Fives Hotel Johor Bahru City Centre

3.5 stars out of 5
tooltip

Gold star ratings are provided by the property to reflect the comfort, facilities, and amenities you can expect.

Jalan Wong Ah Fook, Johor Bahru City Center, Johor Bahru, Malaysia, 80000

Highlights

Location

Hotel at strategic location and value for money
Rated highly by Business travelers

Cozy hotel for 2 day business trip

Walking distance to the shopping mall
Highly Rated by Family Traveller

Room size is ok for our family (2 adults + 1 child (4 yr)
Professional guest services

The staff was very patient to help me check in.

Facilities

Free Wi-Fi

Free parking

Front desk [24-hour]

Fitness center

Restaurants

Family room

Luggage storage

Breakfast

About us

Fives Hotel Johor Bahru City Centre is a chic retreat for two, featuring vibrant lounges and art-infused decor. Enjoy dining at Feast @ Fives. Its prime location offers easy access to the Johor Causeway, perfect for exploring Singapore's attractions. Located in Johor Bahru City Center, the hotel offers a vibrant atmosphere with bustling markets, iconic landmarks, and diverse dining options. Guests enjoy 24-hour check-in, a fitness center, and a fine restaurant. Rooms feature air conditioning and complimentary Wi-Fi, while select accommodations offer cityscape views. Johor Bahru City Square for shopping and dining, along with Johor Bahru Sentral Railway Station, are just a short walk away. [Some content may be Generative AI assisted. Inaccuracies may occur.]

This property is in high demand!

52 travelers have booked today.

Location 9.3
Service 8.7
Cleanliness 8.4
Value for money 8.3

Based on 25,216 verified reviews

Location

9.3

Service

8.7

Cleanliness

8.4

Value for money

8.3

Facilities

7.8

tooltip

Nearest transportation options

Sentral Kotaraya Bus Terminal is within 0.2 km

JB Sentral Railway Station is within 0.24 km

See map

9.3Exceptional

Location rating score

Exceptional location - Inside city center
Popular neighborhood
Exceptional for walking
More details on walking
tooltip

There are 95 places in walking distance!

Parking
FREE
Walkable places
Komtar JBCC
40 m
Galleria at Kotaraya
170 m
Gurdwara Sahib Johor Bahru
180 m
JB City Square
190 m
Johor Bahru City Square
210 m
Popular landmarks
Jalan Wong Ah Fook
580 m
Johor Zoo
640 m
Arulmigu Sri Rajakaliamman Glass Temple
790 m
Sultan Abu Bakar State Mosque
1.5 km
KSL City Mall
2.4 km
Closest landmarks
Hong Leong Credit Group
120 m
MayBank @ Jalan Tun Abdul Razak
150 m
Public Mutual Bhd
150 m
Johor International Convention
200 m
Bank Negara Malaysia
250 m

Good to know

Value for money8.3
Location rating9.3
Nearest airportSeletar Airport (XSP) - Singapore
Distance to airport13.3 km

Rooms available at Fives Hotel Johor Bahru City Centre

Family Suites
...
  • Room size: 28 m²/301 ft²
  • City view
  • 2 single beds and 1 king be...
Enter dates to see prices
Deluxe Twin
...
  • Room size: 14 m²/151 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Executive Room
...
  • Room size: 24 m²/258 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Deluxe King
...
  • Room size: 14 m²/151 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Executive Suite
...
  • Room size: 39 m²/420 ft²
  • 1 king bed & 1 sofa bed
  • 1 king bed & 1 sofa bed
Enter dates to see prices
Executive Suite
...
  • Room size: 39 m²/420 ft²
  • City view
Enter dates to see prices
Deluxe Room
...
  • Room size: 14 m²/151 ft²
Enter dates to see prices
Executive Suite
...
  • Room size: 39 m²/420 ft²
  • City view
Enter dates to see prices
Executive Suite
...
  • Room size: 39 m²/420 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Family Suite Room
...
  • Room size: 28 m²/301 ft²
Enter dates to see prices

Frequently asked questions

Begin your day with Fives Hotel Johor Bahru City Centre's available cuisine and food options such as Buffet in restaurant to discover what's offered at this property!

Yes! Fives Hotel Johor Bahru City Centre offers laundry service at your grasp for whenever you need your favorite clothes clean and fresh all throughout your getaway. Please contact the property for more information.

Fives Hotel Johor Bahru City Centre offers car park onsite free of charge for guests with vehicles to choose from when staying at this property. In case the car park is full, this property also has and nearby as well. Please contact the property for more information, or log into your Agoda account and contact the property through Agoda's direct message chatbox.

While residing at Fives Hotel Johor Bahru City Centre, kick start your vacation by visiting the nearest attractions that are within close proximity to the property which include Komtar JBCC, Galleria at Kotaraya, and Gurdwara Sahib Johor Bahru.

While lodging at Fives Hotel Johor Bahru City Centre, cherish your morning or evening stroll at nearby park which include Grand Palace Park, Padang SMK Dato Jaafar, and Serene Park Community park.

The average room rate for Fives Hotel Johor Bahru City Centre in the past month is 203.88 MYR, compared to city's average of 247.01 MYR.

Fives Hotel Johor Bahru City Centre accepts up to 3, with payment card options such as MasterCard, Visa, and American Express.

Past solo travelers that have stayed at this property have given Fives Hotel Johor Bahru City Centre an average rating of 8.4. You can look up more detailed customer reviews and evaluations by filtering for a specific type of verified travelers down in the review section.

Past group travelers that have stayed at this property have given Fives Hotel Johor Bahru City Centre an average rating of 8.4. You can look up more specific customer evaluations and responses by filtering for a specific type of verified travelers down in the review section.

Verified local visitors that have stayed at this property have given Fives Hotel Johor Bahru City Centre an average rating of 9.0. You can look up on more descriptive customer testimonials, and feedback for this property down in the review section.

More about Fives Hotel Johor Bahru City Centre

More about Fives Hotel Johor Bahru City Centre

Experience Comfort and Convenience at Fives Hotel Johor Bahru City Centre

Nestled in the vibrant heart of Johor Bahru, Malaysia, Fives Hotel Johor Bahru City Centre offers a modern and inviting retreat for travelers seeking comfort and convenience. Established in 2022, this stylish 3.5-star hotel boasts 243 well-appointed rooms, providing ample space and amenities to ensure a relaxing stay. Recently renovated in 2021, the hotel combines contemporary design with thoughtful touches to create a welcoming atmosphere for all guests. Guests can enjoy flexible check-in and check-out times, with check-in available from 3:00 PM and check-out until 12:00 PM, making your stay hassle-free. Families traveling with children aged 3 to 12 can take advantage of the hotel’s family-friendly policy, which allows kids in this age range to stay free of charge. Whether you're visiting for business or leisure, Fives Hotel Johor Bahru City Centre offers a comfortable, convenient base to explore the dynamic city of Johor Bahru.

Stay Active with Fives Hotel Johor Bahru City Centre's Fitness Facilities

At Fives Hotel Johor Bahru City Centre, guests have access to a modern, fully equipped fitness center designed to help you maintain your workout routine while traveling. Whether you're into cardio, strength training, or stretching, our state-of-the-art equipment provides everything you need for a comprehensive workout experience. The fitness center offers a welcoming environment, allowing you to stay energized and healthy during your stay.

Convenience Facilities at Fives Hotel Johor Bahru City Centre

Fives Hotel Johor Bahru City Centre offers a range of thoughtful amenities designed to make your stay comfortable and hassle-free. Guests can enjoy free Wi-Fi in all rooms, ensuring seamless connectivity whether you're working or relaxing. For added convenience, the hotel provides reliable Wi-Fi in public areas, allowing you to stay connected while exploring the vibrant city surroundings. To cater to your everyday needs, the hotel features a laundry service and dry cleaning facilities, helping you keep your wardrobe fresh during your stay. Luggage storage is available for travelers who need a secure place to keep their belongings before check-in or after check-out. Additionally, the hotel has a designated smoking area for guests who wish to smoke in designated spaces, and daily housekeeping ensures your room remains clean and comfortable throughout your visit.

Convenient Transport Facilities at Fives Hotel Johor Bahru City Centre

Fives Hotel Johor Bahru City Centre offers guests the convenience of onsite car parking, making it easy to come and go at your own pace. The hotel provides self-parking facilities that are free of charge, ensuring a hassle-free experience for travelers with their own vehicles. Whether you're visiting for business or leisure, you can rest assured that your parking needs are well taken care of without any additional costs. For those who prefer not to drive, the hotel also offers a reliable taxi service, providing quick and easy access to various local attractions and transportation hubs around Johor Bahru. With these well-equipped transport facilities, guests can enjoy seamless mobility and focus on making the most of their stay in this vibrant city.

Comfort and Convenience in Every Room at Fives Hotel Johor Bahru City Centre

Experience a restful stay with our well-appointed rooms, featuring air conditioning to keep you cool and comfortable throughout your visit. Each room is equipped with a television offering satellite and cable channels, providing entertainment options for every guest. To enhance your convenience, complimentary bottled water, instant coffee, and tea are thoughtfully provided, allowing you to unwind and refresh at any time. The rooms also include essential toiletries and a hair dryer, ensuring you have everything you need for a hassle-free stay. For your comfort and privacy, blackout curtains are installed to block out unwanted light, creating a perfect environment for restful sleep. The linens are fresh and of high quality, adding to the overall sense of luxury and relaxation. Whether you're here for business or leisure, our rooms are designed to offer a cozy and convenient retreat after a busy day exploring Johor Bahru.

Delightful Dining Experience at Fives Hotel Johor Bahru City Centre

At Fives Hotel Johor Bahru City Centre, guests can enjoy a warm and welcoming dining experience with a focus on comfort and quality. Start your day with a sumptuous breakfast buffet that offers a variety of delicious options, including both local and international flavors, ensuring a satisfying start to your morning. For those seeking a more casual meal, the hotel’s halal restaurant provides a welcoming atmosphere where guests can indulge in flavorful dishes prepared with care and adherence to halal standards. Complementing the dining facilities, the hotel offers daily housekeeping services to keep your stay comfortable and hassle-free. Whether you're beginning your day with a hearty breakfast or relaxing with a delicious meal later in the day, Fives Hotel Johor Bahru City Centre aims to make your dining experience both convenient and enjoyable, adding to the overall comfort of your stay.

Comfort and Convenience in Every Room at Fives Hotel Johor Bahru City Centre

Discover a variety of thoughtfully designed rooms at Fives Hotel Johor Bahru City Centre, each tailored to meet different guest needs. Choose from the cozy Deluxe King and Deluxe Twin rooms, both offering 14 square meters of comfortable space, perfect for singles or couples. For those seeking a more spacious stay, the Executive Room provides 24 square meters of refined comfort with a luxurious King Bed. Families or groups will appreciate the Family Suites, which span 28 square meters and can be configured with either two Single Beds or a King Bed, ensuring everyone has ample room to relax. Booking your stay through Agoda guarantees you the best prices available, making your trip more affordable without compromising quality. The platform also offers a seamless, hassle-free booking experience, allowing you to secure your preferred room quickly and effortlessly. Whether you're traveling for business or leisure, Fives Hotel Johor Bahru City Centre provides versatile room options to suit your needs, all easily accessible through Agoda’s user-friendly platform.

Discover the Vibrant Heart of Johor Bahru City Center

Nestled in the bustling core of Johor Bahru, the City Center is a lively hub that beautifully blends modernity with rich cultural heritage. Visitors can explore a vibrant array of shopping malls, traditional markets, and bustling street food stalls offering an array of delicious Malaysian delicacies. The area is also home to iconic landmarks such as the Johor Bahru City Square and the Sultan Abu Bakar State Mosque, providing a perfect mix of entertainment, history, and spirituality. Surrounding Fives Hotel Johor Bahru City Centre, you'll find an array of attractions that showcase the city’s diverse charm. Take a short stroll to the Johor Bahru Old Chinese Temple or visit the bustling Pasar Karat night market for unique souvenirs and local crafts. For those interested in cultural experiences, the nearby Johor Bahru Heritage Trail offers a fascinating glimpse into the city’s storied past. With its lively atmosphere and strategic location, Johor Bahru City Center is the ideal starting point for exploring the vibrant spirit of this Malaysian metropolis.

Seamless Journey from Johor Bahru Airport to Fives Hotel Johor Bahru City Centre

Getting to Fives Hotel Johor Bahru City Centre from the nearest airports is a straightforward and convenient journey, ensuring a stress-free start to your stay. If you're arriving at Senai International Airport, which is approximately 30 kilometers from the city center, you can opt for a comfortable taxi or private transfer that takes around 30 to 40 minutes, depending on traffic. Alternatively, ride-hailing services like Grab are readily available and offer an affordable and convenient way to reach the hotel directly from the airport. For those preferring public transportation, buses operate between Senai Airport and Johor Bahru City Centre, with a short transfer to Fives Hotel via local taxis or ride-hailing apps. For travelers arriving at Singapore Changi Airport, the journey involves crossing the border into Malaysia, which typically takes about an hour by car or shuttle service. Many shuttle operators and private taxis provide direct transfers from Changi Airport to Johor Bahru hotels, including Fives Hotel Johor Bahru City Centre. Additionally, the JB Sentral train station, accessible via the Shuttle Tebrau train service from Singapore, is just a short taxi ride away from the hotel. Whichever route you choose, the proximity of Johor Bahru's transportation options ensures a smooth, hassle-free trip from the airport to your comfortable stay at Fives Hotel in the heart of Johor Bahru.

Explore Johor Bahru’s Rich Cultural and Natural Attractions Near Fives Hotel

Fives Hotel Johor Bahru City Centre is perfectly situated amidst a vibrant array of landmarks and attractions that showcase the city’s rich cultural heritage and natural beauty. Just a short distance away, visitors can explore the iconic Johor Zoo, home to a diverse collection of animals and a favorite spot for families. For those interested in spiritual and architectural marvels, the Arulmigu Sri Rajakaliamman Glass Temple dazzles with its intricate glass mosaics, offering a unique glimpse into local religious artistry. The historic Johor Old Chinese Temple and Tan Hiok Nee Heritage Street further immerse visitors in the city’s multicultural history, with traditional architecture, local shops, and authentic cuisine lining the streets. Nature lovers can enjoy the lush greenery of Hutan Bandar Recreational Park or take a leisurely stroll along Taman Merdeka, both perfect for relaxing outdoor activities.

Convenient Public Transport Options Around Fives Hotel Johor Bahru City Centre

Fives Hotel Johor Bahru City Centre is ideally situated near several key transportation hubs, making travel around the city and beyond exceptionally convenient. The Johor Bahru Sentral Railway Station stands just a short distance away, offering seamless train services that connect guests to Malaysia’s extensive rail network, including destinations like Kuala Lumpur and Singapore. This proximity ensures effortless access for travelers looking to explore the region with ease. In addition to the railway station, the nearby Perling Bus Terminal and Sentral Kotaraya Bus Terminal provide comprehensive bus services that link guests to various parts of Johor Bahru and neighboring areas. Whether you're heading to local attractions or traveling further afield, these well-connected transit points make it simple to navigate the city without hassle. With such accessible public transport options, Fives Hotel Johor Bahru City Centre is perfectly positioned for both leisure and business travelers seeking convenient mobility during their stay.

A Culinary Haven: Nearby Restaurants at Fives Hotel Johor Bahru City Centre

Guests staying at Fives Hotel Johor Bahru City Centre are spoiled for choice with a diverse array of nearby dining options. From the trendy ambiance of LAZY MONDAY HQ to the authentic flavors of Zaituna Restaurant, food lovers can indulge in a variety of cuisines. For those craving local delicacies, ZZ Sup Tulang Restaurant and Kampung Bahru, Johor offer mouthwatering traditional dishes. Meat enthusiasts will appreciate Binchotan JB and Awagyu Restaurant, known for their premium grilled options. Seafood lovers can enjoy the flavorful offerings at Big Food F&B, Kam Long Ah Zai Curry Fish Head, and Modern Fishing Restaurant, famous for its Nasi Goreng Seafood Stulang. Additionally, Restoran Woon Kiang and Restoran Hua Mui provide a taste of local and international flavors, making the area a true culinary hotspot for all visitors.

Shopping Landmarks Near Fives Hotel Johor Bahru City Centre

Guests staying at Fives Hotel Johor Bahru City Centre will find themselves surrounded by a vibrant shopping scene. Just a short distance away, Danga City Mall offers a modern retail experience with a variety of stores and dining options. ZON Mall and Department Store provide a comprehensive shopping experience, perfect for both everyday needs and special purchases. For book lovers, the Popular Book Store is a must-visit spot to browse a wide selection of titles. Plaza Kotaraya Shopping Mall and Plaza Pelangi are popular destinations for fashion, electronics, and local goods, while Plaza Seni Shopping Mall offers a more artistic shopping atmosphere. Additionally, Ayu Best Buy Shop, Galleria at Kotaraya, and unique boutiques like Miss Ireen Hand, Vintage, Ethnic, and Sweet Life add to the diverse shopping options, making Johor Bahru a true retail haven for visitors.

Affordable Luxury: Fives Hotel Johor Bahru City Centre's Competitive Pricing

Fives Hotel Johor Bahru City Centre offers an attractive price point that aligns perfectly with the average hotel room rates in Johor Bahru, ranging from $51 to $75 per night. This makes it an excellent choice for travelers seeking comfort and quality without overspending. The hotel's pricing positions it as a budget-friendly yet stylish option in the bustling city center, providing great value for both leisure and business visitors. Compared to the overall hotel market in Johor Bahru, Fives Hotel's rates are highly competitive, offering guests an affordable luxury experience within the same price range as many other establishments in the city. Whether you're planning a short city getaway or a longer stay, this hotel ensures you get the most out of your budget while enjoying modern amenities and convenient access to Johor Bahru's top attractions.

Exceptional Customer Satisfaction at Fives Hotel Johor Bahru City Centre

Fives Hotel Johor Bahru City Centre consistently receives high praise from its guests, reflecting its commitment to providing a memorable stay. With an impressive overall rating of 8.4, guests appreciate the hotel’s excellent value, which offers a perfect balance of quality and affordability. The hotel’s dedication to cleanliness is evident, earning a commendable score of 8.4, ensuring visitors feel comfortable and at ease throughout their stay. One of the standout features highlighted by guests is the hotel’s prime location, rated an outstanding 9.2, making it an ideal choice for travelers looking to explore Johor Bahru with ease. Coupled with attentive and professional staff performance scoring 8.7, guests often commend the warm and welcoming service that enhances their overall experience. While the facilities are rated slightly lower at 7.8, they still meet guests' expectations for comfort and convenience, making Fives Hotel Johor Bahru City Centre a highly recommended destination for both leisure and business travelers.

Show less

Amenities and facilities

Very good7.8

Facilities

Languages spoken
  • English
  • Malay
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Fitness center
  • Gym/fitness
Cleanliness and safety
  • Anti-viral cleaning products
  • Body thermometer
  • Cashless payment service
  • Daily disinfection in common areas
  • Face coverings on staff
  • First aid kit
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Staff trained in safety protocol
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • A la carte in restaurant
  • Alternative meal arrangement
  • Asian breakfast
  • Bottle of water
  • Breakfast [buffet]
  • Breakfast [continental]
  • Breakfast service
  • Buffet in restaurant
  • Coffee/tea in restaurant
  • Coffee shop
  • Desserts in restaurant
  • Halal breakfast
  • Restaurant [halal]
  • Restaurant breakfast
  • Restaurants
  • Soup in restaurant
Services and conveniences
  • Air conditioning in public area
  • Audio-visual equipment for special events
  • Daily housekeeping
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Indoor venue for special events
  • Invoice provided
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Meetings
  • Meeting stationery
  • Projector/LED display
  • Safety deposit boxes
  • Seminars
  • Smoke-free property
  • Smoking area
  • Wi-Fi for special events
  • Xerox/fax in business center
For the kids
  • Family/child friendly
  • Family room
  • Kids meal
Access
  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed unavailable
  • Room decorations
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
Getting around
  • Car park [free of charge]
  • Car park [nearby]
  • Car park [on-site]
  • Taxi service
Available in all rooms
  • Accessible by elevator
  • Additional toilet
  • Air conditioning
  • Carpeting
  • Closet
  • Clothes rack
  • Coffee/tea maker
  • Desk
  • Electric kettle
  • Free bottled water unavailable
  • Hair dryer
  • Individual air conditioning
  • In-room safe box
  • Linens
  • Mini bar
  • Non-smoking
  • Private bathroom
  • Safety/security feature
  • Satellite/cable channels
  • Shower
  • Sleep comfort items
  • Slippers
  • Socket near the bed
  • Telephone
  • Toiletries
  • Towels
  • Window
  • Wooden/parqueted flooring

Location

Jalan Wong Ah Fook, Johor Bahru City Center, Johor Bahru, Malaysia, 80000

Exceptional9.3

Location

Airports
  • Seletar Airport (XSP) - Singapore
    13.3 km
  • Senai International Airport (JHB) - Malaysia
    22.2 km
Public transportation
  • Sentral Kotaraya Bus Terminal
    200 m
  • JB Sentral Railway Station
    240 m
Hospital or clinic
  • Landmark Medical Centre Sdn Bhd
    400 m
Shopping
  • Johor Bahru City Square
    210 m
Convenience store
  • 7 Eleven
    90 m
Cash withdrawal
  • ATM
    140 m

What's nearby

Popular landmarks
  • Johor Bahru City Square
    210 m
  • Jalan Wong Ah Fook
    580 m
  • Johor Zoo
    640 m
  • Arulmigu Sri Rajakaliamman Glass Temple
    790 m
  • Sultan Abu Bakar State Mosque
    1.5 km
  • KSL City Mall
    2.4 km
  • Danga Bay
    4.8 km
  • Paradigm Mall Johor Bahru
    10.4 km
  • Legoland Malaysia
    15.4 km
Nearby landmarks
  • Komtar JBCC
    40 m
  • Hong Leong Credit Group
    120 m
  • MayBank @ Jalan Tun Abdul Razak
    150 m
  • Public Mutual Bhd
    150 m
  • Galleria at Kotaraya
    170 m
  • Gurdwara Sahib Johor Bahru
    180 m
  • JB City Square
    190 m
  • Sentral Kotaraya Bus Terminal
    200 m
  • Johor International Convention
    200 m
  • Johor Bahru City Square
    210 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-2 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 3-12 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 13 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from15:00
  • Check-out until12:00
  • Reception open until23:59
  • Check-in until23:59
Extras
  • Breakfast charge (unless included in room price)35 MYR
The property
  • Year property opened2022
  • Number of floors19
  • Number of rooms 243
  • Most recent renovation2021
  • Non-smoking rooms/floorsyes
  • Number of restaurants1

Reviews of Fives Hotel Johor Bahru City Centre from real guests

tooltip

All ratings and comments on Agoda are from verified guests who must complete a stay before submitting a review.

Provided by verified guests of

Agoda logo
8.4

Excellent

Recent ratings trend

10 most recent verified ratings received by the property

  • 8.8
  • 10
  • 10
  • 10
  • 10
  • 6.8
  • 10
  • 9.2
  • 9.2
  • 8.8

Most recent

  • Location score 9.3 out of 10 and is a high score in Johor Bahru
    Location9.3
  • Service score 8.7 out of 10 and is a high score in Johor Bahru
    Service8.7
  • Cleanliness score 8.4 out of 10 and is a high score in Johor Bahru
    Cleanliness8.4
  • Value for money score 8.3 out of 10 and is a high score in Johor Bahru
    Value for money8.3
  • Facilities score 7.8 out of 10 and is a high score in Johor Bahru
    Facilities7.8
High score for Johor Bahru

Rating

9+ Exceptional (3,274)
8-9 Excellent (1,298)
7-8 Very Good (1,421)
6-7 Good (476)
<6 Below Expectation (708)

Review summary

Powered by OpenAI

Guests have praised the hotel staff for their friendliness and helpfulness. Rooms are consistently mentioned as clean and well-kept with a great location near JB-SG custom and CIQ. The hotel is regarded as providing good value for money.

Some guests have expressed disappointment with the size of the rooms. Additionally, a number of reviews mention that the air conditioning units are noisy and in need of improvement.

Did you find this review summary helpful?

Guest Type
Room Type
Language

Show reviews that mention 

Location

Mentioned in 1,605 reviews
sentiment-positive-indicator
98% Positive
sentiment-negative-indicator
1% Unfavourable

Cleanliness

Mentioned in 1,043 reviews
sentiment-positive-indicator
84% Positive
sentiment-negative-indicator
15% Unfavourable

Service

Mentioned in 713 reviews
sentiment-positive-indicator
87% Positive
sentiment-negative-indicator
12% Unfavourable

Room size

Mentioned in 689 reviews
sentiment-positive-indicator
29% Positive
sentiment-negative-indicator
70% Unfavourable

Breakfast

Mentioned in 504 reviews
sentiment-positive-indicator
57% Positive
sentiment-negative-indicator
42% Unfavourable

Value for money

Mentioned in 412 reviews
sentiment-positive-indicator
82% Positive
sentiment-negative-indicator
17% Unfavourable

Room comfort

Mentioned in 364 reviews
sentiment-positive-indicator
73% Positive
sentiment-negative-indicator
26% Unfavourable

Check in

Mentioned in 257 reviews
sentiment-positive-indicator
62% Positive
sentiment-negative-indicator
37% Unfavourable

Air conditioning

Mentioned in 242 reviews
sentiment-positive-indicator
22% Positive
sentiment-negative-indicator
77% Unfavourable
Showing 7,177 verified guest comments
Changed to review page 1
  1. 8.4
    Excellent
    Mohammad from Malaysia
    Couple
    Deluxe King
    Stayed 1 night in September 2025

    “Great Hotel within conveniences”

    13–14 September 2025 I was given Room 1501, a king-bed room. However, the layout was rather awkward — there is a very tight corner at the foot of the bed, leaving barely enough space to walk between the toilet and the main door. The curtains were disappointing, with many visible stains (wet spots). I have no idea who previously stayed in the room, but it seems like the curtains were neglected. Hotels should really have an SOP to clean or replace curtains at fixed intervals. I enjoy looking out the window, but I believe the dust from the curtains triggered my rhinitis flare when I returned home. The air-conditioning also had issues. It took a long time to cool the room, but once it did, it felt like a freezer, most likely because the unit faced directly towards the bed. We had to set the temperature to 26°C, reduce the fan speed to 1, and tilt the flaps away from the bed, yet it was still too cold. Noise from the neighboring room was another problem. The room next door, likely occupied by a family with children, was extremely noisy. The children were constantly opening and closing the heavy room door, running down the hallway, and talking loudly. To make matters worse, the parents and children stood just outside our door talking loudly for almost an hour. This also happened the evening before. I don’t understand why they couldn’t stay inside their room to talk. Breakfast was modest, as usual with my previous stays, but on 14 September, I was pleasantly surprised — the nasi lemak sambal was delicious. For the first time, I can happily commend it, as on past visits the sambal tasted “raw” or undercooked. I am also curious about the check-in SOP for deposit collection. On some of my previous stays, I was not asked for a deposit, but this time I was required to pay one. My bookings have always been consistent via Agoda, so perhaps management can review and fine-tune the deposit policy. At the very least, please indicate clearly on the booking page whether a deposit is required, so guests are not left confused. On the positive side, the staff were friendly and fairly reasonable. That said, I strongly suggest the restaurant open the dining area behind the buffet spread instead of seating diners near the lifts. Sitting directly in front of the lifts is unpleasant and unhygienic, as it exposes diners to people crowding, waiting, or exiting the lifts. Head scratching, hair flicking, and coughing from less socially aware guests right next to diners is not a pleasant dining experience. To fellow diners: Please practice basic manners. Dedicated utensils are provided for each dish, and the food warmers are covered for hygiene reasons. Kindly return the utensil to its proper plate and close the warmer after use. Do not leave utensils inside the food warmers, and do not leave the lids open. Also, please control your coughing — whether at the buffet line, dining table, or while walking past other diners. A little self-awareness and courtesy would go a long way.

    Reviewed September 17, 2025

    Hi Mohammad. We appreciate your feedback! We would be grateful if you give us an opportunity to make amends and improve your experience during your next stay.

    Responded September 18, 2025
    Fives Hotel Johor Bahru City Centre
  2. 8.4
    Excellent
    Edward from Singapore
    Solo traveler
    Deluxe King
    Stayed 1 night in February 2026

    “Pleasant 2D1N Staycation – Will Definitely Return”

    This was my multiple stay at this hotel, and once again it didn’t disappoint. I really love this hotel for its overall comfort, convenience, and value. One big plus is the safe and sheltered parking at Level 5. The carpark is secure, and I was greeted by a friendly guard upon arrival who even waved at me — a small gesture, but it really made me feel welcomed. The receptionist, Mr Adlan, was extremely kind and helpful. I arrived early and asked if I could drop off my belongings before heading out. Not only was he accommodating, he also allowed me to check in early, which I truly appreciated. The room had everything I needed: a comfortable king-size bed, hot shower, clean toilet, adjustable air-conditioning (very useful when it gets cold at night), and it was located on a high floor, making it quiet and perfect for a peaceful night’s sleep. The wardrobe was simple, and my selected room did not come with a mini fridge, but I have absolutely no complaints considering the price point I paid. The free breakfast was adequate. I had eaten quite a lot the day before, so a light breakfast suited me just fine that morning. Location-wise, it’s excellent — overlooking JBCC Komtar, directly opposite City Square. Booking a Grab is very easy as the hotel has a large porch area for pickups. Before heading back to Singapore, it’s also super convenient that a Shell petrol kiosk is just beside the hotel, where I filled up a full tank of V-Power Racing for that extra VTEC kick 😄 Thank you for another pleasant stay. I’ll definitely be back again for another night here 👍

    Reviewed February 03, 2026

    Hi Edward. Thank you for taking the time and sharing your feedback regarding your stay! We’re glad that we could make your stay fantastic at Fives Hotel Johor Bahru City Centre. We’d be happy to serve you again with the same awesomeness next time you visit Fives Hotel Johor Bahru City Centre

    Responded February 06, 2026
    Fives Hotel Johor Bahru City Centre
  3. 8.0
    Excellent
    Mayer from Singapore
    Couple
    Deluxe Twin
    Stayed 1 night in July 2025

    “Decent for short haul lodging”

    Stayed in Twin Room (921). + points Check in was simple. Requested for 2 cards so it’s easier for husband and I. Generally clean. Resolution of TV was clear and sharp. Air-con temperature was comfortable (can adjust quite easily). Provided 2 bottles of drinking water. Basic hot beverage station (large kettle, tea bags, instant coffee, sugar and creamer with wooden stirrers). Basic toiletries provided - shower caps, cotton buds, sanitary bag, toothbrushes with toothpaste, bath gel and 2-in-1 conditioning shampoo. Hand soap bar will be provided upon request. Clean bedding. Firm and full pillows (not the soft type) - we really appreciate these. Firm beds - which we also enjoyed. We chose 2 single beds so we don’t “fight” or “steal” blankets. Small dresser with chair. Large enough mirror to see 2/3 of the body. Hairdryer is attached to the wall in the toilet. 4 hangers attached on the rod above the mirror (2 for tops and 2 for bottoms). Large bath towels provided. - points: Warning! Shower floor is really slippery after showers because tiles are the smooth type. Shower pressure was ok but the “hot” water is lukewarm. Open shower concept aka no shower curtain / door - water will splash into the WC area, making that area slippery too. Just be really careful and do not rush out. Toothpaste was questionable. Didn’t feel like it cleaned much so we used our own. No face towels. Size of the mugs at beverage station were of different sizes - not consistent? Walls are really thin - we could hear our neighbour showering. Air-con condenser is just outside the large window - was really noisy when we first switched it on. We checked with the staff. All rooms are the same. Might want to take note if you are a light sleeper / cannot sleep with noise. Overall, would we stay here again? Yes. For the location and price paid, it’s decent enough.

    Reviewed July 15, 2025

    Hi Mayer, Thank you so much for your detailed and thoughtful feedback! We’re pleased to hear that you had a smooth check-in experience and that our Twin Room (921) met your expectations. It’s great to know you found the room clean and well-equipped—from the comfortable air-conditioning and crisp TV resolution to the amenities like our beverage station and toiletries. We're especially happy to hear that you appreciated the firm and full pillows—we know how much the right bedding can make a difference in a good night’s rest. Your feedback is truly valuable to us, and we look forward to welcoming you and your husband back again soon at Fives Hotel Johor Bahru City Centre.

    Responded July 22, 2025
    Fives Hotel Johor Bahru City Centre
  4. 10.0
    Exceptional
    Ramadhan from Singapore
    Solo traveler
    Deluxe King
    Stayed 1 night in February 2026

    “My get-go hotel in JB”

    I had a pleasant stay at Fives Hotel Johor Bahru. The location is excellent, with easy access to shopping malls and local eateries. The room was clean, modern, and comfortable, making it perfect for a short getaway. The staff were friendly and helpful throughout my stay, which made the experience even better. Overall, it was a great value for money, and I would definitely consider staying here again.

    Reviewed February 18, 2026

    Hi Ramadhan, Thank you for your kind feedback. We’re delighted to hear that you enjoyed our excellent location, clean and comfortable rooms, and friendly, helpful staff. It’s wonderful to know that your stay was great value for money and that you would consider staying with us again. We truly appreciate your support and look forward to welcoming you back at Fives Hotel Johor Bahru City Centre!

    Responded February 19, 2026
    Fives Hotel Johor Bahru City Centre
  5. 10.0
    Exceptional
    Azhar from Singapore
    Couple
    Deluxe King
    Stayed 2 nights in February 2026

    “Stay at Fives Hotel Johor Bahru City Centre (February 2026)”

    We had a fantastic stay at The Fives. The location is unbeatable—just a short walk from the CIQ and right across from Komtar JBCC and City Square. The room was modern, minimalist, and very clean. Even though the rooms are on the smaller side, they are well-designed for comfort. The staff were friendly and check-in was a breeze. Highly recommended for a quick weekend getaway!

    Reviewed February 18, 2026

    Hi Azhar, Thank you for your kind feedback. We’re thrilled to hear that you had a fantastic stay and enjoyed our unbeatable location, clean and well-designed rooms, and friendly staff. It’s wonderful to know that your weekend getaway was comfortable and hassle-free. We truly appreciate your support and look forward to welcoming you back at Fives Hotel Johor Bahru City Centre!

    Responded February 19, 2026
    Fives Hotel Johor Bahru City Centre
Changed to review page 1

This is a popular property. Don't miss out!