Newly renovated
2024
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Awarded as a top choice of Agoda travelers in 2024.

JW Marriott Auckland

5 stars out of 5
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Gold star ratings are provided by the property to reflect the comfort, facilities, and amenities you can expect.

22-26 Albert Street, Auckland City Center, Auckland, New Zealand, 1010

Highlights

Top property facilities

Nice hotel
Location

Great location, staff, service, facilities and room!
Checking in & out

Professional guest services

Great location, staff, service, facilities and room!
Sparkling clean

Tidy and clean room.

Facilities

Free Wi-Fi

Pool with view

Car park

Front desk [24-hour]

Fitness center

Restaurants

Bar

Sauna

About us

Perched in Auckland’s vibrant waterfront district, JW Marriott Auckland puts two travelers steps from Viaduct Harbour, Britomart and the Sky Tower. Rooms feature private balconies or terraces, in-room safes, minibars and invigorating showers; select rooms overlook gardens or the city. Relax on the rooftop pool with panoramic views, unwind in the steam room and sip crafted cocktails at the stylish bar. Concierge services can arrange curated local tours and excursions. Ideal for friends or colleagues seeking a central base with easy access to dining, shopping and iconic landmarks. [Some content may be Generative AI assisted. Inaccuracies may occur.]
Your dates are popular among travelersUsers are booking a place in Auckland every 3 minutes on Agoda.com
Location 9.4
Cleanliness 9.1
Service 9.0
Facilities 8.6

Based on 665 verified reviews

Location

9.4

Cleanliness

9.1

Service

9.0

Facilities

8.6

Value for money

8.6

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Nearest transportation options

Britomart Transport Centre is within 0.3 km

Sky City Coach Terminal is within 0.5 km

See map

9.4Exceptional

Location rating score

Exceptional location - Inside city center
Popular neighborhood
Exceptional for walking
More details on walking
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There are 305 places in walking distance!

Parking
Available
Walkable places
DFS Galleria
60 m
Boogie Wonderland
140 m
Marbecks Records
150 m
Queens Arcade
150 m
Champions of the World
160 m
Popular landmarks
Sky Tower
420 m
Viaduct Harbour
590 m
Auckland Art Gallery Toi o Tamaki
620 m
Auckland War Memorial Museum
2.0 km
Mount Eden
3.4 km
Closest landmarks
Citymed - Auckland City Medical Centre
50 m
Bank of New Zealand Building (BNZ)
130 m
Deliotte Centre
150 m
AMP Centre
160 m
The Fono Central - Medical And Dental
170 m

Good to know

Value for money8.6
Distance to city center0.5 Km
Location rating9.4
Nearest airportAuckland Airport (AKL)
Distance to airport18.2 km

Select your room

1/13

Governor Suite, Executive lounge access, 2 Bedroom Apartment, Sky Tower view

133 m²/1432 ft²
Max 4 adults
2 double beds and 1 king bed
Fits groups
  • 2 bathrooms

1/11

Executive lounge access, Executive Guest room, 1 King

36 m²/388 ft²
Max 2 adults
1 king bed
  • Outdoor view

1/11

Presidential Suite, Executive lounge access, 1 Bedroom Presidential Suite, 1 King, Balcony

133 m²/1432 ft²
Max 3 adults
1 king bed
1/9

Ambassador Suite, Executive lounge access, 1 Bedroom Suite, 1 King

97 m²/1044 ft²
Max 3 adults
1 king bed
1/8

Executive Lounge Access, Executive Guest Room, 2 Double

36 m²/388 ft²
Max 2 adults
2 double beds
  • Outdoor view

1/8

Executive lounge access, 1 Bedroom Executive Suite, 1 King, Sky Tower view, Corner room

66 m²/710 ft²
Max 3 adults
1 king bed
  • Outdoor view

1/6

Deluxe Guest room, 1 King

36 m²/388 ft²
Max 3 adults
1 king bed
Preferred by Couples

8.6

Excellent

Room comfort and quality
  • City view

1/6

Terrace View, Deluxe Guest Room, 1 King

36 m²/388 ft²
Max 3 adults
1 king bed
  • Garden view

1/6

Upper Floor 7th and above, Deluxe Guest room, 2 Double

36 m²/388 ft²
Max 3 adults
2 double beds
1/5

Upper Floor 7th and above, Deluxe Guest room, 1 King

36 m²/388 ft²
Max 3 adults
1 king bed

8.4

Excellent

Room comfort and quality
  • Outdoor view

Frequently asked questions

Yes! JW Marriott Auckland provides dry cleaning service that is accessible all throughout your stay, ensuring you're always looking your best in your favorite outfit. Please contact the property for more information.

At JW Marriott Auckland, travelers can take part in contactless check-in and check-out option offered by this property for your ease of use and safety.

While staying at JW Marriott Auckland, cherish your early morning or evening wander at nearby park which include Albert Park, Parliament Reserve, and Te Taou Reserve.

Verified past guests that have stayed at JW Marriott Auckland had an average nightly stay of 2 nights at this property.

Past families with older children that have stayed at this property have given JW Marriott Auckland an average rating of 8.5. You can search for more in depth customer testimonials and comments by filtering for a specific type of verified travelers down in the review section.

JW Marriott Auckland’s community is Auckland City Center which includes popular restaurants such as The Grove Restaurant, The White Lady, and Soul Bar & Bistro.

Shopping options in JW Marriott Auckland’s Auckland City Center neighborhood include Queen Street.

More about JW Marriott Auckland

More about JW Marriott Auckland

Experience Luxury and Elegance at JW Marriott Auckland

Discover the epitome of luxury and elegance at JW Marriott Auckland, a 5-star hotel located in the heart of Auckland, New Zealand. With its prime location just 0.5 kilometers from the city center, this hotel offers a perfect blend of convenience and tranquility. As you step into the grand lobby of JW Marriott Auckland, you'll be greeted by a world of sophistication and impeccable service. With 286 beautifully appointed rooms, this hotel provides a haven of comfort and indulgence for both leisure and business travelers. Each room is designed to exude a sense of contemporary luxury, featuring modern amenities and breathtaking views of the city or the stunning harbor. Check-in at JW Marriott Auckland begins at 03:00 PM, allowing you ample time to settle in and make the most of your stay. The hotel's attentive staff will ensure a seamless check-in process, providing you with all the necessary information to make your stay unforgettable. Should you need any assistance during your time here, the concierge desk is available 24/7 to cater to your every need. For those traveling by air, the hotel is conveniently located just 45 minutes away from the airport, making it easily accessible for both domestic and international travelers. Whether you're arriving or departing, the hotel's prime location ensures a hassle-free journey, allowing you to focus on enjoying your time in Auckland. JW Marriott Auckland takes pride in its commitment to excellence, and this is reflected in every aspect of your stay, including the child policy. While the hotel does not allow children to stay free of charge, there may be extra charges for their accommodation. Rest assured, the hotel's dedicated staff will go above and beyond to ensure a comfortable and enjoyable experience for both you and your little ones. With its luxurious accommodations, prime location, and impeccable service, JW Marriott Auckland is the perfect choice for those seeking a truly memorable stay in Auckland, New Zealand. Whether you're here for business or pleasure, this hotel promises an unforgettable experience that will leave you longing to return.

Unwind and Indulge in JW Marriott Auckland's Exceptional Entertainment Facilities

At JW Marriott Auckland, your entertainment needs are well taken care of with a wide range of facilities designed to help you unwind and indulge. Step into a world of luxury and leisure as you explore the various entertainment options available at this exquisite hotel. Indulge in some retail therapy at the on-site shops, where you can find a curated selection of high-end fashion, accessories, and souvenirs. Whether you're looking for a stylish new outfit or a unique gift to take home, the shops at JW Marriott Auckland have you covered. After a day of exploring the vibrant city of Auckland, head to the hotel's bar for a refreshing drink and a lively atmosphere. Sip on expertly crafted cocktails while enjoying panoramic views of the city skyline. The bar is the perfect place to unwind and socialize with friends or fellow travelers. For the ultimate relaxation experience, make your way to the hot tub, sauna, and steam room. Let the soothing warmth envelop you as you melt away stress and tension. Whether you prefer a rejuvenating soak in the hot tub or a detoxifying session in the sauna or steam room, these facilities are sure to leave you feeling refreshed and revitalized. JW Marriott Auckland's entertainment facilities provide the perfect balance of luxury, relaxation, and excitement. Whether you're in the mood for some retail therapy, a lively night out, or a serene spa experience, this hotel has something for everyone. Book your stay at JW Marriott Auckland and embark on a truly unforgettable journey of indulgence and leisure.

Stay Active and Energized at JW Marriott Auckland's Sports Facilities

At JW Marriott Auckland, we understand the importance of staying active and energized, even while on vacation. That's why we offer a range of world-class sports facilities to cater to all your fitness needs. Dive into our indoor pool and enjoy a refreshing swim, no matter the weather outside. Our pool area is beautifully designed, with ample loungers and a serene ambiance, providing the perfect spot to relax and unwind. For those looking to maintain their fitness routine, our state-of-the-art fitness center is at your disposal. Equipped with modern machines and equipment, you can work up a sweat and stay in shape during your stay. Best of all, access to our fitness center is complimentary for all guests, ensuring you can prioritize your well-being without any additional cost. If you prefer the great outdoors, our beachfront location offers the perfect setting for a variety of water sports and activities. Take a leisurely stroll along the sandy shores, soak up the sun, or engage in thrilling water sports such as kayaking or paddleboarding. With direct access to the beach, you can easily spend your days enjoying the natural beauty of Auckland's coastline. Whether you're an early riser or a night owl, our 24-hour fitness center ensures you can exercise at any time that suits you best. No matter how busy your schedule may be, you can always squeeze in a workout and maintain your fitness goals. At JW Marriott Auckland, we are dedicated to providing you with the best sports facilities to enhance your stay and keep you feeling energized and rejuvenated throughout your visit.

Exceptional Convenience Facilities at JW Marriott Auckland

Experience unparalleled comfort and ease during your stay at JW Marriott Auckland, where guest convenience is a top priority. Enjoy the luxury of 24-hour room service, allowing you to indulge in delicious meals and beverages right in the comfort of your room whenever you desire. For added security and peace of mind, the hotel provides safes in each room, ensuring your valuables are protected throughout your stay. The attentive concierge team is always on hand to assist with personalized services, from restaurant reservations to local recommendations, making your visit seamless and stress-free.

Convenient Transport Facilities at JW Marriott Auckland

At JW Marriott Auckland, we understand the importance of seamless travel experiences for our guests. That's why we offer a range of transport facilities to ensure your journey is hassle-free from start to finish. For those looking to explore the city, our hotel provides convenient tours and ticket services, allowing you to easily book and arrange your sightseeing adventures. Whether you want to visit the iconic Sky Tower or explore the vibrant Viaduct Harbour, our knowledgeable staff will assist you in planning the perfect itinerary. If you prefer to have your own transportation, we offer valet parking and an onsite car park for your convenience. Please note that car park charges will be applied. Our dedicated team will ensure that your vehicle is safely parked and readily available whenever you need it. Additionally, if you require a taxi service, our front desk is more than happy to assist you in arranging reliable transportation. Whether you need a ride to the airport or want to explore the nearby attractions, our staff will ensure you reach your destination comfortably and on time. At JW Marriott Auckland, we strive to provide exceptional service and convenient transport facilities, making your stay in Auckland a truly memorable one.

Luxury and Comfort at JW Marriott Auckland's Room Facilities

Indulge in a world of luxury and comfort at JW Marriott Auckland, where every detail has been carefully curated to ensure an unforgettable stay. Our spacious rooms are equipped with a range of top-notch facilities to cater to your every need. Step into a haven of relaxation as you enter your room, where the air conditioning creates a perfect ambiance for a comfortable stay. Wrap yourself in the plush bathrobes provided, and unwind after a long day of exploring the vibrant city of Auckland. Stay updated with the latest news with a complimentary daily newspaper delivered to your doorstep each morning. For entertainment options, enjoy a selection of in-house movies on the satellite/cable TV, or catch up on your favorite shows. Need to style your hair? No worries, as a hair dryer is available for your convenience. Quench your thirst with beverages from the well-stocked mini bar or keep your snacks chilled in the refrigerator. At JW Marriott Auckland, we strive to provide the utmost comfort and convenience for our guests, ensuring a truly memorable stay in the heart of Auckland, New Zealand.

Exceptional Dining Experience at JW Marriott Auckland

Indulge in a variety of exquisite dining options at JW Marriott Auckland, where culinary excellence meets unparalleled comfort. Start your day with a sumptuous breakfast buffet that offers a diverse selection of fresh, locally sourced ingredients, catering to all tastes and dietary preferences. Whether you prefer a hearty traditional breakfast or a lighter continental option, our buffet provides a perfect beginning to your day in the vibrant city of Auckland. For those moments when you desire the comfort of your own space, our attentive room service delivers a delightful range of dishes right to your door. Enjoy a leisurely breakfast in the privacy of your room or choose from our curated menu of delicious meals available at any time, ensuring your dining experience is seamless and convenient during your stay.

Luxurious Room Offerings at JW Marriott Auckland

At JW Marriott Auckland, guests are invited to indulge in a selection of exquisitely designed rooms that cater to a variety of preferences and needs. The Governor Suite and the Presidential Suite stand out with their expansive layouts and stunning views, providing an unparalleled experience of luxury and comfort. For families or groups, the spacious 2 Bedroom Apartment offers the perfect blend of privacy and togetherness, featuring a master bedroom with a King bed and a second bedroom with two Double beds, all while showcasing breathtaking views of the iconic Sky Tower. Each room type, including the Deluxe Guest rooms, offers a unique ambiance, ensuring every stay is memorable. Whether you choose the refined comfort of the 1 Bedroom Executive Suite with its corner city views, or the inviting atmosphere of the Deluxe Guest room with either King or Double beds, every option is designed to provide a restful retreat after a day of exploring Auckland. Booking your stay at JW Marriott Auckland through Agoda not only guarantees you the best prices but also ensures a hassle-free experience, allowing you to focus on enjoying the luxurious surroundings and vibrant city life.

Discover the Vibrant Heart of Auckland at JW Marriott Auckland

Nestled in the bustling Auckland City Center, JW Marriott Auckland offers an unrivaled location to explore the vibrant heart of New Zealand's largest city. With its prime position on the waterfront, guests are treated to breathtaking views of the sparkling Waitemata Harbour and the iconic Sky Tower. Step outside the hotel's doors, and you'll find yourself immersed in a world of endless possibilities. Auckland City Center is a vibrant hub that seamlessly blends a rich cultural heritage with modern sophistication. Explore the nearby Viaduct Harbour, where you can indulge in delectable cuisine at world-class restaurants or enjoy a leisurely stroll along the picturesque waterfront promenade. For a taste of local culture, visit the nearby Auckland Art Gallery Toi o Tāmaki, home to an impressive collection of contemporary and traditional art. Shopaholics will rejoice at the proximity to high-end boutiques, trendy fashion stores, and bustling markets. Queen Street, Auckland's premier shopping destination, is just a short walk away, offering a myriad of retail therapy options. And when it's time to unwind, take a leisurely walk to the serene Albert Park, a lush oasis in the heart of the city, where you can relax amidst beautiful gardens and enjoy panoramic views of Auckland's skyline. With its central location, JW Marriott Auckland is the perfect base for exploring all that Auckland City Center has to offer. Whether you're seeking cultural experiences, culinary delights, or retail therapy, this vibrant neighborhood has it all. Soak up the energy of the city, immerse yourself in its rich history, and create unforgettable memories at JW Marriott Auckland.

Convenient Transportation from Auckland Airport to JW Marriott Auckland

When it comes to reaching JW Marriott Auckland from the airport, you'll find a range of convenient transportation options available. Auckland Airport, the main international gateway to New Zealand, is approximately 25 kilometers away from the hotel, situated in the heart of Auckland City Center. One of the most popular ways to travel from Auckland Airport to JW Marriott Auckland is by taxi or ride-hailing services. The airport has a dedicated taxi rank outside the arrivals area, where you can easily find a licensed taxi to take you directly to the hotel. Alternatively, ride-hailing services like Uber and Ola are also available, offering a convenient and often more affordable option. If you prefer public transportation, the SkyBus is a great choice. This express bus service operates 24/7, providing a direct link between the airport and Auckland City Center. The bus departs every 10 minutes during peak times and every 20 minutes during off-peak hours, making it a reliable and efficient option for travelers. From the bus stop in the city center, it's just a short walk to JW Marriott Auckland.

Discover Auckland's Iconic Landmarks near JW Marriott Auckland

Situated in the heart of Auckland, JW Marriott Auckland offers easy access to some of the city's most iconic landmarks and attractions. Just a stone's throw away from the hotel, you'll find the famous Sky Tower. Standing tall at 328 meters, this impressive structure offers breathtaking panoramic views of the city and beyond. Take a thrilling SkyWalk around the tower's exterior or enjoy a delicious meal at the revolving Orbit 360° Dining restaurant. For those seeking a taste of the city's vibrant waterfront scene, Viaduct Harbour is a must-visit destination. Located within walking distance from the hotel, this bustling marina is lined with trendy bars, restaurants, and luxury yachts. Indulge in a leisurely stroll along the waterfront promenade, admire the stunning boats, or simply relax and soak up the vibrant atmosphere. Art enthusiasts will delight in the proximity of Auckland Art Gallery Toi o Tamaki. Just a short distance from the hotel, this world-class gallery houses an extensive collection of both local and international art. Immerse yourself in the diverse range of exhibitions, from contemporary masterpieces to traditional Maori and Pacific Island artworks. History buffs and maritime enthusiasts will not want to miss the New Zealand Maritime Museum. Located near Viaduct Harbour, this fascinating museum offers a captivating insight into the country's rich seafaring heritage. Explore interactive exhibits, learn about New Zealand's maritime history, and even step aboard a restored heritage vessel. Nature lovers can escape the bustling city streets and retreat to the tranquil Auckland Domain. This expansive park is just a short drive from the hotel and offers lush green spaces, walking trails, and the iconic Auckland War Memorial Museum. Discover the park's beautiful gardens, relax under the shade of towering trees, or enjoy a picnic with stunning views of the city. For a taste of urban greenery, head to Albert Park, a picturesque oasis in the heart of the city. This historic park features Victorian-era landscaping, beautiful flower beds, and a charming bandstand. Take a leisurely stroll through the park's pathways, admire the ornate fountain, and enjoy the peaceful ambiance. If you're feeling lucky, make your way to Sky City Casino, located adjacent to the hotel. This premier entertainment destination offers a wide range of gaming options, from slot machines to table games. Test your luck, enjoy live entertainment, or indulge in a gourmet meal at one of the casino's many restaurants. For a touch of architectural splendor, visit the Ferry Building. This iconic landmark is a short distance from the hotel and serves as a hub for ferry services across the harbor. Admire the building's beautiful Edwardian Baroque style, browse through boutique shops, or savor a cup of coffee while enjoying the stunning waterfront views. Culture enthusiasts can visit St. Patrick's Catholic Cathedral, a magnificent place of worship located near the hotel. Marvel at the cathedral's stunning Gothic Revival architecture, explore the peaceful interior, or attend a mass to experience the spiritual ambiance. Lastly, sports and music fans will be thrilled to know that Spark Arena is within easy reach of the hotel. This world-class entertainment venue hosts a variety of concerts, sporting events, and live performances throughout the year. Catch a thrilling game, dance the night away at a concert, or be entertained by international artists. With its prime location near these iconic landmarks and attractions, JW Marriott Auckland is the perfect base for exploring the vibrant city of Auckland and immersing yourself in its rich culture and history.

Convenient Public Transport Stations near JW Marriott Auckland

JW Marriott Auckland is perfectly situated near several public transport stations, making it a breeze to explore the vibrant city of Auckland. Just a short walk away, you'll find the Strand, Auckland Dockline Tram, Britomart Transport Centre, Sky City Coach Terminal, and Grafton Train station. The Strand is a popular public transport station located near the hotel, offering easy access to buses that can take you to various attractions in the city. Auckland Dockline Tram, another nearby station, provides a unique and nostalgic way to explore the waterfront area, with vintage trams offering a charming ride. For those looking to venture further, Britomart Transport Centre is a major transportation hub that connects you to trains, buses, and ferries, allowing you to easily reach different parts of the city and even nearby islands. Sky City Coach Terminal is another convenient option, offering bus services to various destinations outside of Auckland. Lastly, Grafton Train station is within reach, making it convenient for guests to travel to different parts of Auckland and beyond. With these convenient public transport options near JW Marriott Auckland, you'll have no trouble exploring the city and discovering its many attractions.

Diverse Dining Experiences at JW Marriott Auckland

JW Marriott Auckland is surrounded by a plethora of exceptional dining options, ensuring that guests can indulge in a diverse range of culinary experiences. Just a stone's throw away, you will find Giapo, a renowned gelato shop that offers innovative and mouthwatering flavors. For those craving a taste of New Zealand's finest seafood and steak, Tony's Original Steak & Seafood Restaurant is a must-visit. If you're in the mood for some delicious deli-style dishes, Federal Delicatessen is the perfect spot. For a taste of Italy, head to Baduzzi, where you can savor authentic Italian cuisine in a stylish setting. Soul Bar & Bistro is another fantastic option, offering stunning waterfront views and a menu featuring fresh seafood and contemporary New Zealand dishes. If you're a fan of seafood, Oyster and Chop is the place to be, serving up an array of delectable oysters and other seafood specialties. Whether you're in the mood for Mediterranean flavors or Middle Eastern delights, Odettes Eatery and Mezze Bar have got you covered. And for a unique dining experience with a nautical theme, Swashbucklers Restaurant & Bar is the perfect choice. With such a wide range of options just steps away from the hotel, guests at JW Marriott Auckland will never run out of exciting dining choices.

Shop 'til you drop in Auckland's vibrant shopping districts

Located in the heart of Auckland, JW Marriott Auckland offers easy access to a plethora of shopping landmarks. Just steps away from the hotel, you'll find The Strand Arcade and Queens Arcade, two iconic shopping destinations known for their charming boutiques and unique finds. For those looking for a more bustling shopping experience, the Queen Street Shopping District is just a short walk away, offering a wide range of high-end fashion brands, department stores, and trendy boutiques. If you're in the mood for some local crafts and souvenirs, head over to Pauanesia or the Auckland Tourist Market, where you can browse through a variety of handmade goods and locally produced items. Book lovers will also delight in a visit to Unity Books, a beloved independent bookstore with an extensive collection of books across various genres. Food enthusiasts can explore Elliott Stables, a vibrant dining precinct housed in a charming heritage building, offering a wide range of international cuisines. Art lovers can indulge in the Gow Langsford Gallery, showcasing contemporary art from renowned New Zealand and international artists. For a unique shopping experience, O'Kai Oceanikart is a must-visit, offering a curated selection of Pacific-inspired art, jewelry, and home decor. And if you're a music lover, don't miss a visit to Real Groovy, a legendary record store that has been a staple in Auckland's music scene for over three decades. With such a diverse range of shopping landmarks surrounding JW Marriott Auckland, you'll be spoiled for choice and guaranteed to find something special to take home.

Luxury at an Affordable Price: JW Marriott Auckland

Experience the pinnacle of luxury at JW Marriott Auckland, where you can indulge in world-class amenities and impeccable service without breaking the bank. With an average room price of just $208, JW Marriott Auckland offers exceptional value for money compared to the average price of a hotel room in the bustling city of Auckland, which stands at $130. At JW Marriott Auckland, you'll find yourself immersed in a haven of elegance and sophistication. From the moment you step into the opulent lobby, you'll be greeted by a warm and welcoming atmosphere that sets the tone for your unforgettable stay. The spacious and tastefully appointed rooms boast breathtaking views of the city skyline or the picturesque harbor, ensuring a truly mesmerizing experience. Despite being a luxury hotel, JW Marriott Auckland offers competitive rates that make it accessible to a wide range of travelers. Whether you're visiting Auckland for business or leisure, you can enjoy the unparalleled comfort and convenience that JW Marriott Auckland has to offer, without compromising on your budget. Book your stay today and discover the perfect blend of luxury and affordability at JW Marriott Auckland.

Exceptional Service and Amenities at JW Marriott Auckland

Experience a truly remarkable stay at JW Marriott Auckland, where exceptional service and top-notch amenities await you. Our guests have raved about the buffet breakfast, boasting a great selection of goodies that will satisfy any craving. The hotel itself is a sight to behold, with its beautiful architecture and lovely guest services. You'll also find an adorable Thai restaurant attached, perfect for indulging in delicious cuisine. Not only is the hotel stunning, but the staff is also incredibly friendly and helpful. From the moment you step foot in the lobby, you'll be greeted with warm smiles and attentive service. The rooms are clean, well-appointed, and offer all the comforts you need for a relaxing stay. The bathrooms are particularly impressive, with their spaciousness and luxurious amenities. In addition to the fantastic service and accommodations, JW Marriott Auckland offers a range of amenities that will make your stay even more enjoyable. Guests have praised the hotel's pool, which provides a refreshing escape from the bustling city. Whether you're looking to unwind or have some fun, the pool is the perfect spot. And of course, the food at the hotel is top-notch, ensuring that every meal is a delightful culinary experience. With its exceptional service, beautiful surroundings, and outstanding amenities, JW Marriott Auckland is truly an amazing hotel. Don't miss out on the opportunity to stay here and experience the best that Auckland has to offer. Book your stay today and prepare to be amazed!

Unforgettable Luxury and Exceptional Service at JW Marriott Auckland

Indulge in a truly remarkable stay at JW Marriott Auckland, where every aspect of your experience is carefully curated to ensure utmost satisfaction. With an impressive overall rating of 8.7, this hotel consistently exceeds expectations, leaving guests in awe of its unparalleled luxury and exceptional service. One of the standout features of JW Marriott Auckland is its incredible value for money, scoring an impressive 8.7 in this category. Guests can enjoy the lavish amenities and world-class facilities without breaking the bank, making this hotel an excellent choice for both leisure and business travelers seeking a memorable stay without compromising on quality. The facilities at JW Marriott Auckland are nothing short of extraordinary, earning a commendable rating of 8.4. From the moment you step into the hotel, you'll be greeted by a stunning lobby that exudes elegance and sophistication. The hotel boasts a state-of-the-art fitness center, a rejuvenating spa, and a rooftop pool with breathtaking views of the city skyline, providing guests with an array of options for relaxation and rejuvenation.

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Amenities and facilities

Excellent8.6

Facilities

Languages spoken
  • English
  • Chinese [Mandarin]
  • Filipino
  • Hindi
  • Italian
  • Korean
  • Spanish
Accessibility
  • Facilities for disabled guests
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Fitness center
  • Gym/fitness
  • Hot tub
  • Pool with view
  • Sauna
  • Spa/sauna
  • Steamroom
  • Swimming pool
  • Swimming pool [indoor]
  • Ticket services
  • Tours
Cleanliness and safety
  • Anti-viral cleaning products
  • Breakfast in room
  • Breakfast takeaway service
  • Cashless payment service
  • Doctor/nurse on call
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
Dining, drinking, and snacking
  • Alternative meal arrangement
  • Bar
  • Breakfast [buffet]
  • Breakfast [continental]
  • Coffee shop
  • Full american breakfast
  • Restaurants
  • Room service
Services and conveniences
  • Air conditioning in public area
  • Concierge
  • Contactless check-in/out
  • Currency exchange
  • Daily housekeeping
  • Dry cleaning
  • Elevator
  • Food delivery
  • Grooming service
  • Heating in public area
  • Invoice provided
  • Ironing service
  • Laundry service
  • Lockers
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Smoke-free property
  • Smoking area unavailable
  • Xerox/fax in business center
For the kids
  • Babysitting service
  • Family/child friendly
  • Kids meal
Access
  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Check-in/out [private]
  • Fire extinguisher
  • Front desk [24-hour]
  • Pets allowed unavailable
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
Getting around
  • Car park [on-site]
  • Rental car
  • Valet parking

Food and dining

Breakfast options
  • Continental
  • Vegetarian
  • Vegan
  • Full English/Irish
  • Gluten-free
Restaurants on site
Knights on Albert Restaurant
  • Menu: Buffet, A-la-carte
Kabuki Japanese Restaurant
  • Cuisine: Japanese
  • Menu: Buffet

Location

22-26 Albert Street, Auckland City Center, Auckland, New Zealand, 1010

Exceptional9.4

Location

Airports
  • Auckland Airport (AKL)
    18.2 km
  • Whangarei Airport (WRE)
    125.2 km
Public transportation
  • Britomart Transport Centre
    300 m
  • Sky City Coach Terminal
    500 m
Hospital or clinic
  • Citymed - Auckland City Medical Centre
    50 m
Shopping
  • Queen Street
    2.6 km
Convenience store
  • City Convenience Store
    180 m
Cash withdrawal
  • ATM
    70 m

What's nearby

Popular landmarks
  • Sky Tower
    420 m
  • Viaduct Harbour
    590 m
  • Auckland Art Gallery Toi o Tamaki
    620 m
  • Auckland War Memorial Museum
    2.0 km
  • Mount Eden
    3.4 km
  • Auckland Zoo
    4.5 km
  • SEA LIFE Kelly Tarlton's Aquarium
    4.7 km
  • Rangitoto Island
    10.5 km
  • Cornwall Park
    11.6 km
  • Tiritiri Matangi Island
    29.2 km
Nearby landmarks
  • Citymed - Auckland City Medical Centre
    50 m
  • DFS Galleria
    60 m
  • Bank of New Zealand Building (BNZ)
    130 m
  • Boogie Wonderland
    140 m
  • Deliotte Centre
    150 m
  • Marbecks Records
    150 m
  • Queens Arcade
    150 m
  • AMP Centre
    160 m
  • Champions of the World
    160 m
  • Dilworth Building
    170 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-0 year(s)
Stay for free if using existing bedding.
Baby cot/crib may be requested directly from the property. Subject to availability.
Children 1-1 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 2 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • Credit card payments relating to New Zealand hotels incur a surcharge of 2.5 percent.
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from15:00
  • Check-out until11:30
Getting around
  • Distance from city center0.5 Km
  • Travel time to airport (minutes)45
Extras
  • Breakfast charge (unless included in room price)38 NZD
The property
  • Number of floors10
  • Room voltage240
  • Most recent renovation2024
  • Non-smoking rooms/floorsno
  • Number of restaurants3
  • Number of bars/lounges1
Parking
  • Daily parking fee70 NZD

Property announcements

Property offers Check Out for Children/UNICEF program. Voluntary participation offered at check-in.

Reviews of JW Marriott Auckland from real guests

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All ratings and comments on Agoda are from verified guests who must complete a stay before submitting a review.

Provided by verified guests of

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8.6

Excellent

Recent ratings trend

10 most recent verified ratings received by the property

  • 9.6
  • 10
  • 8.0
  • 10
  • 6.0
  • 6.8
  • 10
  • 10
  • 8.4
  • 10

Most recent

  • Location score 9.4 out of 10 and is a high score in Auckland
    Location9.4
  • Cleanliness score 9.1 out of 10 and is a high score in Auckland
    Cleanliness9.1
  • Service score 9 out of 10 and is a high score in Auckland
    Service9.0
  • Facilities score 8.6 out of 10 and is a high score in Auckland
    Facilities8.6
  • Value for money score 8.6 out of 10 and is a high score in Auckland
    Value for money8.6
High score for Auckland

Rating

9+ Exceptional (44)
8-9 Excellent (7)
7-8 Very Good (5)
6-7 Good (3)
<6 Below Expectation (5)
Guest Type
Room Type
Language

Show reviews that mention 

Service

Mentioned in 11 reviews
sentiment-positive-indicator
90% Positive
sentiment-negative-indicator
9% Unfavourable

Cleanliness

Mentioned in 11 reviews
sentiment-positive-indicator
81% Positive
sentiment-negative-indicator
18% Unfavourable

Room comfort

Mentioned in 8 reviews
sentiment-positive-indicator
87% Positive
sentiment-negative-indicator
12% Unfavourable

Location

Mentioned in 7 reviews
sentiment-positive-indicator
100% Positive

Pool

Mentioned in 6 reviews
sentiment-positive-indicator
16% Positive
sentiment-negative-indicator
83% Unfavourable

Breakfast

Mentioned in 5 reviews
sentiment-positive-indicator
80% Positive
sentiment-negative-indicator
20% Unfavourable

Bathtub

Mentioned in 3 reviews
sentiment-positive-indicator
33% Positive
sentiment-negative-indicator
66% Unfavourable

Atmosphere

Mentioned in 3 reviews
sentiment-positive-indicator
66% Positive
sentiment-negative-indicator
33% Unfavourable

Room size

Mentioned in 2 reviews
sentiment-positive-indicator
50% Positive
sentiment-negative-indicator
50% Unfavourable
Showing 64 verified guest comments
Changed to review page 1
  1. 8.8
    Excellent
    Maria from New Zealand
    Family with young children
    Deluxe Guest Room, 2 Double
    Stayed 1 night in April 2025

    “Surprise”

    Overall, the service and cleanliness is awesome! However, the plan of Family Staycation didn’t come into reality as we were surprised that the pool is under renovation. Imagine the feeling of disappointment especially that the kids were looking forward to it. The very reason why we choose this hotel is because of the pool and we were not able to experience it. Good thing they have a compensation to use the pool at the Tepid Bath just few mins walk from the hotel, however we still need to wait the next day in order to use the voucher as it was also closed during the Good Friday. :( I wish there is somehow a notice that the pool is under renovation.

    Reviewed April 22, 2025
  2. 10.0
    Exceptional
    WOYE from New Zealand
    Family with young children
    Deluxe Guest room, 1 King
    Stayed 1 night in August 2025

    “Weekend Stay”

    For JW Marriot, it's almost perfect, from services, cleaning, facilities, staff behaviors, and location. But there are just a few things that still require upgrading, see below: 1. As a 5-star hotel, the bathroom didn't surprise me as the shower facilities are still a bit old-fashioned. The room has been refurbished recently, but the work is not done enough yet, just the shower. 2. I am not very happy with how the concierge boy solved my problem. It was a rainy day and I asked him if I could just park in front of the hotel for just 1 or 2 hours since I had just checked in and was setting up the room and making plans with the kids before we left as soon as possible, and he rejected me without a thought even though there were a lot of parking spots in front of the hotel. If the parking was full, of course, I wouldn’t be silly enough to ask that kind of question, but I just felt down about this reply. 3. The cleaning staff knocked on my door to ask about cleaning, but I didn't request that. They should keep an eye on the signal outside the door. 4. The sauna room is very small, only fitting about 3-5 people (depending on body size). 5. The spa pool is not hot enough and not very clean, as I could feel some tiny rocks at the bottom of the spa pool. Other than the above, everything is perfect; from the detail of the towels being soft, the slippers being the best I've tried even better than W Hotel, the body wash and shampoo smelling fresh with orange and lemon, all daily care supplies are enough in the box for you (even preparing a mouth fresh, which not many hotels in Auckland do), the pillows and bed are very nice (my back wasn't sore when I woke up). I would still recommend and return next time as well.

    Reviewed September 04, 2025
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  3. 9.6
    Exceptional
    Samantha from United States
    Couple
    Deluxe Guest room, 1 King
    Stayed 3 nights in April 2025

    “Delightful Surprises”

    The staff, cleanliness, and extras were outstanding - but the food, the food was the best we had our entire stay in Auckland. The wine recommendations, the breakfast options, the presentation of dinner, I want to go back just thinking about it. The bath tub was such a treat and water pressure in the shower was amazing. We will definitely be back! The only reason I didn't give it 5 stars across the board is because the pool was getting maintenance, which we had been told prior to booking, and so we didn't get to try it out.

    Reviewed April 23, 2025
  4. 8.4
    Excellent
    Bruna from Australia
    Solo traveler
    Upper Floor 7th and above, Deluxe Guest room, 1 King
    Stayed 4 nights in March 2026

    “Good, but not a superb 5 stars”

    A couple of things - starting that the bathtub doesn’t come with a plug then you have to go down and ask for one. All this little things. Bed also wasn’t 10/10 but was good. It’s overall a solid hotel choice, clean, with polite staff. Just not a 5 star experience that makes you feel incredible.

    Reviewed April 04, 2026
  5. 9.6
    Exceptional
    Yu from Singapore
    Couple
    Deluxe Guest room, 1 King
    Stayed 1 night in June 2025

    “Stayed for 1 night ”

    Pros - clean room - very friendly staff - beautiful pool and spa Cons - Need additional 60 NZD for valet parking per night

    Reviewed June 03, 2025
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