an additional charge of 1500 THB in local currency. To request, check the box on the booking form just before the payment page.

Does Avista Hideaway Phuket Patong MGallery by Sofitel provide laundry services?

Yes! Avista Hideaway Phuket Patong MGallery by Sofitel offers laundry service at your fingertips for whenever you need your favorite clothes clean and fresh all throughout your getaway. Please contact the property for more information.

Is car parking available at Avista Hideaway Phuket Patong MGallery by Sofitel?

Avista Hideaway Phuket Patong MGallery by Sofitel features car park free of charge for all visitors traveling with a vehicle. Please contact the property for more information, or log into your Agoda account and contact the property through Agoda's direct message chatbox.

What kinds of facilities are available for children at Avista Hideaway Phuket Patong MGallery by Sofitel?

While on holiday with your family, your kids can also discover the fun in sports and recreation facilities offered at Avista Hideaway Phuket Patong MGallery by Sofitel which include kids club and children's playground.

What is the average travel time to the closest airport from Avista Hideaway Phuket Patong MGallery by Sofitel?

The average travel time to get from Avista Hideaway Phuket Patong MGallery by Sofitel to the airport is 90 minutes, but please take into account that the travel time may differ based on traffic, weather conditions, and time of day.

What bars are close by Avista Hideaway Phuket Patong MGallery by Sofitel?

While residing at Avista Hideaway Phuket Patong MGallery by Sofitel, indulge in your evening or night out at Hongsamudd Live Music, Molly Malone's, and Harry's Steakhouse & Pub to make the most out of your nightlife.

What payment cards are accepted at Avista Hideaway Phuket Patong MGallery by Sofitel?

Enjoy the comfort of easy payment at Avista Hideaway Phuket Patong MGallery by Sofitel which accepts up to 8, with payment card options consisting of Cash, UnionPay, American Express, MasterCard, and Visa.

What is the verified guest review consensus about Avista Hideaway Phuket Patong MGallery by Sofitel's view?

64.0% of our verified customer evaluations have given a positive review and responses about this property's view. You can look up on more detailed customer reviews, and comments for Avista Hideaway Phuket Patong MGallery by Sofitel down in the review section.

What is the typical rating that verified Families with older children have given to Avista Hideaway Phuket Patong MGallery by Sofitel?

Verified families with older children that have stayed at this property have given Avista Hideaway Phuket Patong MGallery by Sofitel an average rating of 8.3. You can search for more comprehensive customer ratings and remarks by filtering for a specific type of verified travelers down in the review section.

What famous shopping places are in close proximity to Avista Hideaway Phuket Patong MGallery by Sofitel?

Shopping options in Avista Hideaway Phuket Patong MGallery by Sofitel’s Patong neighborhood include Jungceylon Shopping Center.

See map

Explore the neighborhood

What people love about Avista Hideaway Phuket Patong MGallery by Sofitel

  • 10

    Exceptional
    Location

    "This hotel does also have a great location which is not far from freedom beach."

    Juthakarn

    |

    April 27, 2023

  • 9.6

    Exceptional
    Staff 

    "Good experience there: you can see the hotel is with great taste and design, nice breakfast, various pools, good infra and along with very warm and friendly sta..."

    Ashur

    |

    January 28, 2023

  • 10

    Exceptional
    Bathroom

    "The overhead ‘rainwater’ shower head in the bathroom was fantastic, with great water pressure."

    Sugar

    |

    June 1, 2023

Overall rating:

8.6

Excellent
2,583 reviews
Cleanliness
9.0
Facilities
8.8
Location
7.6
Read all reviews >
What travelers say they love:
Definitely the best hotel in Patong.
Vincent from Singapore
Group
More about Avista Hideaway Phuket Patong MGallery by Sofitel

More about Avista Hideaway Phuket Patong MGallery by Sofitel

Avista Hideaway Phuket Patong MGallery by Sofitel

Take a good wander and unveil the wonder of Phuket with a stay at Avista Hideaway Phuket Patong MGallery by Sofitel.
At Avista Hideaway Phuket Patong MGallery by Sofitel, guests are bound to have a stress-free stay. Keep up with all your communications easily with the hotel's free Wi-Fi. Getting from and back to the airport can be easily arranged with the hotel's airport transfer services. Taxi and shuttle services provided by the hotel make exploring Phuket even more convenient.
Guests can enjoy free parking right at the hotel. Front desk services including concierge service and luggage storage can assist with your needs. Getting tickets for the city's best entertainment is easy through the hotel's ticket service and tours. Packing light is possible at Avista Hideaway Phuket Patong MGallery by Sofitel thanks to the hotel's dry cleaning service and laundry service keeping your clothes clean.
Feeling lazy? In-room conveniences like room service and daily housekeeping let you get the most out of your room time. For the comfort and health of all guests, smoking is not permitted anywhere within the hotel. Smoking is allowed only in the designated smoking areas provided by hotel.
All rooms at Avista Hideaway Phuket Patong MGallery by Sofitel are designed for comfort. For your comfort, some rooms at the hotel are equipped with linen service, blackout curtains and air conditioning. Some rooms at Avista Hideaway Phuket Patong MGallery by Sofitel even come with extra design features such as a balcony or terrace. In-room entertainment amenities are available in some rooms and include daily newspaper, television and cable TV.
In some select rooms, you can find a refrigerator, bottled water, a coffee or tea maker, instant coffee, instant tea and mini bar at your disposal. Bathroom amenities are just as important as others, and at the hotel you'll find a hair dryer, toiletries, bathrobes and towels available in some guest bathrooms. Drop in to the executive lounge for some high-end services in a luxury environment.


Dining and things to do

Every day at Avista Hideaway Phuket Patong MGallery by Sofitel begins with a delicious in-house breakfast. Enjoy the morning bliss with a sip of good coffee at the cafe located in the hotel. A variety of convenient and tasty dining options are waiting for you at the hotel, for whenever you get hungry. A memorable night with your travel companions can be had without going far, at the hotel's bar.
Apart from amenities and services, Avista Hideaway Phuket Patong MGallery by Sofitel goes the extra mile to make sure all guests make the most of their time. Be sure to spend some time exploring the beach, which is accessible directly from the hotel. End your days in total relaxation with a visit to the massage, spa and sauna. Spend some time relaxing at the hotel's pool.
Sip your favorite cocktail outdoors at the hotel's poolside bar. Check out the hotel's fitness facility to stay fit and firm on vacation. Engage in some easy evening fun with other guests with the hotel's dart board, ping-pong table, yoga room and tennis court. Get social at the hotel's library, games room and shared lounge and TV area, where you can meet other guests.


Around the property

Don't miss out on all that Phuket has to offer during your stay at Avista Hideaway Phuket Patong MGallery by Sofitel. Enjoy the simple pleasures of an oceanside getaway, with Patong Beach located 2.5 km away, where you can turn a good day into a great one with a sea view. Don't forget to stop by Big Buddha Phuket located 7.0 km away, where everyone who visits Phuket wants to have their photo taken.

Show less

Amenities and facilities

Excellent
Facilities

8.8

Most talked about facilities

Swimming Pool

84 mentions

Breakfast

73 mentions

Food & Dining

40 mentions

Beach

36 mentions

Languages spoken
  • English
  • Chinese [Cantonese]
  • Chinese [Mandarin]
  • Dutch
  • Filipino
  • German
  • Hindi
  • Russian
  • Thai
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet [LAN]
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Billiards
  • Body scrub
  • Body wrap
  • Dart board
  • Diving
  • Fitness center
  • Foot bath
  • Game room
  • Garden
  • Golf course [on-site]
  • Hiking
  • Hot tub
  • Massage
  • On-site entertainment
  • Pool with view
  • Sauna
  • Snorkeling
  • Spa
  • Spa/sauna
  • Swimming pool [outdoor]
  • Table tennis
  • Tennis court
  • Ticket services
  • Tours
  • Yoga room
Cleanliness and safety
  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast in room
  • Breakfast takeaway service
  • Cashless payment service
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • First aid kit
  • Hand sanitizer
  • Hotel room service app
  • Hot water linen and laundry washing
  • Hygiene certification
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Alcohol
  • Alternative meal arrangement
  • Bar
  • Bottle of water
  • Breakfast [buffet]
  • Breakfast [continental]
  • Breakfast service
  • Coffee shop
  • Fruits/snacks
  • Happy hour
  • Poolside bar
  • Restaurants
  • Room service
Services and conveniences
  • Air conditioning in public area
  • Cash withdrawal
  • Concierge
  • Daily housekeeping
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Grooming service
  • Invoice provided
  • Ironing service
  • Laundry service
  • Library
  • Luggage storage
  • Meeting/banquet facilities
  • Postal service
  • Safety deposit boxes
  • Salon
  • Smoke-free property
  • Smoking area
  • Terrace
  • Xerox/fax in business center
For the kids
  • Babysitting service
  • Family room
  • Kids club
  • Kids facilities
  • Kids meal
  • Kids safety features
  • Playground
  • Swimming pool [kids]
Access
  • CCTV in common areas
  • CCTV outside property
  • Exterior corridor
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
Getting around
  • Airport transfer
  • Bicycle parking
  • Car park [free of charge]
  • Shuttle service
  • Taxi service
Available in all rooms
  • Air conditioning
  • Balcony/terrace
  • Bathrobes
  • Coffee/tea maker
  • Desk
  • Free bottled water
  • Hair dryer
  • In-room safe box
  • Ironing facilities
  • Mini bar
  • Non-smoking
  • Private bathroom
  • Refrigerator
  • Satellite/cable channels
  • Slippers
  • Telephone
  • Toiletries

Food and dining

Breakfast options
  • American
  • Asian
  • Continental
  • Halal
  • Vegetarian
  • Buffet
Restaurants on site
Vista Restaurant
  • Cuisine: Asian, Chinese, European
  • Menu: Buffet, A-la-carte
Sizzle Rooftop Restaurant
  • Cuisine: European, Seafood, Grill/BBQ

Location

39 9 MUEN NGEM ROAD, Patong, Phuket, Thailand, 83150
Very good
Location

7.6

Airports
  • Phuket International Airport (HKT)
    25.8 km
  • Krabi International Airport (KBV)
    81.2 km
Public transportation
  • Phuket Town Local Bus Station (Terminal 1).
    13.0 km
  • Phuket Bus Terminal 2
    13.6 km 42 min drive
Hospital or clinic
  • Kappa Pharma
    1.9 km
Shopping
  • Jungceylon Shopping Center
    2.7 km
Convenience store
  • Family Mart
    2.0 km 7 min drive
Cash withdrawal
  • ATM on-site

What's nearby

Popular landmarks
  • Freedom Beach
    660 m
  • Patong Beach
    1.2 km
  • Bangla Road
    2.5 km
  • Jungceylon Shopping Center
    2.7 km
  • Karon Beach
    2.8 km
  • Kata Beach
    6.4 km
  • Big Buddha Phuket
    7.1 km
  • Chaithararam Temple (Wat Chalong)
    7.5 km
  • Phuket FantaSea
    8.5 km
  • Nai Harn Beach
    11.7 km
Nearby landmarks
  • Merlin Butterfly Sanctuary
    530 m
  • Tri Trang Beach
    580 m
  • Merlin Beach Resort
    590 m
  • Freedom Beach
    660 m
  • Patong Beach
    1.2 km
  • Patong Hill Shooting Range
    1.3 km
  • Patong Pier
    1.4 km
  • Don Fashion
    1.4 km
  • Phuket Simon Cabaret
    1.6 km
  • Paradise Beach
    1.7 km
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Others
  • Please note the occupancy for each room type as follows:

    Beuna Vista: Maximum two adult with two kids or maximum three adults only (extra bed is available with an additional charge and no children).
    Family Vista: Maximum two adults with two kids or three adults with one kid (extra adult with an additional charge). Four adults are not allowed in this or any other room category.
    Club Vista: Maximum two adults only (no children and no third adult). Extra bed or extra adult is not allowed in this room category.
    Jacuzzi Suite: Maximum two adults only (no children and no third adult). Extra bed or extra adult is not allowed in this room category.
    Duplex Jacuzzi Suite: Maximum two adults only (no children and no third adult). Extra bed or extra adult is not allowed in this room category.
    Tropical Hideaway Pool Suite: Maximum two adults only (no children and no third adult). Extra bed or extra adult is not allowed in this room category.
  • Please note that there is an additional breakfast charge for children under the age of 12. The charge must be paid directly at the hotel.
  • The property will collect a gala dinner fee for every adult and every child for Christmas Eve and/or New Year's Eve.
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from14:00
  • Check-out from12:00
  • Check-out until12:00
Getting around
  • Airport transfer fee1500 THB
  • Distance from city center3 km
  • Travel time to airport (minutes)90
Extras
  • Breakfast charge (unless included in room price)700 THB
The property
  • Non-smoking rooms/floorsno
  • Number of bars/lounges5
  • Number of floors3
  • Number of restaurants2
  • Number of rooms 150
  • Room voltage220
  • Year property opened2012
Parking
  • Daily parking fee0 THB

Property announcements

Tambu Indian Rooftop Restaurant - Open Now 5-Star Progressive Indian Charcoal Cuisine by Iron Chef Thailand Winner Saurabh Sachdeva at Tambu, set in a unique rooftop 'Tented Palace' with sunset sea views.

Reviews of Avista Hideaway Phuket Patong MGallery by Sofitel from real guests

Provided by verified guests of Agoda
8.6
Cleanliness9.0
Facilities8.8
Location7.6
Room comfort and quality9.2
Service8.9
Value for money8.5
High score for Phuket
Rating
9+ Exceptional (1,000)
8-9 Excellent (578)
7-8 Very Good (344)
6-7 Good (152)
<6 Below Expectation (172)
Time of the year
Mar - May (494)
Jun - Aug (702)
Sep - Nov (570)
Dec - Feb (480)

Show reviews that mention 

Showing 2,246 verified guest comments
12345
10.0
Exceptional
QINYI from Singapore
Couple
Santi Deluxe Suite with Whirlpool bath, 1 King Bed
Stayed 3 nights in December 2022

Great hotel! Totally worth it!”

We spent three nights at Avista Hideway. It’s definitely the highlight of this trip! Our room is the jacuzzi suite with club access. It includes lots benefits that we didn’t expected. The hotel is very beautiful and has great mountain/partially sea view and all necessary functions. The freedom Beach is just 10 mins walk from hotel also. The staffs here is very helpful and friendly. We don’t feel the hotel is like a maze like other reviews mention. To us the design is very exotic and you can feel you are enjoying holiday among the nature. We will definitely come back next time!

Reviewed December 24, 2022

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Dear QINYI, Thank you for staying with us and for taking the time to leave a wonderful review. It is a pleasure to read that the jacuzzi room with rendez vue benefits was to your liking and that the views, location, staff and design were all to your expectations. We trust you had a safe journey home and are looking forward to welcome you back in the near future. Kind regards, Mathieu - Front Office Manager

Responded January 02, 2023
Avista Hideaway Phuket Patong MGallery by Sofitel
10.0
Exceptional
SiYang from China
Couple
Deluxe Room, Garden View, 1 King Bed
Stayed 2 nights in January 2023

I want to come back again!”

Very good view up the hill, not very far away from the patong beach but very very silent and private. The staffs are very kind and the day we check in was my girlfriends birthday and the hotel arranged a surprise cake and bed design for us. Very nice! Breakfast is also delicious, I like the curry most

Reviewed January 19, 2023

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Dear SiYang Thank you for taking the time to share your experience at our resort and for giving us a perfect review. We are delighted to learn that you enjoyed your stay with us especially the beautiful view, breakfast and our kind staffs. Your review has been shared with our team who continually strive to create positive experiences for our valued guests. Thank you again for sharing your wonderful experience and we look forward to welcoming you back in the not-too-distant future. Kind regards Management Team

Responded February 09, 2023
Avista Hideaway Phuket Patong MGallery by Sofitel
10.0
Exceptional
Tzlil from Israel
Solo traveler
Deluxe King Room with Garden View
Stayed 4 nights in November 2022

Amazing resort & stay-in!!!”

This resort looks like a fairy tale castle where they make you feel like their most honored guest. The facilities are beautiful, they have 3 outstanding pools with a different vibe & gorgeous view from each and one of them. The room is so cozy and luxurious, The staff is so attentive & will look after your every need. And the location is phenomenal - just 5 min drive from the main area Patong beach, but still with enough distance to be a peaceful & Quiet haven. Thank you for an amazing stay & memories that will stay with me forever ❤️

Reviewed November 15, 2022

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Dear Tzlil, Thank you for staying with us and for taking the time to leave an excellent review. It is a pleasure to read that the design, facilities, pools and staff were all found to be excellent. We are glad that we created some amazing memories during your stay. We trust you had a safe journey home and are looking forward to welcome you back during a future holiday. Kind regards, Mathieu - Front Office Manager

Responded December 01, 2022
Avista Hideaway Phuket Patong MGallery by Sofitel
10.0
Exceptional
Ruofan from China
Solo traveler
Deluxe Room, Pool View, 1 King Bed & 1 Queen Bed
Stayed 3 nights in January 2023

Nice”

Great sunset view, three nice swimming pools, took a lot of pictures in the garden. The shuttle is oneway from hotel to downtown Patong, need to be reserved 4 hours before need.

Reviewed February 02, 2023

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Dear Ruofan Thank you for taking the time to review your stay at Avista Hideaway Phuket Patong – MGallery. We truly appreciate your feedback and we are so glad to learn that you had a pleasant stay. Your kind comments about the great sunset view and nice swimming pools are truly appreciated. Thank you again and we look forward to welcoming you back on your next visit to Phuket. Kind regards, Management Team

Responded February 07, 2023
Avista Hideaway Phuket Patong MGallery by Sofitel
10.0
Exceptional
Smit from India
Couple
Deluxe Room, Garden View, 1 King Bed
Stayed 2 nights in November 2022

About resort ”

The resort was amazing and staff is also very good but the thing is break fast was dam expansive and while booking I was confused should take or not for 6 people it was showing me ₹7000 but there I paid ₹ 16000 for two days I preferred to take take breakfast included The best part of the resort is breakfast and the pool amazing but the worst part is very far from petong and you don’t get eazy taxi but the resort people will help you to get

Reviewed November 24, 2022

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Dear Smit, Thank you for staying with us and for taking the time to leave an excellent score. Your comment on the breakfast prices have been noted. Please allow me to inform you that it is almost always a lot cheaper to include breakfast in the room package vs booking it in the hotel/resort itself. We are delighted to read that the breakfast was found to be excellent and that the pools were enjoyed by everyone in your party. We trust you had a safe journey home and are looking forward to welcome you back during a future holiday. Kind regards, Mathieu - Front Office Manager

Responded December 01, 2022
Avista Hideaway Phuket Patong MGallery by Sofitel
9.6
Exceptional
Ashur from China
Solo traveler
Deluxe Room, Garden View, 1 King Bed
Stayed 2 nights in December 2022

Good design, nice room”

Good experience there: you can see the hotel is with great taste and design, nice breakfast, various pools, good infra and along with very warm and friendly staff. The only issue is that the hotel is too hard to navigate and easy to get lost...but they also have bulk man who drive the little car to pick you up and transit - so that's partially resloved. Overally I enjoyed staying in Avista.

Reviewed January 28, 2023

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Dear Ashur Thank you for taking the time to share your experience at our resort and for giving us a perfect review. We are delighted to note that you overall had enjoyed your stay, in particular with the design, breakfast and excellent service from our staffs. Your great feedback has been shared with our team as this is a great way of motivating the team! Thank you again for your feedback and we are very much looking forward to welcoming you back in the not-too-distant future. Kind regards, Management Team

Responded February 01, 2023
Avista Hideaway Phuket Patong MGallery by Sofitel
10.0
Exceptional
Shuchen from Hong Kong SAR, China
Couple
Deluxe Room, Pool View, 1 King Bed
Stayed 2 nights in December 2022

Good design, nice room”

The hotel is a bit hard to navigate given the complex design, but the hotel has the transportation cars in between the area that can pick you up from room to the lobby so quite conveninent.

Reviewed January 01, 2023

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Dear Shuchen, Thank you for staying with us and for taking the time to leave an excellent review. It is a pleasure to read that the service was to your satisfaction. Furthermore, we hope that the team was found to be helpful and that the swimming pools were to your liking. We trust that you had a safe journey home and we are looking forward to welcome you back in the near future. Kind regards, Mathieu - Front Office Manager

Responded January 02, 2023
Avista Hideaway Phuket Patong MGallery by Sofitel
9.2
Exceptional
Anna from Philippines
Couple
Deluxe Room, Garden View, 1 King Bed
Stayed 2 nights in January 2023

Great hotel”

the hotel is very pretty and the view is amazing. it's well maintained. I recommend it for couples, who just want a quiet hotel. the breakfast was really good. The restaurant and pool bar served good international and thai food. No restaurants nearby so you either have to book a taxi to town proper or eat at the hotel. I only wish check in was smoother. They had a problem with our reservation and said they didn't receive our booking when we already paid for it. We also had trouble booking taxi to the airport, the reception forgot to book it for us when we called them ahead to book it. Other than that, the staff were all nice, it's still worth it. It's also walking distance from Freedom beach, which is probably the nicest beach in the mainland of Phuket. Oh, the music in the pools can be improved. It would be better if they just played lounge music than pop songs. Hope you can open the other restaurant soon sizzle was still closed when we visited. Only vista restaurant was open

Reviewed January 24, 2023

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Dear Anna Thank you for taking the time to write and let us know about your recent experience at Avista Hideaway Phuket Patong – MGallery It is a pleasure to read that you enjoyed your stay especially with the amazing view and the food. Please accept our sincere apologies for the unpleasant experience with your reservation, we would like to rest assured your feedback has been shared with the relevant department to ensure the process being reviewed and improved where necessary. We are pleased to update the Sizzle restaurant has been fully opened and we are very much looking forward on your next visit to Phuket in the not-too-distant future. Kind regards, Management Team

Responded February 16, 2023
Avista Hideaway Phuket Patong MGallery by Sofitel
10.0
Exceptional
Elias from Australia
Couple
Deluxe Room, Garden View, 1 King Bed & 1 Queen Bed
Stayed 3 nights in October 2022

paradise! ”

From the moment we arrived the staff made us feel very welcome a 5 star experience, with gorgeous facilities overlooking the water, close to the hustle and within a short walk to a stunning private beach. the food, the room, the view all stellar!

Reviewed October 11, 2022

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Dear Elias, Thank you for staying with us and for taking the time to leave an excellent review. It is a pleasure to read that the staff made you feel welcome and that the facilities were to your liking. We trust you have had a wonderful time in Phuket and are looking forward to welcome you back. Safe Travels, Mathieu - Front Office Manager

Responded October 13, 2022
Avista Hideaway Phuket Patong MGallery by Sofitel
9.6
Exceptional
Nitish from India
Couple
Deluxe Room, Garden View, 1 King Bed
Stayed 1 night in October 2022

Beautiful Hotel”

The hotel is beautiful. The rooms are spacious. The staff is very kind and helpful. What else can you ask for? The location is little secluded though is in Patong as it is on a kind of small hill due to which going to patong Beach and other nearby areas is not that easy.

Reviewed October 31, 2022

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Dear Nitish, Thank you for staying with us and for taking the time to leave an excellent review. Your kind words for the staff, location and surroundings is very much appreciated. We trust you had a safe journey home and are looking forward to welcome you back in the near future. Safe Travels, Mathieu - Front Office Manager

Responded December 01, 2022
Avista Hideaway Phuket Patong MGallery by Sofitel
10.0
Exceptional
Mark from United States
Couple
Deluxe King Room with Garden View
Stayed 5 nights in September 2022

Nice place to get away”

Extremely beautiful resort with a very kind staff

Reviewed October 05, 2022

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Dear Mark, Thank you for staying with us and for taking the time to provide us with an excellent score! It is a delight to read that the resort was found to be beautiful and that the staff was found to be kind. We trust you have had a wonderful holiday in Phuket and are looking forward to welcome you back. Kind regards, Mathieu - Front Office Manager

Responded October 09, 2022
Avista Hideaway Phuket Patong MGallery by Sofitel
10.0
Exceptional
Fotios from Belgium
Couple
Executive Room, Mountain View, 1 King Bed
Stayed 4 nights in March 2020

Amazing ”

It's an amazing hotel! The lobby is very nice, the rooms wonderfull and the quality is top. Restaurants are the best in the area, breakfast very good! Only one think I would prefer to be better, the air-conditioning is not so silent for sleeping

Reviewed March 17, 2020

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9.6
Exceptional
Nitish from India
Couple
Deluxe Room, Garden View, 1 King Bed
Stayed 2 nights in October 2022

Beautiful hotel”

Kind staff, beautiful property, great breakfast spread, location secluded and little far from patong beach

Reviewed October 31, 2022

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Dear Nitish, Thank you for staying with us and for taking the time to leave an excellent review. It is a pleasure to read that you have had a wonderful time in our resort. Your kind words for the staff, rooms, breakfast and location are very much appreciated. We trust you have had an enjoyable holiday in Patong are looking forward to welcome you back. Kind regards, Mathieu - Front Office Manager

Responded December 01, 2022
Avista Hideaway Phuket Patong MGallery by Sofitel
9.6
Exceptional
Jia from Singapore
Family with young children
Executive Room, Mountain View, 1 King Bed
Stayed 3 nights in March 2020

Nice and peaceful”

Great hotel with great view. Booked an executive room with great ocean view that we were able to see sunset from the balcony. Hotel staff are all very friendly, always willingly to help. Location is kinda out of the place. But, there are few shuttle bus in a day to bring you to Junceylon. Taking a taxi to Patong can cost you about 300 to 400 baht.

Reviewed March 20, 2020

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10.0
Exceptional
Benjamin from Hungary
Group
Executive Room, Mountain View, 1 King Bed
Stayed 5 nights in February 2020

Flawless”

The hotel is magical. The staff are very friendly! I love everything about this place.

Reviewed February 21, 2020

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9.2
Exceptional
Syaheera from Malaysia
Couple
Stayed 3 nights in December 2022

Exceptional”

great hotel overall, location is abit far from patong beach, itll be great if the hotel could provide shuttle to patong beach.

Reviewed January 05, 2023

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Dear Syaheera Thank you for taking the time to review your stay at Avista Hideaway Phuket Patong – MGallery. We truly appreciate your feedback and we are so glad to learn that you have had a pleasant stay. We hope to welcome you again during your next visit to Phuket. Kind regards Management Team

Responded January 18, 2023
Avista Hideaway Phuket Patong MGallery by Sofitel
9.2
Exceptional
TRUNG from Vietnam
Couple
Deluxe Room, Garden View, 1 King Bed
Stayed 1 night in January 2020

Great stay”

The location is quite far from the Patong walking street but hotel offers free shuttle bus for the guests. The check in and out process is quick. The room is spacious and well-equipped as a 5 star property. Hotel staffs are friendly and hospitable. Restaurant staffs should be improved in term of professionalism. Restaurant food is normal and not really delicious. Breakfast is not as qualified as a 5 star hotel.

Reviewed January 15, 2020

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8.4
Excellent
Carol from Singapore
Family with young children
Deluxe Room, Garden View, 1 King Bed & 1 Queen Bed
Stayed 1 night in October 2022

Quiet hotel with great staff”

Avista hideaway is tucked away on a hill close to Patong Beach. We only stayed a night and it unfortunately rained the whole time, but the staff were very helpful with kids club, games room, taxi booking and also moved us to another room (with a better view) when our toilet malfunctioned. Pity that the shuttle to patong was not running and it cost around THB400 by taxi one way.

Reviewed October 29, 2022

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Dear Carol, Thank you for staying with us and for taking the time to leave a great review. Your kind words for the team, facilities and kids' activities are very much appreciated. Your kind words have been shared with our team. We trust you had a safe journey home and wish to welcome you back during a future holiday. Kind regards, Mathieu - Front Office Manager

Responded December 01, 2022
Avista Hideaway Phuket Patong MGallery by Sofitel
9.2
Exceptional
William from Australia
Couple
Deluxe Room, Garden View, 1 King Bed
Stayed 3 nights in December 2019

Cliff Side Luxury”

An amazing Hotel. The facilities and staff were fantastic. The only downside was it was too far to walk into town and the Shuttle Bus didn't run often.

Reviewed January 08, 2020

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8.8
Excellent
ZHIWEI from Singapore
Couple
Executive Room, Pool Access, 1 King Bed
Stayed 3 nights in February 2020

Excellent”

Very clean hotel. Friendly staff. Location a little out of the way.

Reviewed December 30, 2021

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Dear ZHIWEI, Thank you for staying with us and for taking the time to leave a lovely review. It is a pleasure to read that the cleanliness and friendliness of the team were found to be great. The location is hidden from Patong Centre but the centre can be reached within a 10-minute ride. Kind regards, Mathieu - Front Office Manager

Responded January 02, 2023
Avista Hideaway Phuket Patong MGallery by Sofitel
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