Swiss-Belhotel Napier

4 stars out of 5
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Gold star ratings are provided by the property to reflect the comfort, facilities, and amenities you can expect.

36 Munroe Street, Napier South, Napier, New Zealand, 4110

Highlights

Great food & dining

Very good breakfast in the restaurant.
Excellent room comfort & quality

The rooms were the best we have come across in NZ.

5 min walk to beach and in the heart of city centre.
Location

The location is excellent, shops and restaurant nearby.
Top property facilities

Small hotel with modern facilities ..

Facilities

Free Wi-Fi

Car park

Front desk [24-hour]

Fitness center

Restaurants

Bar

Golf course (within 3 km)

Family room

About us

Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Conveniently situated in the Napier South part of Napier, this property puts you close to attractions and interesting dining options. This 4-star property features fitness center to make your stay more indulgent and memorable.
Cleanliness 9.2
Location 9.0
Service 8.9
Value for money 8.6

Based on 1,719 verified reviews

Cleanliness

9.2

Location

9.0

Service

8.9

Value for money

8.6

Facilities

8.5

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Nearest transportation options

Napier Station is within 0.31 km

See map

9.0Exceptional

Location rating score

Exceptional location
Exceptional for walking
More details on walking
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There are 52 places in walking distance!

Parking
Available
Walkable places
Station Street Accessway
150 m
Pak'nSave
160 m
Countdown Napier
220 m
Clive Square
320 m
Automobile Association
340 m
Closest landmarks
Unichem Munroe Street Pharmacy
40 m
Dental on Raffles
40 m
The Doctors
60 m
Vautier Street Pay and Display
70 m
Southern Community Laboratories
100 m

Good to know

Value for money8.6
Distance to city center0km
Location rating9.0
Nearest airportHawke's Bay Airport (NPE)
Distance to airport4.8 km

Select your room

1/18

Swiss-Super Studio

56 m²/603 ft²
Max 4 adults
1 king bed and 1 queen bed
Fits groups

9.3

Exceptional

Room comfort and quality

City view

1/14

Deluxe Premium Studio

50 m²/538 ft²
Max 2 adults
1 king bed

Outdoor view

1/14

Swiss-SuperSuite Two Bedroom

60 m²/646 ft²
Max 3 adults
1 king bed / 1 single bed / 1 sofa bed

9.6

Exceptional

Room comfort and quality

City view

2 bedrooms

1/11

Deluxe Studio

39 m²/420 ft²
Max 2 adults
1 king bed

8.9

Excellent

Room comfort and quality

City view

1/11

Swiss-Super Suite One Bedroom

60 m²/646 ft²
Max 2 adults
1 king bed

10.0

Exceptional

Room comfort and quality

City view

1/8

Deluxe Room

32 m²/344 ft²
Max 2 adults
1 king bed
Preferred by Couples

8.6

Excellent

Room comfort and quality

City view

1/6

Deluxe Premium King Room - Non-Smoking

50 m²/538 ft²
Max 2 adults
1 king bed

8.6

Excellent

Room comfort and quality

City view

1/4

Swiss-Super Suite One Bedroom

59 m²/635 ft²
Max 3 adults
1/3

Swiss Super Suite Two Bedroom

59 m²/635 ft²
Max 4 adults

2 bedrooms

1/1

1 Bedroom Suite - King

60 m²/646 ft²
Max 3 adults
1 king bed

Frequently asked questions

Enjoy your holiday vacation the finest way with a beverage in your hand at Swiss-Belhotel Napier's bar readily available right in front of your doorstep for whenever you need a sip or two.

Swiss-Belhotel Napier features free 24-hour fitness center that is fittingly located at the tip of your finger, allowing you to get your daily exercise routine in at any time of the day so you can spend your holiday the way you want. For more details, please contact the property for more information.

Yes! Swiss-Belhotel Napier provides dry cleaning service that is available all throughout your stay, making sure you're always looking your finest in your favorite outfit. Please contact the property for more information.

While residing at Swiss-Belhotel Napier, enjoy your early morning or evening walk at nearby park which include Station Street Accessway, Clive Square, and Bay Skate.

Verified past guests that have stayed at Swiss-Belhotel Napier had an average nightly stay of 1 night at this property.

Swiss-Belhotel Napier's most popular month where verified guests have stayed the most is in January.

Past business travelers that have stayed at this property have given Swiss-Belhotel Napier an average rating of 8.4. You can look up more detailed customer reviews and comments by filtering for a specific type of verified travelers down in the review section.

Verified couple travelers that have stayed at this property have given Swiss-Belhotel Napier an average rating of 8.3. You can look up on more detailed customer critiques, and comments by filtering for a specific type of verified guest travelers down in the review section.

Verified families with young children that have stayed at this property have given Swiss-Belhotel Napier an average rating of 8.3. You can look up more complete customer assessments and comments by filtering for a specific type of verified travelers down in the review section.

Verified local travelers that have stayed at this property have given Swiss-Belhotel Napier an average rating of 9.0. You can look up on more descriptive customer evaluations, and responses for this property down in the review section.

The nearest train, metro, or bus station is Napier Station, 306.1 m away from Swiss-Belhotel Napier.

More about Swiss-Belhotel Napier

More about Swiss-Belhotel Napier

Unwind and Indulge at Swiss-Belboutique Napier's Entertainment Facilities

At Swiss-Belboutique Napier, guests are treated to a delightful array of entertainment facilities that promise to make their stay truly memorable. Whether you're looking to unwind after a long day of exploring or simply want to indulge in some leisurely activities, this hotel has got you covered. Step into the hotel's stylish bar and experience a sophisticated ambiance that is perfect for enjoying a refreshing cocktail or a glass of fine wine. With a wide selection of beverages to choose from, the bar provides the ideal setting for socializing with fellow guests or simply relaxing after a day of sightseeing. Additionally, Swiss-Belboutique Napier also boasts a convenient gift and souvenir shop. Browse through a variety of unique and locally sourced items, including handicrafts, artwork, and mementos that capture the essence of Napier. Whether you're looking for a special gift for a loved one or a keepsake to remember your visit, this shop is sure to have something to suit your taste. With its fantastic entertainment facilities, Swiss-Belboutique Napier ensures that guests have plenty of options to enjoy their time at the hotel, making it a top choice for travelers seeking a memorable and enjoyable stay in Napier, New Zealand.

Stay Fit and Active at Swiss-Belboutique Napier's State-of-the-Art Fitness Center

Swiss-Belboutique Napier is proud to offer its guests a top-notch fitness center that is perfect for those looking to stay fit and active during their stay. Whether you are a fitness enthusiast or just want to squeeze in a quick workout, our fitness center has everything you need to achieve your fitness goals. Our 24-hour fitness center is equipped with state-of-the-art cardio machines, weightlifting equipment, and a variety of exercise accessories. Whether you prefer running on the treadmill, cycling on the stationary bike, or pumping iron, our fitness center has it all. The spacious and well-lit facility provides a comfortable and motivating environment for your workout sessions. What sets us apart is that our fitness center is not just any ordinary gym. It is completely free for all guests, allowing you to enjoy a workout without any extra charges. Whether you want to start your day with an energizing workout or unwind after a long day of exploring Napier, our fitness center is available around the clock to cater to your fitness needs. So, pack your workout gear and get ready to break a sweat at Swiss-Belboutique Napier's exceptional fitness center!

Convenience Facilities at Swiss-Belboutique Napier

Swiss-Belboutique Napier offers an array of convenience facilities to ensure a comfortable and hassle-free stay for guests. With services like laundry service, dry cleaning, and laundromat, guests can easily take care of their laundry needs without leaving the hotel. The daily housekeeping service ensures that rooms are kept clean and tidy throughout the stay, allowing guests to relax and enjoy their time in Napier. For those who prefer to dine in the comfort of their own room, room service is available, offering a variety of delicious dishes delivered right to the doorstep. The attentive and professional concierge team is also on hand to assist guests with any inquiries or requests they may have, ensuring a seamless and enjoyable stay. Stay connected with the complimentary Wi-Fi available in all rooms and public areas of the hotel. Whether guests need to catch up on work, browse the internet, or stay connected with loved ones, the high-speed Wi-Fi ensures a reliable and fast connection. With these convenient facilities, Swiss-Belboutique Napier aims to provide a truly convenient and enjoyable experience for every guest.

Convenient Transport Facilities at Swiss-Belboutique Napier

Swiss-Belboutique Napier goes above and beyond to ensure that guests have a seamless and hassle-free travel experience. With a range of transport facilities available, getting around Napier and exploring the beautiful surroundings has never been easier. For those arriving by air, the hotel offers convenient airport transfer services, taking the stress out of finding transportation upon arrival. Whether you're a leisure or business traveler, this service ensures a smooth transition from the airport to the hotel and vice versa. To help guests make the most of their stay, Swiss-Belboutique Napier also provides tours and ticket services. Whether you're interested in exploring the local attractions, booking tickets to popular shows, or arranging day trips to nearby vineyards, the knowledgeable staff is always on hand to assist you in planning your itinerary. For guests who prefer to explore at their own pace, the hotel offers a taxi service, allowing you to conveniently travel around the city and visit the must-see sights. Additionally, if you're driving to the hotel, rest assured that there is an onsite car park available. Whether you choose self-parking or valet parking, you can enjoy peace of mind knowing that your vehicle is secure. Please note that car park charges will be applied. With these excellent transport facilities, Swiss-Belboutique Napier ensures that guests can easily navigate the city and make the most of their time in Napier, New Zealand.

Indulge in Culinary Delights at Swiss-Belboutique Napier

At Swiss-Belboutique Napier, guests can enjoy a delightful array of dining options that are sure to satisfy every palate. Start your day off right with a delicious breakfast at the hotel's breakfast buffet, where you can indulge in a variety of hot and cold dishes, freshly baked pastries, and a selection of beverages. For those who prefer a lighter meal, a continental breakfast is also available. When it comes to lunch and dinner, the hotel's restaurant offers a diverse menu featuring both local and international cuisine. From succulent seafood dishes to mouthwatering steaks, there is something to please every taste bud. The restaurant's cozy and inviting ambiance provides the perfect setting for a memorable dining experience. If you prefer the convenience of dining in the comfort of your own room, Swiss-Belboutique Napier also offers room service. Take advantage of this option and enjoy a delicious meal without leaving the comfort of your accommodation. In addition to the coffee shop, where you can enjoy a freshly brewed cup of coffee or tea, Swiss-Belboutique Napier ensures that your stay is hassle-free with daily housekeeping. This ensures that your dining experience is always accompanied by a clean and tidy environment. Whether you're starting your day with a hearty breakfast, enjoying a leisurely lunch, or indulging in a delicious dinner, Swiss-Belboutique Napier's dining facilities are sure to leave you satisfied and craving for more.

Luxurious Room Options at Swiss-Belhotel Napier

Discover a range of elegant and spacious rooms at Swiss-Belhotel Napier, tailored to meet your comfort and style preferences. Choose from the cozy Deluxe Room, offering 32 square meters of space with a plush King Bed, or indulge in the larger Deluxe Studio, which provides 39 square meters of comfort with a King Bed. For families or groups, the Swiss-SuperSuite Two Bedroom spans 60 square meters and features a versatile layout with a Sofa Bed, a King Bed, and a Single Bed, ensuring ample space for everyone. The Deluxe Premium King Room, a non-smoking option, offers 50 square meters of tranquility with a luxurious King Bed, while the Swiss-Super Suite One Bedroom provides 60 square meters of refined living with a King Bed. Additionally, the Swiss-Super Studio, available with a Queen or King Bed, offers 56 square meters of stylish comfort for a relaxing stay.

Discover the Vibrant Charm of Napier South

Nestled in the heart of Napier, New Zealand, Swiss-Belboutique Napier is surrounded by the vibrant charm of Napier South. This picturesque neighborhood is renowned for its Art Deco architecture, making it a haven for history buffs and architecture enthusiasts alike. Stroll along the tree-lined streets and admire the beautifully restored buildings, each showcasing unique designs and intricate details that transport you back to the 1930s. Beyond its architectural allure, Napier South offers a plethora of attractions and activities to suit all interests. Indulge in a leisurely shopping spree at the boutique stores that line the streets, where you can find everything from local crafts to high-end fashion. Explore the vibrant art scene by visiting the numerous galleries and studios, showcasing the works of talented local artists. For food lovers, Napier South is a culinary paradise, with an array of cafes, restaurants, and bars offering a diverse range of cuisines to satisfy every palate. With its prime location in Napier South, Swiss-Belboutique Napier allows guests to immerse themselves in the rich history, captivating architecture, and vibrant atmosphere of this charming neighborhood. Whether you are here for a romantic getaway, a cultural exploration, or simply to relax and unwind, Napier South has something to offer everyone.

Traveling from the Airport to Swiss-Belboutique Napier in Napier, New Zealand

Nestled in the heart of Napier South, Swiss-Belboutique Napier is a stunning boutique hotel that offers a unique and luxurious experience for travelers visiting Napier, New Zealand. Getting to this exquisite hotel from the nearest airport is a breeze, ensuring a seamless start to your vacation. If you're arriving at Hawke's Bay Airport, which is the closest airport to Napier, you have several convenient transportation options to reach Swiss-Belboutique Napier. The most common and hassle-free option is to take a taxi or a pre-booked airport transfer. The journey from the airport to the hotel takes approximately 10 minutes, allowing you to quickly settle into the comfort and elegance of Swiss-Belboutique Napier. Alternatively, if you prefer public transportation, you can catch a bus from the airport to Napier City. From there, it's just a short walk or a quick taxi ride to reach the hotel. The bus service operates regularly, providing a cost-effective and convenient way to reach your destination. Once you arrive at Swiss-Belboutique Napier, you'll be greeted by the hotel's warm and attentive staff, who will ensure that your stay is nothing short of extraordinary. With its stylish and contemporary design, luxurious amenities, and prime location, Swiss-Belboutique Napier is the perfect choice for discerning travelers seeking a memorable experience in Napier, New Zealand.

Discover the Vibrant Surroundings of Swiss-Belboutique Napier

Located in the heart of Napier, New Zealand, Swiss-Belboutique Napier offers an ideal base for exploring the vibrant surroundings of this charming coastal city. With a variety of landmarks and attractions just a stone's throw away, guests can immerse themselves in the rich culture and history of the area. For those seeking retail therapy, the hotel is conveniently situated near Napier Pharmacy and Deco Centre. Here, visitors can indulge in some shopping and find unique souvenirs to take home. Additionally, art enthusiasts will be delighted to discover Nga Taonga a Maui Gallery, where they can admire a wide range of Maori art and learn about the local heritage. Sports and fitness enthusiasts will find The Hive Crossfit Ahuriri nearby, offering a variety of fitness classes and activities to keep active during their stay. Those looking for a more relaxing experience can take a leisurely stroll to Rochelle Spence Dance Studio, where they can enjoy dance performances and classes. Furthermore, visitors seeking entertainment can head to Napier Soundshell, a popular venue for concerts and events. Whether it's a live music performance or a cultural festival, there is always something exciting happening at this iconic landmark. With its central location, Swiss-Belboutique Napier provides guests with easy access to a range of amenities. Countdown Carlyle and The Doctors are just a short distance away, ensuring convenience for any essential needs during your stay. Dental on Raffles is also nearby, offering peace of mind for any dental emergencies that may arise. Immerse yourself in the vibrant surroundings of Swiss-Belboutique Napier, where a world of landmarks and attractions await just steps from your doorstep. Whether you're in search of cultural experiences, retail therapy, or simply want to explore the city's rich history, this hotel is the perfect starting point for your Napier adventure.

Convenient Public Transport Stations near Swiss-Belboutique Napier

Located in the heart of Napier, Swiss-Belboutique Napier offers easy access to several public transport stations, making it an ideal choice for travelers looking to explore the city and its surroundings. Just a short stroll from the hotel, you'll find Napier Station, a major transport hub that connects you to various destinations in New Zealand. Whether you're planning to visit the stunning wineries of Hawke's Bay or explore the vibrant city center, Napier Station provides convenient train and bus services to cater to your travel needs. Additionally, within walking distance from Swiss-Belboutique Napier, you'll find bus stops that offer regular services to popular attractions and landmarks. These bus stops provide a hassle-free way to explore the city at your own pace. Whether you're interested in visiting the iconic Art Deco buildings, enjoying a leisurely stroll along the Marine Parade, or discovering the local cuisine at the bustling Ahuriri district, the nearby bus stops ensure that you can easily navigate your way around Napier. With its strategic location near Napier Station and convenient access to nearby bus stops, Swiss-Belboutique Napier offers guests the opportunity to effortlessly explore the beauty and charm of Napier and its surrounding areas. Whether you prefer to travel by train or bus, the hotel's proximity to these public transport stations ensures that you can embark on exciting adventures and immerse yourself in the rich culture and natural wonders of Napier, New Zealand.

A Culinary Adventure Awaits

Swiss-Belboutique Napier is surrounded by a plethora of dining options that will satisfy even the most discerning palates. Just a stone's throw away from the hotel, you'll find The Kitchen, a trendy and vibrant eatery known for its farm-to-table concept and delectable dishes. If you're in the mood for some savory pies, Jesters Pies Napier is a must-visit, offering a wide range of flavors to choose from. For a sophisticated dining experience, head to Norfolk Lounge Restaurant, where you can indulge in exquisite cuisine paired with fine wines. Cappadonna is the perfect spot for lovers of Mediterranean cuisine, serving up authentic and flavorful dishes. Those with a sweet tooth will be delighted by the irresistible ice cream creations at Lick This. Komida is a hidden gem that specializes in Asian fusion cuisine, while Six Sisters Coffee House is a cozy cafe that serves up delicious brews and homemade treats. If you're in the mood for a glass of bubbly, Churchills Champagne Bar is the place to be. For a taste of fresh seafood, Pacifica Kaimoana Restaurant offers an array of mouthwatering dishes made with the finest ingredients. And if you're looking for a relaxed atmosphere to enjoy a drink and some live music, Take Five is the perfect choice. With such a diverse range of culinary delights just steps away, Swiss-Belboutique Napier is a food lover's paradise.

Shop 'til you Drop in Napier

Surrounded by a plethora of unique and eclectic shopping landmarks, Swiss-Belboutique Napier is a haven for shopaholics. Just a short stroll away, you'll find The Department of Curiosities and Fine Things, a treasure trove of quirky and one-of-a-kind items. If you're looking for stylish home decor and furniture, Decorum is the place to go. For those with a passion for crafting, St Beads - Bead Store offers an extensive selection of beads and supplies. Animal lovers will delight in Opossum World, where you can find a range of possum-themed souvenirs. If you're in the mood for fresh produce and local delights, the Napier Farmers Market is a must-visit. History buffs and antique enthusiasts will enjoy browsing through the collections at Napier Antique Centre. And if you're in need of some fashionable attire, Charleston Chic and Sugar Thread offer trendy clothing and accessories. With such a diverse range of shopping options just steps away, Swiss-Belboutique Napier ensures that guests can indulge in a memorable retail therapy experience during their stay.

Affordable Luxury: Experience Swiss-Belboutique Napier at a Great Price

At Swiss-Belboutique Napier, you can indulge in a luxurious stay without breaking the bank. With an average room price of just $134, this boutique hotel offers exceptional value for its upscale amenities and prime location. Compared to the average price of a hotel room in Napier, which stands at $140, Swiss-Belboutique Napier provides a fantastic opportunity to experience world-class hospitality at a more affordable rate. Step into the elegant lobby of Swiss-Belboutique Napier and be greeted by a warm and inviting atmosphere. The hotel's stylish rooms are tastefully decorated and feature modern furnishings, ensuring a comfortable and relaxing stay. From the plush bedding to the well-appointed bathrooms, every detail is designed to provide a seamless blend of comfort and luxury. With the added advantage of a lower average room price compared to other hotels in the area, Swiss-Belboutique Napier offers an unbeatable combination of affordability and quality.

A Haven of Excellence in Napier

Swiss-Belboutique Napier in Napier, New Zealand has garnered an impressive overall rating of 8.6, reflecting the exceptional experiences of its satisfied guests. This boutique hotel has consistently received high praise for its outstanding value, with a rating of 8.3. Guests have expressed their delight in the excellent facilities available, which have earned the hotel a commendable rating of 8.1. One aspect that truly stands out at Swiss-Belboutique Napier is its commitment to cleanliness, with a remarkable rating of 8.9. Guests have consistently praised the hotel's dedication to maintaining a pristine and hygienic environment, ensuring a comfortable and enjoyable stay. The hotel's location is another highlight, with guests rating it at 8.8. Situated in the heart of Napier, guests have easy access to the city's vibrant attractions, stunning beaches, and renowned wineries. Whether you're exploring the art deco architecture or indulging in the region's famous wines, Swiss-Belboutique Napier's prime location ensures a convenient and unforgettable experience. Last but not least, the staff's performance at Swiss-Belboutique Napier has received glowing reviews, with a rating of 8.8. Guests have consistently praised the hotel's friendly and attentive staff, who go above and beyond to ensure a memorable stay. From warm welcomes to personalized recommendations, the staff's dedication to providing exceptional service truly sets Swiss-Belboutique Napier apart. With its exceptional ratings for value, facilities, cleanliness, location, and staff performance, Swiss-Belboutique Napier is a haven of excellence in Napier. Experience the best of New Zealand hospitality at this boutique hotel, where every detail is carefully curated to provide an unforgettable stay.

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Amenities and facilities

Excellent8.5

Facilities

Languages spoken
  • English
  • French
  • German
  • Hindi
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Fitness center
  • Gym/fitness
  • Tours
Cleanliness and safety
  • Anti-viral cleaning products
  • Breakfast takeaway service
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Staff trained in safety protocol
Dining, drinking, and snacking
  • Alcohol
  • Bar
  • Breakfast [buffet]
  • Breakfast [continental]
  • Breakfast service
  • Coffee shop
  • Fruits/snacks
  • Happy hour
  • Restaurant breakfast
  • Restaurants
  • Snack bar
Services and conveniences
  • Air conditioning in public area
  • Concierge
  • Contactless check-in/out
  • Daily housekeeping
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Heating in public area
  • Invoice provided
  • Ironing service
  • Laundromat
  • Laundry service
  • Luggage storage
  • Safety deposit boxes
  • Smoke-free property
  • Smoking area unavailable
  • Xerox/fax in business center
For the kids
  • Family/child friendly
  • Family room
  • Kids meal
Land sports
  • Golf course (within 3 km)
Access
  • CCTV in common areas
  • Check-in/out [express]
  • Check-in [24-hour]
  • Dog-friendly
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pet-friendly [charges apply]
  • Pets allowed
  • Pets may not be left unattended
  • Safety/security feature
  • Security [24-hour]
  • Service animals are welcome
  • Smoke alarms
Getting around
  • Car park [charges apply]
  • Car park [on-site]
  • Taxi service
Available in all rooms
  • Coffee/tea maker
  • Free bottled water unavailable
  • Hair dryer
  • In-room safe box
  • Non-smoking
  • Refrigerator
  • Satellite/cable channels
  • Shower

Location

36 Munroe Street, Napier South, Napier, New Zealand, 4110

Excellent9.0

Location

Airports
  • Hawke's Bay Airport (NPE)
    4.8 km
  • Taupo Airport (TUO)
    110.5 km
Public transportation
  • Napier Station
    310 m
Hospital or clinic
  • Unichem Munroe Street Pharmacy
    40 m
Convenience store
  • BP2Go Shop
    480 m
Cash withdrawal
  • ATM
    60 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-3 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 4-12 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 13 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • Any bookings that consist of more than 4 rooms (5 or more) within a single reservation is 100% non-refundable basis. When booking more than 4 rooms, different policies and additional supplements may apply.
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from14:00
  • Check-out until10:00
  • Reception open until22:00
  • Check-out from10:00
  • Check-in until14:00
Getting around
  • Distance from city center0km
  • Travel time to airport (minutes)13
Extras
  • Daily Internet/Wi-Fi fee0 NZD
  • Breakfast charge (unless included in room price)32 NZD
The property
  • Year property opened2021
  • Number of floors3
  • Number of rooms 52
  • Non-smoking rooms/floorsyes
  • Number of restaurants1
  • Number of bars/lounges1
Parking
  • Daily parking fee15 NZD

Reviews of Swiss-Belhotel Napier from real guests

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All ratings and comments on Agoda are from verified guests who must complete a stay before submitting a review.

Provided by verified guests of

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8.7

Excellent

Recent ratings trend

10 most recent verified ratings received by the property

  • 9.6
  • 5.6
  • 10
  • 10
  • 9.2
  • 10
  • 6.0
  • 9.6
  • 9.6
  • 8.4

Most recent

  • Cleanliness score 9.2 out of 10 and is a high score in Napier
    Cleanliness9.2
  • Location score 9 out of 10 and is a high score in Napier
    Location9.0
  • Service score 8.9 out of 10 and is a high score in Napier
    Service8.9
  • Value for money score 8.6 out of 10 and is a high score in Napier
    Value for money8.6
  • Facilities score 8.5 out of 10 and is a high score in Napier
    Facilities8.5
High score for Napier

Rating

9+ Exceptional (62)
8-9 Excellent (19)
7-8 Very Good (19)
6-7 Good (3)
<6 Below Expectation (9)

Review summary

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Guests highly recommend this hotel due to its great location, with multiple reviews mentioning the convenience of its location. The staff is friendly and attentive, and the rooms are clean and spacious. In addition, the breakfast is beautiful and has received good feedback from guests. The hotel is also quiet, making it a great option for those seeking a peaceful stay.

The hotel's restaurant and bar have limited hours, which has been mentioned in a few reviews.

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Location

Mentioned in 20 reviews
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100% Positive

Room comfort

Mentioned in 13 reviews
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100% Positive

Cleanliness

Mentioned in 13 reviews
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92% Positive
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7% Unfavourable

Room size

Mentioned in 13 reviews
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100% Positive

Room design

Mentioned in 11 reviews
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100% Positive

Service

Mentioned in 11 reviews
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100% Positive

Parking

Mentioned in 9 reviews
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55% Positive
sentiment-negative-indicator
44% Unfavourable

Bedding

Mentioned in 9 reviews
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77% Positive
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22% Unfavourable

Check in

Mentioned in 7 reviews
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42% Positive
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57% Unfavourable
Showing 112 verified guest comments
Changed to review page 1
  1. 5.6
    Sneha from New Zealand
    Family with young children
    Deluxe Room
    Stayed 5 nights in December 2025

    “Stay had positives but fell short overall”

    We stayed at Swiss-Belhotel Napier for 5 nights. Jessica at check-in was very friendly and accommodating. She confirmed our stay details, welcomed us warmly, and arranged a portacot for our toddler, which we appreciated. The room itself was spacious with modern furnishings, a comfortable large bed, and a coffee machine, which was a plus. However, our room was on the first floor with very limited views. One disappointment was the $15 per day parking fee, which we don’t recall being clearly mentioned when booking. After arriving, we noticed many nearby motels along Marine Parade offering free parking, which made us feel that for a similar price we could have stayed closer to the sea with parking included. The bathroom was a major issue. It was extremely cramped and difficult to use, particularly the toilet area. The photos online were misleading and did not reflect the bathroom we were given. Even our toddler became frustrated and bruised her hand multiple times due to the vanity being positioned so close to the toilet. We raised this with staff, who were apologetic, but no solution was available as the hotel was fully booked. Breakfast was included in our stay, however our first morning experience was unpleasant. The restaurant attendant was rude and dismissive, repeatedly insisting we had only paid for one breakfast despite us confirming at booking and again at check-in that breakfast was for two adults and one child. She refused to check with reception herself and spoke over both myself and the receptionist, eventually laughing and telling me “then don’t come to breakfast,” loudly disrupting the dining area. This was very disappointing and unprofessional. The breakfast food itself was decent, but the menu did not change over the 5 days, so we skipped breakfast on several mornings. Coffee was consistently cold — we saw multiple guests returning full cups for replacements. While there were some positives, particularly the room size and friendly check-in, the bathroom layout, parking cost, breakfast experience, and lack of variety meant the stay did not meet expectations for the price.

    Reviewed December 31, 2025

    Dear Sneha, Thank you for taking the time to share your feedback following your stay with us. We’re pleased to hear you enjoyed a smooth check-in with Jessica and found your room modern and comfortable. We appreciate you highlighting these positives. We would like to clarify a couple of points raised. Our secure, underground parking is available for a daily fee ($15), which is clearly advertised across all of our online booking platforms. We are the only hotel in the nearby area offering this level of secure on-site parking, which many guests value for its convenience and peace of mind. Regarding breakfast, the reservation was booked for one adult, and breakfast was therefore included for one person only, in line with the booking details. When additional guests attended breakfast, our team advised that breakfast would need to be purchased for the additional adult. That said, we are sorry that this interaction felt uncomfortable, and we will be reinforcing the importance of clear an

    Responded February 12, 2026
    Swiss-Belhotel Napier
  2. 10.0
    Exceptional
    S from New Zealand
    Couple
    Deluxe Room
    Stayed 2 nights in July 2025

    “An excellent stay”

    The hotel is located at the most convenient place - short distance to all sorts of shops. The breakfast was such a good treat with both warm and cold choices (very good spread), excellent room service with clean and tidy rooms and as a bonus there are espresso machines with pods in rooms which is the cherry on top! We absolutely loved our time and would definitely recommend for anyone visiting the area!

    Reviewed July 20, 2025

    Thank you so much for your wonderful 10/10 review! We're delighted to hear you enjoyed the location, breakfast selection, and in-room amenities—especially the espresso machine! It's fantastic to know our team’s efforts in maintaining clean and tidy rooms helped make your stay even more enjoyable. We truly appreciate your recommendation and look forward to welcoming you back next time you're in the area.

    Responded July 22, 2025
    Swiss-Belhotel Napier
  3. 9.2
    Exceptional
    Jessica from New Zealand
    Couple
    Deluxe Room
    Stayed 1 night in February 2025

    “Love this hotel”

    This hotel is fantastic. The rooms are lovely and decorated in Art Deco style. The bed was very comfortable and we slept very well with the black out curtains. Only issue I think is why do they make people pay $100 holding fee that they give back 3 days after you leave? That could be really awkward and unexpected for some people. We stay in lots of hotels and that isn't standard.

    Reviewed February 16, 2025

    Hi Jessica, Thank you so much for your wonderful review! We’re delighted to hear that you enjoyed the Art Deco style of the rooms, the comfort of the bed, and the restful sleep with the blackout curtains. We truly appreciate your feedback regarding the holding fee, and we understand how that could be unexpected. This is a standard policy for us to ensure the security of the room, but we’ll certainly take your comments into consideration for the future. We hope to welcome you back soon! Kind Regards Adhiraj Sunkersett (Front office Manager)

    Responded February 17, 2025
    Swiss-Belhotel Napier
  4. 10.0
    Exceptional
    Shaun from New Zealand
    Couple
    Deluxe Room
    Stayed 2 nights in August 2025

    “Weekend stay”

    My partner and I had a wonderful stay here. The room is very spacious and modern. Has everything you could need for a weekend getaway. Bonus is the free on-street parking all around the hotel on weekends and easy walk across the road to Pak N Save. Also a very short walk to the beach and gym facilities are above average. Would. Stay here again for sure.

    Reviewed September 06, 2025

    Thank you for your wonderful feedback. We’re delighted to hear you and your partner enjoyed your weekend stay, found the room spacious and well-equipped, and appreciated the convenient location and free weekend parking. It’s great to know you also enjoyed the nearby beach and our gym facilities. We look forward to welcoming you back for another enjoyable stay in Napier.

    Responded September 15, 2025
    Swiss-Belhotel Napier
  5. 8.0
    Excellent
    Marie-Francoise from New Zealand
    Couple
    Deluxe Room
    Stayed 1 night in May 2025

    “One night stay”

    Good: Very clean and spacious ..Small hotel with modern facilities .. Located in town near all amenities… near waterfront .. To improve: cutlery's and plates required in kitchen area .. overall great hotel ..Will recommend it to our friends and family ..

    Reviewed May 04, 2025

    Thank you for taking the time to share your feedback following your recent stay with us at Swiss-Belhotel Napier. We’re so pleased to hear you enjoyed your stay — especially the cleanliness, spaciousness, and our central location near the waterfront and local amenities. It’s great to know you found our facilities modern and comfortable. Thank you also for your helpful suggestion regarding kitchenware. We appreciate your feedback and will certainly take it into consideration as we look for ways to enhance the guest experience. We’re grateful for your recommendation and look forward to welcoming you — and your friends and family — back again soon.

    Responded May 20, 2025
    Swiss-Belhotel Napier
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