Empress Hotel

4 stars out of 5
199/42 Changklan Road, Chang Khlan, Chiang Mai, Thailand, 50100

Chiang Mai's vibrant Empress Hotel is perfect for two active travelers. Enjoy unique dining, cultural experiences, live music, and a Muay Thai ring. With event rooms, an energetic atmosphere, and proximity to Night Bazaar and Tha Phae Gate, it offers an unforgettable stay. The Empress Hotel caters to two travelers with a range of amenities. Start your day with breakfast and enjoy cocktails at the bar. Take a dip in the indoor pool or relax in the steam room. The rooms have AC, complimentary internet, and in-room safes. Enjoy the invigorating shower and complimentary toiletries. Some rooms offer stunning city or mountain views. Nearby landmarks include Chiang Mai Night Bazaar, Yi Peng and Loy Krathong (Lantern Festival), and Tha Phae Gate. Choose the Empress Hotel for an unforgettable stay in Chiang Mai. [Some content may be Generative AI assisted. Inaccuracies may occur.]

Highlights

Hygiene Plus

110 meters to Art in Paradise, Chiang Mai 3D Art Museum

Check-in [24-hour]

Airport transfer

Great Breakfast

Facilities

Free Wi-Fi

Swimming pool

Free parking

Front desk [24-hour]

Fitness center

Restaurant

Bar

Massage

Your dates are popular among travelersPopular destination! Properties in Chiang Mai are being booked every minute!
Service 8.8
Cleanliness 8.6
Value for money 8.6
Facilities 8.4

Based on 4,099 verified reviews

Service

8.8

Cleanliness

8.6

Value for money

8.6

Facilities

8.4

Location

8.4

Room comfort and qua...

8.3

See map

8.4Excellent

Location rating score

Excellent location - 940 meters from city center
Exceptional for walking
More details on walking
Parking
FREE
Walkable places
Art in Paradise
110 m
Art in Paradise, Chiang Mai 3D Art Museum
110 m
Ambassador Fashions
150 m
Hamerkaz lametayel
210 m
Elephant Pride Sanctuary
240 m
Popular landmarks
Chiang Mai Night Bazaar
1.1 km
Wua Lai Walking Street
1.5 km
Tha Phae Gate
1.5 km
Wat Chedi Luang
1.9 km
Wat Phra Singh (Gold Temple)
2.4 km
Closest landmarks
Crystal Cave Pub
20 m
Central Chiangmai Memorial Hospital
370 m
Peak Spa & Beauty Salon
400 m
Orthodox Church of St. Vladimir
420 m
Veterinary Clinic
430 m

Good to know

Value for money8.6
Distance to city center0.5 km
Location rating8.4
Nearest airportChiang Mai International Airport (CNX)
Distance to airport3.9 km

Rooms available at Empress Hotel

Excellent
Room comfort & quality

8.3

Deluxe
...
  • Room size: 32 m²/344 ft²
  • Mountain view
  • 2 single beds or 1 king bed
Enter dates to see prices
Executive
...
  • Room size: 32 m²/344 ft²
  • City view
  • 1 king bed or 2 single beds
Enter dates to see prices
Superior
...
  • Room size: 32 m²/344 ft²
  • Mountain view
  • 2 single beds or 1 king bed
Enter dates to see prices
Family Suite
...
  • Room size: 108 m²/1163 ft²
  • Mountain view
  • 1 king bed
Enter dates to see prices
Executive Suite
...
  • Room size: 64 m²/689 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Studio Suite
...
  • Room size: 38 m²/409 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Imperial Suite
...
  • Room size: 94 m²/1012 ft²
  • Shower
Enter dates to see prices
Executive Suite
...
  • Room size: 81 m²/872 ft²
Enter dates to see prices
Studio Suite
...
  • Room size: 52 m²/560 ft²
Enter dates to see prices
Studio Suite(1 King Bed)
...
  • Room size: 52 m²/560 ft²
Enter dates to see prices

Frequently asked questions

Does Empress Hotel have a fitness center?

Absolutely! Empress Hotel features fitness center that is suitably located on site, catering to your active needs to remain in form while on holiday. For more details, please contact the property for more information.

Does Empress Hotel offer laundry services?

Yes! Empress Hotel offers laundry service at your grasp for whenever you need your favorite shirts or dresses clean and fresh all throughout your vacation. Please contact the property for more information.

Is car parking available at Empress Hotel?

Empress Hotel has car park onsite free of charge for visitors traveling with vehicles to take full advantage when staying at this property. Please contact the property for more information, or log into your Agoda account and contact the property through Agoda's direct message chatbox.

What attractions are in close proximty of Empress Hotel that are in walking distance?

While remaining at Empress Hotel, start off your holiday break by exploring the closest points of interest that are within walking distance to the property which include Art in Paradise, Art in Paradise, Chiang Mai 3D Art Museum, and Ambassador Fashions.

What public parks are close by Empress Hotel?

While staying at Empress Hotel, indulge in your early morning or evening stroll at nearby park which include Sukkhaphap Ban Den Park, Railway Park, and Buak Hard Public Park.

At what time of the year is Empress Hotel most popular?

Empress Hotel's most popular month where verified tourists have stayed the most is in December.

What is the typical rating that verified Business travelers' have given to Empress Hotel?

Past business travelers that have stayed at this property have given Empress Hotel an average rating of 8.4. You can look up more detailed customer reviews and comments by filtering for a specific type of verified travelers down in the review section.

What time is check-in and check-out at Empress Hotel?

Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may ask for early check-in or late check-out during booking, subject to availability. Travelers checking in or out before or after the designated hours may be charged an additional fee.

Is breakfast offered at Empress Hotel?

Wake up to an amazing buffet and continental breakfast at Empress Hotel. Travelers can enjoy breakfast offered with an additional charge of 450 THB for adults if not included in the room rate. You can save more on breakfast costs with Agoda by booking a room with breakfast, which is generally included for less than buying it at the resort.

More about Empress Hotel

More about Empress Hotel

Experience Luxury and Comfort at Empress Hotel

Welcome to Empress Hotel, a 4-star oasis of luxury and comfort nestled in the heart of Chiang Mai, Thailand. With its convenient location just 0.5 km from the city center, this hotel offers the perfect blend of tranquility and accessibility. Whether you're visiting for business or leisure, Empress Hotel provides a warm and inviting atmosphere that will make you feel right at home. Upon arrival, you'll be greeted by our friendly and attentive staff, ready to cater to your every need. Check-in begins at 2:00 PM, allowing you ample time to settle in and unwind after your journey. The hotel boasts 378 tastefully designed rooms, each offering a haven of relaxation and modern amenities. From cozy standard rooms to spacious suites, there's an accommodation option to suit every traveler's preference. Empress Hotel has been a beloved destination since its establishment in 1992. With a recent renovation in 2014, the hotel has seamlessly blended contemporary elegance with traditional Thai charm. The result is a stunning ambiance that exudes sophistication and comfort. Whether you're lounging by the pool, indulging in a spa treatment, or enjoying a meal at one of our exquisite restaurants, you'll be surrounded by an atmosphere of luxury. Families with young children will find Empress Hotel to be an ideal choice. Our child policy allows children between the ages of 2 to 5 to stay free of charge, making it easier for families to create lasting memories together. Our dedicated staff is always on hand to ensure that your little ones are well taken care of, leaving you free to relax and enjoy your stay. Conveniently located just 15 minutes from the airport, Empress Hotel is the perfect base for exploring the vibrant city of Chiang Mai. Whether you're seeking cultural experiences, culinary delights, or outdoor adventures, our knowledgeable concierge team will be delighted to assist you in creating an unforgettable itinerary. Experience the best of Chiang Mai at Empress Hotel, where luxury, comfort, and warm hospitality await. Book your stay with us today and embark on a journey of relaxation and discovery.

Unwind and Indulge in Empress Hotel's Exquisite Entertainment Facilities

Nestled in the heart of Chiang Mai, Empress Hotel offers a range of entertainment facilities that are sure to delight and rejuvenate guests. Whether you're looking to relax, pamper yourself, or explore the vibrant local culture, this hotel has it all. Step into the hotel's charming shops and indulge in a shopping spree, where you can find unique souvenirs and gifts to take back home. After a day of exploring, head to the hotel's stylish bar and unwind with a refreshing cocktail or a glass of fine wine. For those seeking ultimate relaxation, the salon offers a variety of beauty treatments, while the massage services provide a blissful escape from the stresses of everyday life. Empress Hotel also boasts a sauna and steam room, perfect for rejuvenating tired muscles and detoxifying the body. Take a leisurely stroll through the hotel's lush garden, where you can soak up the serene ambiance and admire the beautiful surroundings. With its well-curated gift and souvenir shop, Empress Hotel ensures that guests have access to everything they need for a memorable stay. Indulge in the luxurious entertainment facilities at Empress Hotel and create unforgettable memories during your stay in Chiang Mai.

Stay Active at Empress Hotel's Impressive Sports Facilities

At Empress Hotel in Chiang Mai, Thailand, guests can enjoy a wide range of sports facilities to stay active and energized during their stay. Whether you prefer a refreshing swim or an invigorating workout, Empress Hotel has you covered. Dive into the indoor pool for a relaxing swim or head to the outdoor pool for a refreshing dip under the warm Thai sun. The poolside bar offers a selection of refreshing beverages, allowing you to unwind and soak up the tropical atmosphere. For those who prefer to break a sweat, Empress Hotel's fitness center is fully equipped with state-of-the-art equipment. From cardio machines to weightlifting stations, you'll find everything you need to maintain your fitness routine. The fitness center also offers a range of classes and personal training sessions, ensuring that guests of all fitness levels can find a workout that suits them. Whether you're a seasoned athlete or a beginner, the friendly and knowledgeable staff are always on hand to assist and provide guidance. With its impressive sports facilities, Empress Hotel is the perfect destination for active travelers looking to maintain their fitness routine while enjoying a relaxing getaway in Chiang Mai. Whether you prefer a swim, a workout, or simply lounging by the pool with a refreshing drink, Empress Hotel has something for everyone.

Convenience Facilities at Empress Hotel: Enhancing Your Stay in Chiang Mai

At Empress Hotel in Chiang Mai, Thailand, convenience is at the heart of your stay. With a range of exceptional facilities and services, the hotel ensures that your every need is met. Whether you're craving a late-night snack or a delicious meal, the 24-hour room service at Empress Hotel has got you covered. Indulge in a delectable selection of dishes delivered straight to your doorstep, allowing you to savor the flavors of Thailand without leaving the comfort of your room. For those who prefer to travel light, the hotel's laundry service takes care of all your clothing needs. Leave your dirty laundry in the capable hands of the staff, and return to fresh, clean garments ready for your next adventure. Additionally, the hotel offers dry cleaning services, ensuring that your clothes are always in pristine condition. Empress Hotel also provides a range of essential services to enhance your stay. The safety deposit boxes offer peace of mind, allowing you to store your valuables securely. The concierge is always on hand to assist with any queries or travel arrangements, ensuring a seamless and stress-free experience. Stay connected with complimentary Wi-Fi in all rooms and public areas, allowing you to effortlessly keep in touch with loved ones or catch up on work. For guests who smoke, there is a designated smoking area available. The hotel also offers express check-in/check-out, allowing you to save valuable time during your stay. Luggage storage is provided, giving you the freedom to explore the city without the burden of your bags. Finally, the daily housekeeping service ensures that your room remains clean and tidy throughout your stay at Empress Hotel. With these exceptional convenience facilities, Empress Hotel guarantees a truly enjoyable and hassle-free stay in the vibrant city of Chiang Mai.

Convenient Transport Facilities at Empress Hotel

At Empress Hotel, we understand the importance of convenient transport options for our guests. Whether you are arriving at Chiang Mai International Airport or planning to explore the city, our transport facilities are designed to make your stay hassle-free. For seamless airport transfers, our dedicated team can arrange a pick-up service to ensure a smooth arrival. If you're eager to explore the vibrant city of Chiang Mai, our tour desk can assist you in planning exciting excursions to popular attractions. Additionally, we offer car hire services, allowing you the freedom to discover the region at your own pace. At Empress Hotel, we prioritize your comfort and convenience. Our valet parking service ensures that your vehicle is securely parked, while our onsite car park is available free of charge. Whether you're traveling by car or opting for public transportation, our ticket service can assist you in securing tickets for various events and attractions in and around Chiang Mai. With our comprehensive transport facilities, your stay at Empress Hotel will be truly unforgettable.

Luxurious Room Facilities at Empress Hotel

Step into a world of comfort and luxury at Empress Hotel in Chiang Mai, where every detail has been carefully designed to ensure a memorable stay. The hotel offers an array of exceptional room facilities that cater to the needs of discerning travelers. Each room is equipped with air conditioning, allowing you to escape the tropical heat and relax in a cool and comfortable environment. Wrap yourself in soft bathrobes provided by the hotel, and indulge in the ultimate relaxation experience. Stay informed with a complimentary daily newspaper, keeping you up to date with the latest news and events. For entertainment, enjoy a selection of in-house movies on the television, or catch up on your favorite shows with satellite/cable TV channels. The room also comes with a hair dryer, ensuring that you can style your hair effortlessly before heading out to explore the city. Quench your thirst with a refreshing drink from the mini bar, or store your own snacks and beverages in the refrigerator. At Empress Hotel, every aspect of your stay has been thoughtfully considered to provide you with the utmost comfort and convenience.

Indulge in Culinary Delights at Empress Hotel

At Empress Hotel in Chiang Mai, Thailand, guests can experience a gastronomic journey like no other. With a range of dining facilities available, there is something to satisfy every palate. Start your day off on the right foot with a delicious breakfast buffet, offering a wide selection of both local and international dishes. The hotel's coffee shop is the perfect spot to relax and unwind, serving freshly brewed coffee and a variety of pastries and snacks throughout the day. For those seeking a more formal dining experience, the hotel's restaurant offers a diverse menu featuring both traditional Thai cuisine and international favorites. With 24-hour room service also available, guests can indulge in delectable dishes from the comfort of their own rooms. With daily housekeeping ensuring a clean and comfortable environment, guests can fully enjoy their dining experience at Empress Hotel.

Experience Luxurious Comfort at Empress Hotel

Empress Hotel in Chiang Mai, Thailand offers a range of exquisite room types to cater to every traveler's needs. From the spacious Deluxe rooms, perfect for couples or solo travelers, to the Executive rooms, ideal for business travelers seeking a comfortable stay. For those looking for a little extra space, the Executive Suite provides a generous 64 square meters of luxurious accommodation. Families will find the Family Suite, with its expansive 108 square meters, perfect for a relaxing and enjoyable stay. The Studio Suite offers a cozy retreat with its 38 square meters of well-appointed space. Whatever your preference, Empress Hotel ensures a memorable and comfortable stay for all guests. Booking your stay at Empress Hotel through Agoda guarantees you the best prices and a hassle-free experience. With Agoda's extensive network and competitive rates, you can be confident that you are getting the best deal for your desired room type. Agoda's user-friendly platform allows for easy navigation and secure online booking, ensuring a seamless experience from start to finish. Don't miss out on the opportunity to experience the luxury and comfort of Empress Hotel at unbeatable prices - book your stay on Agoda today!

Experience the Vibrant Charm of Chang Khlan in Chiang Mai

Nestled in the heart of Chiang Mai, Thailand, Chang Khlan is a vibrant neighborhood that offers a perfect blend of traditional Thai culture and modern conveniences. This bustling area is renowned for its lively night markets, diverse dining options, and an array of entertainment venues, making it a favorite destination for both locals and tourists alike. One of the highlights of Chang Khlan is the famous Night Bazaar, a shopper's paradise that comes alive as the sun sets. Here, you can browse through a myriad of stalls selling everything from handicrafts and clothing to souvenirs and street food. Immerse yourself in the bustling atmosphere, haggle for the best prices, and discover unique treasures to take home. Beyond the shopping extravaganza, Chang Khlan also boasts a vibrant culinary scene. From street-side vendors serving up mouthwatering local delicacies to trendy cafes and international restaurants, there is something to satisfy every palate. Don't miss the opportunity to try the famous Khao Soi, a traditional Northern Thai dish that is a must-try for food enthusiasts. When the sun goes down, Chang Khlan transforms into a lively entertainment hub. Enjoy live music performances, traditional Thai dance shows, or simply unwind at one of the many bars and pubs in the area. Whether you're looking for a night of cultural immersion or a fun-filled evening with friends, Chang Khlan has it all. With its central location, Chang Khlan offers easy access to Chiang Mai's top attractions. Explore the historic temples of the Old City, take a leisurely stroll along the Ping River, or embark on an adventure to the nearby Doi Suthep mountain. After a day of exploration, retreat to the comfort of Empress Hotel, located in the heart of Chang Khlan, and indulge in its luxurious amenities and warm hospitality.

Traveling from the Airport to Empress Hotel: A Convenient Journey to Chiang Mai's Hidden Gem

Nestled in the heart of Chang Khlan, Chiang Mai, Empress Hotel offers a tranquil oasis for travelers seeking a perfect blend of comfort and convenience. Getting to this hidden gem from the nearest airport is a breeze, ensuring a stress-free start to your Chiang Mai adventure. Chiang Mai International Airport, located just a short 10-minute drive away from Empress Hotel, serves as the main gateway for visitors to this vibrant city. Upon arrival, you have several transportation options to choose from. Taxis are readily available outside the airport terminal, providing a comfortable and hassle-free ride directly to the hotel. If you prefer a more budget-friendly option, songthaews, the iconic red trucks of Chiang Mai, can be found just outside the airport. These shared taxis offer a unique local experience and will drop you off near Empress Hotel. For those looking for a more private and personalized transfer, pre-arranged airport pick-up services can be arranged through the hotel. This option ensures a seamless journey from the moment you step off the plane, with a friendly driver awaiting your arrival and ready to whisk you away to Empress Hotel. Whether you choose a taxi, songthaew, or pre-arranged transfer, the journey from Chiang Mai International Airport to Empress Hotel is a short and convenient one, allowing you to quickly settle into the hotel's comfortable rooms and start exploring the wonders of Chiang Mai.

Discover the Vibrant Surroundings of Empress Hotel

Nestled in the heart of Chiang Mai, Empress Hotel offers an ideal location for exploring the vibrant attractions that surround it. Just a stone's throw away, you'll find Art in Paradise, Chiang Mai's renowned 3D Art Museum. Step into a world of optical illusions and interactive exhibits that will transport you to another dimension. For those seeking a wellness retreat, the Regional Health Promotion Center 1 is conveniently located nearby. Indulge in rejuvenating spa treatments, yoga classes, and wellness workshops to nourish your body and soul. After a day of pampering, head to Easy Drug, a pharmacy that ensures you have everything you need for a comfortable stay. Nature lovers will be delighted to know that the Elephant Village Sanctuary is within easy reach. Experience the awe-inspiring beauty of these gentle giants up close and personal, while learning about their conservation efforts. Whether you're in the mood for shopping or simply want to immerse yourself in the local culture, k market is just a short stroll away. Explore the vibrant stalls offering a variety of local crafts, clothing, and delicious street food. If you're traveling with furry friends, Pet Clinic is conveniently located nearby, ensuring that your beloved pets receive the best care. For those interested in education and culture, Montfort College is a must-visit. Immerse yourself in the rich history and traditions of Chiang Mai through their exhibits and cultural performances. Last but not least, Elephant Pride Sanctuary offers a unique opportunity to interact with rescued elephants in a responsible and ethical manner. Learn about their conservation efforts and contribute to the well-being of these majestic creatures. With its unbeatable location and proximity to these captivating landmarks and attractions, Empress Hotel is the perfect base for your Chiang Mai adventure.





A Culinary Adventure Awaits

When it comes to dining options, Empress Hotel's location is a food lover's paradise. Just steps away from the hotel, you'll find a plethora of tantalizing restaurants to satisfy any craving. Start your day with a hearty breakfast at B Samcook Home16, where you can indulge in traditional Thai dishes and international favorites. For a taste of French cuisine in a charming garden setting, Nakara Jardin is the perfect choice. Sapa Coffee 786 offers a cozy ambiance and serves up delicious coffee and light bites. Craving authentic Thai street food? Head to Kai Yang Namphueng La On for mouthwatering grilled chicken and other local delights. If you're in the mood for a unique dining experience, Mu Kratha Chang Phueak is a must-visit. This restaurant specializes in hot pot-style cooking, allowing you to cook your own meal right at your table. Bismillah Halal Food is a fantastic option for those seeking halal dishes, serving up flavorful Indian and Middle Eastern cuisine. Pasta Story is a haven for pasta lovers, offering a variety of delectable pasta dishes made from scratch. Olivai Two Karaoke is the perfect spot for a fun night out, combining delicious food with live entertainment. THAI EASY FOOD is a popular local eatery that serves up authentic Thai dishes bursting with flavor. And if you're in the mood for some fast food, KFC AT CURVE CHIANGMAI is just a stone's throw away. With such a diverse range of dining options right at your doorstep, your taste buds are in for a treat during your stay at Empress Hotel.

Shop till you drop at Empress Hotel's surrounding shopping landmarks

Located in the heart of Chiang Mai, Empress Hotel provides easy access to some of the city's most popular shopping landmarks. Just a short stroll away, you'll find Leather Craft, a haven for leather enthusiasts offering a wide range of high-quality leather products. Genesis International Tailors is also nearby, where you can have custom-made suits and dresses tailored to perfection. For fashion-forward individuals, Ambassador Fashions showcases a curated collection of trendy clothing and accessories. If you're a tech enthusiast, Pantip Plaza is a must-visit destination, known for its vast selection of electronics and gadgets. And when it comes to dining and entertainment, Lost Heavens is a hidden gem, offering a unique shopping experience with its eclectic mix of vintage clothing, handmade crafts, and delicious food. With these diverse shopping landmarks just steps away from Empress Hotel, you'll have no shortage of retail therapy options during your stay.

Affordable Luxury at Empress Hotel

Experience the perfect blend of luxury and affordability at Empress Hotel in Chiang Mai, Thailand. With an average room price of just $98, Empress Hotel offers exceptional value for money, especially when compared to the average price of a hotel room in Chiang Mai, which is $68. At Empress Hotel, you'll be pleasantly surprised by the level of comfort and elegance that awaits you. Each room is thoughtfully designed and beautifully furnished, providing a cozy and inviting atmosphere for guests. From spacious beds adorned with plush linens to modern amenities such as flat-screen TVs and complimentary Wi-Fi, every detail has been carefully considered to ensure a memorable stay. Not only does Empress Hotel offer exceptional accommodation at a competitive price, but it also boasts a range of fantastic facilities. Take a refreshing dip in the outdoor swimming pool, unwind with a rejuvenating massage at the spa, or indulge in a delectable meal at one of the hotel's onsite restaurants. With its convenient location in the heart of Chiang Mai, you'll also have easy access to the city's vibrant markets, cultural attractions, and bustling nightlife. Whether you're a budget-conscious traveler or simply looking for great value, Empress Hotel is the perfect choice. Book your stay today and experience the best of Chiang Mai without breaking the bank.

A Wonderful Stay at Empress Hotel in Chiang Mai

Empress Hotel in Chiang Mai, Thailand, has received glowing reviews from its satisfied guests. With its beautiful and clean rooms, excellent facilities, and perfect location, it's no wonder why this hotel has gained such positive feedback. The friendly and helpful staff go above and beyond to ensure a comfortable stay, providing great service with a smile. Guests also rave about the delicious food options available, especially the breakfast buffet with a wide variety of choices. The hotel's clean and inviting pool adds to the overall appeal of this fantastic establishment. Whether it's for business or leisure, Empress Hotel is definitely a top choice for travelers looking for an unforgettable experience in Chiang Mai.

Empress Hotel: A Haven of Excellence and Exceptional Service

Welcome to Empress Hotel, where excellence and exceptional service meet to create an unforgettable stay in Chiang Mai, Thailand. With an impressive overall rating of 8.5, it's no wonder that this hotel is a top choice among travelers seeking comfort, convenience, and warm hospitality. One of the standout features of Empress Hotel is its exceptional value for money, as reflected in its impressive rating of 8.5 for value. Guests can enjoy luxurious accommodations and a wide range of amenities without breaking the bank. Whether you're traveling for business or leisure, this hotel offers excellent facilities that cater to all your needs. With a rating of 8.3 for facilities, you can expect modern and well-maintained spaces that enhance your overall experience. When it comes to dining, Empress Hotel delights guests with its delectable culinary offerings. With a rating of 8.1 for food and dining, you can indulge in a variety of delicious dishes that cater to different tastes and preferences. From authentic Thai cuisine to international favorites, the hotel's dining options are sure to satisfy even the most discerning palate. Cleanliness is of utmost importance at Empress Hotel, and it shows in its impressive rating of 8.6 for cleanliness. The hotel's dedicated housekeeping team ensures that every corner is spotless, allowing guests to relax and unwind in a pristine environment. In terms of location, Empress Hotel is perfectly situated in the heart of Chiang Mai, earning a rating of 8.3. With its convenient proximity to popular attractions, shopping centers, and vibrant markets, guests can easily explore the city's rich cultural heritage and immerse themselves in the local charm. Comfort is paramount at Empress Hotel, and the rating of 8.3 reflects the hotel's commitment to providing guests with a restful and rejuvenating stay. The well-appointed rooms are designed with your comfort in mind, offering plush bedding, modern amenities, and a tranquil ambiance. Last but certainly not least, the staff performance at Empress Hotel is truly exceptional, with a rating of 8.7. The dedicated and friendly staff go above and beyond to ensure that every guest's needs are met, providing personalized service that leaves a lasting impression. Discover the epitome of excellence and exceptional service at Empress Hotel in Chiang Mai. Book your stay today and experience the warm hospitality and outstanding amenities that have earned this hotel its stellar reputation.

Show less

Amenities and facilities

Excellent8.4

Facilities

Most talked about facilities

Languages spoken
  • English
  • Chinese [Cantonese]
  • Chinese [Mandarin]
  • Thai
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Fitness center
  • Garden
  • Gym/fitness
  • Massage
  • On-site entertainment
  • Sauna
  • Spa/sauna
  • Steamroom
  • Swimming pool
  • Swimming pool [indoor]
  • Swimming pool [outdoor]
  • Ticket services
  • Tours
Cleanliness and safety
  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast in room
  • Breakfast takeaway service
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Staff trained in safety protocol
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Alternative meal arrangement
  • Asian breakfast
  • Bar
  • Breakfast [buffet]
  • Breakfast [continental]
  • Coffee shop
  • Happy hour
  • Poolside bar
  • Restaurants
  • Room service [24-hour]
Services and conveniences
  • Air conditioning in public area
  • Business facilities
  • Cash withdrawal
  • Concierge
  • Contactless check-in/out
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Gift/souvenir shop
  • Ironing service
  • Laundry service
  • Lockers
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Salon
  • Shops
  • Smoke-free property
  • Smoking area
  • Terrace
  • Xerox/fax in business center
For the kids
  • Babysitting service
  • Family/child friendly
  • Family room
  • Swimming pool [kids]
Access
  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed unavailable
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
Getting around
  • Airport transfer
  • Bicycle parking
  • Car park [free of charge]
  • Car park [on-site]
  • Rental car
  • Shuttle service
  • Valet parking
Sports equipment rental
  • Bicycle rental
Available in all rooms
  • Air conditioning
  • Alarm clock
  • Bathtub
  • Blackout curtains
  • Carpeting
  • Closet
  • Clothes rack
  • Coffee/tea maker
  • Daily housekeeping
  • Desk
  • Free bottled water
  • Hair dryer
  • In-room safe box
  • Interconnecting room(s) available
  • Internet access – wireless
  • Mini bar
  • Non-smoking
  • On-demand movies
  • Private bathroom
  • Private entrance
  • Refrigerator
  • Satellite/cable channels
  • Seating area
  • Shower
  • Slippers
  • Sofa
  • Telephone
  • Toiletries
  • Wake-up service
  • Wi-Fi [charges apply]
  • Wi-Fi [free]

Food and dining

Breakfast options
  • American
  • Asian
  • Continental
  • Vegetarian
  • Gluten-free
  • Buffet
Restaurants on site
Chao Nang
  • Cuisine: European
  • Menu: Buffet

Location

199/42 Changklan Road, Chang Khlan, Chiang Mai, Thailand, 50100

Excellent8.4

Location

Airports
  • Chiang Mai International Airport (CNX)
    3.9 km 19 min drive
  • Lampang Airport (LPT)
    76.9 km
Public transportation
  • Chiang Mai Railway Station
    1.9 km
Hospital or clinic
  • Central Chiangmai Memorial Hospital
    370 m 6 min walk
Shopping
  • Chiang Mai Night Bazaar
    1.1 km
Convenience store
  • 7 Eleven
    370 m 2 min drive
Cash withdrawal
  • ATM on-site

What's nearby

Popular landmarks
  • Art in Paradise, Chiang Mai 3D Art Museum
    110 m
  • Chiang Mai Night Bazaar
    1.1 km
  • Wua Lai Walking Street
    1.5 km
  • Tha Phae Gate
    1.5 km
  • Wat Chedi Luang
    1.9 km
  • Wat Phra Singh (Gold Temple)
    2.4 km
  • Chiang Mai Zoo
    6.7 km
  • Wat Phra That Doi Kham
    8.8 km
  • Chiang Mai Night Safari
    9.6 km
  • Elephant Rescue Park
    41.9 km
Nearby landmarks
  • Crystal Cave Pub
    20 m
  • Art in Paradise
    110 m
  • Art in Paradise, Chiang Mai 3D Art Museum
    110 m
  • Ambassador Fashions
    150 m
  • Hamerkaz lametayel
    210 m
  • Elephant Pride Sanctuary
    240 m
  • Montfort College
    290 m
  • Genesis International Tailors
    290 m
  • Pantip Plaza
    290 m
  • Lost Heavens
    300 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-1 year(s)
Stay for free if using existing bedding.
Baby cot/crib may be requested directly from the property. Subject to availability.
Children 2-5 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 6 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from14:00
  • Check-out until12:00
Getting around
  • Distance from city center0.5 km
  • Travel time to airport (minutes)15
  • Airport transfer fee100 THB
Extras
  • Breakfast charge (unless included in room price)450 THB
The property
  • Year property opened1992
  • Number of floors17
  • Room voltage220
  • Number of rooms 378
  • Most recent renovation2014
  • Non-smoking rooms/floorsYes
  • Number of restaurants3
  • Number of bars/lounges1

Reviews of Empress Hotel from real guests

Provided by verified guests of

Agoda logo
8.5
  • Service score 8.8 out of 10 and is a high score in Chiang Mai
    Service8.8
  • Cleanliness score 8.6 out of 10 and is a high score in Chiang Mai
    Cleanliness8.6
  • Value for money score 8.6 out of 10 and is a high score in Chiang Mai
    Value for money8.6
  • Facilities score 8.4 out of 10 and is a high score in Chiang Mai
    Facilities8.4
  • Location score 8.4 out of 10 and is a high score in Chiang Mai
    Location8.4
  • Room comfort and quality score 8.3 out of 10
    Room comfort and quality8.3
High score for Chiang Mai

Rating

9+ Exceptional (769)
8-9 Excellent (419)
7-8 Very Good (455)
6-7 Good (141)
<6 Below Expectation (139)

Review summary

Powered by OpenAI

Located near the night bazaar and Chabad House, this hotel has exceptional service and staff who cater to travelers' needs. The rooms are spacious, well-maintained, and come with thoughtful amenities such as a library, complimentary fruit plate, and ample drinking water. Guests appreciate the breakfast with a live egg counter, fresh fruit, and helpful waitstaff. The hotel offers great value compared to other upper-tier hotels in the area.

Limited breakfast options with juice from boxes have been mentioned in a few reviews.

Did you find this review summary helpful?

Guest Type
Room Type
Language

Show reviews that mention 

Showing 1,923 verified guest comments
Changed to review page 1
  1. 9.6
    Exceptional
    David from United States
    Group
    Deluxe
    Stayed 3 nights in December 2022

    “Nicely kept older hotel ”

    I booked 2 deluxe king rooms for 2 couples traveling together for 3 nights. Check in was easy and we were supposed to get a welcome drink according to the reservation but instead they give you a gift bag. The bag included numerous snacks and orange juice plus some sparkling water. Our rooms were on the 14th floor. The rooms were very clean and spacious. Sure the furniture and fixtures might be a little dated but everything works and was comfortable. Bathroom is good with plenty of hot water and water pressure. Bonus is hot water at the sink also. Possible bathroom negative is that the shower is in a fairly tall tub. If you have any mobility issues it might be difficult to get in and out of the shower. Facilities are good. Breakfast is nice and located at the lobby restaurant. But the pool is closed. Now you have to walk to the Empress Premier next door to use the pool or gym. A little inconvenient. Good location for exploring Chiang Mai. We were there for Christmas. As a bonus the Chiang Mai Catholic Cathedral is located behind the hotel across from the Empress Premier building. I would definitely recommend the Empress hotel when you visit Chiang Mai.

    Reviewed December 27, 2022
  2. 10.0
    Exceptional
    Siew from Singapore
    Family with young children
    Deluxe
    Stayed 2 nights in December 2024

    “Close to night market”

    Walkable distance to a night market and food centre on weekend under 15 mins. Not a difficult location to call Grab for transport and easily accessible to other part of Chiangmai. Great for family. Although the hotel renovation is dated e.g typical 90s 4-stars hotel design. Children appreciates the big swimming pool which is clean and well-maintained.

    Reviewed December 29, 2024
  3. 8.8
    Excellent
    Sven from Thailand
    Couple
    Superior
    Stayed 4 nights in January 2024

    “Very pleasant stay”

    I found a special offer for this hotel on agoda at £40 a night for that price it was absolutely worth it. The rooms hotel decor was very nice and the rooms were lovely. The bathroom was also well furnished and despite being reasonably tall I was juuust about able to actually take a bath. The staff were extremely helpful and we were presented with a gift basket on arrival. Everything was spotlessly clean. The breakfast had a decent selection but didn't blow me away. Especially the pastries and sausages were slightly disappointing. The pool was nice but not huge and the prices at the pool bar were a tad outrageous.

    Reviewed January 13, 2024
  4. 10.0
    Exceptional
    Sydney from Canada
    Solo traveler
    Deluxe
    Stayed 1 night in December 2023

    “Just incredible”

    Stayed here for 10 days during the christmas break and it was absolutely wonderful. The staff went over and above to make people feel welcome, safe and comfortable. The Christmas eve buffet was outstanding. I also spent a lot of time by the pool and its truly a 5star experience. The gym isnt terrible but dont expect a full functioning gym - its about the average when it comes to hotel gyms. The excursion staff were also incredibly knowledgable and everyone there spoke excellent English

    Reviewed January 16, 2024
  5. 10.0
    Exceptional
    Bevin from United States
    Family with teens
    Executive Suite
    Stayed 4 nights in September 2023

    “Incredible attention to service and hospitality”

    Our stay at the Empress included the use of the Convention Center for a gathering of 700 people. The staff at all levels were attentive and very professional. We are especially impressed with the management (Khun Aoy) and the Catering Mgr. Feeding 700 people for snacks twice a day and dinner was quite a feat that they did well. Each event was followed by a swift cleanup and quick attention to any needs. Highly recommend this place for your stay and for your convention needs.

    Reviewed September 22, 2023
Changed to review page 1

This is a popular property. Don't miss out!