This property is in high demand!
Booked 14 times in last 24 hr
Gold star ratings are provided by the property to reflect the comfort, facilities, and amenities you can expect.

- Breakfast gets strong praise for its wide buffet spread, with many rev...
The breakfast is perfect for every kind of culture

- Beds get strong reviews for comfort, with big beds, supportive pillows...
Bed was comfortable.

- Position between the airport and central HCMC makes District 1, nearby...
I am always so happy to stay here whenever I travel to HCMC.

- Business travel works well here, especially for work trips that need q...
We had event in this hotel, exceed expectations

- Swimming pool gets frequent praise for being clean and relaxing, with...
Free Wi-Fi
Swimming pool
Free parking
Spa
Front desk [24-hour]
Fitness center
Restaurants
Bar
Booked 14 times in last 24 hr
Nearest transportation options
•
Saigon Railway Station is within 1.63 km
Location rating score
There are 44 places in walking distance!
| Value for money | 8.8 |
| Distance to city center | 4km |
| Location rating | 8.5 |
| Nearest airport | Tan Son Nhat International Airport (SGN) |
| Distance to airport | 2.9 km |
8.8
Excellent
9.2
Exceptional
8.5
Excellent
8.9
Excellent
10.0
Exceptional
Experience your getaway the perfect way with a beverage in your hand at Eastin Grand Hotel Saigon's bar available right in front of your doorstep for whenever you need a drink or two.
Eastin Grand Hotel Saigon provides airport transfer service upon request with an additional fee of 22 VND in local currency. To request, check the box on the booking form just before the payment page.
While staying at Eastin Grand Hotel Saigon, you can delight in the swimming pool facility to get your day started the right way with a splash for a stimulating morning or evening.
Yes! Eastin Grand Hotel Saigon features dry cleaning service that is available all throughout your stay, making sure you're always looking your best in your favorite outfit. Please contact the property for more information.
At Eastin Grand Hotel Saigon, travelers can take part in contactless check-in and check-out option provided by this property for your comfort and safety.
Eastin Grand Hotel Saigon's policy regarding children's bedding considers guests age 16 years and older as adults, and therefore requires an extra bed. If an additional charge applies, you can find additional information about specific child policy and age range for this property, by checking the "Property policies" section located in the property page for more details.
The typical room rate for Eastin Grand Hotel Saigon in the past month is 2407349.9 VND, compared to city's average of 973084.89 VND.
Past couple travelers that have stayed at this property have given Eastin Grand Hotel Saigon an average rating of 8.8. You can look up on more descriptive customer assessments, and feedback by filtering for a specific type of verified guest travelers down in the review section.
Past local travelers that have stayed at this property have given Eastin Grand Hotel Saigon an average rating of 9.0. You can look up on more comprehensive customer ratings, and responses for this property down in the review section.
Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guest visitors checking in or out before or after the specified time frame may be charged an additional fee.
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Experience Luxury and Convenience at Eastin Grand Hotel Saigon
Welcome to Eastin Grand Hotel Saigon, a luxurious 5-star hotel located in the heart of Ho Chi Minh City, Vietnam. With its prime location and exceptional amenities, this hotel offers a perfect blend of comfort, convenience, and sophistication. Whether you are traveling for business or leisure, Eastin Grand Hotel Saigon is the ideal choice for a memorable stay.
With only a 10-minute drive from the airport, you can easily reach the hotel and start your journey in no time. Eastin Grand Hotel Saigon boasts 268 beautifully appointed rooms, ensuring a comfortable and relaxing stay for all guests. Each room is thoughtfully designed with modern furnishings and elegant decor, creating a serene ambiance that will make you feel right at home.
Check-in at Eastin Grand Hotel Saigon begins at 02:00 PM, allowing you to settle in and unwind after your journey. The hotel's check-out time is at 12:00 PM, giving you ample time to enjoy a leisurely morning before departing. The friendly and attentive staff are always ready to assist you with any requests or inquiries, ensuring a seamless and hassle-free experience throughout your stay.
Situated just 4 kilometers away from the city center, Eastin Grand Hotel Saigon offers the perfect balance between tranquility and accessibility. Whether you wish to explore the vibrant cityscape or relax in the hotel's serene surroundings, you have the best of both worlds at your fingertips. Additionally, this hotel warmly welcomes families with children between the ages of 2 to 15, as they can stay free of charge, making it an ideal choice for a family getaway.
Experience the epitome of luxury and convenience at Eastin Grand Hotel Saigon. From its prime location to its impeccable service and stylish accommodations, this hotel ensures a memorable stay for every guest. Book your stay today and indulge in a truly exceptional experience in the heart of Ho Chi Minh City.
Unwind and Indulge at Eastin Grand Hotel Saigon's Entertainment Facilities
Eastin Grand Hotel Saigon offers a wide range of entertainment facilities that are sure to enhance your stay in Ho Chi Minh City. Whether you're in the mood for shopping, gaming, or simply relaxing, this hotel has it all.
Step into the vibrant world of retail therapy at the on-site shops, where you can browse through a variety of trendy fashion items, accessories, and souvenirs. For those feeling lucky, the casino offers an exciting gaming experience with a range of table games and slot machines.
After a day of exploring the city, unwind at the hotel's bar, where you can enjoy a refreshing cocktail or a glass of wine in a cozy and stylish setting. If you're in need of some pampering, head to the salon for a rejuvenating hair treatment or indulge in a soothing massage at the spa. The sauna and steam room are perfect for unwinding and detoxifying, while the shared lounge/TV area provides a comfortable space to relax and catch up on your favorite shows.
Don't forget to visit the gift/souvenir shop before you leave, where you can find unique mementos to remember your stay at Eastin Grand Hotel Saigon. With its array of entertainment facilities, this hotel ensures that every guest has a memorable and enjoyable experience.
Stay Active and Energized at Eastin Grand Hotel Saigon
At Eastin Grand Hotel Saigon, we understand the importance of staying active and energized during your stay. That's why we offer an impressive range of sports facilities to cater to all your fitness needs. Dive into our indoor pool for a refreshing swim or soak up the sun by our outdoor pool, perfect for leisurely laps or simply lounging with a cool drink in hand.
For the golf enthusiasts, our hotel boasts an on-site golf course, allowing you to practice your swing and enjoy a challenging game amidst lush greenery. If you prefer a more intense workout, head to our state-of-the-art fitness center, equipped with modern machines and equipment to help you reach your fitness goals.
Tennis enthusiasts will be delighted to find our well-maintained tennis courts, where you can engage in a friendly match or take lessons from our experienced instructors. And if you're looking for a fun and unique activity, our bowling alley is the perfect spot to gather with friends or family for a friendly competition. Best of all, access to our fitness center is complimentary for all guests, ensuring that you can stay active and energized throughout your stay at Eastin Grand Hotel Saigon.
Convenience at Your Fingertips at Eastin Grand Hotel Saigon
Welcome to Eastin Grand Hotel Saigon, where convenience is a top priority. Our hotel offers a wide range of facilities and services to ensure a comfortable and hassle-free stay for our guests.
Start your day right with our 24-hour room service, allowing you to enjoy a delicious meal or refreshing beverage at any time. Our laundry service ensures that your clothes are always fresh and clean, while our dry cleaning service takes care of any special garments or delicate fabrics.
For added convenience, we offer express check-in/check-out and luggage storage facilities, making it easy for you to settle in or check out quickly. Our concierge is also available to assist you with any travel arrangements or recommendations you may need.
Stay connected with our complimentary Wi-Fi, available in all rooms and public areas. Whether you need to catch up on work or stay in touch with loved ones, you can do so effortlessly. We also provide safety deposit boxes for your peace of mind.
If you're a smoker, we have a designated smoking area where you can indulge in your habit without disturbing other guests. Additionally, our hotel features a convenience store, ensuring that you have access to any essentials or snacks you may need during your stay.
With daily housekeeping, you can relax and enjoy your time at Eastin Grand Hotel Saigon, knowing that your room will always be clean and tidy. We strive to provide the utmost convenience for our guests, making your stay with us a memorable and enjoyable one.
Convenient Transport Facilities at Eastin Grand Hotel Saigon
At Eastin Grand Hotel Saigon, we understand the importance of hassle-free transportation during your stay. That's why we offer a range of convenient transport facilities to ensure your journey is smooth and enjoyable.
Starting with airport transfer, our dedicated team will be ready to welcome you upon arrival at Ho Chi Minh City's airport. Sit back and relax as we take care of your transportation needs, providing a seamless transfer to and from the hotel.
For those looking to explore the vibrant city, our tour desk is at your service. Our knowledgeable staff can assist you in planning and booking exciting tours and excursions, allowing you to discover the best of what Ho Chi Minh City has to offer.
Parking is made easy with our valet parking and car park facilities. Whether you prefer to drive yourself or have someone park your car, we've got you covered. Our onsite car park is free of charge, ensuring you have a secure place to leave your vehicle while you explore the city.
To make getting around even more convenient, we offer a shuttle service to key attractions and shopping areas. Hop on our shuttle and enjoy a hassle-free ride to popular destinations in the city.
If you prefer the flexibility of taking a taxi, our hotel can arrange a taxi service for you. Simply let our friendly staff know your destination, and we'll take care of the rest.
For those planning to attend events or shows, our ticket service will ensure you have easy access to the best seats in town. Let us take care of the details while you sit back and enjoy the entertainment.
At Eastin Grand Hotel Saigon, we prioritize your convenience and comfort, providing a range of transport facilities to enhance your stay in Ho Chi Minh City. Book your stay with us today and experience seamless transportation throughout your visit.
Luxurious Room Facilities at Eastin Grand Hotel Saigon
Experience ultimate comfort and convenience at Eastin Grand Hotel Saigon with its array of luxurious room facilities. Each room is equipped with air conditioning, ensuring a cool and comfortable stay throughout your visit. Indulge in the plush bathrobes provided, adding an extra touch of luxury to your stay. Stay up-to-date with the latest news with a complimentary daily newspaper delivered to your room. Get ready for the day ahead with the convenience of a hair dryer, available in every room. Enjoy your favorite shows and movies on the television provided, offering a range of channels to suit all preferences. Quench your thirst with the well-stocked mini bar, offering a variety of beverages and snacks. Stay entertained with the satellite/cable TV, providing a wide selection of channels to choose from. Keep your drinks and snacks cool with the refrigerator available in each room. With these exceptional room facilities, Eastin Grand Hotel Saigon ensures a memorable and comfortable stay for all guests.
Indulge in Culinary Delights at Eastin Grand Hotel Saigon
At Eastin Grand Hotel Saigon, guests can embark on a gastronomic journey with a range of dining facilities that cater to every palate. Start your day with a scrumptious breakfast buffet, offering an array of international and local delicacies to satisfy your taste buds. The hotel's coffee shop is the perfect spot to unwind and enjoy a cup of freshly brewed coffee or indulge in a selection of pastries and light snacks. For a more sophisticated dining experience, head to the hotel's restaurant, where you can savor a variety of exquisite dishes prepared by talented chefs. Whether you prefer to dine in the comfort of your room or explore the culinary offerings within the hotel, the 24-hour room service ensures that you can enjoy a delectable meal at any time of the day. With daily housekeeping, you can rest assured that your dining experience will be complemented by a clean and inviting atmosphere.
Luxurious and Comfortable Rooms at Eastin Grand Hotel Saigon
Eastin Grand Hotel Saigon offers a range of stylish and well-appointed rooms to suit every traveler's needs. Choose from the Club Deluxe room, featuring 32 square meters of space and a comfortable King or Twin bed. For those seeking a little extra luxury, the Club Premium room offers 38 square meters of space and a plush King bed.
If you prefer a cozy and inviting atmosphere, the Deluxe room is ideal with its 32 square meters of space and the option of either two Single beds or one Double bed. The Premium Deluxe King Bed room provides a generous 38 square meters of space, perfect for those who desire extra room to relax and unwind.
Booking these exceptional rooms on Agoda ensures that you get the best prices and a hassle-free experience. With Agoda's easy-to-use platform, you can browse and book your preferred room type at Eastin Grand Hotel Saigon with just a few clicks. Take advantage of Agoda's exclusive deals and discounts to make your stay at this remarkable hotel even more affordable and enjoyable.
Discover the Vibrant Neighborhood of Phú Nhuận in Ho Chi Minh City
Nestled in the bustling city of Ho Chi Minh, the neighborhood of Phú Nhuận offers a vibrant and authentic experience for visitors. Located just a short distance from the Eastin Grand Hotel Saigon, this district is known for its lively atmosphere, rich cultural heritage, and a wide array of attractions.
One of the highlights of Phú Nhuận is its vibrant street food scene. Wander through the local markets and street stalls, and you'll be greeted by the enticing aromas of Vietnamese delicacies. From hearty bowls of phở, the iconic Vietnamese noodle soup, to the crispy bánh xèo pancakes and fresh spring rolls, there is something to satisfy every palate. Don't miss the chance to try the famous bánh mì, a delicious Vietnamese sandwich filled with a variety of savory ingredients.
Aside from its culinary delights, Phú Nhuận also offers a glimpse into the local culture and history. Visit the historic Gia Định Museum, which showcases artifacts and exhibits that depict the city's past. Take a leisurely stroll along the tree-lined streets and admire the beautiful French colonial architecture that still stands today. For those seeking some retail therapy, Phú Nhuận is home to several shopping centers and boutiques, where you can find everything from fashion and accessories to handicrafts and souvenirs.
Whether you're a food lover, history enthusiast, or simply looking to immerse yourself in the local culture, Phú Nhuận has something for everyone. With its vibrant atmosphere and diverse attractions, this neighborhood is a must-visit destination during your stay at the Eastin Grand Hotel Saigon.
Traveling to Eastin Grand Hotel Saigon from Nearby Airports
When traveling to Ho Chi Minh City, Vietnam, and planning to stay at the Eastin Grand Hotel Saigon in Phú Nhuận, you have a few options for getting from the nearest airports to your accommodation. The most convenient airport to fly into is Tan Son Nhat International Airport, which is located just 6 kilometers away from the hotel.
Upon arrival at Tan Son Nhat International Airport, you can easily reach the Eastin Grand Hotel Saigon by taking a taxi or a ride-sharing service. The journey usually takes around 15 minutes, depending on traffic conditions. Alternatively, you can arrange for a private airport transfer through the hotel, which ensures a hassle-free and comfortable journey to your destination.
If you prefer public transportation, you can also take a bus from the airport to reach the hotel. Bus routes 109 and 49 both pass by the hotel's vicinity, providing an affordable and convenient option for travelers. The bus ride takes approximately 30 minutes, allowing you to enjoy the cityscape along the way.
No matter which mode of transportation you choose, you'll find that reaching Eastin Grand Hotel Saigon from the nearby airports is a breeze. The hotel's prime location in Phú Nhuận ensures easy access to popular tourist attractions, shopping centers, and vibrant nightlife spots in Ho Chi Minh City, making it an ideal choice for both leisure and business travelers.
Discover the Vibrant Surroundings of Eastin Grand Hotel Saigon
Located in the bustling city of Ho Chi Minh, Eastin Grand Hotel Saigon offers a prime location surrounded by a variety of landmarks and attractions. Just a stone's throw away, you'll find Hoang Van Thu Street, a vibrant avenue lined with shops, restaurants, and cafes, perfect for a leisurely stroll or some retail therapy.
For those interested in exploring the local culture and history, Viện Y dược học dân tộc is within walking distance. This institute showcases traditional medicine practices and offers a fascinating insight into Vietnam's healing traditions.
If you're in need of some groceries or want to experience a local supermarket, Co.opmart Rạch Miễu is just a short distance away. Here, you can browse through a wide selection of fresh produce, local delicacies, and household items.
Sports enthusiasts will be delighted to discover Nhà thi đấu Quân khu 7 nearby. This sports arena hosts a range of exciting events and competitions, providing entertainment for both locals and visitors.
For those seeking medical assistance, An Sinh Hospital and Bệnh viện Phú Nhuận are conveniently located in the vicinity, ensuring peace of mind during your stay.
Additionally, Eastin Grand Hotel Saigon is situated near Le Van Sy Street, offering easy access to various dining options, from Vietnamese street food stalls to upscale restaurants.
With its central location, Eastin Grand Hotel Saigon provides the perfect base for exploring the vibrant surroundings and immersing yourself in the rich culture and attractions of Ho Chi Minh City.
A Culinary Adventure Awaits
Indulge in a culinary adventure right at your doorstep when you stay at Eastin Grand Hotel Saigon. With an array of dining options within walking distance, you'll be spoiled for choice. Start your day with a delicious breakfast at Mars & Venus, a charming café known for its delectable pastries and freshly brewed coffee. For an authentic taste of Thailand, head to Khao Thai Restaurant, where you can savor traditional Thai dishes bursting with flavors. Craving some local Vietnamese cuisine? Look no further than Com tam suon dao duy anh, a popular eatery serving mouthwatering rice dishes topped with succulent grilled pork. For a sophisticated dining experience, make your way to L'etage, a rooftop restaurant offering panoramic views of the city and a menu featuring a fusion of international and Vietnamese cuisine. If you're in the mood for a casual bite or a refreshing drink, Oasis Cafe is the perfect spot to unwind. Hoi Quan Pedco is a must-visit for seafood lovers, offering a wide selection of fresh seafood dishes. Coffee enthusiasts will love Tram Coffee, a cozy café serving aromatic Vietnamese coffee. The Guys Cafe is a trendy hangout known for its specialty coffees and delicious pastries. For a unique dining experience, head to Crab - Grill and Draught Beer, where you can enjoy mouthwatering seafood dishes paired with a wide selection of craft beers. And if you're in the mood for some hearty Vietnamese beef dishes, Lam Bo Restaurant is the place to go. With such a diverse range of dining options nearby, your taste buds are in for a treat during your stay at Eastin Grand Hotel Saigon.
Shop Till You Drop
Located in the heart of Ho Chi Minh City, Eastin Grand Hotel Saigon is surrounded by a plethora of shopping landmarks that cater to every shopaholic's delight. Just a short stroll away, you'll find Maison de Bunga, a charming boutique known for its unique collection of clothing and accessories. Whether you're looking for trendy fashion pieces or one-of-a-kind souvenirs, Maison de Bunga has it all. For leather enthusiasts, Ponagar Handmade Leather Goods is a must-visit. This hidden gem offers beautifully crafted leather products, from bags and wallets to belts and shoes. Indulge in a shopping spree and bring home exquisite items that will be cherished for years to come.
Affordable Luxury: Experience the Best Value at Eastin Grand Hotel Saigon
At Eastin Grand Hotel Saigon, you can indulge in luxury without breaking the bank. With an average price of just $92 per room, this hotel offers exceptional value for money in the vibrant city of Ho Chi Minh. Compared to the average price of a hotel room in the city, which is $62, Eastin Grand Hotel Saigon provides an affordable option for travelers seeking a comfortable and stylish stay.
Nestled in the heart of Ho Chi Minh City, Eastin Grand Hotel Saigon boasts modern and spacious rooms that are elegantly designed with contemporary furnishings. Each room is equipped with top-notch amenities, ensuring a comfortable and convenient stay for all guests. From the moment you step into the hotel's grand lobby, you'll be greeted with warm hospitality and a sense of luxury that surpasses its affordable price tag.
Whether you're visiting for business or leisure, Eastin Grand Hotel Saigon offers an array of facilities and services to cater to your every need. Take a dip in the rooftop pool while enjoying panoramic views of the city skyline, or indulge in a rejuvenating spa treatment at the hotel's wellness center. With its prime location, you'll have easy access to popular attractions, shopping districts, and vibrant nightlife. Experience the best of Ho Chi Minh City without compromising on comfort or budget at Eastin Grand Hotel Saigon.
Excellent Location, Clean Rooms, and Friendly Staff
Eastin Grand Hotel Saigon in Ho Chi Minh City is highly recommended by its satisfied guests for its excellent location, clean rooms, and friendly staff. The hotel is conveniently situated in a prime area, allowing guests to easily explore the city's attractions. The rooms are meticulously cleaned and well-maintained, providing a comfortable and pleasant stay. The staff members are known for their warm hospitality and accommodating nature, making guests feel welcomed and valued. The hotel's English-speaking staff is a standout feature, ensuring effective communication and a hassle-free experience for international travelers. Additionally, the buffet breakfast is excellent, offering a wide variety of delicious options. Guests can also enjoy the hotel's beautiful pool and well-equipped gym. Overall, Eastin Grand Hotel Saigon provides a top-notch experience with its great service, comfortable rooms, and convenient location.
Exceptional Customer Reviews at Eastin Grand Hotel Saigon
Eastin Grand Hotel Saigon in Ho Chi Minh City, Vietnam has received exceptional customer reviews, making it a top choice for travelers seeking a memorable stay. With an overall rating of 8.7, this hotel has consistently impressed guests with its outstanding service and amenities.
One of the highlights of Eastin Grand Hotel Saigon is its excellent value for money, scoring an impressive 8.6 in this category. Guests have praised the hotel for offering luxurious accommodations and top-notch facilities at affordable prices. Whether you are a business traveler or on a leisure trip, you can expect to enjoy a comfortable and enjoyable stay without breaking the bank.
Furthermore, the hotel's facilities have also received high praise, with a rating of 8.6. Guests have raved about the well-maintained swimming pool, fully-equipped fitness center, and relaxing spa facilities. Whether you want to unwind after a long day of exploring the city or stay active during your trip, Eastin Grand Hotel Saigon has you covered with its impressive range of amenities.
Excellent8.7
Facilities
Excellent8.5
Location
Airport and City Central Shuttle bus service is available on request during limited hours. Guest must contact out Tour Desk or Hotel lobby two hours in advance.
All ratings and comments on Agoda are from verified guests who must complete a stay before submitting a review.
Provided by verified guests of

Excellent
10 most recent verified ratings received by the property
Most recent
From 5,957 reviews
•Breakfast: Breakfast gets strong praise for its wide buffet spread, with many reviews highlighting Asian and Western choices and fresh items like pho, coffee, and made-to-order drinks. (41 mentions)
•Airport Access: Quick airport access keeps TSN International Airport within about 10 minutes for many stays, making stopovers, late arrivals, and early flights easy. (30 mentions)
•General Services: Staff consistently stay friendly, attentive, and professional across reception, housekeeping, and dining service. (28 mentions)
•Room Cleanliness: Clean rooms and well-kept public areas come up often, with many reviews calling the hotel spotless or top-notch for cleanliness. (23 mentions)
•Value for Money: Value for money stands out repeatedly, especially for a five-star stay near the airport. (20 mentions)
•Room Comfort: Large, comfortable rooms come up often, with spacious layouts, cozy decor, and enough space for longer stays or three-person occupancy. (15 mentions)
Service
Cleanliness
Breakfast
Location
Airport access
Room comfort
Room size
Pool
Check in
10.0Exceptional
The room is spacious with complete amenities. The inside of the room is clean, and the housekeeping staff clean well during the day, keeping it as clean as on the first night of our stay. The accommodation is close to the airport, and it takes about 20 minutes to travel into the city.
Dear Valued Guest, Thank you for your kind feedback. We’re delighted that you enjoyed our spacious and well-equipped rooms, as well as the cleanliness maintained by our Housekeeping team throughout your stay. We’re also pleased that our convenient location near the airport suited your needs. We look forward to welcoming you back again soon. Warm regards, Eastin Grand Hotel Saigon
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9.2Exceptional
The hotel is close to the airport. The rooms are large and comfortable. The staff is good, and the breakfast is complete. However, the hotel is far from shopping areas and requires a taxi to get there. Overall, it was a comfortable stay.
Dear Palad, Thank you very much for your kind review. We are glad that you had a comfortable stay with us. Wishing you continued safe travels and we look forward to welcoming you back soon. Best Regards, Leon Dolle - General Manager
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10.0Exceptional
The breakfast is really delicious. The gym and pool are in the same area, and there are outdoor shower facilities, which made it great for exercising and accommodating. It was also convenient to move to the first team, and just a short walk away, there are good restaurants and massage places. There's also an electronic casino on the first floor, which was nice to stop by for a bit.
Dear Valued Guest Thank you very much for your kind review. We are glad that you had a comfortable stay with us. Wishing you continued safe travels and we look forward to welcoming you back soon. Best Regards, Eastin Grand Hotel Saigon
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8.8Excellent
It is conveniently located near the airport, and the facilities are clean and nice. The breakfast is really diverse and plentiful. Although it is somewhat far from the city center, being close to the airport would be an advantage for travelers on a layover or stopover. The staff are also exceptionally friendly.
Dear Valued Guest Thank you very much for your kind review. We are glad that you had a comfortable stay with us. Wishing you continued safe travels and we look forward to welcoming you back soon. Best Regards, Eastin Grand Hotel Saigon
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10.0Exceptional
“The response to inquiries is good.”
The hotel was very clean, and the room was spacious and comfortable. After returning home, I checked my card statement and found a charge I didn't recognize. When I inquired about it, they responded very kindly and resolved the issue! (In the end, it turned out that the charge was for coffee I bought at a cafe a short walk from the hotel, which was part of the same chain, so it appeared on the statement under the hotel's name.) I will confidently use it again.
Dear NAO, Thank you for your kind feedback. We’re delighted to hear that you enjoyed the cleanliness of the hotel and found your room spacious and comfortable. We’re also pleased that our team was able to assist you in clarifying the credit card transaction and help resolve your concern. Your understanding and trust mean a great deal to us. Thank you once again for your support. We look forward to welcoming you back on your next visit and ensuring another worry-free stay. Warm regards, Eastin Grand Hotel Saigon
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