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Orchard Hotel Singapore
Orchard Hotel Singapore
Orchard Hotel Singapore
Orchard Hotel Singapore
Orchard Hotel Singapore
Orchard Hotel Singapore
Orchard Hotel Singapore

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8.1

Excellent

12,671 reviews

12,671 reviews

Housekeeping267
Breakfast139
Shops57

Enjoyed staying, breakfast was good and the staff were helpful.

Ernest
- Jun 9, 2022
See map

8.6

Excellent

Location rating score

Excellent location - Inside city center
Exceptional for walking
Parking
FREE
Walkable places
Muddy Murphy’s

60 m

Wisma Atria Shopping Mall

60 m

3-Monkeys

70 m

Gold Dust

80 m

Delfi Orchard

80 m

Popular landmarks
Orchard Road

1.2 km

Singapore Botanic Gardens

1.6 km

National Orchid Garden

1.6 km

Chinatown

3.4 km

Singapore Flyer

4.3 km

Closest landmarks
Downunder Bar

90 m

Ipanema World Music Bar

90 m

Pop And Contemporary Fine Art

160 m

Intelligence Insight LLP

160 m

Sara Taseer Fine Jewellery

180 m

Orchard Hotel Singapore

442 Orchard Road , Orchard, Singapore, Singapore, 238879 - See map

In addition to the standard of SG Clean, all guests get free Wi-Fi in all rooms and free parking if arriving by car. Strategically situated in Orchard, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Gardens By The Bay East. Rated with 4.5 stars, this high-quality property provides guests with access to restaurant, fitness center and outdoor pool on-site.

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Highlights

490 meters to public transportation

Front desk [24-hour]

Airport transfer

Excellent breakfast

Excellent view

SG Clean

SG Clean denotes businesses that adhere to high standards of public hygiene.

Hygiene Plus
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Sterilizing equipment
Health and Medical
First aid kit
Doctor/nurse on call

Facilities

Valet parking

Shuttle service

Free Wi-Fi in all rooms!

Front desk [24-hour]

Luggage storage

Fitness center

Swimming pool [outdoor]

Room service [24-hour]

This property is in high demand!

11 travelers have booked today.

Value for money7.8
Location rating8.6
Nearest airportSeletar Airport (XSP)
Distance to airport12.9 km

Rooms available at Orchard Hotel Singapore

Very good
Room comfort & quality

7.8

Signature Suite Room
...
  • Room size: 59 m²/635 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Premium Club King
...
  • Room size: 35 m²/377 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Premier Signature 1 King Bed City View
...
  • Room size: 36 m²/388 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Premier
...
  • Room size: 35 m²/377 ft²
  • City view
  • 2 single beds or 1 double b...
Enter dates to see prices
Premier Club Twin Room
...
  • Room size: 35 m²/377 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Signature Deluxe
...
  • Room size: 28 m²/301 ft²
  • City view
  • 1 queen bed
Enter dates to see prices
Premier Twin
...
  • Room size: 35 m²/377 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Premier Family Room
...
  • Room size: 39 m²/420 ft²
  • City view
  • 1 king bed and 1 sofa bed
Enter dates to see prices
Grand Deluxe Queen
...
  • Room size: 28 m²/301 ft²
  • City view
  • 1 queen bed
Enter dates to see prices
Grand Deluxe Twin
...
  • Room size: 28 m²/301 ft²
  • City view
  • 2 single beds
Enter dates to see prices

Frequently asked questions

Does Orchard Hotel Singapore have a hot tub?

Orchard Hotel Singapore does not have a hot tub.

What time is check-in and check-out at Orchard Hotel Singapore?

Check-in is from 03:00 PM, and check-out is until 11:00 AM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The front desk is always open, day or night.

How do I get to Orchard Hotel Singapore?

A stay at Orchard Hotel Singapore also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. For those who wish to drive their own cars, Orchard Hotel Singapore has a car park right on site for maximum convenience. Parking is free for guests. Parking options include a full-service valet for total ease. If you're looking for an easy way to get around Singapore with private transportation, the hotel can arrange car rental for you.

Is breakfast offered at Orchard Hotel Singapore?

Start your mornings right, with the continental and buffet breakfast options offered at Orchard Hotel Singapore. There's an additional charge of 45 SGD for adults and 20 SGD for children if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at Orchard Hotel Singapore?

Orchard Hotel Singapore features 3 on-site restaurants for your dining convenience. You can pick and choose from a wide array of cuisines including Chinese, western and asian. Dishes are served in a la carte and buffet during opening hours.

Can special events be hosted at Orchard Hotel Singapore?

You may choose an indoor venue for your special gathering. Large events and gatherings such as weddings and private events can be hosted at Orchard Hotel Singapore. Small or intimate events like birthday parties can also be accomodated. In-house catering service is offered to help your event go smoothly.

Can business events be hosted at Orchard Hotel Singapore?

On-site venues and convenient event services make Orchard Hotel Singapore an ideal choice for hosting events such as conferences and meetings. All available venues come in different styles and sizes and can accommodate up to 100 people. An extensive range of facilities and services including projector or LED display, free Wi-Fi and audio-visual equipment is available to help your business meeting or event a successful one.

What is the smoking policy at Orchard Hotel Singapore?

Orchard Hotel Singapore does not permit smoking in any of its rooms or indoor areas.

What is the closest train, metro, or bus station to Orchard Hotel Singapore?

The closest train, metro, or bus station to Orchard Hotel Singapore is Orchard MRT Station, 510 m away.

What restaurants are nearby Orchard Hotel Singapore?

Restaurants including Jewel Coffee at Claymore Connect, Red Bank and Bodega Y Tapas are popular in Orchard Hotel Singapore’s neighborhood which is known as Orchard.

What popular shopping places are close to Orchard Hotel Singapore?

Shopping options in Orchard Hotel Singapore’s Orchard neighborhood include Orchard Road, Wisma Atria Shopping Mall and Delfi Orchard.

What are popular attractions near Orchard Hotel Singapore?

Orchard Hotel Singapore’s location in the Orchard neighborhood makes it close to famous attractions including Singapore Botanic Gardens, National Orchid Garden and National Museum of Singapore.

What popular natural sightseeing spots are close to Orchard Hotel Singapore?

Orchard Hotel Singapore’s nearby natural sights include Emerald Hill, Rain Forest and Raint Tree Samanea saman located in the same Orchard area.

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Explore the neighborhood

What people love about Orchard Hotel Singapore

  • 7.6

    Very good
    Staff 

    "Enjoyed staying, breakfast was good and the staff were helpful."

    Ernest

    |

    June 9, 2022

  • 10

    Exceptional
    Location

    "Good service, the location is very convenient and rather impressive selection for buffet breakfast."

    Geok

    |

    June 7, 2022

  • 7.2

    Very good

    "Good place for a short stay."

    Siew

    |

    June 6, 2022

Property ranking|Compared to 553 Singapore properties
See all rankings
Room comfort score
7.8/10
Cheapest price score
Cleanliness score
8.2/10
Room size
36 sqm.
Better than
83
%
of Singapore properties
Better than
77
%
of Singapore properties
Better than
74
%
of Singapore properties
Bigger than
73
%
of Singapore properties
Overall rating:

8.1

Excellent
12,671 reviews
Cleanliness
8.2
Facilities
7.9
Location
8.6
Read all reviews >
What travelers say they love:
the hotel is clean, staff has been helpful.
Chan from Singapore
Couple
More about Orchard Hotel Singapore

More about Orchard Hotel Singapore

Orchard Hotel Singapore

For travelers who want to take in the sights and sounds of Singapore, Orchard Hotel Singapore is the perfect choice. Its convenient location right in the city center allows you more time to see all that Singapore has to offer.
All offerings provided by Orchard Hotel Singapore help to ensure a pleasant stay for all travelers. Free internet access provided within the hotel keeps you connected throughout your stay. Car hire and shuttle services provided by the hotel make exploring Singapore even more convenient. For guests arriving by car, parking is provided free of charge.
Always get the assistance you need with front desk services including concierge service and safety deposit boxes. Booking the best tickets and getting the hottest restaurant reservations are made easy with help from the hotel's ticket service. For longer stays or whenever you need it, the dry cleaning service and laundry service keep your favorite travel outfits clean and available. Feel like doing nothing? Available services like 24-hour room service, room service and daily housekeeping let you get the most out of your time at the Orchard Hotel Singapore.
For health reasons, smoking is not permitted anywhere inside the hotel.
A range of amenities is offered in guestrooms at Orchard Hotel Singapore. Enjoy your stay even more at the hotel, knowing that some selected rooms include blackout curtains and air conditioning. For a bit of entertainment, guests will find daily newspaper, television and cable TV available in some selected rooms. Don't worry about being thirsty as a coffee or tea maker, bottled water, instant coffee, instant tea and mini bar are provided in some guestrooms.
Bathroom amenities are just as important as others, and at the hotel you'll find a hair dryer, toiletries, bathrobes and towels available in some guest bathrooms.


Dining and things to do

Each morning you can start the day with a delicious in-house breakfast offered at Orchard Hotel Singapore. Don't start your vacation days without your morning coffee, available every morning in the café. A number of great dining options at the hotel assures that you'll always have convenient and delicious choices. A great night out couldn't be easier! Enjoy a fun evening without traveling outside at the bar and nightclub.
A day in will be as fun as a day out with ranges of recreational activities offered at Orchard Hotel Singapore. Don't forget to make a visit or two to the hotel's pool. At Orchard Hotel Singapore, every effort is made to make guests feel comfortable. Enjoy your favorite drink in your swimsuit at the hotel's poolside bar. Burn off you vacation calories with a quick visit to the hotel's fitness facility.
Got someone special waiting for you back home? Then easily pick up a memorable gift at the shops.


Around the property

Don't spend all your time inside while in Singapore! Don't forget to stop by the most iconic landmark in the area, the famous Singapore Flyer just 4.3 km away. Be sure to visit Sands Skypark Observation Deck located 4.3 km away, an item on every checklist of those who travel to Singapore.


Reasons to stay here

Compared to the city's accommodation options, this hotel scored higher than 92% of them for food and dining.
According to guests who stayed here, this hotel's room comfort is rated higher than 82% of other accommodations in Singapore.

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Amenities and facilities
Very good
Facilities

7.9

Most talked about facilities

Breakfast

448 mentions

Housekeeping

370 mentions

Internet

130 mentions

Food & Dining

124 mentions

Languages spoken

  • English
  • Chinese [Cantonese]
  • Chinese [Mandarin]
  • Filipino
  • French
  • Indonesian
  • Japanese
  • Korean
  • Malay

Accessibility

  • Wheelchair accessible

Internet access

  • Free Wi-Fi in all rooms!
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Fitness center
  • Nightclub
  • On-site entertainment
  • Swimming pool [outdoor]
  • Ticket services
  • Tours

Cleanliness and safety

  • Anti-viral cleaning products
  • Breakfast in room
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Staff trained in safety protocol
  • Sterilizing equipment
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Bar
  • Coffee shop
  • Poolside bar
  • Restaurants
  • Room service [24-hour]

Services and conveniences

  • Air conditioning in public area
  • Concierge
  • Convenience store
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Grooming service
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Shops
  • Smoke-free property
  • Smoking area

For the kids

  • Family room
  • Kids meal

Access

  • CCTV in common areas
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms

Getting around

  • Car park [free of charge]
  • Car park [on-site]
  • Rental car
  • Shuttle service
  • Valet parking

Available in all rooms

  • Accessible by elevator
  • Adapter
  • Air conditioning
  • Alarm clock
  • Closet
  • Coffee/tea maker
  • Daily housekeeping
  • Desk
  • Free bottled water
  • Hair dryer
  • In-room safe box
  • Ironing facilities
  • Linens
  • Mini bar
  • Non-smoking
  • On-demand movies
  • Pool facilities
  • Private bathroom
  • Radio
  • Safety/security feature
  • Satellite/cable channels
  • Shower
  • Sleep comfort items
  • Slippers
  • Smartphone device
  • Smoke detector
  • Socket near the bed
  • Soundproofing
  • Swimming pool [direct access]
  • Telephone
  • Tile/marble flooring
  • Toiletries
  • Towels
  • Trash cans
  • Walk-in shower
  • Wi-Fi [free]
Food and dining
Breakfast options
  • Asian
Restaurants on site

Hua Ting Restaurant

  • Cuisine: Chinese, Cantonese
  • Menu: Buffet

Hua Ting Steamboat

  • Menu: A-la-carte

Orchard Cafe

  • Menu: A-la-carte

Mon Bijou

  • Menu: Buffet
Location
442 Orchard Road , Orchard, Singapore, Singapore, 238879
Excellent
Location

8.6

Airports

  • Seletar Airport (XSP)
    12.9 km 21 min drive
  • Singapore Changi Airport (SIN)
    19.2 km 26 min drive

Public transportation

  • Orchard MRT Station
    510 m 8 min walk
  • Newton MRT Station
    1.3 km 19 min walk

Hospital or clinic

  • Cutis Medical Laser Clinics
    390 m 6 min walk

Shopping

  • Orchard Road
    1.2 km 18 min walk

Convenience store

  • 7 Eleven
    90 m 1 min drive

Cash withdrawal

  • ATM
    60 m 1 min walk
What's nearby

Popular landmarks

  • Orchard Road
    1.2 km
  • Singapore Botanic Gardens
    1.6 km
  • National Orchid Garden
    1.6 km
  • Chinatown
    3.4 km
  • Singapore Flyer
    4.3 km
  • Sands Skypark Observation Deck
    4.4 km
  • Cloud Forest
    4.9 km
  • Gardens By The Bay East
    5.1 km
  • Night Safari
    11.4 km
  • Singapore Zoo
    11.5 km

Nearby landmarks

  • Muddy Murphy’s
    60 m
  • Wisma Atria Shopping Mall
    60 m
  • 3-Monkeys
    70 m
  • Gold Dust
    80 m
  • Delfi Orchard
    80 m
  • Downunder Bar
    90 m
  • Ipanema World Music Bar
    90 m
  • Orchard Towers
    120 m
  • Toys 'R' Us
    130 m
  • Mouawad
    130 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-1 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 2-11 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 12 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • Maximum children allowed per room is 1.
  • The minimum age required to check in is 18 years
  • This is a strictly non-smoking property. Guests are responsible for all costs, damages, and liabilities caused by smoking.
  • When booking more than 5 rooms, different policies and additional supplements may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from15:00
  • Check-out until11:00

Getting around

  • Airport transfer fee83 SGD
  • Travel time to airport (minutes)25

Extras

  • Breakfast charge (unless included in room price)45 SGD

The property

  • Non-smoking rooms/floorsYes
  • Number of bars/lounges1
  • Number of floors18
  • Number of restaurants3
  • Number of rooms 656
  • Room voltage220
  • Most recent renovation2019
Property announcements

The Club Lounge will be temporarily closed until further notice.

Reviews of Orchard Hotel Singapore from real guests

Provided by verified guests of Agoda
8.0
/
10
Cleanliness8.2
Facilities7.9
Location8.6
Room comfort and quality7.8
Service8.1
Value for money7.8
High score for Singapore
Rating
9+ Exceptional (1,446)
8-9 Excellent (1,224)
7-8 Very Good (1,747)
6-7 Good (733)
<6 Below Expectation (832)
Time of the year
Mar - May (1,233)
Jun - Aug (1,490)
Sep - Nov (1,383)
Dec - Feb (1,876)
All guests (9,337)
All room types
All languages

Show reviews that mention 

Showing 5,982 verified guest comments
12345
10.0
Exceptional
Maria from Australia
Family with young children
Stayed 4 nights in January 2009

Our stay at Orchard Hotel”

We liked the Superior Room, it was clean and cozy. The friendly staff were all nice. The Restaurant at the 2nd level was good as well.
None that I can think of.

Our 4 nights stay with Orchard Hotel was great. We stayed at 2x Superior rooms as our boys stayed on the other room. The rooms were very clean and the beds were really cozy and comfortable to sleep in. The cleaner as we requested cleaned our rooms almost everyday. When we arrived the friendly Filipina staff, Mel checked us in and we requested that our 2 rooms be right next to each other. We got the requested rooms thanks to Mel. The following day I inquired with the Hotel's tour desk and we booked for our Sentosa, Night Safari and the Cheng Ho Dinner Cruise. On the times that we were not joining the local tours, we've been walking from our hotel down to Orchard Road. We basically entered most of the buildings and had been in and out of all the boutiques and high end shops. Gosh!!!! My leg hurts but it was a good excercise. During weekends we could see lot of Filipinos around Orchard Road. We tried taking the MRT experience going to Clark Quay to eat a crabby lunch at Jumbo Restaurant and then after a big meal we walked to Chinatown. The hotel's location was great. We just have to walk towards the road to start our trail going down to Orchard Road. On our last day we tried having lunch at the 2nd level Chinese Rest. They have a good selection of food there. Yum-cha's good too. Downstairs at the Cafe they have a very nice buffet lunch and dinner. I just looked on the food selections and they were nice too. We didn't try it, next time we will. Our overall experience with Orchard Hotel was an A plus. We will recommend to our family and friends to stay there when they visit Singapore. We like Singapore. It is so clean and quiet and feels so safe to travel around and very similar to our experience at Orchard Hotel. SEE YOU NEXT TIME IN ORCHARD HOTEL. All the best to all of you guys. Cheers Raquel de Leon From: Sydney, Australia

Reviewed January 10, 2009

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10.0
Exceptional
Victor from United States
Couple
Stayed 1 night in December 2012

Kind, Friendly, Centrally Located, Professional”

Professional atmosphere, central location, nicely furnished.

Due to a missed plane flight, I had called Orchard Hotel Singapore in advance of our trip. The reservation is non-refundable -- but they kindly explained to me how I can request an amend letter to reschedule the reservation. I did that and it was rescheduled -- but I booked a new flight and continued the trip anyway. When we arrived, they told me the reservation had been rescheduled already! Then they phoned in order to clear everything and set the reservation back to the original date. In addition to that, they gave me a free room upgrade due to all the inconvenience, on the 16th floor that was a "Select" room with red curtains, red pillows, electric automatic window blinds, and more. My and my girlfriend were very happy. Furthermore, at first the free wifi didn't work in our room. Within minutes, they sent a well dressed tech person dressed in a black suit and carrying an iPod who corrected the problem shortly. The next day, our flight doesn't leave until the evening, but our check-out time was 12 noon from the hotel. Thankfully, the hotel allowed us free use of the lobby with internet during that afternoon, which made our trip much more enjoyable. They also printed out 1 two page document for me, and there was no charge... We are very happy with this choice of hotel and will choose it again. Most importantly is the professionalism and business atmosphere. I was able to work productively and accomplish excellent amounts of work during this trip, and at night in the hotel room. This hotel is #1 centrally located on Orchard road between the 2 nicest resorts and #2 is also one of the largest hotels in the area with over 650 rooms. If you are looking for a professional business environment and central location with a good atmosphere, choose this hotel.

Reviewed December 10, 2012

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9.7
Exceptional
Hazel from Philippines
Group
Stayed 2 nights in August 2012

Excellent service and good location”

Friendly and accommodating staff, free upgrade to deluxe room

me, my sisters and brother (all four of us are young adults) had a great time at orchard hotel (3 days 2 nights) though we really didn't stay that much long inside our hotel rooms because we were always out and about exploring singapore. the fact that we were tired by the end of the day, it was very relaxing to come home to a nice hotel room, with comfortable bed and nice bathroom. it's also worth mentioning that our 2 rooms (both superior) were upgraded for free to deluxe rooms because the other superior room wasn't ready according to the frontdesk personnel when we checked-in (around 2pm). also, we requested for connecting rooms, and they gladly gave in to our request. we also have free wifi for both rooms. one downside i can think of is the size of the deluxe room. i've stayed in other 5-star hotels but orchard hotel's deluxe rooms are quite small. but then again, i really don't mind it that much because as i've said we only sleep, take a bath and leave and that's it. overall, i'm impressed by this 5-star hotel for their impeccable service and would definitely stay here again in the future.

Reviewed August 28, 2012

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9.0
Exceptional
noor from Malaysia
Couple
Stayed 3 nights in October 2011

Great location, a lovely hotel and service”

Offering cosmopolitan elegance and comfort on the world famous Orchard Road

offering cosmopolitan elegance and comfort on the world famous orchard road, the orchard hotel singapore features 656 elegantly designed rooms to suit business and leisure needs. award-winning cafe and restaurant offer everything from cantonese fine-dining to local and international cuisine. our conference centre comprises of meeting suites and pillar-less ballrooms equipped with a business centre, fitness club, outdoor pool and other recreational facilities. the orchard hotel singapore is also located close to the central business district, banks, embassies and just 25 minutes away from singapore changi airport.

Reviewed November 29, 2011

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9.0
Exceptional
HIFZI from Turkey
Couple
Stayed 3 nights in February 2013

Great location.”

Close to every activity.

Orchard Hotel Singapore has possibly the best location in the Singapore hotels.Hotel is very close to the famous shopping centers,restaurants,bars.Hotel check in-out is very fast and the staff is very helpfull.Rooms are good decorated,air condition and LCD tv works well but the in room safe is not fixed to the wall.In the bathroom there are both shower and bath tub.No curtain or cabin around the bath tub and missing gaskets around the swinging glass door of the shower makes the bathroom wet.Hotel restaurant and breakfast is perfect.If your flight is late there is a hospitality room for the clients who need to change their clothes and have shower after their check outs.

Reviewed February 27, 2013

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9.3
Exceptional
Gabriella from United Kingdom
Solo traveler
Stayed 3 nights in January 2012

Luxurious hotel with good ambiance and comfort”

Gym, food

My stay at the Orchard Hotel was very comfortable and relaxing. My stay in Singapore itself was a brief one of about 4 days; I had in fact arrived just in time to witness the Chinese New Year celebrations directly outside the hotel and inside the hotel itself. The experience was pleasant and I enjoy the cosmopolitan nature of the Orchard Hotel. I would say that the main selling point of this hotel is its location and accesibility. The main shopping street is located directly outside and the city's largest and most prestigious designer stores are just minutes away. The taxi service is quick and efficient as are the luggage storage facilities. Staff are extremely friendly and helpful. I plan to stay here again in the future due to the very positive experiences here.

Reviewed January 29, 2012

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10.0
Exceptional
Simon from Australia
Solo traveler
Stayed 1 night in June 2013

Always good”

Chinese restaurant and close to shopping

I normally always stay at the Orchard Hotel and I am never disappointed. It is a very busy hotel and the breakfast area is always crowded...so get up early and miss the mid morning crowd. The Chinese restaurant on the 1st floor is the best Chinese food I have ever eaten in Singapore and I eat there on every visit. It is close to Orchard Towers a well know entertainment establishment just across the road. I will always stay here as my first preference for Singapore Hotel as it meets my shopping and entertainment criteria, plus it is a quality room.

Reviewed July 10, 2013

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10.0
Exceptional
Umairah from Singapore
Couple
Premier
Stayed 2 nights in October 2020

BEST SERVICES EVERRR!!!”

Me and my husband stayed at Orchard Hotel Singapore because it was near our wedding venue. From the moment we arrived they were very welcoming. They helped us with our luggages and garment bags containing our wedding outfits. The front desk guy was also very helpful and friendly. Parking was easy they even let us parked at the VIP spot so it was easier for us to get off the car for outfit changing during our wedding day. They gave us a complimentary cake congratulating us for our wedding, it was very thoughtful and nice of them! I couldn’t thank them enough for the amazing services provided. Sadly, I didn’t get the names of the people involved in making our stay very pleasant. As for the room, it was much spacious than i thought it would be. The bed was a king size bed too. The bathroom lighting was amazing!! Great lighting, huge mirror and really clean. I would definitely come again and would recommend everyone to come and stay here ☺️

Reviewed October 27, 2020

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Dear Umairah, Thank you for choosing to stay with us at the Orchard Hotel on your wedding day. We are extremely pleased to hear that you have a wonderful and memorable stay. Our team members are here to make your stay more special and I am glad they did it. Meanwhile, we certainly look forward to welcoming you back for future anniversaries and staycations. Warmest regards, Quam Kponton, Front Office manager

Responded October 27, 2020
Orchard Hotel Singapore
9.0
Exceptional
Zachary from United States
Couple
Stayed 1 night in July 2011

Orchard Hotel is close to everything”

Right in the middle of everything

When they did not have our requested room with only one bed they upgraded us for free so we would have what we wanted. The hotel is lovely and close to all the attractions in Singapore. The gym is small but has all you need. The pool and poolside bar were also excellent. I enjoyed our brief stay. I can't rate any hotel in Singapore as being a great value for the money because they are all over priced but I was satisfied with the value for the money at Orchard Hotel.

Reviewed August 02, 2011

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9.0
Exceptional
Bernardo from Philippines
Business traveler
Stayed 3 nights in August 2009

Great Hotel to combine business and pleasure”

Location can't be beat! Room is relatively updated. Staff is friendly. Hotel located outside ERP.
Hotel can get busy. If you just want a quiet quaint hotel--this is not it.

I travelled on business but had my wife with me so Orchard Road was the only choice. The location of Orchard Hotel was of course perfect for shopping but I also learned that it was also a `considerate' location for business associates to pick you up. This was true for two main reasons: 1) This Orchard Rd. hotel was just outside the ERP (Singapore Peak hour toll) and 2) There is apparently a lot of options to get to the hotel and skirt the Orchard Road traffic. All told, it was a memorable time for spending some time with my wife and accomplishing a lot business wise. Hotel staff were very friendly and efficient the only negative I can think of is that the hotel can get pretty busy at times.

Reviewed August 17, 2009

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9.2
Exceptional
John from Australia
Couple
Premier
Stayed 5 nights in November 2017

Perfectly located near shops and transport. ”

We stayed for a week and found this to be a great location in the Orchard precinct. Close to all the shops, with Orchard MRT station a short walk from the hotel. An abundance of food choices at excellent prices. So many food halls nearby. Pool and gym facilities are great. But the best thing is to use the hotel as a staging point to visit all the attractions of Singapore. There is a full supermarket and an Irish pub in the basement of Claymore Connect which can be accessed without leaving the building. (Great when raining. ) Clarke Quay is a short drive down the road. All up this was a high quality place to stay at an excellent price.

Reviewed November 17, 2017

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9.0
Exceptional
ANTHONY from United Kingdom
Business traveler
Stayed 5 nights in January 2013

Great location on Orchard Road ”

Very nice leisure facilities, great pool & gym

I have stayed in many different hotels in Singapore in the past ranging from the Carlton to Orchard Mandarin to Changi Village, and i enjoyed my stay here at the Orchard Hotel better than the others, the hotel has excellent leisure facilities, good size of pool for keen swimmer and the pool is in a secluded area on level 4 therefore you are not swimming around next to the breakfast lounge...as i have had to do in other hotels, the gym also has some very good equipment and a sauna, the hotel rooms are a good size and serviced daily, hotel is in a great location for beer bars, clubs, dining and shopping, so something for everyone..

Reviewed January 28, 2013

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8.8
Excellent
Nishmah from Singapore
Couple
Stayed 1 night in August 2017

Outstanding Customer Service”

Check in is fast, efficient and outstanding customer service from Mr. Nelson. He is very attentive, friendly and professional. The room was average, definitely clean but can be better. Breakfast has many choices but too crowded. Location is superb in Orchard Area and everything can be easily access. Definitely its worth the price and value for money especially in Singapore, Orchard area location. Two thumbs up for Orchard Hotel Singapore. Highly Recommended.

Reviewed August 24, 2017

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9.3
Exceptional
Rizalina from Philippines
Solo traveler
Stayed 3 nights in April 2011

lovely hotel with great service”

accommodating staff

the orchard hotel is a great hotel to stay in singapore if you intend to do a lot of shopping..the hotel is situated near malls..walking around malls will surely make one fit (lol)..the staff is very accommodating..the hotel exceeded my expectation and will stay here again next time i'll be in singapore..thanks to orchard hotel for making my first visit to singapore a comfortable one..more success to orchard hotel..

Reviewed May 06, 2011

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9.2
Exceptional
Kane from Philippines
Family with young children
Stayed 6 nights in December 2018

Nice hotel in Orchard area”

Orchard Hotel Singapore has a good location near the shopping area. The hotel is connected to a mall where there are restaurants, shops, and a supermarket. In-house dining include Chinese restaurant Hua Ting, Orchard Cafe, and Hua Ting Steamboat. The room, though small, has good amenities. Wifi is fast. Housekeeping needs improvement. They forgot to throw the trash and left the garbage bag on the floor one time, forgot to leave clean towels one day, and forgot to give complimentary bottle water on another day. Reception frontliners were helpful and quick to help.

Reviewed January 02, 2019

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10.0
Exceptional
mike from United States
Couple
Premier
Stayed 4 nights in February 2018

Our honeymoon ”

After reading some reviews on the internet I was skeptical about choosing orchard so I only booked for 2 nights so we could look around in the event we are unhappy with the location. After staying one day and looking at other places we booked orchard for the rest of the week. The problems that other people complained about I never witnessed.both rooms were clean and well kept, linen was excellent, breakfast very good with excellent variety. I only carry 3 debit cards but they said no problem charged me for the room only waived the deposit. Check out was smooth and easy . Our flight was cancelled and moved 1 day later unfortunately no rooms available at orchard they recommended others close to area but they were to expensive. Moved to mercure that day was close in price everything there was up to orchard level except rooms much smaller and the location not as good too far to walk have to use bus or taxi.

Reviewed February 18, 2018

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9.0
Exceptional
cindy from Singapore
Family with teens
Stayed 2 nights in July 2013

Spacious room, nice & clean.”

near to shopping areas Orchard Road, there is a bus right in front of hotel. can take bus number 106 which goes direct to Marina Bay Sands.

The hotel is in a very convenient location. We like the rooms, spacious for our older children. We had 3 rooms as we have a party of 3 adults & 5 teenagers. Even with a room which we requested for an extra bed, it was roomy enough for us to move around. We took up the offer of buffet breakfast on Day 2 of our stay. We are charged S$ 22 ++ instead of a walk-in price of S$30++. We also had dinner on Day 2 night at the hotel. Orchard Hotel is located along Orchard Road. It is very convenient. We just need to step out of hotel & walk 5 minutes, we see Isetan Scotts (on the same side of the hotel) & across, there is Orchard ION & Takashimaya, Tangs. The Orchard MRT is just below spanning across Isetan Scotts/Tangs/ION.

Reviewed July 11, 2013

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9.0
Exceptional
arumugam from Malaysia
Solo traveler
Stayed 1 night in June 2011

Great service even during peak period”

location and cleanliness

Although my stay was during a peak period (Singapore school holidays and the Singapore Sale) and there was high occupancy, the service was efficient. The hotel personnel were friendly and courteous. The room was clean and pleasant although i suspect that the temperature control knob in my room was not very effective - room remained cold even when i had adjusted the temperature upwards. Overall, i would definitely consider Orchard Hotel again for my next trip.

Reviewed June 09, 2011

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9.0
Exceptional
Dessagren from South Africa
Couple
Stayed 3 nights in December 2011

Good convenient hotel”

Proximity to shopping on the main road

The hotel was very cosy and clean. The help desk was extremely supportive and arranged and gave us guidance for travelling tips in Singapore. Staff at the restaurant were very pleasant and the environment created a homely stay. More restaurants within the hotel should be explored especially to cater for the number of residents that frequent the hotel although it is also convenient to go to the restaurants on the outside of the hotel or the fast food shops adjoining the hotel with direct access to the shopping centre adjacent to the hotel. A convenient seven eleven store is within 100metres from the hotel and a variety of designer shops are in Orchard main road at the hotels convenience. I thoroughly enjoyed the walk in Orchard Main Road.

Reviewed February 20, 2012

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9.6
Exceptional
Jihan from Brunei Darussalam
Couple
Premier
Stayed 3 nights in March 2016

Great for weekend getaway”

My husband and I had a quick 2 day stopover in Singapore after coming back from a busy 2 week holiday in Seoul, so we needed a "holiday from our holiday"! We wanted to stay on Orchard Road to be close to the main shopping and restaurants and Orchard Hotel is great. Just a few minutes walk from Ion Orchard, which is pretty much where we did our main shopping and eating. Only a few minutes walk from Tanglin Mall too, where we had a lovely fish spa and foot reflexology at Kenko (to relax from all the walking we did in Seoul)! The hotel room was spacious and clean and the bathroom was great too.

Reviewed March 16, 2016

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