The Luxury Collection Hotel Manhattan Midtown

5 stars out of 5
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Gold star ratings are provided by the property to reflect the comfort, facilities, and amenities you can expect.

151 West 54th Street, Midtown West, New York (NY), United States, 10019

Highlights

Location

Location is near everything
Excellent room comfort & quality

Big room space
Top property facilities

Top Value

Sparkling clean

Facilities

Free Wi-Fi

Car park

Front desk [24-hour]

Fitness center

Restaurants

Bar

Family room

Luggage storage

About us

Strategically situated in Midtown West, allowing you access and proximity to local attractions and sights. This 5-star property is packed with in-house facilities to improve the quality and joy of your stay.

This property is in high demand!

3 travelers have booked today.

Location 9.1
Cleanliness 8.7
Facilities 7.7
Service 7.7

Based on 115 verified reviews

Location

9.1

Cleanliness

8.7

Facilities

7.7

Service

7.7

Value for money

7.7

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Nearest transportation options

Seventh Avenue Subway Station is within 0.13 km

57th Street-Seventh Avenue Subway Station is within 0.23 km

See map

9.1Exceptional

Location rating score

Exceptional location - Inside city center
Popular neighborhood
Exceptional for walking
More details on walking
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There are 260 places in walking distance!

Parking
Available
Walkable places
Myzel Chocolates
70 m
Thai Massage-NYC
90 m
Clearview’s Ziegfeld Theater
90 m
New York City Center
100 m
The Mall
110 m
Popular landmarks
Top of the Rock
500 m
Times Square
740 m
Broadway
740 m
Central Park
940 m
Grand Central Terminal
1.2 km
Closest landmarks
Tanner Smith's
140 m
Ed Sullivan Theater
180 m
Carnegie Hall
190 m
Rubenstein Communications, Inc.
200 m
Harrison James
200 m

Good to know

Value for money7.7
Distance to city center0 miles
Location rating9.1
Nearest airportLaGuardia Airport (LGA)
Distance to airport9.1 km

Select your room

1/16

One-Bedroom Apartment, 1 Bedroom Apartment, 1 King, Sofa Bed, Central Park View

162 m²/1744 ft²
Max 4 adults
1 sofa bed and 1 king bed
Fits groups

Park view

2 bathrooms

1/15

One-Bedroom Suite, 1 Bedroom Suite, 1 King, City View

45 m²/484 ft²
Max 2 adults
1 king bed

City view

1/14

One-Bedroom Suite, 1 Bedroom Suite, 1 King

45 m²/484 ft²
Max 2 adults
1 king bed
Preferred by Couples

City view

1/14

Atrium Suite, 1 Bedroom Suite, 1 King, Skyline View

108 m²/1163 ft²
Max 2 adults
1 king bed

Outdoor view

1/13

One-Bedroom King Apartment - Mobility Accessible

167 m²/1798 ft²
Max 4 adults
1 queen bed
1/13

One-Bedroom King Apartment

167 m²/1798 ft²
Max 3 adults
1 king bed
1/12

One-Bedroom King Suite with Roll-in Shower - Mobility/Hearing Access

46 m²/495 ft²
Max 3 adults
1 king bed
1/11

The Penthouse On 54, 2 Bedroom Penthouse Suite, Bedroom 1: 1 King, Bedroom 2: 1 King

270 m²/2906 ft²
Max 4 adults
1 king bed

2 bathrooms

1/10

One-Bedroom King Suite with Tub - Mobility/Hearing Access

46 m²/495 ft²
Max 3 adults
1 king bed
1/10

One Bedroom Apartment, 1 Bedroom Apartment, 1 King, City View

162 m²/1744 ft²
Max 2 adults
1 king bed

City view

2 bathrooms

Frequently asked questions

Yes! The Luxury Collection Hotel Manhattan Midtown provides dry cleaning service that is available all throughout your stay, ensuring that you're always looking your absolutely best in your favorite outfit. Please contact the property for more information.

The Luxury Collection Hotel Manhattan Midtown's policy regarding children's bedding considers guests age 6 years and older as adults, and therefore must use an extra bed. If an additional charge applies, you can find additional information about specific child policy and age range for this property, by checking the "Property policies" section located in the property page for more details.

The Luxury Collection Hotel Manhattan Midtown's additional pet policy states that the weight/size limit is 34 lbs and the number of pets allowed per room is 1. Please contact the property for more information regarding pet policy.

Verified past guests that have stayed at The Luxury Collection Hotel Manhattan Midtown had an average nightly stay of 3 nights at this property.

The Luxury Collection Hotel Manhattan Midtown's most popular month where verified guests have stayed the most is in January.

Verified guests that stayed at The Luxury Collection Hotel Manhattan Midtown have given this property a rating of 9.113 for its remarkable location as the major highlight for their stay.

Verified couple travelers that have stayed at this property have given The Luxury Collection Hotel Manhattan Midtown an average rating of 8.2. You can look up on more specific customer testimonials, and responses by filtering for a specific type of verified guest travelers down in the review section.

Past families with older children that have stayed at this property have given The Luxury Collection Hotel Manhattan Midtown an average rating of 8.6. You can look up more comprehensive customer testimonials and remarks by filtering for a specific type of verified travelers down in the review section.

Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Customers checking in or out before or after the specified time frame may be charged an additional fee.

More about The Luxury Collection Hotel Manhattan Midtown

More about The Luxury Collection Hotel Manhattan Midtown

Experience Luxury and Convenience at The Luxury Collection Hotel Manhattan Midtown

Nestled right in the heart of Manhattan, The Luxury Collection Hotel Manhattan Midtown offers unparalleled access to the vibrant city life, with the hotel situated just steps from the bustling city center. Built in 1990, this elegant hotel combines timeless charm with modern amenities, ensuring a comfortable and luxurious stay for every guest. Whether you're arriving from afar or exploring the city, you'll appreciate the convenient 45-minute journey from the airport, making your travel seamless and stress-free. Designed for comfort and family-friendly stays, the hotel welcomes children aged 1 to 5 free of charge, making it an ideal choice for families looking to explore New York together. Guests can check-in from 3:00 PM and enjoy a relaxed check-out until noon, providing ample time to unwind or plan your day. With pet-friendly policies allowing one pet per room, your furry friends can join you on your exciting New York adventure. Experience the perfect blend of luxury, convenience, and warm hospitality at The Luxury Collection Hotel Manhattan Midtown.

Elegant Bar Experience at The Luxury Collection Hotel Manhattan Midtown

Discover the sophisticated ambiance of the hotel’s exclusive bar, a perfect retreat for relaxation and socializing after a busy day exploring New York City. The bar offers an extensive selection of handcrafted cocktails, fine wines, and premium spirits, all served in a stylish setting that exudes modern elegance. Whether you’re unwinding with friends or enjoying a romantic evening, the bar provides an inviting atmosphere complemented by attentive service and a curated drink menu. The luxurious environment of the bar is designed to enhance your experience, featuring chic decor and a warm, welcoming vibe. It’s an ideal spot to indulge in expertly mixed drinks while soaking in the vibrant energy of Midtown Manhattan. With its sophisticated charm and top-tier beverage offerings, the bar at The Luxury Collection Hotel Manhattan Midtown promises a memorable entertainment experience for all guests seeking a refined nightlife option within the hotel.

Exceptional Convenience Facilities at The Luxury Collection Hotel Manhattan Midtown

Experience unparalleled comfort and ease during your stay at The Luxury Collection Hotel Manhattan Midtown, where a range of thoughtful convenience facilities are at your fingertips. Indulge in the hotel's prompt and discreet room service, designed to cater to your culinary cravings any time of day or night, ensuring a seamless and personalized dining experience right in the comfort of your room. The dedicated concierge team is always ready to assist with personalized recommendations, reservations, and local insights, helping you make the most of your visit to the vibrant heart of New York City. Additionally, the hotel offers efficient dry cleaning services to keep your wardrobe fresh and impeccable throughout your stay. Daily housekeeping ensures your space remains pristine and inviting, providing a clean and comfortable environment that allows you to relax and unwind effortlessly. These amenities combine to create a convenient and luxurious experience, making your stay at The Luxury Collection Hotel Manhattan Midtown truly memorable.

Convenient Valet Parking for a Seamless Stay

The Luxury Collection Hotel Manhattan Midtown offers guests the ultimate convenience with its premium valet parking service. Whether you're arriving by car or planning to explore the vibrant city, our dedicated valet team ensures a smooth and hassle-free experience. Simply pull up to the hotel entrance, and our professional staff will take care of parking your vehicle securely, allowing you to start your New York City adventure without delay.

Luxurious Comfort and Modern Amenities at The Luxury Collection Hotel Manhattan Midtown

Experience unparalleled comfort in the elegantly appointed rooms of The Luxury Collection Hotel Manhattan Midtown, where every detail is designed to enhance your stay. Relax in climate-controlled surroundings with air conditioning and blackout curtains that ensure restful nights. Unwind in your private space, featuring a separate living room and a balcony or terrace that offers stunning city views. Indulge in the finest amenities, including plush linens, bathrobes, and complimentary toiletries, creating a spa-like atmosphere right in your room. Stay entertained and refreshed with a wide array of in-room facilities. Enjoy your favorite shows on satellite or cable TV, watch in-house movies for a cozy night in, or make a fresh cup of coffee or tea with the provided maker. A mini bar, refrigerator, and daily newspaper service add extra convenience to your stay. Whether you're here for business or leisure, the thoughtfully curated amenities ensure a luxurious and comfortable experience at every turn.

Exquisite Dining Experience with Premium Room Service at The Luxury Collection Hotel Manhattan Midtown

At The Luxury Collection Hotel Manhattan Midtown, guests enjoy the convenience and comfort of top-tier room service, allowing them to indulge in a delicious meal or refreshing beverage in the privacy of their own room. Whether craving a late-night snack, a hearty breakfast, or a sophisticated dinner, the hotel’s attentive service ensures a seamless dining experience tailored to your preferences. The thoughtfully curated menu features a variety of culinary delights, crafted to satisfy every palate and elevate your stay in the heart of New York City.

Luxurious Room Options at The Luxury Collection Hotel Manhattan Midtown

Discover an array of exquisite room types at The Luxury Collection Hotel Manhattan Midtown, designed to cater to every guest’s preference for comfort and elegance. From the cozy Deluxe Queen Guest Room offering city views in a compact 20 square meters, to the spacious Two Queen Beds Suite spanning 47 square meters with stunning city vistas, each room promises a memorable stay. For those seeking a bit more space, the One-Bedroom Suite and its variants provide generous 45 to 54 square meters of sophisticated living, with options including sofa beds and breathtaking views of Central Park or the city skyline. For ultimate indulgence, guests can opt for the expansive Two-Bedroom Suite or the impressive Penthouse on 54, offering up to 270 square meters of luxurious space. These rooms are perfect for families or travelers seeking privacy and grandeur. Booking your preferred room type through Agoda ensures you receive the best prices available, along with a seamless, hassle-free reservation process. Enjoy peace of mind knowing that your stay is secured at the most competitive rates, making your experience both luxurious and effortless.

Discover the Vibrant Heart of Midtown West, New York

Nestled in the bustling core of Manhattan, Midtown West is a dynamic neighborhood that embodies the energy and excitement of New York City. This area is renowned for its iconic landmarks, including the towering skyscrapers of Times Square, the historic architecture of the Theater District, and the sprawling Central Park just a short walk away. Visitors can immerse themselves in world-class shopping, entertainment, and dining options, all within a vibrant urban landscape that never sleeps.

Seamless Journey from New York Airports to The Luxury Collection Hotel Manhattan Midtown

Traveling from the airports near New York City to The Luxury Collection Hotel Manhattan Midtown is both convenient and effortless. If you're arriving at John F. Kennedy International Airport (JFK), the most popular choice for travelers, you can opt for a quick taxi or rideshare service, which typically takes around 30-45 minutes depending on traffic. Alternatively, the AirTrain JFK provides a cost-effective and efficient way to connect to the subway system; you can take the AirTrain to Jamaica Station and transfer to the E subway line, which will take you directly to Midtown Manhattan. For those arriving at LaGuardia Airport (LGA), a taxi or rideshare is the most straightforward option, with a journey lasting approximately 20-30 minutes. You can also use the Q70 SBS bus to connect to the subway, making your trip both affordable and convenient. If you're coming from Newark Liberty International Airport (EWR), the AirTrain Newark links to NJ Transit trains, which can take you to Penn Station in Manhattan. From there, it's just a short walk or subway ride to the hotel, nestled in the vibrant Midtown West district. No matter which airport you arrive at, multiple transportation options ensure a smooth and comfortable journey to your luxurious stay.

Explore Iconic Cultural Landmarks Near The Luxury Collection Hotel Manhattan Midtown

Situated in the vibrant heart of Midtown Manhattan, The Luxury Collection Hotel offers guests unparalleled access to some of New York City's most renowned cultural landmarks. Just a short stroll away is The Museum of Modern Art (MoMA), a world-class institution showcasing groundbreaking works of contemporary and modern art that inspire and captivate visitors. For those interested in performing arts and entertainment history, the Ed Sullivan Theater, famous for hosting iconic television shows, is also nearby, adding a touch of glitz and history to your stay. Art enthusiasts can explore the Garth Clark Gallery Inc and the Museum of Television & Radio, both offering unique insights into visual arts and media. The area is also home to the prestigious Carnegie Hall, a legendary venue that has hosted countless legendary performances. Additionally, the neighborhood features educational institutions like the Globe Institute Of Technology and Interboro Institute, reflecting the area's vibrant academic and creative spirit. Whether you're seeking artistic inspiration or cultural enrichment, the surroundings of the hotel promise an engaging and memorable experience.

Convenient Public Transport Options Near The Luxury Collection Hotel Manhattan Midtown

Nestled in the heart of Manhattan, The Luxury Collection Hotel Manhattan Midtown offers unparalleled access to New York City’s extensive subway network, making exploring the city effortless and convenient. Guests can easily reach the Seventh Avenue Subway Station, a key hub connecting travelers to various downtown and uptown destinations. Just a short walk away, the 57th Street Subway Station and the 57th Street-Seventh Avenue Subway Station provide seamless connections to iconic landmarks, shopping districts, and cultural hotspots. Additionally, the 59th Street-Columbus Circle Subway Station nearby ensures quick access to Central Park, Times Square, and beyond, allowing guests to immerse themselves in the vibrant energy of the city with ease.

Exquisite Dining Experiences Near The Luxury Collection Hotel Manhattan Midtown

Indulge in a diverse array of culinary delights just steps from The Luxury Collection Hotel Manhattan Midtown. Savor the vibrant flavors at Mamasita Bar & Grill, renowned for its lively atmosphere and delicious grilled dishes. For a taste of classic French cuisine, La Grande Boucherie offers an elegant dining experience in a charming setting. Enjoy expertly crafted cocktails and panoramic city views at The Press Lounge, a perfect spot for relaxing evenings. For sweet treats and artisanal baked goods, Bouchon Bakery provides a delightful selection to satisfy your cravings. Explore the iconic Russian Tea Room for a luxurious and historic dining experience, or visit Taboon for Middle Eastern-inspired cuisine bursting with flavor. Fashion enthusiasts will appreciate the proximity to Bergdorf Goodman, where upscale shopping meets gourmet cafes. Nightlife and entertainment are easily accessible at Club 57 and Mobar, offering lively venues to unwind after a day of exploration.

Premier Shopping Destinations Near The Luxury Collection Hotel Manhattan Midtown

Guests staying at The Luxury Collection Hotel Manhattan Midtown are perfectly positioned to indulge in some of New York City's most iconic shopping landmarks. Just steps away, the Shops at Columbus Circle offer a luxurious retail experience with high-end brands and designer boutiques. For fashion enthusiasts, Henri Bendel is a historic flagship store renowned for its exclusive accessories and trendy apparel. Art lovers can explore the Ana Tzarev Gallery, showcasing contemporary masterpieces in a sophisticated setting. Additionally, the NBA Store provides a vibrant shopping experience for sports fans, while Rizzoli offers a curated selection of art, design, and fashion books. Whether you're seeking luxury, culture, or sports memorabilia, these nearby shopping landmarks ensure a memorable retail adventure in the heart of Manhattan.

Luxurious Stay at The Luxury Collection Hotel Manhattan Midtown: A Premium Experience in New York City

Nestled in the heart of Manhattan, The Luxury Collection Hotel Manhattan Midtown offers an opulent retreat with rooms averaging over $500 per night. This price point positions it as a premium choice for travelers seeking exceptional comfort and world-class amenities in the bustling city that never sleeps. The hotel’s sophisticated design, prime location, and exclusive services justify its higher price, making it an ideal destination for those looking to indulge during their New York adventure.

Exceptional Comfort and Thoughtful Amenities at The Luxury Collection Hotel Manhattan Midtown

Guests consistently praise The Luxury Collection Hotel Manhattan Midtown for its spacious and well-appointed rooms, making every stay feel like a luxurious retreat in the heart of New York City. The hotel’s commitment to providing a wide array of amenities ensures that guests have everything they need for a comfortable and convenient experience. Whether for a short visit or an extended stay, visitors appreciate the attention to detail and the high standard of service that truly honors their investment in a premium accommodation.

Exceptional Location and Impeccable Cleanliness Make for a Memorable Stay

Guests consistently praise The Luxury Collection Hotel Manhattan Midtown for its unbeatable location in the heart of New York City, providing convenient access to iconic attractions and vibrant city life. The hotel’s commitment to cleanliness is evident, with visitors highlighting the spotless and well-maintained facilities that contribute to a comfortable and inviting atmosphere. While the overall value and amenities receive positive remarks, the prime positioning and meticulous attention to cleanliness truly stand out, ensuring guests enjoy a luxurious and hassle-free experience during their stay.

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Amenities and facilities

Very good7.7

Facilities

Languages spoken
  • English
  • Japanese
Accessibility
  • Facilities for disabled guests
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Fitness center
  • Gym/fitness
  • On-site entertainment
Cleanliness and safety
  • Anti-viral cleaning products
  • Breakfast in room
  • Cashless payment service
  • First aid kit
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Sanitized kitchen and tableware items
  • Staff trained in safety protocol
Dining, drinking, and snacking
  • Bar
  • Happy hour
  • Restaurants
  • Room service
Services and conveniences
  • Air conditioning in public area
  • Cash withdrawal
  • Concierge
  • Contactless check-in/out
  • Daily housekeeping
  • Dry cleaning
  • Elevator
  • Food delivery
  • Heating in public area
  • Invoice provided
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Smoke-free property
  • Smoking area unavailable
For the kids
  • Family/child friendly
  • Family room
Access
  • Allergy-free rooms
  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
  • Soundproof rooms
Getting around
  • Car park [on-site]
  • Valet parking
Available in all rooms
  • Air conditioning
  • Baby cot (upon request)
  • Complimentary tea
  • Free bottled water unavailable
  • In-room safe box
  • Ironing facilities
  • Mini bar
  • Private bathroom
  • Satellite/cable channels
  • Shower

Food and dining

Breakfast options
  • Continental

Location

151 West 54th Street, Midtown West, New York (NY), United States, 10019

Exceptional9.1

Location

Airports
  • LaGuardia Airport (LGA)
    9.1 km 27 min drive
  • Teterboro Airport (TEB)
    12.4 km 33 min drive
Public transportation
  • Seventh Avenue Subway Station
    130 m
  • 57th Street-Seventh Avenue Subway Station
    230 m 3 min walk
Hospital or clinic
  • Arrow Pharmacy
    690 m
Shopping
  • Macy's Herald Square
    1.6 km
Convenience store
  • 7 Eleven
    390 m 7 min drive
Cash withdrawal
  • ATM
    10 m

What's nearby

Popular landmarks
  • Top of the Rock
    500 m
  • Times Square
    740 m
  • Broadway
    740 m
  • Central Park
    940 m
  • Grand Central Terminal
    1.2 km
  • Empire State Building
    1.7 km
  • The Metropolitan Museum of Art
    2.3 km
  • High Line
    2.7 km
  • The National 9/11 Memorial & Museum
    6.4 km
  • Statue of Liberty
    9.9 km
Nearby landmarks
  • Myzel Chocolates
    70 m
  • Thai Massage-NYC
    90 m
  • Clearview’s Ziegfeld Theater
    90 m
  • New York City Center
    100 m
  • The Mall
    110 m
  • Chritsmas Cottage
    120 m
  • Seventh Avenue Subway Station
    130 m
  • Hilton Fitness Club and Spa
    130 m
  • Tanner Smith's
    140 m
  • NYC Visitors and Conventions Bureau
    170 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-0 year(s)
Stay for free if using existing bedding.
Baby cot/crib may be requested directly from the property. Subject to availability.
Children 1-5 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 6 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from15:00
  • Check-out until12:00
Getting around
  • Distance from city center0 miles
  • Travel time to airport (minutes)45
Extras
  • Daily Internet/Wi-Fi fee0 USD
  • Breakfast charge (unless included in room price)30 USD
The property
  • Year property opened1990
  • Number of floors54
  • Non-smoking rooms/floorsyes
  • Number of restaurants1
  • Number of bars/lounges1
Parking
  • Daily parking fee95 USD

Reviews of The Luxury Collection Hotel Manhattan Midtown from real guests

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All ratings and comments on Agoda are from verified guests who must complete a stay before submitting a review.

Provided by verified guests of

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8.1
  • Location score 9.1 out of 10 and is a high score in New York (NY)
    Location9.1
  • Cleanliness score 8.7 out of 10
    Cleanliness8.7
  • Facilities score 7.7 out of 10
    Facilities7.7
  • Service score 7.7 out of 10
    Service7.7
  • Value for money score 7.7 out of 10
    Value for money7.7
High score for New York (NY)

Rating

9+ Exceptional (8)
8-9 Excellent (8)
7-8 Very Good (5)
6-7 Good (3)
<6 Below Expectation (5)
Guest Type
Room Type
Language

Show reviews that mention 

Service

Mentioned in 5 reviews
sentiment-positive-indicator
20% Positive
sentiment-negative-indicator
80% Unfavourable

Cleanliness

Mentioned in 4 reviews
sentiment-positive-indicator
75% Positive
sentiment-negative-indicator
25% Unfavourable

Check-out

Mentioned in 3 reviews
sentiment-positive-indicator
33% Positive
sentiment-negative-indicator
66% Unfavourable

Location

Mentioned in 3 reviews
sentiment-positive-indicator
100% Positive

Check in

Mentioned in 3 reviews
sentiment-positive-indicator
33% Positive
sentiment-negative-indicator
66% Unfavourable

Property facilities

Mentioned in 1 reviews
sentiment-positive-indicator
100% Positive

Breakfast

Mentioned in 1 reviews
sentiment-negative-indicator
100% Unfavourable

Room size

Mentioned in 1 reviews
sentiment-positive-indicator
100% Positive

Value for money

Mentioned in 1 reviews
sentiment-positive-indicator
100% Positive
Showing 29 verified guest comments
Changed to review page 1
  1. 9.6
    Exceptional
    Jeongah from South Korea
    Family with young children
    One-Bedroom Suite, 1 Bedroom Suite, 1 King, City View
    Stayed 4 nights in January 2025

    “We have the best accommodation.”

    Checked in with some apprehension about this hotel through Agoda reviews and various blogs. My husband and I departed from Korea, so this is our first experience with American culture, especially hotel culture in New York. I will write in detail to help those in a similar situation. I was slightly annoyed by the destination fee policy and deposit at a previous hotel, so I decided to ask detailed questions before checking in. We arrived at 11 AM and were informed that free early check-in is possible (payment is required before 10 AM). So, we proceeded with check-in. The deposit fee is $150 per day, with $35 going towards the destination fee. You can spend $35 each day at the restaurant on the first floor (you have to spend it!), otherwise, it's money lost. You can also order room service, but there's a $10 delivery fee. Even if you spend $35, an 18% tip is automatically applied (so it comes to about $50). In our case, we paid a deposit of $150 for 4 nights, totaling $600, and spent about $50 daily (to utilize the destination fee) at the restaurant (which is deducted from the deposit). Then at checkout, we receive a receipt for $600 - $230 ($50 x 4 days + tax) (this is an approximate amount). Up to this point, everything related to charges has been very friendly and accurate, with no unfair charges or unkindness. They even sent a free sofa bed because we have a child. Room cleaning was done twice a day. The suite bedroom was spacious and pleasant, and we were highly satisfied with no complaints. When you enter the room, there’s a large wooden box (refrigerator) at the entrance, the top section is paid, but the lower section has a Nespresso coffee machine, snacks, water, and possibly wine, which they said is free. We will need to confirm this later with a bill. In summary, although there are certainly some strict aspects, other places in New York have similar systems, and I actually got the impression that this was reasonable for the price. If there are no additional charges on the final bill, I would definitely consider revisiting. My husband had some concerns during check-in and asked the same questions multiple times, but they answered everything kindly without any irritation.

    Reviewed January 30, 2025
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  2. 7.6
    Very good
    Marjorie from Philippines
    Group
    Stayed 13 nights in June 2024

    “Hotel was ok but…..”

    Stayed for 13 nights at this hotel, booked the suite for my family. Price per night was on the high side but hey if the hotel is that good why not. The rooms were clean in general but don’t know why there’s so much baby flies flying around, and they fly to your face sometimes when you lie down on your bed. Location of the hotel is very accessible to shops, restaurants, tourist sights, broadway, name it. It’s walkable. Their housekeeping staffs needs to be re-oriented because they knock at you door like once or twice then opens your door immediately, or knocks once or twice and immediately walks away. I think it’s a given that the hotel staff should give it like 10 seconds or so for the guest to answer the knock. Or worst what if you’re not dressed appropriately yet and they come barging in. Also the housekeeping during the clean up room, leaves undetermined number of bottled water in the room. I mean no specific it’s like whatever they feel like. Sadly on our last three days of stay, they didn’t replenish bottled water anymore. When we called to request it never came. When we followed up we were told that based on their record the bottled water was already delivered even though there were none delivered. We finally went to the front desk to inform them of the problem only to be told that the hotel ran out of bottled water. 🤷‍♀️🤦

    Reviewed July 08, 2024
  3. 7.2
    Very good
    Noplada from Thailand
    Couple
    Stayed 5 nights in November 2023

    “If you have a choice, select other hotel. ”

    I booked this hotel because of their location and reputation. Since day one when i went to check in, I'm not happy with their staff at reception. They use a trainee at reception. He looks so confuse in what he do. I have 3 booking but 8 night is continually since 2 nov - 10 nov and i also booked the room in the same type. so i told him at first that i don't want to check in check out during my stay. but he said i might have to move to other room with other booking and i dont understand why hotel cant manage this issue. Other staffs is not useful and helpful, they were standing at the counter and did nothing until i asked to talk to manager. hotel concierge is so useless. when i ask about road closure during New York marathon, they didn't explain anything just send me papers and i have to read by myself. When we ask about detail, they said they don't know too.

    Reviewed November 13, 2023
  4. 9.2
    Exceptional
    Jaeyoung from South Korea
    Family with young children
    Stayed 2 nights in August 2023

    “Conrad is very good for family”

    This hotel is Clean, huge space, good location and staff are kind. I like it

    Reviewed August 28, 2023
  5. 9.6
    Exceptional
    Kodchapong from Aruba
    Couple
    Stayed 3 nights in March 2023

    “Love this hotel.”

    Just love the layout and decoration of the suite. The location is wonderful! Everyone who works here has a serious service-minded attitude! I was super happy with everything! I will definitely go back to stay here again!

    Reviewed July 20, 2023
    Auto-translated through generative A.I.
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