This property is in high demand!
3 travelers have booked today.
Gold star ratings are provided by the property to reflect the comfort, facilities, and amenities you can expect.

The hotel has a big room and big bath tub.
Loved the shuttle service will be back


Nothing short of perfect, great room, great staff.
Free Wi-Fi
Car park
Front desk [24-hour]
Restaurants
Bar
Shuttle service
Family room
Kitchen
3 travelers have booked today.
Based on 1,163 verified reviews
9.4
9.3
9.0
8.7
8.3
Nearest transportation options
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The Queenstown Bus Station is within 0.87 km
Location rating score
| Value for money | 8.3 |
| Location rating | 9.0 |
| Nearest airport | Queenstown Airport (ZQN) |
| Distance to airport | 7.5 km |
9.1
Exceptional
Lake view
9.9
Exceptional
Lake view
9.6
Exceptional
Lake view
9.1
Exceptional
Mountain view
8.7
Excellent
Lake (partial view) view
Lake (partial view) view
Lake view
Lake view
Experience your holiday the ideal way with a drink in your hand at QT Queenstown's bar available right in front of your doorstep for whenever you need a sip or two.
QT Queenstown offers non-water sport and outdoor activities such as hiking trails, and skiing for you to get your exercise in while remaining here.
Yes! QT Queenstown features dry cleaning service that is available all throughout your stay, ensuring you're always looking your best in your favorite outfit. Please contact the property for more information.
QT Queenstown satisfy our mandatory standard for cleanliness and safety by offering hand sanitizer and daily disinfection in common areas. This property also comes prepared with staff trained in safety protocol, body thermometer, and first aid kit for additional safety measures and hygiene protocols.
Verified past guests that have stayed at QT Queenstown had an average nightly stay of 3 nights at this property.
QT Queenstown's most popular month where verified visitors have stayed the most is in December.
The typical room rate for QT Queenstown in the past month is 671.56 NZD, compared to city's average of 545.34 NZD.
Past solo travelers that have stayed at this property have given QT Queenstown an average rating of 9.1. You can look up more detailed customer reviews and remarks by filtering for a specific type of verified travelers down in the review section.
Past families with young children that have stayed at this property have given QT Queenstown an average rating of 8.9. You can look up more in depth customer evaluations and comments by filtering for a specific type of verified travelers down in the review section.
The nearest train, metro, or bus station is The Queenstown Bus Station, 874.74 m away from QT Queenstown.
QT Queenstown is located within Queenstown City Center, which makes it conveniently near to natural points of interest including Kiwi Birdlife Park, Queenstown Hill, and Mt Crichton Loop Track.

Experience Luxury and Sophistication at QT Queenstown
Welcome to QT Queenstown, a 5-star hotel nestled in the heart of Queenstown, New Zealand. With its sleek and modern design, this hotel offers a truly luxurious experience for discerning travelers. Boasting 69 beautifully appointed rooms, each exuding style and sophistication, QT Queenstown is the perfect choice for those seeking a memorable stay in this breathtaking destination.
Check-in at QT Queenstown begins at 03:00 PM, allowing you to settle in and start your vacation at your own pace. The friendly and attentive staff will be there to greet you upon arrival, ensuring a smooth and seamless check-in process. After you've settled in, take a moment to admire the stunning panoramic views of the surrounding mountains and Lake Wakatipu, which can be seen from many of the hotel's rooms.
When it's time to explore Queenstown, rest assured that QT Queenstown is conveniently located near the city's top attractions, including the vibrant Queenstown Mall and the iconic Skyline Queenstown. Whether you're interested in adrenaline-pumping outdoor activities or prefer a more relaxed day of shopping and dining, this hotel's prime location puts you in the center of it all.
Please note that while QT Queenstown welcomes families, the hotel has a child policy in place. Children are not allowed to stay free of charge, and there may be extra charges for their accommodation. This policy ensures a serene and sophisticated atmosphere for all guests, allowing you to fully unwind and indulge in the luxurious amenities and services provided by this exceptional hotel.
Experience the pinnacle of luxury and sophistication at QT Queenstown. From the moment you step foot into the stylish lobby to the time you check out at 10:00 AM, every aspect of your stay will be meticulously catered to. Book your stay at QT Queenstown today and embark on a remarkable journey in the picturesque surroundings of Queenstown, New Zealand.
Unwind and Indulge in Entertainment at QT Queenstown
At QT Queenstown, the entertainment facilities are designed to ensure that guests have a truly unforgettable stay. Step into the hotel's stylish bar, where you can enjoy a wide selection of expertly crafted cocktails, fine wines, and refreshing beverages. The bar's trendy atmosphere, coupled with its panoramic views of Queenstown's stunning landscapes, creates the perfect setting for a memorable night out with friends or a relaxing evening alone.
For those seeking ultimate relaxation, the hotel offers a luxurious sauna facility. Step into the soothing heat of the sauna and let your worries melt away. Whether you're looking to unwind after a long day of exploring Queenstown's attractions or simply want to pamper yourself, the sauna provides the perfect escape. Immerse yourself in the tranquil atmosphere and let the gentle steam rejuvenate your body and mind.
With its exceptional bar and indulgent sauna, QT Queenstown ensures that guests can enjoy a range of entertainment options during their stay. Whether you're in the mood for a vibrant night out or a serene retreat, the hotel's entertainment facilities cater to every preference, promising an unforgettable experience.
Unwind and Stay Active at QT Queenstown's Impressive Sports Facilities
At QT Queenstown, guests can enjoy a wide range of sports facilities that cater to both relaxation and adventure seekers. Dive into the refreshing waters of the indoor and outdoor pools, perfect for a leisurely swim or a fun splash with family and friends. The pools offer a serene and picturesque setting, allowing guests to soak up the stunning views of Queenstown while enjoying a refreshing dip.
For those seeking an adrenaline rush, QT Queenstown is ideally located for skiing enthusiasts. With its close proximity to the slopes, guests can easily access some of the best ski resorts in New Zealand. Hit the powdery slopes and experience the thrill of gliding down the mountainside.
Additionally, guests can explore the breathtaking landscapes of Queenstown through various outdoor activities. Embark on a canoeing adventure and paddle through the crystal-clear waters of the nearby lakes, or lace up your hiking boots and discover the numerous hiking trails that surround the hotel. From gentle strolls to challenging treks, there is a trail suitable for every fitness level and interest. Whether you prefer to relax by the pool or engage in exhilarating sports, QT Queenstown has something to offer every guest.
Convenience Facilities at QT Queenstown
Welcome to QT Queenstown, where convenience is at your fingertips. Our hotel offers a range of exceptional facilities designed to make your stay as comfortable and hassle-free as possible. With 24-hour room service, you can indulge in delicious meals and snacks at any time of the day or night, ensuring that your cravings are always satisfied. Our laundry service takes care of your laundry needs, so you can pack light and have fresh clothes throughout your stay. Additionally, our room service is available for those who prefer to dine in the comfort of their own room.
At QT Queenstown, your safety is our top priority. We provide safety deposit boxes in each room, allowing you to store your valuable belongings securely. Our dedicated concierge team is also available to assist you with any queries or requests you may have, ensuring that your stay is tailored to your needs. Stay connected with our complimentary Wi-Fi in public areas, allowing you to easily browse the internet or catch up on work.
For added convenience, we offer free Wi-Fi in all rooms, so you can stay connected even in the privacy of your own space. Our dry cleaning service takes care of your laundry needs, ensuring that your clothes are fresh and ready for any occasion. Luggage storage is available for early arrivals or late departures, allowing you to explore Queenstown without the burden of carrying your bags. Finally, our dedicated housekeeping team provides daily service, ensuring that your room is always clean and tidy. Experience convenience like never before at QT Queenstown.
Convenient Transport Facilities at QT Queenstown
At QT Queenstown, we understand the importance of seamless travel experiences, which is why we offer a range of convenient transport facilities for our guests. Whether you're looking to explore the stunning landscapes of Queenstown or simply need a hassle-free way to get around, we have you covered.
For those looking to embark on exciting tours and adventures, our hotel provides a convenient ticket service. Our knowledgeable staff can assist you in booking various tours and activities, ensuring that you make the most of your time in Queenstown. From adrenaline-pumping bungee jumps to breathtaking scenic helicopter flights, there is something for everyone to enjoy.
Additionally, we offer an onsite car park for guests who prefer to explore the region at their own pace. With our car park charges applied, you can conveniently park your vehicle and set off on your Queenstown adventures with ease. This facility provides peace of mind, knowing that your car is secure and easily accessible whenever you need it. Whether you choose to explore the vibrant city center or venture into the picturesque surrounding areas, having your own vehicle gives you the freedom to create your own itinerary and discover Queenstown at your own pace.
Indulge in Culinary Delights at QT Queenstown
At QT Queenstown, dining is an experience that will tantalize your taste buds and leave you craving for more. With a range of dining facilities to choose from, guests are spoilt for choice when it comes to satisfying their culinary desires.
Start your day off right with a scrumptious breakfast buffet at the hotel's restaurant. Indulge in a wide selection of freshly baked pastries, seasonal fruits, and hot dishes cooked to perfection. Whether you prefer a hearty English breakfast or a lighter option, there is something to suit every palate.
For those who prefer the convenience of dining in the comfort of their own room, QT Queenstown offers 24-hour room service. Whether it's a late-night craving or a leisurely breakfast in bed, the hotel's dedicated team is ready to deliver a delectable meal straight to your doorstep.
With daily housekeeping, you can rest assured that your dining experience at QT Queenstown will always be a clean and hygienic one. The hotel takes pride in maintaining the highest standards of cleanliness, ensuring that every meal is served in a spotless environment.
Indulge in a culinary journey like no other at QT Queenstown. With its exceptional dining facilities, you are guaranteed a memorable gastronomic experience that will leave you wanting to return for more.
Elegant Room Choices at QT Queenstown for a Memorable Stay
Discover a variety of thoughtfully designed rooms at QT Queenstown, each offering a unique blend of comfort and style. Choose from the spacious QT King, featuring 37 square meters of space with a luxurious King Bed, or indulge in the elegant Lake View King Room that also spans 37 square meters and provides stunning vistas. For those seeking more room and versatility, the QT 1-Bedroom Alpine Suite offers 45 square meters, complete with a sofa bed and the option of a King or two Single Beds, perfect for families or groups.
Guests with specific accessibility needs can opt for the QT 1-Bedroom Alpine Suite - Accessible or the Superior King Accessible, both designed to ensure a comfortable stay. The Superior - 1 King Bed room provides a classic, cozy option with its 37 square meters of space and a comfortable King Bed. Booking these rooms through Agoda guarantees you the best prices available, along with a smooth, hassle-free reservation process, so you can focus on enjoying your memorable stay in Queenstown.
Experience the Vibrant Queenstown City Center
Nestled in the heart of Queenstown, New Zealand, QT Queenstown offers an unrivaled location in the city center. Step outside the hotel and find yourself immersed in the vibrant energy of this bustling town.
Queenstown City Center is a hub of activity, offering a wide array of attractions, dining options, and entertainment. Take a leisurely stroll along the picturesque waterfront and soak in the stunning views of Lake Wakatipu and the surrounding mountains. Explore the charming streets lined with boutique shops, art galleries, and local markets, where you can find unique souvenirs and handmade crafts.
For adventure enthusiasts, Queenstown City Center is the gateway to thrilling outdoor activities. Experience the adrenaline rush of bungee jumping, skydiving, or jet boating, all easily accessible from the hotel. After an action-packed day, unwind at one of the many cozy cafes or trendy bars, where you can savor delicious local cuisine and sip on world-class wines. Whether you're seeking adventure, relaxation, or a vibrant nightlife, Queenstown City Center has something for everyone.
Traveling to QT Queenstown from the Nearest Airports
Located in the heart of Queenstown City Center, QT Queenstown is a stylish and vibrant hotel that offers a unique and memorable experience for travelers visiting Queenstown, New Zealand. To reach this urban oasis from the nearest airports, you have a few convenient options.
If you arrive at Queenstown Airport, which is just a short 15-minute drive from QT Queenstown, you can easily take a taxi or a shuttle service to reach the hotel. Taxis are readily available outside the airport terminal, and the journey to QT Queenstown is a scenic one, offering breathtaking views of Lake Wakatipu and the surrounding mountains. Alternatively, you can pre-book a shuttle service, which provides a cost-effective and hassle-free way to reach your destination.
If you are flying into Dunedin Airport, which is approximately a 3-hour drive from Queenstown, you can either rent a car or take a bus to reach QT Queenstown. Renting a car gives you the flexibility to explore the beautiful landscapes of New Zealand at your own pace. The drive from Dunedin to Queenstown is incredibly scenic, passing through rolling hills, lush farmlands, and charming small towns. On the other hand, if you prefer not to drive, you can take a bus from Dunedin Airport to Queenstown, which offers comfortable and convenient transportation options.
No matter which airport you arrive at, reaching QT Queenstown is a breeze. Once you arrive at this stylish hotel, you'll be greeted with warm hospitality, modern amenities, and a vibrant atmosphere that perfectly captures the spirit of Queenstown.
Explore the Natural Beauty and Thrilling Adventures near QT Queenstown
Nestled in the heart of Queenstown, QT Queenstown offers easy access to a plethora of stunning landmarks and exciting attractions. Immerse yourself in the breathtaking beauty of Queenstown Gardens, a tranquil oasis just a stone's throw away from the hotel. Take a leisurely stroll through the lush gardens, admire the vibrant flora, and enjoy a picnic by the picturesque lake.
For nature lovers and wildlife enthusiasts, the Kiwi Birdlife Park is a must-visit. Discover New Zealand's unique bird species, including the iconic kiwi bird, as you wander through the park's natural habitats. Learn about conservation efforts and get up close to these fascinating creatures.
Thrill-seekers will be delighted to find Queenstown Hill and Ben Lomond Track nearby. Embark on a challenging hike up Queenstown Hill and be rewarded with panoramic views of the town, lake, and surrounding mountains. For a more exhilarating adventure, tackle the Ben Lomond Track, a popular hiking trail that takes you to the summit of Ben Lomond for breathtaking vistas.
Shopaholics will find their paradise at Queenstown Mall, a vibrant hub of boutique shops, art galleries, and souvenir stores. Indulge in some retail therapy, hunt for unique treasures, and soak up the lively atmosphere.
For those feeling lucky, SkyCity Queenstown Casino offers a thrilling night out. Test your luck at the various gaming tables or try your hand at the slot machines, all while enjoying the vibrant ambiance of this popular entertainment venue.
History buffs can explore the Queenstown Cemetery, a peaceful resting place that tells the stories of the town's past. Take a reflective stroll through the well-maintained grounds and discover the rich history and heritage of Queenstown.
Outdoor enthusiasts will appreciate the Queenstown Trail, a network of scenic walking and cycling paths that wind through the stunning landscapes surrounding the town. Whether you prefer a leisurely stroll or an adrenaline-pumping bike ride, the Queenstown Trail offers something for everyone.
For a taste of local culture, take a leisurely walk along the Tiki Trail, where you'll encounter the iconic Moa Statue. This impressive sculpture pays homage to the extinct moa bird, a symbol of New Zealand's natural heritage.
With its prime location and proximity to these captivating landmarks and attractions, QT Queenstown is the perfect base for exploring the natural beauty and thrilling adventures that Queenstown has to offer.
Convenient Access to Public Transport at QT Queenstown
Located just a short distance from the Queenstown Bus Station, QT Queenstown offers guests convenient access to an extensive network of public transport options. The bus station serves as a major transportation hub, connecting visitors to various destinations within Queenstown and beyond.
From the Queenstown Bus Station, travelers can easily explore the stunning natural beauty of the region. Hop on a bus and embark on a scenic journey to popular attractions such as Lake Wakatipu, The Remarkables, or the picturesque town of Arrowtown. The bus services also provide convenient access to the Queenstown Airport, making it a breeze for guests to reach the hotel upon arrival.
Whether you're looking to explore the vibrant city center or venture further into the breathtaking landscapes of Queenstown, the Queenstown Bus Station near QT Queenstown ensures that you have hassle-free access to public transport options. Experience the convenience and flexibility of exploring Queenstown's wonders with ease while staying at QT Queenstown.
Delicious Dining Options Just Steps Away
When it comes to dining options, QT Queenstown is surrounded by a plethora of mouthwatering choices. Just a stone's throw away, you'll find iconic eateries such as Fergburger, Flame Bar & Grill, Bespoke Kitchen, and Devil Burger. Whether you're craving a juicy burger, a sizzling steak, a healthy brunch, or a gourmet pizza, these restaurants have got you covered. For a taste of Mexico, head to Taco Medic Searle Lane, where you can indulge in delicious tacos and refreshing margaritas. If you're in the mood for some authentic Irish cuisine and a pint of Guinness, Pog Mahones Irish Pub & Restaurant is the place to be. And for seafood lovers, FINZ Seafood & Grill is a must-visit, offering a delectable selection of fresh seafood dishes. After a long day of exploring Queenstown, unwind at Blue Kanu, a trendy Asian fusion restaurant, or Atlas Beer Cafe, where you can enjoy a cold craft beer and some hearty pub grub. With such a diverse range of dining options just steps away from the hotel, you'll never run out of delicious choices during your stay at QT Queenstown.
Shop 'til You Drop: Surrounding Shopping Landmarks
QT Queenstown is conveniently located near a variety of shopping landmarks that cater to all tastes and interests. For those with a sweet tooth, The Remarkable Sweetshop is a must-visit, offering a wide array of delectable treats. If you're into arts and crafts, The Bead Shop is a treasure trove of beads, gems, and accessories. Gravity Action Ski Hire is perfect for outdoor enthusiasts looking to gear up for their next adventure. Fashionistas will love browsing the trendy selection at Out There Clothing and Nine Body Coverage. In The Pink is a boutique store that offers unique and stylish clothing options. For those looking to stock up on fresh produce and local delicacies, the Mediterranean Market is just a short stroll away. Steamer Wharf is a vibrant waterfront area filled with shops, restaurants, and entertainment options. Art and Nature of Queenstown is a gallery that showcases stunning artworks inspired by the beauty of the surrounding landscapes. Lastly, DF Souvenirs is the perfect place to find mementos and gifts to remember your time in Queenstown. With such a diverse range of shopping options nearby, guests at QT Queenstown will have plenty of opportunities to indulge in retail therapy.
Affordable Luxury: Experience QT Queenstown at a Competitive Price
Indulge in the ultimate luxury experience at QT Queenstown without breaking the bank. With an average room price of just $322, this hotel offers incredible value for money compared to the average price of a hotel room in Queenstown, which stands at $222. At QT Queenstown, you can enjoy all the lavish amenities and exceptional service that you would expect from a high-end hotel, but at a more affordable price.
QT Queenstown provides a unique blend of style, comfort, and convenience. Each room is meticulously designed with a contemporary and chic aesthetic, offering a haven of relaxation after a day of exploring Queenstown's breathtaking landscapes. From the plush bedding to the modern furnishings, every detail has been carefully curated to ensure a truly memorable stay.
Whether you're traveling for business or pleasure, QT Queenstown offers a range of room options to suit every traveler's needs. From spacious and well-appointed standard rooms to luxurious suites with stunning views of Lake Wakatipu, there is something for everyone. So why settle for an average hotel room in Queenstown when you can experience the exceptional at QT Queenstown for just a little extra? Book your stay today and immerse yourself in the epitome of affordable luxury.
Exceptional Staff and Service
QT Queenstown is known for its exceptional staff and service. Guests have raved about the friendly and helpful staff who go above and beyond to ensure a pleasant stay. From the moment you arrive, you'll be greeted with a warm welcome and a smile. The staff are always on hand to assist with any requests or recommendations, making you feel right at home. Whether it's providing directions, arranging transportation, or offering suggestions for local attractions, the staff at QT Queenstown are dedicated to ensuring your stay is memorable and enjoyable.
Experience Exceptional Service and Facilities at QT Queenstown
QT Queenstown is a hotel that consistently receives rave reviews from its guests. With an impressive overall rating of 9.1, it's easy to see why this hotel is a top choice for travelers visiting Queenstown, New Zealand. From the moment you step foot into the hotel, you'll be greeted by a friendly and attentive staff who are dedicated to ensuring your stay is nothing short of perfection. With a staff performance rating of 9.5, you can expect exceptional service throughout your entire stay.
One of the standout features of QT Queenstown is its impeccable cleanliness. With a cleanliness rating of 9.6, guests can rest assured that their rooms will be spotlessly clean and well-maintained. Whether you're staying in one of the stylish rooms or indulging in the luxurious suites, you can expect a high level of cleanliness and attention to detail. The hotel's commitment to cleanliness creates a comfortable and inviting atmosphere for guests to relax and unwind.
In addition to the outstanding service and cleanliness, QT Queenstown also boasts impressive facilities. With a facilities rating of 9.0, guests have access to a range of amenities that will enhance their stay. The hotel features a state-of-the-art fitness center, perfect for those looking to maintain their workout routine while traveling. For those seeking relaxation, the hotel offers a luxurious spa where guests can indulge in a variety of treatments and massages. With these exceptional facilities, QT Queenstown ensures that guests have everything they need for a memorable and enjoyable stay.
Excellent8.7
Facilities
Excellent9.0
Location
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
All children are welcome.
All ratings and comments on Agoda are from verified guests who must complete a stay before submitting a review.
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Excellent
10 most recent verified ratings received by the property
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The hotel's location has received high praise from guests, with stunning views being a highlight. The friendly staff and modern, luxurious rooms have also been commended. The quirky and artistic atmosphere of the hotel has been mentioned in a few reviews, providing a unique and enjoyable experience for guests.
Few guests expressed frustration with limited parking and shuttle service. Some reviews reported subpar breakfast and service. Improvement in these areas may enhance guest experience.
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Location
Service
Room view
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Cleanliness
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Breakfast
Walkability
The view from the room exceeded our expectations. The room was very clean and the service from the staff were exceptional. The location of the hotel is perfect - About 8mins walk to the city centre. What stood out for us was the complimentary shuttle. You can book the shuttle, based on availability, to wherever you need to go in Queenstown. We will definitely come back and stay here again!
Well this just made our day! We’re absolutely chuffed to hear the view wowed you, and that everything from the spotless room to our superstar staff hit the mark. Sounds like Queenstown put on a show and QT gave you front-row seats! The shuttle is a bit of a hidden gem, isn’t it? We love making it easy for guests to explore the town without lifting more than a finger (or a flat white). And being just a breezy walk from the city centre means you can have the best of both worlds, close to the buzz, but still your own little haven. Can’t wait to have you back for round two. We’ll have the views ready and waiting!
Hotel had everything we needed, great location and was super comfortable, social mention to all the staff - always so friendly and welcoming and nothing was too much trouble. Parking is a bit tricky if trying to find a spot on the street, and the pool could do with a revamp (possibly part of the old Rydges part) but top marks otherwise and would absolutely stay here again.
We’re so glad to hear your stay ticked all the right boxes; comfy, convenient, and full of friendly faces. Our team will be thrilled to know they helped make your time with us feel so easy and welcoming. That’s the QT way! You’re right, our pool area, and the revamp us currently underway, so stay tuned. And yes, street parking in Queenstown can be a bit of a game of Tetris, but we’re always happy to help with options if you’re circling. Thanks for the top marks and the kind words. We’d absolutely love to welcome you and the fam back for another stay soon
Overall it’s a good hotel. The location may be difficult if you don’t drive. It’s up a hill which you will not have bus access to. Still nice on the outside and the staff are all very helpful. The room cleaners can be more detailed. My partner found chocolate wrappers stuck in some magazine holder and was not cleaned throughout our stay.
Thank you for taking the time to share your feedback. We’re glad you enjoyed the helpfulness of our team and the overall stay at QT Queenstown. We appreciate your comments regarding the hill location and the room cleaning, and we’ll use your feedback to ensure our standards continue to improve. We hope to have the opportunity to welcome you back in the future. The QT Team
I had a great stay at QT Queenstown. The staff are friendly and the hotel has a unique, stylish vibe. A huge plus is the free shuttle service—use it! Parking in town is expensive ($7 NZD/hour) and hard to find, so it’s much easier to leave your car at the hotel and take the shuttle to the center or the airport. The hotel restaurant and bar have a stunning lake view. It’s the perfect spot to grab a coffee, bring a book, and just relax. The food prices are also reasonable for the quality. One tip: if you are in a non-lake view room facing the road, be aware that you can hear some traffic noise in the early morning. Overall, a good experience!
Thank you for your fantastic review! We’re thrilled you enjoyed the friendly team, the stylish vibe, and the stunning lake views from our restaurant and bar. We’re glad the shuttle service made exploring Queenstown easier and that you found the food to your liking. We appreciate your feedback regarding room views and early morning traffic and will use it to continue improving the guest experience. We look forward to welcoming you back to QT Queenstown for another relaxing stay. The QT Team
860 meters to public transportation
Free Wi-Fi in all rooms!
Air conditioning
Daily housekeeping
“Comfortable and relaxing ”
The hotel has a big room and big bath tub. It’s close to everything in Queenstown City Centre. Breakfast buffet was good but not much of varieties there. We had to go super early for our day trip so we requested for the breakfast to be packed but all we got was cereal, fruits as more cereals and protein bar which was super disappointing. The hotel staff didn’t even prepare it despite of giving them a heads up 2 nights before and a reminder that we won’t be able to eat breakfast at the hotel due to an upcoming trip. The cleaners did not make the bed properly. I have stayed in so many hotels around the world and in my opinion this was the most noticeable thing every tile you come back to your room after a fill on day of activity. I feel that the room was not cleaned up properly or the bed wasn’t made properly. I would probably choose a different hotel closer to the City Centre if we ever revisit Queenstown. The hotel isn’t cheap and the amenities were good but I think there is something better out there for this price point.
Thanks for taking the time to share your thoughts. It’s clear you’ve stayed in a fair few hotels, so we appreciate the detailed feedback. We’re glad to hear you found the room spacious and the tub just right for a good soak, and that our location worked well for your Queenstown adventures. That said, we’re really sorry to hear we missed the mark on the breakfast pack and housekeeping. You gave us a heads-up, and we should’ve delivered something much more satisfying (and on time). That’s not the level of care we aim for, and we’ve shared your comments with the team to make sure we do better. We totally understand your thoughts on value, and while we’re proud of our style and service, we know it only matters if it all comes together for our guests. If you ever decide to give us another try, we’d love the chance to turn things around and make your next QT stay truly live up to its potential. Thanks again for the honest insights, we’re taking them to heart