This property is in high demand!
49 travelers have booked today.
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Enjoy a perfect getaway at Pulai Springs Resort with sports, swimming pools, a spa, gym, play area for children, and delicious cuisines at the restaurants. Book now for a remarkable stay. Unwind in the peaceful surroundings of Pulai Springs Resort. Enjoy the indoor pool and rejuvenating spa session. The fully-equipped kitchen and cozy lounge area provide comfort. Embark on exciting tours to nearby attractions like the Pulai Waterfall. The stylish rooms offer modern amenities, complimentary Wi-Fi, and picturesque views. A remarkable stay awaits two travelers at Pulai Springs Resort. [Some content may be Generative AI assisted. Inaccuracies may occur.]
Hygiene Plus
Airport transfer
Great Breakfast
Great View
Great food & dining
Front desk [24-hour]
Bicycle rental
Valet parking
Free Wi-Fi in all rooms!
Kids club
Fitness center
Check-in/out [express]
Luggage storage
49 travelers have booked today.
Location rating score
Value for money | 8.2 |
Distance to city center | 15 km |
Location rating | 7.8 |
Nearest airport | Senai International Airport (JHB) |
Distance to airport | 11.2 km |
What kind of non-water sports and outdoor activities are available at Pulai Springs Resort?
Pulai Springs Resort features non-water sport and outdoor activities such as skiing, and bicycle rental for you to delight in while remaining here.
How many floors does Pulai Springs Resort have?
Pulai Springs Resort has a total of 7 floors.
What was the average room rate for Pulai Springs Resort been in the past month?
The typical room rate for Pulai Springs Resort in the past month is 474.83 MYR, compared to city's average of 219.75 MYR.
What payment cards are accepted at Pulai Springs Resort?
Pulai Springs Resort supports up to 3, with payment card options including American Express, Visa, and MasterCard.
What do past guests love most about Pulai Springs Resort?
Past guests that stayed at Pulai Springs Resort have given this property a rating of 8.213 for its exceptional value for money as the primary highlight for their stay.
What is the verified guest review consensus about Pulai Springs Resort's view?
70.0% of our past guest evaluations have given an optimistic review and comments about this property's view. You can look up on more detailed customer reviews, and comments for Pulai Springs Resort down in the review section.
What is the average rating that past Solo travelers' have given to Pulai Springs Resort?
Past solo travelers that have stayed at this property have given Pulai Springs Resort an average rating of 8.1. You can look up more detailed customer reviews and remarks by filtering for a specific type of verified travelers down in the review section.
What is the typical rating that past Business travelers' have given to Pulai Springs Resort?
Past business travelers that have stayed at this property have given Pulai Springs Resort an average rating of 7.8. You can look up more detailed customer assessments and responses by filtering for a specific type of verified travelers down in the review section.
What do local visitors think about Pulai Springs Resort?
Past local travelers that have stayed at this property have given Pulai Springs Resort an average rating of 8.5. You can look up on more descriptive customer ratings, and remarks for this property down in the review section.
What time is check-in and check-out at Pulai Springs Resort?
Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Visitors checking in or out before or after the designated hours may be charged an additional fee.
What is the closest airport to Pulai Springs Resort?
The closest airport to Pulai Springs Resort is Senai International Airport, 11.0 km away.
Experience Luxury and Tranquility at Pulai Springs Resort
Nestled amidst lush greenery in the vibrant city of Johor Bahru, Malaysia, Pulai Springs Resort offers a luxurious and tranquil retreat for both leisure and business travelers. With its stunning surroundings, impeccable service, and array of amenities, this 4-star hotel promises an unforgettable stay.
Pulai Springs Resort boasts a total of 141 well-appointed rooms, each exuding elegance and comfort. Whether you choose a Deluxe Room, Executive Suite, or one of the resort's exclusive villas, you can expect a spacious and stylish sanctuary to relax and unwind in. The rooms are tastefully decorated with modern furnishings and feature all the essential amenities to ensure a comfortable stay.
Check-in at Pulai Springs Resort begins at 03:00 PM, allowing you to settle in and start your vacation at your own pace. The friendly and attentive staff will welcome you with warm smiles, ensuring a seamless check-in process. When it's time to bid farewell, check-out is at 12:00 PM, giving you ample time to enjoy a leisurely morning before heading back to reality.
Located just 15 kilometers away from the city center, Pulai Springs Resort offers the perfect balance between convenience and tranquility. Escape the hustle and bustle of the city while still being within easy reach of Johor Bahru's attractions and entertainment options. Additionally, the resort is only a 30-minute drive from the airport, making it easily accessible for travelers.
Families with children will find Pulai Springs Resort to be a haven of comfort and convenience. The hotel's child policy allows children between the ages of 0 to 11 to stay free of charge, making it an ideal choice for family getaways. The resort also offers a range of family-friendly activities and facilities, including a children's playground, swimming pool, and babysitting services, ensuring that both parents and children have a memorable and enjoyable stay.
Indulge in the ultimate luxury and serenity at Pulai Springs Resort, where every detail is designed to provide a truly remarkable experience. Whether you're seeking a peaceful retreat, a family-friendly getaway, or a convenient base to explore Johor Bahru, this resort offers it all. Book your stay now and immerse yourself in the beauty and tranquility of this exquisite destination.
Unwind and Enjoy at Pulai Springs Resort's Entertainment Facilities
At Pulai Springs Resort, you'll find an array of entertainment facilities that will ensure a memorable and enjoyable stay. Take a dip in the inviting hot tub, where you can relax and soak away your cares while surrounded by lush greenery. The resort's beautifully landscaped garden offers a serene setting for a leisurely stroll or a picnic with loved ones.
For those seeking indoor entertainment, the games room is the perfect spot to challenge friends and family to a friendly game of pool or foosball. If you prefer a quieter atmosphere, the library provides a cozy space to curl up with a good book or catch up on some work. The solarium is another great option, offering a tranquil space to bask in the natural sunlight and rejuvenate your senses.
For those who love to sing their hearts out, the karaoke room is a must-visit. Gather your friends and showcase your singing talents in a private and lively setting. Additionally, the gift/souvenir shop allows you to browse and purchase unique items to commemorate your stay at Pulai Springs Resort. With its diverse range of entertainment facilities, this resort ensures that there is something for everyone to enjoy.
Experience a Sports Lover's Paradise at Pulai Springs Resort
Pulai Springs Resort in Johor Bahru, Malaysia offers an array of top-notch sports facilities that are sure to delight sports enthusiasts of all kinds. With a stunning golf course right on-site, golf lovers can indulge in their passion while taking in the breathtaking views of the surrounding lush greenery. The resort also boasts well-maintained tennis courts, perfect for a friendly match or a rigorous workout.
For those seeking a more adrenaline-pumping experience, the water sports facilities at Pulai Springs Resort are second to none. From motorized water sports like skiing and diving to non-motorized activities such as snorkeling and wind surfing, there is something for everyone. The resort even offers surfing lessons for those looking to ride the waves like a pro.
In addition to the thrilling water activities, Pulai Springs Resort provides a range of other sports options. Guests can enjoy a game of squash or badminton on the resort's well-equipped courts. There is also a bowling alley and a mini golf course for some friendly competition. For nature lovers, the resort offers hiking trails where you can explore the beautiful surroundings while staying active. After a long day of sports, unwind in the yoga room or head to the free fitness center to keep up with your workout routine. With such an extensive range of sports facilities, Pulai Springs Resort is a sports lover's paradise.
Convenience Facilities at Pulai Springs Resort
At Pulai Springs Resort, guests can enjoy a range of convenience facilities that enhance their stay and provide a comfortable and hassle-free experience. With 24-hour room service, guests can indulge in delicious meals or snacks at any time of the day, ensuring that their cravings are always satisfied. The resort also offers room service, allowing guests to enjoy a delectable meal in the comfort of their own room, perfect for those who prefer privacy or are looking for a relaxing evening in.
For guests who need to stay connected, Pulai Springs Resort provides Wi-Fi in public areas, ensuring that they can easily access the internet and stay connected with friends, family, or work. Whether it's checking emails, browsing the web, or sharing holiday moments on social media, guests can enjoy seamless connectivity throughout the resort. Additionally, the resort offers free Wi-Fi in all rooms, allowing guests to stay connected from the comfort of their own accommodation.
For guests who smoke, Pulai Springs Resort has a designated smoking area. This thoughtful facility ensures that non-smoking guests can enjoy a smoke-free environment while smokers have a designated space where they can indulge in their habit. With these convenience facilities, Pulai Springs Resort goes above and beyond to cater to the needs and preferences of its valued guests, ensuring a memorable and enjoyable stay.
Convenient Transport Facilities at Pulai Springs Resort
At Pulai Springs Resort, we understand the importance of seamless travel experiences for our guests. That is why we offer a range of transport facilities to ensure your journey is as hassle-free as possible. Whether you are arriving at the airport or exploring the vibrant city of Johor Bahru, we have got you covered.
For guests arriving by air, our airport transfer service provides a convenient and comfortable way to reach the resort. Our friendly drivers will be waiting to greet you at the airport and whisk you away to our tranquil oasis. If you prefer to explore the city's attractions, our tour desk can assist you in planning exciting excursions. From historical landmarks to shopping districts, our knowledgeable staff will help you make the most of your stay.
For those who prefer to drive, we offer valet parking and a car park onsite for your convenience. Additionally, our car hire service allows you to explore the city at your own pace. If you prefer not to drive, our shuttle service and taxi service are available to take you to your desired destinations. Furthermore, our ticket service can assist you in securing tickets to popular attractions, ensuring you have a seamless experience during your stay.
At Pulai Springs Resort, we strive to make your travel experience as smooth and stress-free as possible. With our comprehensive range of transport facilities, you can focus on enjoying your stay and exploring all that Johor Bahru has to offer.
Experience Luxury and Comfort in Pulai Springs Resort's Well-Equipped Rooms
Indulge in a luxurious stay at Pulai Springs Resort, where every detail has been carefully designed to ensure your utmost comfort and convenience. Each room is equipped with a range of modern amenities, making your stay truly unforgettable.
Step into your room and feel the cool breeze of the air conditioning, providing a refreshing escape from the tropical heat. Stay informed with the complimentary daily newspaper, keeping you up to date with the latest news and events. For those looking to unwind, the in-house movies offer a variety of entertainment options, perfect for a cozy night in.
Getting ready has never been easier with the hair dryer provided in each room. Stay entertained with the television, offering a wide selection of channels to suit every preference. Quench your thirst with the well-stocked mini bar, offering a range of refreshing beverages.
Step out onto your private balcony or terrace and soak in the stunning views of the resort's lush surroundings. Stay connected with the satellite/cable TV, ensuring you never miss your favorite shows. Keep your snacks and drinks cool with the refrigerator, allowing you to enjoy refreshments at any time.
At Pulai Springs Resort, every room is designed to provide the utmost comfort and convenience. With a range of modern amenities, you can relax, unwind, and make the most of your stay in Johor Bahru, Malaysia.
Indulge in a Culinary Delight at Pulai Springs Resort
At Pulai Springs Resort, dining is an experience to savor. With a range of dining facilities to choose from, guests can indulge in a culinary delight that caters to every palate and preference. Start your day with a scrumptious breakfast buffet, offering a wide variety of continental delights to energize you for the day ahead.
For a quick pick-me-up or a casual meal, the coffee shop provides a cozy setting to enjoy a cup of freshly brewed coffee or a light snack. If you prefer a more formal dining experience, the resort's restaurant offers a diverse menu featuring both local and international cuisines. From delectable local delicacies to international favorites, there is something to satisfy every craving.
Pulai Springs Resort also takes pride in its commitment to catering to different dietary needs. For those seeking halal and kosher options, the resort offers dedicated restaurants that serve delicious meals prepared in accordance with strict dietary requirements. With 24-hour room service available, guests can also enjoy the convenience of dining in the comfort of their own rooms. Whether you're a food enthusiast or simply looking for a satisfying meal, Pulai Springs Resort's dining facilities are sure to leave you craving for more.
Luxurious and Spacious Rooms at Pulai Springs Resort
Discover a range of luxurious and spacious rooms at Pulai Springs Resort in Johor Bahru, Malaysia. Whether you are traveling with family, friends, or on a romantic getaway, this resort offers a variety of room types to suit your needs.
Indulge in the comfort of the 4-Bedroom Suite, boasting a generous 193 square meters of space. For a cozy stay, the Deluxe Suite offers 40 square meters with 2 Single Beds. The One Bedroom Suite provides 56 square meters of space with 2 Single Beds, while the Studio Suite offers a compact yet comfortable 40 square meters with 2 Single Beds. If you require more space, the Three Bedroom Suite offers 114 square meters with 2 Single Beds and 2 Single Beds and 2 Single Beds, while the Two Bedroom Suite provides 79 square meters with 2 Single Beds and 2 Single Beds.
Booking these exquisite rooms on Agoda not only guarantees you the best prices, but also ensures a hassle-free experience. With Agoda's user-friendly platform, you can easily compare room options, read reviews from previous guests, and secure your reservation in just a few clicks. Don't miss out on the opportunity to stay in these luxurious rooms at Pulai Springs Resort, book now on Agoda for an unforgettable experience.
Discover the Tranquil Oasis of Pulai Springs Resort in Johor Bahru
Nestled in the heart of Johor Bahru, Malaysia, Pulai Springs Resort offers a serene and picturesque escape from the bustling city. Surrounded by lush greenery and stunning landscapes, this resort is a true haven for those seeking tranquility and relaxation.
The resort is located near the foothills of Mount Pulai, providing guests with breathtaking views of the surrounding natural beauty. With its close proximity to the Pulai Waterfall and Pulai Botanical Gardens, nature enthusiasts will be delighted by the abundance of flora and fauna that can be explored. Guests can embark on leisurely walks or adventurous hikes, immersing themselves in the sights and sounds of the tropical rainforest.
For golf enthusiasts, Pulai Springs Resort is a golfer's paradise. The resort boasts two championship golf courses, the Pulai Course and the Melana Course, designed by renowned golf course architect Robert Trent Jones Jr. With its undulating fairways, challenging bunkers, and stunning water features, golfers of all levels can enjoy a memorable round of golf amidst the breathtaking scenery.
Whether you are seeking a peaceful retreat or an outdoor adventure, Pulai Springs Resort offers the perfect blend of relaxation and excitement. Indulge in the resort's world-class facilities, including a luxurious spa, swimming pools, and a fitness center. With its impeccable service and idyllic surroundings, Pulai Springs Resort is the ultimate destination for a memorable getaway.
Convenient Transportation Options from Johor Bahru Airports to Pulai Springs Resort
Located in the serene and picturesque area of Pulai, Johor Bahru, Pulai Springs Resort offers a peaceful retreat for travelers seeking a tranquil escape. To reach this enchanting resort, there are several convenient transportation options from the airports located near Johor Bahru.
If you arrive at Senai International Airport, the closest airport to Pulai Springs Resort, you can easily reach the resort in just a short drive. Taxis and ride-hailing services are readily available at the airport, providing a hassle-free and comfortable journey to the resort. Alternatively, you can opt for a pre-arranged airport transfer service offered by Pulai Springs Resort, ensuring a seamless and stress-free arrival.
For those arriving at Changi Airport in Singapore, you can take advantage of the efficient and well-connected transportation system to reach Pulai Springs Resort. From Changi Airport, you can board a direct bus to Johor Bahru Sentral, the main transportation hub in Johor Bahru. Once at Johor Bahru Sentral, you can easily find taxis or ride-hailing services to take you to Pulai Springs Resort, which is approximately a 30-minute drive away.
With its convenient accessibility from both Senai International Airport and Changi Airport, traveling to Pulai Springs Resort is a breeze. Whether you choose to take a taxi, arrange an airport transfer, or utilize public transportation, you can look forward to a delightful journey to this idyllic resort in Pulai, Johor Bahru.
Discover the Natural Beauty and Exciting Activities near Pulai Springs Resort
Nestled amidst the lush greenery of Johor Bahru, Malaysia, Pulai Springs Resort offers a serene retreat away from the bustling city. Surrounding the resort, you'll find several landmarks and attractions that are worth exploring during your stay.
One of the highlights is the picturesque Pulai Waterfall, located just a short distance from the resort. Take a leisurely hike through the tropical rainforest and immerse yourself in the soothing sounds of cascading water. The waterfall offers a refreshing escape from the heat and is a popular spot for picnics and nature walks.
For those seeking retail therapy or stocking up on essentials, KU Supermarket is conveniently located nearby. This well-stocked supermarket offers a wide range of products, from groceries to household items, ensuring that you have everything you need for a comfortable stay.
Sports enthusiasts will be delighted to know that Stadium UTM is also within close proximity to the resort. Catch an exciting match or participate in various sporting activities at this modern stadium. Whether you're a fan of football, athletics, or other sports, Stadium UTM is sure to provide an exhilarating experience.
With its beautiful surroundings and exciting attractions, Pulai Springs Resort offers a perfect blend of relaxation and adventure. Whether you're looking to reconnect with nature, indulge in retail therapy, or enjoy thrilling sports activities, there's something for everyone near this resort.
A Culinary Adventure Awaits
Indulge in a culinary adventure at Pulai Springs Resort, with a myriad of dining options just steps away from your doorstep. Whether you're craving local Malaysian delicacies or international flavors, you'll find a restaurant to satisfy your taste buds. Try the mouthwatering Asam Pedas and BBQ dishes at Restoran Asam Pedas & BBQ, or savor the aromatic spices of Indian cuisine at Restoran Madras Cuisine Taman Universiti. For those seeking a taste of home, head to Bismi Curry House for authentic Indian flavors. If you're in the mood for a hearty Western meal, PAPRIKA DELIGHTS RESTAURANT offers a delectable selection of international dishes. No matter your preference, the surrounding restaurants near Pulai Springs Resort will surely leave you spoilt for choice.
Shop 'til you drop at nearby shopping landmarks
Located in the vicinity of Pulai Springs Resort, guests can indulge in retail therapy at two popular shopping landmarks. Just a short drive away, U Mall offers a wide range of shopping options, from fashion boutiques to electronics stores. Visitors can also explore Jusco Taman Universiti Shopping Centre, a bustling mall known for its diverse selection of shops and eateries. Whether you're looking for the latest fashion trends or local souvenirs, these nearby shopping landmarks are sure to satisfy your retail cravings.
Affordable Luxury at Pulai Springs Resort
Experience the perfect blend of luxury and affordability at Pulai Springs Resort in Johor Bahru, Malaysia. With an average room price of just $73, Pulai Springs Resort offers exceptional value for money, surpassing the average room price in the city by $17.
At Pulai Springs Resort, you can indulge in a world-class experience without breaking the bank. Immerse yourself in the tranquil surroundings of this stunning resort, nestled amidst lush greenery and boasting breathtaking views of the surrounding hills. The resort offers a range of accommodation options, from cozy rooms to spacious suites, all thoughtfully designed to provide utmost comfort and convenience.
Compared to the average price of a hotel room in Johor Bahru, which stands at $56, Pulai Springs Resort offers incredible value. Whether you're traveling for business or pleasure, this resort is the perfect choice for discerning travelers seeking a luxurious stay without the hefty price tag. Book your stay at Pulai Springs Resort today and treat yourself to an unforgettable experience that won't break the bank.
Fantastic Stay at Pulai Springs Resort
Guests rave about the fantastic facilities, clean rooms, and delicious food at Pulai Springs Resort. They highly recommend this resort to their family and friends and express their intention to return. The Tee Tee Club is a hit with kids, and the friendly manager and staff go above and beyond to ensure a pleasant stay. The rooms are spacious, spotlessly clean, and well-serviced. Overall, guests had a wonderful experience at Pulai Springs Resort.
Exceptional Value and Facilities at Pulai Springs Resort
Pulai Springs Resort in Johor Bahru, Malaysia, has consistently received positive customer ratings, making it a top choice for travelers seeking a memorable stay. With an overall rating of 7.8, this resort offers exceptional value and a range of facilities that cater to every guest's needs.
One of the standout features of Pulai Springs Resort is its excellent value for money. With a rating of 8.1 for value, guests are delighted by the affordable rates combined with the high-quality services and amenities provided. Whether you are traveling for business or leisure, this resort offers great bang for your buck, ensuring that you get the most out of your stay without breaking the bank.
Furthermore, Pulai Springs Resort boasts a wide array of facilities that cater to the diverse needs and preferences of its guests. With a rating of 8.0 for facilities, this resort offers something for everyone. From the beautifully landscaped golf courses that provide a serene and picturesque setting, to the refreshing swimming pools and rejuvenating spa facilities, guests are spoilt for choice when it comes to recreational activities and relaxation options.
While the resort's food and dining received a slightly lower rating of 6.7, the other aspects of Pulai Springs Resort shine brightly. With impressive ratings of 7.8 for cleanliness, 7.7 for location, 7.3 for comfort, and 7.9 for staff performance, guests can expect a comfortable and hassle-free stay. The resort's dedicated staff members go above and beyond to ensure that every guest's needs are met, providing exceptional service that leaves a lasting impression.
Overall, Pulai Springs Resort offers exceptional value and an impressive range of facilities, making it a popular choice among travelers. With its beautiful surroundings, comfortable accommodations, and attentive staff, this resort provides a memorable experience that will exceed your expectations. Book your stay at Pulai Springs Resort and indulge in a truly remarkable getaway.
Excellent8.1
Facilities
Very good7.8
Location
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
All children are welcome.
Provided by verified guests of
Very good
Show reviews that mention
Airport transfer
Free Wi-Fi in all rooms!
Hot tub
Sauna
Perfect for the family with young kids.”
Stayed for 4D3N during December school holidays. Mid Valley Southkey and IKEA Tebrau was roughly 30 - 45 minutes away, which is acceptable. Pros: - 5 pools. One is at the hotel itself, while the other 4 requires a short walk. The main reason I'm here is because I was looking for a deep enough pool for my own swimming leisure. kids enjoyed the water slide as well. - Although the breakfast was almost identical from day to day, I have to say they are consistently good and delicious. The bread pudding was a highlight for me - been to many hotels where they tasted subpar. - For the price that I paid, the room space was quite large. My young children had their own room and slept comfortably on their own bed. Overall a very comfortable stay. - The indoor playground was good as well, although there is still some parts of it that are damaged from wear and tear. - Staff was very friendly and nice. Can see they are properly trained. Cons: - The lift uses a very outdated card system where you have to slot in the card in order to access a floor. A very old, inconsistent and unstable technology that should be replaced with new, more responsive and user friendly interface in order to make lift access hassle free. - Although there are ample parking space, the basement/nearest ones can fill up pretty fast.
awesome ”
room quite ok,simple design and clean.for breakfast choices quite a lot with malaysian dishes,for egg counter outside the restaurant,people who eats inside restaurant couldn't see the egg counter.maybe can move to inside the restaurant.unfortunately,there is specific time given for customers to choose between 7-7.45am,8-8.45am & 9-9.45am.for me,the time is enough if only for 2 people to have breakfast on time,but for family with their children maybe they need more time to have their brekafast.Maybe the time need to change to normal time at 7-10am for people to get more comfortable and not rushing to finish up their breakfast. and they have 5 fantastic swimming pools abd the view is awesome.there is pool for adult and children.we can swim to whichever pool we like at not crowded with people.
Enjoyable stay but can be better. ”
I visited during the start of Singapore school holidays and it wasn't very crowded yet. Location is a little far, cos us about RM$50 to grab via a 6 seater, 20-25mins ride. There were alot of construction going round outside the resort. The outlook of the resort is ok, quite pretty. We got a corner space with 3 bedrooms, 2 toilets, a living room, a kitchen & balcony. Space is big & roomy, bed is comfy. Cleanliness is still ok for the rooms, may need improvement for the toilet due to signs of mould. Basic amenities such as shower gels & shampoo, bedroom slippers & bath towels are provided, but need to bring your own toothbrush. The television in the master bedroom wasn't working, but it was ok for us as we intend to enjoy ourselves with the facilities and not to watch tv shows. The television in the living room, all the aircons and refrigerator are working fine. There were a few sockets with not power or spoiled around the room. We visited the swimming pool at the fitness centre. There is a basic slide for the kids, a baby pool, a lap pool and a pool with huge rocks. I accidentally hit my toe on one of the rock and it was so painful, don't really recommend it for kids. The baby pool is quite dirty, and the water looks a little cloudy. The other pools were ok. There was another pool on the second level of the room building which is also quite clean. The jacuzzi, sauna and steam rooms are awesome. There is also a small indoor kids playgroup to keep the kids occupied, but only for a while as there is nothing much to play, but is cheap at RM$12/hr for each kid. We also visited the spa for massage which is really good. Breakfast were included and choices are acceptable, not much variety. We had lunch at the Cinta terrace and is really disappointed. There were only 6 of us and food took 35mins to arrive when there are no other customers around at 2pm. My mum ordered the nasi Lemak with chicken rendang and the rendang came with a chunk of meat with blood. We had the rest of our meals outside at the malls instead. Most facilities closes at 8pm, so we went out to the nearby malls instead. The nearest should be Aeon Taman University which is 15mins ride away but nothing much to see/do/eat. I recommend to visit Sutera Mall which is about 20 mins ride away. Overall an enjoyable stay, but will be good to improve on the food services and maybe extend the timing of the facilities.
Affordable and spacious”
Internet speed is great, this is good for those who need to work while traveling. Initially room given was smelly, some kind of exotic fragrance smell, very difficult to breathe. Room was warm too, aircon not functioning well. Was given the last room while we already mentioned more than twice not wanting it. Front desk lady was behaving in impatient attitude when we requested to change room. Hopefully management will train the staff as they are Frontline and directly impact the impression of everyone towards the resort. Second room assigned has well functioned aircon, good internet speed, not smelly. Toilet bowl was clogged. Rooms of the same row apparently have the same problems. Maintenance team was super experienced, done fixing in less than a minute. Perhaps this issue is always there so they are so used to it. Sometimes there was weird smell from the toilet too, so it is better for maintenance team to look into draining system. Mineral water was charged Rm2.50 per bottle. Not much eateries nearby, but if you have transport it is okay to travel to malls nearby like Aeon Taman U or U mall. Should be within 15mins. Swimming pool is clean, only those located further for kids are a bit dirty. Pool front desk was friendly. Bar at the pool is not open all the time. So get your drinks somewhere else. Breakfast selection is considered good. At least far better than the rest of the hotels so far. Vegetarians can have toast, plain porridge, oatmeal, cornflakes cereal, salad, egg mayo, omellete, bread pudding. Throughout the few days of stay they do change their menu, which is a plus, some hotels don't change their menu at all. One of the day they have ketupat, so vegetarians can go for ketupat with peanut sauce too. Hopefully they can have more vegetarian options in the future as they are more and more people going vegan now. Food are considered fresh and clean. Very happy with it. Prayers with loud speaker was quite loud though. Not sure is it because of the room facing direction. Overall stay is awesome. Just that more focus should be targeted on upgrading the drainage system and to train the front desk to be more friendly and helpful. No one wants a smelly and warm room for nights of course customers would want to switch so don't show attitude please. In short, it is recommended to stay given that the price is affordable and room is spacious + clean, internet stability is much better than other hotels. Will definitely visit again. Hope they improve and we shall propose our company to do team building here. 👍❤️
Dear Guest, Thank you for sharing your detailed feedback. We appreciate your insights and apologize for any inconveniences faced. We'll address the room and maintenance issues promptly. Your suggestions are valuable, and we're committed to improving. Looking forward to welcoming you back for an enhanced experience. Best regards, Sunny Soo, General Manager
Thumbs up”
Internet speed is great, this is good for those who need to work while traveling. Initially room given was smelly, some kind of exotic fragrance smell, very difficult to breathe. Room was warm too, aircon not functioning well. Was given the last room while we already mentioned more than twice not wanting it. Front desk lady was behaving in impatient attitude when we requested to change room. Hopefully management will train the staff as they are Frontline and directly impact the impression of everyone towards the resort. Second room assigned has well functioned aircon, good internet speed, not smelly. Toilet bowl was clogged. Rooms of the same row apparently have the same problems. Maintenance team was super experienced, done fixing in less than a minute. Perhaps this issue is always there so they are so used to it. Sometimes there was weird smell from the toilet too, so it is better for maintenance team to look into draining system. Mineral water was charged Rm2.50 per bottle. Not much eateries nearby, but if you have transport it is okay to travel to malls nearby like Aeon Taman U or U mall. Should be within 15mins. Swimming pool is clean, only those located further for kids are a bit dirty. Pool front desk was friendly. Bar at the pool is not open all the time. So get your drinks somewhere else. Breakfast selection is considered good. At least far better than the rest of the hotels so far. Vegetarians can have toast, plain porridge, oatmeal, cornflakes cereal, salad, egg mayo, omellete, bread pudding. Throughout the few days of stay they do change their menu, which is a plus, some hotels don't change their menu at all. One of the day they have ketupat, so vegetarians can go for ketupat with peanut sauce too. Hopefully they can have more vegetarian options in the future as they are more and more people going vegan now. Food are considered fresh and clean. Very happy with it. Prayers with loud speaker was quite loud though. Not sure is it because of the room facing direction. Overall stay is awesome. Just that more focus should be targeted on upgrading the drainage system and to train the front desk to be more friendly and helpful. No one wants a smelly and warm room for nights of course customers would want to switch so don't show attitude please. In short, it is recommended to stay given that the price is affordable and room is spacious + clean, internet stability is much better than other hotels. Will definitely visit again. Hope they improve and we shall propose our company to do team building here. 👍❤️
Dear Guest, Thank you for taking the time to review us on Agoda. Your feedback is greatly appreciated and will help us continue to improve our services. We look forward to welcoming you back soon. Best regards, Sunny Soo General Manager