This property is in high demand!
16 travelers have booked today.
Awarded as a top choice of Agoda travelers in 2024.
Gold star ratings are provided by the property to reflect the comfort, facilities, and amenities you can expect.

Closeness to the City Square mall is a big plus !

A very lovely 2 bedroom suite, both bedroom being ensuite!
Location is very convenient for shopping and near CIQ.
A Room with great view
Pleasant Hotel for Leisure Travel with family
Free Wi-Fi
Pool with view
Free parking
Check-in/out [express]
Fitness center
Restaurants
Bar
Pool (kids)
16 travelers have booked today.
Based on 14,504 verified reviews
9.4
8.8
8.7
8.6
8.4
Nearest transportation options
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Sentral Kotaraya Bus Terminal is within 0.37 km
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JB Sentral Railway Station is within 0.8 km
Location rating score
There are 43 places in walking distance!
| Value for money | 8.8 |
| Location rating | 9.4 |
| Nearest airport | Seletar Airport (XSP) - Singapore |
| Distance to airport | 13.8 km |
Shama Suasana Johor Bahru (Formerly known as Suasana All Suites Hotels Johor Bahru) features free 24-hour fitness center that is conveniently located at the tip of your finger, allowing you to get your daily exercise routine in at any time of the day so you can spend your vacation the way you want. For more details, please contact the property for more information.
Yes! Shama Suasana Johor Bahru (Formerly known as Suasana All Suites Hotels Johor Bahru) provides laundry service at your grasp and even hot water linen and laundry washing for whenever you need your favorite outfits clean and fresh all throughout your holiday. Please contact the property for more information.
Shama Suasana Johor Bahru (Formerly known as Suasana All Suites Hotels Johor Bahru) has a total of 36 floors.
Shama Suasana Johor Bahru (Formerly known as Suasana All Suites Hotels Johor Bahru) has a total of 87 rooms.
The typical room rate for Shama Suasana Johor Bahru (Formerly known as Suasana All Suites Hotels Johor Bahru) in the past month is 206.15 MYR, compared to city's average of 237.77 MYR.
Shama Suasana Johor Bahru (Formerly known as Suasana All Suites Hotels Johor Bahru) can communicate up to 2 languages which includes English for travelers that prefer this language. Please refer to the "Amenities and facilities" section and in the "Languages spoken" category to find out what other languages this property supports.
62.0% of our verified guest evaluations have given an optimistic review and responses about this property's view. You can look up on more detailed customer reviews, and comments for Shama Suasana Johor Bahru (Formerly known as Suasana All Suites Hotels Johor Bahru) down in the review section.
Verified families with older children that have stayed at this property have given Shama Suasana Johor Bahru (Formerly known as Suasana All Suites Hotels Johor Bahru) an average rating of 8.7. You can check out more specific customer ratings and feedback by filtering for a specific type of verified travelers down in the review section.
The closest train, metro, or bus station is Sentral Kotaraya Bus Terminal, 373.54 m away from Shama Suasana Johor Bahru (Formerly known as Suasana All Suites Hotels Johor Bahru).

Experience Comfort and Convenience at Shama Suasana Johor Bahru
Nestled in the vibrant city of Johor Bahru, Malaysia, Shama Suasana Johor Bahru (Formerly known as Suasana All Suites Hotels Johor Bahru) offers a contemporary retreat for travelers seeking both comfort and style. Established in 2017, this modern hotel features 87 well-appointed suites designed to provide a relaxing and luxurious stay. Whether you're visiting for business or leisure, the hotel’s strategic location makes it an ideal base to explore the bustling city and its attractions.
Guests can enjoy seamless check-in from 3:00 PM and check-out by 12:00 PM, ensuring a flexible and convenient experience. Please note that the hotel’s child policy does not include free stays for children; additional charges may apply for young guests. With its inviting ambiance and attentive service, Shama Suasana Johor Bahru promises a memorable stay for all visitors seeking quality accommodations in Johor Bahru.
Endless Entertainment at Suasana All Suites Hotel
Suasana All Suites Hotel in Johor Bahru, Malaysia, offers a wide range of entertainment facilities to ensure an unforgettable stay for its guests. Whether you're a shopaholic or a movie buff, this hotel has got you covered.
Step into the hotel's shopping arcade and indulge in a retail therapy like no other. With a variety of shops offering everything from fashion and accessories to electronics and souvenirs, you'll find something to suit every taste and budget. Spend your days exploring the vibrant shops, browsing through the latest trends, and picking up unique treasures to take back home.
After a day of shopping, unwind and catch the latest blockbuster at the hotel's state-of-the-art cinema. Sit back in plush seats, munch on some popcorn, and immerse yourself in the magic of the big screen. With a wide selection of movies and comfortable surroundings, this cinema provides the perfect escape from reality.
Whether you're looking for a shopping spree or a cinematic experience, Suasana All Suites Hotel has it all. Stay at this hotel and enjoy the convenience of having entertainment at your fingertips.
Stay Fit and Active at Suasana All Suites Hotel's Sports Facilities
Suasana All Suites Hotel in Johor Bahru, Malaysia, is the perfect destination for fitness enthusiasts and those looking to stay active during their travels. The hotel offers a range of sports facilities that cater to all fitness levels and preferences.
Guests can start their day with an invigorating workout at the fully-equipped fitness center. Open 24 hours a day, this state-of-the-art facility features a variety of cardio machines, weightlifting equipment, and exercise mats. Whether you prefer to hit the treadmill, lift weights, or engage in a high-intensity interval training session, the fitness center at Suasana All Suites Hotel has everything you need to maintain your fitness routine.
After a challenging workout, guests can take a refreshing dip in the outdoor pool. Surrounded by lush greenery, the pool provides a tranquil setting for relaxation and leisure. Whether you want to swim a few laps or simply soak up the sun on one of the poolside loungers, the outdoor pool at Suasana All Suites Hotel offers the perfect escape from the hustle and bustle of the city.
What's more, all guests can enjoy complimentary access to the fitness center, making it even easier to stay active during your stay. Whether you're a fitness enthusiast or simply looking to maintain your exercise routine while traveling, Suasana All Suites Hotel's sports facilities are sure to exceed your expectations.
Convenience Facilities at Suasana All Suites Hotel: Enhancing Your Stay in Johor Bahru
Suasana All Suites Hotel in Johor Bahru, Malaysia, is dedicated to providing utmost convenience and comfort to its guests. With a range of exceptional convenience facilities, your stay at this hotel is guaranteed to be hassle-free and enjoyable.
One of the standout features of Suasana All Suites Hotel is its laundry service and laundromat. Whether you need to freshen up your clothes or take care of a last-minute laundry emergency, the hotel has got you covered. Additionally, their dry cleaning services ensure that your clothes are professionally taken care of, allowing you to focus on your stay without any worries.
For those who prefer to dine in the comfort of their own room, the hotel offers excellent room service. Indulge in a delectable meal or enjoy a refreshing drink without leaving the comfort of your suite. The hotel also provides express check-in/check-out services, allowing you to save valuable time and start your vacation or business trip promptly.
Suasana All Suites Hotel understands the importance of safety and security, which is why they offer safety deposit boxes for your peace of mind. You can store your valuable belongings and documents with confidence, knowing that they are in a secure location.
Stay connected throughout your stay with the hotel's Wi-Fi in public areas and free Wi-Fi in all rooms. Whether you need to catch up on work emails or stream your favorite shows, you can rely on the hotel's fast and reliable internet connection.
To make your stay even more convenient, Suasana All Suites Hotel provides luggage storage facilities, allowing you to explore Johor Bahru without the burden of carrying your bags. Additionally, the hotel features a convenience store where you can pick up any essentials you may need during your stay.
With daily housekeeping services, you can expect a clean and tidy room every day. The hotel's dedicated staff ensures that your suite is well-maintained, allowing you to relax and unwind in a comfortable environment.
Suasana All Suites Hotel in Johor Bahru truly goes above and beyond to provide an exceptional level of convenience to its guests. From laundry services to room service, safety deposit boxes to free Wi-Fi, this hotel has everything you need to make your stay in Johor Bahru a memorable one.
Convenient Transport Facilities at Suasana All Suites Hotel
At Suasana All Suites Hotel, we understand the importance of hassle-free transportation for our guests. That's why we offer a range of convenient transport facilities to ensure a seamless and enjoyable stay. Whether you're arriving by car or need a taxi service, we've got you covered.
For guests who prefer to drive, we provide valet parking and a car park onsite. Our valet parking service allows you to simply drop off your car at the entrance and have it safely parked for you. If you prefer to park your own car, our spacious and secure car park is available free of charge. With these options, you can rest assured that your vehicle is in good hands while you relax and explore the city.
If you're looking to explore Johor Bahru without the hassle of driving, our hotel also offers a convenient taxi service. Our friendly staff will be more than happy to assist you in arranging a taxi to take you to your desired destination. Whether you're heading to the shopping malls, tourist attractions, or business meetings, our reliable taxi service will ensure you reach your destination comfortably and on time.
With our comprehensive transport facilities, Suasana All Suites Hotel aims to provide a stress-free and convenient experience for all our guests. So whether you're arriving by car or need a taxi service, you can rely on us to make your stay in Johor Bahru a memorable one.
Indulge in a Culinary Delight at Suasana All Suites Hotel
At Suasana All Suites Hotel, guests can enjoy a diverse range of dining options that cater to every palate and preference. Start your day with a delicious breakfast buffet, offering a variety of local and international dishes to suit all tastes. The hotel's coffee shop is the perfect spot to relax and unwind, serving a selection of freshly brewed coffees, teas, and light snacks. For a more formal dining experience, guests can dine at the hotel's restaurant, which offers a menu of delectable dishes prepared by skilled chefs. If you prefer to dine in the comfort of your own room, room service is available, allowing you to enjoy a meal at any time of the day. Additionally, for those who prefer to cook their own meals, the hotel provides a shared kitchen facility where you can prepare your favorite dishes. With daily housekeeping and grocery deliveries, your dining experience at Suasana All Suites Hotel is guaranteed to be convenient and hassle-free. For guests seeking halal dining options, the hotel also features a halal restaurant, ensuring that everyone's dietary needs are met. Whether you're a food enthusiast or simply looking for a satisfying meal, Suasana All Suites Hotel has all the dining facilities you need to make your stay truly memorable.
Luxurious Room Options at Shama Suasana Johor Bahru
Shama Suasana Johor Bahru offers a diverse selection of spacious and elegantly designed suites to cater to every traveler’s needs. Guests can choose from a variety of room types, including the cozy One Bedroom Suite with King or Twin beds, perfect for solo travelers or couples seeking comfort and privacy. For larger groups or families, the Two Bedroom Suite and Executive Two Bedroom Suite provide ample space, while the Three Bedroom Suite is ideal for those who desire a more expansive living experience. Additionally, the Executive Suites, available in King or Twin configurations, offer a touch of luxury and sophistication for discerning guests.
Booking these room options through Agoda ensures you receive the best prices available, making your stay more affordable. The platform also offers a seamless and hassle-free booking process, allowing you to secure your preferred suite quickly and effortlessly. With Agoda’s reliable service and competitive rates, you can focus on enjoying your stay at Shama Suasana Johor Bahru, knowing your accommodation is both premium and budget-friendly.
Discover the Vibrant Johor Bahru City Center
Located in the heart of Johor Bahru, Malaysia, Suasana All Suites Hotel offers a prime location for exploring the bustling Johor Bahru City Center. With its vibrant atmosphere and diverse attractions, this city center is a must-visit destination for both leisure and business travelers.
Immerse yourself in the rich cultural heritage of Johor Bahru as you stroll through the streets lined with colonial-era buildings and modern skyscrapers. Discover a treasure trove of shopping opportunities at the nearby City Square Mall and Komtar JBCC, where you can indulge in retail therapy and savor a wide array of local and international cuisines at the numerous restaurants and cafes.
For those seeking entertainment, the Johor Bahru City Center offers a range of exciting activities. Visit the Angry Birds Activity Park, perfect for families with children, or catch a movie at the state-of-the-art cinema in Komtar JBCC. Additionally, the nightlife scene in the city center is vibrant, with a variety of bars and clubs to choose from.
With its central location, Suasana All Suites Hotel provides easy access to major transportation hubs, making it convenient for guests to explore the surrounding attractions. Whether you're interested in shopping, dining, or immersing yourself in the local culture, the Johor Bahru City Center has something for everyone, and Suasana All Suites Hotel is the perfect base for your adventures.
Convenient Transportation Options from Johor Bahru Airports to Suasana All Suites Hotel
Suasana All Suites Hotel, located in the heart of Johor Bahru City Center, offers a convenient and comfortable stay for travelers visiting Johor Bahru, Malaysia. When it comes to reaching the hotel from the nearest airports, you have a few transportation options to choose from.
If you arrive at Senai International Airport, which is the closest airport to Johor Bahru, you can easily reach Suasana All Suites Hotel by taxi or private car. The journey takes approximately 30 minutes, depending on the traffic conditions. Taxis are readily available outside the airport terminal, and it is advisable to negotiate the fare before getting in. Alternatively, you can pre-book a private car transfer for a hassle-free and comfortable ride to the hotel.
Another option is to fly into Singapore Changi Airport, which is a popular choice for international travelers. From Changi Airport, you can take a taxi, private car, or opt for public transportation to reach Suasana All Suites Hotel. If you choose to take a taxi or private car, the journey will take around 1-2 hours, depending on the traffic at the border crossing. Alternatively, you can take a bus or train to Johor Bahru City Center and then make a short taxi ride to the hotel.
No matter which airport you arrive at, Suasana All Suites Hotel is easily accessible and offers a comfortable base for exploring Johor Bahru. With its prime location in the city center and convenient transportation options, you can start your stay at Suasana All Suites Hotel with ease and convenience.
Explore the Vibrant Surroundings of Suasana All Suites Hotel
Nestled in the heart of Johor Bahru, Suasana All Suites Hotel offers a convenient location surrounded by a plethora of exciting landmarks and attractions. Just a stone's throw away from the hotel, visitors can immerse themselves in a world of fun and adventure at Angry Birds Activity Park. This indoor theme park is perfect for families and features a variety of interactive activities and thrilling rides that will delight both children and adults alike.
For those seeking a cultural experience, a visit to the Arulmigu Sri Rajakaliamman Glass Temple is a must. This stunning Hindu temple, adorned with intricate glass mosaics, is a sight to behold and offers a peaceful and serene atmosphere for visitors to explore. Another nearby attraction is the Johor Old Chinese Temple, a historical landmark that showcases the rich heritage and traditions of the Chinese community in Johor Bahru.
Nature enthusiasts will be delighted to discover the Hutan Bandar Recreational Park, a green oasis in the midst of the bustling city. Here, visitors can take a leisurely stroll or enjoy a picnic amidst lush greenery and serene lakes. The park also offers various recreational activities such as cycling and jogging tracks, making it a perfect spot for outdoor enthusiasts.
To delve deeper into the history and heritage of Johor Bahru, a visit to the Chinese Heritage Museum is highly recommended. This museum showcases the unique cultural heritage of the Chinese community and features a fascinating collection of artifacts and exhibits.
After a day of exploring, visitors can unwind and relax at Suasana All Suites Hotel, knowing that they are just a short distance away from all these exciting landmarks and attractions. With its prime location and comfortable accommodations, Suasana All Suites Hotel is the perfect base for travelers looking to discover the vibrant surroundings of Johor Bahru.
Convenient Public Transport Stations near Suasana All Suites Hotel
Located in the heart of Johor Bahru, Suasana All Suites Hotel is surrounded by several public transport stations, making it a convenient choice for travelers looking to explore the city. Just a short distance away from the hotel, you will find Perling Bus Terminal, Sentral Kotaraya Bus Terminal, JB Sentral Railway Station, and Johor Bahru Sentral Railway Station.
Perling Bus Terminal is a major transportation hub in Johor Bahru, offering numerous bus routes to various destinations in the city and beyond. Whether you're looking to visit popular attractions, shopping malls, or even neighboring towns, Perling Bus Terminal provides easy access to public transportation.
Sentral Kotaraya Bus Terminal is another nearby option for travelers staying at Suasana All Suites Hotel. This terminal connects to different parts of Johor Bahru and is a convenient starting point for exploring the city's vibrant street markets, historical landmarks, and cultural sites.
For those who prefer traveling by train, both JB Sentral Railway Station and Johor Bahru Sentral Railway Station are within close proximity to the hotel. These stations provide seamless connectivity to major cities in Malaysia, including Kuala Lumpur and Singapore, making it convenient for guests who wish to explore beyond Johor Bahru.
With its strategic location near these public transport stations, Suasana All Suites Hotel offers guests the opportunity to easily navigate the city and discover all that Johor Bahru has to offer.
A Gastronomic Adventure Awaits
Suasana All Suites Hotel is surrounded by a plethora of dining options that will satisfy even the most discerning palates. Just a short stroll away, you will find LAZY MONDAY HQ, a trendy cafe known for its artisanal coffee and delectable brunch items. For those craving authentic Middle Eastern cuisine, Zaituna Restaurant is a must-visit. Indulge in their flavorful kebabs, hummus, and falafel. If you're in the mood for some local fare, ZZ Sup Tulang Restaurant in Kampung Bahru is the place to be. Their signature sup tulang, a spicy bone marrow soup, is a true gastronomic delight. Binchotan JB is a popular Japanese restaurant that serves up an array of delicious sushi, sashimi, and grilled skewers. Awagyu Restaurant, on the other hand, specializes in premium wagyu beef dishes that are sure to tantalize your taste buds. For those looking for a hearty meal, head over to Big Food F&B and savor their generous portions of Western comfort food. Seafood lovers will rejoice at Kam Long Ah Zai Curry Fish Head and Modern Fishing Restaurant, where you can enjoy mouthwatering seafood dishes cooked to perfection. For a taste of nostalgia, Restoran Woon Kiang and Restoran Hua Mui offer classic Hainanese and Chinese dishes that have stood the test of time. With such a diverse range of dining options right at your doorstep, Suasana All Suites Hotel is the perfect choice for food enthusiasts looking to embark on a gastronomic adventure.
Shop 'til You Drop at Johor Bahru's Premier Shopping Destinations
Located in the heart of Johor Bahru, Suasana All Suites Hotel is surrounded by a plethora of shopping landmarks that cater to every shopaholic's dream. Just a stone's throw away from the hotel, you will find Galleria at Kotaraya, a vibrant shopping complex offering a wide range of local and international brands. For those looking for a one-stop shopping experience, JB City Square and Plaza Kotaraya Shopping Mall are just a short walk away, where you can indulge in retail therapy and discover the latest fashion trends. Popular Book Store is also nearby, perfect for bookworms looking to add to their collection. If you're in the mood for some mall hopping, Danga City Mall, Plaza Seni Shopping Mall, and Plaza Pelangi are all within easy reach, each offering a unique shopping experience. For those seeking unique souvenirs and handicrafts, Ayu Best Buy Shop is a must-visit, while Sweet Life and Miss Ireen Hand . Vintage . Ethnic are perfect for those looking for one-of-a-kind fashion pieces. With such a diverse range of shopping options, Suasana All Suites Hotel is the ideal base for a memorable shopping getaway in Johor Bahru.
Affordable Luxury at Suasana All Suites Hotel in Johor Bahru
Experience the perfect blend of luxury and affordability at Suasana All Suites Hotel in Johor Bahru, Malaysia. With an average price of just $103 per room, this hotel offers exceptional value for money in comparison to the average price of a hotel room in the city, which stands at $56.
At Suasana All Suites Hotel, you can indulge in a comfortable and stylish stay without breaking the bank. Each suite is thoughtfully designed to provide a spacious and relaxing environment, complete with modern amenities and tasteful decor. Whether you are traveling for business or leisure, the hotel offers a range of room options to suit your needs, from cozy studios to expansive two-bedroom suites.
Not only does Suasana All Suites Hotel offer great value, but it also boasts a prime location in the heart of Johor Bahru. Situated in close proximity to popular attractions such as Johor Bahru City Square and Komtar JBCC, you'll have easy access to shopping, dining, and entertainment options. With its affordable pricing and convenient location, Suasana All Suites Hotel is the perfect choice for budget-conscious travelers seeking a comfortable and enjoyable stay in Johor Bahru.
Highly Recommended for Couples and Families
Suasana All Suites Hotel in Johor Bahru, Malaysia has received rave reviews from its guests. Many reviewers highly recommend this hotel and express their intention to stay here again in the future. The hotel is praised for being a great choice for both couples and families, offering a comfortable and enjoyable experience for all. Guests appreciate the spacious and clean rooms, which are perfect for accommodating families with children. The staff and security guard at the hotel are commended for their professionalism and helpfulness, ensuring that guests have a pleasant and hassle-free stay. Overall, Suasana All Suites Hotel provides a great experience for its guests and comes highly recommended by those who have stayed here.
Exceptional Customer Ratings at Suasana All Suites Hotel
Suasana All Suites Hotel in Johor Bahru, Malaysia has garnered exceptional customer ratings, making it a top choice for travelers seeking a memorable stay. With an overall rating of 8.7, this hotel has consistently impressed guests with its outstanding service and excellent value for money.
One of the standout features of Suasana All Suites Hotel is its unbeatable location, which has earned it a remarkable rating of 9.4. Situated in the heart of Johor Bahru, guests have easy access to a variety of attractions, shopping malls, and dining options. Whether you're a leisure traveler looking to explore the city or a business traveler in need of convenience, this hotel's prime location ensures that you're never far from the action.
In addition to its prime location, Suasana All Suites Hotel has also received high praise for its cleanliness, with a rating of 8.7. Guests consistently mention the immaculate condition of the rooms and common areas, highlighting the hotel's commitment to maintaining a pristine environment. Whether you're staying in a suite or a studio, you can expect a spotlessly clean and comfortable space to relax and unwind after a day of exploring the city.
Excellent8.4
Facilities
Exceptional9.4
Location
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
All children are welcome.
Security Deposit:
A RM100 security deposit is required upon check-in, either in cash or through credit card pre-authorization.
For cash deposits, the full amount will be refunded upon check-out, provided there are no damages, missing items, or house rules violations.
For credit card pre-authorization, no charge will be made unless necessary. The amount will be automatically released within 14 working days, subject to your bank’s processing time.
All ratings and comments on Agoda are from verified guests who must complete a stay before submitting a review.
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Excellent
10 most recent verified ratings received by the property
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The hotel stands out for its welcoming and attentive staff and the cleanliness of its spacious rooms with great views. The property is conveniently located near dining options, malls, and transportation hubs such as CIQ and JB Sentral. Families can choose from multiple bedroom options. Guests can start their day with a good breakfast selection and scenic views. The hotel has received many positive reviews for these reasons.
Some guests noted minor issues with the AC, but it wasn't a major concern for most.
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Value for money
I came a day earlier ahead of my group and book the 1 bedroom suite. Check in was easy. The next day we are supposed to check in for our 3 bedroom suite and as we need to check out from the 1 bedroom suite, the staff allowed me to check out at 12.30pm and allowed to leave our luggages at the reception so we can have our meals first. At the same time I requested if they can speed up our room so we could check in on time or even earlier. Mr Saravanan was very patient and assure me that they would try their very best and will call me once the room ready. By 3.30pm I was back to do check in, even though there was no calls, (anyway the staff are all quite busy with the number of visitors checking in), once I reach the counter Mr Saravanan promptly handed me the access card and mentioned everything is ready and they had assisted to speed up the cleaning. I am really grateful to his thoughtfulness despite the busy situation. This is really a good experience and this was my 3rd stay with Shama and they never failed me. Definitely i will come back again.
Dear Suzannah, Thank you for taking the time to share your wonderful feedback. We are delighted to hear that your experience at Shama Suasana Johor Bahru was seamless and enjoyable, from the smooth check-in at your 1-bedroom suite to the thoughtful handling of your 3-bedroom suite reservation. It is especially heartening to hear your appreciation for Mr Saravanan, who went above and beyond to ensure your room was ready despite a busy day. Our team takes great pride in delivering attentive and personalised service, and your kind words serve as a wonderful recognition of their efforts. We are grateful for your continued loyalty over your three stays and look forward to welcoming you back again soon. At Shama, we remain committed to providing thoughtfully designed residences, generous amenities, and a welcoming environment that ensures every stay is a memorable one. Warmest Regards, Celina Alicia Marketing Communications Manager Shama Suasana Johor Bahru
The place a bit far but not much of an issue cause near with other places to eat. Thumbs up: 1. The spacious place (as it same with residence place, so they made it like a home where u can actually stay few days and relax) 2. Facilities - I am impressed with the completed set for cooking , clean fridge and working microwave, with dining table. I actually like it very much and even considered to stay here again if ever plan for few days stay. 3. They prepared a robe for u so no need to wear your own pajamas. 4. Smart TV. U need to sign in for netflix, disney, etc. But if dont have , there's the local channel as well so you can watch sports, singapore and malaysia news channel and radio channel. 4. They gave enough toiletries for us with shampoo and body wash and toothbrush with tooothpaste. 5. I bought with breakfast. Served from 7am to 10am. Had enough time to wake up and freshen up ourselves to go eat. We went down at 9am, still have enough for us both. 6. The staff are helpful. Not much procedure to check in n out. We check in at 1am, after long day, they just ask for booking number and name of the person booking. Could be improved: 1. The one thing turns me off so much is the smell of the toilet. It was not the toilet, it's very clean but we think it's from the plumbing or piping, idk where but the smell seeps thru our bedroom and even living room. Made our day so bad cause we basically had to spray perfume so much on the toilet but over the time had to re-spray cause the perfume smell is gone. 2. The dressing room is together with the toilet and shower room. If there's no smell, I am glad to be there and give a thumbs up for the design, but all ruined by the smell, so dressing room together with bathroom is a wrong move, indeed. 3. Only one plug at bedside. It is better if u put two plugs especially in couple room cause I had to charge over my dressing table or in the living room. Only one can use their phone at phone while charging. I was hoping there's two cause after long day travel and forgot to bring powerbank, I was hoping to play my phone while charging at bedside while waiting for it full before unplug and sleep. 4. There is not enough hair conditioner. - they did gave a small 10mls hair conditioner in a bottle but for two ppl? Not enough. I was hoping there's another big compartment like those body wash and shampoo, there is for conditioner as well. - the quality of brand they used is meh. I can feel their shampoo, small conditioner and body wash they used are not medium to high quality but enough to just serve the purpose to clean up. 5. The swimming pool jas outside shower so can clean uo urself after swimming. But I do wish they prepared a towel or bathrobe there. Cause I sometimes lazy to bring mine and just want to go swimming after breakfast. I plan to dry myself up then go to my room to clean up. But there's no towel, so I basically lazy already to go up just to bring over change of clothes/towel. ** basically our stay there is actually ok. If there's no smell issue, actually it's a nice and affordable place to stay for few days considering with the microwave and fridge. But the smell ruined it all, u can actually smell the other ppl shit sia. Some more the bathroom is totally besides our bedroom🥲🥲 but overall stay is ok. Could be better but thank you for the accomodation.
Dear Value guest, We are extremely happy to receive your kind feedback. We will always do our best to ensure our guest has a great experience. We will take note of your feedback pertaining to the issues raised for further improvement. Again, I would like to apologize on behalf of my team. We sincerely look forward to your next stay with us. Till next time, stay safe. Warm regards, Syed Ali Syed Othman Hotel Manager
Spacious & Great Location! ⭐️⭐️⭐️⭐️⭐️ We stayed in the Three-Bedroom Suite at Shama Suasana Johor Bahru and had a fantastic experience. The unit was very spacious, clean, and comfortable – perfect for a family or a group of friends. The living area and kitchen were well-equipped, and the bedrooms provided ample space for everyone to relax. The location is a major plus – just a short walk to City Square Mall, Komtar JBCC, and the JB checkpoint, with plenty of food options and convenience stores nearby. Despite being in the city center, the suite was peaceful and quiet. Staff were friendly and helpful, and check-in was smooth. Overall, it was a great value for money, and we’ll definitely be back the next time we’re in JB. Highly recommended if you're looking for a convenient, comfortable, and spacious place to stay in Johor Bahru!
Dear Value guest, We are extremely happy to receive your kind feedback. We will always do our best to ensure our guest has a great experience. We will surely share your experience with the whole team. We sincerely look forward to your next stay with us. Till next time, stay safe. Warm regards, Syed Ali Syed Othman Hotel Manager
This is our 3rd visit and this time we stayed for 2 nights. No major issues though there were baby roaches at the kitchen area. Understandable as many guests do bring food or cook simple meals. Was a tad disappointed with the gym - several machines were not operational. And there are no towels at the pool so we had to use the ones in our room. The staff accidentally threw out my facial wash which was in a tube. Perhaps they thought it was empty and discarded them - but if I wanted to throw it away I would have done so in the bin. There was also a box of condoms in one of the bathroom cupboards. We had complimentary high-tea but the portions were large, and it was a waste to throw everything away. We chose not to go for the second day’s afternoon high-tea because we didn’t want to contribute to the food wastage. Overall, it was a pleasant stay but facilities can be improved.
Dear Value guest, We are extremely happy to receive your kind feedback. We will always do our best to ensure our guest has a great experience. We will take note of your feedback pertaining to the issues raised for further improvement. Again, I would like to apologize on behalf of my team. We sincerely look forward to your next stay with us. Till next time, stay safe. Warm regards, Syed Ali Syed Othman Hotel Manager
350 meters to public transportation
Free Wi-Fi in all rooms!
Daily housekeeping
Balcony/terrace
“Value for money”
Stayed here a night for my mum’s birthday from 9-10 Jan. Location: walkable distance from JB sentral. Just walk to city square ground floor, cross over to zenith mall (Haidilao is your landmark), take escalator to lv 2, walk past the door next to 7-11 and you find the entrance. Cleanliness: well maintained and clean place. Facilities: they have gym, pool which I did not try In room: spacious, most things are being provided for. Fridge, pots / pans, kettle and jar, cutleries, shampoo, conditioner, body wash, body balm, dressing room, dental sets, etc. you basically do not need to bring anything to this place. It’s all provided Breakfast: spread is decent and not bad. However not sure why some counters are quite high. Service is good too. What to note: RM100 cash is required as deposit. Remember to keep the paper and present it when you checkout What needs improvement: Sofa was too low to sit and we used their chairs instead. For people with sensitive nose, i smell like a drain smell every time i step into the toilet. Not the nicest smell really. It was as if I stepped into a longgang. My mum who doesn’t smell very well can’t smell anything. So if you don’t have sensitive nose come by all means. Requested for a birthday cake for my mum but nothing at all. Not even a card as a goodwill gesture. Will I come back? Well for the value and location I may as it is still comfortable. But if there are better options I may not
Dear Jeannie, Thank you for choosing to stay at Shama Suasana Johor Bahru and for taking the time to share such a detailed and thoughtful review. We are pleased to know that our central location and walkable connectivity from JB Sentral added convenience to your stay, as accessibility and urban living are core elements of the Shama experience. We are also encouraged by your positive comments regarding the cleanliness, spaciousness of the residence, in-room amenities, and overall comfort, as our serviced residences are thoughtfully designed to provide guests with everything they need for a seamless and comfortable stay. It is heartening to hear that our breakfast offering and service met your expectations as well. That said, we sincerely appreciate your constructive feedback on the areas requiring improvement. Please be assured that we have taken note of your comments regarding the sofa design and the odour experienced in the bathroom. As we are currently in the midst of refurbishin