This property is in high demand!
3 travelers have booked today.
Gold star ratings are provided by the property to reflect the comfort, facilities, and amenities you can expect.
Spent our honeymoon here and we had an amazing time.
Free Wi-Fi
Car park
Check-in/out [express]
Golf course (within 3 km)
Massage
Family room
Luggage storage
Hot tub
3 travelers have booked today.
Based on 3,228 verified reviews
8.8
8.7
8.6
8.3
8.0
8.0
Nearest transportation options
•
The Queenstown Bus Station is within 1.06 km
Location rating score
| Value for money | 8.0 |
| Location rating | 8.3 |
| Nearest airport | Queenstown Airport (ZQN) |
| Distance to airport | 5.9 km |
8.6
Excellent
Lake view
2 bedrooms
8.3
Excellent
Lake view
9.1
Exceptional
Lake view
2 bedrooms
2 bathrooms
Mountain view
2 bedrooms
2 bathrooms
8.7
Excellent
Lake view
2 bedrooms
Lake (partial view) view
Swiss-Belsuites Pounamu Queenstown offers a wide array of non-water sport and outdoor activities such as bicycle rental, hiking trails, and skiing for guests to enjoy while staying here.
Swiss-Belsuites Pounamu Queenstown's policy pertaining to children's bedding considers guests age 4 years and older as adults, and therefore requires an extra bed. If an additional charge applies, you can find additional information about specific child policy and age range for this property, by checking the "Property policies" section located in the property page for more details.
Swiss-Belsuites Pounamu Queenstown has a total of 2 floors.
The average room rate for Swiss-Belsuites Pounamu Queenstown in the past month is 310.0 NZD, compared to city's average of 545.34 NZD.
Swiss-Belsuites Pounamu Queenstown can speak a total of 5 languages and supports well-known languages such as English, Spanish, and Mandarin Chinese for international guests, ensuring all travelers are well accommodated with all their needs in their preferred choice of languages when communicating. Please refer to the 'Amenities and facilities' section and in the 'Languages spoken' category to find out what other languages this property supports.
Swiss-Belsuites Pounamu Queenstown supports up to 6, with payment card options such as Visa, MasterCard, Cash, and American Express.
Verified solo travelers that have stayed at this property have given Swiss-Belsuites Pounamu Queenstown an average rating of 8.0. You can look up more detailed customer reviews and comments by filtering for a specific type of verified travelers down in the review section.
Verified group travelers that have stayed at this property have given Swiss-Belsuites Pounamu Queenstown an average rating of 8.0. You can look up more specific customer ratings and comments by filtering for a specific type of verified travelers down in the review section.
Past local visitors that have stayed at this property have given Swiss-Belsuites Pounamu Queenstown an average rating of 7.7. You can look up on more detailed customer testimonials, and feedback for this property down in the review section.
The nearest train, metro, or bus station is The Queenstown Bus Station, 1063.34 m away from Swiss-Belsuites Pounamu Queenstown.
The nearest airport to Swiss-Belsuites Pounamu Queenstown is Queenstown Airport, 6.0 km away.

Experience Luxury and Convenience at Swiss-Belsuites Pounamu Queenstown
Welcome to Swiss-Belsuites Pounamu Queenstown, a luxurious 5-star hotel nestled in the breathtaking city of Queenstown, New Zealand. With its prime location and impeccable amenities, this hotel offers an unforgettable experience for both business and leisure travelers.
Upon arrival, guests are greeted by a warm and inviting atmosphere, reflecting the hotel's commitment to providing exceptional service. Check-in begins at 03:00 PM, allowing you to settle in comfortably and start your unforgettable stay. The hotel, built in 2007, showcases modern design and elegant furnishings, ensuring a stylish and contemporary ambiance throughout.
At Swiss-Belsuites Pounamu Queenstown, your comfort and convenience are of utmost importance. The hotel's check-out time is until 11:00 AM, giving you ample time to enjoy a leisurely morning before departing. If you're catching a flight, you'll be pleased to know that the hotel is just a short 10-minute drive from the airport, making your journey hassle-free.
Unwind and Indulge in Entertainment at Swiss-Belsuites Pounamu Queenstown
At Swiss-Belsuites Pounamu Queenstown, entertainment is taken to a whole new level. With an array of facilities designed to cater to every guest's needs, you'll never have a dull moment during your stay.
The hotel boasts a state-of-the-art fitness center, perfect for those looking to maintain their workout routine while traveling. Equipped with modern exercise equipment, you can break a sweat and stay in shape amidst the breathtaking views of Queenstown.
For those seeking relaxation and rejuvenation, the hotel offers a luxurious spa and wellness center. Indulge in a soothing massage or pamper yourself with a range of beauty treatments. Unwind in the tranquil atmosphere and let your worries melt away.
Additionally, Swiss-Belsuites Pounamu Queenstown features a games room, complete with various entertainment options. Challenge your friends or family to a friendly game of pool or enjoy some quality time playing board games. The games room provides a fun and lively atmosphere for guests of all ages to enjoy.
With these exceptional entertainment facilities, Swiss-Belsuites Pounamu Queenstown ensures that your stay is not only comfortable but also filled with excitement and relaxation.
Unleash Your Inner Athlete at Swiss-Belsuites Pounamu Queenstown
Swiss-Belsuites Pounamu Queenstown is a haven for sports enthusiasts, offering an impressive array of sports facilities right at your fingertips. Whether you are a golf aficionado, fitness enthusiast, skiing lover, or adventure seeker, this hotel has something for everyone.
Tee off at the hotel's very own golf course, conveniently located on-site. With breathtaking views of the surrounding mountains and pristine fairways, this is a golfer's paradise. Challenge yourself to a round of golf or enjoy a leisurely game with friends and family.
Stay in shape and maintain your fitness routine at the hotel's well-equipped fitness center. Featuring state-of-the-art equipment, you can indulge in a rigorous workout or simply unwind with a yoga session. The fitness center offers a range of facilities to cater to all your fitness needs.
For those who crave the thrill of the slopes, Swiss-Belsuites Pounamu Queenstown is ideally situated for skiing adventures. With world-class ski resorts just a short distance away, you can hit the slopes and experience the exhilaration of gliding down the powdery snow.
If water sports are more your style, take advantage of the hotel's boat facilities. Explore the stunning Lake Wakatipu at your own pace, whether it's a relaxing cruise or an adrenaline-pumping jet ski ride.
For nature lovers and hiking enthusiasts, the hotel provides easy access to a network of scenic hiking trails. Immerse yourself in the beauty of Queenstown's landscapes as you embark on an unforgettable hiking adventure.
Swiss-Belsuites Pounamu Queenstown caters to sports enthusiasts of all kinds, ensuring an action-packed stay filled with excitement and adventure.
Convenience at Its Finest: Swiss-Belsuites Pounamu Queenstown's Top-Notch Facilities
Swiss-Belsuites Pounamu Queenstown is renowned for its exceptional convenience facilities that cater to the needs of every guest. With a range of services and amenities, this hotel ensures a hassle-free and comfortable stay.
One of the standout convenience facilities at Swiss-Belsuites Pounamu Queenstown is its laundry service. Guests can take advantage of this service to keep their clothes fresh and clean throughout their stay. Additionally, the hotel offers dry cleaning services, making it even more convenient for guests who require professional cleaning.
For the safety and security of guests, Swiss-Belsuites Pounamu Queenstown provides safety deposit boxes. Guests can store their valuable belongings and have peace of mind knowing that their items are well-protected. Furthermore, the hotel offers luggage storage, allowing guests to securely store their bags before check-in or after check-out.
To ensure guests stay connected, Swiss-Belsuites Pounamu Queenstown offers free Wi-Fi in all rooms and public areas. Whether guests need to catch up on work or simply browse the internet, they can enjoy seamless connectivity throughout the hotel. The hotel also features an express check-in/check-out service, allowing guests to save valuable time and start their Queenstown adventure without any delays.
With daily housekeeping, guests can enjoy a clean and tidy room every day. This service ensures that guests can relax and unwind in a comfortable environment without worrying about the cleanliness of their accommodation.
Lastly, for guests who prefer smoking, Swiss-Belsuites Pounamu Queenstown provides a designated smoking area. This thoughtful facility ensures that both smokers and non-smokers can enjoy their stay without any inconvenience.
Swiss-Belsuites Pounamu Queenstown goes above and beyond to provide exceptional convenience facilities that enhance the overall guest experience. From laundry services to free Wi-Fi, express check-in/check-out, and daily housekeeping, this hotel ensures that every guest's needs are met with utmost convenience and comfort.
Convenient Transport Facilities at Swiss-Belsuites Pounamu Queenstown
At Swiss-Belsuites Pounamu Queenstown, guests can enjoy a range of convenient transport facilities that make exploring Queenstown a breeze. The hotel offers an onsite car park, allowing guests to conveniently park their vehicles without any hassle. Whether you are driving your own car or renting one, the car park provides a safe and secure place to park throughout your stay.
For those who prefer to explore the city on their own, Swiss-Belsuites Pounamu Queenstown also offers car hire services. This means that you can easily rent a car directly from the hotel, saving you time and effort. With the freedom to drive around at your own pace, you can easily visit popular attractions, go on scenic drives, or explore the beautiful landscapes that surround Queenstown.
Additionally, guests can take advantage of the hotel's self-parking option, which is available free of charge. This allows you to park your car conveniently and without any extra cost. Whether you are planning to spend a day exploring the city or embarking on a road trip, the transport facilities at Swiss-Belsuites Pounamu Queenstown ensure that your transportation needs are well taken care of.
Luxurious Room Facilities at Swiss-Belsuites Pounamu Queenstown
Indulge in the ultimate comfort and convenience at Swiss-Belsuites Pounamu Queenstown, where every room is equipped with an array of luxurious facilities. Stay cool and refreshed with the air conditioning system, ensuring a pleasant temperature throughout your stay. Sit back and relax as you enjoy a wide selection of inhouse movies on the television, providing entertainment at your fingertips.
Getting ready for a day of exploration or a night out? No worries, as a hair dryer is provided in every room, allowing you to style your hair with ease. Unwind and take in the breathtaking views of Queenstown from your own private balcony or terrace, a perfect spot to enjoy a morning coffee or an evening drink. Stay connected to the world with satellite/cable TV, offering a variety of channels to suit your preferences.
Experience the epitome of comfort and luxury with the room facilities at Swiss-Belsuites Pounamu Queenstown, ensuring a memorable stay in Queenstown, New Zealand.
Indulge in Exquisite Dining at Swiss-Belsuites Pounamu Queenstown
At Swiss-Belsuites Pounamu Queenstown, guests can experience a culinary journey like no other. With a range of dining facilities on offer, you can indulge in exquisite meals without even leaving the comfort of the hotel.
Start your day off right with a delicious continental breakfast. Each morning, guests can enjoy a mouthwatering spread of freshly baked pastries, seasonal fruits, cereals, yogurt, and a selection of hot beverages. Whether you prefer a light and healthy start or a hearty breakfast, there is something to suit every taste at Swiss-Belsuites Pounamu Queenstown.
In addition to the continental breakfast, the hotel also offers daily housekeeping to ensure that your dining experience is always clean and comfortable. With these outstanding dining facilities, Swiss-Belsuites Pounamu Queenstown guarantees a memorable stay where you can savor delightful meals and enjoy the utmost convenience.
Luxurious Room Options at Swiss-Belsuites Pounamu Queenstown
Discover a range of elegant accommodations at Swiss-Belsuites Pounamu Queenstown, designed to cater to your comfort and preferences. Choose from spacious options like the 1-Bedroom Lake View Super Suite and the 2-Bedroom Lake View Super Suite, offering ample space for relaxation with 74 and 105 square meters respectively. For those seeking a cozy yet stylish stay, the Superior Room provides a comfortable 21 square meters. Families or groups will appreciate the generous 2-Bedroom Lake View Suite and the Alpine 2-Bedroom Suite, both featuring versatile bedding arrangements to suit your needs.
Booking these exquisite rooms through Agoda ensures you enjoy the best prices available, making your stay more affordable without compromising quality. The platform also offers a seamless and hassle-free booking experience, allowing you to reserve your ideal room quickly and effortlessly. Whether you’re planning a romantic getaway or a family adventure, Swiss-Belsuites Pounamu Queenstown provides the perfect base for your memorable stay in Queenstown.
Explore the Vibrant Queenstown City Center
Nestled in the heart of Queenstown, New Zealand, Swiss-Belsuites Pounamu Queenstown offers the perfect base to explore the vibrant city center. Known as the adventure capital of the world, Queenstown City Center is a bustling hub of activity, offering an array of exciting attractions, shops, restaurants, and entertainment options.
Immerse yourself in the lively atmosphere as you stroll along the picturesque Lake Wakatipu, which is just a short walk from the hotel. Take in the breathtaking views of the surrounding mountains and enjoy the fresh alpine air. Queenstown City Center is also home to a vibrant dining scene, with a wide range of international cuisines and local delicacies to tantalize your taste buds.
For adventure enthusiasts, Queenstown City Center is the perfect playground. Indulge in thrilling activities such as bungee jumping, skydiving, jet boating, and paragliding, all easily accessible from the hotel. If you prefer a more relaxed pace, explore the charming streets lined with boutique shops, art galleries, and craft markets, where you can find unique souvenirs and local artwork.
Whether you are seeking adrenaline-pumping adventures or a leisurely stroll through the vibrant streets, Queenstown City Center has something to offer everyone. With its unbeatable location, Swiss-Belsuites Pounamu Queenstown is the ideal choice for those looking to immerse themselves in the excitement and beauty of this remarkable destination.
Convenient Airport Transfers to Swiss-Belsuites Pounamu Queenstown
Welcome to Swiss-Belsuites Pounamu Queenstown, a luxurious retreat nestled in the heart of Queenstown City Center, New Zealand. When it comes to reaching this exquisite property from the nearest airports, you have a few convenient options to choose from.
If you are flying into Queenstown Airport, which is the closest airport to Swiss-Belsuites Pounamu Queenstown, you can easily reach the hotel by taxi or shuttle. Taxis are readily available just outside the airport terminal, and the journey to the hotel takes approximately 10 minutes, offering you a hassle-free transfer. Alternatively, you can opt for a shared or private shuttle service, which can be pre-booked to ensure a smooth and comfortable ride to the hotel.
For those arriving at Wanaka Airport, located about an hour's drive from Queenstown, you can hire a rental car from the airport and enjoy a scenic drive to Swiss-Belsuites Pounamu Queenstown. The route takes you through breathtaking landscapes, allowing you to soak in the natural beauty of New Zealand at your own pace.
No matter which airport you arrive at, once you reach Swiss-Belsuites Pounamu Queenstown, you will be greeted by a warm and inviting atmosphere. The hotel offers spacious and well-appointed suites, each featuring stunning views of Lake Wakatipu and the surrounding mountains. With its prime location in Queenstown City Center, you will have easy access to a plethora of dining, shopping, and entertainment options, making your stay truly memorable.
So, whether you're arriving at Queenstown Airport or Wanaka Airport, getting to Swiss-Belsuites Pounamu Queenstown is a breeze. Start your journey to this enchanting destination and experience the ultimate in luxury and comfort.
Immerse Yourself in Nature and Adventure at Swiss-Belsuites Pounamu Queenstown
Nestled in the heart of Queenstown, Swiss-BelSuites Pounamu offers easy access to a plethora of stunning natural landmarks and thrilling attractions. Just a stone's throw away, Queenstown Gardens beckons with its lush greenery, serene walking trails, and picturesque views of Lake Wakatipu. Take a leisurely stroll and discover the vibrant flora and fauna that call this oasis home.
For nature enthusiasts, a visit to Kiwi Birdlife Park is a must. This sanctuary is dedicated to the conservation of New Zealand's unique wildlife, including the iconic kiwi bird. Get up close and personal with these adorable creatures and learn about their fascinating habits and habitats.
If you're up for a challenge, Queenstown Hill offers a rewarding hike with breathtaking panoramic views of the surrounding mountains and lake. As you conquer this steep trail, be sure to stop and admire the awe-inspiring beauty of Queenstown from above.
For those seeking a dose of retail therapy, Queenstown Mall is just a short stroll away. Explore the charming streets lined with boutique shops, art galleries, and souvenir stores. Indulge in some retail therapy or simply soak up the lively atmosphere of this bustling hub.
Adventure seekers will find their fix at Ben Lomond Track, a popular hiking trail that leads to the summit of Ben Lomond. Embark on this challenging trek and be rewarded with sweeping vistas of the Remarkables mountain range and the sparkling waters of Lake Wakatipu.
For a more leisurely outdoor experience, Queenstown Trail offers a network of scenic biking and walking trails. Explore the stunning landscapes at your own pace and uncover hidden gems along the way.
Feeling lucky? SkyCity Queenstown Casino awaits with its thrilling array of gaming tables and slot machines. Test your luck and enjoy a night of excitement and entertainment.
For a touch of history, a visit to Queenstown Cemetery offers a glimpse into the town's past. Wander through the peaceful grounds and discover the stories of the pioneers who shaped Queenstown.
For a shorter but equally rewarding hike, Tiki Trail is a great option. Ascend through the pine forest and be treated to panoramic views of Queenstown and Lake Wakatipu from the top.
Last but not least, don't miss the iconic Moa Statue, a symbol of Queenstown's rich heritage. Snap a photo with this larger-than-life sculpture and learn about the significance of the extinct moa bird to the region.
With its prime location, Swiss-Belsuites Pounamu Queenstown is the perfect base for exploring all that Queenstown has to offer. Immerse yourself in the beauty of nature, embark on thrilling adventures, and uncover the rich history and culture of this enchanting destination.
Convenient Public Transport Stations near Swiss-Belsuites Pounamu Queenstown
Swiss-Belsuites Pounamu Queenstown offers easy access to several public transport stations, making it a convenient choice for travelers looking to explore Queenstown and its surrounding areas. Just a short walk away from the hotel is the Queenstown Bus Station, where visitors can catch buses to various destinations in the region.
The Queenstown Bus Station serves as a hub for local and regional bus services, providing a reliable and affordable transportation option for guests staying at Swiss-Belsuites Pounamu Queenstown. Whether you want to explore the stunning landscapes of Fiordland National Park or visit the nearby towns of Arrowtown and Wanaka, the bus station offers convenient connections to these destinations and more.
With the Queenstown Bus Station located within close proximity to Swiss-Belsuites Pounamu Queenstown, guests can easily navigate their way around the area without the need for a car, allowing them to enjoy the scenic beauty of Queenstown stress-free.
A Gastronomic Delight: Dining Options near Swiss-Belsuites Pounamu Queenstown
Surrounded by a plethora of culinary gems, Swiss-Belsuites Pounamu Queenstown is a food lover's paradise. Just a stone's throw away, you'll find renowned establishments like Fergburger, where you can sink your teeth into mouthwatering gourmet burgers that have achieved legendary status. For those craving a sizzling steak or delectable seafood, Flame Bar & Grill and FINZ Seafood & Grill are sure to satisfy. Bespoke Kitchen offers a delightful selection of wholesome and organic dishes, while Devil Burger is the go-to spot for indulging in juicy, flavorful burgers. Taco Medic Searle Lane is a must-visit for Mexican food enthusiasts, serving up authentic and delicious tacos. If you're in the mood for pizza, head to Fat Badgers Pizza Bar Queenstown for their mouthwatering creations. Blue Kanu offers a unique fusion of Polynesian and Asian flavors, perfect for those seeking a culinary adventure. For a taste of Ireland, Pog Mahones Irish Pub & Restaurant is the place to be, serving up hearty Irish fare and a wide selection of beverages. And if you're a beer lover, Atlas Beer Cafe is a haven of craft beers and delicious pub grub. With such an array of dining options, you'll never be short of delicious meals to enjoy during your stay at Swiss-Belsuites Pounamu Queenstown.
Shop 'til You Drop in Queenstown
Swiss-Belsuites Pounamu Queenstown is perfectly situated near a variety of shopping landmarks, ensuring that guests have plenty of options to indulge in some retail therapy. Just a short stroll away, you'll find The Remarkable Sweetshop, where you can satisfy your sweet tooth with a wide selection of delectable treats. If you're in the mood for some unique jewelry, The Bead Shop is a must-visit, offering an extensive range of beads and accessories for all your crafting needs. For those looking to hit the slopes, Gravity Action Ski Hire is conveniently located nearby, providing top-quality ski gear and equipment. Fashion enthusiasts will love browsing through the trendy collection at Out There Clothing, while Nine Body Coverage offers a range of stylish swimwear for both men and women. In The Pink is a boutique store that specializes in women's fashion, featuring a curated selection of clothing and accessories. If you're in the mood for some fresh produce or gourmet goodies, the Mediterranean Market is just a short distance away, offering a wide range of local and international products. Steamer Wharf is a vibrant waterfront area where you can find a variety of shops, restaurants, and bars, making it the perfect place to explore and unwind. Art and Nature of Queenstown is a unique gallery that showcases the stunning beauty of the surrounding landscapes through various art forms. Lastly, DF Souvenirs is the ideal place to pick up some mementos to remember your time in Queenstown. With such a diverse range of shopping landmarks in close proximity, Swiss-Belsuites Pounamu Queenstown is the perfect base for a memorable shopping experience in Queenstown.
Affordable Luxury: Experience Queenstown at a Fraction of the Cost
When it comes to finding the perfect accommodation in Queenstown, Swiss-Belsuites Pounamu Queenstown offers an unbeatable combination of luxury and affordability. With an average price of just $187 per room, you can experience the best that Queenstown has to offer without breaking the bank.
Compared to the average price of a hotel room in Queenstown, which stands at $222, Swiss-Belsuites Pounamu Queenstown provides exceptional value for money. Nestled in the heart of this picturesque city, this hotel offers spacious and elegantly designed suites that are perfect for both business and leisure travelers.
From the moment you step foot into Swiss-Belsuites Pounamu Queenstown, you'll be greeted with warm hospitality and a range of top-notch amenities. Whether you're looking to explore the stunning landscapes of Queenstown or indulge in the vibrant dining scene, this hotel is the perfect base for your adventures. Book your stay today and experience luxury without the hefty price tag.
Fantastic Service and Amazing Views
Swiss-Belsuites Pounamu Queenstown has received rave reviews from its guests, who have praised the hotel for its fantastic service and amazing views. The staff at the hotel are described as fabulous, helpful, kind, and friendly, going above and beyond to ensure a pleasant stay. Guests have also been impressed with the cleanliness and quality of the rooms, with many mentioning that they would definitely stay again. The highlight of the hotel, however, is the breathtaking views it offers. Guests have been captivated by the stunning vistas of Queenstown, making their stay truly unforgettable. If you're looking for a wonderful place to stay with great service and incredible views, Swiss-Belsuites Pounamu Queenstown is the perfect choice.
Exceptional Customer Ratings at Swiss-Belsuites Pounamu Queenstown
Swiss-Belsuites Pounamu Queenstown in Queenstown, New Zealand has garnered exceptional customer ratings, making it a top choice for travelers seeking comfort, cleanliness, and friendly staff performance. With an impressive overall rating of 8.4, this hotel ensures a memorable and enjoyable stay for its guests.
One of the standout features of Swiss-Belsuites Pounamu Queenstown is its commitment to providing excellent value for money. With a rating of 8.1 for value, guests can rest assured that they are getting the most out of their stay without breaking the bank. The hotel offers a range of facilities that cater to the needs of every traveler, earning a rating of 8.2. From a well-equipped fitness center to a relaxing spa, guests have access to a variety of amenities that enhance their stay.
When it comes to cleanliness, Swiss-Belsuites Pounamu Queenstown truly excels, with a remarkable rating of 8.9. Guests can expect pristine and well-maintained rooms, ensuring a comfortable and hygienic environment throughout their stay. The hotel's location also receives high praise, with a rating of 8.3. Situated in the heart of Queenstown, guests have easy access to popular attractions, shopping areas, and dining options, making it an ideal choice for exploring the city.
In addition to the hotel's impressive ratings, guests consistently highlight the exceptional comfort and staff performance at Swiss-Belsuites Pounamu Queenstown. With ratings of 8.7 for both comfort and staff performance, guests can expect a relaxing and hassle-free experience. The hotel's dedicated staff go above and beyond to ensure that guests feel welcomed and well taken care of, creating a warm and inviting atmosphere throughout their stay.
Overall, Swiss-Belsuites Pounamu Queenstown stands out as a top-rated hotel in Queenstown, New Zealand. With its exceptional customer ratings for value, facilities, cleanliness, location, comfort, and staff performance, guests can expect nothing short of a remarkable stay. Whether you're visiting for business or leisure, this hotel offers a memorable experience that exceeds expectations.
Excellent8.0
Facilities
Excellent8.3
Location
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
All children are welcome.
All ratings and comments on Agoda are from verified guests who must complete a stay before submitting a review.
Provided by verified guests of

Excellent
10 most recent verified ratings received by the property
Most recent
Powered by OpenAI
This hotel boasts an amazing and hospitable staff, according to many reviewers. The property's location offers breathtaking Alpine views that guests find stunning. Luxurious and spacious rooms with a comfortable fireplace are also a big hit among guests. Additionally, the hotel provides home-like amenities such as a laundry machine and parking space. Many guests find the hotel's warm and cozy atmosphere charming and relaxing, making it a great place to unwind.
Few reviewers had to ask twice for room cleaning, while the majority did not face this issue.
Did you find this review summary helpful?
Location
Room view
Cleanliness
Service
Room size
Parking
Room comfort
Value for money
In room amenities
Swiss-Belsuites Pounamu Queenstown was an excellent choice for our brief stopover, offering spacious, clean suites with stunning lake views and handy kitchenettes right when we needed them. The prime location near town made it easy to pop out for dinner, while friendly staff and secure parking added hassle-free convenience despite the short stay.
Dear Erika, Thank you for your kind review. We’re delighted you enjoyed the spacious, clean suites, lake views, and convenient location near town. We’re also glad our staff and facilities added to a hassle-free stay and hope to welcome you back to Queenstown soon. Kind regards, Fauzan Mulla General Manager
Stayed here for a couple of days, and honestly, it has a stunning view of the mountains and lake such a beautiful spot! The apartment itself is very nice and comfortable. The only downside is that the walls are quite thin, so you can hear sounds and movement from next door and upstairs. It’s something to keep in mind, especially for light sleepers. Otherwise, it’s a lovely place overall.
Kia ora Serah, Thank you for sharing your feedback. We’re delighted you enjoyed the stunning views and found the apartment comfortable. We also appreciate your note regarding the thin walls, and we’ll take this into consideration as we continue to improve the guest experience. We’d love to welcome you back anytime! Warm regards, Fauzan Mulla General Manager
My apartment was spacious and comfortable! It has everything you need for cooking! I really like the fireplace heater in the living room, after a long day, you can just sit down enjoy the warmth of the heater and watch TV. It’s really relaxing. You can also see mountains from the living room. The price of this motel is really reasonable and worth it! I will definitely come back again!
Guten Tag and Kia Ora Clem, Thank you for your lovely review! We're so glad to hear you enjoyed the spacious and comfortable apartment, and that the fireplace added that extra touch of relaxation after a long day. It’s great to know you found the kitchen well-equipped and the mountain views from the living room memorable. We’re also pleased you felt the stay offered great value. We’d be delighted to welcome you back again soon! Regards, Fauzan Mulla General Manager
Before booking this hotel be very wary, careful and mindful that in my opinion their advertising and photos are very misleading regarding the room which we booked and stayed. Our room had only one open window looking out to a wooden screen and a flight of steps. On arrival the room was musty and seemed damp. The bed was comfortable and otherwise clean and tidy through out. The staff were understanding of our issue, we will not be going back. Cheers Pete
Kia ora Pete, Thank you for sharing your feedback. We’re glad to hear that you found the bed comfortable and the room clean, and that our staff were understanding of your concerns. We sincerely apologise that the room did not meet your expectations and appreciate your comments regarding the photos and room conditions. Feedback like yours helps us ensure our descriptions are accurate and our guests’ experiences are as enjoyable as possible. We’re sorry to hear you won’t be returning but truly appreciate you taking the time to share your experience. Ngā mihi, Fauzan Mulla General Manager
Free Wi-Fi in all rooms!
Hot spring bath
Air conditioning
Daily housekeeping
“Great Lake Views and Location, but Cleanliness Needs Improvement”
We stayed at Swiss-Belsuites Pounamu Queenstown from 19th to 22nd December in a one-bedroom superior lake view suite with my wife and our infant. The lake and mountain views from the suite were excellent, and the location is very convenient, with an easy walk into Queenstown town centre. The property also looks very attractive from the outside, and the suite was well equipped with all the amenities we needed for a comfortable stay with a baby. However, cleanliness was below average. While the bathroom and general areas were only average, the room carpets and rug did not appear very clean. It seems the management is not making much efforts to upgrade the property, as some existing facilities are not being maintained to the same standard. The staff were friendly and polite, but the hotel appears to be operating with minimal staffing. During the day and evening, phone calls often went unanswered, which was inconvenient. Overall, a good stay for the views and location, but improved cleanliness and staffing would make a big difference.
Kia ora Sam, thank you for taking the time to share such detailed feedback about your recent stay with us. We’re pleased to hear that you and your family enjoyed the stunning lake and mountain views, our convenient location, and the layout and amenities of the suite, especially while travelling with an infant. That said, I’m genuinely sorry to learn that the cleanliness of the carpets and rugs, as well as aspects of maintenance and accessibility to our team did not meet your expectations. This is not the standard we strive for, and your comments have been shared with our housekeeping and maintenance teams so these areas can be addressed. We also acknowledge your feedback around staffing and phone responsiveness, and we are actively reviewing this to ensure better guest support throughout the day and evening. We truly appreciate your balanced and constructive review, as it helps us improve, and we hope to have the opportunity to welcome you back in the future for an even better experien