Oaks Auckland Hotel

4.5 stars out of 5
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Gold star ratings are provided by the property to reflect the comfort, facilities, and amenities you can expect.

40 Beach Road, Auckland City Center, Auckland, New Zealand, 1010

Highlights

Excellent room comfort & quality

Lovely clean facilities and very comfortable bed.
Great food & dining

The restaurant does a great breakfast.
Location

Walking distance to the main strip of shops and restaurants.
Rated highly by Business travelers

Top Value

Great Value for money.

Facilities

Free Wi-Fi

Car park

Front desk [24-hour]

Restaurants

Bar

Family room

Luggage storage

Balcony/terrace

About us

Located in Auckland City Center, Oaks Auckland Hotel offers urban energy and waterfront views, perfect for two travelers. Enjoy vibrant cafes, shops, and cultural attractions nearby. The hotel features 24-hour check-in, an on-site restaurant, and room service for an exclusive dining experience. Rooms are comfortable, equipped with air conditioning, complimentary Wi-Fi, and some with private balconies showcasing city views. Just a short stroll away are iconic landmarks like Sky Tower, La Cigale French Market, and Viaduct Harbour. With spacious accommodations, free parking, and breakfast included, this hotel is an excellent choice for travelers visiting Spark Arena and the CBD. [Some content may be Generative AI assisted. Inaccuracies may occur.]
Your dates are popular among travelersUsers are booking a place in Auckland every 3 minutes on Agoda.com
Location 8.9
Cleanliness 8.7
Service 8.6
Value for money 8.4

Based on 5,647 verified reviews

Location

8.9

Cleanliness

8.7

Service

8.6

Value for money

8.4

Facilities

8.1

Room comfort and qua...

8.0

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Nearest transportation options

Britomart Transport Centre is within 0.54 km

Strand is within 0.58 km

See map

8.9Excellent

Location rating score

Excellent location - Inside city center
Popular neighborhood
Exceptional for walking
More details on walking
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There are 70 places in walking distance!

Parking
Available
Walkable places
Tai Ping Asian supermarket
160 m
Countdown Auckland City
180 m
Emily Place Reserve
210 m
Te Taou Reserve
230 m
Parliament Reserve
270 m
Popular landmarks
Auckland Art Gallery Toi o Tamaki
770 m
Sky Tower
1.0 km
Viaduct Harbour
1.3 km
Auckland War Memorial Museum
1.6 km
Mount Eden
3.4 km
Closest landmarks
The Loft
130 m
Laser LifeCARE Institute
220 m
Auckland High Court
290 m
The Tooth Company
330 m
Victorian merchant houses
440 m

Good to know

Value for money8.4
Distance to city center1km
Location rating8.9
Nearest airportAuckland Airport (AKL)
Distance to airport18.0 km

Select your room

1/13

1 Bedroom Apartment

55 m²/592 ft²
Max 3 adults
1 queen bed
  • City view

1/12

2 Bedroom Apartment

56 m²/603 ft²
Max 5 adults
1 queen bed and 1 king bed or 1 queen bed and 2 single beds
Fits groups
1/9

2-Bedroom Deluxe Apartment

80 m²/861 ft²
Max 5 adults
1 queen bed and 1 king bed or 2 single beds / 1 queen bed and 1 king bed or 2 single beds
Fits groups
  • 2 bedrooms

1/8

2-Bedroom Executive Apartment

60 m²/646 ft²
Max 6 adults
1 single bed and 2 queen beds
Fits groups

8.8

Excellent

Room comfort and quality
1/8

Studio Executive, No Housekeeping

51 m²/549 ft²
Max 3 adults
1 queen bed

10.0

Exceptional

Room comfort and quality
1/8

2-Bedroom Executive Apartment, No Housekeeping

60 m²/646 ft²
Max 6 adults
1 single bed and 2 queen beds
Fits groups

8.4

Excellent

Room comfort and quality
  • City view

1/7

Hotel Executive

19 m²/205 ft²
Max 2 adults
1 queen bed
1/7

Studio Apartment - No Housekeeping

51 m²/549 ft²
Max 3 adults
1 queen bed

8.1

Excellent

Room comfort and quality
  • City view

1/7

2 Bedroom Deluxe Apartment, No Housekeeping

80 m²/861 ft²
Max 5 adults
1 queen bed or 1 king bed / 1 queen bed or 2 single beds
  • 2 bedrooms

1/7

Two-Bedroom Junior Suite

80 m²/861 ft²
Max 5 adults
2 double beds
Fits groups

Frequently asked questions

At Oaks Auckland Hotel, customers can take part in contactless check-in and check-out option provided by this property for your ease of use and safety.

While lodging at Oaks Auckland Hotel, cherish your morning or evening wander at nearby park which include Te Taou Reserve, Parliament Reserve, and Alten Reserve.

Oaks Auckland Hotel's policy regarding children's bedding considers guests age 3 years and older as adults, and therefore requires an extra bed. If an additional charge applies, you can find additional information about specific child policy and age range for this property, by checking the "Property policies" section located in the property page for more details.

Oaks Auckland Hotel has a total of 10 floors.

Verified past guests that have stayed at Oaks Auckland Hotel had an average nightly stay of 3 nights at this property.

The average room rate for Oaks Auckland Hotel in the past month is 259.43 NZD, compared to city's average of 224.54 NZD.

Oaks Auckland Hotel can communicate in 10 languages and supports popular languages such as English and Mandarin Chinese for guest visitors going to this property. Please refer to the 'Amenities and facilities' section and in the 'Languages spoken' category to find out what other languages this property supports.

Verified families with older children that have stayed at this property have given Oaks Auckland Hotel an average rating of 8.0. You can search for more descriptive customer assessments and feedback by filtering for a specific type of verified travelers down in the review section.

Check-in is from 03:00 PM, and check-out is until 10:00 AM. You may ask for early check-in or late check-out during booking, subject to availability. Travelers checking in or out before or after the specified time frame may be charged an additional fee.

Wake up to an incredible buffet breakfast at Oaks Auckland Hotel. Travelers can enjoy breakfast offered with an additional charge of 32 NZD for adults if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the resort.

More about Oaks Auckland Hotel

More about Oaks Auckland Hotel

Discover Comfort and Convenience at Oaks Auckland Hotel

Nestled just a kilometer from Auckland’s vibrant city center, Oaks Auckland Hotel offers the perfect blend of accessibility and comfort for travelers seeking an urban escape. Established in 2009, this modern hotel boasts 175 well-appointed rooms designed to provide a relaxing retreat after a day exploring the city’s bustling streets, cultural landmarks, and scenic waterfront. Whether you're visiting for business or leisure, the hotel’s prime location makes it an ideal base for discovering all that Auckland has to offer. Guests can enjoy flexible check-in and check-out times, with check-in available from 3:00 PM and check-out until 10:00 AM, ensuring a smooth and convenient stay. Families traveling with young children will appreciate the hotel’s welcoming child policy, which allows children aged 1 to 2 to stay free of charge. With thoughtful amenities and a strategic location, Oaks Auckland Hotel invites you to experience a comfortable and memorable stay in New Zealand’s largest city.

Convenience Facilities at Oaks Auckland Hotel

Experience seamless comfort and convenience during your stay at Oaks Auckland Hotel, where a range of facilities are designed to meet your needs. Take advantage of our complimentary Wi-Fi available in all rooms and public areas, ensuring you stay connected whether you're working or relaxing. For your convenience, we offer express check-in and check-out services, along with luggage storage to make your arrival and departure hassle-free. Keep your belongings secure with our safety deposit boxes, and enjoy the added convenience of dry cleaning and laundry services to keep your wardrobe fresh throughout your stay.

Convenient Transport Facilities at Oaks Auckland Hotel

Oaks Auckland Hotel offers guests the convenience of an onsite car park, making it easy to explore the vibrant city of Auckland at your own pace. Whether you're arriving by car or planning to rent one during your stay, the self-parking facilities ensure a hassle-free experience with secure and accessible parking options. Please note that car park charges apply, so guests can plan accordingly for their visit. For added convenience, the hotel also provides a reliable taxi service, allowing guests to effortlessly reach nearby attractions, business districts, or the airport. With these transport facilities, Oaks Auckland Hotel ensures that your travel needs are well taken care of, providing a seamless and comfortable stay in Auckland.

Luxurious and Convenient Room Facilities at Oaks Auckland Hotel

Experience the perfect blend of comfort and convenience in the well-appointed rooms of Oaks Auckland Hotel. Each room is thoughtfully equipped with modern amenities including air conditioning to keep you comfortable, a flat-screen television with satellite and cable channels for your entertainment, and a mini bar for refreshments. Guests can unwind on the private balcony or terrace, enjoying the fresh Auckland air and scenic views. The room also features a refrigerator, complimentary bottled water, and a coffee/tea maker, allowing you to start your day refreshed and energized.

Exceptional Dining Experience at Oaks Auckland Hotel

Start your day with a delicious and hearty breakfast buffet at Oaks Auckland Hotel, offering a wide selection of fresh, locally sourced ingredients to energize your morning. Whether you prefer a classic cooked breakfast, fresh pastries, or healthy options, our buffet is designed to satisfy every palate and set the perfect tone for your day of exploration. The inviting dining area provides a comfortable and relaxed atmosphere, making breakfast a delightful part of your stay. In addition to our breakfast offerings, the hotel’s attentive daily housekeeping service ensures that your room remains pristine and comfortable throughout your visit. While the hotel does not feature an on-site restaurant for other meals, our friendly staff are happy to recommend nearby dining options, allowing you to explore Auckland’s vibrant culinary scene with ease. Experience convenience, comfort, and excellent service during your stay at Oaks Auckland Hotel.

Explore the Diverse Range of Rooms at Oaks Auckland Hotel

Discover a variety of thoughtfully designed accommodations at Oaks Auckland Hotel, from cozy studios to spacious apartments. Whether you're seeking a comfortable Hotel Room with a Queen or Single Bed, a stylish Studio Apartment, or a more expansive 1 Bedroom Apartment, there's an option tailored to your needs. For families or groups, the 2-Bedroom Executive or Deluxe Apartments provide ample space and flexibility, featuring multiple beds and generous living areas. Each room type offers a unique blend of comfort and privacy, ensuring a perfect stay whether you're visiting for business or leisure. Booking your stay through Agoda guarantees you the best prices available, along with a seamless, hassle-free experience. Enjoy the convenience of easy reservations, exclusive deals, and secure payment options, making your planning process smooth and stress-free. With Agoda’s user-friendly platform, you can quickly find the ideal room type at Oaks Auckland Hotel, ensuring a memorable and comfortable stay in Auckland.

Discover the Vibrant Heart of Auckland: City Center Adventures

Nestled in the bustling core of Auckland, the City Center offers an exciting blend of modern sophistication and rich cultural heritage. Stroll through lively streets lined with chic cafes, boutique shops, and world-class restaurants, all within walking distance of iconic landmarks. The vibrant atmosphere is complemented by stunning waterfront views, where you can enjoy a leisurely walk along the Viaduct Harbour or take a boat tour to explore the sparkling Hauraki Gulf.

Seamless Transportation from Auckland Airport to Oaks Auckland Hotel

Getting to Oaks Auckland Hotel from Auckland Airport is both convenient and straightforward, making your journey into the heart of the city smooth and hassle-free. The Auckland Airport is approximately 20 kilometers south of the city center, and travelers have several excellent options to reach the hotel. The most popular choice is the dedicated SkyBus service, which operates 24/7 and offers direct, comfortable, and frequent transfers to the Auckland CBD. The SkyBus stop is conveniently located at the airport, and the journey to the hotel area takes around 40-50 minutes, depending on traffic. Tickets can be purchased easily online or at the airport, making it a stress-free way to start your Auckland adventure. Alternatively, private shuttle services and pre-booked taxis are available for a more personalized and direct transfer, providing door-to-door service straight to Oaks Auckland Hotel’s doorstep. For those who prefer to rent a car, multiple rental agencies operate at the airport, giving you the flexibility to explore Auckland and its surroundings at your own pace. No matter which option you choose, you'll find reaching Oaks Auckland Hotel from the airport to be a simple and comfortable experience, setting the tone for an enjoyable stay in this vibrant city.

Discover Iconic Landmarks and Attractions Near Oaks Auckland Hotel

Nestled in the vibrant heart of Auckland, Oaks Auckland Hotel offers easy access to some of the city's most renowned landmarks and attractions. Just a short stroll away, the towering Sky Tower provides breathtaking panoramic views of the city and beyond, making it a must-visit for travelers seeking spectacular vistas. Nearby, the lively Viaduct Harbour beckons visitors with its bustling waterfront, filled with trendy restaurants, bars, and entertainment options, perfect for relaxing after a day of sightseeing. Cultural enthusiasts will appreciate the proximity to the Auckland Art Gallery Toi o Tamaki and the New Zealand Maritime Museum, both offering rich insights into the region's art and maritime history. For those seeking outdoor leisure, Auckland Domain and Albert Park provide lush green spaces for leisurely walks and picnics. Additionally, the historic Ferry Building and the iconic St. Patrick's Catholic Cathedral add to the city's charm, while the nearby Sky City Casino and Spark Arena promise exciting entertainment and events, ensuring there's always something to explore around the Oaks Auckland Hotel.

Convenient Public Transport Links Near Oaks Auckland Hotel

Oaks Auckland Hotel is ideally situated in the heart of the city, offering easy access to a variety of public transport options that make exploring Auckland effortless. Just a short walk away is the Britomart Transport Centre, the city's main hub for trains, buses, and ferries, providing seamless connections across Auckland and beyond. For travelers arriving by coach, the Sky City Coach Terminal is conveniently nearby, offering direct routes to popular destinations and regional attractions. Additionally, guests can easily reach the Grafton Train Station, a key stop for commuters and visitors alike, and hop aboard the Auckland Dockline Tram for a scenic ride along the waterfront. The Strand and Bus Stop 7055 Station are also within close proximity, providing convenient bus services that connect you to various parts of the city. With these accessible transport options right at your doorstep, exploring Auckland's vibrant culture, stunning waterfront, and lively neighborhoods has never been easier.

A Culinary Haven: Nearby Restaurants to Satisfy Every Palate

Just steps from Oaks Auckland Hotel, a vibrant array of dining options awaits to delight every taste bud. Indulge in innovative ice creams at Giapo, renowned for its creative flavors and artistic presentation. For a hearty, classic steak and seafood experience, Tony's Original Steak & Seafood Restaurant offers a warm and inviting atmosphere. Explore the flavors of New Zealand at Federal Delicatessen, or enjoy the rustic charm and modern Italian dishes at Baduzzi. For a sophisticated night out, Soul Bar & Bistro provides stunning waterfront views alongside contemporary cuisine. Swashbucklers Restaurant & Bar offers a lively setting perfect for casual dining, while Odettes Eatery and Mezze Bar serve up fresh, flavorful dishes in cozy environments. Seafood lovers will appreciate Oyster and Chop, a stylish spot specializing in oysters and premium cuts. With such a diverse culinary scene just around the corner, guests at Oaks Auckland Hotel are spoiled for choice when it comes to exploring Auckland’s vibrant gastronomy.

Premier Shopping Landmarks Near Oaks Auckland Hotel

Just moments from Oaks Auckland Hotel, shoppers can explore a vibrant array of retail destinations. The Downtown Shopping Centre offers a diverse selection of fashion, electronics, and lifestyle stores, perfect for a day of retail therapy. For luxury and designer brands, DFS Galleria presents an upscale shopping experience. Food enthusiasts can visit City Farmers' Market for fresh produce and artisanal goods, while fashion lovers will enjoy browsing the latest collections at Karen Walker and Fingers. For unique finds and boutique shopping, Buana Satu, Illicit, and Little Brother provide distinctive options. Additionally, Mala Brajkovic and Champions of the World offer exclusive apparel and accessories, making this area a true haven for shoppers seeking variety and style.

Affordable Luxury: Comparing Oaks Auckland Hotel’s Pricing to the City Average

Oaks Auckland Hotel offers an excellent balance of comfort and value, with room prices ranging from $101 to $150 per night. This pricing positions the hotel comfortably within Auckland’s overall hotel market, which also averages between $101 and $150 for a standard room. Whether you're a budget-conscious traveler or seeking a quality stay without overspending, Oaks Auckland provides a compelling option that aligns well with the city’s general price range. Located in the heart of Auckland, Oaks Auckland Hotel ensures guests enjoy both affordability and convenience. Its competitive rates make it an attractive choice for visitors looking to experience the vibrant city without breaking the bank. With prices matching the city average, guests can expect a consistent standard of comfort and service, making Oaks Auckland Hotel a smart and economical choice for your Auckland adventure.

Exceptional Comfort and Friendly Service at Oaks Auckland Hotel

Guests consistently praise Oaks Auckland Hotel for its spacious and well-appointed rooms, highlighting their cleanliness and modern furnishings. Visitors appreciate the helpful and professional staff who go above and beyond to ensure a pleasant stay, creating a warm and welcoming atmosphere. Many guests have expressed their satisfaction with the fully equipped kitchens, making their stay convenient and comfortable. Overall, the positive reviews reflect a hotel that prioritizes guest comfort and service, leaving visitors eager to return for another memorable experience in Auckland.

Exceptional Comfort and Prime Location at Oaks Auckland Hotel

Guests consistently praise Oaks Auckland Hotel for its outstanding location, offering easy access to the vibrant city center and key attractions, making it an ideal choice for both leisure and business travelers. The hotel’s commitment to cleanliness and staff performance is highly appreciated, ensuring a welcoming and well-maintained environment that enhances every stay. With a solid overall rating of 8.5, visitors often highlight the value and comfort provided, making it a popular destination for those seeking quality accommodations in Auckland. While the food and dining options receive slightly lower ratings, the hotel’s facilities and overall service standards remain impressive, contributing to a positive guest experience. The comfortable rooms and attentive staff create a relaxing atmosphere, complemented by the hotel’s excellent location. Whether for a short visit or an extended stay, Oaks Auckland Hotel delivers a blend of convenience, cleanliness, and friendly service that consistently earns positive feedback from its guests.

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Amenities and facilities

Excellent8.1

Facilities

Most talked about facilities

Languages spoken
  • English
  • Chinese [Mandarin]
  • Filipino
  • French
  • German
  • Hindi
  • Japanese
  • Korean
  • Russian
  • Vietnamese
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Cleanliness and safety
  • Anti-viral cleaning products
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • First aid kit
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Staff trained in safety protocol
Dining, drinking, and snacking
  • Bar
  • Breakfast [buffet]
  • Grocery delivery
  • Restaurants
  • Room service
Services and conveniences
  • Air conditioning in public area
  • Business facilities
  • Contactless check-in/out
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Grooming service
  • Heating in public area
  • Invoice provided
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Smoke-free property
  • Smoking area
  • Terrace
  • Xerox/fax in business center
For the kids
  • Family/child friendly
  • Family room
Access
  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed unavailable
  • Safety/security feature
  • Security [24-hour]
  • Service animals are welcome
  • Smoke alarms
  • Soundproof rooms
Getting around
  • Car park [charges apply]
  • Car park [nearby]
  • Car park [on-site]
  • Taxi service
Available in all rooms
  • Air conditioning
  • Alarm clock
  • Carpeting
  • Closet
  • Electric kettle
  • Free bottled water unavailable
  • Hair dryer
  • Heating
  • In-room safe box
  • Ironing facilities
  • Kitchenette
  • Linens
  • Satellite/cable channels
  • Shower
  • Telephone
  • Toiletries
  • Towels
  • Wake-up service
  • Wi-Fi [free]

Food and dining

Breakfast options
  • Continental

Location

40 Beach Road, Auckland City Center, Auckland, New Zealand, 1010

Excellent8.9

Location

Airports
  • Auckland Airport (AKL)
    18.0 km
  • Whangarei Airport (WRE)
    125.5 km
Public transportation
  • Britomart Transport Centre
    540 m
  • Strand
    580 m
Hospital or clinic
  • Laser LifeCARE Institute
    220 m
Shopping
  • Queen Street
    3.2 km
Convenience store
  • City Convenience Store
    160 m
Cash withdrawal
  • ATM
    210 m

What's nearby

Popular landmarks
  • Auckland Art Gallery Toi o Tamaki
    770 m
  • Sky Tower
    1.0 km
  • Viaduct Harbour
    1.3 km
  • Auckland War Memorial Museum
    1.6 km
  • Mount Eden
    3.4 km
  • SEA LIFE Kelly Tarlton's Aquarium
    3.9 km
  • Auckland Zoo
    5.1 km
  • Rangitoto Island
    10.0 km
  • Cornwall Park
    11.0 km
  • Tiritiri Matangi Island
    29.0 km
Nearby landmarks
  • The Loft
    130 m
  • Tai Ping Asian supermarket
    160 m
  • Countdown Auckland City
    180 m
  • Emily Place Reserve
    210 m
  • Laser LifeCARE Institute
    220 m
  • Te Taou Reserve
    230 m
  • Parliament Reserve
    270 m
  • Spark Arena
    280 m
  • Auckland High Court
    290 m
  • The Tooth Company
    330 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Children 0-2 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 3 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • The property is located in a residential area and strictly enforces a no-party or excessive noise policy.
  • Any additional people that are not included in the original reservation are not allowed to stay.
  • Undercover car park is available at NZD35 per night. A swipe card and directions to the car park will be given during check in.
  • Please note that all apartments will be serviced on a weekly basis unless otherwise requested. Charges apply. For more information, please contact the property using the contact details found on the booking form. Please note a 1.5% surcharge applies for all credit card transactions. Guests under the age of 18 can only check in with a parent or official guardian, unless prior arrangements have been made. For more information, please contact the property using the contact details found on the booking confirmation. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform Oaks Auckland Hotel of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Parking is subject to availability due to limited spaces. This property does not accommodate bachelor(ette) or similar parties. Quiet hours are between 22:00:00 and 10:00:00. Guests under the age of 18 can only check in with a parent or official guardian. A damage deposit of NZD 1 is required on arrival. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from15:00
  • Check-out until10:00
Getting around
  • Distance from city center1km
Extras
  • Breakfast charge (unless included in room price)32 NZD
The property
  • Year property opened2009
  • Number of floors10
  • Room voltage240
  • Number of rooms 175
  • Number of restaurants1
Parking
  • Daily parking fee45 NZD

Reviews of Oaks Auckland Hotel from real guests

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All ratings and comments on Agoda are from verified guests who must complete a stay before submitting a review.

Provided by verified guests of

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8.4

Excellent

Recent ratings trend

10 most recent verified ratings received by the property

  • 10
  • 6.4
  • 8.8
  • 9.2
  • 2.8
  • 10
  • 8.0
  • 9.2
  • 8.8
  • 8.0

Most recent

  • Location score 8.9 out of 10 and is a high score in Auckland
    Location8.9
  • Cleanliness score 8.7 out of 10 and is a high score in Auckland
    Cleanliness8.7
  • Service score 8.6 out of 10 and is a high score in Auckland
    Service8.6
  • Value for money score 8.4 out of 10 and is a high score in Auckland
    Value for money8.4
  • Facilities score 8.1 out of 10 and is a high score in Auckland
    Facilities8.1
  • Room comfort and quality score 8 out of 10
    Room comfort and quality8.0
High score for Auckland

Rating

9+ Exceptional (172)
8-9 Excellent (92)
7-8 Very Good (93)
6-7 Good (24)
<6 Below Expectation (37)

Review summary

Powered by OpenAI

This hotel boasts an excellent location for CBD attractions, including Spark Arena, which guests love. The staff are friendly and go the extra mile to ensure a comfortable stay, according to several reviews. The spacious and clean rooms are also highlighted, with guests pleased with the free parking and breakfast offer. Some reviews mention the hotel's peaceful atmosphere, perfect for a restful stay.

Some reviews note the lack of a pool, which may disappoint those hoping for one.

Did you find this review summary helpful?

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Show reviews that mention 

Location

Mentioned in 40 reviews
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97% Positive
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2% Unfavourable

Service

Mentioned in 27 reviews
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92% Positive
sentiment-negative-indicator
7% Unfavourable

Cleanliness

Mentioned in 25 reviews
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84% Positive
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16% Unfavourable

Room size

Mentioned in 15 reviews
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100% Positive

Room comfort

Mentioned in 11 reviews
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100% Positive

Breakfast

Mentioned in 9 reviews
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55% Positive
sentiment-negative-indicator
44% Unfavourable

Parking

Mentioned in 9 reviews
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55% Positive
sentiment-negative-indicator
44% Unfavourable

Bedding

Mentioned in 7 reviews
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85% Positive
sentiment-negative-indicator
14% Unfavourable

Soundproofing

Mentioned in 6 reviews
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50% Positive
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50% Unfavourable
Showing 418 verified guest comments
Changed to review page 1
  1. 8.4
    Excellent
    christine from New Zealand
    Solo traveler
    Hotel Room
    Stayed 2 nights in January 2026

    “Huge rooms”

    The rooms in this hotel are giant. And very clean and cool. Aircon in each room is lovely and very quiet. I never heard anyone else on my floor so the soundproofing is great. The beds are so comfortable with awesome pillows. Staff is so friendly and accommodating. The location is a bit of a walk to Queen Street. Ten mins just to get to Britomart. But it's just a few steps from Spark Arena. The breakfast buffet is bizarre and a bit of a let down. They served this weird egg slice instead of making regular scrambled eggs. Tastes like bland rubber. There was a weird mince slurry with peas, I didn't touch it. Wish there had been bacon or sausages. Only hot water offered to make instant coffee that's available in the rooms. And some fruit and yogurt that wasn't replenished fast enough. I think they could do a lot better in the breakfast buffet.

    Reviewed January 30, 2026

    Hi Christine, Thank you for taking the time to share such detailed feedback. We’re delighted to hear you enjoyed our spacious rooms, quiet air‑conditioning, comfortable beds, and the friendliness of our team. It’s great to know the soundproofing and overall comfort made your stay relaxing. We appreciate your comments regarding the breakfast buffet. Your observations are very helpful, and we’ll be reviewing these points with our culinary team to improve the experience for our guests. Thank you again for staying with us. We hope to welcome you back, especially with Spark Arena just steps away. Kind regards, Rylia Oaks Auckland Hotel

    Responded March 27, 2026
    Oaks Auckland Hotel
  2. 9.2
    Exceptional
    Sue-Anne from New Zealand
    Couple
    Hotel Room
    Stayed 3 nights in March 2026

    “Exceptional”

    Fantastic location and amenities. My only complaint was that the cleaners did not replace dirty cups & glasses each day, even though there was no way to wash them ourselves. Everything else was great and I would stay again.

    Reviewed March 22, 2026

    Hi Sue-Anne, Thank you for your wonderful feedback. We’re delighted to hear you enjoyed our fantastic location and amenities. We appreciate you bringing the issue with the cups and glasses to our attention — this is certainly something we will follow up with our housekeeping team to ensure it’s addressed. We’re glad to know you’d stay with us again and look forward to welcoming you back for an even better experience. Kind regards, Rylia Oaks Auckland Hotel

    Responded March 27, 2026
    Oaks Auckland Hotel
  3. 9.2
    Exceptional
    Charlotte from United Kingdom
    Couple
    Hotel Room, No Housekeeping
    Stayed 2 nights in June 2025

    “Good hotel in central Auckland ”

    Good hotel in great location Room was clean and modern Free parking was handy Only negative was that they took payment on arrival when I had already paid. The receptionist said they needed my card for incidentals and I didn’t think anything of it until I checked my bank statement and the amount was the same as the amount as I had already paid for the room. I had to ask at reception the next day & they confirmed they had took payment in error. They promptly refunded but not sure what would have happened if I hadn’t noticed so only thing to be wary of.

    Reviewed June 13, 2025
  4. 8.8
    Excellent
    Alan from New Zealand
    Couple
    Hotel Room, No Housekeeping
    Stayed 3 nights in December 2025

    “2nd Stay just as good”

    Hotel is just out of the centre (10-15min walk to the Ferry's Quay, depending on leg length!) Hotel room was clean, tea and coffee facilities in room plus a fridge. Room size was great with large bed, small table and 2 chairs and even a chaiselounge. Bathroom was a very good size. Minus point was the extractor fan noise level and personal, I think ran on to long after switching off. Thank you to the Staff at the Oaks, Beach Street.

    Reviewed December 08, 2025
  5. 9.2
    Exceptional
    May from New Zealand
    Couple
    Hotel Executive, No Housekeeping
    Stayed 2 nights in December 2025

    “Cleanliness ”

    Our room was on the 4th floor and it was very nice and clean inside. We also had a balcony and a cute little view of the bars at the back and people walking past. Would book again for our next stay in the city but hopefully we get to enjoy ourselves from the top floor rooms with big balconies lol

    Reviewed December 11, 2025
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