This property is in high demand!
Booked 6 times in last 24 hr
Awarded as a top choice of Agoda travelers in 2025.
Gold star ratings are provided by the property to reflect the comfort, facilities, and amenities you can expect.

- Breakfast buffet gets frequent praise for its wide variety, quality, a...
Breakfast buffet was amazing — very high end.

- District 1 riverfront setting makes it easy to reach Japan Town, the O...
One of the best hotel to stay for my trip.

- Resort-style pool area stands out for its clean water, relaxing settin...
My boy also enjoy the swimming pool so much.

- River-facing rooms are a highlight, with views of the Saigon River, Ba...
The rooms were comfortable with a lovely view,

- Business stays benefit from easy access to key venues or nearby office...
Perfect hotel to stay when on business
Free Wi-Fi
Pool with view
Free parking
Spa
Front desk [24-hour]
Fitness center
Restaurants
Bar
Booked 6 times in last 24 hr
Location rating score
There are 356 places in walking distance!
| Value for money | 9.0 |
| Distance to city center | 0.35 km |
| Location rating | 9.1 |
| Nearest airport | Tan Son Nhat International Airport (SGN) |
| Distance to airport | 6.9 km |
9.3
Exceptional
9.5
Exceptional
8.3
Excellent
9.0
Exceptional
9.5
Exceptional
9.5
Exceptional
Enjoy your holiday the greatest way possible with LOTTE HOTEL SAIGON's bar and poolside bar readily available right in front of your doorstep for whenever you need a drink or two.
For your ease of travel around the city, LOTTE HOTEL SAIGON provides shuttle service right at your doorstep making it easy for you to get to places quickly.
LOTTE HOTEL SAIGON's policy concerning children's bedding considers guests age 12 years and older as adults, and therefore requires an extra bed. If an additional charge applies, you can find additional information about specific child policy and age range for this property, by checking the "Property policies" section located in the property page for more details.
LOTTE HOTEL SAIGON has a total of 17 floors.
Past business travelers that have stayed at this property have given LOTTE HOTEL SAIGON an average rating of 8.8. You can look up more detailed customer ratings and comments by filtering for a specific type of verified travelers down in the review section.
Verified families with young children that have stayed at this property have given LOTTE HOTEL SAIGON an average rating of 9.1. You can look up more descriptive customer ratings and comments by filtering for a specific type of verified travelers down in the review section.
LOTTE HOTEL SAIGON’s community is District 1 which includes popular restaurants such as Le Corto, 5ku Station, and Golden Elephant Restaurant.
Wake up to an incredible buffet breakfast at LOTTE HOTEL SAIGON. Visitors can enjoy breakfast offered with an additional charge of 315000 VND for children and 630000 VND for adults if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the property.
Prices drop the moment you sign in!

LOTTE HOTEL SAIGON in Ho Chi Minh City: What makes it worth the stay
Experience the perfect blend of Korean hospitality and Vietnamese charm at LOTTE HOTEL SAIGON, a premier destination for both business executives and leisure seekers in the heart of Ho Chi Minh City. Ideally positioned just 0.35 km from the city center, this landmark property offers an oasis of luxury and convenience. Originally built in 2001 and thoughtfully renovated in 2014 to ensure modern elegance, the hotel features 283 sophisticated rooms designed for ultimate comfort. Whether you are arriving for a high stakes meeting or a cultural getaway, you will appreciate the seamless accessibility of the property, located only 25 minutes from the airport. When planning your family trip, please note that the hotel does not allow children to stay free of charge and extra charges may apply. From the moment you arrive, you will discover why so many travelers choose to book on Agoda to secure their stay at this prestigious address. With its prime location and refined atmosphere, LOTTE HOTEL SAIGON stands out as a sophisticated sanctuary amidst the vibrant energy of the city. Discover the best available rates on Agoda and prepare yourself for an unforgettable stay where every detail is crafted to exceed your expectations.
LOTTE HOTEL SAIGON in Ho Chi Minh City: What makes it worth the stay
Experience the pinnacle of luxury and sophistication at LOTTE HOTEL SAIGON, a premier destination that perfectly balances the needs of discerning business executives and leisure seekers in the heart of Ho Chi Minh City. Ideally positioned just 0.35 km from the city center, this 5.0 star sanctuary offers an effortless escape from the urban hustle while remaining incredibly accessible, with the airport located only 25 minutes away. Since its establishment in 2001 and a comprehensive renovation in 2014, the property has maintained its reputation for timeless elegance and world class service. Guests can choose from 283 beautifully appointed rooms, each designed to provide a serene retreat after a day of exploration or meetings. When planning your family getaway, please note that the hotel child policy indicates that children do not stay free of charge and extra charges may apply. Whether you are visiting for a high profile corporate event or a romantic city break, you can find the best available rates and secure your room when you book on Agoda. From the moment you arrive, LOTTE HOTEL SAIGON promises an unforgettable stay defined by Korean hospitality and Vietnamese charm. Discover the magic of the city and enjoy the seamless booking experience available on Agoda for one of the most prestigious addresses in the region.
Check-in and Check-out at LOTTE HOTEL SAIGON: Key timings for your stay
Planning your arrival at LOTTE HOTEL SAIGON is simple to ensure a seamless start to your visit in Ho Chi Minh City. Guests can officially check in starting from 02:00 PM, allowing you to settle into your luxury accommodations after a day of travel. When it is time to bid farewell to the city, the check out time is 12:00 PM. While these standard timings help the hotel maintain its high service standards, we recommend contacting the front desk regarding any specific requests for early arrival or late departure. This ensures your transition into and out of the property is as smooth and comfortable as possible during your stay.
Amenities at LOTTE HOTEL SAIGON: Everything you need for a comfortable stay
LOTTE HOTEL SAIGON provides a comprehensive suite of convenience facilities designed to ensure a seamless experience in the heart of Ho Chi Minh City. Guests can stay connected with free wi-fi in all rooms and wi-fi in public areas, while the concierge and express check-in/check-out services streamline every visit. For those seeking luxury, executive lounge access offers an elevated retreat. Daily housekeeping, laundry service, and dry cleaning keep your wardrobe pristine, and safety deposit boxes provide peace of mind. Dining is effortless with room service and 24-hour room service available at any time. Practical needs are met with luggage storage, a designated smoking area, and an on-site convenience store for quick essentials. Every detail at LOTTE HOTEL SAIGON is curated to remove the stress of travel, allowing you to focus entirely on your journey.
Getting Around from LOTTE HOTEL SAIGON: Making your journey as easy as possible
Seamless travel is a priority at LOTTE HOTEL SAIGON, ensuring your visit to Ho Chi Minh City is entirely stress free. Guests can enjoy a smooth arrival and departure with professional airport transfer and shuttle service options. For those wishing to explore the city at their own pace, the hotel provides convenient car hire, taxi service, and a dedicated ticket service for local tours. If you are arriving by vehicle, the property features an onsite car park with self parking available. While some areas offer car park free of charge, please note that car park charges applied to other sections. Whether you are coordinating a private trip or utilizing the efficient transport network, LOTTE HOTEL SAIGON provides all the essential tools to navigate the urban landscape with ease. From organized excursions to flexible parking solutions, every detail is managed to ensure you spend less time worrying about logistics and more time enjoying the city.
Rooms at LOTTE HOTEL SAIGON: A closer look at what is included
Experience unparalleled comfort in the refined guest rooms at LOTTE HOTEL SAIGON, designed to be a serene sanctuary amidst the energy of Ho Chi Minh City. Each space is thoughtfully equipped with air conditioning and blackout curtains to ensure a restful sleep on premium linens. Guests can unwind in a separate living room or enjoy entertainment via the television with satellite/cable tv. For your convenience, the room features a refrigerator, mini bar, coffee/tea maker, complimentary instant coffee, complimentary tea, and complimentary bottled water. Refreshments are complemented by a daily newspaper for your morning reading. The bathroom is fully stocked with plush towels, bathrobes, a hair dryer, and high quality toiletries. Every detail is curated to provide a seamless stay, blending functional luxury with the sophisticated hospitality that defines LOTTE HOTEL SAIGON.
Dining at LOTTE HOTEL SAIGON: Your options for every meal of the day
Guests at LOTTE HOTEL SAIGON can enjoy a sophisticated culinary journey right in the heart of Ho Chi Minh City. The hotel features an elegant restaurant and a cozy coffee shop, providing the perfect settings for everything from formal dinners to casual afternoon refreshments. For those who prefer a slower start to their morning, a breakfast buffet is available to energize your day. When you wish to unwind in the privacy of your own space, the hotel offers comprehensive room service, including 24-hour room service to satisfy cravings at any hour. To ensure your environment remains pristine while you enjoy these dining options, daily housekeeping is provided throughout your stay. Whether you are seeking a gourmet meal in a public setting or a quiet midnight snack in your room, the dining facilities here are designed to meet every possible need with seamless efficiency.
Room Types at LOTTE HOTEL SAIGON: Finding the perfect fit for your trip
Experience the height of luxury at LOTTE HOTEL SAIGON with a selection of sophisticated accommodations designed for every traveler in Ho Chi Minh City. Guests can choose from 37 square meter options including the Deluxe King and Deluxe Twin rooms, available with either City or River views. For those seeking elevated comfort, the Executive King and Executive Twin rooms also offer 37 square meters of space with City or River views. Travelers desiring expansive luxury can opt for the 74 square meter Deluxe King Suite City View or the Deluxe Suite King River View. Whether you prefer a single king bed or two single beds, these refined spaces ensure a memorable stay. Booking these specific room types on Agoda offers travelers the best prices and a hassle-free experience, making it easier than ever to secure your ideal sanctuary in the heart of the city.
Exploring District 1: What to see and do near LOTTE HOTEL SAIGON
Guests staying at LOTTE HOTEL SAIGON are perfectly positioned in the heart of District 1, the vibrant center of Ho Chi Minh City. This prestigious neighborhood is a hub of activity where colonial architecture meets modern skyscrapers. Visitors can easily explore iconic landmarks such as the Notre Dame Cathedral, the Central Post Office, and the bustling Ben Thanh Market. For those seeking shopping and entertainment, the area is packed with luxury boutiques, high end malls, and countless rooftop bars. The district is also a culinary paradise, offering everything from traditional street food stalls to world class fine dining. With excellent transport links and walkable streets, the location makes it simple to navigate the city's most famous museums and galleries. Whether you are visiting for business or leisure, the energy of this district ensures there is always something exciting to discover just steps away from LOTTE HOTEL SAIGON.
Getting to LOTTE HOTEL SAIGON: How to get here from the airport
Arriving at LOTTE HOTEL SAIGON from the airport is a straightforward process designed for a seamless start to your stay in Ho Chi Minh City. Located just 7.0 km from Tan Son Nhat International Airport, the journey typically takes a short amount of time depending on the local traffic. Guests can choose from several convenient transport options to reach the hotel, including reputable taxi services, ride hailing apps, or public buses. For those seeking a more tailored experience, private shuttles are also available to ensure a comfortable transition from the terminal to the heart of District 1. Whether you prefer the speed of a private car or the local feel of a bus, the route is direct and easy to navigate. Once you arrive at LOTTE HOTEL SAIGON, you will be perfectly positioned to explore the city after a quick and efficient transfer from the airport.
Landmarks near LOTTE HOTEL SAIGON: Your guide to local highlights
Guests staying at LOTTE HOTEL SAIGON are perfectly positioned to discover the most iconic treasures of Ho Chi Minh City. A short trip leads you to the architectural beauty of the Central Post Office, Saigon Notre Dame Cathedral, and Notre Dame Square. History enthusiasts will appreciate the proximity to The Independence Palace and Ho Chi Minh Squares. For a taste of local culture, you can visit the Saigon Opera House, the Golden Dragon Water Puppet Theater, or experience the A O Show by Lune Production. Those seeking modern thrills can head to the Bitexco Financial Tower for panoramic views, while the vibrant energy of Bui Vien Street offers an unforgettable nightlife scene. By placing you in the heart of these diverse attractions, LOTTE HOTEL SAIGON ensures that every cultural landmark and entertainment hub is within easy reach, making it an ideal base for travelers who want to experience the very best of the city.
Dining Near LOTTE HOTEL SAIGON: Restaurants worth trying nearby
Guests staying at LOTTE HOTEL SAIGON are perfectly positioned to explore the diverse culinary landscape of Ho Chi Minh City. For authentic Vietnamese flavors, visit Propaganda Vietnamese Bistro, Cuc Gach Quan Restaurant, Quan Nem Restaurant, or Den Long - Home Cooked Vietnamese Restaurant, while Pho Quynh offers a classic local staple. Those craving international fare can enjoy premium cuts at B3 Steakhouse & Craft Beer, refined Japanese dishes at Miyama - Modern Tokyo Restaurant Cafe, or fresh bowls from Poke Saigon and Poke Saigon Ly Tu Trong. To unwind after a day of sightseeing, Pasteur Street Brewing Company provides a vibrant atmosphere with its renowned craft beers. With these 10 distinct dining options just a short stroll away, LOTTE HOTEL SAIGON ensures that every meal is an adventure, ranging from traditional home style cooking to modern global trends, making it a premier choice for food lovers visiting the city.
Shopping Near LOTTE HOTEL SAIGON: Malls and markets within easy reach
Guests staying at LOTTE HOTEL SAIGON are perfectly positioned to explore the most vibrant retail hubs of Ho Chi Minh City. For those seeking a modern experience, Zen Plaza, Eden Shopping Mall, and Saigon Square 2 offer a curated selection of fashion and lifestyle goods. If you prefer the energy of traditional commerce, Thuong Xa Tax Trade Center and Dan Sinh Market provide authentic local finds. Foodies and specialty shoppers can visit Annam Gourmet Shop for premium imports or stop by Co-op Mart for daily essentials. Book lovers will appreciate a trip to Fahasa Bookshop, while those searching for unique accessories and gifts can browse through Blue Dragon and Chi Chi. With such a dense concentration of diverse shopping landmarks just steps away, LOTTE HOTEL SAIGON ensures that every traveler can find exactly what they are looking for without needing long commutes through the city.
Room Prices at LOTTE HOTEL SAIGON: How does it compare to other hotels in Ho Chi Minh City?
Investing in a stay at LOTTE HOTEL SAIGON offers a premium experience that reflects its status as a luxury destination. With average room rates ranging from $151 to $200, the pricing positions this establishment as a high end choice for discerning travelers. This is a significant step up from the general market in Ho Chi Minh City, where the average price of a hotel room typically falls between $26 and $50. While the cost is higher than the city average, the price point reflects the superior standards and exclusive atmosphere found here. Guests choosing LOTTE HOTEL SAIGON are paying for an elevated level of sophistication and service that distinguishes it from the standard accommodations available throughout the vibrant city.
Guest Reviews of LOTTE HOTEL SAIGON: What guests love about their stay
Visitors consistently praise LOTTE HOTEL SAIGON for providing a superb experience and fantastic value in Ho Chi Minh City. Guests are particularly impressed by the professional, kind, and helpful staff who make every stay feel welcoming. The hotel stands out for its beautiful structure and spacious, clean rooms that ensure a comfortable visit. Families highly recommend the pool for children, while food lovers always enjoy the delicious dining options available on site. Because of the friendly service and high standards, many travelers express their intention to return. From the professional hospitality to the well maintained facilities, it is clear that guests appreciate the overall quality and care provided throughout their stay at this downtown destination.
What Guests Say About LOTTE HOTEL SAIGON: A closer look at the guest experience
Guest reviews for LOTTE HOTEL SAIGON highlight a consistently exceptional stay in Ho Chi Minh City, reflected in an impressive 9.1 overall rating. Visitors frequently praise the 9.3 score for staff performance and the equally high 9.3 rating for cleanliness, ensuring a polished and welcoming atmosphere. The hotel stands out for its 9.1 rated facilities and a prime location that also earns a 9.1. Guests find the experience to be a great investment with a 9.0 for value. While comfort is rated 8.6 and food and dining at 8.4, the overall sentiment remains overwhelmingly positive. These scores demonstrate that LOTTE HOTEL SAIGON excels in delivering professional service and pristine environments for every traveler.
Breakfast at LOTTE HOTEL SAIGON: What to expect in the morning
Start your morning with a lavish culinary experience at LOTTE HOTEL SAIGON, where the breakfast service is designed to energize your exploration of Ho Chi Minh City. Guests can indulge in an extensive breakfast buffet at the restaurant breakfast area, featuring a curated selection of both American breakfast and Asian breakfast favorites to suit every palate. This diverse spread ensures a high quality dining start for every traveler. For those looking to add this meal to their stay, the rates are 630000 VND for adults and 315000 VND for children. Whether you crave traditional local flavors or classic Western staples, the professional service and premium ingredients make this morning ritual a highlight of the stay.
Wellness at LOTTE HOTEL SAIGON: How to relax and recharge during your stay
Experience a sanctuary of serenity at LOTTE HOTEL SAIGON, where a comprehensive suite of wellness facilities offers a peaceful escape from the vibrant energy of Ho Chi Minh City. Guests can indulge in professional beauty treatments at the salon or surrender to deep relaxation with a therapeutic massage at the spa. For those seeking a detoxifying experience, the sauna and steamroom provide the perfect environment to unwind and refresh the senses. Step outside to enjoy the sparkling outdoor pool, which is complemented by a tranquil garden and a sun drenched solarium for ultimate lounging. Whether you are looking to revitalize your skin or simply bask in the warmth of the sun, these curated spaces ensure a holistic approach to wellbeing. Every detail is designed to help you disconnect from the urban hustle and rediscover your inner balance without ever having to leave the premises.
Sports and Activities at LOTTE HOTEL SAIGON: Keeping fit without leaving the hotel
Maintaining your wellness routine is effortless at LOTTE HOTEL SAIGON, which offers premium sports and activity facilities designed for the modern traveler in Ho Chi Minh City. Guests have full access to a free fitness center, ensuring that health remains a priority regardless of your travel schedule. Because wellness does not follow a clock, this 24-hour fitness center allows you to squeeze in a workout at any hour of the day or night. After completing a challenging session, you can wind down and relax in the shared lounge/tv area, providing the perfect space to stretch or catch up on the latest news. Whether you are a dedicated athlete or simply looking to stay energized during your visit, these dedicated spaces ensure you have everything needed to stay in peak condition while enjoying the vibrant energy of the city.
Entertainment at LOTTE HOTEL SAIGON: What to do without leaving the hotel
LOTTE HOTEL SAIGON offers a sophisticated blend of leisure and retail experiences designed to complement your stay in Ho Chi Minh City. Guests can unwind with a refreshing cocktail at the poolside bar or enjoy a refined evening atmosphere at the hotel bar. For those who enjoy a bit of retail therapy, the on-site shops provide a convenient way to browse high-quality goods without stepping outside. Additionally, the dedicated gift/souvenir shop is the perfect spot to find a unique memento of your Vietnamese journey. Whether you are looking to sip a drink by the water or hunt for the perfect keepsake, these facilities ensure that your downtime is spent in absolute luxury. Every detail is curated to provide a seamless transition from the bustling energy of the city to the serene, upscale environment found within the walls of LOTTE HOTEL SAIGON.
Exceptional9.1
Facilities
Exceptional9.1
Location
All ratings and comments on Agoda are from verified guests who must complete a stay before submitting a review.
Provided by verified guests of

Excellent
10 most recent verified ratings received by the property
Most recent
From 10,604 reviews
•General Services: Warm, professional service stands out across reception, concierge, housekeeping, restaurants, and poolside teams, with staff often described as attentive, prompt, and genuinely helpful. (35 mentions)
•Breakfast: Breakfast buffet gets frequent praise for its wide variety, quality, and generous spread, with details like live cooking and coconut juice stamped with the hotel name. (34 mentions)
•Location: District 1 riverfront setting makes it easy to reach Japan Town, the Opera area, restaurants, cafés, GS25, nearby metro, and many tourist spots on foot. (33 mentions)
•Swimming Pool: Resort-style pool area stands out for its clean water, relaxing setting, trees and sunlight, and family-friendly touches like floaties and toys. (28 mentions)
•Room Views: River-facing rooms are a highlight, with views of the Saigon River, Bason Bridge, fireworks, bridges, and city lights. (26 mentions)
•Room Cleanliness: Clean rooms and well-kept facilities come up often, with many reviews describing rooms as neat, immaculate, or well maintained. (26 mentions)
Service
Location
Breakfast
Cleanliness
Pool
Room view
Room comfort
Check in
Value for money
9.6Exceptional
One night stay before my birthday. They gave me a birthday cake as a present. The room with a river view had a nice view of the fireworks over the Saigon River. The room and the bathroom were clean. It was spacious, allowing me to relax and unwind. The hot water worked perfectly, so I could take a leisurely bath. There were so many different types of breakfast that I couldn't finish it all, and it was delicious. During check-in, they let another guest in even though I had been queued up before other customers arrived, which made the process a bit less smooth. Other than that, I was satisfied, and overall it was good.
Dear Ayumi, Thank you for choosing to celebrate your birthday with us. We’re delighted that you enjoyed the river view, fireworks, and our small cake surprise, as well as the comfort of your room and breakfast. We sincerely apologize for the inconvenience during check-in and will work on improving this for a smoother arrival experience. We truly appreciate your kind feedback and look forward to welcoming you back for another relaxing stay. Warmest regards, Hotel Management
Did you find this review helpful?
10.0Exceptional
As expected from a 5-star global brand hotel chain, the management and organization are solid. I reserved a deluxe twin room with a city view, but on the day of my stay, the reception managers made an effort to upgrade me to a deluxe king room with a view of the Saigon River (it wasn't free, and I paid an additional fee). I checked in correctly and was allowed to enter the room immediately. I sincerely thank the staff members who worked hard for me. The room was clean, with perfect water pressure for the hot tub and drain, and the toilet with a bidet was just like in Japan. Other facilities for guests were also excellent. The location is right below Le Thanh Ton Street in District 1, making it easy to walk to major tourist attractions in the city, and there is a free shuttle service available depending on the room type. I recommend trying the mango bingsu at the lounge on the first floor. The circular swimming pool located outdoors on the L floor is great for enjoying the water with its size and depth, and inside, there's a sauna and to the left is a fitness center. There is also a cafe and GS convenience store right next to the hotel. Finally, I want to express my gratitude to Mia, the beautiful staff member who helped me a lot and to whom I gave coffee as a gift (I don't know her name... I'm sad I couldn't meet her at checkout). Thank you for always greeting me warmly. I had a great time and look forward to seeing all of you again.
Dear JONGMAN, Thank you sincerely for your detailed and thoughtful review. We are delighted to know that you enjoyed your stay and appreciated our service, room comfort, facilities, and convenient location. We are especially pleased that our team could contribute to making your visit a memorable one. Your kind words for Mia and our team are truly appreciated and will be shared with them. We look forward to welcoming you back to LOTTE HOTEL SAIGON in the future. Warm regards, Hotel Management
Did you find this review helpful?
10.0Exceptional
This is my second visit. Due to frequent business trips, I have stayed in various hotels in Vietnam, but this seems to be one of the few hotels where I can just relax comfortably. The staff at the reception greets guests with smiles that never fade. In particular, the unchanged kindness and service from Nabie, Johny, and Andrew, who coincidentally helped with check-in and luggage service again, left a lasting impression on me. Even though I had an early check-in due to my schedule, they quickly checked the room condition and kindly allowed me to rest with an early check-in, which made me feel very much like I was being treated well. Of course, among the many five-star hotels in Ho Chi Minh, it may not have the top facilities or the best rooms, but it was clean and I didn’t feel any discomfort. Moreover, it is one of the hotels with a reasonable price among five-star hotels. The seafood buffet and restaurants with great value for money are also one of the advantages. The only downside I can think of is that it is an old hotel. ㅎㅎ
Dear goong, Thank you very much for your continued support and for choosing LOTTE HOTEL SAIGON again. We are delighted to know that you find our hotel a comfortable place to relax during your business trips to Vietnam. We are especially pleased to hear our team once again made a memorable impression through their warm and attentive service. We will be sure to share your kind recognition with them. We are also glad that we could accommodate your early check-in and help you get some well-deserved rest. We truly appreciate your honest comments regarding our facilities of the hotel. Your feedback is valuable to us, and we will continue to maintain and improve our facilities while preserving the classic character of LOTTE HOTEL SAIGON. It is also wonderful to hear that you enjoyed our seafood buffet and restaurants. We look forward to welcoming you back on your next visit. Warm regards, Hotel Management
Did you find this review helpful?
9.6Exceptional
The concept is from a slightly earlier era, but the location pool (a large family pool for the city center), gym, and breakfast are all excellent. A staff member named Jasmine was very kind and helpful with lost item support. I think the service is good, including that aspect. Especially since I stayed at a promotional price, the cost performance was also superb.
Dear DAISUKE, Thank you for your wonderful rating and for taking the time to share your experience with us. We are pleased to know that you enjoyed our convenient location, swimming pool, fitness facilities, and breakfast. It is especially heartening to hear that Jasmine provided kind and helpful assistance with your lost item. Your thoughtful recognition will certainly be shared with her. We are also delighted that you found your stay to offer excellent value. We look forward to welcoming you back to LOTTE HOTEL SAIGON for another pleasant stay. Warm regards, Hotel Management
Did you find this review helpful?
9.6Exceptional
“Lotte Saigon”
I just had a great experience at Lotte Hotel Saigon. The hotel is located right in the center of District 1, with a beautiful view of the river and convenient access to famous spots like Nguyen Hue and the City Theater. The room is spacious, clean, with a comfortable and soft bed. Although the furnishings are a bit old, they are still very well maintained. My favorite aspect is the breakfast buffet – very diverse and of high quality, almost 5-star standard. The staff is extremely friendly, responsive, and professional, creating a very pleasant atmosphere throughout the stay. The pool is large, with a spacious area, perfect for relaxing after a day of work or travel. One small point for improvement is that the hotel has a more international style, so those who prefer a “deeply Vietnamese” experience might find it slightly lacking in uniqueness. 👉 Overall: Location: 9/10 Service: 9.5/10 Room quality: 9/10 Food: 9.5/10 Very worth the money and suitable for both business and leisure. I will return next time.
Dear Ms. Thị, Thank you very much for taking the time to share such a detailed and thoughtful review of your recent stay with us. We are truly delighted to know that you had a very positive experience at Lotte Hotel Saigon. It is wonderful to hear that you appreciated our central location, beautiful river views, and the convenience of accessing nearby attractions. We are also pleased that you found your room spacious, clean, and comfortable, and that our breakfast buffet met your expectations with its variety and quality. Your kind compliments regarding our friendly and professional team mean a great deal to us, as providing warm and attentive service is always our top priority. We are also glad you enjoyed our swimming pool and relaxing atmosphere. At the same time, we sincerely appreciate your constructive feedback regarding the interior style and local character. Your comments are valuable, and we will certainly take them into consideration as we continuously look for ways to en
Did you find this review helpful?