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Book The Gardens - A St Giles Signature Hotel & Residences Kuala Lumpur
Gold star ratings are provided by the property to reflect the comfort, facilities, and amenities you can expect.
Luxurious property above the Gardens Mall with 448 spacious rooms, rooftop pool, fitness center, 3 restaurants. Vegetarian breakfast options available. Convenient location for exploring Kuala Lumpur's premier shopping, dining, and entertainment. Conveniently located in Mid Valley / Bangsar, The Gardens - A St Giles Signature Hotel & Residences is a comfortable and luxurious choice for two travelers. Enjoy easy access to shopping malls, trendy restaurants, and a bustling nightlife. Unwind at the onsite bar, swim in the pool with city views, and savor a delicious breakfast. Near Mid Valley Mega Mall, Thean Hou Temple, and Little India Brickfields, explore the city with guided tours and enjoy complimentary toiletries. [Some content may be Generative AI assisted. Inaccuracies may occur.]
190 meters to public transportation
Check-in [24-hour]
Airport transfer
Great Breakfast
Great View
Front desk [24-hour]
Airport transfer
Valet parking
Free Wi-Fi in all rooms!
Swimming pool [outdoor]
Fitness center
Luggage storage
Cash withdrawal
30 travelers have booked today.
Based on 19,215 verified reviews
9.2
8.6
8.5
8.3
8.2
8.2
Location rating score
There are 188 places in walking distance!
Value for money | 8.2 |
Distance to city center | 15 km |
Location rating | 9.2 |
Nearest airport | Sultan Abdul Aziz Shah Airport (SZB) |
Distance to airport | 13.6 km |
What type of restaurant cuisines are offered at The Gardens - A St Giles Signature Hotel & Residences Kuala Lumpur?
Start off your day with The Gardens - A St Giles Signature Hotel & Residences Kuala Lumpur's available cuisine and dining options which includes a variety of options such as Western cuisine, International cuisine,and Buffet in restaurant for you to choose from.
Does The Gardens - A St Giles Signature Hotel & Residences Kuala Lumpur have a fitness center?
The Gardens - A St Giles Signature Hotel & Residences Kuala Lumpur offers free fitness center that is ideally located at the tip of your finger, making it possible for you to get your daily exercise routine in at any hour of the day so you can spend your holiday the way you want. For more details, please contact the property for more information.
How many rooms does The Gardens - A St Giles Signature Hotel & Residences Kuala Lumpur have?
The Gardens - A St Giles Signature Hotel & Residences Kuala Lumpur has a total of 550 rooms.
In which languages can The Gardens - A St Giles Signature Hotel & Residences Kuala Lumpur's staff members communicate?
The Gardens - A St Giles Signature Hotel & Residences Kuala Lumpur can converse in 4 languages and supports widely used languages such as English and Mandarin Chinese for travelers going to this property. Please refer to the 'Amenities and facilities' section and in the 'Languages spoken' category to find out what different languages this property supports.
What is the verified guest review consensus about The Gardens - A St Giles Signature Hotel & Residences Kuala Lumpur's view?
67.0% of our verified guest ratings have given an optimistic review and remarks about this property's view. You can look up on more detailed customer reviews, and comments for The Gardens - A St Giles Signature Hotel & Residences Kuala Lumpur down in the review section.
What is the verified guest review consensus about The Gardens - A St Giles Signature Hotel & Residences Kuala Lumpur's food?
71.0% of our verified visitor evaluations have given a positive review and remarks about this property's food. You can look up on more detailed customer reviews, and comments for The Gardens - A St Giles Signature Hotel & Residences Kuala Lumpur down in the review.
What is the verified guest review consensus about The Gardens - A St Giles Signature Hotel & Residences Kuala Lumpur's pet services?
73.0% of our verified visitor ratings have given a positive review and remarks about this property's pet services. You can look up on more detailed customer reviews, and comments for The Gardens - A St Giles Signature Hotel & Residences Kuala Lumpur down in the review section.
What is the average rating that verified Couples' have given to The Gardens - A St Giles Signature Hotel & Residences Kuala Lumpur?
Past couple travelers that have stayed at this property have given The Gardens - A St Giles Signature Hotel & Residences Kuala Lumpur an average rating of 8.5. You can look up on more descriptive customer testimonials, and remarks by filtering for a specific type of verified guest travelers down in the review section.
Can special events be hosted at The Gardens - A St Giles Signature Hotel & Residences Kuala Lumpur?
This property has an indoor venue for your special event. Big events and gatherings like weddings can be organized at The Gardens - A St Giles Signature Hotel & Residences Kuala Lumpur. Services for in-house planning are made available to help your event go smoothly.
What is the closest airport to The Gardens - A St Giles Signature Hotel & Residences Kuala Lumpur?
The closest airport to The Gardens - A St Giles Signature Hotel & Residences Kuala Lumpur is Sultan Abdul Aziz Shah Airport, 14.0 km away.
Experience Luxury and Convenience at The Gardens - A St Giles Signature Hotel & Residences Kuala Lumpur
Welcome to The Gardens - A St Giles Signature Hotel & Residences Kuala Lumpur, a 5-star hotel located in the heart of Kuala Lumpur, Malaysia. With its impeccable service, luxurious amenities, and convenient location, this hotel offers the perfect blend of comfort and sophistication.
As you step into the grand lobby of The Gardens, you'll immediately be greeted by the hotel's elegant ambiance and warm hospitality. With a total of 550 well-appointed rooms, you can expect nothing less than a truly luxurious stay. Each room is tastefully decorated and equipped with modern amenities, ensuring that your every need is taken care of.
Conveniently located just 15 km from the city center, The Gardens offers easy access to Kuala Lumpur's top attractions, shopping malls, and business districts. Whether you're here for business or leisure, you'll find yourself perfectly situated to explore all that this vibrant city has to offer. Additionally, with the airport just 60 minutes away, your journey to and from the hotel will be a breeze.
Unwind and Indulge in Entertainment at The Gardens - A St Giles Signature Hotel & Residences Kuala Lumpur
At The Gardens - A St Giles Signature Hotel & Residences Kuala Lumpur, guests can expect a delightful array of entertainment facilities to enhance their stay. Whether you're in the mood for shopping, enjoying a refreshing drink at the bar, or immersing yourself in the lush garden surroundings, this hotel has it all.
Step into a world of retail therapy at The Gardens Mall, conveniently connected to the hotel. With over 200 premium shops and boutiques, you can indulge in a shopping spree and discover the latest fashion trends, luxury brands, and unique souvenirs. After a satisfying shopping experience, head over to the hotel's bar, where you can unwind with a handcrafted cocktail or a selection of fine wines. The cozy and stylish ambiance provides the perfect setting to relax and socialize with friends or fellow travelers.
For those seeking tranquility amidst the bustling city, The Gardens - A St Giles Signature Hotel & Residences Kuala Lumpur offers a beautiful garden area where you can escape into nature. Take a leisurely stroll through the well-manicured pathways, admire the vibrant flowers, or simply find a quiet spot to read a book. The serene atmosphere of the garden provides a refreshing break from the urban landscape, allowing you to rejuvenate and reconnect with nature.
Whether you're looking to shop, socialize, or find solace in nature, The Gardens - A St Giles Signature Hotel & Residences Kuala Lumpur has entertainment facilities that cater to every guest's preferences. Immerse yourself in the vibrant energy of the city while enjoying the convenience and comfort of this exceptional hotel.
Stay Active and Refreshed at The Gardens - A St Giles Signature Hotel & Residences Kuala Lumpur
At The Gardens - A St Giles Signature Hotel & Residences Kuala Lumpur, guests can enjoy a range of sports facilities that cater to their fitness and relaxation needs. The hotel boasts a well-equipped fitness center, providing state-of-the-art equipment and a spacious environment for guests to work up a sweat and stay in shape. Whether you prefer cardio exercises or strength training, this fitness center has everything you need to maintain your fitness routine while away from home.
For those who prefer a refreshing swim, The Gardens offers an inviting outdoor pool. Dive into the crystal-clear waters and enjoy a leisurely swim or relax by the poolside, soaking up the sun. The poolside bar is conveniently located nearby, serving a variety of refreshing beverages and light snacks to keep you energized throughout the day.
Best of all, access to the fitness center and outdoor pool is complimentary for all guests, allowing you to make the most of your stay without any additional charges. So, whether you're looking to stay active or simply unwind and relax, The Gardens - A St Giles Signature Hotel & Residences Kuala Lumpur has the perfect sports facilities to meet your needs.
Convenience Facilities at The Gardens - A St Giles Signature Hotel & Residences Kuala Lumpur
Experience a seamless stay at The Gardens - A St Giles Signature Hotel & Residences Kuala Lumpur with its array of convenient facilities. From the moment you step into the hotel, you will be greeted by a dedicated concierge team ready to assist you with any requests or recommendations. Need to stay connected? Enjoy complimentary Wi-Fi in all rooms and public areas, ensuring you can stay in touch with loved ones or catch up on work effortlessly.
For those who prefer to indulge in the comfort of their room, the hotel offers 24-hour room service, allowing you to enjoy delicious meals or snacks at any time of the day. Additionally, the daily housekeeping service ensures that your room remains tidy and refreshed throughout your stay. If you require any laundry or dry cleaning services, the hotel offers a convenient laundry service, taking care of your clothing needs.
For added peace of mind, safety deposit boxes are available to store your valuable belongings securely. The hotel also provides luggage storage facilities, allowing you to explore the city without the burden of your bags. For guests who require a designated smoking area, the hotel offers a comfortable space where you can enjoy your cigarette.
As a guest of The Gardens - A St Giles Signature Hotel & Residences Kuala Lumpur, you will also have access to the executive lounge, where you can unwind and enjoy exclusive benefits. Whether you are traveling for business or leisure, these convenience facilities ensure that your stay is both comfortable and hassle-free.
Convenient Transport Facilities at The Gardens - A St Giles Signature Hotel & Residences Kuala Lumpur
At The Gardens - A St Giles Signature Hotel & Residences Kuala Lumpur, guests can enjoy a range of convenient transport facilities to enhance their stay. For those arriving by air, the hotel offers airport transfer services, ensuring a seamless journey from the airport to the hotel.
Exploring the vibrant city of Kuala Lumpur is made easy with the hotel's tour desk, where guests can book exciting tours and excursions to popular attractions. Whether it's a visit to the iconic Petronas Twin Towers or a trip to the bustling Central Market, the hotel's ticket service will help guests secure their desired experiences.
For guests who prefer to drive, The Gardens provides valet parking and a car park onsite. Self-parking is also available for those who prefer to park their own vehicles. Additionally, the hotel offers car hire services, allowing guests to explore the city at their own pace.
To further simplify transportation, the hotel provides a taxi service, ensuring guests can easily navigate Kuala Lumpur's streets. Please note that car park charges are applied for guests who choose to park their vehicles at the hotel. With these comprehensive transport facilities, guests at The Gardens - A St Giles Signature Hotel & Residences Kuala Lumpur can enjoy a hassle-free and convenient stay.
Luxurious Room Facilities at The Gardens - A St Giles Signature Hotel & Residences Kuala Lumpur
Indulge in the ultimate comfort and luxury at The Gardens - A St Giles Signature Hotel & Residences Kuala Lumpur, where every room is equipped with top-notch facilities to ensure an unforgettable stay. Step into your room and feel the cool breeze of the air conditioning, creating a refreshing ambiance that will relax your senses after a long day of exploring the vibrant city of Kuala Lumpur.
Wrap yourself in the plush bathrobes provided, adding an extra touch of luxury to your stay. Stay updated with the latest news by enjoying the complimentary daily newspaper delivered to your room each morning. For entertainment, take advantage of the in-house movies available, allowing you to unwind and enjoy a cozy movie night in the comfort of your room.
Get ready in style with the hair dryer provided, ensuring that you always look your best. Quench your thirst with the well-stocked mini bar, offering a variety of beverages and snacks for your convenience. Step out onto your private balcony or terrace and soak in the breathtaking views of Kuala Lumpur's skyline.
Stay connected and entertained with the satellite/cable TV, offering a wide range of channels to choose from. Keep your beverages and snacks cool with the refrigerator provided, perfect for storing your favorite drinks and snacks during your stay. With these exceptional room facilities, The Gardens - A St Giles Signature Hotel & Residences Kuala Lumpur ensures that your stay is nothing short of extraordinary.
Indulge in a Culinary Delight at The Gardens - A St Giles Signature Hotel & Residences Kuala Lumpur
At The Gardens - A St Giles Signature Hotel & Residences Kuala Lumpur, guests can look forward to a delightful culinary experience with an array of dining facilities to choose from. Whether you prefer the convenience of 24-hour room service, the cozy ambiance of a coffee shop, or the elegance of a restaurant, this hotel has it all.
Start your day off right with a delicious breakfast at the breakfast buffet, where you can indulge in a wide selection of continental delights. The buffet offers a variety of fresh fruits, pastries, cereals, and hot dishes to satisfy every palate. For those who prefer a more private dining experience, the hotel also offers room service, allowing you to enjoy a delectable meal in the comfort of your own room.
Additionally, The Gardens - A St Giles Signature Hotel & Residences Kuala Lumpur provides a shared kitchen for guests who enjoy cooking their own meals. This facility is perfect for those who prefer a home-cooked meal or want to try their hand at preparing local delicacies. With daily housekeeping ensuring cleanliness and freshness, you can focus on creating culinary masterpieces without any worries.
No matter your dining preference, The Gardens - A St Giles Signature Hotel & Residences Kuala Lumpur has the perfect option for you. From the convenience of 24-hour room service to the culinary delights of the restaurant and the freedom of a shared kitchen, this hotel ensures that every guest's dining needs are met with excellence and satisfaction.
Luxurious and Spacious Rooms at The Gardens - A St Giles Signature Hotel & Residences Kuala Lumpur
Experience the ultimate comfort and elegance at The Gardens - A St Giles Signature Hotel & Residences Kuala Lumpur. With a range of room types to choose from, you are guaranteed a delightful stay in the heart of Kuala Lumpur.
Indulge in the Hotel Wing Deluxe Double Room, offering a generous 38 square meters of space and a plush King Bed. The room's tasteful decor and soothing ambiance create a serene retreat for relaxation after a long day of exploring the city. For those traveling with a companion, the Hotel Wing Deluxe Twin Room provides the same spaciousness and comfort with two cozy Single Beds.
For a truly luxurious experience, the Premier King Room awaits you. With its expansive 40 square meters of space and a lavish King Bed, you'll feel like royalty from the moment you step inside. The room's elegant design and modern amenities ensure a memorable stay.
Booking your stay at The Gardens - A St Giles Signature Hotel & Residences Kuala Lumpur through Agoda guarantees you the best prices and a hassle-free experience. With Agoda's user-friendly platform, you can easily browse and compare room options, ensuring you find the perfect accommodation to suit your needs. Plus, with Agoda's exclusive deals and discounts, you can enjoy great savings on your stay, leaving you with more to spend on exploring all that Kuala Lumpur has to offer.
Discover the Vibrant Neighborhoods of Mid Valley and Bangsar
Nestled in the heart of Kuala Lumpur, The Gardens - A St Giles Signature Hotel & Residences offers a prime location for exploring the vibrant neighborhoods of Mid Valley and Bangsar. Known for their unique blend of modernity and tradition, these areas are a haven for both locals and tourists alike.
Just a stone's throw away from the hotel, Mid Valley Megamall beckons with its endless shopping and entertainment options. Housing over 600 retail outlets, including international fashion brands, specialty stores, and a wide range of dining choices, this sprawling mall is a shopaholic's paradise. Immerse yourself in the bustling atmosphere as you browse through the latest fashion trends, indulge in delectable cuisine, or catch a movie at the state-of-the-art cinema.
In contrast, the nearby neighborhood of Bangsar offers a more laid-back and bohemian vibe. Known for its trendy cafes, stylish boutiques, and vibrant nightlife, Bangsar is a favorite haunt for hipsters, expats, and locals alike. Take a leisurely stroll along Jalan Telawi, the main street of Bangsar, and discover an array of charming shops, art galleries, and cozy cafes. As the sun sets, the streets come alive with the sounds of live music and laughter, making it the perfect place to unwind and experience the city's vibrant nightlife.
Whether you're seeking retail therapy or a taste of the local culture, the Mid Valley and Bangsar neighborhoods have something to offer everyone. With their diverse range of shopping, dining, and entertainment options, these vibrant areas are sure to leave you with unforgettable memories during your stay at The Gardens - A St Giles Signature Hotel & Residences.
Convenient Transportation Options from Kuala Lumpur Airports to The Gardens - A St Giles Signature Hotel & Residences Kuala Lumpur
Located in the vibrant Mid Valley / Bangsar area of Kuala Lumpur, The Gardens - A St Giles Signature Hotel & Residences Kuala Lumpur offers easy access to several airports in the city. Whether you are arriving at Kuala Lumpur International Airport (KLIA) or Sultan Abdul Aziz Shah Airport (Subang Airport), there are convenient transportation options to reach the hotel.
If you are flying into Kuala Lumpur International Airport (KLIA), the most convenient way to reach The Gardens - A St Giles Signature Hotel & Residences Kuala Lumpur is by taking a taxi or a ride-sharing service. The journey usually takes around 45 minutes, depending on the traffic. Alternatively, you can also take the KLIA Ekspres train to KL Sentral Station, which is located just a short distance from the hotel. From KL Sentral, you can either take a taxi or use the hotel's complimentary shuttle service to reach your destination.
For those arriving at Sultan Abdul Aziz Shah Airport (Subang Airport), the hotel is approximately a 40-minute drive away. Taxis and ride-sharing services are readily available at the airport. Alternatively, you can take the KTM Komuter train from Subang Jaya Station to KL Sentral Station, and then proceed to The Gardens - A St Giles Signature Hotel & Residences Kuala Lumpur using a taxi or the hotel's shuttle service.
No matter which airport you arrive at, reaching The Gardens - A St Giles Signature Hotel & Residences Kuala Lumpur is a breeze with the various transportation options available. With its convenient location and easy accessibility, this hotel is the perfect choice for both business and leisure travelers looking to explore the dynamic city of Kuala Lumpur.
Explore the Vibrant Surroundings of The Gardens - A St Giles Signature Hotel & Residences Kuala Lumpur
Nestled in the heart of Kuala Lumpur, The Gardens - A St Giles Signature Hotel & Residences Kuala Lumpur offers a convenient location surrounded by a myriad of exciting landmarks and attractions. Just a short distance away, you'll find the iconic Thean Hou Temple, a stunning Chinese temple known for its vibrant colors and intricate architecture. Take a leisurely stroll through the temple grounds, admire the ornate statues and pagodas, and soak in the tranquil atmosphere.
For a taste of Malaysia's rich history and culture, visit the nearby Istana Negara, the official residence of the King of Malaysia. Explore the grand palace grounds, marvel at the majestic architecture, and learn about the country's royal heritage.
If you're in the mood for some recreational activities, head to the Bangsar Sports Centre or Mega Star Arena. Enjoy a game of tennis, squash, or badminton, or catch an exhilarating live performance or sporting event.
After a day of exploration, indulge in some retail therapy at The Gardens Mall, located right next to the hotel. With a wide range of luxury boutiques, international brands, and delectable dining options, it's the perfect place to shop till you drop.
With its prime location and proximity to these captivating landmarks and attractions, The Gardens - A St Giles Signature Hotel & Residences Kuala Lumpur ensures an unforgettable stay filled with endless adventures.
Convenient Public Transport Stations Near The Gardens - A St Giles Signature Hotel & Residences Kuala Lumpur
Located in the heart of Kuala Lumpur, The Gardens - A St Giles Signature Hotel & Residences Kuala Lumpur offers easy access to several nearby public transport stations, making it an ideal choice for both business and leisure travelers.
Just a short distance away from the hotel, guests will find the Kerinchi LRT Station, Abdullah Hukum (KTM), and LRT Train Station - Abdullah Hukum. These stations provide convenient connections to various parts of the city, allowing guests to explore popular attractions such as Petronas Twin Towers, Bukit Bintang, and Chinatown with ease.
Additionally, the hotel is also close to the KTM Train Station - Mid Valley, Universiti Train Station, and KTM Station - Seputeh Train Station. These stations are well-connected to the wider Klang Valley area, making it convenient for guests to venture further and discover the vibrant neighborhoods and cultural landmarks that Kuala Lumpur has to offer.
With such a strategic location near these public transport stations, guests staying at The Gardens - A St Giles Signature Hotel & Residences Kuala Lumpur can enjoy the convenience of hassle-free transportation, ensuring a seamless and enjoyable stay in the city.
Diverse Dining Options Just Steps Away
The Gardens - A St Giles Signature Hotel & Residences Kuala Lumpur is surrounded by a vibrant culinary scene, offering an array of dining options just steps away from your doorstep. For a taste of home, head to Antipodean @ Mid Valley or Antipodean Cafe @ Bangsar, where you can indulge in delicious brunch dishes and aromatic coffee. If you're in the mood for some authentic Indian cuisine, Mahbub Restaurant @ Bangsar and Gajaa at 8 Royal Indian Food Restaurant in KL are must-visit establishments. For those craving Western fare, The Barn Mid Valley and Knowhere Bangsar are popular choices, serving up delectable dishes in stylish settings. Seafood lovers will delight in the fresh and flavorful offerings at Ikan Bakar Jalan Bellamy (Seri Melaka), while those in search of traditional Malaysian flavors can savor the rich and aromatic Bah Kut Teh at Pao Xiang Bah Kut Teh. With the Mid Valley Mega Mall just a stone's throw away, you'll also have easy access to a wide range of dining options, including the renowned Alexis Bistro @ The Gardens and the spicy delights of Flying Chillies. Whether you're in the mood for local delights or international cuisine, The Gardens - A St Giles Signature Hotel & Residences Kuala Lumpur's surrounding restaurants have something to satisfy every palate.
Shop 'til you drop at The Gardens - A St Giles Signature Hotel & Residences Kuala Lumpur
Located in the heart of Kuala Lumpur, The Gardens - A St Giles Signature Hotel & Residences Kuala Lumpur is surrounded by an array of shopping landmarks that will satisfy even the most avid shopaholics. Just a stone's throw away, you'll find Dive Station, a one-stop destination for all your diving needs. If you're a bookworm, don't miss out on a visit to MPH Bookstore in Mid Valley and MPH Bookstore in Bangsar, where you can browse through a wide selection of books. For fashion enthusiasts, Bangsar Village is a must-visit, offering a variety of trendy boutiques and designer stores. Yebeng Greenwood and G.S. Gill Sdn. Bhd. are perfect for those looking for unique and high-quality furniture pieces. If you're in the mood for some scuba diving gear, head over to Planet Scuba. And for duty-free shopping, Be Duty Free by Heinemann is just a short distance away. Finally, don't forget to explore British India, a renowned fashion brand that offers a fusion of contemporary and traditional clothing. With so many shopping landmarks in close proximity, The Gardens - A St Giles Signature Hotel & Residences Kuala Lumpur is the perfect base for a shopaholic's dream vacation.
Affordable Luxury: Experience Kuala Lumpur in Style at The Gardens - A St Giles Signature Hotel & Residences Kuala Lumpur
When it comes to finding the perfect accommodation in Kuala Lumpur, The Gardens - A St Giles Signature Hotel & Residences Kuala Lumpur offers a winning combination of luxury and affordability. With an average room price of just $102, this hotel provides exceptional value for money, allowing guests to experience the vibrant city in style without breaking the bank.
Compared to the average price of a hotel room in Kuala Lumpur, which stands at $58, The Gardens - A St Giles Signature Hotel & Residences Kuala Lumpur offers an elevated level of comfort and sophistication at a highly competitive price. From the moment you step into the elegant lobby, you'll be greeted by a warm and inviting atmosphere that sets the tone for a memorable stay.
With spacious and well-appointed rooms, modern amenities, and impeccable service, The Gardens - A St Giles Signature Hotel & Residences Kuala Lumpur ensures that every guest's needs are met. Whether you're visiting for business or leisure, you'll find everything you need within reach, including a fitness center, swimming pool, and multiple dining options.
Don't miss out on the opportunity to indulge in luxury without breaking the bank. Book your stay at The Gardens - A St Giles Signature Hotel & Residences Kuala Lumpur and experience the best of Kuala Lumpur at an unbeatable price.
Excellent Gym, Great Views, and Friendly Staff: A Wonderful Stay at The Gardens
The Gardens - A St Giles Signature Hotel & Residences Kuala Lumpur has received rave reviews from satisfied guests. One reviewer mentioned the excellent gym with a great view, providing the perfect setting for a workout. Another reviewer was delighted to have a room with a stunning view, ensuring a memorable stay. The positive experiences of these guests have left them eager to return to this exceptional hotel.
Guests have also praised the hotel's prime location and friendly staff. The convenient location allows easy access to nearby attractions and amenities, making it an ideal choice for travelers. Additionally, the staff at The Gardens have been described as very friendly, ensuring a warm and welcoming atmosphere throughout the stay.
The hotel's cleanliness and well-appointed rooms have also garnered positive feedback. Guests have commended the cleanliness of the hotel, ensuring a comfortable and enjoyable stay. The room dining service has been highly praised, with guests raving about the delicious meals. Overall, The Gardens - A St Giles Signature Hotel & Residences Kuala Lumpur has consistently provided exceptional service with its friendly and accommodating staff, making it a top choice for travelers visiting Kuala Lumpur.
Exceptional Customer Ratings at The Gardens - A St Giles Signature Hotel & Residences Kuala Lumpur
The Gardens - A St Giles Signature Hotel & Residences Kuala Lumpur has received exceptional customer ratings, making it a top choice for travelers visiting Kuala Lumpur, Malaysia. With an overall rating of 8.5, this hotel has proven to provide a memorable and satisfying experience for its guests.
One of the standout features of this hotel is its excellent staff performance, with a rating of 8.5. The dedicated and friendly staff go above and beyond to ensure that guests feel welcomed and well taken care of throughout their stay. Whether it's providing helpful recommendations for local attractions or promptly attending to any requests, the staff at The Gardens truly excel in delivering exceptional service.
Another aspect that guests appreciate is the hotel's prime location, which has earned a remarkable rating of 9.1. Situated in the heart of Kuala Lumpur, guests have easy access to popular landmarks, shopping centers, and dining options. This convenient location allows guests to explore the vibrant city with ease, making their stay at The Gardens even more enjoyable.
Excellent8.3
Facilities
Exceptional9.2
Location
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
All children are welcome.
Provided by verified guests of
Excellent
10 most recent verified ratings received by the property
Most recent
Show reviews that mention
190 meters to public transportation
Airport transfer
Currency exchange
Free Wi-Fi in all rooms!
Never disappoint ”
We've stayed here multiple times before and recently (after covid). The one bedroom suite is very spacious for 2 adults and 1 child. The suite is clean and the staffs are very friendly, efficient and considerate. I was 6m pregnant and with my 3yo and arrived at the hotel around 10ish am after an 8 hours flight, without asking the reception allow us to check in straight away. The Concierge is always smiley and greeting us on the way in and out of the hotel. Location wise is perfect for us, we can access all sort of cuisines within the gardens and mid valley megamall, we can even find breakfast in the mall at 8am. It's also very convenient to go to KL or PJ or even Subang. Overall it suits our needs and we only have good things to say about the gardens residences.
Thank you for the feedback
Great hotel in excellent location”
Everything about this hotel is good and in many ways excellent. The only reason we gave a 3 stars for staff was because of a front desk hotel manager's attitude to an issue we brought up twice with the hotel. The shower drainage in our room was very poor and was tending to overflow out of the shower cubicle. It was obvious there was a blockage somewhere. The front desk manager however said there was nothing they could do about it and in fact asked us " what we wanted the hotel to do ?. There was no degree of acknowledgement of the guest's concerns, no ability to assure the guest they would look into it, no apology, no interest. We were shocked that he could actually and confidently inform us that he could do nothing about it and showed and attitude and could not caring less. It informed us that this senior staff member needed better training and understanding basic customer service.
Dear Villy, Thank you for taking the time to provide your feedback regarding your recent stay with us. We sincerely apologize for the inconvenience you experienced with the shower drainage issue and for the unsatisfactory response from our front desk manager. Please be assured that your concerns have been taken seriously and will be addressed promptly with our team to prevent future occurrences. We appreciate your kind words about our hotel's location and overall experience. Guest satisfaction is our top priority, and we regret that we did not meet your expectations in this instance. Your feedback is invaluable to us as we continuously strive to improve our service and guest experience. We hope to have the opportunity to welcome you back in the future and provide you with a much-improved stay. Best regards, The Management
Prime Location & Efficient Service ”
I recently stayed at The Gardens, and overall, it was a pleasant experience. The location is undoubtedly one of its strongest assets, offering convenient access to various attractions and amenities. One aspect that stood out was the quick and efficient check-in and check-out process, ensuring a smooth start and end to my stay. It's reassuring to see that even after all these years, The Gardens maintains this level of efficiency. However, there were some areas that could use improvement. The room I stayed in seemed a bit outdated, particularly the bed and sheets, which could definitely benefit from an upgrade. While the cleanliness of the bathroom was commendable, modernising the room's furnishings would greatly enhance the overall comfort and appeal. Despite these minor drawbacks, my stay at The Gardens was satisfactory, thanks to its prime location and seamless check-in/check-out process. With some refurbishments, particularly in the room amenities, it could easily elevate the guest experience to an even higher level.
Dear Mazveen, Thank you for your rating and your constructive feedback. We had addressed with our team internally for rectification work and improvement. We sincerely thank you for your value support in sharing with us that we were still able to meet your expectation. Looking forward to welcoming you in the near future. Best regards The Management
Friendly hotel ”
Good location, connected to Garden Mall and Midvalley Megamall. Easy to get e-hailing from lobby. Staff are helpful and friendly both at lobby/reception and dining area. Breakfast spread is good, lots of varieties including lamb sausages. Varieties of Nyonya kuih which are delicious. Room was clean and spacious. King size bed firm and comfortable. Bathroom have both bathtub and rain shower. The only issue I encountered is the fragile/flimsy disposable shaver that was provided, the blade kept coming off. TV limited international programmes, mostly local channels.
Dear Clement, Thank you for your detailed review! We're delighted that you found our hotel friendly and conveniently located, with easy access to Garden Mall and Midvalley Megamall. It's wonderful to hear that our staff provided helpful and friendly service, and that you enjoyed the breakfast spread, including the delicious Nyonya kuih. We appreciate your feedback regarding the disposable shaver and TV channels. Rest assured, we will address these issues to enhance our guests' experience. We look forward to welcoming you back for another enjoyable stay! Best regards, The Management
Long Time No Stay”
There was rattling sound from the air con ducting and luckily they changed room. The breakfast was like before.Why can they just have simple American breakfast or Continental? Do we really need all that curry, sambal, curry chicken, vegetables and dark fried noodles? The seats can be moved every few months so our bumps are not always resting on the same spots. Why are the heavy tables placed so close to the orange leather seats. So close the back of my legs are always brushing against the leather seats and after so many months ( doubt they are cleaned ) will give me rashes!
Dear SIN, Thank you for your rating, and we appreciated your constructive feedback. Our sincere apologies on the shortfalls area that you had highlighted, and please be rest assured we had shared this with your service team for immediate attention and improvement. Yours sincerely The Management