Fosshotel Baron
Gold star ratings are provided by the property to reflect the comfort, facilities, and amenities you can expect.
Highlights
770 meters to public transportation - Harpa is within 770 meters
![Front desk [24-hour]](https://pix10.agoda.net/property/5375180/0/64e68e175f96cca9ad7e3f0fef249f1b.jpg?ca=0&ce=1&s=1024x768)
- Airport transfer available at additional charge. To request, check the...

- Many guests have praised the breakfast at this property
Facilities
Free Wi-Fi
Car park
Front desk [24-hour]
Bar
Airport transfer
Family room
Luggage storage
Pets allowed

















4.8
“Overbooked my room”
I drove 10-12 hours from east Iceland to Reykjavík, only to find upon my arrival that the hotel was overbooked and they didn’t have a room for me. They told me to sit and wait while they checked for a room in other hotels. I’m 70 years old, with both knee replacements, and don’t get around that well. Add to that, I caught some kind of virus on the plane ride over, so overall, I’m feeling a little banged up. Hence, I booked a room for 3 nights in the downtown area near the walking streets, shops, restaurants, bars, etc. Back to the hotel. After waiting in the lobby for over an hour, the lady comes out saying they found me a room: AT THE AIRPORT OUTSIDE OF TOWN! I told her that this was unacceptable because I booked downtown for a reason. She said that was the only room available and wouldn’t refund my 3 day reservation because she had found a replacement, which wasn’t even comparable. Needless to say, we left on bad terms, and I ended up driving to a campsite to sleep in the van. I would still like to hang out in downtown Reykjavík for a few days, but this experience has left me with a bad taste in my mouth. I wouldn’t recommend any of the fosshotels, as I now view them as dishonest, in my opinion.
Dear Robert, Thank you for your message. We are truly sorry for the difficult experience you had upon arrival, especially after such a long drive and while you were already feeling unwell. We understand how frustrating and disappointing it must have been. We sincerely regret the inconvenience and understand that the alternative accommodation did not meet the location and accessibility needs for which you had originally booked. We have asked Hotelbeds to arrange a refund for your reservation, and we would also like to clarify that the hotel did not charge you for the stay. We appreciate you sharing your feedback, as it helps us review what happened and improve our handling of such situations. Best regards, Malgorzata Front Desk Manager Fosshotel Baron
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