Deluxe Room King - Bed, Shangri-La Kuala Lumpur in Kuala Lumpur
Horizon Club Executive King - Bed, Shangri-La Kuala Lumpur in Kuala Lumpur
Swimming pool [outdoor], Shangri-La Kuala Lumpur in Kuala Lumpur
Lobby, Shangri-La Kuala Lumpur in Kuala Lumpur
Reception, Shangri-La Kuala Lumpur in Kuala Lumpur
Exterior view, Shangri-La Kuala Lumpur in Kuala Lumpur
Restaurant, Shangri-La Kuala Lumpur in Kuala Lumpur

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2022

Shangri-La Kuala Lumpur

11, Jalan Sultan Ismail, Kuala Lumpur City Centre, Kuala Lumpur, Malaysia, 50250 - See map

Conveniently situated in the Kuala Lumpur City Centre part of Kuala Lumpur, this property puts you close to attractions and interesting dining options. This 5-star property is packed with in-house facilities to improve the quality and joy of your stay.

Highlights

Sparkling clean

Located in heart of Kuala Lumpur

Front desk [24-hour]

Excellent room comfort & quality

Airport transfer

Facilities

Front desk [24-hour]

Airport transfer

Valet parking

Shuttle service

Fitness center

Swimming pool [outdoor]

Free Wi-Fi in all rooms!

Check-in/out [express]

Your dates are popular among travelersPopular destination! Properties in Kuala Lumpur are being booked every minute!

8.9Excellent

6,247 reviews

6,247 reviews

See map

8.9Excellent

Location rating score

Excellent location - Inside city center
Popular neighborhood
Exceptional for walking
Parking
FREE
Walkable places
CHARISMA jewellery
130 m
Espanda
140 m
KL Tower Mini Zoo
190 m
La Queen
190 m
Hard Rock Café
210 m
Popular landmarks
Menara Kuala Lumpur
310 m
KLCC - Bukit Bintang Pedestrian Walkway
690 m
Aquaria KLCC
770 m
Petronas Twin Towers
770 m
Jalan Alor
820 m
Closest landmarks
Luna
160 m
The dentist @ KL
170 m
Healy Mac's (KLCC)
250 m
Klinik Pergigian Ng
260 m
Q&M
260 m
Value for money8.6
Distance to city center0.1 Km
Location rating8.9
Nearest airportSultan Abdul Aziz Shah Airport (SZB)
Distance to airport17.3 km

Rooms available at Shangri-La Kuala Lumpur

Exceptional
Room comfort & quality

9.1

Family Premier Suite 1 King
...
  • Room size: 80 m²/861 ft²
  • City view
  • 1 king bed
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Premier Selection Suite 1 King
...
  • Room size: 80 m²/861 ft²
  • City view
  • 1 king bed
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Horizon Club Executive King
...
  • Room size: 39 m²/420 ft²
  • City view
  • 1 king bed
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Family Executive King
...
  • Room size: 74 m²/797 ft²
  • City view
  • 1 king bed
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Horizon Club Executive Twin
...
  • Room size: 39 m²/420 ft²
  • City view
  • 2 single beds
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Executive Room King
...
  • Room size: 39 m²/420 ft²
  • City view
  • 1 king bed
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Executive Room Twin
...
  • Room size: 39 m²/420 ft²
  • City view
  • 2 single beds
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Deluxe Room King
...
  • Room size: 37 m²/398 ft²
  • City view
  • 1 king bed
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Executive Twin Room
...
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    Executive Suite
    ...
      Enter dates to see prices

      Top things to do in Kuala Lumpur

      Up to 10% off

      Popular things to do

      popular things to do

      Frequently asked questions

      Does Shangri-La Kuala Lumpur offer dry cleaning services?

      Yes! Shangri-La Kuala Lumpur offers dry cleaning service that is accessible all throughout your stay, ensuring that you're always looking your best in your favorite outfit. Please contact the property for more information.

      Does Shangri-La Kuala Lumpur offer an option for contactless check-in and check-out?

      At Shangri-La Kuala Lumpur, customers can take part in contactless check-in and check-out option offered by this property for your benefit and safety.

      In which languages can Shangri-La Kuala Lumpur's personnel communicate?

      Shangri-La Kuala Lumpur can speak in 6 languages and supports widely used languages such as English and Mandarin Chinese for visitors going to this property. Please refer to the 'Amenities and facilities' section and in the 'Languages spoken' category to find out what other languages this property supports.

      What payment options are accepted at Shangri-La Kuala Lumpur?

      Shangri-La Kuala Lumpur supports up to 4, with payment card options including American Express, MasterCard, and Visa.

      What is the verified guest review consensus about Shangri-La Kuala Lumpur's pet services?

      100.0% of our past guest assessments have given a positive review and comments about this property's pet services. You can look up on more detailed customer reviews, and comments for Shangri-La Kuala Lumpur down in the review section.

      What is the typical rating that verified Solo travelers' have given to Shangri-La Kuala Lumpur?

      Past solo travelers that have stayed at this property have given Shangri-La Kuala Lumpur an average rating of 8.9. You can look up more detailed customer reviews and responses by filtering for a specific type of verified travelers down in the review section.

      What is the typical rating that past Families with young children have given to Shangri-La Kuala Lumpur?

      Past families with young children that have stayed at this property have given Shangri-La Kuala Lumpur an average rating of 9.1. You can look up more detailed customer reviews and remarks by filtering for a specific type of verified travelers down in the review section.

      What is the typical rating that past Families with older children have given to Shangri-La Kuala Lumpur?

      Past families with older children that have stayed at this property have given Shangri-La Kuala Lumpur an average rating of 9.0. You can look up more descriptive customer testimonials and remarks by filtering for a specific type of verified travelers down in the review section.

      What is the nearest train, metro, or bus station to Shangri-La Kuala Lumpur?

      The nearest train, metro, or bus station is Bukit Nanas Monorail Station, 323.57 m away from Shangri-La Kuala Lumpur.

      What popular shopping venues are nearby Shangri-La Kuala Lumpur?

      Shopping options in Shangri-La Kuala Lumpur’s Kuala Lumpur City Centre neighborhood comprises of Suria KLCC, Pavilion Kuala Lumpur, and Sungei Wang Plaza.

      What is the closest airport to Shangri-La Kuala Lumpur?

      The closest airport to Shangri-La Kuala Lumpur is Sultan Abdul Aziz Shah Airport, 17.0 km away.

      More about Shangri-La Kuala Lumpur

      More about Shangri-La Kuala Lumpur

      Experience Luxury at Shangri-La Kuala Lumpur

      Welcome to Shangri-La Kuala Lumpur, a luxurious 5-star hotel nestled in the heart of Kuala Lumpur, Malaysia. With its impeccable service, elegant design, and convenient location, this hotel offers an unforgettable experience for both business and leisure travelers. Boasting a total of 662 well-appointed rooms, Shangri-La Kuala Lumpur offers a wide range of accommodation options to suit every guest's needs. Each room is thoughtfully designed with modern amenities and tasteful decor, ensuring a comfortable and relaxing stay. Whether you choose a deluxe room or a lavish suite, you can expect spacious interiors, plush bedding, and stunning views of the city skyline. Built in 1984 and last renovated in 2009, Shangri-La Kuala Lumpur seamlessly blends timeless elegance with contemporary style. The hotel's grand architecture and lush gardens create a serene oasis in the bustling city. Situated just 0.1 kilometer away from the city center, guests can easily explore Kuala Lumpur's vibrant attractions, shopping malls, and dining venues. Check-in time at Shangri-La Kuala Lumpur begins at 02:00 PM, allowing you to settle in and start your stay on a relaxed note. The hotel's warm and attentive staff will be there to assist you throughout the process, ensuring a seamless arrival experience. Check-out time is until 12:00 PM, giving you ample time to enjoy a leisurely breakfast or wrap up any last-minute activities before departing. Families traveling with children will appreciate the hotel's child policy. Shangri-La Kuala Lumpur welcomes children between the ages of 2 to 11 to stay free of charge, making it an ideal choice for a family getaway. The hotel also offers a range of family-friendly amenities and activities, ensuring that both parents and children have a memorable and enjoyable stay. Whether you're visiting Kuala Lumpur for business or leisure, Shangri-La Kuala Lumpur promises an exceptional stay. From its luxurious accommodations to its convenient location, this hotel offers the perfect blend of comfort, style, and hospitality. Book your stay at Shangri-La Kuala Lumpur and indulge in the ultimate luxury experience in the heart of Malaysia's capital city.

      Unwind and Indulge in Shangri-La Kuala Lumpur's Premier Entertainment Facilities

      At Shangri-La Kuala Lumpur, guests can expect a world-class selection of entertainment facilities that cater to their every need. Whether you're looking to relax, rejuvenate, or simply have a great time, this luxurious hotel has it all. Step into a haven of tranquility at the spa, where you can indulge in a range of treatments and therapies designed to melt away stress and tension. Unwind in the hot tub, sauna, or steam room, and let the soothing heat envelop your senses. For those seeking a more active form of relaxation, the hotel's garden offers a serene oasis where you can stroll amidst lush greenery and enjoy the fresh air. If you're in the mood for some retail therapy, the hotel's shops are a must-visit. Browse through a curated selection of fashion, accessories, and souvenirs, and take home a piece of Malaysia's vibrant culture. After a day of exploring the city, head to the bar for a refreshing drink and lively atmosphere. And for those who want to look their best, the salon offers a range of beauty services to pamper and enhance your natural beauty. With its impressive array of entertainment facilities, Shangri-La Kuala Lumpur ensures that every guest's stay is filled with relaxation, fun, and unforgettable moments. Whether you're seeking tranquility, excitement, or a little bit of both, this hotel has everything you need to create lasting memories.

      Stay Active and Energized at Shangri-La Kuala Lumpur's Sports Facilities

      At Shangri-La Kuala Lumpur, guests can indulge in a range of sports facilities that are designed to keep them active and energized throughout their stay. The hotel boasts a state-of-the-art fitness center equipped with modern exercise machines and equipment, allowing guests to maintain their workout routine even while traveling. Whether you prefer cardio exercises or strength training, the fitness center has everything you need to stay in shape. For those who enjoy swimming, the outdoor pool at Shangri-La Kuala Lumpur is a perfect spot to take a refreshing dip. Surrounded by lush greenery and comfortable loungers, the pool offers a tranquil oasis in the heart of the city. After a swim, guests can unwind at the poolside bar, sipping on refreshing cocktails while basking in the sun. Additionally, the hotel features a dedicated yoga room where guests can practice their poses and find inner peace. The serene ambiance and professional instructors create the ideal environment for a rejuvenating yoga session. Whether you are a beginner or an experienced yogi, the yoga room at Shangri-La Kuala Lumpur is a wonderful space to find balance and relaxation. With its impressive sports facilities, Shangri-La Kuala Lumpur ensures that guests have ample opportunities to stay active and enjoy their time in Kuala Lumpur. Whether you prefer a rigorous workout, a refreshing swim, or a calming yoga session, this hotel has it all.

      Convenience at Your Fingertips: Shangri-La Kuala Lumpur's Top-Notch Facilities

      At Shangri-La Kuala Lumpur, convenience is a top priority. With a wide range of facilities and services available, guests can enjoy a hassle-free stay from start to finish. For those who crave a midnight snack or a delicious meal at any hour, the hotel offers 24-hour room service. Whether you're in the mood for a gourmet feast or a light snack, the dedicated staff is ready to cater to your every culinary desire. Keeping your wardrobe fresh and clean is a breeze with the hotel's laundry service and dry cleaning facilities. Say goodbye to packing dirty clothes and hello to freshly laundered garments throughout your stay. Need assistance or recommendations during your stay? The concierge is at your service, providing valuable information and helping you make the most of your time in Kuala Lumpur. Stay connected with complimentary Wi-Fi, available in all rooms and public areas. Whether you need to catch up on work or simply browse the web, you can do so effortlessly. For guests who prefer a designated smoking area, the hotel has you covered. Enjoy a smoke in a comfortable and well-ventilated space without disturbing other guests. Convenience is taken to another level with the presence of a convenience store on-site. Forgot to pack a travel essential? No worries - you can find it right within the hotel premises. With daily housekeeping, your room will always be in pristine condition. Rest easy knowing that your space will be refreshed and tidied up each day. Additionally, the hotel offers express check-in/check-out, luggage storage, and safety deposit boxes for added convenience and security. At Shangri-La Kuala Lumpur, every aspect of your stay is designed to make your experience as convenient and enjoyable as possible. From round-the-clock services to thoughtful amenities, this hotel truly goes above and beyond to ensure your comfort and satisfaction.

      Convenient Transport Facilities at Shangri-La Kuala Lumpur

      Shangri-La Kuala Lumpur offers a range of convenient transport facilities to ensure a hassle-free stay for its guests. With airport transfer services available, you can arrive at the hotel in comfort and style. The hotel also provides a shuttle service, making it easy to explore the vibrant city of Kuala Lumpur. For those who prefer to drive, Shangri-La Kuala Lumpur offers valet parking and a car park onsite, ensuring that parking is never a concern. Additionally, the hotel provides car hire services, allowing guests to easily explore the city at their own pace. If you need assistance with transportation arrangements or tickets for attractions, the hotel's ticket service is there to help. With these transport facilities, Shangri-La Kuala Lumpur ensures that guests can effortlessly navigate the city and make the most of their stay.

      Luxurious Room Facilities at Shangri-La Kuala Lumpur

      Indulge in the ultimate comfort and luxury at Shangri-La Kuala Lumpur, where every aspect of your stay has been meticulously designed to exceed your expectations. The hotel offers an array of exceptional room facilities that will make your stay truly unforgettable. Step into your elegantly appointed room and experience the perfect temperature with the state-of-the-art air conditioning system. Wrap yourself in plush bathrobes and unwind after a long day of exploring the city. Stay updated with the latest news by enjoying a complimentary daily newspaper delivered right to your doorstep. For entertainment, the room features a television with inhouse movies, ensuring you never miss your favorite shows or movies. Get ready for a night out with the convenience of a hair dryer provided in the room. Quench your thirst with the well-stocked mini bar, offering a selection of refreshing beverages. Stay connected with the world with the satellite/cable TV and catch up on your favorite shows. Keep your snacks and drinks cool in the refrigerator, perfect for enjoying a late-night treat. With these exceptional room facilities, Shangri-La Kuala Lumpur promises a truly luxurious and comfortable stay for all guests.

      Indulge in Exquisite Dining at Shangri-La Kuala Lumpur

      At Shangri-La Kuala Lumpur, culinary delights await at every turn. With a range of dining facilities to choose from, guests can satisfy their cravings any time of the day or night. Start your day with a scrumptious breakfast buffet at our restaurant, where you can enjoy a wide selection of continental dishes to kickstart your morning. For those seeking a taste of local flavors, our halal restaurant offers an authentic Malaysian dining experience, serving up traditional dishes bursting with rich flavors and spices. When hunger strikes in between meals, our coffee shop is the perfect spot to grab a quick bite or indulge in a freshly brewed cup of coffee. Open 24 hours, it offers a variety of snacks, sandwiches, and beverages to satisfy any craving. And for those who prefer to dine in the comfort of their own room, our 24-hour room service ensures that delicious meals are just a phone call away. With daily housekeeping, you can rest assured that your dining experience at Shangri-La Kuala Lumpur will be a truly memorable one.





      Discover the Vibrant Kuala Lumpur City Centre

      Welcome to the heart of Kuala Lumpur, where modernity meets tradition and vibrant energy fills the air. Kuala Lumpur City Centre (KLCC) is a bustling hub of activity, offering a myriad of attractions, shopping, dining, and entertainment options. At the center of it all stands the iconic Petronas Twin Towers, the tallest twin towers in the world. These architectural marvels dominate the city's skyline and provide a stunning backdrop to the KLCC Park, a sprawling green oasis where visitors can relax, jog, or enjoy a picnic. Explore the nearby Suria KLCC, a premier shopping destination that houses a wide range of international and local brands. Indulge in a shopping spree, catch a movie at the state-of-the-art cinema, or savor a delectable meal at one of the many restaurants offering various cuisines. For a cultural experience, visit the nearby Aquaria KLCC, an oceanarium showcasing a diverse array of marine life.

      Traveling from the Airport to Shangri-La Kuala Lumpur: A Seamless Journey to Luxury

      Located in the heart of Kuala Lumpur City Centre, Shangri-La Kuala Lumpur is a luxurious oasis that offers unrivaled comfort and convenience. Getting to this esteemed hotel from the nearest airports is a breeze, ensuring a seamless journey for travelers. For those arriving at Kuala Lumpur International Airport (KLIA), several transportation options are available. The fastest and most convenient way is to take a taxi or ride-sharing service, which will take approximately 45 minutes to reach Shangri-La Kuala Lumpur. Alternatively, travelers can opt for the KLIA Ekspres train, which provides a direct connection to KL Sentral station. From there, it's just a short taxi or Grab ride to the hotel. If you're arriving at Sultan Abdul Aziz Shah Airport (also known as Subang Airport), the journey to Shangri-La Kuala Lumpur is equally convenient. Taxis and ride-sharing services are readily available outside the airport, offering a smooth 30-minute ride to the hotel. Additionally, travelers can take advantage of the KLIA Transit train, which connects Subang Airport to KL Sentral station. From KL Sentral, it's a short taxi or Grab ride to Shangri-La Kuala Lumpur. No matter which airport you arrive at, the journey to Shangri-La Kuala Lumpur is hassle-free, allowing you to start your stay in this luxurious hotel with ease. Experience the epitome of comfort and hospitality as you step into the opulent world of Shangri-La Kuala Lumpur, where every detail is meticulously crafted to ensure an unforgettable stay.

      Discover Iconic Landmarks and Natural Beauty near Shangri-La Kuala Lumpur

      Nestled in the heart of Kuala Lumpur, Shangri-La Kuala Lumpur offers a prime location surrounded by several iconic landmarks and attractions. Just a stone's throw away, you'll find the magnificent Petronas Twin Towers, the city's most recognizable landmark. Standing tall at 452 meters, these twin skyscrapers offer breathtaking views of the cityscape from their observation deck. Adjacent to the Petronas Twin Towers is the sprawling KLCC Park, a tranquil oasis in the midst of the bustling city. Here, you can take leisurely strolls along the beautifully landscaped gardens, enjoy a picnic by the lake, or simply relax amidst the lush greenery. The park also features a children's playground and a jogging track, making it a perfect spot for families and fitness enthusiasts. For panoramic views of Kuala Lumpur, head to Menara Kuala Lumpur, a towering telecommunications tower. From its observation deck, you can marvel at the city's skyline, including the Petronas Twin Towers and KLCC Park. If you're traveling with children, a visit to Aquaria KLCC is a must. This state-of-the-art oceanarium offers a fascinating underwater experience, allowing you to get up close and personal with a diverse range of marine life. Located nearby, the KLCC - Bukit Bintang Pedestrian Walkway provides a convenient and scenic route for exploring the city on foot. As you stroll along this elevated walkway, you'll pass by major shopping malls, vibrant street art, and charming cafes, immersing yourself in the vibrant atmosphere of Kuala Lumpur. Nature lovers will appreciate the proximity of KL Forest Eco Park, a lush rainforest reserve right in the heart of the city. Take a leisurely hike along the well-maintained trails, marvel at the towering trees, and spot various species of flora and fauna. For those interested in science and discovery, the Petrosains Science Discovery Centre is a must-visit attraction. This interactive museum offers a hands-on learning experience, allowing visitors of all ages to explore the wonders of science through engaging exhibits and educational displays. Located adjacent to the Petronas Twin Towers, the Kuala Lumpur Convention Centre is a world-class venue for conferences, exhibitions, and events. If you're attending a business event or exhibition, Shangri-La Kuala Lumpur's proximity to the convention centre makes it an ideal choice for both business and leisure travelers. Finally, a visit to Masjid Jamek Kampung Baru is recommended for those interested in cultural and religious landmarks. This beautiful mosque, with its stunning architecture and serene ambiance, offers a glimpse into the rich Islamic heritage of Malaysia. With its prime location surrounded by these landmarks and attractions, Shangri-La Kuala Lumpur offers an unparalleled experience for guests seeking to explore the vibrant city of Kuala Lumpur.

      Convenient Public Transport Stations near Shangri-La Kuala Lumpur

      Shangri-La Kuala Lumpur enjoys a prime location with easy access to several public transport stations, making it a convenient choice for travelers looking to explore Kuala Lumpur. The hotel is just a short walk away from Raja Chulan Monorail Station, Ampang Park LRT Station, and Bukit Nanas Monorail Station, offering guests a hassle-free way to navigate the city. For those looking to venture further, the LRT Train Stations - Damai LRT, Kampung Baru, Dato' Keramat, and Jelatek are also within close proximity to the hotel. These stations provide excellent connectivity to various attractions and neighborhoods in Kuala Lumpur, allowing guests to effortlessly explore the vibrant city. Additionally, the LRT Train Station - KLCC is easily accessible from the hotel, making it convenient for guests to visit the iconic Petronas Twin Towers and the surrounding KLCC Park. With such a convenient location, Shangri-La Kuala Lumpur ensures that guests can easily discover all that Kuala Lumpur has to offer.

      A Culinary Delight Awaits

      Indulge in a gastronomic adventure at Shangri-La Kuala Lumpur, where a wide array of dining options await just steps away from the hotel. For those craving Italian cuisine, ZENZERO Restaurant & Wine Bar offers a delectable menu of authentic Italian dishes paired with an extensive selection of wines. For a taste of local flavors, Restoran Nasi Kandar Pelita is a must-visit, serving up traditional Malaysian dishes with a unique blend of spices and flavors. For a truly unforgettable dining experience, head up to Atmosphere 360, a revolving restaurant located in the iconic KL Tower, offering breathtaking panoramic views of the city skyline while you savor a sumptuous buffet spread. If you're in the mood for a more casual dining experience, Tapak Urban Street Dining is the place to be, with a vibrant food truck scene offering a variety of international cuisines. For a taste of Latin American flavors, Fuego at Troika Sky Dining is a popular choice, serving up tantalizing dishes with a fiery twist. Korean food lovers can satisfy their cravings at K Fry Urban Korean @ Suria KLCC, known for its mouthwatering fried chicken and authentic Korean dishes. For a fine dining experience, Cantaloupe at Troika Sky Dining offers a refined menu of modern European cuisine, complemented by stunning views of the city. Kenny Hills Bakers, Ampang is a charming bakery and cafe where you can enjoy freshly baked breads, pastries, and artisanal coffee. Seafood enthusiasts can indulge in a luxurious dining experience at Poseidon Reserve Caviar & Oyster Bar, where you can savor the finest caviar and oysters from around the world. And for those seeking a taste of history, 1919 Restaurant is a heritage establishment serving up traditional Malaysian dishes in a nostalgic setting. With such a diverse range of dining options surrounding the hotel, Shangri-La Kuala Lumpur is truly a food lover's paradise.

      Shop Till You Drop at Shangri-La Kuala Lumpur’s Surrounding Shopping Landmarks

      Shangri-La Kuala Lumpur is a haven for shopaholics, with a plethora of shopping landmarks just a stone's throw away. For bookworms, Kinokuniya is a must-visit, offering an extensive collection of books and magazines. Fashion enthusiasts will delight in the nearby Louis Vuitton and Uniqlo stores, where they can find the latest trends and styles. For those in search of unique home decor items, Tear Proof and Abee Rugs offer a wide range of beautifully crafted pieces. Art lovers will be captivated by nikorex display, a gallery showcasing stunning artworks. Tenmoku Pottery is a haven for pottery enthusiasts, offering exquisite handmade ceramics. And for a comprehensive shopping experience, The Intermark Mall is just a short stroll away, housing a wide array of international brands and dining options. Whether you're looking for fashion, art, or home decor, Shangri-La Kuala Lumpur's surrounding shopping landmarks have something for everyone.

      Luxury at an Affordable Price: Shangri-La Kuala Lumpur

      Indulge in the lap of luxury without breaking the bank at Shangri-La Kuala Lumpur. With an average room price of just $116, this renowned hotel offers an unparalleled experience that is worth every penny. Compared to the average price of a hotel room in Kuala Lumpur, which stands at $58, Shangri-La Kuala Lumpur provides exceptional value for money. Step into a world of opulence and elegance as you enter your spacious and beautifully appointed room at Shangri-La Kuala Lumpur. Immerse yourself in breathtaking city views and enjoy the utmost comfort with plush furnishings and modern amenities. Whether you are traveling for business or leisure, Shangri-La Kuala Lumpur offers a wide range of room options to suit every traveler's needs, ensuring a memorable stay. Indulge in a plethora of world-class facilities and services without worrying about the price tag. From the rejuvenating spa treatments to the state-of-the-art fitness center, Shangri-La Kuala Lumpur goes above and beyond to cater to your every need. With its strategic location in the heart of Kuala Lumpur, you will have easy access to the city's iconic landmarks, shopping districts, and vibrant nightlife. Experience the epitome of luxury at an unbeatable price at Shangri-La Kuala Lumpur.

      Exceptional Service and Friendly Staff

      At Shangri-La Kuala Lumpur, guests can expect exceptional service and a warm welcome from the friendly staff. The hotel staff is super helpful, friendly, and speak very good English, ensuring a smooth and enjoyable stay. The room services provided were great, especially for the kids, making it a nice and happy stay for families. The rooms are well maintained and clean, offering a comfortable and relaxing environment. The breakfast served at the hotel is delicious, with a wide variety of options to choose from. Overall, the staff's great hospitality and excellent customer service make for a truly memorable experience at Shangri-La Kuala Lumpur.

      Unparalleled Luxury and Exceptional Service at Shangri-La Kuala Lumpur

      Step into a world of unparalleled luxury and exceptional service at the renowned Shangri-La Kuala Lumpur. With an impressive overall rating of 9.0, this five-star hotel exceeds expectations in every aspect, leaving guests in awe of its opulence and attention to detail. One of the standout features of this hotel is its remarkable staff performance, which has earned a remarkable rating of 9.2. From the moment you step foot into the lobby, you will be greeted by warm smiles and a genuine desire to make your stay as comfortable as possible. The staff members go above and beyond to cater to your every need, ensuring that you feel like a valued guest throughout your entire stay. Whether you need assistance with arranging transportation, booking tours, or simply seeking recommendations for local attractions, the knowledgeable and friendly staff are always ready to assist with a level of professionalism that is truly commendable. Another highlight of Shangri-La Kuala Lumpur is its impeccable cleanliness, with a rating of 9.2. The hotel takes great pride in maintaining a pristine environment for its guests, ensuring that every corner of the property is spotless. From the meticulously cleaned rooms to the well-maintained public areas, you can rest assured that your comfort and well-being are of the utmost importance. The attention to detail extends to the hotel's facilities as well, with an impressive rating of 8.9. Whether you're looking to unwind by the pool, indulge in a rejuvenating spa treatment, or stay active at the state-of-the-art fitness center, Shangri-La Kuala Lumpur offers a wide range of facilities that cater to all your needs. Overall, Shangri-La Kuala Lumpur is a haven of luxury, where every aspect of your stay is carefully curated to provide an unforgettable experience. With exceptional staff performance, impeccable cleanliness, and a wide array of top-notch facilities, this hotel truly deserves its outstanding ratings. Whether you're traveling for business or leisure, a stay at Shangri-La Kuala Lumpur is sure to exceed your expectations and leave you longing for a return visit.

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      Amenities and facilities

      Excellent
      Facilities

      8.9

      Most talked about facilities

      Breakfast

      387 mentions

      Food & Dining

      202 mentions

      Housekeeping

      147 mentions

      Swimming Pool

      138 mentions

      Languages spoken
      • English
      • Chinese [Cantonese]
      • Chinese [Mandarin]
      • Hindi
      • Malay
      • Tamil
      Accessibility
      • Wheelchair accessible
      Internet access
      • Free Wi-Fi in all rooms!
      • Internet
      • Wi-Fi in public areas
      Things to do, ways to relax
      • Fitness center
      • Garden
      • Hot tub
      • Massage
      • Sauna
      • Spa
      • Spa/sauna
      • Steamroom
      • Swimming pool [outdoor]
      • Ticket services
      • Tours
      • Yoga room
      Cleanliness and safety
      • Body thermometer
      • Daily disinfection in all rooms
      • Daily disinfection in common areas
      • Face coverings on staff
      • First aid kit
      • Free face masks
      • Hand sanitizer
      • Hot water linen and laundry washing
      • Hygiene certification
      • Individually-wrapped food options
      • Physical distancing of at least 1 meter
      • Protective screens in common areas
      • Rooms sanitized between stays
      • Safe dining setup
      • Staff trained in safety protocol
      • Temperature check for guests and staff
      Dining, drinking, and snacking
      • Bar
      • Breakfast [buffet]
      • Breakfast [continental]
      • Coffee shop
      • Kitchen
      • Poolside bar
      • Restaurant [halal]
      • Restaurants
      • Room service [24-hour]
      Services and conveniences
      • Concierge
      • Contactless check-in/out
      • Convenience store
      • Currency exchange
      • Daily housekeeping
      • Doorman
      • Dry cleaning
      • Elevator
      • Facilities for disabled guests
      • Food delivery
      • Gift/souvenir shop
      • Laundry service
      • Lockers
      • Luggage storage
      • Postal service
      • Safety deposit boxes
      • Salon
      • Shops
      • Smoke-free property
      • Smoking area
      For the kids
      • Family room
      • Swimming pool [kids]
      Access
      • Check-in/out [express]
      • Check-in/out [private]
      • Front desk [24-hour]
      • Pets allowed
      • Security [24-hour]
      Getting around
      • Airport transfer
      • Car park [free of charge]
      • Car park [on-site]
      • Rental car
      • Shuttle service
      • Taxi service
      • Valet parking
      Available in all rooms
      • Air conditioning
      • Alarm clock
      • Bathrobes
      • Bathroom phone
      • Carpeting
      • Closet
      • Complimentary tea
      • Fitness club privileges
      • Free bottled water
      • Free instant coffee
      • Hair dryer
      • High floor
      • In-room safe box
      • Ironing facilities
      • LAN Internet in room [free]
      • Mini bar
      • Mirror
      • Non-smoking
      • Shower
      • Slippers
      • Smoke detector
      • Sofa
      • Swimming pool [direct access]
      • Telephone
      • Towels
      • TV [flat screen]
      • Wake-up service
      • Wi-Fi [free]

      Location

      11, Jalan Sultan Ismail, Kuala Lumpur City Centre, Kuala Lumpur, Malaysia, 50250
      Excellent
      Location

      8.9

      Airports
      • Sultan Abdul Aziz Shah Airport (SZB)
        17.3 km 37 min drive
      • Kuala Lumpur International Airport (KUL)
        45.8 km 59 min drive
      Public transportation
      • Bukit Nanas Monorail Station
        320 m 6 min walk
      • LRT Train Station - Dang Wangi
        550 m 10 min walk
      Hospital or clinic
      • The dentist @ KL
        170 m
      Shopping
      • Pavilion Kuala Lumpur
        950 m
      Convenience store
      • On-site
      Cash withdrawal
      • ATM
        150 m

      What's nearby

      Popular landmarks
      • Menara Kuala Lumpur
        310 m
      • KLCC - Bukit Bintang Pedestrian Walkway
        690 m
      • Aquaria KLCC
        770 m
      • Petronas Twin Towers
        770 m
      • Jalan Alor
        820 m
      • Pavilion Kuala Lumpur
        950 m
      • KLCC Park
        950 m
      • Central Market
        1.5 km
      • Chinatown - Kuala Lumpur
        1.6 km
      • KL Bird Park
        2.4 km
      Nearby landmarks
      • CHARISMA jewellery
        130 m
      • Espanda
        140 m
      • Luna
        160 m
      • The dentist @ KL
        170 m
      • KL Tower Mini Zoo
        190 m
      • La Queen
        190 m
      • Hard Rock Café
        210 m
      • Legends
        220 m
      • Ruums
        220 m
      • Healy Mac's (KLCC)
        250 m
      Distances shown are straight-line distances on the map. Actual travel distances may vary.

      Property policies

      Children and extra beds

      Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

      All children are welcome.

      Infant 0-1 year(s)
      Stay for free if using existing bedding.
      Baby cot/crib available upon request
      Children 2-11 year(s)
      Stay for free if using existing bedding.
      If you need an extra bed, it will incur an additional charge.
      Guests 12 years and older are considered as adults
      Must use an extra bed which will incur an additional charge.
      Others
      • Advance Purchase rates are subject to availability and cannot be applied to group bookings.
        Credit card prepayment for the full duration of the stay is required at the time of booking.
        Prepayment will not be refunded upon cancellation.
        Amendment to bookings is not allowed.
      • There is an additional meal charge for children. Please contact the property directly for more information.
      • When booking more than 5 rooms, different policies and additional supplements may apply.

      Some helpful facts

      Check-in/Check-out
      • Check-in from14:00
      • Check-out until12:00
      • Reception open until00:00
      Getting around
      • Airport transfer fee350 MYR
      • Distance from city center0.1 Km
      • Travel time to airport (minutes)45
      Extras
      • Breakfast charge (unless included in room price)98 MYR
      • Daily Internet/Wi-Fi fee0 MYR
      The property
      • Non-smoking rooms/floorsno
      • Number of bars/lounges3
      • Number of floors28
      • Number of restaurants4
      • Number of rooms 662
      • Room voltage220
      • Year property opened1984
      • Most recent renovation2009
      Parking
      • Daily parking fee0 MYR

      Property announcements


      5 Food & Dining Options:

      Lemon Garden Cafe
      Menu : Buffet

      Lemon Garden 2Go
      Cuisine : Continental snacks

      Arthur's Bar & Grill
      Cuisine : Local & International

      Lobby Lounge
      Cuisine: Snacks & Beverage, Afternoon tea

      Shang Palace
      Cuisine: Cantonese

      Zipangu
      Cuisine: Japanese
      Menu: ala carte

      The breakfast rate will be RM98.00 from 5th May 2022 onwards.

      Reviews of Shangri-La Kuala Lumpur from real guests

      Provided by verified guests of

      Agoda logo
      8.9
      Cleanliness9.2
      Service9.2
      Room comfort and quality9.1
      Facilities8.9
      Location8.9
      Value for money8.6
      High score for Kuala Lumpur
      Rating
      9+ Exceptional (2,285)
      8-9 Excellent (908)
      7-8 Very Good (651)
      6-7 Good (160)
      <6 Below Expectation (132)
      Guest Type
      Room Type
      Language

      Show reviews that mention 

      Showing 4,136 verified guest comments
      12345
      10.0
      Exceptional
      Sandy from Malaysia
      Family with young children
      Family Premier Suite
      Stayed 1 night in March 2022

      Superb hotel if u are travelling with kids!”

      We stayed in the Family Premier Suite and we had access to the Horizon Club which is really spacious with sofa sets and comfortable with minimal crowd for dining in. So if u are travelling with young children or infants then this is the place u should stay in where buffet dining is all included and you are not worried about your children walking and exploring around the area. Room is superb clean and comfy and the kids tent was awesome. My boy loves it! Last but not least customer service is excellent and staff were really friendly and helpful. I had requested the hotel to arrange for taking the delivery of my baby’s celebration cake as I was arriving late to the hotel. The staff took the cake and placed in our room and that really solved our hassle of rushing to the hotel. Thank you so much Shangrila…we had a wonderful staycation with our 2 boys!

      Reviewed March 13, 2022
      10.0
      Exceptional
      Esther from Singapore
      Family with young children
      Family Premier Suite
      Stayed 3 nights in December 2022

      Superb, memorable stay! ”

      We are a couple travelling with a young toddler, and our stay in this hotel has been nothing but spectacular. Firstly, it’s a kid-friendly hotel that is generous with any special requests that we have (for e.g. extra bottles of water etc). The staff are very polite and helpful; we really appreciate it very much. Also, we had breakfast at the lemon garden cafe + horizon club lounge on separate days and the spread is great. Food is delicious. In-room dining also did a great job and the food was tasty(I personally liked the Ipoh hor fun very much). Pls continue to keep up the good work and friendly sincerity. 👍🏻 highly recommended for families with young children! Stay in the premier suite that comes with a tent too. 🤩

      Reviewed December 18, 2022
      10.0
      Exceptional
      Mohd from Malaysia
      Family with young children
      Family Executive King
      Stayed 1 night in April 2023

      Ramadan Stay”

      Staff from reception already helpful. They settle my sahur since I purchased with Breakfast but then they allowed us to pick Sahur menu for kids as well. Room are very clean and spacious with very thougfull for kids choc and juices. Kids Really enjoy the stay and pool are very clean and not so crowded. Definately will go back

      Reviewed May 08, 2023
      9.6
      Exceptional
      Shaun from Singapore
      Family with young children
      Executive King Room
      Stayed 3 nights in October 2022

      Centrally located and nice hotel to return to”

      Our family (2 seniors 2 adults and 1 three yo) booked two rooms here for our stay. We enjoyed the experience of staying at this hotel and the bountiful breakfast. Hotel room wise is nice. We liked the ambience and the view. Bed was really comfortable. While the pillows were too soft for our liking we liked the fact that the hotel actually places a spare firmer pillow in the wardrobe. The uniforms of the staff and their friendly attitudes really made our day when we come back from a day of shopping and sightseeing. Location wise is really central. Right next to KL tower and about 10mins walk to the Monorail station. It’s also about 10mins walk to the Hop on Hop off tourist bus stop that has a guide stationed there to take bookings. But this location isn’t good if you’re travelling with strollers or elderly who can’t walk much. The monorail doesn’t have lift access to the platform which made carrying a tired toddler on his stroller a living hell. Otherwise if you’re driving or grabbing around it’s near many key attractions. Food. Love it! Love the breakfast spread and the quality of the food. We weren’t there on the weekend so we didn’t get to experience the hotel’s kids programme.

      Reviewed October 23, 2022
      9.6
      Exceptional
      Katawriter from Malaysia
      Solo traveler
      Executive Twin Room
      Stayed 1 night in January 2021

      Absolutely a happy new year here”

      Had a staycation with my mum and thought a decent hotel with a decent breakfast would be good. Didn't expect it was way better and perfect, especially on the service. Here's why: 1. We reached precisely at 2pm and were in queue for check-in. The queue wasn't even long and we wouldn't mind waiting, but one counter staff promptly opened a station to check us in. In less than 5, we're happily in our room - 830 overlooking pool (well, I forgot to ask what's other view options) 2. In the room, sanitiser and alcohol wipes were provided for guests, just in case cautious guests want to do extra cleaning (we did!). And it was really good because I forgot to bring one 3. The breakfast. I had to agree with other reviews that their breakfast choices were really awesome and ample, no prob if you want Chinese, Asian or western. You won't starve. But TBH i had mostly coffee only, and few bites of buns and porridge (so not much comments on taste). And thumbs up for the cafe staff for sending me coffee again on my second trip down even though it's the end of breakfast session. Thank you! 4. Facilities. I don't know bout others cos I used only gym, and I must said it's a must-go! Feel like a clubhouse, and you get to do your workout overlooking some greens. Feedback? There's one really I couldn't be not sharing, as this is kinda important amidst covid threat. Upon our arrival for breakfast, we were shown to a table, where it had been set. While we were sitting down, a kind gentleman next table called for a waiter asking him to change the plates and utensils for us, saying someone had been using them earlier before us but it wasn't taken away yet! We were kinda shocked (imagine if the guy wasn't there to tell) and even after it was replaced, we got paranoid and asked to change my mum's set as well. That probably explained why I had little appetite you see. Overall? I would really love to go back, but I'll always request for a change on anything that's set without me seeing it first

      Reviewed January 05, 2021
      12345
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