DoubleTree by Hilton Queenstown

4 stars out of 5
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Gold star ratings are provided by the property to reflect the comfort, facilities, and amenities you can expect.

Kawarau Village, 79 Peninsula Road, Kelvin Heights, Queenstown, New Zealand, 9300

Highlights

Great food & dining

We enjoyed the 2 restaurants Wakatipu Grill and Stacks.
Comfortable mattresses

Excellent room with the most comfortable super king bed!
Room amenities

We booked an unit with kitchen and we could prepare meals.
Highly-rated bar

Top property facilities

Beautiful accommodation.

Facilities

Free Wi-Fi

Car park

Front desk [24-hour]

Fitness center

Restaurants

Bar

Golf course

Luggage storage

About us

Discover the breathtaking beauty of Kelvin Heights at DoubleTree by Hilton Queenstown, where stunning lake and mountain views create a serene retreat for two travelers. Enjoy the exclusive indoor pool, vibrant bar, and convenient breakfast takeaway service. Rooms offer modern comforts, including in-room safes and refrigerators, with some boasting mesmerizing lake views. Just a short walk away, adventure awaits at Buzzstop or the exhilarating Alpine Aqualand, both within a kilometer. Unique to this hotel, fully equipped kitchens cater to self-catering needs while a gym ensures guests stay active. Don't miss the complimentary cookies for a sweet touch during your stay. [Some content may be Generative AI assisted. Inaccuracies may occur.]
Your dates are popular among travelersUsers are booking a place in Queenstown every 7 minutes on Agoda.com
Cleanliness 9.1
Room comfort and quality 9.0
Service 8.8
Value for money 8.5

Based on 2,581 verified reviews

Cleanliness

9.1

Room comfort and qua...

9.0

Service

8.8

Value for money

8.5

Facilities

8.3

Location

7.9

See map

7.9Very good

Location rating score

Very good location
Parking
Available
Popular landmarks
Queenstown Hill
4.8 km
Queenstown Gardens
5.4 km
Queenstown Mall
5.4 km
Kiwi Birdlife Park
5.7 km
Ben Lomond Track
5.7 km
Closest landmarks
Lakes District Hospital
770 m
The Remarkable Sweet Shop
950 m
Remarkables Park
1.1 km
Remarkables Park Shopping Centre
1.2 km
Southern Institute of Technology - Queenstown Campus
1.2 km

Good to know

Value for money8.5
Location rating7.9
Nearest airportQueenstown Airport (ZQN)
Distance to airport1.6 km

Select your room

1/9

KING DELUXE LAKEVIEW WITH KITCHENETTE

30 m²/323 ft²
Max 2 adults
1 king bed
Preferred by Couples

8.1

Excellent

Room comfort and quality

Lake view

1/6

King Accessible Room with Kitchenette

30 m²/323 ft²
Max 2 adults
1 king bed

8.8

Excellent

Room comfort and quality
1/6

Twin Guestroom With Kitchenette

30 m²/323 ft²
Max 2 adults
2 single beds

8.2

Excellent

Room comfort and quality
1/6

King Guestroom with Kitchenette

30 m²/323 ft²
Max 2 adults
1 king bed

8.3

Excellent

Room comfort and quality
1/5

Twin Deluxe Lakeview With Kitchenette

30 m²/323 ft²
Max 2 adults
2 single beds

8.8

Excellent

Room comfort and quality

Lake view

1/1

Standard Double Room

26 m²/280 ft²
Max 3 adults
1 double bed
1/1

Accessible Room

30 m²/323 ft²
Max 4 adults
1 king bed
1/1

Standard Twin Room

26 m²/280 ft²
Max 3 adults
2 single beds
1/1

Deluxe Room

30 m²/323 ft²
Max 4 adults
1 king bed

Lake view

1/1

Deluxe Twin Room with Lake View

30 m²/323 ft²
Max 3 adults
2 single beds

Lake (partial view) view

Frequently asked questions

Enjoy your vacation the perfect way with a beverage in your hand at DoubleTree by Hilton Queenstown's bar readily available right in front of your doorstep for when you need a drink or two.

Yes! DoubleTree by Hilton Queenstown features fitness center that is fittingly located on site, catering to your active needs to remain in top condition while on vacation. For more details, please contact the property for more information.

DoubleTree by Hilton Queenstown features car park onsite for all guests traveling with a car. Please contact the property for more information, or log into your Agoda account and contact the property through Agoda's direct message chatbox.

The average travel time to get from DoubleTree by Hilton Queenstown to the airport is 5 minutes, but please bear in mind that the travel time may differ based on traffic, weather conditions, and time of day.

Verified business travelers that have stayed at this property have given DoubleTree by Hilton Queenstown an average rating of 8.3. You can look up more detailed customer ratings and remarks by filtering for a specific type of verified travelers down in the review section.

Verified group travelers that have stayed at this property have given DoubleTree by Hilton Queenstown an average rating of 8.3. You can check out more detailed customer ratings and remarks by filtering for a specific type of verified travelers down in the review section.

Past local travelers that have stayed at this property have given DoubleTree by Hilton Queenstown an average rating of 8.4. You can look up on more detailed customer testimonials, and feedback for this property down in the review section.

DoubleTree by Hilton Queenstown is located within Kelvin Heights, which makes it conveniently close to natural sights including Queenstown Hill and Kiwi Birdlife Park.

Check-in is from 03:00 PM, and check-out is until 11:00 AM. You may request early check-in or late check-out during booking, subject to availability. Travelers checking in or out before or after the designated time frame may be charged an additional fee.

More about DoubleTree by Hilton Queenstown

More about DoubleTree by Hilton Queenstown

Experience Luxury and Convenience at DoubleTree by Hilton Queenstown

Nestled in the stunning landscapes of Queenstown, New Zealand, the DoubleTree by Hilton offers a perfect blend of modern comfort and breathtaking scenery. Just a five-minute drive from Queenstown Airport, this hotel provides effortless access for travelers eager to explore the vibrant city and its surrounding adventures. Guests can enjoy a seamless check-in process starting from 3:00 PM, allowing for a relaxed arrival after your journey, while check-out is conveniently available until 11:00 AM, giving you ample time to enjoy your morning in this picturesque setting. Family-friendly and welcoming, the hotel allows children aged 1 to 17 to stay free of charge, making it an ideal choice for families seeking a memorable getaway. Whether you're here to indulge in outdoor activities, explore local attractions, or simply unwind in luxurious accommodations, DoubleTree by Hilton Queenstown promises a warm welcome and exceptional service to make your stay unforgettable.

Relax and Unwind with Exceptional Entertainment Amenities at DoubleTree by Hilton Queenstown

Discover a vibrant atmosphere at the hotel's stylish bar, where you can unwind with expertly crafted cocktails and a wide selection of beverages in a warm, inviting setting. Whether you're catching up with friends or enjoying a quiet evening, the bar offers the perfect backdrop for relaxation and socializing after a day of exploring Queenstown. For a fun-filled experience, the hotel features a well-equipped games room, providing entertainment for guests of all ages. Whether you’re challenging friends to a game or simply looking to pass the time, the games room offers a variety of engaging activities to keep you entertained. Together, these facilities ensure your stay is not only comfortable but also filled with enjoyable moments and memorable experiences.

Premier Sports Facilities at DoubleTree by Hilton Queenstown

Experience the perfect blend of relaxation and active leisure at DoubleTree by Hilton Queenstown, where sports facilities are designed to elevate your stay. Golf enthusiasts will delight in the on-site golf course, offering stunning panoramic views and a challenging course that caters to players of all skill levels. Whether you're a seasoned golfer or a beginner, the beautifully maintained grounds provide an ideal setting for a memorable round of golf amidst Queenstown's breathtaking scenery. For those who prefer to stay active indoors, the hotel boasts a modern fitness center equipped with state-of-the-art exercise machines and free weights. Stay on top of your fitness routine while enjoying the comfort and convenience of the hotel. Whether you're swinging clubs on the course or working out in the gym, DoubleTree by Hilton Queenstown provides excellent sports facilities to keep you energized during your stay.

Exceptional Convenience Facilities at DoubleTree by Hilton Queenstown

Experience unparalleled comfort and ease during your stay at DoubleTree by Hilton Queenstown, where a range of thoughtful convenience facilities are at your fingertips. Enjoy the flexibility of 24-hour room service, allowing you to indulge in delicious meals and refreshments whenever it suits your schedule. For added convenience, the hotel offers efficient laundry services and daily housekeeping, ensuring your accommodations remain fresh and spotless throughout your visit. Safety is a priority with secure safety deposit boxes available for your valuables, giving you peace of mind during your stay. Stay connected effortlessly with complimentary Wi-Fi available in all rooms and public areas, making it simple to share your adventures or catch up on work. The hotel also provides practical amenities such as luggage storage, perfect for travelers with late check-out times or early arrivals. Whether you're here for business or leisure, DoubleTree by Hilton Queenstown's comprehensive convenience facilities are designed to make your stay seamless, comfortable, and truly memorable.

Convenient Transport and Parking at DoubleTree by Hilton Queenstown

Experience seamless exploration of Queenstown with the DoubleTree by Hilton Queenstown’s excellent transport facilities. The hotel offers organized tours that make it easy for guests to discover the stunning landscapes and vibrant local attractions, ensuring a memorable stay filled with adventure and discovery. Whether you're interested in scenic excursions or cultural explorations, the hotel’s tour services provide a hassle-free way to experience the best of Queenstown. For guests arriving by car, the hotel features a secure onsite car park, offering convenience and peace of mind. This dedicated parking facility ensures easy access to your vehicle, allowing you to explore the surrounding areas at your own pace without worrying about parking hassles. With these thoughtful transport amenities, your stay at DoubleTree by Hilton Queenstown is both comfortable and convenient, making it the perfect base for your New Zealand adventures.

Luxurious Comfort and Modern Amenities at DoubleTree by Hilton Queenstown

Experience a restful retreat in the elegantly appointed rooms of DoubleTree by Hilton Queenstown, where comfort meets convenience. Each room is equipped with air conditioning to ensure a perfect climate, along with blackout curtains that guarantee a peaceful night's sleep. Stay entertained with a flat-screen television featuring satellite and cable channels, or unwind with in-house movies available for your viewing pleasure. For your convenience, rooms include a coffee and tea maker, refrigerator, and complimentary tea, making it easy to enjoy a refreshing beverage anytime. Freshen up in style with the provided toiletries and a hairdryer, ensuring you look and feel your best during your stay. Daily newspapers are delivered to keep you informed, while thoughtful amenities like blackout curtains and modern furnishings create a cozy, relaxing atmosphere. Whether you're here for business or leisure, the well-equipped rooms at DoubleTree by Hilton Queenstown offer a perfect blend of comfort, entertainment, and convenience to make your stay truly memorable.

Exceptional Dining Experience at DoubleTree by Hilton Queenstown

Indulge in a delightful culinary journey at DoubleTree by Hilton Queenstown, where our on-site restaurant offers a diverse menu crafted to satisfy every palate. Whether you're craving a hearty breakfast buffet to start your day or a delicious dinner after a day of exploring, our dining facilities provide a warm and inviting atmosphere to relax and enjoy exceptional cuisine. For added convenience, our 24-hour room service ensures that delicious meals and refreshments are always just a call away, allowing you to dine comfortably in the privacy of your room at any hour. Complementing our dining options, our dedicated daily housekeeping service maintains the comfort and cleanliness of your accommodation, ensuring a restful stay. Whether you prefer to dine in or enjoy the privacy of your room, DoubleTree by Hilton Queenstown is committed to providing a seamless and satisfying culinary experience throughout your stay.

Elegant Room Options at DoubleTree by Hilton Queenstown

Discover a range of thoughtfully designed rooms at DoubleTree by Hilton Queenstown, each offering a comfortable and inviting space to relax during your stay. Choose from the Twin Guestroom with Kitchenette and Twin Deluxe Lakeview with Kitchenette, both spanning 30 square meters and featuring two single beds, perfect for friends or family. For a more luxurious experience, the King Deluxe Lakeview with Kitchenette and King Guestroom with Kitchenette provide spacious 30-square-meter retreats with a plush king bed, ideal for couples or solo travelers seeking comfort and style. Additionally, accessible guests can enjoy the King Accessible Room with Kitchenette, also 30 square meters, ensuring everyone’s needs are accommodated with ease. Booking these rooms through Agoda guarantees you the best prices available, allowing you to enjoy premium accommodations without breaking the bank. The process is quick and hassle-free, making your planning experience smooth and stress-free. Whether you're seeking a cozy twin room or a spacious king suite, Agoda's platform ensures you get the perfect room at the best rate, so you can focus on enjoying your unforgettable stay in Queenstown.

Discover the Tranquil Beauty of Kelvin Heights in Queenstown

Nestled on the picturesque shores of Lake Wakatipu, Kelvin Heights is a serene and stunning suburb of Queenstown, New Zealand. This idyllic location offers a peaceful retreat away from the bustling city center, while still providing easy access to all the attractions and amenities that Queenstown has to offer. With its breathtaking views of the lake and surrounding mountains, Kelvin Heights is a haven for nature lovers and outdoor enthusiasts. Explore the network of walking and biking trails that wind through the area, taking you through lush forests and offering panoramic vistas at every turn. The Kelvin Peninsula Track is a must-visit, offering a leisurely stroll along the lakefront with stunning views of the Remarkables mountain range. For those seeking adventure, Kelvin Heights is also home to a world-class golf course. Tee off against the backdrop of the majestic mountains and enjoy a challenging round of golf in this picturesque setting. After a day of outdoor exploration or golfing, unwind at one of the charming lakeside cafes or restaurants, where you can savor delicious local cuisine while soaking in the tranquility of the surroundings. Whether you're looking for relaxation or adventure, Kelvin Heights is the perfect destination to experience the natural beauty of Queenstown.

Convenient Transportation Options from Queenstown Airport to DoubleTree by Hilton Queenstown

Located in the picturesque Kelvin Heights area of Queenstown, New Zealand, DoubleTree by Hilton Queenstown offers a stunning lakeside retreat for travelers seeking both comfort and convenience. Getting to this luxurious hotel from Queenstown Airport is a breeze, with several transportation options available. If you prefer a hassle-free journey, the most convenient way to reach DoubleTree by Hilton Queenstown is by taxi or shuttle. Queenstown Airport has a dedicated taxi rank just outside the terminal, where you can easily find a taxi to take you directly to the hotel. Alternatively, you can book a shuttle service in advance, which offers shared transportation and often includes door-to-door service. For those looking for a more budget-friendly option, public transportation is also available. The Connectabus service operates regular bus routes between Queenstown Airport and various locations in the area, including Kelvin Heights. Simply hop on the bus and enjoy a scenic ride to DoubleTree by Hilton Queenstown. If you prefer to have your own wheels, car rental services are available at Queenstown Airport. This gives you the freedom to explore the beautiful surroundings at your own pace and easily reach the hotel. The drive from the airport to DoubleTree by Hilton Queenstown takes approximately 15 minutes, and the hotel offers complimentary parking for guests. No matter which transportation option you choose, you can expect a smooth and enjoyable journey from Queenstown Airport to DoubleTree by Hilton Queenstown. Upon arrival, you'll be greeted by the hotel's warm and friendly staff, ready to assist you in making the most of your stay in this stunning part of New Zealand.

Experience Nature and Golfing at DoubleTree by Hilton Queenstown

Nestled amidst the stunning landscapes of Queenstown, New Zealand, DoubleTree by Hilton Queenstown offers a prime location surrounded by captivating landmarks and exciting attractions. Nature enthusiasts will be delighted to find themselves just a stone's throw away from Jardine Park, a tranquil oasis perfect for a leisurely stroll or a picnic amidst lush greenery. Immerse yourself in the serenity of this well-maintained park, with its picturesque views of Lake Wakatipu and the majestic Remarkables mountain range. For golf enthusiasts, the hotel's proximity to Kelvin Heights Golf Course and Queenstown Golf Club is a dream come true. Tee off against the backdrop of breathtaking vistas, as you navigate through challenging fairways and manicured greens. Kelvin Heights Golf Course, located on the picturesque peninsula, offers golfers a unique experience with its stunning lake and mountain views. Queenstown Golf Club, on the other hand, boasts a championship 18-hole course that will test the skills of even the most seasoned golfers. Whether you are seeking a peaceful retreat in nature or an exhilarating round of golf, DoubleTree by Hilton Queenstown's surrounding landmarks and attractions cater to all interests. Immerse yourself in the beauty of Queenstown's natural wonders and indulge in the thrill of golfing against a backdrop of stunning vistas.

A Culinary Adventure Awaits

Indulge in a culinary adventure right at your doorstep when you stay at DoubleTree by Hilton Queenstown. With a range of dining options to suit every palate, you'll be spoilt for choice. Start your day with a delicious breakfast at Italian Way, where you can savor freshly baked pastries and aromatic coffee. For a taste of authentic Asian cuisine, head to Me & Mee, where you can enjoy mouthwatering dishes prepared by skilled chefs. If you're in the mood for a juicy steak or grilled seafood, Wakatipu Grill is the place to be. For a casual dining experience, Stacks offers a variety of pizzas and burgers that are sure to satisfy any craving. If you're looking to unwind with a drink, Stacks Pub is the perfect spot to relax and enjoy a pint. And for wine enthusiasts, Cru Wine Bar & Lounge offers an extensive selection of local and international wines, paired with delectable tapas. With such a diverse range of dining options, your taste buds are in for a treat during your stay at DoubleTree by Hilton Queenstown.

Affordable Luxury: Experience Queenstown at DoubleTree by Hilton Queenstown

If you're looking for a luxurious stay in Queenstown without breaking the bank, DoubleTree by Hilton Queenstown is the perfect choice. With an average room price of just $185, it offers exceptional value for money compared to the city's average price of $222 per night. Nestled in the heart of Queenstown, this hotel provides a haven of comfort and convenience. From the moment you step into the stylish lobby, you'll be greeted with warm hospitality and a welcoming atmosphere. The well-appointed rooms are tastefully decorated and feature modern amenities, ensuring a comfortable and enjoyable stay. Not only does DoubleTree by Hilton Queenstown offer great affordability, but it also boasts breathtaking views of Lake Wakatipu and the surrounding mountains. Wake up to the stunning vistas and start your day with a delicious breakfast at the on-site restaurant. After a day of exploring Queenstown's natural wonders or indulging in thrilling adventure activities, unwind at the hotel's bar or take a dip in the heated indoor pool. Experience the best of Queenstown without compromising on quality or price at DoubleTree by Hilton Queenstown. Book your stay today and discover why this hotel is a favorite among travelers seeking a memorable and affordable getaway.

Excellent Location, Friendly Staff, and Comfortable Rooms

DoubleTree by Hilton Queenstown is highly recommended by guests for its excellent location, friendly staff, and comfortable rooms. The hotel's staff are known for being helpful and friendly, making guests feel welcome from the moment they arrive. The rooms are spacious and feature a comfortable king-size bed, ensuring a restful night's sleep. The accommodation is impeccably clean, and the beds are exceptionally comfortable. With its perfect location, guests can easily explore all that Queenstown has to offer. Whether you're traveling for business or leisure, DoubleTree by Hilton Queenstown is the perfect choice for a memorable stay.

Exceptional Customer Ratings at DoubleTree by Hilton Queenstown

DoubleTree by Hilton Queenstown is a hotel that consistently receives outstanding customer ratings. With an overall score of 8.5, guests are impressed with the exceptional value they receive during their stay. The hotel's commitment to providing top-notch facilities is evident in its impressive score of 8.2. From the moment guests step foot in the hotel, they are greeted with a warm and inviting atmosphere, ensuring a comfortable and enjoyable stay. One aspect that sets DoubleTree by Hilton Queenstown apart is its dedication to cleanliness. With a score of 9.1, guests can rest assured that their rooms will be spotless and well-maintained. The hotel's attention to detail in maintaining a pristine environment is highly appreciated by its guests. Additionally, the staff's commitment to cleanliness extends to all areas of the hotel, ensuring a pleasant and hygienic experience throughout. Another highlight of DoubleTree by Hilton Queenstown is the exceptional comfort it provides. With a score of 9.0, guests rave about the luxurious and cozy accommodations offered. The hotel's rooms are thoughtfully designed with modern amenities and plush furnishings, creating a relaxing and tranquil ambiance. Whether guests are traveling for business or leisure, they can expect a restful night's sleep and a rejuvenating stay at this remarkable hotel.

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Amenities and facilities

Excellent8.3

Facilities

Most talked about facilities

Languages spoken
  • English
  • Chinese [Mandarin]
  • French
  • German
  • Japanese
  • Korean
Outdoor
  • Bicycles
Accessibility
  • Facilities for disabled guests
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Billiards
  • Dart board
  • Fitness center
  • Game room
  • Golf course [on-site]
  • Gym/fitness
  • Hiking
  • On-site entertainment
  • Skiing
  • Table tennis
  • Tours
Cleanliness and safety
  • Anti-viral cleaning products
  • Breakfast in room
  • Breakfast takeaway service
  • Cashless payment service
  • First aid kit
  • Hotel room service app
  • Hot water linen and laundry washing
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Sanitized kitchen and tableware items
  • Staff trained in safety protocol
Dining, drinking, and snacking
  • Bar
  • Breakfast [buffet]
  • Coffee shop
  • Happy hour
  • Restaurants
  • Room service [24-hour]
  • Vending machine
Services and conveniences
  • Air conditioning in public area
  • Contactless check-in/out
  • Convenience store
  • Daily housekeeping
  • Dry cleaning
  • Elevator
  • Food delivery
  • Heating in public area
  • Invoice provided
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Salon
  • Smoke-free property
  • Smoking area
  • Wi-Fi for special events
  • Xerox/fax in business center
For the kids
  • Babysitting service
  • Kids meal
Land sports
  • Golf course (within 3 km)
Access
  • CCTV outside property
  • Check-in/out [express]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed unavailable
  • Safety/security feature
  • Smoke alarms
Getting around
  • Car park [on-site]
  • Rental car
Available in all rooms
  • Air conditioning
  • Alarm clock
  • Baby cot (upon request)
  • Blackout curtains
  • Coffee/tea maker
  • Complimentary tea
  • Daily newspaper
  • Free bottled water unavailable
  • Full kitchen
  • Hair dryer
  • Heating
  • In-room safe box
  • Internet access – LAN
  • Ironing facilities
  • Kitchenette
  • Microwave
  • Non-smoking
  • Radio
  • Refrigerator
  • Satellite/cable channels
  • Shower
  • Smoke detector
  • Telephone
  • Toiletries
  • Wi-Fi [charges apply]
  • Window that opens

Food and dining

Restaurants on site
Me&Mee
  • Cuisine: Chinese
  • Menu: Buffet, A-la-carte

Location

Kawarau Village, 79 Peninsula Road, Kelvin Heights, Queenstown, New Zealand, 9300

Very good7.9

Location

Airports
  • Queenstown Airport (ZQN)
    1.6 km
  • Wanaka Airport (WKA)
    52.9 km
Public transportation
  • The Queenstown Bus Station
    5.3 km
  • Arthurs Point Bus Stop
    5.9 km
Hospital or clinic
  • Lakes District Hospital
    770 m
Shopping
  • Remarkables Market
    1.4 km
Cash withdrawal
  • ATM
    1.1 km

What's nearby

Popular landmarks
  • Queenstown Hill
    4.8 km
  • Queenstown Gardens
    5.4 km
  • Queenstown Mall
    5.4 km
  • Kiwi Birdlife Park
    5.7 km
  • Ben Lomond Track
    5.7 km
  • The Remarkables Ski Area
    7.2 km
  • Coronet Peak
    11.3 km
  • Chard Farm Winery
    12.1 km
  • Gibbston Valley Winery
    14.8 km
  • Peregrine Wines
    17.5 km
Nearby landmarks
  • Lakes District Hospital
    770 m
  • The Remarkable Sweet Shop
    950 m
  • Remarkables Park
    1.1 km
  • Remarkables Park Shopping Centre
    1.2 km
  • Southern Institute of Technology - Queenstown Campus
    1.2 km
  • Smiths City Group Limited
    1.2 km
  • Frankton Arm Tavern
    1.2 km
  • Alpine Aqualand
    1.4 km
  • Remarkables Market
    1.4 km
  • Queenstown Event Centre
    1.4 km
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-0 year(s)
Stay for free if using existing bedding.
Baby cot/crib may be requested directly from the property. Subject to availability.
Children 1-17 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 18 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • Credit Card payments relating to New Zealand hotels incur a merchant service fee of 1.5% in addition to the total amount payable. Applies to selected rate products.
  • Parking is available at an additional charge. Guests are required to contact the property after receiving booking confirmation.
  • A Refundable Security Deposit of NZ$1 per booking will be charged upon reservation. Please get in touch with the property for further details."
  • A refundable security deposit of NZD 1 is required at check-in to cover any charges or damages incurred during the stay.
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from15:00
  • Check-out until11:00
Getting around
  • Travel time to airport (minutes)5
Extras
  • Daily Internet/Wi-Fi fee10 NZD
  • Breakfast charge (unless included in room price)36 NZD
The property
  • Non-smoking rooms/floorsyes
  • Number of restaurants2
  • Number of bars/lounges2
Parking
  • Daily parking fee20 NZD

Reviews of DoubleTree by Hilton Queenstown from real guests

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All ratings and comments on Agoda are from verified guests who must complete a stay before submitting a review.

Provided by verified guests of

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8.5

Excellent

Recent ratings trend

10 most recent verified ratings received by the property

  • 9.6
  • 8.8
  • 6.8
  • 10
  • 2.0
  • 7.2
  • 8.0
  • 10
  • 6.4
  • 10

Most recent

  • Cleanliness score 9.1 out of 10 and is a high score in Queenstown
    Cleanliness9.1
  • Room comfort and quality score 9 out of 10 and is a high score in Queenstown
    Room comfort and quality9.0
  • Service score 8.8 out of 10 and is a high score in Queenstown
    Service8.8
  • Value for money score 8.5 out of 10 and is a high score in Queenstown
    Value for money8.5
  • Facilities score 8.3 out of 10
    Facilities8.3
  • Location score 7.9 out of 10
    Location7.9
High score for Queenstown

Rating

9+ Exceptional (288)
8-9 Excellent (174)
7-8 Very Good (129)
6-7 Good (32)
<6 Below Expectation (63)

Review summary

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The hotel has received praise for its friendly and helpful staff, who have been highlighted in several guest reviews. Its location is convenient with easy access to water taxis and nearby Hilton facilities. Guests have reported comfortable beds and warm showers. The hotel also provides quality facilities, such as a gym for guests to stay active during their stay. Lastly, the lakeside location with a breathtaking mountain view has been mentioned by many guests as a highlight.

Parking with fee is a frequent concern among guests, mentioned by some reviews.

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Show reviews that mention 

Location

Mentioned in 60 reviews
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63% Positive
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36% Unfavourable

Service

Mentioned in 57 reviews
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82% Positive
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17% Unfavourable

Parking

Mentioned in 35 reviews
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8% Positive
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91% Unfavourable

Room view

Mentioned in 31 reviews
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74% Positive
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25% Unfavourable

Cleanliness

Mentioned in 28 reviews
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64% Positive
sentiment-negative-indicator
35% Unfavourable

Room comfort

Mentioned in 23 reviews
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65% Positive
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34% Unfavourable

Breakfast

Mentioned in 16 reviews
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62% Positive
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37% Unfavourable

Kitchen

Mentioned in 15 reviews
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86% Positive
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13% Unfavourable

In room amenities

Mentioned in 13 reviews
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84% Positive
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15% Unfavourable
Showing 686 verified guest comments
Changed to review page 1
  1. 8.8
    Excellent
    Hilary from United States
    Solo traveler
    King Guestroom with Kitchenette
    Stayed 1 night in November 2025

    “Clean, well designed room”

    I ended up here unexpectedly after my flight was diverted to Christchurch, back to Auckland, and finally was able to land in Queenstown. I missed my bus requiring the over night stay. I got in late so only spoke to the staff member who checked me in. The process was quick and easy. The room was uniquely designed with a kitchenette, seating area with couch and TV, and a separate sleeping nook. I liked the motion sensor light at the bottom of the vanity that let you visit the bathroom at night without having to turn a light on. It would have been nice if there were some USB charging ports. Also, better signage in the hallways would be helpful. I couldn't find the elevator in the morning and going down the stairs put me at a locked door. Otherwise it was a great stay. The price was more than what I'd usually pay, but it was the cheapest I found booking for that night.

    Reviewed November 15, 2025
  2. 10.0
    Exceptional
    Sai from New Zealand
    Couple
    KING DELUXE LAKEVIEW WITH KITCHENETTE
    Stayed 5 nights in May 2025

    “Exceptional Stay with Stunning Views and Warm Hospitality"”

    We recently stayed at the DoubleTree by Hilton Queenstown for five nights (May 2025) and had a truly wonderful experience. From the moment we checked in, the staff (Aldrich) made us feel welcomed and at home. The signature warm cookie was a lovely touch after a long journey! The room was spacious, clean, and well-equipped with everything we needed—including a comfortable bed, modern bathroom, and a small kitchenette, which was very convenient for a longer stay. I particularly loved waking up to the incredible lake views each morning—absolutely breathtaking. The hotel is in a peaceful location by the lake, yet still close to the airport and just a short drive or water taxi away from Queenstown’s town center. I appreciated the quiet, relaxing atmosphere after busy days of exploring. If I had to point out anything, it would be that the parking area can be a bit tight during busy hours—but it was always manageable. Overall, I highly recommend DoubleTree by Hilton Queenstown to anyone looking for comfort, convenience, and great service in a stunning setting. I’ll definitely be back on my next visit to Queenstown.

    Reviewed May 27, 2025
  3. 10.0
    Exceptional
    Alicia from Singapore
    Couple
    KING DELUXE LAKEVIEW WITH KITCHENETTE
    Stayed 1 night in September 2025

    “Exceptional Stay ”

    This hotel offers a nice view of the lake that truly enhances the experience, complemented by impeccable housekeeping that kept everything spotless. Bathroom facilities were modern and well-maintained, and the bed, sheets and pillows were extremely comfortable. The front desk staff's friendliness and attentiveness made sure every need was met and both the check-in and check-out process was seamless.

    Reviewed September 26, 2025
  4. 10.0
    Exceptional
    SANTUL from India
    Family with teens
    KING DELUXE LAKEVIEW WITH KITCHENETTE
    Stayed 5 nights in November 2025

    “Perfect peaceful stay”

    Breakfast nice omlettes great, very nice staff. Mona, Radinla, Melissa and all the staff at the breakfast/bar area, cleaning staff as well were all very friendly and nice we really enjoyed our stay here

    Reviewed November 07, 2025
  5. 8.0
    Excellent
    Sam from New Zealand
    Couple
    Twin Guestroom With Kitchenette
    Stayed 3 nights in October 2024

    “Great Stay”

    We enjoyed the 2 restaurants Wakatipu Grill and Stacks. The cleaner just need to check daily that all supplies on bathroom are re-filled. We have to ask for Conditioner on 3rd day as there was none on the 1st night. Same as for the Body Wash empty but was never refilled when we stayed for 3 nights. Glad that bathroom supplies was Crabtree & Evelyn- UK brand that I have been using for a long time now. Breakfast at Double Tree Ground Floor was very disappointing, no fresh fruit aside from some sour kiwifruit and pineapple, it should be held at Wakatipu Grill with the Lake view would be much better. Not worth the $32 pp. we paid as we did not even went for a 2nd round. Limited choice of hot food and danish pastries. Location wise we knew we had to catch the water ferry which we enjoyed even though it was quite costly.

    Reviewed October 25, 2024
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