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Somerset Bencoolen Singapore (SG Clean Certified)
Somerset Bencoolen Singapore (SG Clean Certified)
Somerset Bencoolen Singapore (SG Clean Certified)
Somerset Bencoolen Singapore (SG Clean Certified)
Somerset Bencoolen Singapore (SG Clean Certified)
Somerset Bencoolen Singapore (SG Clean Certified)
Somerset Bencoolen Singapore (SG Clean Certified)

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8.4

Excellent

1,349 reviews

1,349 reviews

Housekeeping44
Breakfast15
Children's activities11
See map

8.7

Excellent

Location rating score

Excellent location - Inside city center
Popular neighborhood
Exceptional for walking
Walkable places
Bencoolen Mosque

50 m

Action Theatre

100 m

Art-2

120 m

Sunshine Plaza

130 m

Campers Corner Outdoor Outfitters

130 m

Popular landmarks
Orchard Road

1.4 km

Singapore Flyer

1.8 km

Sands Skypark Observation Deck

2.0 km

Chinatown

2.1 km

Cloud Forest

2.4 km

Closest landmarks
V Hotel Pool

40 m

Renxin Traditional Chinese Medicine

100 m

Bencoolen Underground Mall

170 m

New2U Thrift Shop

170 m

The league gym

190 m

Somerset Bencoolen Singapore (SG Clean Certified)

51 Bencoolen Street, Bugis, Singapore, Singapore, 189630 - See map

Make your best journey to Singapore with the promised standard of SG Clean, and enjoy free Wi-Fi in all rooms. Strategically situated in Bugis, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Gardens By The Bay East. Rated with 4 stars, this high-quality property provides guests with access to fitness center and outdoor pool on-site.

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Highlights

Located in heart of Singapore

Check-in [24-hour]

Airport transport

Excellent breakfast

150 meters to public transportation

Ascott Cares

Our Commitment to Wellness, Cleanliness and Sustainability

Staff Vaccination
Hygiene Plus
100% of staff fully vaccinated

100% of on-site staff have received all necessary vaccination shots for COVID-19.

Facilities

Transport to airport

Car park

Complimentary WIFi in all rooms

Front desk [24-hour]

Swimming pool [outdoor]

Golf course [on-site]

Check-in/out [express]

Luggage storage

Your dates are popular among travelersUsers are booking a place in Singapore every 1 minutes on Agoda.com
Value for money8.3
Distance to city center1km
Location rating8.7
Nearest airportSeletar Airport (XSP)
Distance to airport13.1 km

Rooms available at Somerset Bencoolen Singapore (SG Clean Certified)

Very good
Room comfort & quality

8

Two-Bedroom Deluxe
...
  • Room size: 72 m²/775 ft²
  • City view
  • 1 king bed & 1 queen bed
Enter dates to see prices
One-Bedroom Deluxe
...
  • Room size: 45 m²/484 ft²
  • City view
  • 1 king bed
Enter dates to see prices
2-Bedroom Premier Apartment
...
  • Room size: 81 m²/872 ft²
  • City view
  • 1 king bed & 1 queen bed
Enter dates to see prices
1-Bedroom Premier Apartment
...
  • Room size: 52 m²/560 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Apartment 1-Bedroom Deluxe
...
  • Room size: 45 m²/484 ft²
Enter dates to see prices
APARTMENT 3-Bedroom Premier
...
  • Room size: 28 m²/301 ft²
Enter dates to see prices
One Bedroom Deluxe Residence
...
  • Room size: 45 m²/484 ft²
Enter dates to see prices
Premier Room, 2 Bedrooms(1 King Bed and 1 Queen Bed)
...
  • Room size: 81 m²/872 ft²
Enter dates to see prices
Master Suite Ocean View
...
  • Room size: 81 m²/872 ft²
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Master Suite Ocean View King - All Inclusive
...
  • Room size: 45 m²/484 ft²
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Somerset Bencoolen Singapore (SG Clean Certified)?

Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Somerset Bencoolen Singapore (SG Clean Certified)?

Somerset Bencoolen Singapore (SG Clean Certified) is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 86 SGD. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. Parking is available for a fee of 28 SGD per day. Self-parking is conveniently available at the hotel. If you're looking for an easy way to get around Singapore with private transportation, the hotel can arrange taxi service.

Is breakfast offered at Somerset Bencoolen Singapore (SG Clean Certified)?

Children can enjoy breakfast at no additional charge. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

Can special events be hosted at Somerset Bencoolen Singapore (SG Clean Certified)?

End your big event day with special turn-down service to celebrate your special occasion, flower petals are available upon request.

Can business events be hosted at Somerset Bencoolen Singapore (SG Clean Certified)?

can accommodate up to 0 people.

What is the smoking policy at Somerset Bencoolen Singapore (SG Clean Certified)?

Somerset Bencoolen Singapore (SG Clean Certified) does not permit smoking in any of its rooms or indoor areas.

What is the closest train, metro, or bus station to Somerset Bencoolen Singapore (SG Clean Certified)?

The closest train, metro, or bus station is Bencoolen MRT Station, 110 m away from Somerset Bencoolen Singapore (SG Clean Certified).

What restaurants are nearby Somerset Bencoolen Singapore (SG Clean Certified)?

Somerset Bencoolen Singapore (SG Clean Certified) is located in Bugis, famous for good restaurants such as Le Bistrot de l'Olive, Pu3 Restaurant and Komadori.

What popular shopping places are close to Somerset Bencoolen Singapore (SG Clean Certified)?

Shopping options in Somerset Bencoolen Singapore (SG Clean Certified)’s Bugis neighborhood include Art-2, Sunshine Plaza and New2U Thrift Shop.

What are popular attractions near Somerset Bencoolen Singapore (SG Clean Certified)?

Somerset Bencoolen Singapore (SG Clean Certified) is located in Bugis area, which is famous for attractions such as Arab Street, Sultan Mosque and Haji Lane.

What popular natural sightseeing spots are close to Somerset Bencoolen Singapore (SG Clean Certified)?

Somerset Bencoolen Singapore (SG Clean Certified) is located within Bugis, which makes it conveniently close to natural sights including Teak, Yellow Rain Tree (Samanea saman ‘Yellow’) and Angsana.

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Explore the neighborhood

What people love about Somerset Bencoolen Singapore (SG Clean Certified)

  • 8.8

    Excellent
    Spaciousness

    "What I love the most about this hotel is the spacious room."

    Jeff

    |

    June 19, 2022

  • 7.6

    Very good
    Cleanliness

    "Clean room."

    ELLEN

    |

    June 8, 2022

  • 9.6

    Exceptional

    "Central to all the key areas of visit for travellers."

    Haron

    |

    June 8, 2022

Overall rating:

8.4

Excellent
1,349 reviews
Cleanliness
8.4
Facilities
8.0
Location
8.7
Read all reviews >
What travelers say they love:
There was also a kitchen, a common dining area.
Mui from Singapore
Family with older children
More about Somerset Bencoolen Singapore (SG Clean Certified)

More about Somerset Bencoolen Singapore (SG Clean Certified)

Somerset Bencoolen Singapore (SG Clean Certified)

Somerset Bencoolen Singapore (SG Clean Certified) is the perfect choice for travelers who want to take in the sights and sounds of Singapore. Experience an urban escape in Singapore with a stay at Somerset Bencoolen Singapore (SG Clean Certified), with its exceptional location right in the city center.
The facilities and services provided by Somerset Bencoolen Singapore (SG Clean Certified) ensure a pleasant stay for guests. Post your pictures and answer your emails whenever you want, with the hotel's free Wi-Fi internet access. Pre-plan your rides to and from the airport with the hotel's easy to book transportation services. The hotel provides taxi services to help you find what you want in Singapore.
Parking is always available, provided by the hotel for their driving guests. While lodging at this wonderful hotel, the helpful staff at the front desk can assist you with multiple services that include concierge service, express check-in or check-out, luggage storage and safety deposit boxes. The hotel's on-site laundromat, dry cleaning service and laundry service help you keep your favorite travel outfits clean so you can pack less. In-room conveniences include daily housekeeping, so you can relax and enjoy your stay.
The hotel is entirely non-smoking, ensuring a clean air environment.
Experience high-quality room facilities during your stay at Somerset Bencoolen Singapore (SG Clean Certified). The hotel provides air conditioning in some rooms for the benefit of guests. The multiple room layout options at Somerset Bencoolen Singapore (SG Clean Certified) include rooms with separate living room and balcony or terrace. Some selected rooms have daily newspaper and cable TV to keep guests entertained.
The hotel also provides guests with a refrigerator and bottled water in some rooms. Somerset Bencoolen Singapore (SG Clean Certified) also provides a hair dryer and toiletries in bathrooms for select rooms.


Dining and things to do

To fill your days, be sure to check out the fantastic facilities offered at Somerset Bencoolen Singapore (SG Clean Certified). The hotel's on-site pool invites you every day for a cooling dip or a few refreshing laps. For those who hate to miss a workout, a trip to the hotel's fitness facility will keep you fresh and healthy.


Around the property

Take some time to explore Singapore. The most well-known nearby local attraction is Singapore Flyer which is located just about 1.7 km away. Pose in front of Sands Skypark Observation Deck located 1.9 km away, and you can always show your friends the time you went to Singapore.

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Amenities and facilities
Very good
Facilities

8

Most talked about facilities

Breakfast

39 mentions

Housekeeping

28 mentions

Swimming Pool

17 mentions

Food & Dining

7 mentions

Languages spoken

  • English
  • Chinese [Mandarin]
  • Malay

Internet access

  • Complimentary WIFi in all rooms
  • Internet [LAN]
  • Internet services
  • Wi-Fi [portable rental]
  • Wi-Fi in public areas

Things to do, ways to relax

  • Exercise area
  • Golf course [on-site]
  • Swimming pool [outdoor]

Cleanliness and safety

  • Anti-viral cleaning products
  • Body thermometer
  • Cashless payment service
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Hand sanitizer
  • Hotel room service app
  • Hot water linen and laundry washing
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Sterilizing equipment
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Kitchen

Services and conveniences

  • Air conditioning in public area
  • Concierge
  • Contactless check-in/out
  • Daily cleaning
  • Dry cleaning
  • Elevator
  • Food delivery
  • Invoice provided
  • Laundromat
  • Laundry service
  • Luggage storage
  • Safety deposit boxes
  • Smoke-free property
  • Smoking area
  • Terrace

For the kids

  • Babysitting service
  • Swimming pool [kids]

Access

  • CCTV in common areas
  • Check-in/out [express]
  • Check-in [24-hour]
  • Exterior corridor
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms

Getting around

  • Parking [paid]
  • Taxi service
  • Transport to airport

Available in all rooms

  • A/C
  • Complimentary drinking water
  • Desk
  • Hair dryer
  • Individual air conditioning
  • Iron and ironing board
  • LAN Internet in room [free]
  • Lock box in room
  • Microwave
  • Non-smoking
  • Phone
  • Refrigerator
  • Sofa
  • TV [flat screen]
  • Wi-Fi [complimentary]
Location
51 Bencoolen Street, Bugis, Singapore, Singapore, 189630
Excellent
Location

8.7

Airports

  • Seletar Airport (XSP)
    13.1 km 20 min drive
  • Singapore Changi Airport (SIN)
    17.3 km 24 min drive

Public transportation

  • Bencoolen MRT Station
    120 m 1 min walk
  • Bras Basah MRT Station
    270 m 4 min walk

Hospital or clinic

  • Renxin Traditional Chinese Medicine
    100 m

Shopping

  • Orchard Road
    1.4 km

Convenience store

  • 7 Eleven
    180 m 5 min drive

Cash withdrawal

  • ATM
    190 m 6 min walk
What's nearby

Popular landmarks

  • Orchard Road
    1.4 km
  • Singapore Flyer
    1.8 km
  • Sands Skypark Observation Deck
    2.0 km
  • Chinatown
    2.1 km
  • Cloud Forest
    2.4 km
  • Gardens By The Bay East
    2.5 km
  • Singapore Botanic Gardens
    4.2 km
  • National Orchid Garden
    4.2 km
  • Night Safari
    13.3 km
  • Singapore Zoo
    13.3 km

Nearby landmarks

  • V Hotel Pool
    40 m
  • Bencoolen Mosque
    50 m
  • Action Theatre
    100 m
  • Renxin Traditional Chinese Medicine
    100 m
  • Bencoolen MRT Station
    120 m
  • Art-2
    120 m
  • Sunshine Plaza
    130 m
  • Campers Corner Outdoor Outfitters
    130 m
  • PoMo
    150 m
  • Bencoolen Street
    150 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds vary by room. Please check each room's capacity for details.

All children are welcome.

Children 0-1 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 2 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • Baby cot is available at no additional charge and is subject to availability.
  • The minimum age required to check in is 21 years.
  • Housekeeping is done daily except on Sundays and public holidays.
  • Hen and stag parties are not accepted.
  • Minimum length of 7 consecutive nights stay apply at the property.
  • Rental of pocket Wi-fi is available at the property. Charges may apply.
  • Please be informed that this property is undergoing refurbishment. There will be ongoing renovation works on weekdays from 9am to 6pm, and do expect some noise disturbance. The serviced residence remains operational and facilities such as the swimming pool and gym are open with safe measures. For the time being, children’s playground and playroom are temporarily closed. We apologise for any inconvenience.
  • The main guest must to be at least 18 years old to check-in.
    The main guest 17 years old and under will not to be accepted for the check-in.
  • With effect from 1 February 2022, Vaccinated-differentiated Safe Management Measures (VDS) in Singapore will be expanded to cover leisure guests in hotels. Only fully vaccinated individuals will be able to check in to the hotel to stay. This does not apply to children 12 years or under.
  • When booking 6 or more rooms, special policies may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from15:00
  • Check-out until12:00
  • Reception open until23:59

Getting around

  • Airport transfer fee86 SGD
  • Distance from city center1km
  • Travel time to airport (minutes)30

The property

  • Non-smoking rooms/floorsyes
  • Number of bars/lounges0
  • Number of floors12
  • Number of restaurants0
  • Number of rooms 110
  • Room voltage240
  • Year property opened2004

Parking

  • Daily parking fee28 SGD
Property announcements

This property may accept guests arriving via Air Travel Pass (ATP), Reciprocal Green Lane (RGL), and Vaccinated Travel Lane (VTL). Guests issued with Stay-Home-Notices cannot be accommodated.

The property is undergoing renovation from1 April 2022 to 30 June 2022 (Monday – Saturday from 9 am to 7 pm) There will be some areas affected by the noise during this time. Some facilities and services may not be available during this period.

The property is undergoing renovation from1 April 2022 to 30 June 2022 (Monday – Saturday from 9 am to 7 pm) There will be some areas affected by the noise during this time. Some facilities and services may not be available during this period.

Please be informed that there is ongoing refurbishment works at the property vicinity with expected completion by Q3 2022. The refurbishment works will take place on Mondays to Saturdays from 9am to 7pm with some noise disturbance. The serviced residence remains operational with facilities such as the swimming pool and gymnasium will be open with safe management measures. We apologise for any inconvenience caused.

Reviews of Somerset Bencoolen Singapore (SG Clean Certified) from real guests

Provided by verified guests of Agoda
8.3
/
10
Cleanliness8.4
Facilities8.0
Location8.7
Room comfort and quality8.0
Service8.5
Value for money8.3
High score for Singapore
Rating
9+ Exceptional (131)
8-9 Excellent (79)
7-8 Very Good (99)
6-7 Good (36)
<6 Below Expectation (42)
Time of the year
Mar - May (101)
Jun - Aug (102)
Sep - Nov (78)
Dec - Feb (106)
All guests (669)
All room types
All languages

Show reviews that mention 

Showing 387 verified guest comments
12345
9.2
Exceptional
Sari from Indonesia
Family with young children
One-Bedroom Deluxe
Stayed 4 nights in November 2018

excellent hotel for family”

i stayed for 4 nights at somerset and it have been wonderfull. i stayed in 1 bedrom deluxe with 3 young children (6,3,1 yo). with the king bed (180x200), living room with a sofa, fully equipped kitchen (electric stove, microwave, toaster, electric pot, plate, bowl, spoon, etc), they even provide you with dishwasher liquid and sponge. location just right in front of MRT bencoolen exit A, halal food just below the hotel. there is "putri" restoran that sell "padang" food and also accross the street we can find halal resto "sumber ayam" at the food republic food court. 7-11 also accross the street. Bugis jus 15min (30min small walk with children). taxi available in front of the hotel. we check out at 06.00 in the morning and there is a taxi in front of the taxi shelter in front of the hotel. overall its a very convenient stay and we will be back again if we ever go to singapore.

Reviewed November 13, 2018

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Dear Sari, Greetings! Thank you for choosing our centrally located serviced residence for your holiday in Singapore and for your positive feedback. We are delighted your family and you had enjoyed most aspects of your stay with us and found our strategic location with many eateries, Bencoolen MRT station, a taxi rank just in front of our property and many shops nearby convenient for your family and you, especially since your adorable children are under the age of 7. It brings us so much joy to learn you shall be returning to stay with us again and we earnestly look forward to welcoming your lovely family and you back. Thank you for giving us the great privilege and pleasure of being of service to you. Kind regards, Cynthia Lim, Resident Relations Manager

Responded November 15, 2018
Somerset Bencoolen Singapore (SG Clean Certified)
9.6
Exceptional
Ariel from Philippines
Family with young children
One-Bedroom Deluxe
Stayed 4 nights in May 2019

Excellent Location!”

Great hotel staff. Our compliment to Sham. MRT Bencoolen is a minute walk away. Bus stop is 2-minute walk. Taxi in front. Food Republic, 7-Eleven and A money chnager are in the opposite road. Clean room. Coffee, tea and toiletries replenished daily. Complete cooking and kitchen facilities. Breakfast selection are enough to fill your tummy. There's a walking distance mall, Parklane. Thank you Somerset Bencoolen for being part of our awesome stay in Singapore!

Reviewed May 31, 2019

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Dear Ariel, Greetings from your friendly team at Somerset Bencoolen! Thank you for choosing our centrally located serviced residence and for your positive feedback. We are delighted you enjoyed most aspects of your stay with us and found our central location convenient and ideal for your holiday here. All of us are truly humbled and grateful for your lovely compliment for our service as it inspires us to always provide the highest level of service in our industry. We sincerely hope you will now make Somerset Bencoolen your choice lodging whenever you are in Singapore and that you will contact us if there is anything we may assist you with. Thank you for giving us the great privilege and pleasure of being of service to you. All of us at Somerset Bencoolen earnestly look forward to welcoming you back. Kind regards, Cynthia Lim, Manager, Social Media and Partnerships

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Somerset Bencoolen Singapore (SG Clean Certified)
9.3
Exceptional
Madiha from Pakistan
Family with young children
One-Bedroom Deluxe
Stayed 9 nights in April 2012

Perfect location and value for money”

Very clean and tidy rooms, pleasant decor, exceptional customer service

We really enjoyed our stay at Somerset Bencoolen. The location is perfect whether your travelling with small children or alone. The bus stop and MRT are 5 mins walking distance. A 7-11 across the street, the pick up point for singapore zoo and other sight seeing buses is also 7 mins away. The staff are extremely helpful. The rooms are very clean and the decor is also pleasant. Some guests have complained about the construction - it really isnt that noisy if you keep the windows shut.

Reviewed May 06, 2012

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10.0
Exceptional
Joycelyn from United Kingdom
Family with young children
One-Bedroom Deluxe
Stayed 5 nights in October 2018

Excellent Memories ”

Somerset Bencoolen did not fail to provide me and my daughter a wonderful experience when we travelled to Singapore. The rooms are big enough for family but we needed a kitchen and dining area to cook and that is a big plus. The included breakfast is superb and my daughter liked the varieties of breakfast menu. We stayed 5 days but sadly unable to enjoy the pool as we were always outside exploring but I would be happy to come and check in again on our visit. Money's worth. Customer services is excellent. Location is best and accessible to everywhere. Very happy mom and daughter!

Reviewed April 22, 2019

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Dear Joycelyn, Greetings from your friendly team at Somerset Bencoolen! Thank you for choosing our serviced residence for your recent holiday in Singapore and for your feedback. We are delighted your lovely family and you enjoyed all aspects of your stay with us and have excellent memories of your stay with us. It is definitely a boost every time we receive positive reviews like this as it truly inspires all of us to constantly strive for excellence and provide the best services, facilities and products in our industry. Thank you for giving us the great privilege and pleasure of being of service to your lovely family and you. We earnestly look forward to welcoming you back. We are at your service. Your valued support and trust are much appreciated. Kind regards, Cynthia Lim, Manager, Social Media and Partnerships

Responded April 24, 2019
Somerset Bencoolen Singapore (SG Clean Certified)
8.7
Excellent
ANH from Vietnam
Family with young children
One-Bedroom Deluxe
Stayed 3 nights in September 2009

Valuable and Memorable Stay”

Good location. Near metro station and shopping centers. Nice staff.
Buffet breakfast is almost the same everyday. There are not many dishes to choose. There is no tooth brush, so you have to prepare it.

It is really a right choice staying at Somerset Bencoolen Residence. The hotel located in a perfect location, in the heart of the financial district. There is good food court nearby the Hotel, where you can find good fresh Vietnamese food as well as Indian food, etc. 7 Eleven store is only 7 minutes walk from the Hotel. There is a cooking corner in the room, so we find it really convenient for our family with kids. The room is not large enough so we requested for extra beds. There is a swimming pool at the top floor so my children really enjoyed it. The only pity thing is we forgot a small thing (a medical tool for teeth) at the hotel but the hotel couldn't find it. Possibly the house-keeper throw it away as she didn't know what is was.

Reviewed September 11, 2009

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9.2
Exceptional
Aung
Family with young children
Two-Bedroom Deluxe
Stayed 4 nights in November 2017

A conveniently located Apartment in the heart of Singapore”

Somerset Bencoolen is located in a good spot in the heart of Singapore. Very friendly and obliging staff. Complimentary continental breakfast was just right. There is Grab terminal box at the lobby from which once can call Grab taxi conveniently. WiFi was very good. It is a home away home for travelling families.

Reviewed November 06, 2017

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Dear Valued Resident, Greetings from your friendly team at Somerset Bencoolen! Thank you for choosing our serviced residence and for letting us know you have been very satisfied with your stay. We are delighted you had enjoyed most aspects of your stay with us and our spacious and fully-equipped 2-bedroom Deluxe apartment was ideal for your family’s stay requirements. All of us sincerely hope Somerset Bencoolen will be your home away from home whenever your travels bring you back. Thank you for giving us the great privilege and pleasure of being of service to your lovely family and you. We earnestly look forward to welcoming you back and being of service to you again. We truly appreciate your valued support. Kind regards, Cynthia Lim, Resident Relations Manager

Responded November 07, 2017
Somerset Bencoolen Singapore (SG Clean Certified)
8.8
Excellent
Charles from Singapore
Business traveler
One-Bedroom Deluxe
Stayed 4 nights in July 2018

Charles (Philippines)”

This is now one of my preferred hotel in Singapore. Excellent location - very accessible, Bencoolen MRT station is just opposite of the hotel, near Bugis and Clark Quay. Worth to mention is its spacious room. If you're looking for value of money, maybe you should try to check this out. Well, its still vital to do your own research, which i actually did, and i ended up here.

Reviewed July 26, 2018

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Dear Charles, Greetings from your friendly team at Somerset Bencoolen! Thank you for choosing our serviced residence and for letting us know our serviced residence is now one of your preferred lodging choice in Singapore. We are delighted you enjoyed most aspects of your stay with us and have been impressed with the spaciousness of our apartments. All of us are also thrilled to learn you have found our central location very convenient and we sincerely hope you managed to explore the surrounding areas during your stay with us. If not, we would be most happy to share with you an itinerary on the must-see attractions and hidden gems in the area. It has been our great pleasure to have been of service to you and all of us earnestly look forward to welcoming you back for more enjoyable and comfortable stays at Somerset Bencoolen whenever your travels bring you back. We are at your service. Thank you. Kind regards, Cynthia Lim, Resident Relations Manager

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Somerset Bencoolen Singapore (SG Clean Certified)
10.0
Exceptional
Sandra from Philippines
Couple
One-Bedroom Deluxe
Stayed 3 nights in April 2018

I 😍 Somerset Bencoleen!!!”

We stayed for 4 days and 3 nights. Had a wonderful stay!!! Everything was superb!!! Bar and Restaurants are everywhere in the area 😍Our room was super clean. I super love the SURPRISE and Gifts from Somerset Bencoleen for our 20th Anniversary 😍😍😍 Again thank you so much 😍😍😍 We'll definitely stay in Somerset Bencoleen whenever we visit Singapore 😍😍😍

Reviewed May 18, 2018

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Dear Sandra, Greetings from your friendly team at Somerset Bencoolen and Happy 20th Anniversary! Thank you for choosing our serviced residence and for awarding a perfect rating for your recent stay with us. All of us are delighted you had a wholly enjoyable and comfortable stay with us. We are also heartened to learn our central location is to your liking too. All of us are truly humbled and grateful for your lovely compliments for our service as your kind compliments inspire us to always provide the highest level of service in our industry. It has been our great privilege and pleasure to have been of service to you and all of us earnestly look forward to welcoming you back for more enjoyable and comfortable stays. We are at your service. Thank you for your valued support and all of us sincerely wish your loving husband and you a lifetime of blessed anniversaries. Kind regards, Cynthia Lim, Resident Relations Manager

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Somerset Bencoolen Singapore (SG Clean Certified)
9.2
Exceptional
Ilya from Israel
Family with young children
Two-Bedroom Deluxe
Stayed 4 nights in September 2018

Very good family accommodation ”

Well, when booked this hotel I actually didn't realize there are two Bencoolens there: the hotel and a "serviced apartments" which I luckily booked. We got a 2-bedroom (plus living room) apartment, with complete kitchen and two bathrooms. The apt is little bit shubbed and some ceiling paint would help, but all the rest is very good: spacious, clean, comfortable. The kind-of-buffet breakfast is very basic, but if you are not too spoiled you will not leave hungry. The real advantages are: very good location (the taxi stand in front of the hotel, MRT station is less than 1 min walking, main attractions are in 10-15 min waling distance), the pool (including jaccuzi and toddler's pool) and kids playground on a top of the 12th floor, nice patio on the 5th floor. My conclusion : very good accommodation for budget famiky travelers!

Reviewed September 28, 2018

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Dear Ilya, Greetings from your team at Somerset Bencoolen! Thank you for choosing our strategically located serviced residence for your recent family holiday in Singapore. All of us are thrilled to learn you enjoyed your stay with us and have found our spacious 2-bedroom apartment comfortable and ideal for your family’s stay requirement. Kindly be assured we are truly appreciative of your valuable and candid feedback on the condition of this property and we assure you our management is embarking on improvement plans for this property and works are expected to be starting in mid-2019. It has been our great privilege and pleasure to have been of service to your lovely family and you. All of us earnestly look forward to welcoming you back for more enjoyable and comfortable stays. We are at your service. Thank you for your valued support. Kind regards, Cynthia Lim, Resident Relations Manager

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Somerset Bencoolen Singapore (SG Clean Certified)
10.0
Exceptional
Ram from United States
Couple
One-Bedroom Deluxe
Stayed 3 nights in February 2019

Extremely Good location”

I was deeply impressed with the location and cleanliness of Somerset Bencoolen. The staff was very cooperative. The checkin was very without any hassles at late night hours 02.30 AM. I will certainly recommend my friends.

Reviewed March 04, 2019

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Dear Ram, Greetings from your team at Somerset Bencoolen! Thank you for choosing our centrally located serviced residence and for your heart-warming feedback. All of us are delighted you had a wholly enjoyable and comfortable stay with us. It definitely brings us much joy and inspiration to learn you shall be recommending our residence and we are truly thankful for your kindness. We sincerely hope you will now make our residence your choice lodging whenever your travels bring you back to our friendly shore. It has been our great privilege and pleasure to have been of service to you and all of us earnestly look forward to welcoming you back for more enjoyable and comfortable stays. We are at your service. Thank you for your valued support. Kind regards, Cynthia Lim, Resident Relations Manager

Responded March 04, 2019
Somerset Bencoolen Singapore (SG Clean Certified)
8.0
Excellent
Ma from Philippines
Family with young children
One-Bedroom Deluxe
Stayed 10 nights in April 2017

If you're looking for convenience, this is your hotel”

Got a great deal for this hotel, FREE breakfast and FREE use of handyphone with internet. The room is big, it has a kitchen and living room. They restock the FREE bottled water, coffee , tea, shampoo and soap everyday. The firm bed could fit 3 people, and they have soft pillows. The buffet breakfast main courses though few, they change it everyday and is quite ample to start your day. I love the pool and jacuzzi. The reception staff is always ready to help, especially the Filipino Guy Lee. The Dhoby Ghaut Station is just walking diatance, Bras Basas station is just across the street and upon completion Bencoolen station is just in front of the hotel. Bugis shopping haven and a lot of museums and points of interests are walking distance away! How convenient is that? Only cons is that the decor is pretty dated and they could use a renovation.

Reviewed May 06, 2017

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Dear Ma, Greetings from your friendly team at Somerset Bencoolen Singapore! Thank you for choosing our serviced residence for your holiday in Singapore and for your positive feedback. We are delighted you had enjoyed most aspects of your stay with us and had found our location ideal and convenient. We truly appreciate your valuable and candid feedback on this property and assure you our management is working with the relevant persons on improvement plans. . It has been our great pleasure to have been of service to you and all of us earnestly look forward to welcoming you back for more enjoyable and comfortable stays. We are at your service. Thank you for your valued support. Kind regards, Cynthia Lim, Resident Relations Manager

Responded September 27, 2017
Somerset Bencoolen Singapore (SG Clean Certified)
8.8
Excellent
agung from Indonesia
Family with young children
One-Bedroom Deluxe
Stayed 3 nights in March 2018

3 days visit to singapore”

Hotel location is perfect, right in front of MRT station DT 21..Bugis street/junction & Kampung Arab/kampung Glam are also nearby, less than 1km walk i suppose..there is mosque on the right side of the building & malay restaurant on left side, which is just perfect for me.. Hotel room is spacious(1 bedroom apt),perfect for traveller with 3 kids for me..next time i travel to singapore, i surely back to this hotel but i will take 2 bedrooms apt.

Reviewed April 03, 2018

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Dear Agung, Greetings from your friendly team at Somerset Bencoolen! Thank you for choosing our serviced residence for your recent holiday in Singapore and for your heartwarming feedback. We are delighted your lovely family and you had enjoyed most all aspects of your stay with us and found our spacious apartment, strategic location and facilities ideal for travelling with your children. It brings us so much joy to learn you shall be returning to stay with us again and we earnestly look forward to welcoming your lovely family and you back. We are at your service. Thank you for giving us the great privilege and pleasure of being of service to you. Thank you for your valued support and trust. Kind regards, Cynthia Lim, Resident Relations Manager

Responded April 10, 2018
Somerset Bencoolen Singapore (SG Clean Certified)
10.0
Exceptional
Kimmy from Singapore
Business traveler
Two-Bedroom Deluxe
Stayed 17 nights in October 2013

Fantastic! Comfortable! Easy to Travel Around”

Friendly & informative staffs and free breakfast included, easy access to public transport

Fantastic, would recommend people who need easy access around town to stay in Somerset Bencoolen. Staffs are very helpful, friendly and nice. Pleasant stay.

Reviewed November 06, 2013

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8.4
Excellent
Brady from Malaysia
Family with young children
One-Bedroom Deluxe
Stayed 2 nights in November 2018

A Bit Old But Excellent Location & Service”

Situated right in the heart of the city in between Orchard Road shopping and CBD area. Lots of cafes, pubs and eateries around. Bencoolen MRT Station is a stone throw away. But finding the hotel is a bit tricky for 1st timers as the entrance of the hotel is not that clear at road level. Car park entrance is located behind the hotel. You need to take a lift which is separated from the hotel to ground floor to make your way to the hotel lobby. No direct entry to the hotel lobby from the carpark. To safe the hassle, you can get help from the hotel porter to help with the luggage. Hotel staffs are helpful and friendly. The room is a bit tired and dated but very well equipped, especially the kitchen. Clean in most areas except that the aircons need cleaning. Breakfast has limited selection but is alright for this type of service apartment. Pool is not bad for a place like this with main pool along with a children pool. I will definitely stay at this place again. Thumbs up!

Reviewed December 05, 2018

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Dear Brady, Greetings from your friendly team at Somerset Bencoolen and thank you for choosing our serviced residence. All of us are delighted you had an enjoyable and comfortable stay with us and our spacious apartment was ideal for your stay requirements. We truly appreciate your valuable and honest feedback on the condition of this property and we sincerely apologise for any disappointment caused to you. We would like to assure you our management is currently working with the relevant persons on improvement plans for this property and works shall commence next year. Despite this slight detraction in your stay with us, we are very grateful and humbled by your gracious compliment for our service and assurance you shall return to stay with us again. It has been our great pleasure being service to you and all of us earnestly look forward to welcoming you back for more enjoyable and comfortable stays. We are at your service. Kind regards, Cynthia Lim, Resident Relations Manager

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Somerset Bencoolen Singapore (SG Clean Certified)
7.6
Very good
Jennifer from Philippines
Family with young children
One-Bedroom Deluxe
Stayed 3 nights in February 2017

Would come back again”

Reception staffs were courteous. Plenty of room for our 1yo to walk around. Handy mobile phone was very helpful. Helped us made our way through and around the city. Water from bathtub leaked on the bathroom floor. Pool area was unkempt. From airport tell the taxi driver 51 Bencoolen. He was not familiar with Somerset Bencoolen alone. Fare was S$25.50, weekday, 7pm. To airport, the staff called a taxi for us. S$18.90, Sunday, 7am. Overall, we had a lovely stay and would definitely book here again.

Reviewed February 15, 2017

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Dear Jennifer, Greetings from your friendly team at Somerset Bencoolen! Thank you for choosing our centrally located serviced residence for your recent family holiday in Singapore and for your positive feedback. We are delighted you had enjoyed your stay with us. All of us are truly humbled and grateful for your lovely compliment for our service as it inspires us to always provide the highest level of service in our industry. It brings us so much joy to learn you shall be returning to stay with us again and we earnestly look forward to welcoming your wife and you back. Thank you for giving us the great privilege and pleasure of being of service to your family and you. Kind regards, Cynthia Lim, Resident Relations Manager

Responded September 28, 2017
Somerset Bencoolen Singapore (SG Clean Certified)
9.3
Exceptional
Hansong from China
Family with young children
One-Bedroom Deluxe
Stayed 8 nights in October 2013

Strongly recommended for couples or family ”

Excellent location, Good room services, Friendly staffs, Surprising rooftop swimming pool

Excellent location near foodcourt, restaurant, supermarket, shopping mall, and subway. My wife and I with our 16 months babygirl had nice experience with the service apartment. The construction noise is not a big problem to us, as we were given a room facing the city at the opporsite side. The breakfast is basic western food. The hotel is very clean and terrace garden at the 5th floor is quite nice, and we had a good time at the rooftop swimming pool small but with nice city views. The staffs are very friendly and helpful, giving us a feeling of at home. The one bedroom deluxe we had is beyond our expectation. We actually invited our friends to visit us and had a nice gathering at the living room. We use the kichen a lot to cook for the baby. For sure we will stay in the same apartment next time in Singapore.

Reviewed October 14, 2013

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8.0
Excellent
Raihan from Indonesia
Family with teens
Two-Bedroom Deluxe
Stayed 3 nights in December 2012

Lovely Hotel and Great Location”

near to mrt station and 24 hrs food stall

its very hard to find a suitable hotel over the weekend. however, somerset bencoolen was our choice because its nearby to mrt station and food stall. we choose apartment with 2 rooms. the scene was nice and swimming pool was awesome. however, we cannot use our bathtub. overall, its awesome.

Reviewed December 13, 2012

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9.7
Exceptional
Michael from United States
Business traveler
One-Bedroom Deluxe
Stayed 22 nights in May 2013

Perfect central apartment ”

Location, staff, breakfast

I stayed here for three weeks working at Singapore Management University, and it was near perfect. The location was across the street, a block from Bras Basah MRT, very convenient, great breakfast buffet, I loved having a kitchen/living area separate from the bedroom, the staff was just lovely, laundry services worked out well, and the rooftop pool was a godsend after work. The only very minor issue is that there is construction going on in front of the hotel for a new MRT line, but this is certainly not the hotel's fault and the noise never interfered with sleep. Also, half of Singapore is under construction at any given moment so, who cares? Love this place, and will be booking as soon as I get my dates confirmed for next year's program.

Reviewed July 11, 2013

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7.6
Very good
Jerome from United States
Family with young children
Two-Bedroom Deluxe
Stayed 6 nights in August 2018

Hotel staff were great, facilities are dated”

We enjoyed our time at Somerset Bencoolen. The staff were extremely helpful and nice, and we loved how close the hotel was to the MRT station. However the room was fairly dated, the ceiling of the bathroom was damaged and had multiple layers of spackle. The breakfast was sufficient, but it wasn’t spectacular. Overall the hotel served the purpose for our family.

Reviewed August 13, 2018

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Dear Jerome, Greetings from your friendly team at Somerset Bencoolen! Thank you for choosing our serviced residence and for your positive feedback. All of us are delighted you had a pleasant stay with us and have enjoyed our service. Your heartwarming compliment for our service is very much appreciated as it inspires us to always strive to provide the best service in our industry and we assure you we shall definitely be sharing your lovely mention with every team member. It has been our great privilege and pleasure to have been of service to you. All of us earnestly look forward to welcoming you back for more enjoyable and comfortable stays. We are at your service. Thank you for your valued support. Kind regards, Cynthia Lim, Resident Relations Manager

Responded August 15, 2018
Somerset Bencoolen Singapore (SG Clean Certified)
9.6
Exceptional
Matthew from United Kingdom
Family with teens
Two-Bedroom Deluxe
Stayed 3 nights in June 2018

Excellent ”

Second time staying here this year. Good sized two bed apartment, everything as expected. Well equipped kitchen and breakfast although only limited but included in price and is adequate. MRT very close. Bencoolen (Downtown line) across the street, Bras Basah (Circle line) top of street left. Will stay again.

Reviewed June 29, 2018

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Dear Matthew, Greetings from your team at Somerset Bencoolen and welcome back! Thank you for choosing our centrally located serviced residence and for your positive feedback. All of us are delighted your lovely family and you had a wholly enjoyable and comfortable stay with us. It definitely brings us much joy and inspiration to learn you shall be returning to stay with ua again and we are truly thankful for your valued support and trust. If there is anything with your future stays, please do not heitate to let us know as we would be most happy to assist you. It has been our great privilege and pleasure to have been of service to your lovely family and you, and all of us earnestly look forward to welcoming you back for more enjoyable and comfortable stays. We are at your service. Thank you for your valued loyalty. Kind regards, Cynthia Lim, Resident Relations Manager

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Somerset Bencoolen Singapore (SG Clean Certified)
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