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Patong Bay Hill Resort (SHA Extra Plus)
Patong Bay Hill Resort (SHA Extra Plus)
Patong Bay Hill Resort (SHA Extra Plus)
Patong Bay Hill Resort (SHA Extra Plus)
Patong Bay Hill Resort (SHA Extra Plus)
Patong Bay Hill Resort (SHA Extra Plus)
Patong Bay Hill Resort (SHA Extra Plus)

Removed from saved list

8

Excellent

1,330 reviews

1,330 reviews

View14
Housekeeping7
Swimming Pool5
See map

7.9

Very good

Location rating score

Very good location
Parking
FREE
Popular landmarks
Patong Beach 1.4 km
Jungceylon Shopping Center 1.6 km
Bangla Road 1.8 km
Karon Beach 2.3 km
Freedom Beach 2.6 km
Chaithararam Temple (Wat Chalong) 5.3 km
Big Buddha Phuket 5.8 km
Kata Beach 5.9 km
Phuket FantaSea 8.9 km
Nai Harn Beach 11.0 km
Nearby landmarks
Sweet Lemongrass Massage 420 m
Patong Football Club 420 m
Fruit 790 m
Phuket Simon Cabaret 790 m
Makro Food 820 m
Hongsamudd Live Music 830 m
Malin Plaza Patong 840 m
Dragon Night Market 910 m
Apichart art gallery 950 m
Marina plaza market 1.0 km
2020

Patong Bay Hill Resort (SHA Extra Plus)

79 Hasib Pee Road,, Patong, Phuket, Thailand, 83150 - See map

In addition to the standard of SHA Plus, all guests get free Wi-Fi in all rooms and free parking if arriving by car. Conveniently situated in the Patong part of Phuket, this property puts you close to attractions and interesting dining options. Be sure to set some time aside to visit Bangla Road as well as Patong Beach nearby. Rated with 5 stars, this high-quality property provides guests with access to restaurant, indoor pool and outdoor pool on-site.

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Highlights

Check-in [24-hour]

Airport transfer

Excellent view

Free Wi-Fi in all rooms!

Currency exchange

SHA Plus Certified

More than 70% of SHA-certified establishment employees have been vaccinated.

100% of staff fully vaccinated

100% of on-site staff have received all necessary vaccination shots for COVID-19.

Wellness
Everything you need for a rejuvenating retreat for both body and spirit.
Spa & Beauty
Massage
Workout and Leisure
Swimming pool [indoor]
Swimming pool [outdoor]

Facilities

Front desk [24-hour]

Airport transfer

Bicycle rental

Car park

Swimming pool [indoor]

Shuttle service

Free Wi-Fi in all rooms!

Check-in/out [express]

This property is in high demand!

3 travelers have booked today.

Value for money8.3
Distance to city center2 km
Location rating7.9
Nearest airportPhuket International Airport (HKT)
Distance to airport26.0 km

Rooms available at Patong Bay Hill Resort (SHA Extra Plus)

Premier Suite with Pool Access
...
  • Room size: 60 m²/646 ft²
  • Pool view
  • 1 king bed
Enter dates to see prices
1-Bedroom Suite with Pool Access
...
  • Room size: 60 m²/646 ft²
  • Pool view
  • 1 double bed or 2 single be...
Enter dates to see prices
1-Bedroom Pool View Suite
...
  • Room size: 60 m²/646 ft²
  • Garden view
  • 1 double bed or 2 single be...
Enter dates to see prices
Premier Suite
...
  • Room size: 60 m²/646 ft²
  • Nature view
  • 1 double bed
Enter dates to see prices
Premier Suite with Hot Tub
...
  • Room size: 60 m²/646 ft²
  • Balcony/terrace
  • 1 king bed
Enter dates to see prices
1-Bedroom Sea View Suite with Pool Access
...
  • Room size: 60 m²/646 ft²
  • Sea view
  • 1 double bed
Enter dates to see prices
Premier Suite with Seaview
...
  • Room size: 60 m²/646 ft²
  • Sea view
  • 1 double bed
Enter dates to see prices
Suite with Sea View
...
  • Room size: 60 m²/646 ft²
  • Sea view
  • 1 double bed
Enter dates to see prices
Premier Suite Sea View
...
  • Room size: 60 m²/646 ft²
  • Sea view
Enter dates to see prices
One Bedroom Suite with Sea View And Pool Access
...
  • Room size: 60 m²/646 ft²
  • Balcony/terrace
  • 1 double bed or 2 single be...
Enter dates to see prices

Frequently asked questions

How much does it cost to stay at Patong Bay Hill Resort (SHA Extra Plus)?

Room rates depend on the dates, room types, and number of guests, so please click here to see the latest and best deals from Agoda!

What time is check-in and check-out at Patong Bay Hill Resort (SHA Extra Plus)?

Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The resort offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Patong Bay Hill Resort (SHA Extra Plus)?

Patong Bay Hill Resort (SHA Extra Plus) is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 1500 THB. Just use the "Let us know what you need" section of the booking page to let the resort know you want a ride, and they will contact you via the Agoda messaging service. A stay at Patong Bay Hill Resort (SHA Extra Plus) also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the resort. For those who wish to drive their own cars, Patong Bay Hill Resort (SHA Extra Plus) has a car park right on site for maximum convenience. Parking is free for guests. If you're looking for an easy way to get around Phuket with private transportation, the resort can arrange both taxis or car rental.

Is breakfast offered at Patong Bay Hill Resort (SHA Extra Plus)?

Start your mornings right, with the continental and buffet breakfast options offered at Patong Bay Hill Resort (SHA Extra Plus). Adults can enjoy breakfast offered with an additional charge of 349 THB if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the resort.

What are my dining options at Patong Bay Hill Resort (SHA Extra Plus)?

Patong Bay Hill Resort (SHA Extra Plus) features an on-site restaurant for your dining convenience.

What is the smoking policy at Patong Bay Hill Resort (SHA Extra Plus)?

Patong Bay Hill Resort (SHA Extra Plus) does not permit smoking in any of its rooms, but allows smoking in designated areas.

What restaurants are nearby Patong Bay Hill Resort (SHA Extra Plus)?

Restaurants including Prechaya BBQ Buffet, Nanai restaurant and Chaidee’s Thai Kitchen are popular in Patong Bay Hill Resort (SHA Extra Plus)’s neighborhood which is known as Patong.

What popular shopping places are close to Patong Bay Hill Resort (SHA Extra Plus)?

Shopping options in Patong Bay Hill Resort (SHA Extra Plus)’s Patong neighborhood include Jungceylon Shopping Center, Malin Plaza Patong and Patong OTOP Shopping Paradise.

What are popular attractions near Patong Bay Hill Resort (SHA Extra Plus)?

Patong Bay Hill Resort (SHA Extra Plus)’s location in the Patong neighborhood makes it close to famous attractions including Bangla Road, Sweet Lemongrass Massage and Apichart art gallery.

What popular beaches are close to Patong Bay Hill Resort (SHA Extra Plus)?

Patong Bay Hill Resort (SHA Extra Plus)’s Patong neighborhood also includes Patong Beach, Banana Beach and Paradise Beach.

What popular natural sightseeing spots are close to Patong Bay Hill Resort (SHA Extra Plus)?

Patong Bay Hill Resort (SHA Extra Plus)’s nearby natural sights include Merlin Butterfly Sanctuary located in the same Patong area.

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See map

Explore the neighborhood

What people love about Patong Bay Hill Resort (SHA Extra Plus)

  • 9.2

    Exceptional

    "I like the city view of the hotop room."

    HAITHAM

    |

    July 31, 2022

  • 10

    Exceptional
    Staff 

    "Very beautiful resort, fast response staff and the outdoor hot tub was amazing."

    Ade

    |

    July 24, 2022

  • 9.6

    Exceptional
    Staff 

    "Quiet clean very good staff"

    Wanihi

    |

    July 21, 2022

Property ranking|Compared to 3,622 Phuket properties
See all rankings
Room size
60 sqm.
Cheapest price score
Value for money score
8.3/10
Cleanliness score
8.4/10
Bigger than
90
%
of Phuket properties
Better than
87
%
of Phuket properties
Better than
85
%
of Phuket properties
Better than
85
%
of Phuket properties
Overall rating:

8

Excellent
1,330 reviews
Cleanliness
8.4
Facilities
8.0
Location
7.9
Read all reviews >
What travelers say they love:
We would like to thank all the staff for excellent service.
Nataliia from Turkey
Couple
More about Patong Bay Hill Resort (SHA Extra Plus)

More about Patong Bay Hill Resort (SHA Extra Plus)

Patong Bay Hill Resort (SHA Extra Plus)

Wake up to the wonder of Phuket with a stay at Patong Bay Hill Resort (SHA Extra Plus), located only minutes from the heart of the city.
The range of services provided by Patong Bay Hill Resort (SHA Extra Plus) ensures all travelers get the most out of their stay. Post your pictures and answer your emails whenever you want, with the resort's free Wi-Fi internet access. Pre-plan your rides to and from the airport with the resort's easy to book transportation services. The resort provides taxi, car hire and shuttle services to help you get to where you want to go in Phuket.
Parking is available and free, provided by the resort for guests with their own transportation. While lodging at this wonderful resort, the helpful staff at the front desk can assist you with multiple services that include concierge service, express check-in or check-out, luggage storage and safety deposit boxes. If you want seats to city's best entertainment, you can get help through the resort's ticket service and tours. The resort's on-site dry cleaning service and laundry service help you keep your favorite travel outfits clean so you can pack less.
In-room conveniences include room service and daily housekeeping, so you can relax and enjoy your stay. The resort is entirely non-smoking, ensuring a clean air environment. Smoking is restricted to the designated smoking areas.
Guestrooms at Patong Bay Hill Resort (SHA Extra Plus) are fitted with all the amenities travelers need. The resort provides linen service, blackout curtains and air conditioning in some rooms for the benefit of guests. Some selected rooms at Patong Bay Hill Resort (SHA Extra Plus) include a balcony or terrace, as part of the room design. Some selected rooms have television and cable TV to keep guests entertained.
The resort also provides guests with a refrigerator, bottled water, a coffee or tea maker, instant tea and mini bar in some rooms. Patong Bay Hill Resort (SHA Extra Plus) also provides a hair dryer, toiletries, bathrobes and towels in bathrooms for select rooms.


Dining and things to do

Start your vacation days in the best possible way. Begin every morning of your stay with an in-house breakfast. Wake up bright and energetic in the mornings with a cup of good coffee offered at the cafe right at the resort. Never let hunger affect your travel plans! Restaurants on-site provide convenient and tasty dining options.
Patong Bay Hill Resort (SHA Extra Plus) lets you make the most of your time! Once there, you can enjoy countless recreational facilities offered to all guests. The many offerings at Patong Bay Hill Resort (SHA Extra Plus) ensures you'll have plenty to do during your stay. No vacation is complete without a refreshing jump into the pool. Have some relaxing fun with family and friends at the shared lounge and TV area.


Around the property

This is your chance to explore all that Phuket has to offer. Sit on the sand or sip a drink in leisure at Patong Beach located 1.9 km away. Pose in front of Big Buddha Phuket located 5.7 km away, and you can always show your friends the time you went to Phuket.


Reasons to stay here

Rooms here are cheaper than 86% of accommodations in the city.
Past guests rate facilities here higher than 87% of the city's accommodation.
This resort stands above the rest with a cleanliness score that beats 85% of accommodations in the city.

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Amenities and facilities
Very good
Facilities

8

Most talked about facilities

Breakfast

2 mentions

Beach

2 mentions

Housekeeping

1 mention

Languages spoken

  • English
  • Chinese [Mandarin]
  • Thai

Internet access

  • Free Wi-Fi in all rooms!
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Garden
  • Massage
  • Pool with view
  • Swimming pool [indoor]
  • Swimming pool [outdoor]
  • Ticket services
  • Tours

Cleanliness and safety

  • Breakfast in room
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Face coverings on staff
  • First aid kit
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Rooms sanitized between stays
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Bar
  • Coffee shop
  • Restaurants
  • Room service

Services and conveniences

  • Air conditioning in public area
  • Cash withdrawal
  • Concierge
  • Currency exchange
  • Daily housekeeping
  • Dry cleaning
  • Elevator
  • Grooming service
  • Ironing service
  • Laundry service
  • Luggage storage
  • Postal service
  • Safety deposit boxes
  • Smoke-free property
  • Smoking area
  • Terrace

For the kids

  • Babysitting service
  • Family room

Access

  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Security [24-hour]
  • Smoke alarms

Getting around

  • Airport transfer
  • Car park [free of charge]
  • Car park [on-site]
  • Rental car
  • Shuttle service
  • Taxi service

Sports equipment rental

  • Bicycle rental

Available in all rooms

  • Free bottled water
  • Free welcome drink
  • Hair dryer
  • High chair
  • Internet access – wireless
  • Kitchenette
  • Mirror
  • Non-smoking
  • Outdoor furniture
  • Umbrella
Food and dining
Breakfast options
  • American
  • Asian
  • Continental
  • Buffet
Restaurants on site

Restaurant

  • Cuisine: American, Asian, European
  • Menu: Buffet
Location
79 Hasib Pee Road,, Patong, Phuket, Thailand, 83150
Very good
Location

7.9

Airports

  • Phuket International Airport (HKT)
    26.0 km 1.0 hour drive
  • Krabi International Airport (KBV)
    79.1 km 3.0 hour drive

Public transportation

  • Phuket Town Local Bus Station (Terminal 1).
    10.7 km
  • Phuket Bus Terminal 2
    11.6 km 36 min drive

Hospital or clinic

  • Smile
    1.2 km

Shopping

  • Jungceylon Shopping Center
    1.6 km

Convenience store

  • Family Mart
    700 m

Cash withdrawal

  • ATM on-site
What's nearby

Popular landmarks

  • Patong Beach
    1.4 km
  • Jungceylon Shopping Center
    1.6 km
  • Bangla Road
    1.8 km
  • Karon Beach
    2.3 km
  • Freedom Beach
    2.6 km
  • Chaithararam Temple (Wat Chalong)
    5.3 km
  • Big Buddha Phuket
    5.8 km
  • Kata Beach
    5.9 km
  • Phuket FantaSea
    8.9 km
  • Nai Harn Beach
    11.0 km

Nearby landmarks

  • Sweet Lemongrass Massage
    420 m
  • Patong Football Club
    420 m
  • Fruit
    790 m
  • Phuket Simon Cabaret
    790 m
  • Makro Food
    820 m
  • Hongsamudd Live Music
    830 m
  • Malin Plaza Patong
    840 m
  • Dragon Night Market
    910 m
  • Apichart art gallery
    950 m
  • Marina plaza market
    1.0 km
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-5 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 6-12 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 13 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • Children from 0 to 4.99 years of age will receive breakfast free of charge.
  • Children aged 5 to 11.99 years of age will be charged 50% of breakfast rate (THB 175 net) per child per day.
  • The property requires a deposit of THB 5,000 for guests per stay upon check-in.
  • When booking more than 5 rooms, different policies and additional supplements may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from14:00
  • Check-out until12:00
  • Reception open until00:00

Getting around

  • Airport transfer fee1500 THB
  • Distance from city center2 km
  • Travel time to airport (minutes)45

Extras

  • Breakfast charge (unless included in room price)349 THB

The property

  • Non-smoking rooms/floorsYes
  • Number of floors2
  • Number of restaurants1
  • Number of rooms 366
  • Room voltage220
  • Year property opened2015
Property announcements

The property is in its soft opening stage and undergoing construction until June 30, 2020. Some services and facilities may not be available.

Reviews of Patong Bay Hill Resort (SHA Extra Plus) from real guests

Provided by verified guests of Agoda
8.0
/
10
Cleanliness8.4
Facilities8.0
Location7.9
Room comfort and quality4.0
Service8.1
Value for money8.3
High score for Phuket
Rating
9+ Exceptional (152)
8-9 Excellent (40)
7-8 Very Good (49)
6-7 Good (26)
<6 Below Expectation (86)
Time of the year
Mar - May (69)
Jun - Aug (78)
Sep - Nov (59)
Dec - Feb (147)
All guests (863)
All room types
All languages

Show reviews that mention 

Showing 353 verified guest comments
12345
9.2
Exceptional
Nishad from Malaysia
Couple
1-Bedroom Suite with Pool Access
Stayed 1 night in December 2018

Terrific stay , loooved this hotel and its location both.”

I was lucky enough to get to stay in this hotel after a terrible stay at a hotel earlier (Andatel Grande hotel Patong). Patong Bay hill has been the best i have stayed anywhere in phuket or south east asia probably (for the price ) and the view from the hotel is amazing. Its located on a very quiet hill away from the noise and lights of patong, Far not yet far. Perhaps 15 to 20 mins by walk. transport is not an issue at all as they provide free shuttle back and forth. Breakfast was awesome enjoyed it.the view from my pool access room was defintely the best one can get in phuket. service was excellent as well. they even provide complimentary cocktail drinks as well and also some nice fruits. fast check in / check out and excellent service by the local and russian receptionists there. wish the price was a bit lower other than that highly recommended will definitely stay again.

Reviewed December 20, 2018

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Hello Nishad, thanks for leaving us your review. We appreciate all of your comments are pleased you had a wonderful stay with us. We hope to welcome you back again in the future.

Responded March 17, 2019
Patong Bay Hill Resort (SHA Extra Plus)
8.4
Excellent
Jamie from United Kingdom
Family with young children
1-Bedroom Pool View Suite
Stayed 6 nights in February 2019

Very good hotel with potential for excellence ”

Firstly the location, it’s out of the way from central Patong however here are shuttle buses (more on this later) and I did walk to local shops/market in the day but it’s hard work in the heat with the hills. Rooms, these are fantastic, spacious and new with infinity pools to each block. We had a pool room (ground) which was great for us and the kids. We had 2 sun loungers and a table and umbrella. Rooms had sofa bed, good for kids not sure adults would like them. Large Fridge with mini bar, tv, shower, ample wardrobe space. Not sure how you’d go on if you had an upper room with no pool access. The part for me which confirmed the hotel wasn’t established was the language, English language wasn’t great from staff, appreciate this was Thailand but I’ve never come across a hotel where staff don’t speak adequate English, this lead to mix ups with shittle booking which was far from a smooth operation but didn’t impact greatly. Building works minimal.

Reviewed March 01, 2019

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Thanks for the comments regarding your recent stay, Jamie. We are pleased to read them and will share with our team. We hope to welcome you back again in the future.

Responded March 17, 2019
Patong Bay Hill Resort (SHA Extra Plus)
8.8
Excellent
Rahul from India
Couple
Stayed 5 nights in November 2019

Fantastic Stay ”

The suite room is fantastic with a bungalow like feel at an affordable price .It has a private pool attached to the room and a separate hotel big pool .surrounded by hill's and trees the location is amazing with a fantastic view . The hotel also has a free bus service every 2 hours to patong beach which is a 15 mins drive . The only disadvantage I see is it's not walkable distance from either the beach or market hence you may have to arrange your own transportation in case you want to stay out late nights . A two wheeler is easily available at the hotel reception .polite and helpful staff . Overall a wonderful experience! Go for it .

Reviewed April 19, 2020

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9.6
Exceptional
Nevil from Canada
Solo traveler
1-Bedroom Pool View Suite
Stayed 4 nights in March 2020

Nice place if you are staying a week or two”

The rooms are really one bedroom apartments so lots of space and the ability to cook if you want to. You could certainly stay a month or two in comfort. Perhaps the only negative is that the hotel is on a hill so you either need a motorbike or use the shuttle to get to your room. Overall, I would recommend this hotel and would certainly stay again.

Reviewed April 15, 2020

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10.0
Exceptional
Les from Australia
Group
1-Bedroom Suite with Pool Access
Stayed 3 nights in July 2019

Good clean hotel, close to Patong, ”

New beautiful Resort, close to Patong, staff friendly, good breakfast, Please book pool access room-clean "almost private poo and spa". Will go back again.

Reviewed July 15, 2019

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Hi Les, thanks for your feedback. We are pleased you enjoyed your stay with us and look forward to welcoming you back!

Responded July 20, 2019
Patong Bay Hill Resort (SHA Extra Plus)
8.0
Excellent
CHERYL from Singapore
Family with teens
1-Bedroom Pool View Suite
Stayed 3 nights in May 2016

Enjoyable Stay ”

You will like this hotel for its exclusivity coz it is way right up the hill. The hotel location is quite far from patong beach and jungceylon shopping mall but the hotel do provide shuttle service at certain timings. Staffs were really friendly and helpful! Will go back again!

Reviewed June 04, 2016

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Thank you for staying with us, Cheryl, and for your comments. We hope to welcome you back again in the future.

Responded June 05, 2019
Patong Bay Hill Resort (SHA Extra Plus)
10.0
Exceptional
amiel from Israel
Couple
1-Bedroom Pool View Suite
Stayed 1 night in June 2020

The best hotel to be in Patong Phuket ”

It’s a lovely holiday hotel village! Even though its in the heart of Patong, it’s a separate quiet and lush valley in the middle of beautiful nature! No doubt it’s the best place to stay in Patong and the best value for money!!!

Reviewed June 28, 2020

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9.6
Exceptional
Melvin from United States
Couple
Stayed 3 nights in June 2019

First time to Phuket”

Love the pool outside the room. The service and attentive to our needs were great. Staff at breakfast and in the restaurant were wonderful and the food was great. Would recommend to anyone who travels to Patong.

Reviewed June 27, 2019

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Hi Melvin, thank you for leaving such lovely feedback! We are really pleased that you enjoyed your stay and would recommend us to anyone who travels in Patong. We hope you will visit us again in the future!

Responded July 09, 2019
Patong Bay Hill Resort (SHA Extra Plus)
7.6
Very good
Razali from Singapore
Family with young children
Stayed 3 nights in September 2019

Very good”

Everytg was good except main pool was under renovation. However, travelling or walking down to Patong may be a bit of hassle as its located on a hill. U need a transport. Overall, not bsd for the price I paid.

Reviewed September 23, 2019

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Hi Razali, thanks for your feedback. Yes, the main pool is under construction and will open later this year. Overall pleased you enjoyed your stay with us, and we hope to welcome you back again in the future!

Responded September 28, 2019
Patong Bay Hill Resort (SHA Extra Plus)
10.0
Exceptional
Suzy
Couple
Premier Suite with Hot Tub
Stayed 4 nights in January 2019

Beautiful and in a good location ”

The only downfall to this hotel was that it is not stated on the booking that £100 = 800 baht was required for a deposit. I do understand a deposit needed but it wasn’t expected on the spot to be taken. Apart from that the hotel was in a great location and was sparkling clean. If you get a jacuzzi room, just note it takes forever to fill up! They didn’t tell me at first but the hot tub needs to be filled with cold water first and then hot water at the end otherwise you will end up with a tub full of cold water. You don’t have to get a motorbike but it is recommended if you want to see more of the local area as the free shuttle provided by the hotel comes like every 2 hours. You can order food from the restaurant to your room which is also a great bonus!

Reviewed February 19, 2019

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Thank you for the excellent feedback, Suzy. The issue with the deposit will be discussed with our team - we are sorry for that inconvenience. We do hope you will come and stay with us in the future.

Responded March 17, 2019
Patong Bay Hill Resort (SHA Extra Plus)
6.4
Good
Avinash from India
Couple
Premier Suite with Hot Tub
Stayed 4 nights in April 2019

It's okay if you don't bother much about the service”

Pros: Room was very good for us Location is close to Patong Beach Area Cons: No common pool available for such a big property Breakfast is poor The service is the big let down as the staff are bit ignorant. Me and my wife enjoyed our stay as we did not expect much from the resort. We knew the cons before we arrived and were well prepared. The lack of service did not affect our stay much, as we knew how to enjoy ourselves in Phuket as this was our 5th visit. We just experiment with new properties. Will not recommend this property to anyone unless the Customer Service improves and all the amenities are available.

Reviewed May 08, 2019

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Thanks for staying with us, Avinash, and for your feedback. Understood that you were not pleased with the customer service or the overall property itself, however, the website does clearly state that the property is still under construction. Your comments have been noted.

Responded May 22, 2019
Patong Bay Hill Resort (SHA Extra Plus)
8.8
Excellent
SUNNY from United States
Family with teens
1-Bedroom Suite with Pool Access
Stayed 2 nights in December 2019

Excellent”

this hotel is a bit too far to walk uphill to return from nearest night market or anywhere, scooter rental is a must. you need to call for hotel truck to give you ride up or down from hotel room to dinner room by the lobby. outdoor pool side access directly from hotel room seem too cold relatively to outdoor temperature, except pool by dinner room is warm and comfortable. other than that, value for the money is excellent for this five star hotel.

Reviewed December 30, 2019

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7.2
Very good
Garry from United Kingdom
Solo traveler
1-Bedroom Pool View Suite
Stayed 1 night in January 2016

Construction Site”

The resort is over 8 months away from completion. The units finished are nice but you are in a building site

Reviewed January 23, 2016

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Hello Garry, thanks for your comments. It is clearly stated on the resort's website that it is still undergoing construction and in the soft opening stage. We hope to welcome you back once the resort is complete!

Responded June 05, 2019
Patong Bay Hill Resort (SHA Extra Plus)
9.2
Exceptional
Colin from United Kingdom
Couple
Stayed 2 nights in January 2021

Good value for money!”

Very cheap at the moment. Big room, good breakfast, bay/town view.

Reviewed January 23, 2021

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5.6
thayanin from Thailand
Couple
Stayed 1 night in February 2020

Not impressed ”

The majority of guests are Chinese and Russian. There is a cigarette smell throughout the hotel. Staff do not have service mind. Accommodation is located on the hill and needs a shuttle service. Customers have to call the shuttle, but the staff who are gossiping customers in Thai language. The rooms are not decorated in a typical hotel style. Only the apartment has a pool. There are people smoking around the pool area which is very disturbing to relax. Normal breakfast The staff stand to talk to each other while working.

Reviewed February 09, 2020

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6.4
Good
soh from Singapore
Couple
1-Bedroom Suite with Pool Access
Stayed 4 nights in June 2016

Summary”

Was a little too far from patong beach. Need to walk a distance to travel out. Not much facilities

Reviewed July 02, 2016

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Thanks for your comments and staying with us, Soh!

Responded June 05, 2019
Patong Bay Hill Resort (SHA Extra Plus)
8.8
Excellent
Lui from Malaysia
Couple
Premier Suite with Hot Tub
Stayed 2 nights in September 2019

Excellent”

Staff very friendly, hotel very clean. average is Good. The only issue is far from town.

Reviewed September 23, 2019

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Hello Lui, thanks for staying with us and your feedback. Yes, the hotel is a bit far from the center of town, but we hope you took advantage of our free shuttle service. Do come and stay with us again in the future!

Responded September 28, 2019
Patong Bay Hill Resort (SHA Extra Plus)
9.2
Exceptional
srmed from United Arab Emirates
Couple
Premier Suite with Hot Tub
Stayed 3 nights in March 2019

Exceptional”

Everything was good in the hotel except for the hub water wasn't clean the last day but honestly the hotel deserve a rate more than 7

Reviewed March 21, 2019

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Thanks for your feedback. We are pleased you enjoyed your stay with us.

Responded May 22, 2019
Patong Bay Hill Resort (SHA Extra Plus)
10.0
Exceptional
Chanya from Thailand
Couple
Stayed 1 night in April 2019

good experience”

GSA day time are friendly. best service. everything there are very well i will be back :) but i check out in night time. night shift took long time to check out.

Reviewed April 23, 2019

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Hello Chanya, we're pleased to read you had a great experience with us. We look forward to welcoming you back again in the future.

Responded May 22, 2019
Patong Bay Hill Resort (SHA Extra Plus)
8.4
Excellent
Dominik from Poland
Couple
1-Bedroom Suite with Pool Access
Stayed 5 nights in December 2018

Great”

Fantastic pools with direct access from room, very helpful staff, transportation to town etc., only minus is the fact that u need to take internal taxi to get to ur room due to the size of property. Overall it was a great experience!

Reviewed January 08, 2019

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Glad you enjoyed the stay, Dominik! We appreciate your feedback very much and have passed it on to our staff.

Responded March 17, 2019
Patong Bay Hill Resort (SHA Extra Plus)
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