2024
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Awarded as a top choice of Agoda travelers in 2024.

Shama Suasana Johor Bahru

4 stars out of 5
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Gold star ratings are provided by the property to reflect the comfort, facilities, and amenities you can expect.

Jalan Trus, Johor Bahru City Center, Johor Bahru, Malaysia, 80000

Highlights

Ideal location

- Walking distance to CIQ, JB Sentral, City Square Mall, Komtar JBCC and...

Closeness to the City Square mall is a big plus !
Excellent room comfort & quality

- Apartment-style suites offer very spacious living areas and comfortabl...

A very lovely 2 bedroom suite, both bedroom being ensuite!
Top value

- Many guests highlight strong value for money given the suite size, loc...

Value for money and great for group travelling.
Highly rated by business travelers

Great food & dining

Facilities

Free Wi-Fi

Pool with view

Free parking

Front desk [24-hour]

Fitness center

Restaurants

Bar

Pool (kids)

About us

Shama Suasana Johor Bahru — boutique serviced apartments in the city centre for two. Apartment-style suites with skyline views, rooftop garden, tranquil leafy courtyard, and modern homely design. In Johor Bahru City Center, steps from City Square, Johor Bahru Sentral and night markets. Enjoy an infinity pool with city views, a stylish cocktail bar and an onsite café serving specialty coffee and light bites. Suites have private balconies or terraces, in-room safes, fridges and refreshing showers with toiletries; select rooms offer sweeping city vistas. Ideal for two travelers seeking comfort, convenience and quick access to regional rail links. [Some content may be Generative AI assisted. Inaccuracies may occur.]

This property is in high demand!

Booked 15 times in 24h

Location 9.4
Value for money 8.8
Cleanliness 8.7
Service 8.6

Based on 15,299 verified reviews

Location score out of 10
Value for money score out of 10
Cleanliness score out of 10
Service score out of 10
Facilities score out of 10
  • "Staff were friendly and helpful, and check-in was smooth."
  • "It is one of the best hotels on my vacation list now."
  • "Location, Comfort, and Late-Night Bites — Yes Please!"
  • "Booked a 3 bedroom suites and it caters to my family and I"
  • "Staff were very friendly, it’s an apartment style hotel."
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Nearest transportation options

Sentral Kotaraya Bus Terminal is within 0.37 km

JB Sentral Railway Station is within 0.8 km

See map

9.4Exceptional

Location rating score

Exceptional location - Inside city center
Exceptional for walking
More details on walking
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There are 43 places in walking distance!

Parking
FREE
Walkable places
Sultan Abu Bakar Mosque
90 m
Johor Zoo
90 m
Church of the Immaculate Conception
130 m
Institut Teknologi Tun Abdul Razak
410 m
Taman Didikan Kanak Holylight Church
470 m
Popular landmarks
Johor Bahru City Square
730 m
Arulmigu Sri Rajakaliamman Glass Temple
1.0 km
Jalan Wong Ah Fook
1.1 km
Sultan Abu Bakar State Mosque
1.1 km
KSL City Mall
2.4 km
Closest landmarks
Landmark Medical Centre Sdn Bhd
200 m
Menara Tabung Haji
350 m
Hong Leong Credit Group
440 m
Johor International Convention
470 m
AmBank @ Jalan Tengku Azizah
570 m

Good to know

Value for money8.8
Location rating9.4
Nearest airportSeletar Airport (XSP) - Singapore
Distance to airport13.8 km

Select your room

1/18

Three Bedroom Suite

114 m²/1227 ft²
Max 8 adults
1 queen bed

8.4

Excellent

Room comfort
City view
1/18

One Bedroom Suite Twin

59 m²/635 ft²
Max 4 adults
2 single beds

9.2

Exceptional

Room comfort
City view
1/18

One Bedroom Suite King

59 m²/635 ft²
Max 4 adults
1 king bed
Preferred by Couples

9.0

Exceptional

Room comfort
City view
1/18

Two Bedroom Suite

89 m²/958 ft²
Max 6 adults
2 single beds

8.9

Excellent

Room comfort
City view
1/17

Executive Three Bedroom Suite

114 m²/1227 ft²
Max 8 adults
1 king bed

9.8

Exceptional

Room comfort
City view
1/17

Executive Two Bedroom Suite

89 m²/958 ft²
Max 6 adults
1 king bed

8.8

Excellent

Room comfort
City view
1/14

Deluxe-Two Bedroom Suites

Max 5 adults
1 queen bed and 1 king bed
1/12

Executive One Bedroom Suite King

59 m²/635 ft²
Max 4 adults
1 king bed

9.2

Exceptional

Room comfort
City view
1/9

Deluxe One Bedroom Suite King (RO)

59 m²/635 ft²
Max 3 adults
1 king bed
City view
1/9

Deluxe One Bedroom Suite King (BB)

59 m²/635 ft²
Max 3 adults
1 king bed
City view

Frequently asked questions

Shama Suasana Johor Bahru features free 24-hour fitness center that is conveniently located at the tip of your finger, allowing you to get your daily exercise routine in at any time of the day so you can spend your vacation the way you want. For more details, please contact the property for more information.

Yes! Shama Suasana Johor Bahru provides laundry service at your grasp and even hot water linen and laundry washing for whenever you need your favorite outfits clean and fresh all throughout your holiday. Please contact the property for more information.

Shama Suasana Johor Bahru has a total of 36 floors.

Shama Suasana Johor Bahru has a total of 87 rooms.

The typical room rate for Shama Suasana Johor Bahru in the past month is 303.85 MYR, compared to city's average of 211.7 MYR.

Shama Suasana Johor Bahru can communicate up to 2 languages which includes English for travelers that prefer this language. Please refer to the "Amenities and facilities" section and in the "Languages spoken" category to find out what other languages this property supports.

62.0% of our verified guest evaluations have given an optimistic review and responses about this property's view. You can look up on more detailed customer reviews, and comments for Shama Suasana Johor Bahru down in the review section.

Verified families with older children that have stayed at this property have given Shama Suasana Johor Bahru an average rating of 8.8. You can check out more specific customer ratings and feedback by filtering for a specific type of verified travelers down in the review section.

The closest train, metro, or bus station is Sentral Kotaraya Bus Terminal, 373.54 m away from Shama Suasana Johor Bahru.

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More about Shama Suasana Johor Bahru

More about Shama Suasana Johor Bahru

Experience Comfort and Convenience at Shama Suasana Johor Bahru

Nestled in the vibrant city of Johor Bahru, Malaysia, Shama Suasana Johor Bahru (formerly known as Suasana All Suites Hotels Johor Bahru) offers a contemporary retreat for travelers seeking both comfort and style. Established in 2017, this modern hotel features 87 well-appointed suites designed to provide a relaxing and luxurious stay. Whether you're visiting for business or leisure, the hotel’s strategic location makes it an ideal base to explore the bustling city and its attractions. Guests can enjoy seamless check-in from 3:00 PM and check-out by 12:00 PM, ensuring a flexible and convenient experience. Please note that the hotel’s child policy does not include free stays for children; additional charges may apply for young guests. With its inviting ambiance and attentive service, Shama Suasana Johor Bahru promises a memorable stay for all visitors seeking quality accommodations in Johor Bahru.

Endless Entertainment at Suasana All Suites Hotel

Suasana All Suites Hotel in Johor Bahru, Malaysia, offers a wide range of entertainment facilities to ensure an unforgettable stay for its guests. Whether you're a shopaholic or a movie buff, this hotel has got you covered. Step into the hotel's shopping arcade and indulge in a retail therapy like no other. With a variety of shops offering everything from fashion and accessories to electronics and souvenirs, you'll find something to suit every taste and budget. Spend your days exploring the vibrant shops, browsing through the latest trends, and picking up unique treasures to take back home. After a day of shopping, unwind and catch the latest blockbuster at the hotel's state-of-the-art cinema. Sit back in plush seats, munch on some popcorn, and immerse yourself in the magic of the big screen. With a wide selection of movies and comfortable surroundings, this cinema provides the perfect escape from reality. Whether you're looking for a shopping spree or a cinematic experience, Suasana All Suites Hotel has it all. Stay at this hotel and enjoy the convenience of having entertainment at your fingertips.

Stay Fit and Active at Suasana All Suites Hotel's Sports Facilities

Suasana All Suites Hotel in Johor Bahru, Malaysia, is the perfect destination for fitness enthusiasts and those looking to stay active during their travels. The hotel offers a range of sports facilities that cater to all fitness levels and preferences. Guests can start their day with an invigorating workout at the fully-equipped fitness center. Open 24 hours a day, this state-of-the-art facility features a variety of cardio machines, weightlifting equipment, and exercise mats. Whether you prefer to hit the treadmill, lift weights, or engage in a high-intensity interval training session, the fitness center at Suasana All Suites Hotel has everything you need to maintain your fitness routine. After a challenging workout, guests can take a refreshing dip in the outdoor pool. Surrounded by lush greenery, the pool provides a tranquil setting for relaxation and leisure. Whether you want to swim a few laps or simply soak up the sun on one of the poolside loungers, the outdoor pool at Suasana All Suites Hotel offers the perfect escape from the hustle and bustle of the city. What's more, all guests can enjoy complimentary access to the fitness center, making it even easier to stay active during your stay. Whether you're a fitness enthusiast or simply looking to maintain your exercise routine while traveling, Suasana All Suites Hotel's sports facilities are sure to exceed your expectations.

Convenience Facilities at Suasana All Suites Hotel: Enhancing Your Stay in Johor Bahru

Suasana All Suites Hotel in Johor Bahru, Malaysia, is dedicated to providing utmost convenience and comfort to its guests. With a range of exceptional convenience facilities, your stay at this hotel is guaranteed to be hassle-free and enjoyable. One of the standout features of Suasana All Suites Hotel is its laundry service and laundromat. Whether you need to freshen up your clothes or take care of a last-minute laundry emergency, the hotel has got you covered. Additionally, their dry cleaning services ensure that your clothes are professionally taken care of, allowing you to focus on your stay without any worries. For those who prefer to dine in the comfort of their own room, the hotel offers excellent room service. Indulge in a delectable meal or enjoy a refreshing drink without leaving the comfort of your suite. The hotel also provides express check-in/check-out services, allowing you to save valuable time and start your vacation or business trip promptly. Suasana All Suites Hotel understands the importance of safety and security, which is why they offer safety deposit boxes for your peace of mind. You can store your valuable belongings and documents with confidence, knowing that they are in a secure location. Stay connected throughout your stay with the hotel's Wi-Fi in public areas and free Wi-Fi in all rooms. Whether you need to catch up on work emails or stream your favorite shows, you can rely on the hotel's fast and reliable internet connection. To make your stay even more convenient, Suasana All Suites Hotel provides luggage storage facilities, allowing you to explore Johor Bahru without the burden of carrying your bags. Additionally, the hotel features a convenience store where you can pick up any essentials you may need during your stay. With daily housekeeping services, you can expect a clean and tidy room every day. The hotel's dedicated staff ensures that your suite is well-maintained, allowing you to relax and unwind in a comfortable environment. Suasana All Suites Hotel in Johor Bahru truly goes above and beyond to provide an exceptional level of convenience to its guests. From laundry services to room service, safety deposit boxes to free Wi-Fi, this hotel has everything you need to make your stay in Johor Bahru a memorable one.

Convenient Transport Facilities at Suasana All Suites Hotel

At Suasana All Suites Hotel, we understand the importance of hassle-free transportation for our guests. That's why we offer a range of convenient transport facilities to ensure a seamless and enjoyable stay. Whether you're arriving by car or need a taxi service, we've got you covered. For guests who prefer to drive, we provide valet parking and a car park onsite. Our valet parking service allows you to simply drop off your car at the entrance and have it safely parked for you. If you prefer to park your own car, our spacious and secure car park is available free of charge. With these options, you can rest assured that your vehicle is in good hands while you relax and explore the city. If you're looking to explore Johor Bahru without the hassle of driving, our hotel also offers a convenient taxi service. Our friendly staff will be more than happy to assist you in arranging a taxi to take you to your desired destination. Whether you're heading to the shopping malls, tourist attractions, or business meetings, our reliable taxi service will ensure you reach your destination comfortably and on time. With our comprehensive transport facilities, Suasana All Suites Hotel aims to provide a stress-free and convenient experience for all our guests. So whether you're arriving by car or need a taxi service, you can rely on us to make your stay in Johor Bahru a memorable one.

Indulge in a Culinary Delight at Suasana All Suites Hotel

At Suasana All Suites Hotel, guests can enjoy a diverse range of dining options that cater to every palate and preference. Start your day with a delicious breakfast buffet, offering a variety of local and international dishes to suit all tastes. The hotel's coffee shop is the perfect spot to relax and unwind, serving a selection of freshly brewed coffees, teas, and light snacks. For a more formal dining experience, guests can dine at the hotel's restaurant, which offers a menu of delectable dishes prepared by skilled chefs. If you prefer to dine in the comfort of your own room, room service is available, allowing you to enjoy a meal at any time of the day. Additionally, for those who prefer to cook their own meals, the hotel provides a shared kitchen facility where you can prepare your favorite dishes. With daily housekeeping and grocery deliveries, your dining experience at Suasana All Suites Hotel is guaranteed to be convenient and hassle-free. For guests seeking halal dining options, the hotel also features a halal restaurant, ensuring that everyone's dietary needs are met. Whether you're a food enthusiast or simply looking for a satisfying meal, Suasana All Suites Hotel has all the dining facilities you need to make your stay truly memorable.

Luxurious Room Options at Shama Suasana Johor Bahru

Shama Suasana Johor Bahru offers a diverse selection of spacious and elegantly designed suites to cater to every traveler’s needs. Guests can choose from a variety of room types, including the cozy One Bedroom Suite with King or Twin beds, perfect for solo travelers or couples seeking comfort and privacy. For larger groups or families, the Two Bedroom Suite and Executive Two Bedroom Suite provide ample space, while the Three Bedroom Suite is ideal for those who desire a more expansive living experience. Additionally, the Executive Suites, available in King or Twin configurations, offer a touch of luxury and sophistication for discerning guests. Booking these room options through Agoda ensures you receive the best prices available, making your stay more affordable. The platform also offers a seamless and hassle-free booking process, allowing you to secure your preferred suite quickly and effortlessly. With Agoda’s reliable service and competitive rates, you can focus on enjoying your stay at Shama Suasana Johor Bahru, knowing your accommodation is both premium and budget-friendly.

Discover the Vibrant Johor Bahru City Center

Located in the heart of Johor Bahru, Malaysia, Suasana All Suites Hotel offers a prime location for exploring the bustling Johor Bahru City Center. With its vibrant atmosphere and diverse attractions, this city center is a must-visit destination for both leisure and business travelers. Immerse yourself in the rich cultural heritage of Johor Bahru as you stroll through the streets lined with colonial-era buildings and modern skyscrapers. Discover a treasure trove of shopping opportunities at the nearby City Square Mall and Komtar JBCC, where you can indulge in retail therapy and savor a wide array of local and international cuisines at the numerous restaurants and cafes. For those seeking entertainment, the Johor Bahru City Center offers a range of exciting activities. Visit the Angry Birds Activity Park, perfect for families with children, or catch a movie at the state-of-the-art cinema in Komtar JBCC. Additionally, the nightlife scene in the city center is vibrant, with a variety of bars and clubs to choose from. With its central location, Suasana All Suites Hotel provides easy access to major transportation hubs, making it convenient for guests to explore the surrounding attractions. Whether you're interested in shopping, dining, or immersing yourself in the local culture, the Johor Bahru City Center has something for everyone, and Suasana All Suites Hotel is the perfect base for your adventures.

Convenient Transportation Options from Johor Bahru Airports to Suasana All Suites Hotel

Suasana All Suites Hotel, located in the heart of Johor Bahru City Center, offers a convenient and comfortable stay for travelers visiting Johor Bahru, Malaysia. When it comes to reaching the hotel from the nearest airports, you have a few transportation options to choose from. If you arrive at Senai International Airport, which is the closest airport to Johor Bahru, you can easily reach Suasana All Suites Hotel by taxi or private car. The journey takes approximately 30 minutes, depending on the traffic conditions. Taxis are readily available outside the airport terminal, and it is advisable to negotiate the fare before getting in. Alternatively, you can pre-book a private car transfer for a hassle-free and comfortable ride to the hotel. Another option is to fly into Singapore Changi Airport, which is a popular choice for international travelers. From Changi Airport, you can take a taxi, private car, or opt for public transportation to reach Suasana All Suites Hotel. If you choose to take a taxi or private car, the journey will take around 1-2 hours, depending on the traffic at the border crossing. Alternatively, you can take a bus or train to Johor Bahru City Center and then make a short taxi ride to the hotel. No matter which airport you arrive at, Suasana All Suites Hotel is easily accessible and offers a comfortable base for exploring Johor Bahru. With its prime location in the city center and convenient transportation options, you can start your stay at Suasana All Suites Hotel with ease and convenience.

Explore the Vibrant Surroundings of Suasana All Suites Hotel

Nestled in the heart of Johor Bahru, Suasana All Suites Hotel offers a convenient location surrounded by a plethora of exciting landmarks and attractions. Just a stone's throw away from the hotel, visitors can immerse themselves in a world of fun and adventure at Angry Birds Activity Park. This indoor theme park is perfect for families and features a variety of interactive activities and thrilling rides that will delight both children and adults alike. For those seeking a cultural experience, a visit to the Arulmigu Sri Rajakaliamman Glass Temple is a must. This stunning Hindu temple, adorned with intricate glass mosaics, is a sight to behold and offers a peaceful and serene atmosphere for visitors to explore. Another nearby attraction is the Johor Old Chinese Temple, a historical landmark that showcases the rich heritage and traditions of the Chinese community in Johor Bahru. Nature enthusiasts will be delighted to discover the Hutan Bandar Recreational Park, a green oasis in the midst of the bustling city. Here, visitors can take a leisurely stroll or enjoy a picnic amidst lush greenery and serene lakes. The park also offers various recreational activities such as cycling and jogging tracks, making it a perfect spot for outdoor enthusiasts. To delve deeper into the history and heritage of Johor Bahru, a visit to the Chinese Heritage Museum is highly recommended. This museum showcases the unique cultural heritage of the Chinese community and features a fascinating collection of artifacts and exhibits. After a day of exploring, visitors can unwind and relax at Suasana All Suites Hotel, knowing that they are just a short distance away from all these exciting landmarks and attractions. With its prime location and comfortable accommodations, Suasana All Suites Hotel is the perfect base for travelers looking to discover the vibrant surroundings of Johor Bahru.

Convenient Public Transport Stations near Suasana All Suites Hotel

Located in the heart of Johor Bahru, Suasana All Suites Hotel is surrounded by several public transport stations, making it a convenient choice for travelers looking to explore the city. Just a short distance away from the hotel, you will find Perling Bus Terminal, Sentral Kotaraya Bus Terminal, JB Sentral Railway Station, and Johor Bahru Sentral Railway Station. Perling Bus Terminal is a major transportation hub in Johor Bahru, offering numerous bus routes to various destinations in the city and beyond. Whether you're looking to visit popular attractions, shopping malls, or even neighboring towns, Perling Bus Terminal provides easy access to public transportation. Sentral Kotaraya Bus Terminal is another nearby option for travelers staying at Suasana All Suites Hotel. This terminal connects to different parts of Johor Bahru and is a convenient starting point for exploring the city's vibrant street markets, historical landmarks, and cultural sites. For those who prefer traveling by train, both JB Sentral Railway Station and Johor Bahru Sentral Railway Station are within close proximity to the hotel. These stations provide seamless connectivity to major cities in Malaysia, including Kuala Lumpur and Singapore, making it convenient for guests who wish to explore beyond Johor Bahru. With its strategic location near these public transport stations, Suasana All Suites Hotel offers guests the opportunity to easily navigate the city and discover all that Johor Bahru has to offer.

A Gastronomic Adventure Awaits

Suasana All Suites Hotel is surrounded by a plethora of dining options that will satisfy even the most discerning palates. Just a short stroll away, you will find LAZY MONDAY HQ, a trendy cafe known for its artisanal coffee and delectable brunch items. For those craving authentic Middle Eastern cuisine, Zaituna Restaurant is a must-visit. Indulge in their flavorful kebabs, hummus, and falafel. If you're in the mood for some local fare, ZZ Sup Tulang Restaurant in Kampung Bahru is the place to be. Their signature sup tulang, a spicy bone marrow soup, is a true gastronomic delight. Binchotan JB is a popular Japanese restaurant that serves up an array of delicious sushi, sashimi, and grilled skewers. Awagyu Restaurant, on the other hand, specializes in premium wagyu beef dishes that are sure to tantalize your taste buds. For those looking for a hearty meal, head over to Big Food F&B and savor their generous portions of Western comfort food. Seafood lovers will rejoice at Kam Long Ah Zai Curry Fish Head and Modern Fishing Restaurant, where you can enjoy mouthwatering seafood dishes cooked to perfection. For a taste of nostalgia, Restoran Woon Kiang and Restoran Hua Mui offer classic Hainanese and Chinese dishes that have stood the test of time. With such a diverse range of dining options right at your doorstep, Suasana All Suites Hotel is the perfect choice for food enthusiasts looking to embark on a gastronomic adventure.

Shop 'til You Drop at Johor Bahru's Premier Shopping Destinations

Located in the heart of Johor Bahru, Suasana All Suites Hotel is surrounded by a plethora of shopping landmarks that cater to every shopaholic's dream. Just a stone's throw away from the hotel, you will find Galleria at Kotaraya, a vibrant shopping complex offering a wide range of local and international brands. For those looking for a one-stop shopping experience, JB City Square and Plaza Kotaraya Shopping Mall are just a short walk away, where you can indulge in retail therapy and discover the latest fashion trends. Popular Book Store is also nearby, perfect for bookworms looking to add to their collection. If you're in the mood for some mall hopping, Danga City Mall, Plaza Seni Shopping Mall, and Plaza Pelangi are all within easy reach, each offering a unique shopping experience. For those seeking unique souvenirs and handicrafts, Ayu Best Buy Shop is a must-visit, while Sweet Life and Miss Ireen Hand . Vintage . Ethnic are perfect for those looking for one-of-a-kind fashion pieces. With such a diverse range of shopping options, Suasana All Suites Hotel is the ideal base for a memorable shopping getaway in Johor Bahru.

Affordable Luxury at Suasana All Suites Hotel in Johor Bahru

Experience the perfect blend of luxury and affordability at Suasana All Suites Hotel in Johor Bahru, Malaysia. With an average price of just $103 per room, this hotel offers exceptional value for money in comparison to the average price of a hotel room in the city, which stands at $56. At Suasana All Suites Hotel, you can indulge in a comfortable and stylish stay without breaking the bank. Each suite is thoughtfully designed to provide a spacious and relaxing environment, complete with modern amenities and tasteful decor. Whether you are traveling for business or leisure, the hotel offers a range of room options to suit your needs, from cozy studios to expansive two-bedroom suites. Not only does Suasana All Suites Hotel offer great value, but it also boasts a prime location in the heart of Johor Bahru. Situated in close proximity to popular attractions such as Johor Bahru City Square and Komtar JBCC, you'll have easy access to shopping, dining, and entertainment options. With its affordable pricing and convenient location, Suasana All Suites Hotel is the perfect choice for budget-conscious travelers seeking a comfortable and enjoyable stay in Johor Bahru.

Highly Recommended for Couples and Families

Suasana All Suites Hotel in Johor Bahru, Malaysia has received rave reviews from its guests. Many reviewers highly recommend this hotel and express their intention to stay here again in the future. The hotel is praised for being a great choice for both couples and families, offering a comfortable and enjoyable experience for all. Guests appreciate the spacious and clean rooms, which are perfect for accommodating families with children. The staff and security guard at the hotel are commended for their professionalism and helpfulness, ensuring that guests have a pleasant and hassle-free stay. Overall, Suasana All Suites Hotel provides a great experience for its guests and comes highly recommended by those who have stayed here.

Exceptional Customer Ratings at Suasana All Suites Hotel

Suasana All Suites Hotel in Johor Bahru, Malaysia has garnered exceptional customer ratings, making it a top choice for travelers seeking a memorable stay. With an overall rating of 8.7, this hotel has consistently impressed guests with its outstanding service and excellent value for money. One of the standout features of Suasana All Suites Hotel is its unbeatable location, which has earned it a remarkable rating of 9.4. Situated in the heart of Johor Bahru, guests have easy access to a variety of attractions, shopping malls, and dining options. Whether you're a leisure traveler looking to explore the city or a business traveler in need of convenience, this hotel's prime location ensures that you're never far from the action. In addition to its prime location, Suasana All Suites Hotel has also received high praise for its cleanliness, with a rating of 8.7. Guests consistently mention the immaculate condition of the rooms and common areas, highlighting the hotel's commitment to maintaining a pristine environment. Whether you're staying in a suite or a studio, you can expect a spotlessly clean and comfortable space to relax and unwind after a day of exploring the city.

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Amenities and facilities

Excellent8.4

Facilities

Languages spoken
  • English
  • Malay
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Fitness center
  • Gym/fitness
  • Pool with view
  • Swimming pool
  • Swimming pool [outdoor]
Cleanliness and safety
  • Anti-viral cleaning products
  • Body thermometer
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • First aid kit
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Staff trained in safety protocol
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • A la carte breakfast
  • A la carte in restaurant
  • Asian breakfast
  • Asian cuisine in restaurant
  • Bar
  • Bottle of water
  • Breakfast [buffet]
  • Breakfast service
  • Buffet in restaurant
  • Coffee/tea in restaurant
  • Coffee shop
  • Desserts in restaurant
  • Fruits/snacks
  • Grocery delivery
  • Halal breakfast
  • International cuisine in restaurant
  • Kitchen
  • Restaurant [halal]
  • Restaurant breakfast
  • Restaurant dinner
  • Restaurant lunch
  • Restaurants
  • Room service
  • Salad in restaurant
  • Shared kitchen
  • Soup in restaurant
  • Western cuisine in restaurant
Services and conveniences
  • Air conditioning in public area
  • Audio-visual equipment for special events
  • Convenience store
  • Daily housekeeping
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Grooming service
  • Indoor venue for special events
  • Invoice provided
  • Ironing service
  • Laundromat
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Meetings
  • Meeting stationery
  • Projector/LED display
  • Safety deposit boxes
  • Shops
  • Smoke-free property
  • Smoking area
  • Terrace
  • Xerox/fax in business center
For the kids
  • Family/child friendly
  • Family room
  • Playground
  • Swimming pool [kids]
Access
  • CCTV in common areas
  • Check-in/out [express]
  • Exterior corridor
  • Fire extinguisher
  • Front desk [24-hour]
  • Hotel chain
  • Non-smoking rooms
  • Pets allowed unavailable
  • Room decorations
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
  • Soundproof rooms
Getting around
  • Car park [free of charge]
  • Car park [on-site]
  • Taxi service
  • Valet parking
Available in all rooms
  • Accessible by elevator
  • Additional bathroom
  • Air conditioning
  • Baby cot (upon request)
  • Balcony/terrace
  • Bathrobes
  • Bathroom phone
  • Cleaning products
  • Closet
  • Clothes rack
  • Coffee/tea maker
  • Desk
  • Dining table
  • Electric kettle
  • Fire extinguisher
  • Free bottled water
  • Full kitchen
  • Hair dryer
  • Individual air conditioning
  • In-room safe box
  • Internet access – wireless
  • Ironing facilities
  • Kitchenette
  • Kitchenware
  • Linens
  • Microwave
  • Mobility accessibility
  • Non-smoking
  • Private bathroom
  • Private entrance
  • Refrigerator
  • Safety/security feature
  • Satellite/cable channels
  • Seating area
  • Separate dining area
  • Shower
  • Sleep comfort items
  • Slippers
  • Smoke detector
  • Smoking allowed
  • Socket near the bed
  • Sofa
  • Soundproofing
  • Telephone
  • Tile/marble flooring
  • Toiletries
  • Towels
  • Trash cans
  • Trouser press
  • Wake-up service
  • Walk-in shower
  • Wi-Fi [free]
  • Window

Food and dining

Breakfast options
  • American
Restaurants on site
Suasana Suites Cafe
  • Cuisine: Asian, Local, Malaysian
  • Menu: Buffet

Location

Jalan Trus, Johor Bahru City Center, Johor Bahru, Malaysia, 80000

Exceptional9.4

Location

Airports
  • Seletar Airport (XSP) - Singapore
    13.8 km
  • Senai International Airport (JHB) - Malaysia
    21.8 km
Public transportation
  • Sentral Kotaraya Bus Terminal
    370 m
  • JB Sentral Railway Station
    800 m
Hospital or clinic
  • Landmark Medical Centre Sdn Bhd
    200 m
Shopping
  • Johor Bahru City Square
    730 m
Convenience store
  • On-site
Cash withdrawal
  • ATM
    220 m 6 min walk

What's nearby

Popular landmarks
  • Johor Zoo
    90 m
  • Johor Bahru City Square
    730 m
  • Arulmigu Sri Rajakaliamman Glass Temple
    1.0 km
  • Jalan Wong Ah Fook
    1.1 km
  • Sultan Abu Bakar State Mosque
    1.1 km
  • KSL City Mall
    2.4 km
  • Danga Bay
    4.2 km
  • Paradigm Mall Johor Bahru
    9.8 km
  • Legoland Malaysia
    14.9 km
Nearby landmarks
  • Sultan Abu Bakar Mosque
    90 m
  • Johor Zoo
    90 m
  • Church of the Immaculate Conception
    130 m
  • Landmark Medical Centre Sdn Bhd
    200 m
  • Menara Tabung Haji
    350 m
  • Sentral Kotaraya Bus Terminal
    370 m
  • Institut Teknologi Tun Abdul Razak
    410 m
  • Hong Leong Credit Group
    440 m
  • Taman Didikan Kanak Holylight Church
    470 m
  • Johor International Convention
    470 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from15:00
  • Check-out until12:00
  • Check-out from12:00
  • Check-in until00:00
Extras
  • Breakfast charge (unless included in room price)35 MYR
The property
  • Year property opened2017
  • Number of floors36
  • Number of rooms 87
  • Non-smoking rooms/floorsno
  • Number of restaurants1
Parking
  • Daily parking fee0 MYR

Property announcements

Security Deposit:
A RM100 security deposit is required upon check-in, either in cash or through credit card pre-authorization.
For cash deposits, the full amount will be refunded upon check-out, provided there are no damages, missing items, or house rules violations.
For credit card pre-authorization, no charge will be made unless necessary. The amount will be automatically released within 14 working days, subject to your bank’s processing time.

Reviews of Shama Suasana Johor Bahru from real guests

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All ratings and comments on Agoda are from verified guests who must complete a stay before submitting a review.

Provided by verified guests of

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8.7

Excellent

Recent ratings trend

10 most recent verified ratings received by the property

  • 10
  • 2.0
  • 10
  • 10
  • 2.0
  • 10
  • 5.6
  • 7.2
  • 9.2
  • 10

Most recent

From 15,299 reviews

  • Location score 9.4 out of 10 and is a high score in Johor Bahru
  • Value for money score 8.8 out of 10 and is a high score in Johor Bahru
  • Cleanliness score 8.7 out of 10 and is a high score in Johor Bahru
  • Service score 8.6 out of 10 and is a high score in Johor Bahru
  • Facilities score 8.4 out of 10 and is a high score in Johor Bahru

Review summary

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The hotel stands out for its welcoming and attentive staff and the cleanliness of its spacious rooms with great views. The property is conveniently located near dining options, malls, and transportation hubs such as CIQ and JB Sentral. Families can choose from multiple bedroom options. Guests can start their day with a good breakfast selection and scenic views. The hotel has received many positive reviews for these reasons.

Some guests noted minor issues with the AC, but it wasn't a major concern for most.

Guest Type
Room Type
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Show reviews that mention 

Location

Mentioned in 659 reviews
sentiment-positive-indicator
99% Positive

Cleanliness

Mentioned in 587 reviews
sentiment-positive-indicator
69% Positive
sentiment-negative-indicator
30% Unfavourable

Service

Mentioned in 440 reviews
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78% Positive
sentiment-negative-indicator
21% Unfavourable

Room size

Mentioned in 376 reviews
sentiment-positive-indicator
97% Positive
sentiment-negative-indicator
2% Unfavourable

Check in

Mentioned in 195 reviews
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58% Positive
sentiment-negative-indicator
41% Unfavourable

Room comfort

Mentioned in 193 reviews
sentiment-positive-indicator
72% Positive
sentiment-negative-indicator
27% Unfavourable

Air conditioning

Mentioned in 155 reviews
sentiment-positive-indicator
21% Positive
sentiment-negative-indicator
78% Unfavourable

Value for money

Mentioned in 138 reviews
sentiment-positive-indicator
86% Positive
sentiment-negative-indicator
13% Unfavourable

Breakfast

Mentioned in 135 reviews
sentiment-positive-indicator
50% Positive
sentiment-negative-indicator
49% Unfavourable
Changed to review page 1
  1. 10.0Exceptional

    Yahya from Singapore
    Couple
    One Bedroom Suite Twin
    Stayed 2 nights in July 2026

    “Excellent Accommodation ”

    Spacious, clean, comfortable room. Excellent location with good food nearby and walking distance from ICQ and Komtar. Value for money.

    Reviewed July 17, 2026

    Dear Yahya, Thank you very much for taking the time to share your wonderful feedback following your recent visit to Shama Suasana Johor Bahru. We are absolutely delighted to receive your excellent rating and to know that our spacious, immaculate accommodations exceeded your expectations. It is fantastic to hear that our value for money and our strategic location just a short walk from the CIQ and Komtar JBCC, surrounded by superb dining added such immense convenience to your stay. Providing a well-connected, comfortable environment is at the very heart of what we do. We genuinely appreciate your kind endorsement and look forward to welcoming you back for another seamless experience in the near future. Warmest Regards, Celina Alicia Marketing Communications Manager, Shama Suasana Johor Bahru

    Responded July 20, 2026
    Shama Suasana Johor Bahru
  2. 10.0Exceptional

    AVRA from Singapore
    Family with teens
    One Bedroom Suite King
    Stayed 1 night in June 2026

    “Shama Suasana Johor”

    Good hotel, cleanliness & staff cooperation was very good. The units are quite spacious with all the facilities of home stay. Location of the hotel is superb. Loved our stay.

    Reviewed June 17, 2026

    Dear Avra, Thank you for your feedback. We are delighted you enjoyed our superb location, the spacious, well-equipped units and the cleanliness. It’s wonderful to hear our team’s helpfulness made your stay pleasant. We look forward to welcoming you back to Shama Suasana Johor Bahru. Warmest Regards, Celina Alicia Marketing Communications Manager, Shama Suasana Johor Bahru

    Responded June 18, 2026
    Shama Suasana Johor Bahru
  3. 9.6Exceptional

    MASATOSHI from Japan
    Solo traveler
    One Bedroom Suite Twin
    Stayed 1 night in July 2026

    “Exceptional”

    It was wider and more beautiful than I had imagined, and I was able to stay comfortably. Johor Bahru has a somewhat rough atmosphere, possibly due to the ongoing redevelopment, making it a bit hesitant to go out late at night, but this hotel was very comfortable, allowing me to relax and enjoy my stay.

    Reviewed July 11, 2026
    Auto-translated through generative A.I.

    Dear Masatoshi, On behalf of the team, I would like to express our sincere gratitude for your wonderful review and exceptional rating. We are thrilled to hear that you enjoyed a thoroughly comfortable and relaxing stay in our spacious suites. Our property is purposefully designed to offer a reassuring, spacious "home away from home" environment, and we are glad we successfully provided you with a peaceful retreat from the bustling city surroundings. Your positive comments serve as a fantastic motivation for all of us. Thank you for choosing Shama Suasana Johor Bahru, and we look forward to remaining your preferred choice of accommodation. Warmest Regards, Celina Alicia Marketing Communications Manager, Shama Suasana Johor Bahru

    Responded July 20, 2026
    Shama Suasana Johor Bahru
  4. 10.0Exceptional

    Violette from Singapore
    Couple
    One Bedroom Suite King
    Stayed 2 nights in June 2026

    “Exceptional”

    Had a wonderful stay at Shama Suasana. The hotel is in a great location, making it convenient to get around. The room was spacious, clean, and comfortable, with good housekeeping that kept everything well maintained throughout my stay. Overall, a pleasant experience and I would definitely consider staying here again.

    Reviewed June 13, 2026

    Dear Violette, Thank you for your feedback. We’re delighted you enjoyed your stay from our convenient location to the spacious, clean and comfortable room. Our housekeeping team will be pleased to hear your kind words. We look forward to welcoming you again. Warmest Regards, Celina Alicia Marketing Communications Manager, Shama Suasana Johor Bahru

    Responded June 16, 2026
    Shama Suasana Johor Bahru
  5. 9.6Exceptional

    Aidah from Singapore
    Group
    Three Bedroom Suite
    Stayed 1 night in July 2026

    “Exceptional”

    We stayed at Shama Suasana Johor Bahru from 25–26 July, and it was a wonderful experience. The hotel is clean, cosy, and has a very welcoming atmosphere. The staff were professional, friendly, and efficient throughout our stay. A special thank you to Vick, who went above and beyond to help us with a last-minute birthday room decoration. She was polite, efficient, and made the surprise extra special. Her excellent service truly made a difference. We also sincerely appreciate Suraidah and Mimi, who kindly arranged a late check-out until 1:30 pm so that we could perform our Zuhur prayer before leaving. Their kindness, understanding, and helpfulness were greatly appreciated. We stayed in one of the suite rooms, which was spacious, comfortable, and well maintained. We were very happy with our stay and will definitely return. We highly recommend the suites at Shama Suasana. Breakfast was served with a superb view, and the variety was just right—not overwhelming, but with enough choices. The waiters and waitresses were attentive and friendly. However, there are a few areas that could be improved. The chef at the noodle station was not very helpful, and guests had to boil the noodles themselves. Since the soup was extremely hot, this could be a safety concern, especially for teenagers or children. The soup was also quite salty, so it would be great to offer a clear soup option as well. One more suggestion would be to provide chilli padi as a condiment. As this is Malaysia, we were quite surprised that it wasn’t available during breakfast. Overall, we had a very pleasant stay. Thank you to the entire team at Shama Suasana Johor Bahru, especially Vick, Suraidah, and Mimi, for making our visit so memorable. We look forward to staying here again One final suggestion is regarding security. I think this is an area that could be improved. Currently, it appears that anyone, including non-guests, can access the guest room floors using the lifts. For better safety and peace of mind, I would recommend implementing a key card access system that only allows guests to access their designated room floors. This would greatly enhance security and provide guests with a greater sense of comfort during their stay. Habe a good day ahead :)

    Reviewed August 03, 2026

    Dear Aidah, Thank you so much for taking the time to share such a comprehensive and thoughtful review of your stay with us from 25 to 26 July. We are genuinely delighted to know that you enjoyed a wonderful experience in our spacious suite and appreciated our cosy, welcoming ambience. It brings us great pride to hear how Vicky made your birthday celebration extra special with her last-minute decoration efforts, and how Suraidah and Mimi were able to accommodate your late check-out for your Zuhur prayer. Your kind words will certainly be shared with them and the wider team—they will be thrilled to know their service left a lasting impression. We also truly appreciate your constructive feedback regarding our dining experience and security measures. Please accept our apologies for the inconvenience at the noodle station; we take your safety observations, broth flavouring suggestions, and condiment preferences (including the inclusion of chilli padi) very seriously, and we will review

    Responded August 04, 2026
    Shama Suasana Johor Bahru
Changed to review page 1

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