Empress Hotel

4 stars out of 5
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Gold star ratings are provided by the property to reflect the comfort, facilities, and amenities you can expect.

199/42 Changklan Road, Chang Khlan, Chiang Mai, Thailand, 50100

Highlights

Ideal location

- Walking distance to Night Bazaar, Old City/Tha Phae walking street, an...

Excellent option in Chiang Mai
Great swimming pool

- Pool area gets strong approval for cleanliness, pleasant deck space, a...

Swimming pool very nice 👍
Highly reviewed check-in/out

- Check-in and check-out processes are described as smooth and efficient...

Professional guest services

- Staff consistently provides friendly, attentive service with welcome g...

Friendly and professional staff, excellent service and food.
Top value

- Consistent comments about good value, with several guests calling the...

Good value for money compared to others in the area.

Facilities

Free Wi-Fi

Swimming pool

Free parking

Spa

Front desk [24-hour]

Fitness center

Restaurants

Bar

About us

Empress Hotel offers an unforgettable stay with a unique Muay Thai ring and an elevated pool with stunning views. Enjoy diverse dining options in a vibrant atmosphere. Ideally located near the Night Bazaar, it's the perfect base for exploring Chiang Mai's rich culture and attractions. Empress Hotel, located in vibrant Chang Khlan, is perfect for exploration with nearby markets, traditional temples, and riverside views. After a day of adventure, guests can relax in the indoor pool and steam room. The breakfast takeaway service suits active travelers. Rooms offer climate control and complimentary Wi-Fi, with some featuring stunning city skyline or mountain views. The Yi Peng Lantern Festival and Chiang Mai Night Bazaar are a short walk away, ensuring a culturally rich experience. [Some content may be Generative AI assisted. Inaccuracies may occur.]

This property is in high demand!

5 travelers have booked today.

Service 8.8
Cleanliness 8.7
Value for money 8.6
Facilities 8.4

Based on 4,266 verified reviews

Service

8.8

Cleanliness

8.7

Value for money

8.6

Facilities

8.4

Location

8.4

Room comfort and qua...

8.3

  • "Had a pleasant and comfortable stay at the Tree Tara."
  • "Everyone is so nice, and their breakfast buffet is amazing."
  • "I will definitely stay at Empress Hotel upon my next trip."
  • "Great stay, place has good location and staff is excellent."
  • "This hotel was absolutely amazing, we couldn’t fault it."
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Nearest transportation options

Chiang Mai Railway Station is within 1.93 km

See map

8.4Excellent

Location rating score

Excellent location - 940 meters from city center
Exceptional for walking
More details on walking
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There are 77 places in walking distance!

Parking
FREE
Walkable places
Art in Paradise
110 m
Art in Paradise, Chiang Mai 3D Art Museum
110 m
Ambassador Fashions
150 m
Hamerkaz lametayel
210 m
Elephant Pride Sanctuary
240 m
Popular landmarks
Chiang Mai Night Bazaar
1.1 km
Wua Lai Walking Street
1.5 km
Tha Phae Gate
1.5 km
Wat Chedi Luang
1.9 km
Wat Phra Singh (Gold Temple)
2.4 km
Closest landmarks
Crystal Cave Pub
20 m
Central Chiangmai Memorial Hospital
370 m
Peak Spa & Beauty Salon
400 m
Orthodox Church of St. Vladimir
420 m
Veterinary Clinic
430 m

Good to know

Value for money8.6
Distance to city center0.5 km
Location rating8.4
Nearest airportChiang Mai International Airport (CNX)
Distance to airport3.9 km

Select your room

1/18

Deluxe

32 m²/344 ft²
2 single beds or 1 king bed
Mountain view

9.0

Excellent

Room comfort and quality
  • Mobility accessibility

  • Electric kettle

  • Bathrobes

  • Bathtub

  • Cleaning products

  • Hair dryer

  • Mirror

  • Private bathroom

  • Separate shower/bathtub

  • Shower

1/18

Superior

32 m²/344 ft²
2 single beds or 1 king bed
Mountain view
Preferred by Couples

8.9

Excellent

Room comfort and quality
  • Mobility accessibility

  • Bathrobes

  • Bathtub

  • Cleaning products

  • Hair dryer

  • Mirror

  • Private bathroom

  • Separate shower/bathtub

  • Shower

  • Toiletries

1/18

Executive

32 m²/344 ft²
1 king bed or 2 single beds
City view

8.9

Excellent

Room comfort and quality
  • Mobility accessibility

  • Electric kettle

  • Bathrobes

  • Bathtub

  • Cleaning products

  • Hair dryer

  • Mirror

  • Private bathroom

  • Separate shower/bathtub

  • Shower

1/18

Family Suite

108 m²/1163 ft²
1 king bed
Mountain view
Fits groups

9.0

Exceptional

Room comfort and quality
  • Mobility accessibility

  • Electric kettle

  • Additional bathroom

  • Bathrobes

  • Bathtub

  • Cleaning products

  • Hair dryer

  • Mirror

  • Private bathroom

  • Separate shower/bathtub

1/14

Studio Suite

38 m²/409 ft²
1 king bed
City view

8.8

Excellent

Room comfort and quality
  • Mobility accessibility

  • Bathrobes

  • Bathtub

  • Cleaning products

  • Hair dryer

  • Mirror

  • Private bathroom

  • Separate shower/bathtub

  • Shower

  • Toiletries

1/13

Executive Suite

64 m²/689 ft²
1 king bed
City view

9.4

Exceptional

Room comfort and quality
  • Mobility accessibility

  • Bathrobes

  • Bathtub

  • Cleaning products

  • Hair dryer

  • Mirror

  • Private bathroom

  • Separate shower/bathtub

  • Shower

  • Toiletries

1/3

Executive Room

32 m²/344 ft²
Pool view
  • TV

1/3

Deluxe Room

32 m²/344 ft²
Pool view
  • TV

1/3

Superior Room

32 m²/344 ft²
City view
  • TV

1/1

Imperial Suite

94 m²/1012 ft²
1 king bed
  • Mobility accessibility

  • Bathrobes

  • Cleaning products

  • Hair dryer

  • Mirror

  • Separate shower/bathtub

  • Shower

  • Towels

  • Internet access – wireless

  • On-demand movies

Frequently asked questions

Empress Hotel features free fitness center that is conveniently situated at the tip of your finger, making it possible for you to get your daily exercise in at any hour of the day so you can spend your holiday break the way you want. For more details, please contact the property for more information.

Yes! Empress Hotel offers laundry service at your grasp for whenever you need your favorite shirts or dresses clean and fresh all throughout your vacation. Please contact the property for more information.

Empress Hotel has car park onsite free of charge for visitors traveling with vehicles to take full advantage when staying at this property. Please contact the property for more information, or log into your Agoda account and contact the property through Agoda's direct message chatbox.

While remaining at Empress Hotel, start off your holiday break by exploring the closest points of interest that are within walking distance to the property which include Art in Paradise, Art in Paradise, Chiang Mai 3D Art Museum, and Ambassador Fashions.

While staying at Empress Hotel, indulge in your early morning or evening stroll at nearby park which include Sukkhaphap Ban Den Park, Railway Park, and Buak Hard Public Park.

Empress Hotel's most popular month where verified tourists have stayed the most is in January.

Past business travelers that have stayed at this property have given Empress Hotel an average rating of 8.5. You can look up more detailed customer reviews and comments by filtering for a specific type of verified travelers down in the review section.

Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may ask for early check-in or late check-out during booking, subject to availability. Travelers checking in or out before or after the designated hours may be charged an additional fee.

Wake up to an amazing buffet and continental breakfast at Empress Hotel. Travelers can enjoy breakfast offered with an additional charge of 450 THB for adults if not included in the room rate. You can save more on breakfast costs with Agoda by booking a room with breakfast, which is generally included for less than buying it at the resort.

Up to 30% off with Agoda Insider Deals!

Prices drop the moment you sign in!

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More about Empress Hotel

More about Empress Hotel

Experience Luxury and Comfort at Empress Hotel

Welcome to Empress Hotel, a 4-star oasis of luxury and comfort nestled in the heart of Chiang Mai, Thailand. With its convenient location just 0.5 km from the city center, this hotel offers the perfect blend of tranquility and accessibility. Whether you're visiting for business or leisure, Empress Hotel provides a warm and inviting atmosphere that will make you feel right at home. Upon arrival, you'll be greeted by our friendly and attentive staff, ready to cater to your every need. Check-in begins at 2:00 PM, allowing you ample time to settle in and unwind after your journey. The hotel boasts 378 tastefully designed rooms, each offering a haven of relaxation and modern amenities. From cozy standard rooms to spacious suites, there's an accommodation option to suit every traveler's preference. Empress Hotel has been a beloved destination since its establishment in 1992. With a recent renovation in 2014, the hotel has seamlessly blended contemporary elegance with traditional Thai charm. The result is a stunning ambiance that exudes sophistication and comfort. Whether you're lounging by the pool, indulging in a spa treatment, or enjoying a meal at one of our exquisite restaurants, you'll be surrounded by an atmosphere of luxury. Families with young children will find Empress Hotel to be an ideal choice. Our child policy allows children between the ages of 2 to 5 to stay free of charge, making it easier for families to create lasting memories together. Our dedicated staff is always on hand to ensure that your little ones are well taken care of, leaving you free to relax and enjoy your stay. Conveniently located just 15 minutes from the airport, Empress Hotel is the perfect base for exploring the vibrant city of Chiang Mai. Whether you're seeking cultural experiences, culinary delights, or outdoor adventures, our knowledgeable concierge team will be delighted to assist you in creating an unforgettable itinerary. Experience the best of Chiang Mai at Empress Hotel, where luxury, comfort, and warm hospitality await. Book your stay with us today and embark on a journey of relaxation and discovery.

Unwind and Indulge in Empress Hotel's Exquisite Entertainment Facilities

Nestled in the heart of Chiang Mai, Empress Hotel offers a range of entertainment facilities that are sure to delight and rejuvenate guests. Whether you're looking to relax, pamper yourself, or explore the vibrant local culture, this hotel has it all. Step into the hotel's charming shops and indulge in a shopping spree, where you can find unique souvenirs and gifts to take back home. After a day of exploring, head to the hotel's stylish bar and unwind with a refreshing cocktail or a glass of fine wine. For those seeking ultimate relaxation, the salon offers a variety of beauty treatments, while the massage services provide a blissful escape from the stresses of everyday life. Empress Hotel also boasts a sauna and steam room, perfect for rejuvenating tired muscles and detoxifying the body. Take a leisurely stroll through the hotel's lush garden, where you can soak up the serene ambiance and admire the beautiful surroundings. With its well-curated gift and souvenir shop, Empress Hotel ensures that guests have access to everything they need for a memorable stay. Indulge in the luxurious entertainment facilities at Empress Hotel and create unforgettable memories during your stay in Chiang Mai.

Unwind and Stay Active at Empress Hotel’s Premier Sports Facilities

Empress Hotel in Chiang Mai offers a perfect blend of relaxation and fitness with its exceptional sports amenities. Guests can indulge in a refreshing swim at the indoor pool, providing a comfortable oasis regardless of the weather. For those who prefer outdoor swimming, the outdoor pool offers a scenic setting to unwind under the sun, complemented by a stylish poolside bar where you can enjoy refreshing drinks and light bites. Fitness enthusiasts will appreciate the free fitness center, equipped with modern equipment to help you maintain your workout routine while traveling. Whether you're looking to start your day with an energizing workout or relax with a leisurely swim, Empress Hotel’s sports facilities cater to all your needs. The combination of indoor and outdoor pools, along with a well-equipped fitness center, ensures that guests can stay active and refreshed throughout their stay, making your visit to Chiang Mai truly memorable.

Convenience Facilities at Empress Hotel Chiang Mai

Empress Hotel Chiang Mai offers a comprehensive range of convenience facilities designed to make your stay effortless and enjoyable. Guests can take advantage of our reliable laundry and dry cleaning services, ensuring your wardrobe stays fresh throughout your visit. For added comfort, our daily housekeeping maintains a pristine environment, while express check-in and check-out streamline your arrival and departure processes. Stay connected with complimentary Wi-Fi available in all rooms and public areas, allowing you to share your experiences or catch up on work effortlessly. For your security and convenience, safety deposit boxes are available for your valuables, and our dedicated concierge team is ready to assist with personalized services and local recommendations. Enjoy exclusive access to the executive lounge, offering a tranquil space to unwind or conduct informal meetings. Luggage storage facilities and a designated smoking area further enhance your convenience, making your stay at Empress Hotel both comfortable and hassle-free.

Convenient Transportation Facilities at Empress Hotel

Empress Hotel in Chiang Mai offers a comprehensive range of transport facilities designed to make your stay seamless and enjoyable. Guests can take advantage of the convenient airport transfer service, ensuring a smooth journey from the airport to the hotel. For those eager to explore the city and its surroundings, the hotel provides organized tours and a reliable ticket service, making sightseeing effortless. Parking is hassle-free with valet parking and an on-site car park, including self-parking options, some of which are complimentary, allowing guests to come and go with ease. Additionally, car hire services are available for travelers wishing to explore Chiang Mai at their own pace, providing ultimate flexibility during your stay.

Luxurious Room Facilities at Empress Hotel

Step into a world of comfort and luxury at Empress Hotel in Chiang Mai, where every detail has been carefully designed to ensure a memorable stay. The hotel offers an array of exceptional room facilities that cater to the needs of discerning travelers. Each room is equipped with air conditioning, allowing you to escape the tropical heat and relax in a cool and comfortable environment. Wrap yourself in soft bathrobes provided by the hotel, and indulge in the ultimate relaxation experience. Stay informed with a complimentary daily newspaper, keeping you up to date with the latest news and events. For entertainment, enjoy a selection of in-house movies on the television, or catch up on your favorite shows with satellite/cable TV channels. The room also comes with a hair dryer, ensuring that you can style your hair effortlessly before heading out to explore the city. Quench your thirst with a refreshing drink from the mini bar, or store your own snacks and beverages in the refrigerator. At Empress Hotel, every aspect of your stay has been thoughtfully considered to provide you with the utmost comfort and convenience.

Exquisite Dining Experiences at Empress Hotel Chiang Mai

Indulge in a delightful culinary journey at the Empress Hotel Chiang Mai, where a variety of dining options await to satisfy every palate. Start your day with a hearty breakfast buffet or a continental breakfast, served daily to energize you for a day of exploration. For a more relaxed dining experience, visit the cozy coffee shop, perfect for enjoying freshly brewed coffee and light snacks in a welcoming atmosphere. For those who prefer the comfort of their own room, the hotel offers efficient room service, allowing guests to savor delicious meals in the privacy of their accommodation. Whether you're craving a quick snack or a full meal, the diverse dining facilities at Empress Hotel ensure a memorable and convenient culinary experience during your stay.

Experience Luxurious Comfort at Empress Hotel

Empress Hotel in Chiang Mai, Thailand offers a range of exquisite room types to cater to every traveler's needs. From the spacious Deluxe rooms, perfect for couples or solo travelers, to the Executive rooms, ideal for business travelers seeking a comfortable stay. For those looking for a little extra space, the Executive Suite provides a generous 64 square meters of luxurious accommodation. Families will find the Family Suite, with its expansive 108 square meters, perfect for a relaxing and enjoyable stay. The Studio Suite offers a cozy retreat with its 38 square meters of well-appointed space. Whatever your preference, Empress Hotel ensures a memorable and comfortable stay for all guests. Booking your stay at Empress Hotel through Agoda guarantees you the best prices and a hassle-free experience. With Agoda's extensive network and competitive rates, you can be confident that you are getting the best deal for your desired room type. Agoda's user-friendly platform allows for easy navigation and secure online booking, ensuring a seamless experience from start to finish. Don't miss out on the opportunity to experience the luxury and comfort of Empress Hotel at unbeatable prices - book your stay on Agoda today!

Experience the Vibrant Charm of Chang Khlan in Chiang Mai

Nestled in the heart of Chiang Mai, Thailand, Chang Khlan is a vibrant neighborhood that offers a perfect blend of traditional Thai culture and modern conveniences. This bustling area is renowned for its lively night markets, diverse dining options, and an array of entertainment venues, making it a favorite destination for both locals and tourists alike. One of the highlights of Chang Khlan is the famous Night Bazaar, a shopper's paradise that comes alive as the sun sets. Here, you can browse through a myriad of stalls selling everything from handicrafts and clothing to souvenirs and street food. Immerse yourself in the bustling atmosphere, haggle for the best prices, and discover unique treasures to take home. Beyond the shopping extravaganza, Chang Khlan also boasts a vibrant culinary scene. From street-side vendors serving up mouthwatering local delicacies to trendy cafes and international restaurants, there is something to satisfy every palate. Don't miss the opportunity to try the famous Khao Soi, a traditional Northern Thai dish that is a must-try for food enthusiasts. When the sun goes down, Chang Khlan transforms into a lively entertainment hub. Enjoy live music performances, traditional Thai dance shows, or simply unwind at one of the many bars and pubs in the area. Whether you're looking for a night of cultural immersion or a fun-filled evening with friends, Chang Khlan has it all. With its central location, Chang Khlan offers easy access to Chiang Mai's top attractions. Explore the historic temples of the Old City, take a leisurely stroll along the Ping River, or embark on an adventure to the nearby Doi Suthep mountain. After a day of exploration, retreat to the comfort of Empress Hotel, located in the heart of Chang Khlan, and indulge in its luxurious amenities and warm hospitality.

Traveling from the Airport to Empress Hotel: A Convenient Journey to Chiang Mai's Hidden Gem

Nestled in the heart of Chang Khlan, Chiang Mai, Empress Hotel offers a tranquil oasis for travelers seeking a perfect blend of comfort and convenience. Getting to this hidden gem from the nearest airport is a breeze, ensuring a stress-free start to your Chiang Mai adventure. Chiang Mai International Airport, located just a short 10-minute drive away from Empress Hotel, serves as the main gateway for visitors to this vibrant city. Upon arrival, you have several transportation options to choose from. Taxis are readily available outside the airport terminal, providing a comfortable and hassle-free ride directly to the hotel. If you prefer a more budget-friendly option, songthaews, the iconic red trucks of Chiang Mai, can be found just outside the airport. These shared taxis offer a unique local experience and will drop you off near Empress Hotel. For those looking for a more private and personalized transfer, pre-arranged airport pick-up services can be arranged through the hotel. This option ensures a seamless journey from the moment you step off the plane, with a friendly driver awaiting your arrival and ready to whisk you away to Empress Hotel. Whether you choose a taxi, songthaew, or pre-arranged transfer, the journey from Chiang Mai International Airport to Empress Hotel is a short and convenient one, allowing you to quickly settle into the hotel's comfortable rooms and start exploring the wonders of Chiang Mai.

Discover the Vibrant Surroundings of Empress Hotel

Nestled in the heart of Chiang Mai, Empress Hotel offers an ideal location for exploring the vibrant attractions that surround it. Just a stone's throw away, you'll find Art in Paradise, Chiang Mai's renowned 3D Art Museum. Step into a world of optical illusions and interactive exhibits that will transport you to another dimension. For those seeking a wellness retreat, the Regional Health Promotion Center 1 is conveniently located nearby. Indulge in rejuvenating spa treatments, yoga classes, and wellness workshops to nourish your body and soul. After a day of pampering, head to Easy Drug, a pharmacy that ensures you have everything you need for a comfortable stay. Nature lovers will be delighted to know that the Elephant Village Sanctuary is within easy reach. Experience the awe-inspiring beauty of these gentle giants up close and personal, while learning about their conservation efforts. Whether you're in the mood for shopping or simply want to immerse yourself in the local culture, k market is just a short stroll away. Explore the vibrant stalls offering a variety of local crafts, clothing, and delicious street food. If you're traveling with furry friends, Pet Clinic is conveniently located nearby, ensuring that your beloved pets receive the best care. For those interested in education and culture, Montfort College is a must-visit. Immerse yourself in the rich history and traditions of Chiang Mai through their exhibits and cultural performances. Last but not least, Elephant Pride Sanctuary offers a unique opportunity to interact with rescued elephants in a responsible and ethical manner. Learn about their conservation efforts and contribute to the well-being of these majestic creatures. With its unbeatable location and proximity to these captivating landmarks and attractions, Empress Hotel is the perfect base for your Chiang Mai adventure.

A Culinary Adventure Awaits

When it comes to dining options, Empress Hotel's location is a food lover's paradise. Just steps away from the hotel, you'll find a plethora of tantalizing restaurants to satisfy any craving. Start your day with a hearty breakfast at B Samcook Home16, where you can indulge in traditional Thai dishes and international favorites. For a taste of French cuisine in a charming garden setting, Nakara Jardin is the perfect choice. Sapa Coffee 786 offers a cozy ambiance and serves up delicious coffee and light bites. Craving authentic Thai street food? Head to Kai Yang Namphueng La On for mouthwatering grilled chicken and other local delights. If you're in the mood for a unique dining experience, Mu Kratha Chang Phueak is a must-visit. This restaurant specializes in hot pot-style cooking, allowing you to cook your own meal right at your table. Bismillah Halal Food is a fantastic option for those seeking halal dishes, serving up flavorful Indian and Middle Eastern cuisine. Pasta Story is a haven for pasta lovers, offering a variety of delectable pasta dishes made from scratch. Olivai Two Karaoke is the perfect spot for a fun night out, combining delicious food with live entertainment. THAI EASY FOOD is a popular local eatery that serves up authentic Thai dishes bursting with flavor. And if you're in the mood for some fast food, KFC AT CURVE CHIANGMAI is just a stone's throw away. With such a diverse range of dining options right at your doorstep, your taste buds are in for a treat during your stay at Empress Hotel.

Shop till you drop at Empress Hotel's surrounding shopping landmarks

Located in the heart of Chiang Mai, Empress Hotel provides easy access to some of the city's most popular shopping landmarks. Just a short stroll away, you'll find Leather Craft, a haven for leather enthusiasts offering a wide range of high-quality leather products. Genesis International Tailors is also nearby, where you can have custom-made suits and dresses tailored to perfection. For fashion-forward individuals, Ambassador Fashions showcases a curated collection of trendy clothing and accessories. If you're a tech enthusiast, Pantip Plaza is a must-visit destination, known for its vast selection of electronics and gadgets. And when it comes to dining and entertainment, Lost Heavens is a hidden gem, offering a unique shopping experience with its eclectic mix of vintage clothing, handmade crafts, and delicious food. With these diverse shopping landmarks just steps away from Empress Hotel, you'll have no shortage of retail therapy options during your stay.

Affordable Luxury at Empress Hotel

Experience the perfect blend of luxury and affordability at Empress Hotel in Chiang Mai, Thailand. With an average room price of just $98, Empress Hotel offers exceptional value for money, especially when compared to the average price of a hotel room in Chiang Mai, which is $68. At Empress Hotel, you'll be pleasantly surprised by the level of comfort and elegance that awaits you. Each room is thoughtfully designed and beautifully furnished, providing a cozy and inviting atmosphere for guests. From spacious beds adorned with plush linens to modern amenities such as flat-screen TVs and complimentary Wi-Fi, every detail has been carefully considered to ensure a memorable stay. Not only does Empress Hotel offer exceptional accommodation at a competitive price, but it also boasts a range of fantastic facilities. Take a refreshing dip in the outdoor swimming pool, unwind with a rejuvenating massage at the spa, or indulge in a delectable meal at one of the hotel's onsite restaurants. With its convenient location in the heart of Chiang Mai, you'll also have easy access to the city's vibrant markets, cultural attractions, and bustling nightlife. Whether you're a budget-conscious traveler or simply looking for great value, Empress Hotel is the perfect choice. Book your stay today and experience the best of Chiang Mai without breaking the bank.

A Wonderful Stay at Empress Hotel in Chiang Mai

Empress Hotel in Chiang Mai, Thailand, has received glowing reviews from its satisfied guests. With its beautiful and clean rooms, excellent facilities, and perfect location, it's no wonder why this hotel has gained such positive feedback. The friendly and helpful staff go above and beyond to ensure a comfortable stay, providing great service with a smile. Guests also rave about the delicious food options available, especially the breakfast buffet with a wide variety of choices. The hotel's clean and inviting pool adds to the overall appeal of this fantastic establishment. Whether it's for business or leisure, Empress Hotel is definitely a top choice for travelers looking for an unforgettable experience in Chiang Mai.

Empress Hotel: A Haven of Excellence and Exceptional Service

Welcome to Empress Hotel, where excellence and exceptional service meet to create an unforgettable stay in Chiang Mai, Thailand. With an impressive overall rating of 8.5, it's no wonder that this hotel is a top choice among travelers seeking comfort, convenience, and warm hospitality. One of the standout features of Empress Hotel is its exceptional value for money, as reflected in its impressive rating of 8.5 for value. Guests can enjoy luxurious accommodations and a wide range of amenities without breaking the bank. Whether you're traveling for business or leisure, this hotel offers excellent facilities that cater to all your needs. With a rating of 8.3 for facilities, you can expect modern and well-maintained spaces that enhance your overall experience. When it comes to dining, Empress Hotel delights guests with its delectable culinary offerings. With a rating of 8.1 for food and dining, you can indulge in a variety of delicious dishes that cater to different tastes and preferences. From authentic Thai cuisine to international favorites, the hotel's dining options are sure to satisfy even the most discerning palate. Cleanliness is of utmost importance at Empress Hotel, and it shows in its impressive rating of 8.6 for cleanliness. The hotel's dedicated housekeeping team ensures that every corner is spotless, allowing guests to relax and unwind in a pristine environment. In terms of location, Empress Hotel is perfectly situated in the heart of Chiang Mai, earning a rating of 8.3. With its convenient proximity to popular attractions, shopping centers, and vibrant markets, guests can easily explore the city's rich cultural heritage and immerse themselves in the local charm. Comfort is paramount at Empress Hotel, and the rating of 8.3 reflects the hotel's commitment to providing guests with a restful and rejuvenating stay. The well-appointed rooms are designed with your comfort in mind, offering plush bedding, modern amenities, and a tranquil ambiance. Last but certainly not least, the staff performance at Empress Hotel is truly exceptional, with a rating of 8.7. The dedicated and friendly staff go above and beyond to ensure that every guest's needs are met, providing personalized service that leaves a lasting impression. Discover the epitome of excellence and exceptional service at Empress Hotel in Chiang Mai. Book your stay today and experience the warm hospitality and outstanding amenities that have earned this hotel its stellar reputation.

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Amenities and facilities

Excellent8.4

Facilities

Languages spoken
  • English
  • Chinese [Cantonese]
  • Chinese [Mandarin]
  • Thai
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Body scrub
  • Body wrap
  • Fitness center
  • Garden
  • Gym/fitness
  • Massage
  • On-site entertainment
  • Sauna
  • Spa/sauna
  • Steamroom
  • Swimming pool
  • Swimming pool [indoor]
  • Swimming pool [outdoor]
  • Ticket services
  • Tours
Cleanliness and safety
  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast in room
  • Breakfast takeaway service
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Staff trained in safety protocol
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Alcohol
  • Alternative meal arrangement
  • Asian breakfast
  • Bar
  • Breakfast [buffet]
  • Breakfast [continental]
  • Coffee/tea in restaurant
  • Coffee shop
  • Desserts in restaurant
  • Happy hour
  • Poolside bar
  • Restaurant lunch
  • Restaurants
  • Room service
  • Salad in restaurant
Services and conveniences
  • Air conditioning in public area
  • Business facilities
  • Cash withdrawal
  • Concierge
  • Contactless check-in/out
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Gift/souvenir shop
  • Ironing service
  • Laundry service
  • Lockers
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Salon
  • Shops
  • Smoke-free property
  • Smoking area
  • Terrace
  • Xerox/fax in business center
For the kids
  • Babysitting service
  • Family/child friendly
  • Family room
  • Swimming pool [kids]
Access
  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed unavailable
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
Getting around
  • Airport transfer
  • Bicycle parking
  • Car park [free of charge]
  • Car park [on-site]
  • Rental car
  • Shuttle service
  • Valet parking
Sports equipment rental
  • Bicycle rental
Available in all rooms
  • Air conditioning
  • Alarm clock
  • Alcohol
  • Bathrobes
  • Bathtub
  • Blackout curtains
  • Carpeting
  • Cleaning products
  • Closet
  • Clothes rack
  • Coffee/tea maker
  • Complimentary tea
  • Desk
  • Free bottled water
  • Fruits/snacks
  • Hair dryer
  • In-room safe box
  • Interconnecting room(s) available
  • Internet access – wireless
  • Ironing facilities
  • Mini bar
  • Mirror
  • Mobility accessibility
  • Non-smoking
  • On-demand movies
  • Private bathroom
  • Private entrance
  • Radio
  • Refrigerator
  • Satellite/cable channels
  • Seating area
  • Separate shower/bathtub
  • Sewing kit
  • Shower
  • Slippers
  • Sofa
  • Telephone
  • Toiletries
  • Towels
  • Wake-up service
  • Wi-Fi [charges apply]
  • Wi-Fi [free]
  • Window

Food and dining

Breakfast options
  • American
  • Asian
  • Continental
  • Vegetarian
  • Gluten-free
  • Buffet
Restaurants on site
Chao Nang
  • Cuisine: European, Thai
  • Menu: Buffet, A-la-carte

Location

199/42 Changklan Road, Chang Khlan, Chiang Mai, Thailand, 50100

Excellent8.4

Location

Airports
  • Chiang Mai International Airport (CNX)
    3.9 km 19 min drive
  • Lampang Airport (LPT)
    76.9 km
Public transportation
  • Chiang Mai Railway Station
    1.9 km
  • Bus Station To Doi Suthep
    6.1 km
Hospital or clinic
  • Central Chiangmai Memorial Hospital
    370 m 6 min walk
Shopping
  • Chiang Mai Night Bazaar
    1.1 km
Convenience store
  • 7 Eleven
    370 m 2 min drive
Cash withdrawal
  • ATM on-site

What's nearby

Popular landmarks
  • Art in Paradise, Chiang Mai 3D Art Museum
    110 m
  • Chiang Mai Night Bazaar
    1.1 km
  • Wua Lai Walking Street
    1.5 km
  • Tha Phae Gate
    1.5 km
  • Wat Chedi Luang
    1.9 km
  • Wat Phra Singh (Gold Temple)
    2.4 km
  • Chiang Mai Zoo
    6.7 km
  • Wat Phra That Doi Kham
    8.8 km
  • Chiang Mai Night Safari
    9.6 km
  • Elephant Rescue Park
    41.9 km
Nearby landmarks
  • Crystal Cave Pub
    20 m
  • Art in Paradise
    110 m
  • Art in Paradise, Chiang Mai 3D Art Museum
    110 m
  • Ambassador Fashions
    150 m
  • Hamerkaz lametayel
    210 m
  • Elephant Pride Sanctuary
    240 m
  • Montfort College
    290 m
  • Genesis International Tailors
    290 m
  • Pantip Plaza
    290 m
  • Lost Heavens
    300 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-1 year(s)
Stay for free if using existing bedding.
Baby cot/crib may be requested directly from the property. Subject to availability.
Children 2-5 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 6 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from14:00
  • Check-out until12:00
Getting around
  • Distance from city center0.5 km
  • Travel time to airport (minutes)15
  • Airport transfer fee100 THB
Extras
  • Breakfast charge (unless included in room price)450 THB
The property
  • Year property opened1992
  • Number of floors17
  • Room voltage220
  • Number of rooms 378
  • Most recent renovation2014
  • Non-smoking rooms/floorsYes
  • Number of restaurants3
  • Number of bars/lounges1
  • License Id / Local Tax ID/ Entity Name0505531001687

Reviews of Empress Hotel from real guests

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All ratings and comments on Agoda are from verified guests who must complete a stay before submitting a review.

Provided by verified guests of

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8.5

Excellent

Recent ratings trend

10 most recent verified ratings received by the property

  • 10
  • 9.2
  • 10
  • 10
  • 9.6
  • 9.6
  • 8.4
  • 9.2
  • 9.2
  • 8.0

Most recent

From 3,238 reviews

  • Service score 8.8 out of 10
    Service8.8
  • Cleanliness score 8.7 out of 10
    Cleanliness8.7
  • Value for money score 8.6 out of 10
    Value for money8.6
  • Facilities score 8.4 out of 10
    Facilities8.4
  • Location score 8.4 out of 10
    Location8.4
  • Room comfort and quality score 8.3 out of 10
    Room comfort and quality8.3

Review summary

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Located near the night bazaar and Chabad House, this hotel has exceptional service and staff who cater to travelers' needs. The rooms are spacious, well-maintained, and come with thoughtful amenities such as a library, complimentary fruit plate, and ample drinking water. Guests appreciate the breakfast with a live egg counter, fresh fruit, and helpful waitstaff. The hotel offers great value compared to other upper-tier hotels in the area.

Limited breakfast options with juice from boxes have been mentioned in a few reviews.

Guest Type
Room Type
Language

Show reviews that mention 

Service

Mentioned in 85 reviews
sentiment-positive-indicator
88% Positive
sentiment-negative-indicator
11% Unfavourable

Location

Mentioned in 59 reviews
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86% Positive
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13% Unfavourable

Cleanliness

Mentioned in 51 reviews
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74% Positive
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25% Unfavourable

Breakfast

Mentioned in 51 reviews
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66% Positive
sentiment-negative-indicator
33% Unfavourable

Room comfort

Mentioned in 30 reviews
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60% Positive
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40% Unfavourable

Pool

Mentioned in 28 reviews
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85% Positive
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14% Unfavourable

Value for money

Mentioned in 27 reviews
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88% Positive
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11% Unfavourable

Room size

Mentioned in 26 reviews
sentiment-positive-indicator
96% Positive
sentiment-negative-indicator
3% Unfavourable

Bathroom

Mentioned in 17 reviews
sentiment-positive-indicator
23% Positive
sentiment-negative-indicator
76% Unfavourable
Changed to review page 1
  1. 9.6
    Exceptional
    QI from China
    Family with teens
    Executive
    Stayed 1 night in April 2026

    “Hardware is exquisite, and the generous gifts are impressive. Although there are minor service flaws, they do not detract from the overall quality.”

    This hotel was the one I was most satisfied with during my trip to Chiang Mai, and the overall experience was outstanding, so we extended our stay for another night. [Location] The hotel is not far from the Old City of Chiang Mai, and it only takes a few minutes by taxi. Although it looks close to Tha Pae Gate on the map, considering the daytime temperatures in Chiang Mai, I strongly recommend taking a taxi instead of walking. [Amazing Details and Hospitality] Welcoming Gift: Upon check-in, the hotel presented a large and well-filled welcome package, which included three bottles of large Evian mineral water and various snacks. This generous gesture pleasantly surprised us. Attention to Decor: The hotel's decor details can withstand scrutiny. For example, the corners of the bathroom are very smoothly finished, and the classic wooden chairs in the room have a great texture, showcasing the heritage of an established hotel and its pursuit of quality. Dining Highlights: The breakfast variety is rich, and I especially recommend the spicy chicken nugget soup, which tastes excellent and is quite memorable. [Areas for Improvement] Service Consistency: The quality of front desk service varies. We interacted with three batches of staff, and the communication experience with two of them was not ideal. Office/Technical Support: The hotel's email system seems to have interception issues. We tried to print our child's homework through the official email, and despite repeatedly verifying the address and having multiple conversations, the front desk consistently reported not receiving the email (which worked fine when tested at other hotels later). I suggest the hotel check their IT system to avoid impacting business or family travelers. Air Conditioning Noise: The air conditioning in the room is quite loud, and even when adjusted to the lowest setting, it is still noticeable, which may affect guests who are sensitive to sleep.

    Reviewed May 05, 2026
    Auto-translated through generative A.I.
  2. 9.2
    Exceptional
    Jisuk from South Korea
    Couple
    Superior
    Stayed 6 nights in September 2025

    “Perfect rest”

    I just came back after a 6-night stay. The staff were kind and the fruits at the breakfast buffet were delicious. The generous welcome snack given after check-in was impressive. The night bazaar is nice for a walk, and I went to the Phoenix Massage shop in front of the hotel every day. I plan to return for my next trip to Chiang Mai.

    Reviewed September 09, 2025
    Auto-translated through generative A.I.
  3. 10.0
    Exceptional
    KEERATIKORN from Thailand
    Solo traveler
    Superior
    Stayed 1 night in May 2025

    “Exceptional”

    🏨 This is a budget-friendly 5-star hotel that offers great value during the Lite Season and maintains a vintage charm while still being newly luxurious. The room has been upgraded to a high-floor deluxe with a lovely view. It is spacious and quite well-equipped with amenities like a Smart LCD TV with YouTube and international cable channels that are fairly clear, and the Wi-Fi system is adequate. 🙋🏻‍♂️ The staff service is good, and a complimentary snack box is provided instead of a welcome drink, which makes a positive impression upon check-in. Breakfast: You need to walk to another building, which is the newly opened Empire Premier Hotel located on the 3rd floor. The food is delicious and quite diverse, overall, it's very good. Improvements: 1. The bathtub stopper in the bathroom didn't work and is quite narrow compared to the room size. 2. There is water seeping through the window due to the rain.

    Reviewed May 28, 2025
    Auto-translated through generative A.I.
  4. 10.0
    Exceptional
    Amanda from United States
    Group
    Superior
    Stayed 3 nights in January 2025

    “Amazing Hotel!”

    I loved everything about this 5 star hotel. The staff were friendly, we had a wonderful time. 15 minute walk to the city and temples

    Reviewed November 13, 2025
  5. 9.2
    Exceptional
    Samuel from Philippines
    Solo traveler
    Superior
    Stayed 2 nights in February 2026

    “Attractions 20-Minutes Walk to The Empress Chiang Mai ”

    I had the pleasure of staying at The Empress Hotel Chiang Mai from February 5–9 and again from February 18–19, and I would confidently rate it 4.8 out of 5 stars. The hotel offers a wonderful combination of comfort, elegance, and warm Thai hospitality. The rooms were spacious, clean, and very well maintained, providing a relaxing retreat after long days exploring Chiang Mai. The bed was comfortable, and the overall atmosphere of the hotel felt calm and welcoming. The staff were consistently professional, courteous, and attentive. From check-in to check-out, everything was smooth and efficient. Their genuine friendliness truly made my stay even more enjoyable. The location is also very convenient — close enough to key attractions yet peaceful enough for a restful night’s sleep. The facilities, including the breakfast service and common areas, were well organized and thoughtfully managed. I would gladly stay here again on my next visit to Chiang Mai. Highly recommended for anyone looking for comfort, great service, and excellent value.

    Reviewed February 19, 2026
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