Experience Luxury and Convenience at Somerset Medini Iskandar Puteri
Welcome to Somerset Medini Iskandar Puteri, a luxurious 4-star hotel located in the vibrant city of Johor Bahru, Malaysia. With its prime location in the heart of Iskandar Puteri, this hotel offers a perfect blend of comfort, convenience, and style. Whether you are traveling for business or leisure, Somerset Medini Iskandar Puteri promises an unforgettable stay with its impeccable service and world-class amenities.
Step into a world of elegance as you enter the grand lobby of Somerset Medini Iskandar Puteri. The hotel boasts 310 tastefully designed rooms, each offering a sanctuary of tranquility and modern comfort. With a variety of room types to choose from, including spacious suites and cozy studios, there is an accommodation option to suit every traveler's needs.
Unwind and Have Fun at Somerset Medini Iskandar Puteri's Entertainment Facilities
At Somerset Medini Iskandar Puteri, guests can enjoy a wide range of entertainment facilities that are sure to keep them entertained throughout their stay. The hotel boasts a beautiful garden where guests can relax and soak in the serene surroundings. Whether you want to read a book, have a picnic, or simply enjoy the fresh air, the garden provides a tranquil escape from the bustling city.
For those looking for more active entertainment, Somerset Medini Iskandar Puteri also offers a fully-equipped fitness center. Guests can work up a sweat using the state-of-the-art gym equipment or join a group exercise class. Stay fit and energized during your stay while enjoying the modern facilities and friendly atmosphere.
After a day of exploring the city, guests can unwind at the hotel's outdoor swimming pool. Take a refreshing dip in the crystal-clear water or simply lounge by the poolside and soak up the sun. The pool area is surrounded by lush greenery, creating a tropical oasis where guests can relax and rejuvenate. Whether you're traveling alone, with friends, or with family, the entertainment facilities at Somerset Medini Iskandar Puteri are designed to cater to all your needs and ensure a memorable stay.
Stay Active at Somerset Medini Iskandar Puteri's Sports Facilities
At Somerset Medini Iskandar Puteri, staying active is a breeze with its top-notch sports facilities. Whether you are a fitness enthusiast or simply looking to unwind, this hotel has something for everyone.
Start your day with a workout at the well-equipped fitness center. With state-of-the-art equipment and a spacious layout, you can engage in a variety of exercises to suit your fitness goals. The 24-hour access ensures that you can exercise at your convenience, making it perfect for early birds or night owls.
After an intense workout, take a dip in the refreshing outdoor pool. Surrounded by lush greenery, this oasis offers a tranquil setting to relax and rejuvenate. Whether you prefer to swim laps or simply float along, the pool provides a refreshing escape from the bustling city.
Best of all, these sports facilities are complimentary for all guests, allowing you to maintain your fitness routine without any additional costs. So, whether you are visiting for business or leisure, make the most of your stay at Somerset Medini Iskandar Puteri and enjoy its exceptional sports facilities.
Convenience Facilities at Somerset Medini Iskandar Puteri
At Somerset Medini Iskandar Puteri, guests can enjoy a range of convenient facilities that enhance their stay. The hotel offers a laundry service, allowing guests to easily refresh their clothes during their stay. For added security, safety deposit boxes are available for guests to store their valuables. Whether you're traveling for business or leisure, staying connected is important, and Somerset Medini Iskandar Puteri provides Wi-Fi in public areas and free Wi-Fi in all rooms, ensuring guests can stay connected with ease.
In addition, the hotel features a designated smoking area for guests who smoke. For those who prefer not to smoke, the hotel offers a smoke-free environment in its rooms and other public areas. Other convenient facilities include dry cleaning services, luggage storage, and a vending machine. Guests can also find a convenience store within the hotel premises, making it easy to purchase any necessary items. With daily housekeeping, guests can expect a clean and comfortable environment throughout their stay. Somerset Medini Iskandar Puteri goes above and beyond to provide guests with a hassle-free and convenient experience.
Convenient Transport Facilities at Somerset Medini Iskandar Puteri
At Somerset Medini Iskandar Puteri, guests can enjoy a range of convenient transport facilities to ensure a hassle-free stay. The hotel offers airport transfer services, making it easy for guests to arrive or depart from the nearby airport. Additionally, for guests who prefer to drive, the hotel provides ample car parking spaces onsite, allowing them to conveniently park their vehicles. Please note that car park charges may apply.
For those who prefer not to drive, the hotel also offers a taxi service, making it effortless to explore the vibrant city of Johor Bahru. Whether you're heading to a business meeting or planning to visit popular attractions, the hotel's taxi service ensures a comfortable and efficient journey. With these transport facilities at Somerset Medini Iskandar Puteri, guests can easily navigate the city and make the most of their stay.
Indulge in Culinary Delights at Somerset Medini Iskandar Puteri
At Somerset Medini Iskandar Puteri, dining is an experience to be savored. The hotel offers a range of dining facilities that cater to all tastes and preferences. Start your day off right with a delicious breakfast buffet, featuring a wide selection of continental breakfast options. Whether you prefer a hearty meal or a light bite, there is something for everyone to enjoy.
For a delightful dining experience, head to the hotel's restaurant, where you can indulge in a variety of mouthwatering dishes. The restaurant offers a diverse menu that showcases both local and international cuisine, prepared by skilled chefs using the freshest ingredients. From flavorful Malaysian delicacies to international favorites, every dish is crafted to perfection. With its cozy ambiance and attentive service, the restaurant is the perfect place to unwind and savor a memorable meal.
With daily housekeeping services, you can rest assured that your dining area will always be clean and tidy. The hotel's dedicated staff takes care of all the details, ensuring that you can enjoy your meals in a comfortable and inviting space. Whether you are traveling for business or leisure, Somerset Medini Iskandar Puteri's dining facilities are sure to exceed your expectations and leave you craving for more.
Luxurious and Spacious Rooms at Somerset Medini Iskandar Puteri
Experience the utmost comfort and elegance at Somerset Medini Iskandar Puteri with a wide range of room offerings to suit every traveler's needs. From the cozy Studio Executive to the expansive 3-Bedroom Premier Room, each accommodation is thoughtfully designed to provide a relaxing and enjoyable stay.
Indulge in the spaciousness of the 1-Bedroom Executive and 1-Bedroom Premier rooms, both measuring 58 square meters. The 1-Bedroom Executive features 2 Single Beds, while the 1-Bedroom Premier offers a luxurious King Bed. If you are traveling with a larger group, the 2-Bedroom Executive and 2-Bedroom Premier rooms are perfect choices, offering 78 square meters of space and either 2 Single Beds or a King Bed.
For those seeking even more space and comfort, the 3-Bedroom Premier Room is the ultimate choice. Spanning 110 square meters, this room features a King Bed, a Queen Bed, and 2 Single Beds, making it ideal for families or groups of friends.
Booking your stay at Somerset Medini Iskandar Puteri through Agoda ensures that you not only get the best prices but also enjoy a hassle-free experience. With Agoda's user-friendly platform, you can easily browse through the different room types, compare prices, and make a reservation in just a few clicks. So why wait? Book your dream room at Somerset Medini Iskandar Puteri today and embark on an unforgettable stay in Johor Bahru, Malaysia.
Discover the Excitement of Gelang Patah and Legoland in Johor Bahru
Nestled in the heart of Johor Bahru, Malaysia, Gelang Patah is a vibrant town that offers a unique blend of natural beauty and modern attractions. One of the highlights of this area is Legoland, a world-renowned theme park that promises endless fun and excitement for visitors of all ages.
Legoland Malaysia Resort is a must-visit destination for families and Lego enthusiasts. This sprawling theme park features a variety of thrilling rides, interactive exhibits, and captivating shows that bring the iconic Lego bricks to life. From the adrenaline-pumping roller coasters to the intricate Lego sculptures, every corner of Legoland is designed to ignite your imagination and create unforgettable memories.
Beyond Legoland, Gelang Patah also boasts picturesque landscapes and outdoor activities. Explore the nearby Puteri Harbour, a stunning waterfront development that offers a range of dining, shopping, and entertainment options. Take a leisurely stroll along the promenade, admire the luxurious yachts, or indulge in a delicious meal at one of the waterfront restaurants.
For nature lovers, a visit to the nearby Pulai Springs Resort is a must. This enchanting resort is surrounded by lush greenery and offers a tranquil escape from the bustling city. Immerse yourself in the serene ambiance as you explore the beautiful gardens, play a round of golf on the championship courses, or pamper yourself with a rejuvenating spa treatment.
With its perfect blend of thrilling attractions and natural wonders, Gelang Patah and Legoland in Johor Bahru offer an unforgettable experience for travelers seeking adventure, relaxation, and family-friendly fun. Discover the magic of this vibrant destination and create memories that will last a lifetime.
Convenient Transportation Options from Johor Bahru Airport to Somerset Medini Iskandar Puteri
Located in the vibrant city of Johor Bahru, Malaysia, Somerset Medini Iskandar Puteri offers a comfortable and convenient stay for travelers visiting the area. When it comes to reaching the hotel from the nearest airport, there are several transportation options available.
If you are arriving at Senai International Airport, the most convenient way to reach Somerset Medini Iskandar Puteri is by taxi or private car. The journey takes approximately 30 minutes, depending on the traffic conditions. Taxis are readily available at the airport and provide a hassle-free transfer to the hotel. Alternatively, you can also pre-book a private car service for a more personalized and comfortable experience.
Another option is to take a public bus from Senai International Airport to Johor Bahru Sentral, the main transportation hub in the city. From Johor Bahru Sentral, you can either take a taxi or hop on a local bus to reach Somerset Medini Iskandar Puteri. This option is more budget-friendly but may take longer due to multiple transfers.
Overall, no matter which transportation option you choose, Somerset Medini Iskandar Puteri is easily accessible from the nearest airport, ensuring a seamless journey for guests. Whether you prefer the convenience of a taxi or the affordability of public transportation, you'll find a suitable option to reach this stylish and comfortable hotel.
Explore Exciting Attractions near Somerset Medini Iskandar Puteri
Nestled in the vibrant city of Johor Bahru, Somerset Medini Iskandar Puteri offers a convenient base for exploring some of the region's most popular landmarks and attractions. Just a stone's throw away from the hotel, you'll find Legoland Malaysia, a world-renowned theme park that promises endless fun for the whole family. Immerse yourself in the magical world of Lego and enjoy thrilling rides, interactive exhibits, and captivating shows.
For those seeking a taste of luxury and sophistication, Puteri Harbour is a must-visit destination. Located nearby, this scenic waterfront development boasts a range of upscale dining options, boutique shops, and entertainment venues. Take a leisurely stroll along the promenade, admire the stunning yachts at the marina, or indulge in a delectable meal overlooking the picturesque harbor.
If you're a golf enthusiast, Poresia Golf Club & Resort is just a short drive away from the hotel. This 18-hole championship golf course offers breathtaking views of lush green landscapes and provides a challenging game for players of all skill levels. Whether you're a seasoned golfer or a beginner looking to improve your swing, this golf club is sure to impress.
With its prime location, Somerset Medini Iskandar Puteri allows guests to easily explore other nearby attractions such as Legoland Sea Life, a fascinating underwater aquarium, and Little Play Loft Imaginative PlayGym, a fun-filled play area for children. Additionally, the hotel is conveniently situated close to Tanjung Pelepas Port, making it an ideal choice for business travelers.
No matter your interests, Somerset Medini Iskandar Puteri is perfectly positioned to offer an unforgettable stay with its proximity to these exciting landmarks and attractions. Immerse yourself in the wonders of Legoland Malaysia, indulge in the elegance of Puteri Harbour, or enjoy a round of golf at Poresia Golf Club & Resort. The possibilities for adventure and relaxation are endless!
A Culinary Adventure Awaits
Surrounded by a diverse range of dining options, Somerset Medini Iskandar Puteri is a haven for food enthusiasts. Start your culinary adventure at Restoran Chua Kee, known for its mouthwatering Chinese cuisine and signature dishes like the delectable butter prawns. For those craving authentic Malay seafood, Restoran Saujana is a must-visit, offering a wide array of freshly caught seafood prepared in traditional Malay style. Indulge in a delightful French dining experience at Les Bouchons Puteri Harbour, known for its succulent steaks and exquisite wine selection. If you're in the mood for some Western fare, head over to Meo Western Cafe, where you can savor a variety of hearty burgers, sandwiches, and pasta dishes. Whether you're a fan of local flavors or international cuisines, the surrounding restaurants near Somerset Medini Iskandar Puteri will surely satisfy your taste buds.
Shop 'til You Drop in Johor Bahru
Located in the heart of Iskandar Puteri, Somerset Medini Iskandar Puteri offers easy access to a plethora of shopping landmarks. Just a short distance away, you'll find AEON Bukit Indah, a popular shopping destination that houses a wide range of local and international brands. For movie enthusiasts, TGV Bukit Indah is a must-visit, offering the latest blockbusters in a comfortable and modern setting. Aeon Mall Bukit Indah is another shopping haven, with its extensive selection of shops, restaurants, and entertainment options. If you're looking for groceries and household essentials, Giant Hypermarket Nusa Bestari is just a stone's throw away. And for a unique shopping experience, head to Mall of Medini, a vibrant mall that boasts a variety of retail outlets, cafes, and entertainment venues. With these shopping landmarks just a short distance from Somerset Medini Iskandar Puteri, you'll have plenty of opportunities to indulge in retail therapy during your stay.
Affordable Luxury at Somerset Medini Iskandar Puteri
Experience the perfect blend of comfort, convenience, and affordability at Somerset Medini Iskandar Puteri. With an average room price of just $63, this luxurious hotel offers exceptional value for money in comparison to the average price of a room in Johor Bahru, which is $56.
At Somerset Medini Iskandar Puteri, you can indulge in a world-class hospitality experience without breaking the bank. The stylishly designed rooms are equipped with modern amenities, ensuring a comfortable stay for both leisure and business travelers. From the moment you step into the hotel's elegant lobby, you will be greeted by warm and attentive staff who are dedicated to making your stay truly memorable.
With its strategic location in Johor Bahru, Somerset Medini Iskandar Puteri provides easy access to popular attractions, shopping malls, and entertainment venues. Whether you are exploring the vibrant city or attending a business meeting, you can rest assured that you will be able to relax and unwind in the utmost comfort at an affordable price.
Lovely, Clean, and Friendly: A Perfect Stay at Somerset Medini Iskandar Puteri
Somerset Medini Iskandar Puteri in Johor Bahru, Malaysia, has received rave reviews from its satisfied guests. With its lovely, nice, and clean 3-room apartments, visitors have truly enjoyed their stay. The staff members are highly praised for their friendliness and helpfulness, making guests feel welcome and well taken care of. The hotel's facilities are also highly commended, with clean rooms and a well-equipped kitchen. The included breakfast is a delightful surprise, and the pool is a great place to relax and unwind. The spacious rooms and excellent service provided by the friendly staff make Somerset Medini Iskandar Puteri the perfect choice for a memorable stay.
A Perfect Blend of Comfort, Convenience, and Exceptional Service
Welcome to Somerset Medini Iskandar Puteri, where every aspect of your stay is designed to exceed your expectations. With an impressive overall rating of 8.4, this hotel has consistently delighted guests with its exceptional service, comfortable accommodations, and convenient location in Johor Bahru, Malaysia.
One of the standout features of Somerset Medini Iskandar Puteri is its unbeatable value for money. With a remarkable rating of 8.5 for value, guests can enjoy a luxurious experience without breaking the bank. Whether you're traveling for business or leisure, this hotel offers excellent amenities and services that are worth every penny.
The facilities at Somerset Medini Iskandar Puteri are top-notch, earning a rating of 7.9. From the moment you step into the hotel, you'll be greeted by a modern and stylish lobby that sets the tone for your stay. The well-appointed rooms provide a comfortable retreat after a long day of exploring the vibrant city. And if you're in the mood for relaxation, you can take a dip in the refreshing swimming pool or unwind at the fully-equipped fitness center.
Cleanliness is a top priority at Somerset Medini Iskandar Puteri, evident from its impressive rating of 8.3. The housekeeping team ensures that every corner of the hotel is immaculate, creating a welcoming and hygienic environment for guests. You can rest assured knowing that your room will be spotlessly clean and well-maintained throughout your stay.
Location is key, and Somerset Medini Iskandar Puteri understands this perfectly, earning a rating of 8.7. Situated in the heart of Iskandar Puteri, the hotel offers easy access to popular attractions, shopping malls, and dining options. Whether you're here for business or leisure, you'll find yourself conveniently located near everything you need.
When it comes to comfort, Somerset Medini Iskandar Puteri truly excels, with a rating of 8.8. The spacious and well-designed rooms provide a haven of relaxation, allowing you to unwind and recharge after a long day. The plush beds, modern furnishings, and thoughtful amenities ensure that every moment of your stay is comfortable and enjoyable.
Last but not least, the staff performance at Somerset Medini Iskandar Puteri is exceptional, earning a rating of 8.4. The friendly and attentive staff go above and beyond to make your stay memorable, providing personalized service and catering to your every need. From the moment you arrive until the time you check out, you can expect nothing less than warm hospitality and impeccable service.
In conclusion, Somerset Medini Iskandar Puteri is a hotel that consistently exceeds expectations, as reflected in its outstanding customer ratings. With its unbeatable value, excellent facilities, impeccable cleanliness, convenient location, exceptional comfort, and top-notch staff performance, this hotel is the perfect choice for a memorable stay in Johor Bahru, Malaysia.
lovely experience!”
firstly, i chose this service apartment because of 3 reasons.. 1st being my previous pleasant experience with Somerset Puteri Harbour (which has changed to another provider), and 2nd being its location just next to Legoland Malaysia.. 3rd being the cost between staying here and staying in Legoland hotel is such a huge difference.. drove in via Tuas and reached the service apartment within 15mins after clearing the Malaysia customs, there is a RM10 parking charges for a 3D2N stay.. and you will need to show the parking receipt every time u enter or exit.. slightly annoyed by that as Somerset Puteri Harbour was free parking but not a show stopper.. but i think more can be done to brighten up the carpark area which was fairly dark.. went up to the 2nd floor lobby for the reception and was greeted with a smile by the receptionist, and check in was considered a breeze cos they were anticipating my arrival.. my room was allocated to me and off i went to check out the apartment.. my apartment was located at the end of the floor which was good cos hopefully it isn't too noisy.. 1st glance, and had good vibes about this stay.. it had the tv, dining table, induction cooker, washing machine+dryer (they even provided the washing powder), fridge and even an oven for some minor heating or cooking which is great.. 2nd room had a king sized bed which is fantastic for my toddler and my helper to get their rest.. the master room also had a king sized bed and a lovely toilet and bath tub to relax at the end of a long day.. did asked for more pillows when i booked thru the Agoda app but sadly it wasn't there.. didn't requested again cos i don't want to go thru the hassle again.. so will be good if the hotel staff could take note of such requests.. i do feel it is time the apartments can do with some slight refurbishing?? there were some parts of the bathrooms that had mould and grouts were peeling off.. the water from the basin and the bathtub does not drain off very well.. and the flooring in the master room was also "moveable".. but generally it is still clean and tidy.. i think the whole apartment is very well thought out, minimum sharp edges on the table, the shoe cabinet, the drawers and such.. which is lovely becos you do not want a toddler to get hurt.. the height of the sofa or the bed is just nice for them to climb up and down.. but i would add a point of maybe having a anti slip mat available in the bathroom.. toddlers being toddlers are hyper active, and my little one unfortunately bumped his head on the floor while showering.. so an anti slip mat will be good to have.. if anything more serious i would head to Gleneagles Hospital which is next door (just cross one street) but thankfully i do not have to.. food wise, breakfast has the usual cereals, beverages, bread station, egg station, some porridge and the usual Asian cuisine like the nasi lemak and curry chicken.. does feel a little lacking as compared to the Somerset Puteri Harbour which has more varieties.. there is a 24hours mini mart on the ground floor, will need to walk about 3 mins to get to it.. has all the basic necessities and even frozen food, best part is they accept cashless payment as well.. but i drive so getting elsewhere for a meal is easy... coming to Legoland, it is a breeze (5-7mins) getting there from the apartment.. just need to go down to the ground floor, cross one street and you will arrive at the Mall of Medini.. there is Starbucks, KFC, Burger King and one B.I.G supermarket.. it is so near, i went there twice in 2 days.. cos my toddler loves the water park at Legoland.. and given that there is a washing machine+dryer in the apartment, makes it so easy to go again.. staff wise, i have been greeted with smiles from all the staff that i met during my 3D2N stay.. they were even willing to play and entertain my toddler when he was at the lobby or at the restaurant.. thus making this stay really nice and comfortable.. they were also nice enough to accomm
Dear Mr Alvin, Thank you for your feedback regarding your recent stay at our service apartment. We appreciate your detailed comments and would like to address your concerns. We are glad to hear that you chose our service apartment based on your previous pleasant experience with Somerset Puteri Harbour and the convenient location next to Legoland Malaysia. Rest assured that we have taken note of your concerns and will address them promptly. We strive to continuously improve our service and facilities to ensure a pleasant experience for all our guests. We value your feedback and hope to have the opportunity to serve you better in future. Regards, Diana Kamarunzaman | Asst. Manager, Guest Service
Excellent Choice”
This was our second time staying at Somerset Medini, and it was just as wonderful as the first! We made a last-minute booking, but the staff was incredibly friendly and accommodating, ensuring the unit was clean and ready for us upon arrival. The 2-bedroom unit was perfect for our small family of four, with one room featuring a king-size bed and another with two single beds. The space was spotless, comfortable, and well-maintained. The location is fantastic—just a short walking distance to Legoland, making it super convenient for families visiting the park. The friendly staff and great service truly made our stay enjoyable. We’ll definitely be returning again!
Dear Mr Joo, Thank you so much for taking the time to share your experience with us at Somerset Medini! We are thrilled to hear that you enjoyed your stay and that it met your expectations once again. It is our pleasure to provide friendly and accommodating service to our guests, and we're glad to hear that our team was able to prepare your unit to your satisfaction for your last-minute booking. We take great pride in maintaining clean and comfortable accommodations, and your kind words reaffirm our efforts. We are also delighted that you found our location convenient for visiting Legoland and that our facilities suited your family's needs perfectly. It’s always our goal to create a welcoming environment for families, and we are so pleased to hear that you felt this during your stay. Thank you again for your feedback. We look forward to welcoming you back for your next visit! Regards, Diana Kamarunzaman | Asst. Manager, Guest Service
Excellent customer service”
We are a family of 3A2C, and we stayed at the 2 bedroom Premium. Check in was fast and the front desk was smiley and helpful. Clear instructions were given and helped us to deposit the luggage promptly. There is a seating area to let your kids and family members rest while checking in, which is great. My special requests were attended to promptly and they are very very attentive to our family’s needs. Cleanliness is generally okay, we have no problems with cleanliness. Some areas are non-air conditioned, like the corridor to your room, but it’s ok, because there’s wind and it is pretty awesome to have natural wind for ventilation. The washing machine was a huge plus for family like us. We could wash the kids clothes after a pee or poo incident. Walking distance to Legoland was the no.1 factor why we choose this place. It is easy to go to the wet park and there’s a 24 hours supermarket below the hotel. Breakfast is sufficient for us, there are juice, bread, cereal, hot food, porridge and an egg station. Tea and coffee are provided. Kids cutlery was provided which is a surprise for us. Service team is attentive, clean up quickly, replenish drinks, food quickly. This is good enough for our family.
Dear Mrs Pei, Thank you for taking the time to share your feedback with us! We are delighted to hear that you and your family had a pleasant stay at our hotel. We appreciate your kind words regarding our fast check-in process, friendly and helpful front desk staff, and the seating area provided for guests to rest while checking in. It's great to know that our team promptly attended to your special requests and ensured that your family's needs were met. We also appreciate your feedback on cleanliness. Maintaining a clean and comfortable environment for our guests is a top priority, and we are glad to hear that you had no issues in this regard. We are pleased that you found the non-a areas like the corridor to your room to be acceptable, as the natural ventilation provided a pleasant experience. Once again, thank you for choosing to stay with us. We hope to have the opportunity to welcome you and your family back in the future! Regard, Diana Kamarunzaman | Asst. Manager
Legoland”
Great place to stay esp. if you’re going to Legoland. The room that we got was spacious, clean and with well-thought utensils and appliances. It had a beautiful view and had a homey vibe that we loved. If anything, the breakfast that was included in the booking could be improved. It’s a pre-ordered meal that you collect ftom the reception in the morning. Food quality was just so-so. But overall, I would still recommend this place.
Dear Ms Haydee, Thank you for taking the time to share your experience with us! We're thrilled to hear that you enjoyed your stay and found your room to be spacious, clean, and accommodating. It's wonderful to know that you appreciated the beautiful view and the homey vibe of our property, especially during your visit to Legoland. We also appreciate your feedback regarding the breakfast. We're continuously striving to improve our guests' experience, and your comments will be taken into consideration as we look for ways to enhance the quality of our meal offerings. Thank you once again for your recommendation—it means a lot to us! We hope to welcome you back in the future for another enjoyable stay. Regards, Diana Kamarunzaman | Asst. Manager, Guest Service
Unbeatable location, but room was a little musty.”
In terms of location, it is the best place to stay if you’re headed for legoland. Room was reasonably clean and we appreciate having a kitchenette since we were travelling with our daughter. However, the room had an overwhelming musty smell when we first stepped in. Otherwise, we enjoyed our stay there.
Dear Ms Phyllinda, Thank you for sharing your feedback with us. We're delighted to hear that you enjoyed your stay overall and found our location convenient for your visit to Legoland. We take guest feedback very seriously, and we apologize for the musty smell in your room upon arrival. We understand that this is an unpleasant experience and we are working on addressing this issue to prevent it from happening in the future. We appreciate your kind words about the cleanliness of the room and the kitchenette. We strive to provide a comfortable and convenient experience for all our guests. We hope you will consider staying with us again in the future. Thank you again for your feedback. Regards, Diana Kamarunzaman | Asst. Manager, Guest Service