Chanalai Garden Resort, Kata Beach (SHA Plus+)
Chanalai Garden Resort, Kata Beach (SHA Plus+)
Chanalai Garden Resort, Kata Beach (SHA Plus+)
Chanalai Garden Resort, Kata Beach (SHA Plus+)
Chanalai Garden Resort, Kata Beach (SHA Plus+)
Chanalai Garden Resort, Kata Beach (SHA Plus+)
Chanalai Garden Resort, Kata Beach (SHA Plus+)

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8.4

Excellent

2,690 reviews

2,690 reviews

See map

8.5

Excellent

Location rating score

Excellent location - 90 meters to the beach
Exceptional for walking
Parking
FREE
Walkable places
Kampon Art Gallery

20 m

Kata Beach

90 m

Kata Rocks

280 m

Surf House Phuket Phuket

370 m

Surf House Phuket - Kata Beach

370 m

Popular landmarks
Karon Beach

1.8 km

Big Buddha Phuket

2.2 km

Nai Harn Beach

3.9 km

Chaithararam Temple (Wat Chalong)

5.6 km

Freedom Beach

7.2 km

Closest landmarks
Hot Yoga

200 m

Bus stop Kata to Phuket

400 m

Chang Gym

560 m

restaurant

660 m

Kata View Point

720 m

Chanalai Garden Resort, Kata Beach (SHA Plus+)

247 Koktanode Road, Kata, Phuket, Thailand, 83100 - See map

In addition to the standard of SHA Plus, all guests get free Wi-Fi in all rooms and free parking if arriving by car. Conveniently situated in the Kata part of Phuket, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Bangla Road. Rated with 4 stars, this high-quality property provides guests with access to restaurant, fitness center and outdoor pool on-site.

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Highlights

840 meters to Kata Beach

Check-in [24-hour]

Airport transport

Excellent breakfast

Excellent view

SHA Plus Certified

More than 70% of SHA-certified establishment employees have been vaccinated.

100% of staff fully vaccinated

100% of on-site staff have received all necessary vaccination shots for COVID-19.

Facilities

Front desk [24-hour]

Transport to airport

Car park

Shuttle service

Exercise area

Swimming pool [outdoor]

Complimentary WIFi in all rooms

Check-in/out [express]

This property is in high demand!

5 travelers have booked today.

Value for money8.3
Distance to city center20 Km
Location rating8.5
Nearest airportPhuket International Airport (HKT)
Distance to airport33.1 km

Rooms available at Chanalai Garden Resort, Kata Beach (SHA Plus+)

Very good
Room comfort & quality

8

Club Signature Room - 1 King Bed
...
  • Room size: 36 m²/388 ft²
  • Pool view
  • 1 king bed
Enter dates to see prices
Deluxe Sea View
...
  • Room size: 36 m²/388 ft²
  • Ocean view
  • 1 double bed
Enter dates to see prices
Executive Club Ocean View
...
  • Room size: 36 m²/388 ft²
  • Sea view
  • 1 double bed
Enter dates to see prices
Superior Double or Twin Room
...
  • Room size: 36 m²/388 ft²
  • Garden view
  • 1 double bed or 2 single be...
Enter dates to see prices
Superior Garden View
...
  • Room size: 36 m²/388 ft²
  • Garden view
  • 2 single beds or 1 double b...
Enter dates to see prices
Signature Club Room
...
  • Room size: 36 m²/388 ft²
Enter dates to see prices
Signature Club Room
...
  • Room size: 36 m²/388 ft²
Enter dates to see prices
Signature Club Room
...
  • Room size: 36 m²/388 ft²
Enter dates to see prices
Signature Club Room
...
  • Room size: 36 m²/388 ft²
Enter dates to see prices
Signature Club Room
...
  • Room size: 36 m²/388 ft²
  • 1 king bed
Enter dates to see prices

Frequently asked questions

Does Chanalai Garden Resort, Kata Beach (SHA Plus+) have a hot tub?

Chanalai Garden Resort, Kata Beach does not have a hot tub.

What time is check-in and check-out at Chanalai Garden Resort, Kata Beach (SHA Plus+)?

Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The resort offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Chanalai Garden Resort, Kata Beach (SHA Plus+)?

Chanalai Garden Resort, Kata Beach (SHA Plus+) is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 1200 THB. Just use the "Let us know what you need" section of the booking page to let the resort know you want a ride, and they will contact you via the Agoda messaging service. For those who wish to drive their own cars, Chanalai Garden Resort, Kata Beach (SHA Plus+) has a car park on site, as well as additional parking nearby if the first car park is full. Parking is free for guests. Self-parking is conveniently available at the resort. If you're looking for an easy way to get around Phuket with private transportation, the resort can arrange both taxis or car rental.

Is breakfast offered at Chanalai Garden Resort, Kata Beach (SHA Plus+)?

Start your mornings right, with the continental and buffet breakfast options offered at Chanalai Garden Resort, Kata Beach (SHA Plus+). There's an additional charge of 530 THB for adults and 265 THB for children if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the resort.

What are my dining options at Chanalai Garden Resort, Kata Beach (SHA Plus+)?

Chanalai Garden Resort, Kata Beach (SHA Plus+) features an on-site restaurant for your dining convenience. Meals served include breakfast and dinner. International cuisine is available for guests. Dishes are served in a la carte and buffet during opening hours. Light meal like soup, coffee or tea, desserts and salad are served using only quality ingredients. To meet any special dietary requirements, vegetarian diet is prepared with the utmost care and attention.

Can special events be hosted at Chanalai Garden Resort, Kata Beach (SHA Plus+)?

Both indoor and outdoor venues are available to choose for your special gathering. Large events and gatherings such as weddings can be hosted at Chanalai Garden Resort, Kata Beach (SHA Plus+). Small or intimate events like honeymoons can also be accomodated. Services for event decoration and audio-visual equipment are offered to help your event go smoothly. End your big event day with special turn-down service to celebrate your special occasion, room decorations are available upon request.

Can business events be hosted at Chanalai Garden Resort, Kata Beach (SHA Plus+)?

On-site venues and convenient event services make Chanalai Garden Resort, Kata Beach (SHA Plus+) an ideal choice for hosting events such as seminars, corporate events, conferences and meetings. The venue available at the resort can accommodate you and your guests. An extensive range of facilities and services including projector or LED display, meeting stationery and audio-visual equipment is available to help your business meeting or event a successful one.

What is the smoking policy at Chanalai Garden Resort, Kata Beach (SHA Plus+)?

Chanalai Garden Resort, Kata Beach (SHA Plus+) does permit smoking in some areas and is not 100% smoke-free. The resort offers its guests both smoking and non-smoking rooms. You can request your preferred room type during booking, but please keep in mind that rooms are subject to availability.

What restaurants are nearby Chanalai Garden Resort, Kata Beach (SHA Plus+)?

Chanalai Garden Resort, Kata Beach (SHA Plus+) is located in Kata, famous for good restaurants such as Gastone, Two Chefs Kata Beach and Kata B-B-Q.

What popular shopping places are close to Chanalai Garden Resort, Kata Beach (SHA Plus+)?

Chanalai Garden Resort, Kata Beach (SHA Plus+) is located in Kata area which features shopping places such as SC Plaza Kata.

What are popular attractions near Chanalai Garden Resort, Kata Beach (SHA Plus+)?

Chanalai Garden Resort, Kata Beach (SHA Plus+) is located in Kata area, which is famous for attractions such as Big Buddha Phuket, Surf House Phuket - Kata Beach and Kampon Art Gallery.

What popular beaches are close to Chanalai Garden Resort, Kata Beach (SHA Plus+)?

Chanalai Garden Resort, Kata Beach (SHA Plus+) is located in the Kata area, which includes Kata Beach.

What popular natural sightseeing spots are close to Chanalai Garden Resort, Kata Beach (SHA Plus+)?

Chanalai Garden Resort, Kata Beach (SHA Plus+) is located in the Kata area, which is famous for natural sightseeing destinations such as Kata Rocks, Surf House Phuket and Rumblefish Adventure.

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Explore the neighborhood

What people love about Chanalai Garden Resort, Kata Beach (SHA Plus+)

  • 8.8

    Excellent
    Staff 

    "Room was adequate and worth the money, staff were awesome and facilities were okay."

    Joroc

    |

    June 15, 2022

  • 10

    Exceptional
    Breakfast

    "Great value for money, room and breakfast Staff are super nice"

    Georgina

    |

    June 12, 2022

  • 10

    Exceptional
    Spaciousness

    "Large room, spacious comfy bed, attentive staff, great manager and thanks to May, Don and others ."

    N

    |

    May 27, 2022

Property ranking|Compared to 3,598 Phuket properties
See all rankings
Location score
8.5/10
Cheapest price score
Room comfort score
8/10
Service score
8.5/10
Better than
91
%
of Phuket properties
Better than
90
%
of Phuket properties
Better than
89
%
of Phuket properties
Better than
87
%
of Phuket properties
Overall rating:

8.4

Excellent
2,690 reviews
Cleanliness
8.3
Facilities
8.1
Location
8.5
Read all reviews >
What travelers say they love:
Thanks to all the staff - so welcoming.
Colin from United Kingdom
Couple
More about Chanalai Garden Resort, Kata Beach (SHA Plus+)

More about Chanalai Garden Resort, Kata Beach (SHA Plus+)

Chanalai Garden Resort, Kata Beach (SHA Plus+)

Never miss a single attraction in Phuket when staying at Chanalai Garden Resort, Kata Beach (SHA Plus+). Getting around in Phuket is easy when staying at this resort, strategically placed right in the heart of the city.
Chanalai Garden Resort, Kata Beach (SHA Plus+) offers impeccable service and all the essential amenities to travelers. Keep up with all your communications easily with the resort's free Wi-Fi. Taxi and car hire services provided by the resort make exploring Phuket even more convenient. Guests can enjoy free parking right at the resort.
Front desk services including concierge service, express check-in or check-out, luggage storage and safety deposit boxes can assist with your needs. Getting tickets for the city's best entertainment is easy through the resort's ticket service and tours. Packing light is possible at Chanalai Garden Resort, Kata Beach (SHA Plus+) thanks to the resort's laundry service keeping your clothes clean. Feeling lazy? In-room conveniences like room service and daily housekeeping let you get the most out of your room time.
Smoking is allowed only in the designated smoking areas provided by resort.
Designed for comfort, all guestrooms offer a range of amenities to ensure a restful night. For your comfort, some rooms at the resort are equipped with linen service, blackout curtains and air conditioning. Some rooms at Chanalai Garden Resort, Kata Beach (SHA Plus+) even come with extra design features such as a balcony or terrace. In-room entertainment amenities are available in some rooms and include television and cable TV.
In some select rooms, you can find a refrigerator, a coffee or tea maker, bottled water and mini bar at your disposal. Chanalai Garden Resort, Kata Beach (SHA Plus+) also provides a hair dryer, toiletries, bathrobes and towels in bathrooms for select rooms.


Dining and things to do

Every day at Chanalai Garden Resort, Kata Beach (SHA Plus+) begins with a delicious in-house breakfast. Enjoy the morning bliss with a sip of good coffee at the cafe located in the resort. A variety of convenient and tasty dining options are waiting for you at the resort, for whenever you get hungry. A memorable night with your travel companions can be had without going far, at the resort's bar.
Do you prefer to cook your own meals? Then you'll love the in-house BBQ facilities.
Chanalai Garden Resort, Kata Beach (SHA Plus+) offers wonderful recreational facilities for guests to enjoy. Spend some time relaxing at the resort's pool. Sip your favorite cocktail outdoors at the resort's poolside bar. Check out the resort's fitness facility to stay fit and firm on vacation.
Get social at the resort's library, where you can meet other guests.


Around the property

Experience all the sights and local attractions of Phuket with Chanalai Garden Resort, Kata Beach (SHA Plus+) as your base. Enjoy the simple pleasures of an oceanside getaway, with Patong Beach located 9.0 km away, where you can turn a good day into a great one with a sea view. Don't forget to stop by Big Buddha Phuket located 2.1 km away, where everyone who visits Phuket wants to have their photo taken.


Reasons to stay here

Find some of the city's best deals here with rooms 90% cheaper than other options.
Find some excellent dining options here, where past guests have rated onsite or nearby dining better than 93% of the city's other accommodations.
Ranking higher than 90% of the city's accommodations options, this is a great choice for location.

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Amenities and facilities
Excellent
Facilities

8.1

Most talked about facilities

Breakfast

62 mentions

Beach

49 mentions

Swimming Pool

33 mentions

View

23 mentions

Languages spoken

  • English
  • Filipino
  • Thai

Accessibility

  • Wheelchair accessible

Internet access

  • Complimentary WIFi in all rooms
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Exercise area
  • Garden
  • Pool with view
  • Swimming pool [outdoor]
  • Ticket services
  • Tours

Cleanliness and safety

  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast takeaway service
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Sterilizing equipment
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Alternative meal arrangement
  • Bar
  • BBQ facilities
  • Bottle of water
  • Coffee shop
  • Happy hour
  • Poolside bar
  • Restaurants
  • Room service

Services and conveniences

  • Air conditioning in public area
  • Concierge
  • Contactless check-in/out
  • Daily cleaning
  • Elevator
  • Food delivery
  • Ironing service
  • Laundry service
  • Library
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Smoking area
  • Terrace

For the kids

  • Babysitting service
  • Family room
  • Kids club
  • Kids facilities
  • Kids meal
  • Swimming pool [kids]

Access

  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Check-in/out [private]
  • Check-in [24-hour]
  • Exterior corridor
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms

Getting around

  • Car park [free of charge]
  • Car park [nearby]
  • Car park [on-site]
  • Rental car
  • Shuttle service
  • Taxi service
  • Transport to airport

Available in all rooms

  • A/C
  • Balcony/terrace
  • Bathrobes
  • Bathtub
  • Blackout curtains
  • Closet
  • Clothes rack
  • Coffee/tea machine
  • Complimentary drinking water
  • Daily cleaning
  • Desk
  • Exterior corridor
  • Free welcome drink
  • Hair dryer
  • Interconnecting room(s) available
  • Iron and ironing board
  • LAN Internet in room [free]
  • Linens
  • Lock box in room
  • Mini bar
  • Non-smoking
  • Phone
  • Private bathroom
  • Private entrance
  • Refrigerator
  • Satellite/cable channels
  • Seating area
  • Sewing kit
  • Shower
  • Slippers
  • Smoking allowed
  • Toiletries
  • Towels
  • Umbrella
  • Wake up call
  • Wi-Fi [complimentary]
Food and dining
Breakfast options
  • American
  • Asian
  • Continental
  • Halal
  • Vegetarian
  • Gluten-free
  • Buffet
Restaurants on site

Morakot Restaurant

  • Cuisine: Asian, International
  • Menu: Buffet, A-la-carte

Spice Trail Restaurant

  • Cuisine: International, Thai
  • Menu: Buffet, A-la-carte
Location
247 Koktanode Road, Kata, Phuket, Thailand, 83100
Excellent
Location

8.5

Airports

  • Phuket International Airport (HKT)
    33.1 km
  • Krabi International Airport (KBV)
    81.6 km

Public transportation

  • Phuket Town Local Bus Station (Terminal 1).
    13.2 km
  • Phuket Bus Terminal 2
    15.8 km

Hospital or clinic

  • Becare Medical Clinic
    900 m

Shopping

  • Jungceylon Shopping Center
    8.8 km

Convenience store

  • Family Mart
    720 m

Cash withdrawal

  • ATM
    320 m 4 min walk
What's nearby

Popular landmarks

  • Kata Beach
    90 m
  • Karon Beach
    1.8 km
  • Big Buddha Phuket
    2.2 km
  • Nai Harn Beach
    3.9 km
  • Chaithararam Temple (Wat Chalong)
    5.6 km
  • Freedom Beach
    7.2 km
  • Patong Beach
    8.1 km
  • Jungceylon Shopping Center
    8.8 km
  • Bangla Road
    8.9 km
  • Phuket FantaSea
    16.0 km

Nearby landmarks

  • Kampon Art Gallery
    20 m
  • Kata Beach
    90 m
  • Hot Yoga
    200 m
  • Kata Rocks
    280 m
  • Surf House Phuket Phuket
    370 m
  • Surf House Phuket - Kata Beach
    370 m
  • Surf House Phuket
    380 m
  • Bus stop Kata to Phuket
    400 m
  • Community Park
    440 m
  • Chang Gym
    560 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds vary by room. Please check each room's capacity for details.

All children are welcome.

Infant 0-2 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 3-11 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 12 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • Children 0 – 4 years old stay for free if using existing bedding.
  • Children 5 – 12 years old will be charged THB 250 per child per night when using existing bedding (breakfast included).
  • Children 12 years and over are considered as adults and will be charged extra bed at THB 1,000 per night for third person.
  • A security deposit of THB 2,000 is required upon check-in for charges or damages during the stay and will be refunded upon departure.
  • When booking 6 or more rooms, special policies may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from14:00
  • Check-out until12:00
  • Reception open until00:00

Getting around

  • Airport transfer fee1200 THB
  • Distance from city center20 Km
  • Travel time to airport (minutes)50

Extras

  • Breakfast charge (unless included in room price)530 THB
  • Daily Internet/Wi-Fi fee0 THB

The property

  • Number of bars/lounges3
  • Number of floors4
  • Number of restaurants1
  • Number of rooms 209
  • Room voltage220
  • Year property opened2000
  • Most recent renovation2014

Parking

  • Daily parking fee0 THB
Property announcements

If your booking is within the Phuket Sandbox or Test & Go program, you will need to directly contact the property for further arrangements. The property’s email address can be found on your booking confirmation or when viewing your booking on the Agoda website or app, or connect with the property using our Agoda chat. When you first contact the property, please provide:
1. A statement that your booking is a Phuket Sandbox or Test & Go booking.
2. Full names and flight details for each guest.
3. Whether this booking is for your first stay during this trip.

Reviews of Chanalai Garden Resort, Kata Beach (SHA Plus+) from real guests

Provided by verified guests of Agoda
8.3
/
10
Cleanliness8.3
Facilities8.1
Location8.5
Room comfort and quality8.0
Service8.5
Value for money8.3
High score for Phuket
Rating
9+ Exceptional (401)
8-9 Excellent (193)
7-8 Very Good (214)
6-7 Good (79)
<6 Below Expectation (151)
Time of the year
Mar - May (222)
Jun - Aug (329)
Sep - Nov (257)
Dec - Feb (230)
All guests (1,625)
All room types
All languages

Show reviews that mention 

Showing 1,038 verified guest comments
12345
10.0
Exceptional
Elizabeth from United States
Couple
Superior Garden View
Stayed 5 nights in April 2018

An outstanding place to stay in Phuket!”

What a beautiful resort for such a fantastic price! I was so impressed by everything during our stay at Chanalai Garden Resort in Kata. The welcome alone was incredible. Check in at the lovely open-air lobby was so seamless - and they gave us complimentary cold washcloths, ice cream and hibiscus tea! The resort is literally a 2 minute walk to the beach, which was beyond convenient. The whole facility is clean, beautiful and easy to navigate. Our room was great. One item to note; we had requested a queen bed but received a room with 2 double beds. Wasn't an issue for us, we made it work! But might be something to double check when you make a reservation. Oh, and the complimentary breakfast? Absolutely wonderful! We were so spoiled during our stay. Would definitely visit again!

Reviewed June 30, 2018

See room deals

Dear Elizabeth, Thank you for choosing Chanalai Garden Resort, and for taking the time to write a review about your recent experience. It is great to know that you had an amazing time with us. Thank you also for praising our associates, your words are a great testimony of their commitment and dedication to creating memorable experiences for our valued guests. Again, thank you for sharing your experience. The team and I look forward to having you back in a not too distant future. Best Regards, Duangkamol Chaidech (Dear) Front Office Manager

Responded September 19, 2019
Chanalai Garden Resort, Kata Beach (SHA Plus+)
10.0
Exceptional
Yolanda from United Kingdom
Group
Superior Garden View
Stayed 7 nights in July 2015

Wonderful staff, top notch hotel ”

Staff, facilities, location

When I arrived in Phuket, I was skeptical about chanalai garden resort. Our trip was off to a rocky start when the airport shuffle we requested (and confirmed) was not there to pick us up. We managed to get there (in a fairly bad mood) and our moods couldn't have shifted faster! Everyone was wonderful and apologetic about the situation! We were even given free late checkout - which was very helpful! Kimberly - the customer service manager is attentive and helpful and always up for giving you helpful suggestions! The hotel itself is in a wonderful location, close to the beach, restaurants, massage parlours, shopping etc. but far enough away that it isn't noisy! Deapite our initial mishap - we had a 5* stay! Would recommend this hotel without hesitation to anyone going o Phuket! I will absolutely be going back!

Reviewed August 01, 2015

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9.6
Exceptional
Jillian from South Africa
Couple
Deluxe Sea View
Stayed 13 nights in March 2017

Outstanding Value ”

We have been to Phuket before but this was the first time staying at Chanalai Garden Resort. Our whole experience was amazing, the hotel is perfectly located within minutes from the beach and the local shops and restaurants. The staff are incredibly friendly and no request is too much for them. Their guest relationship manager is an absolute asset to this establishment and makes everyone feel like the most important guest in the hotel. I would recommend this hotel to everyone and would definitely stay there again

Reviewed April 03, 2017

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10.0
Exceptional
DANA from Romania
Family with young children
Deluxe Sea View
Stayed 5 nights in July 2018

Very good location, staff is amazing especially at the breakfast and Customer Relationship manager. ”

We stay in this hotel 2 times, second time we've return renouncing at our paid room in other hotel and other town (Bang Tao), as our heart stay with Channalai Garden Resort. The spacious and clean rooms with astonishment sea view 2407 room and 6409 room. All the Staff members are deserving a medal. They are all working hard and they are available to satisfy all your needs with a smile on their face. Location is perfect, beach is very close and lovely (the only one beach where you can swim during mussons/wet season, as well as bars, restaurants and local people life. Also some snorkeling. Fantastic! Kata is an exotic town and beach, we enjoyed at maximum. Breakfast and staff was brilliant, with a live cooking station, a varienty of local season fruits fresh and dryed, thay food options and other choices. Special Thanks to ADO! The Garden where the hotel is situated is amazing, with a large variety of exotique plants, flowers and birds. Great view of Kata beach from room and pool. Thank

Reviewed July 31, 2018

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Dear Dana, Thank you for choosing Chanalai Garden Resort, and for taking the time to write a review about your recent experience. It is great to know that you had an amazing time with us. Thank you also for praising our associates, your words are a great testimony of their commitment and dedication to creating memorable experiences for our valued guests. Again, thank you for sharing your experience. The team and I look forward to having you back in a not too distant future. Best Regards, Duangkamol Chaidech (Dear) Front Office Manager

Responded September 19, 2019
Chanalai Garden Resort, Kata Beach (SHA Plus+)
9.6
Exceptional
Jeremy from Australia
Group
Superior Double or Twin Room
Stayed 5 nights in July 2019

Excellent for what we were after”

Chanalai Garden Resort was clean, comfortable, well equipped and had very friendly/helpful staff. While not at the centre of Kata Beach, it is still only a couple of minutes walk away from the beach and is in close proximity to other amenities such as convenience store, restaurants, ATMs, massage parlours, tourist guides etc. We thoroughly enjoyed our time here.

Reviewed July 15, 2019

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Dear Jeremy, Many thanks for taking the time to share your feedback about your recent stay at Chanalai Garden Resort, Phuket with Booking.com. It was indeed a pleasure to have you here with us and I am delighted to have received your wonderful feedback on the hotel and services. We can’t wait to welcome you back to Chanalai Garden Resort for another enjoyable stay. Should we be of any assistance for future arrangements, please do let us know. Finest Regards, Noppawan Kariyaleelakul Assistant Hotel Manage

Responded July 18, 2019
Chanalai Garden Resort, Kata Beach (SHA Plus+)
8.0
Excellent
William from United States
Couple
Deluxe Sea View
Stayed 4 nights in March 2019

Phuket-Asia's Coney Island!”

Phuket in general, in the main, has become a frenetic, over-exploited destination heavily dominated by groups of Chinese and Russian travelers. Informational signs and advertisements are presented primarily in Thai, Russian, Chinese and some English. The facilities at Chanalai were satisfactory; the staff dedicated both in terms of service and keeping the rooms and facilities very clean. There are numerous beaches on Phuket Island and Kata Beach, the location of Chanalai Gardens Hotel was, in our estimation the best we visited and experienced. However, the beach is extremely over-crowded and exploited by numerous touts and vendors who prowl the length of the beach. I would not recommend Phuket to anyone who is looking for a relaxing, tropical location with pristine beaches and amenities. There is scant evidence of responsible environmental stewardship and maintenance of natural amenities. I n short, Phuket has little to offer in terms of relaxation and natural features.

Reviewed March 13, 2019

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Dear Willaim, Thank you for your review and feedback. We are glad you overall enjoyed staying however we apologize for not being perfect, which is what we constantly strive to do. We will continue to do our utmost best in providing all our guests with a pleasurable stay experience. Once again, thank you for contribution Finest Regards, Noppawan Kariyaleelakul Assistant Hotel Manager

Responded July 03, 2019
Chanalai Garden Resort, Kata Beach (SHA Plus+)
8.8
Excellent
Sarah from Australia
Group
Superior Garden View
Stayed 8 nights in October 2017

Excellent”

Location was brilliant. To get to the beach you just need to cross the road and cut down an alleyway. Kata Main Street is just a couple of minutes walk away so the location of this hotel was ideal. The hotel was clean and nice. Not a 5 star but such good value for the money. Pools and gardens well kept. The buffet breakfast had ample to choose from and the is an egg station which is always a bonus. We visited Patong and Karon but Kata was by far the nicest beach and if you aren't after the nightlife then kata is a great place to stay. Felt safer and less dirty than Patong and Karon. If returning to Phuket we would definitely consider staying at Chanalai again.

Reviewed October 31, 2017

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Many sincere thanks for your kind review. I am very happy to hear that our services still made such a positive impression and delivering to a great resort experience throughout your stay. The team we have are indeed wonderful and a true asset of our resort and they do take pride in taking care of all our guests to ensure they have memorable experience. Thank you once again for choosing to stay with us and I look forward to welcoming you back soon. Finest Regards, Nicole Bravo Guest Relations Officer

Responded February 20, 2020
Chanalai Garden Resort, Kata Beach (SHA Plus+)
9.2
Exceptional
Wan from Singapore
Couple
Deluxe Sea View
Stayed 4 nights in July 2017

Fantastic for a quiet getaway”

This chanalai resort was located at Kata beach, one of the quieter beaches in phuket as compared to Patong and Karon. The resort has good facilities like the fitness centre and 2 swimming pools with a bar. It also has a good spread of buffet breakfast. The resort is a min away from the beach and a 5 to 10-min walk to restaurants/shops. Would definitely consider coming back her the next time i come to phuket! :)

Reviewed August 24, 2017

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9.7
Exceptional
Robin from United States
Solo traveler
Deluxe Sea View
Stayed 5 nights in June 2015

Loved It!”

Location, Room Comfort, View From Room

I found Chanalai Garden Resort to be a wonderful experience! I was there during rainy season so having an ocean view room was a bonus from which to watch the storms over the beach and sea. The staff were very friendly and helpful and went out of their way to accommodate for any special requests or needs. The room was spotlessly clean, well equipped, and comfortable. The breakfast buffet was varied enough for most to find something to their liking, but personally, I would have like to have had rice porridge available each day. There are many stairs so if that is difficult for you this would not be a good choice.

Reviewed August 02, 2015

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9.2
Exceptional
Penny from Australia
Family with teens
Deluxe Sea View
Stayed 4 nights in July 2018

The White Family from Australia”

Thank you to Chanalai Garden Resort for looking after us! We were first time travellers to Phuket and were unsure of what to expect. Our rooms were comfortable and clean. The breakfast was just what we needed to start the day. Chanalai provided bottled water everyday in our rooms. The views of the ocean from the room were spectacular. The local area was a bit quiet for our teenage family however, Patong was a $25 AUD Tuk Tuk ride away.

Reviewed July 10, 2018

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Dear Penny, Thank you for choosing Chanalai Garden Resort, and for taking the time to write a review about your recent experience. It is great to know that you had an amazing time with us. Thank you also for praising our associates, your words are a great testimony of their commitment and dedication to creating memorable experiences for our valued guests. Again, thank you for sharing your experience. The team and I look forward to having you back in a not too distant future. Best Regards, Duangkamol Chaidech (Dear) Front Office Manager

Responded September 19, 2019
Chanalai Garden Resort, Kata Beach (SHA Plus+)
10.0
Exceptional
Stefanie from Switzerland
Couple
Deluxe Sea View
Stayed 7 nights in January 2018

Perfect stay ”

We had a great time at Chanalai Garden! It is located just across the road from the best part of Kata Beach, close to many restaurants and the hotel itself has 2 nice pools, each with own poolbar :) We booked the Deluxe Seaview and had the Most amazing view over Kata Beach and Pu Island and a huge bed in a comfortable room. 100% good value for Money!!!

Reviewed January 16, 2018

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Thank you for choosing our resort and taking your valuable time to share your wonderful review . It is a real pleasure to have you with us. I am extremely happy to read that you enjoyed your stay, especially hospitality service provided by our team members. Your encouraging words brought many smiles among us – certainly a wonderful compensation for all the hard work by the team. The entire team and I look forward to welcoming you back to our resort, hopefully in not too distant future. Finest Regards, Nicole Bravo Guest Relations Officer

Responded February 20, 2020
Chanalai Garden Resort, Kata Beach (SHA Plus+)
10.0
Exceptional
Stephani from Japan
Family with young children
Superior Garden View
Stayed 6 nights in December 2016

Loved it!”

We enjoyed our stay at Chanalai Garden Resort! Our room was clean, and the air conditioning was cold. We had a great view of the beach. The construction did not bother us at all, but we were out exploring or at the beach or pool during the day. We thought the breakfast had a great selection of food. The beach is right across the street. So are a few little restaurants, atm and convenience store.

Reviewed December 29, 2016

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8.7
Excellent
Hazel from Philippines
Group
Superior Garden View
Stayed 2 nights in September 2015

Great place and very attentive staff”

The place is peaceful, the staff are very attentive to your needs, very near the beach and restaurants

Chanalai Garden Resort is a great place to stay in. I would highly recomend it to people who wants peace and to relax. The staff are very attentive to your needs and offer great service. The only thing that needs improvement is that there is no sheltered path in going to the rooms so when it is raining, you will need to use an umbrella. The food is good although breakfast starts at 6:30am. If you want to go to the beach, you just have to cross the street. They also offer tours although it is hard to talk to the people handling their email service. The staff will help you out when you reach the hotel though. Overall it was a great stay. Would definitely stay here again next time. :)

Reviewed September 07, 2015

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9.2
Exceptional
katherine from United Arab Emirates
Couple
Superior Garden View
Stayed 7 nights in June 2017

Beach location is excellent!”

At first, the hotel where we stayed was disappointed due to the location. The hotel is in the high place(mountain). We got a hard time to remember our room area because it is confusing us but Ms. Kimberly offered us another room and let us choose by the next morning. But we did not accept because we do not want to act primadonna and we just studied and remember our location and we got used to it. I enjoy the Thai food, the Thai employee are very polite, helpful and hard working as well as the Filipinos staff (Kimberly and Geraldine). We like the hotel... it is simple and access to everything... area is easy access.... Only at one point that keeps me bother --- the bed! it is not a kind of bed I experienced ( it is in room 4204)... For sure we will be back in Phuket and Chanalai beach resort which made our stay very memorable.... You got our heart the way you accommodate us!!! thumbs up :) :)

Reviewed June 27, 2017

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8.0
Excellent
Michael from Canada
Couple
Deluxe Sea View
Stayed 4 nights in April 2015

great location, fantastic views w/ LOTS of stairs”

The 3 best things about this resort were the location, service and sea views

We spent 10 days in Phuket and and Chanalai was our favorite resort. The staff was extremely helpful and responded to our concerns very quickly. The resort is conveniently located along Kata beach, and although it's not exactly beach front, Kata beach is only a short walk down. Our only concern about this place is the poor design of stairs that you have to take. If you're in no condition to be walking up several flights of stairs, this is not the place for you. Otherwise, just consider it as your daily dose of exercise. The sea view rooms are spectacular. We stayed in room 2408 and didn't want to leave. You can see Kata beach and watch the glorious sunsets. There are soon sea view rooms though that are blocked by trees, so be sure to ask for a room away from the trees. The beds and pillows were average. I will definitely go back!

Reviewed April 14, 2015

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9.6
Exceptional
Charis from Canada
Couple
Superior Garden View
Stayed 2 nights in November 2019

Beautiful hotel, perfect location right across from Kata Beach”

Happy with our stay here, only a 2 minute walk to south part of Kata Beach. Amenities nearby and the night market was only a 15 minute walk away. 7-11 just 2 minutes down the road. Hotel itself was clean and had a nice pool. The gym had basic equipment but exactly what we needed. Staff was friendly and welcoming, fairly attentive to our needs. Could possibly find cheaper lodgings in the area but Chanalai had everything we needed for a decent price right across from the beach!

Reviewed November 12, 2019

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Dear Charis, Thank you for choosing Chanalai Garden Resort, and for taking the time to write a review about your recent experience. It is great to know that you had an amazing time with us. The team and I look forward to having you back in a not too distant future. Best Regards, Nicole Bravo Guest Relations Officer

Responded November 15, 2019
Chanalai Garden Resort, Kata Beach (SHA Plus+)
9.6
Exceptional
Kate from United Kingdom
Couple
Superior Garden View
Stayed 10 nights in February 2019

Highly recommended.”

We finished off a trip to Australia with a stay at the Chanalai garden resort. It was our first time and we were extremely happy with the quality of stay. The staff went above and beyond and the facilities were superb. The location was ideal for what we wanted, much quieter than Patong and Karon but still with plenty of restaraunts and activities. We’ll definitely be back again for another stay. Thank you to all the staff for making it a wonderful holiday.

Reviewed March 03, 2019

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Dear Kate, Thank you for choosing to stay at Chanalai Garden Resort and taking your valuable time to share your wonderful review on Agoda. It is a real pleasure to have you with us. We extremely happy to read that you enjoyed your stay My team and I looking forward to welcome you back again to Chanalai Garden Resort in very near future. Finest Regards, Noppawan Kariyaleelakul Assistant Hotel Manager

Responded July 03, 2019
Chanalai Garden Resort, Kata Beach (SHA Plus+)
8.8
Excellent
Sossi from Armenia
Couple
Superior Garden View
Stayed 8 nights in September 2016

Very good hotel at a good price”

We visited Phuket in the beginning of October and stayed at Chanalai Garden Resort for 9 days. It was a very good hotel for the price we paid. Quite clean, friendly staff and good location. If you are not looking for luxury then it's a worth-to-stay hotel.

Reviewed October 11, 2016

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9.6
Exceptional
Jillian from South Africa
Family with teens
Deluxe Sea View
Stayed 10 nights in March 2018

PERFECT LOCATION”

This is the second time we have stayed at Chanalai Garden Resort and would not hesitate to recommend it. Its location is perfect and the sea views are amazing. The staff are all incredibly helpful and always eager to assist. Special mention must be made of the Guest Relationship Manager, Kimberley Gevera, who goes the extra mile in ensuring the guests have a memorable stay.

Reviewed April 10, 2018

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Thank you for choosing our resort and taking your valuable time to share your wonderful review . It is a real pleasure to have you with us. I am extremely happy to read that you enjoyed your stay, especially hospitality service provided by our team members. Your encouraging words brought many smiles among us – certainly a wonderful compensation for all the hard work by the team. The entire team and I look forward to welcoming you back to our resort, hopefully in not too distant future. Finest Regards, Nicole Bravo Guest Relations Officer

Responded February 20, 2020
Chanalai Garden Resort, Kata Beach (SHA Plus+)
9.0
Exceptional
Erika from Philippines
Couple
Deluxe Sea View
Stayed 5 nights in July 2015

Enjoyed our stay so much! Will come back”

Staff service, comfortable rooms, good location from the gorgeous kata beach

Booked our stay for 5 nights. Although the first room we had was not to our liking - note that the hotel is on hilly ground so there are lifts, slopes and stairs - (1) we had to go thru a maze to get to our room (2) our sea view was blocked by a huge tree leaf (3) there was construction behind that block (4) sink was not draining (5) air con was faulty (but was fixed by their staff) So we requested for a room the next morning and although they had full occupancy, the manager did some magic and when we got back from our tour later that day to check our our new room for 4 more nights - we were thrilled!! If you could, request a deluxe sea view room at 2308-2311. The view is amazing, we caught the sunset there every night! you could see kata beach. It was also more convenient to get to the breakfast area and both swimming pools. Everything was working fine, there was no disruption of noise from nearby construction. Overall, we loooved it! Will come back to stay there again if I head back to Phuket.

Reviewed July 31, 2015

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