@thome

1 stars out of 5
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Gold star ratings are provided by the property to reflect the comfort, facilities, and amenities you can expect.

Gembong 36 M street Atoom Megah, Surabaya Center, Surabaya, Indonesia

Highlights

430 meters to public transportation

430 meters to public transportation - Semut Train Station is within 430 meters

Check-in [24-hour]

Free Wi-Fi in all rooms!

Air conditioning

Facilities

Free Wi-Fi

Car park

Check-in [24-hour]

Room service

Business center

Smoke-free property

Indonesian

Internet services

About us

Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Strategically situated in Surabaya Center, allowing you access and proximity to local attractions and sights.
Your dates are popular among travelersPopular destination! Properties in Surabaya are being booked every minute!
Value for money 6.6
Room comfort and quality 6.5
Service 6.2
Cleanliness 6.0

Based on 146 verified reviews

Value for money score out of 10
Room comfort and quality score out of 10
Service score out of 10
Cleanliness score out of 10
Location score out of 10
Facilities score out of 10
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Nearest transportation options

Semut Train Station is within 0.44 km

Surabaya Kota is within 0.5 km

See map

6.0Good

Location rating score

Location - Inside city center
Parking
Available
Popular landmarks
Tugu Pahlawan
1.1 km
Suramadu National Bridge
1.3 km
Sampoerna Museum
1.6 km
Tunjungan Plaza
2.7 km
Monkasel (Submarine Monument)
3.6 km
Closest landmarks
ITC Surabaya Mega Grosir
40 m
Atom Market
230 m
Klinik Utama Mentari
240 m
Pasar Atom
260 m
Posyandu Nusa Indah
380 m

Good to know

Value for money6.6
Location rating6.0
Nearest airportJuanda International Airport (SUB)
Distance to airport16.1 km

Select your room

1/7

Deluxe

15 m²/161 ft²
Max 2 adults
2 single beds

8.4

Excellent

Room comfort
1/7

Suite

18 m²/194 ft²
Max 2 adults
1 double bed

8.4

Excellent

Room comfort
1/5

Standard

12 m²/129 ft²
Max 2 adults
2 single beds
1/5

Standard Twin (Max. Check In 22.00 Wib)

Max 3 adults
1/4

Deluxe Twin (Max. Check In 22.00 Wib)

15 m²/161 ft²
Max 3 adults
1/3

Superior Fan

12 m²/129 ft²
Max 2 adults
Preferred by Couples
1/1

Suite

18 m²/194 ft²
Max 3 adults
1/1

Superior Room with Fan

12 m²/129 ft²
Max 3 adults
1/1

Superior Room with Fan

12 m²/129 ft²
Max 3 adults
1/1

Deluxe Room

15 m²/161 ft²
Max 3 adults

Frequently asked questions

Yes. @thome is near ITC Surabaya Mega Grosir (0.04 km) and Tunjungan Plaza (2.69 km).

In Surabaya, taxis are generally available through street hails and ride-hailing services.

Yes. @thome is 100% non-smoking.

Yes, @thome offers free Wi-Fi in all rooms.

Check-in at @thome starts at 01:00 PM, and check-out is by 12:00 PM.

Yes, all rooms at @thome have air conditioning.

Yes, @thome has a business center.

Yes, @thome offers room service.

ITC Surabaya Mega Grosir (0.04 km).

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More about @thome

More about @thome

@thome: A Cozy Stay in Surabaya

Welcome to @thome, a charming 1-star hotel nestled in the heart of Surabaya, Indonesia. With its cozy ambiance and convenient location, @thome offers a delightful stay for both leisure and business travelers. Whether you are visiting Surabaya for a quick getaway or an extended stay, @thome provides all the comforts and amenities you need for a memorable experience. Upon arrival, you will be greeted by the friendly staff and warm atmosphere of @thome. Check-in begins at 01:00 PM, allowing you to settle in and start your adventure in Surabaya at your own pace. The hotel offers a total of 9 well-appointed rooms, ensuring a peaceful and intimate atmosphere throughout your stay. At @thome, we understand the importance of family travel. That's why we have a child-friendly policy that allows children between the ages of 2 to 10 to stay free of charge. Whether you are traveling with your little ones or planning a family vacation, @thome is the perfect choice to create lasting memories with your loved ones.

@thome's Convenient Facilities

Enjoy a hassle-free stay at @thome in Surabaya, Indonesia, with its array of convenient facilities. Indulge in the comfort of your room with the hotel's excellent room service, ensuring that all your needs are met without leaving the comfort of your accommodation. Stay connected with loved ones or catch up on work with the complimentary Wi-Fi available in all rooms, allowing you to effortlessly stay connected throughout your stay. Additionally, @thome offers free Wi-Fi in all public areas, making it easy for guests to stay connected and browse the internet wherever they go within the hotel premises. Whether you're in the lobby, restaurant, or any other public space, you can enjoy seamless internet access. With these convenience facilities, @thome ensures that guests have everything they need for a comfortable and connected stay.

Convenient Transport Facilities at @thome in Surabaya

At @thome, we understand the importance of convenient transport facilities for our guests. That's why we provide a spacious and secure car park on-site. Whether you're traveling by car or renting one during your stay, you can rest assured knowing that your vehicle will be safe and easily accessible. Our car park is well-lit and monitored by CCTV cameras, ensuring the utmost security for your peace of mind. With our convenient car park, you can explore the vibrant city of Surabaya without worrying about finding a parking spot or the safety of your vehicle. Book your stay at @thome and enjoy hassle-free transportation throughout your trip.

@thome's Comfortable and Modern Room Facilities

At @thome in Surabaya, Indonesia, guests can expect a delightful stay with a range of comfortable and modern room facilities. Each room is equipped with air conditioning, ensuring a cool and refreshing atmosphere even on the hottest days. Whether you're visiting for business or leisure, you can relax and unwind in the cozy ambiance of your room. To keep you entertained during your stay, each room is also furnished with a television. Catch up on your favorite shows or enjoy a movie night in the comfort of your own space. The television provides a variety of channels, allowing you to choose from a wide selection of programs. Whether you prefer to stay in and relax or simply want to wind down after a long day of exploring Surabaya, the television in your room at @thome has got you covered. With air conditioning and a television, @thome ensures that guests have all the necessary amenities for a pleasant and enjoyable stay. Book your room now and experience the comfort and convenience that @thome has to offer.

@thome's Dining Facilities: A Culinary Haven in Surabaya

Indulge in a gastronomic experience like no other at @thome in Surabaya, Indonesia. With an array of dining facilities, this hotel is a culinary haven for food enthusiasts. Whether you're craving local delicacies or international cuisines, @thome has got you covered. Start your day with a hearty breakfast at the hotel's elegant restaurant. Feast your eyes on a delectable spread of freshly baked pastries, tropical fruits, and a variety of hot dishes. The attentive staff ensures that your dining experience is nothing short of exceptional. For those who prefer the comfort of their own room, @thome offers an extensive room service menu. Choose from a wide selection of dishes ranging from traditional Indonesian favorites to international classics. Enjoy a delicious meal in the privacy of your own space, while taking in the stunning views of Surabaya.

@thome's Comfortable and Stylish Rooms in Surabaya

Experience a delightful stay at @thome in Surabaya, Indonesia, where comfort and style come together seamlessly. Choose from two enticing room types to suit your preferences. The Deluxe room offers a cozy space of 11 square meters with 2 single beds, perfect for solo travelers or friends traveling together. For a slightly more spacious option, the Standard room provides 12 square meters of comfort with 2 single beds. With tasteful decor and modern furnishings, both room types promise a relaxing ambiance for a rejuvenating stay in Surabaya.

Discover Surabaya Center: A Vibrant Hub in Surabaya, Indonesia

Surabaya Center is a bustling district located in the heart of Surabaya, Indonesia. This vibrant hub is a melting pot of culture, commerce, and entertainment, making it the perfect destination for both business and leisure travelers. With its strategic location, Surabaya Center offers easy access to various attractions, shopping centers, and dining options, ensuring that visitors have a memorable stay. One of the highlights of Surabaya Center is its vibrant shopping scene. Here, you can find a plethora of malls and markets, offering a wide range of products, from high-end fashion brands to local crafts and souvenirs. Tunjungan Plaza, the largest shopping mall in East Java, is a must-visit for shopaholics, with its impressive selection of international and local brands. For a more traditional shopping experience, head to Pasar Atom, a bustling market where you can haggle for unique items and sample local street food. Aside from shopping, Surabaya Center is also home to a rich cultural heritage. Explore the historic sites such as the iconic Surabaya Submarine Monument, a real submarine turned into a museum, and the majestic Red Bridge, a symbol of Surabaya's resilience. Don't miss the opportunity to visit the House of Sampoerna, a museum and cigarette factory where you can learn about the city's tobacco industry and witness the traditional cigarette-making process. When it comes to dining, Surabaya Center offers a diverse range of culinary delights. From street food stalls serving mouthwatering local dishes to upscale restaurants offering international cuisine, there is something to satisfy every palate. Be sure to try the famous Surabaya dishes such as rawon, a rich beef soup, and lontong balap, a savory rice cake dish. With its vibrant atmosphere, rich cultural heritage, and diverse dining options, Surabaya Center is a must-visit destination in Surabaya, Indonesia. Whether you're a shopaholic, history enthusiast, or food lover, this district has something to offer for everyone. Book your stay at @thome and immerse yourself in the vibrant energy of Surabaya Center.

Getting to @thome from the Nearest Airports in Surabaya, Indonesia

Surabaya, the vibrant city located in East Java, Indonesia, is well-connected to the world through its two main airports: Juanda International Airport and Abdul Rachman Saleh Airport. Travelers arriving at either of these airports can easily reach @thome, a cozy and centrally located accommodation in Surabaya Center. For those landing at Juanda International Airport, the most convenient way to reach @thome is by taking a taxi. Taxis are readily available at the airport and offer a comfortable and hassle-free journey. The journey from the airport to @thome takes approximately 45 minutes, depending on the traffic conditions. Alternatively, travelers can also opt for ride-sharing services like Grab or Gojek, which are popular and reliable in Surabaya. If you arrive at Abdul Rachman Saleh Airport, located in Malang, which is about 90 kilometers from Surabaya, there are several transportation options to reach @thome. The most convenient option is to hire a private car or taxi from the airport. This allows you to enjoy a comfortable and direct journey to @thome, which takes around 2 hours. Alternatively, you can also take a shuttle bus from the airport to Surabaya and then transfer to a taxi or ride-sharing service for the final leg of the journey. No matter which airport you arrive at, reaching @thome in Surabaya Center is a breeze. With its central location, cozy ambiance, and easy accessibility, @thome is the perfect choice for travelers looking for a comfortable and convenient stay in Surabaya.

@thome: Explore Surabaya's Landmarks and Attractions

Discover the rich cultural heritage and iconic landmarks surrounding @thome in Surabaya, Indonesia. Immerse yourself in the city's history and visit the nearby Sampoerna Museum, where you can learn about the renowned Sampoerna cigarette factory and its significant contribution to Surabaya's development. Marvel at the impressive Suramadu National Bridge, connecting Surabaya with the island of Madura, offering breathtaking views and a symbol of Indonesia's engineering prowess. For nature enthusiasts, Bungkul Park is just a short distance away from the hotel. This vibrant green oasis is perfect for leisurely strolls, picnics, and enjoying the fresh air. Take a moment to relax and unwind amidst the lush surroundings. History buffs will be captivated by the Monkasel (Submarine Monument) and Tugu Pahlawan, both significant landmarks commemorating Surabaya's role in Indonesia's struggle for independence. The Monkasel is a real submarine turned into a museum, allowing visitors to explore its interior and learn about its historical significance. Tugu Pahlawan, also known as Heroes Monument, stands tall as a tribute to the heroes who fought for Indonesia's freedom. Animal lovers can head to Surabaya's Zoo, home to a wide variety of exotic animals. Spend an enjoyable day observing wildlife and learning about conservation efforts. Religious sites in the vicinity include the Ampel Mosque and Muhammad Cheng Hoo Mosque. The Ampel Mosque, with its stunning architecture and serene atmosphere, is a significant pilgrimage site for Muslims. The Muhammad Cheng Hoo Mosque, on the other hand, showcases the harmonious blend of Chinese and Islamic architectural styles, reflecting Surabaya's multicultural heritage. Last but not least, don't miss the chance to visit Jembatan Merah, a historic bridge that witnessed the fierce battle during the Indonesian National Revolution. Explore the bridge's surroundings and soak in the historical significance of this landmark. With @thome as your base, you can easily explore these remarkable landmarks and attractions, immersing yourself in the fascinating history and culture of Surabaya.

@thome's Convenient Access to Public Transport Stations

Located in Surabaya, Indonesia, @thome offers easy access to several public transport stations, making it a convenient choice for travelers. The hotel is within close proximity to Semut Train Station, Gubeng Train Station, Surabaya Kota, Sidotopo Train Station, Ngagel, and Pasar Turi Train Station. Guests staying at @thome can easily explore the city and its surrounding areas using these public transport options. Whether you're looking to visit popular attractions, go shopping, or experience the local culture, these stations provide a convenient starting point for your adventures. With a variety of train stations nearby, guests can easily travel to other cities in Indonesia, making @thome an ideal base for both business and leisure travelers.

Delicious Dining Options Near @thome

Located in the vibrant city of Surabaya, @thome is surrounded by a plethora of dining options that will tantalize your taste buds. Just a short walk away, you'll find Aiola Eatery, a cozy restaurant known for its delicious Italian cuisine. If you're in the mood for a cup of coffee and some light bites, BONCAFE MANYAR KERTOARJO is the perfect spot to unwind. Seafood lovers will be delighted by the fresh catches at Layar Seafood KH Abdul Wahab Siamin. For a taste of authentic Indonesian cuisine, head to Apeng Kwetiau Medan - Kedung Doro or Sate Klopo Ondomohen Bu Asih - Walikota Mustajab. Craving some comforting chicken soup? Soto Ayam 'Cak To' Undaan Wetan is a local favorite. Rawon Setan - Embong Malang offers a unique experience with its flavorful black beef soup. Soto Ambengan Pak Sadi is another must-visit for its hearty and aromatic traditional soup. Wapo Resto - Airlangga is a great choice for those seeking a fusion of Indonesian and Western dishes. And if you're looking for a sophisticated dining experience, Bon Ami Restaurant is the place to be. With such a wide variety of culinary delights just a stone's throw away, @thome ensures that every palate is satisfied.

Shop 'til You Drop at @thome's Surrounding Shopping Landmarks

Located in the heart of Surabaya, @thome offers easy access to a variety of shopping landmarks. Just a short distance away, you'll find Central Point Mall, a modern shopping center with a wide range of local and international brands. For those looking for traditional Indonesian batik, Mirota Batik is the place to go. Here, you can browse through a vast collection of beautifully crafted batik clothing and accessories. If you're in the mood for some fresh flowers, head over to Bratang Flower Market, where you'll be greeted by a kaleidoscope of colors and fragrances. For food enthusiasts, Wisata Rasa is a must-visit destination. This bustling food market offers a wide array of local delicacies and street food. Other nearby shopping landmarks include Pasar Keputran, Grand City Mall, Marvell City, Newton Vintage Store, Pasar Genteng, and Plaza Tunjungan, ensuring that there's something for everyone's taste and style.

Affordable Luxury at @thome in Surabaya

Discover a hidden gem in Surabaya that offers exceptional value for your stay. @thome, located in the heart of the city, provides a comfortable and stylish accommodation at an unbeatable price. With an average room rate of just $9, @thome stands out as a budget-friendly option that doesn't compromise on quality or service. Compared to the average price of a hotel room in Surabaya, which is $28, @thome offers an incredible opportunity to save without sacrificing comfort. Whether you are a budget-conscious traveler or simply looking for a great deal, @thome is the perfect choice. Experience the warm hospitality, modern amenities, and convenient location of this hotel, all at a fraction of the price you would expect in Surabaya. Don't miss out on this incredible value. Book your stay at @thome today and enjoy the best of Surabaya without breaking the bank.

Clean and Comfortable Rooms

Guests have consistently praised @thome for its clean and comfortable rooms. They appreciate the efforts made by the hotel staff to maintain high cleanliness standards. The rooms are well-maintained and tidy, providing a pleasant and relaxing atmosphere for guests. Whether it's a short stay or a longer visit, guests can expect a clean and comfortable space to unwind and recharge at @thome in Surabaya.

Exceptional Value and Comfort at @thome in Surabaya

When it comes to exceptional value and comfort, @thome in Surabaya, Indonesia, truly stands out. With an overall rating of 6.1, this hotel offers an experience that is sure to exceed your expectations. The value for money at @thome is outstanding, with a rating of 7.0. Guests can enjoy top-notch amenities and services without breaking the bank. Cleanliness is a top priority at @thome, as evidenced by its rating of 6.2. The hotel maintains a high standard of cleanliness throughout its premises, ensuring that guests can relax and unwind in a spotless environment. Whether you're staying for a short business trip or a longer vacation, you can trust that @thome will provide a clean and hygienic space for your stay. Located in a convenient area, @thome scores a rating of 6.0 for its location. Situated in Surabaya, Indonesia, this hotel offers easy access to popular attractions, shopping malls, and dining options. Whether you're a leisure traveler or a business guest, you'll find that @thome's location makes it a convenient base for exploring the city. The comfortable accommodations at @thome also contribute to its positive rating of 6.5 for comfort. The hotel provides well-appointed rooms and cozy beds, ensuring a restful and rejuvenating stay for all guests. The staff performance at @thome is highly commendable, with a rating of 6.2. The friendly and attentive staff members go above and beyond to ensure that guests have a memorable and enjoyable experience. From assisting with check-in to providing helpful recommendations for local attractions, the staff at @thome are dedicated to making your stay as pleasant as possible. With its exceptional value, cleanliness, location, comfort, and staff performance, @thome is the perfect choice for your stay in Surabaya, Indonesia.

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Amenities and facilities

Review score5.6

Facilities

Languages spoken
  • Indonesian
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Wi-Fi in public areas
Dining, drinking, and snacking
  • Room service
Services and conveniences
  • Business facilities
  • Elevator unavailable
  • Smoke-free property
  • Smoking area unavailable
Access
  • Check-in [24-hour]
  • Pets allowed unavailable
Getting around
  • Car park [on-site]

Location

Gembong 36 M street Atoom Megah, Surabaya Center, Surabaya, Indonesia

Review score6.0

Location

Airports
  • Juanda International Airport (SUB)
    16.1 km
  • Abdul Rachman Saleh Airport (MLG)
    77.6 km
Public transportation
  • Semut Train Station
    440 m
  • Surabaya Kota
    500 m
Hospital or clinic
  • Klinik Utama Mentari
    240 m
Shopping
  • Tunjungan Plaza
    2.7 km
Convenience store
  • Indomaret
    1.7 km
Cash withdrawal
  • ATM
    80 m

What's nearby

Popular landmarks
  • Tugu Pahlawan
    1.1 km
  • Suramadu National Bridge
    1.3 km
  • Sampoerna Museum
    1.6 km
  • Tunjungan Plaza
    2.7 km
  • Monkasel (Submarine Monument)
    3.6 km
  • Bungkul Park
    5.7 km
  • Surabaya Town Square
    6.3 km
  • Surabaya's Zoo
    6.4 km
  • Pakuwon Food Festival
    7.3 km
  • Masjid Nasional Al Akbar Surabaya
    11.3 km
Nearby landmarks
  • ITC Surabaya Mega Grosir
    40 m
  • Atom Market
    230 m
  • Klinik Utama Mentari
    240 m
  • Pasar Atom
    260 m
  • Posyandu Nusa Indah
    380 m
  • Semut Train Station
    440 m
  • Supermarket Baru
    460 m
  • Klenteng Hong Tiek Hian
    480 m
  • Surabaya Kota
    500 m
  • Kong Co Kong Tik Cun Ong Temple
    610 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Others
  • The property does not accept bookings from non-married couples. All couples checking into the same room must present a valid marriage certificate upon check-in as per the law. Otherwise, the property may reject the booking or request that a second room be booked.
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from14:00
  • Check-out until12:00
Getting around
  • Travel time to airport (minutes)45
The property
  • Number of rooms 10

Reviews of @thome from real guests

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All ratings and comments on Agoda are from verified guests who must complete a stay before submitting a review.

Provided by verified guests of

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6.0

Review score

Recent ratings trend

10 most recent verified ratings received by the property

  • 8.4
  • 3.2
  • 4.0
  • 8.0
  • 10
  • 2.4
  • 2.0
  • 2.0
  • 3.6
  • 2.0

Most recent

From 145 reviews

  • Value for money score 6.6 out of 10
  • Room comfort and quality score 6.5 out of 10 and is a high score in Surabaya
  • Service score 6.2 out of 10
  • Cleanliness score 6 out of 10
  • Location score 6 out of 10
  • Facilities score 5.6 out of 10
Guest Type
Room Type
Language

Show reviews that mention 

Air conditioning

Mentioned in 4 reviews
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25% Positive
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75% Unfavourable

Room comfort

Mentioned in 4 reviews
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Service

Mentioned in 3 reviews
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66% Positive
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33% Unfavourable

Bathroom

Mentioned in 3 reviews
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100% Unfavourable

Cleanliness

Mentioned in 2 reviews
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100% Unfavourable

Atmosphere

Mentioned in 2 reviews
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Check in

Mentioned in 1 reviews
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100% Positive

Location

Mentioned in 1 reviews
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Safety

Mentioned in 1 reviews
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100% Unfavourable
Changed to review page 1
  1. 10.0Exceptional

    Adi from Indonesia
    Business traveler
    Deluxe
    Stayed 2 nights in May 2026

    “AKVYU Skincare”

    I, the owner of AKVYU Skincare, am very comfortable living here with the luxurious quality in the Deluxe room, which is quite affordable at the price of 100k.

    Reviewed May 16, 2026
    Auto-translated through generative A.I.
  2. 6.8Good

    ahmadi from Indonesia
    Family with young children
    Standard
    Stayed 1 night in June 2025

    “The experience of waiting for the train departure schedule.”

    Alhamdulillah....friendly and good service, comfort and guest privacy are well maintained. Although located in a bustling environment of the city of Surabaya, it does not disturb the rest. Thank you.

    Reviewed June 30, 2025
    Auto-translated through generative A.I.

    Dear : Bapak Ahmadi Terima kasih telah menginap di @thome Surabaya. Terima kasih atas ulasan positive yang dibrrikan. Senang sekali kami mendengar Anda puas dengan pelayanan kami. Ulasan Anda sangat berharga untuk kami dan kami senantiasa menantikan kedatangan Anda kembali.Salam Sehat dan Sukses slalu ya Bapak ...

    Responded June 30, 2025
    @thome
  3. 4.0

    reflicia from Indonesia
    Family with young children
    Superior Fan
    Stayed 2 nights in April 2026

    “Kamar sangat buruk”

    Pertama saya pesan kamar dengan fasilitas only fan dan diberikan di lt 3 sebelah dengan kamar mandi. Waktu kamar pertama kali di buka langsung reflek mual dan muntah😭 saya datang sudah malah sekali karena transit kereta di jam 1 malam. Saya terpaksa masuk dan istirahat sampai pagi jam 8 itu pun tidur pakai masker 1. Kamar bau sekali pengap atau bau amis saya tidak bisa deskripsikan sangat2 tidak layak. Bau nya tidak bisa hilang meskipun sudah dibuka pintu dan saya semprot minyak wangi 1 botol 2. Seprei dan lantai kotor, selimut bau. Bantal bau prengus tidak layak disebut bantal! Ntah kenapa bisa bau sekali seperti itu dan bantal sudah lama tidak layak buat tidur 3. Kamar mandi kotor dan jorok😭 meskipun sharing kalau dibersihkan terus akan lbh baik lah ya😭 4. Saya coba chat staf nya dan diberikan tawaran untuk pindah ke kamar dengan ac namun ac tidak berfungsi sama sekali tdak meninggalkan rasa nyaman dingin. Seperti di sauna. Jd saya transit dengan waktu 12 jam itu merasa tersiksa sekali, saya jg sudah tanya bisa refund atau tidak namun hanya ditawari untuk upgrade kamar ac saja. 4. Kamar banyak nyamuk Ibu staff yang cwe ramah sekali dan sangat membantu. Hanya saja waktu saya mau cekout ktp sempat ditahan sebentar untuk cek kamar. Ntahlah apa yg saya bisa bawa dari kamar krna tidak ada. Waktu saya masuk kamar pun seperti kamar tidak dibersihkan krena masih ada rambut di lantai bawah Waktu mau masuk ke area ruko sayanpun cari2 hotelnya dimana, ternyata pintu depan adalah ruko dan jam 1 sudah di tutup Waktu saya cekout dan pesan grab, lebih menakutkannya lagi bapak drivernya bilang bahwa area hotel disana adalah area sangat tidak aman banyak kriminal apa lagi begal. Untungnya saya selamat sampai cekout Rekomendasi untuk yg lain? Sangat tidak ya karena fasilitas dan kebersihannya sangat buruk. Saya juga sangat merasa takut setalah driver infokan seperti itu bahwa area nya sangat tidak aman Oh ya disana juga tidak diberikan amenitis ya, tidak ada odol atau pun handuk. Sebenarnya sayang sekali kalau saja lebih di rawat mungkin hotel itu bisa jd tempat transit yang nyaman

    Reviewed April 07, 2026
  4. 8.4Excellent

    Joshua from Indonesia
    Group
    Suite
    Stayed 1 night in February 2026

    “OK”

    For the suite type, it is equipped with an en-suite bathroom, air conditioning, and the room is on the ground floor, so there’s no need to go upstairs. However, the sitting toilet has a leak, so after using it, it will leak after 1-2 hours.🙏

    Reviewed February 16, 2026
    Auto-translated through generative A.I.
  5. 7.2Very good

    Arie from Indonesia
    Family with teens
    Standard
    Stayed 1 night in June 2024

    “The service is quite good.”

    The service was good but it was not explained during check-in that free tea/coffee is available for self-service.

    Reviewed July 09, 2024
    Auto-translated through generative A.I.

    Dear : Mr Arie, Terima kasih telah menginap di @thome Surabaya, semoga Anda puas dengan pelayanan kami, dan kami senantiasa menantikan kedatangan Anda kembali, Salam

    Responded September 02, 2024
    @thome
Changed to review page 1

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